Sales Executive

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

Job Summary

We are seeking a highly organized, proactive, and professional Executive Assistant to support the CXO in managing daily operations, schedules, and communications. The ideal candidate will act as a trusted partner, ensuring seamless coordination, confidentiality, and efficient execution of tasks in a fast-paced environment.

Key Responsibilities

• Manage the CXO’s calendar, appointments, meetings, travel arrangements, and daily schedule with high accuracy and efficiency.
• Track, document, and follow up on all tasks and action items assigned to the CXO to ensure timely completion.
• Prepare meeting agendas, take detailed minutes, and coordinate action items with internal teams.
• Draft, proofread, and organize professional communications, including emails, presentations, and reports.
• Coordinate with internal departments and external stakeholders on behalf of the CXO.
• Maintain confidentiality of sensitive information and ensure systematic documentation and record-keeping.
• Anticipate the CXO’s needs, provide timely reminders, and prepare required materials in advance of meetings.

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum 1 year of experience as a Personal Assistant or Executive Assistant; experience in healthcare, technology, or startup environments is preferred.
• Excellent organizational, communication, and multitasking skills.
• High level of professionalism, discretion, and attention to detail.
• Proactive problem-solving mindset with the ability to anticipate needs.
• Ability to adapt quickly to changing priorities in a dynamic, fast-paced work environment.

We are looking for a highly skilled Linux-focused DevOps Engineer with strong troubleshooting capabilities. The ideal candidate must have hands-on experience in Linux systems, OpenStack, Kubernetes, and Ansible automation. This role requires deep debugging skills and structured root cause analysis.

Key Responsibilities

• Troubleshoot complex infrastructure and application issues through deep log analysis.

• Manage and optimize Linux-based production environments.

• Deploy and manage workloads in Kubernetes clusters.

• Provision and manage infrastructure using OpenStack.

• Automate configuration management using Ansible. • Diagnose networking issues including DNS, routing, and firewall configurations.

• Develop automation scripts using Bash or Python.

• Participate in production incident handling and RCA documentation. Required Skills & Experience

• Strong Linux internals knowledge (systemd, processes, memory, I/O). • Experience analyzing system logs (/var/log, journalctl, dmesg).

• Hands-on Kubernetes production troubleshooting.

• OpenStack VM provisioning and networking knowledge.

• Ansible playbook and role development experience.

• Strong scripting skills (Bash or Python).

Good to Have

• Terraform exposure. • Monitoring tools such as Prometheus, Grafana, ELK. • Experience in multi-tenant environments. • On-call production support experience.

Role Overview

We are seeking a Junior Developer with 1-3 year’s experience with strong foundations in Python, databases, and AI technologies. The ideal candidate will support the development of AI-powered solutions, focusing on LLM integration, prompt engineering, and database-driven workflows. This is a hands-on role with opportunities to learn and grow into advanced AI engineering responsibilities.

Key Responsibilities

• Develop, test, and maintain Python-based applications and APIs.
• Design and optimize prompts for Large Language Models (LLMs) to improve accuracy and performance.
• Work with JSON-based data structures for request/response handling.
• Integrate and manage PostgreSQL (pgSQL) databases, including writing queries and handling data pipelines.
• Collaborate with the product and AI teams to implement new features.
• Debug, troubleshoot, and optimize performance of applications and workflows.
• Stay updated on advancements in LLMs, AI frameworks, and generative AI tools.

Required Skills & Qualifications

• Strong knowledge of Python (scripting, APIs, data handling).
• Basic understanding of Large Language Models (LLMs) and prompt engineering techniques.
• Experience with JSON data parsing and transformations.
• Familiarity with PostgreSQL or other relational databases.
• Ability to write clean, maintainable, and well-documented code.
• Strong problem-solving skills and eagerness to learn.
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Nice-to-Have (Preferred)

• Exposure to AI/ML frameworks (e.g., LangChain, Hugging Face, OpenAI APIs).
• Experience working in startups or fast-paced environments.
• Familiarity with version control (Git/GitHub) and cloud platforms (AWS, GCP, or Azure).

What We Offer

• Opportunity to work on cutting-edge AI applications in permitting & compliance.
• Collaborative, growth-focused, and innovation-driven work culture.
• Mentorship and learning opportunities in AI/LLM development.
• Competitive compensation with performance-based growth.

Summary: 

You will play a crucial role in designing, implementing, and optimizing smart contracts and zero-knowledge proof (ZK) circuits using Solidity and Rust programming languages. You will work closely with our development team to build scalable and secure blockchain solutions that leverage zero-knowledge proofs for privacy and scalability enhancements. 

It is an amazing opportunity to work on cutting edge fintech Key 

Responsibilities:

• Design, develop, and deploy smart contracts on Ethereum and other blockchain platforms using Solidity. 
• Implement zero-knowledge proof circuits and protocols in Rust for privacy-preserving and scalable blockchain applications. 
• Collaborate with the research team to explore and implement cutting-edge cryptographic techniques for zero-knowledge proofs. 
• Optimize smart contracts and zero-knowledge proof circuits for performance, scalability, and security. 
• Conduct code reviews and provide constructive feedback to ensure the quality and robustness of the codebase. 
• Stay updated with the latest advancements in blockchain technology, zero-knowledge proofs, and decentralized finance (DeFi). 
• Work closely with cross-functional teams including software engineers, and product managers to deliver high-quality blockchain solutions. 
• Contribute to the development of technical documentation, including specifications, architecture diagrams, and developer guides.

• Minimum 5 years of Testing experience , with at least 3 years of Test Automation
• “Automation first” attitude.
• Strong sense of accountability and ownership.
• Good team player and communicator with a flexible, customer-driven attitude.
• Agile / Lean attitude and mindset.
• Believe in daily improvement, easily adapt to change and have fun while doing it.
• Work well independently and within a team.
• Knowledgeable about different Software Delivery Lifecycles.
• At least 1 year experience in using at least one tool for:
• Test automation tools: Selenium Web driver, Postman, RestApi Automation
• Non-functional testing: JMeter, HP LoadRunner

Intro

We are looking for an Software Engineer (SDE1) to join our team and drive the technology growth of our pay later platform. At Rely, we want passionate and talented individuals that want a challenge building the next generation payment products for Millennials across Asia. Together we will build the best products using amazing technology.

What will you do

• Design and implement business critical, high performance large scale services.
• Translate business requirements into scalable and extensible design.
• Coordinate with cross functional teams (Data, UX, QA etc.) on planning and execution.
• Continuously improve code quality, product execution and customer delight.
• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies.
• Building and managing automated build/test/deployment environments.
• Work with team members on functional and nonfunctional requirements and spread goals across the team.
  
  

What will you need

• 2+ years of hands-on experience with python and a backend framework (ideally django)
• 1+ years Hands-on experience working with Javascript and JS frameworks (Angular, React)
• Hands-on experience in designing, developing, testing and deploying applications large scale applications in any language or stack
• Experience working with high scale distributed systems.
• Practical knowledge of scalable software design.
• Good working knowledge of AWS
• Proficient with APIs, web protocols, OAuth, git.
• Ability to understand and implement Continuous Integration and Continuous Delivery.
• Well versed with Lean methodologies, TDD and Test Engineering and Automation.
• Ability to design and implement low latency RESTful services.
• Willingness to learn new languages and methodologies.

What would be a bonus

• Experience in production environments with large data sets
• Experience in scaling systems to millions of users.
• Work experience in a fast-growth startup
• Experience in DevOps tools but not limited to Docker, Kubernetes
• Experience in Gunicorn and Nginx