Sales Executive

Support Engineer

The Support Engineer will be responsible for providing technical support for the Risk Management System (RMS) product, ensuring that both internal and external users can resolve issues quickly and efficiently. This role involves troubleshooting technical problems, providing solutions, and collaborating with engineering and QA teams to enhance the product. Additionally, the Support Engineer will assist with user training, monitor system performance, and contribute to continuous product improvement. 

Roles and Responsibilities

• Act as the first point of contact for users experiencing issues with the RMS platform, both internally and externally. 
• Troubleshoot and resolve product-related issues, ensuring minimal disruption to users. 
• Collaborate with product and engineering teams to identify and resolve recurring technical problems and escalate more complex issues. 
• Document support tickets, ensuring detailed tracking of issues, resolutions, and feedback. 
• Provide training and guidance to users on how to effectively use the RMS system.
• Ensure customer satisfaction by providing timely and effective solutions to any issues faced by users. 
• Assist in the preparation of knowledge base articles, user documentation, and FAQs to empower users to resolve minor issues independently.
• Respond to user queries in a friendly and professional manner, ensuring clear communication. 
• Proactively follow up with customers to ensure issues are resolved to their satisfaction.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 
• Prior experience in software support preferably in a fintech or financial services environment. 
• Experience with troubleshooting software and hardware issues in a production environment.
• Hands-on experience with common support/ticketing tools (e.g., JIRA, Bugzilla, Selenium, Postman, etc.).
• Ability to manage multiple priorities and deliverables in a fast-paced environment.
• Familiarity with databases like SQL.

Mandatory skills- PHP, Laravel, Rest API

Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms.

Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team

Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.

Prepare and maintain all applications utilizing standard development tools

Utilize back end data services and contribute to increase existing data services API

Lead the entire web application development life cycle right from concept stage to delivery and post launch support

Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues

Document the development process, architecture, and standard components

Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager

Keep abreast of new trends and best practices in web development

Communicate with other backend and front end engineers

Create and deploy web apps using the Laravel framework

Create server-side logic to handle front-end inputs

Identify and correct flaws identified in the code

Work with SQL databases

Ensure that all database inputs have been parameterized

Ensure that the relevant security standards are in place

Make sure you've built unit test cases to ensure your code is operating as intended and to avoid potential security issues

Create written documentation for each component

Job Title: Shopify Web Developer

Location: Ahmedabad

Company Overview: We are a full stack marketing company focusing mainly on digital marketing across the entire funnel of customer journey. We are now looking for a web developer who can help us with all website development tasks.

Job Description: We are seeking a talented Shopify Web Developer to join our team. The ideal candidate will be responsible for developing, and maintaining Shopify websites, ensuring a seamless user experience and high-quality performance. The Shopify Web Developer will collaborate with the design and content teams to create visually appealing and functional websites that meet our clients' needs and align with the latest web development standards.

Responsibilities:

• Design and develop responsive Shopify websites based on client requirements and industry best practices.
• Customize and configure Shopify themes and plugins to create unique and engaging websites that reflect clients' brands and objectives.
• Conduct website updates, maintenance, and troubleshooting to ensure optimal website performance, security, and functionality.
• Optimize websites for speed, performance, and SEO, and ensure compatibility across various browsers and devices.
• Collaborate with the design and content teams to ensure a seamless integration of visual elements and content on the website.
• Stay updated with the latest Shopify updates, plugins, and web development trends to implement innovative solutions and improvements.
• Provide technical support and guidance to clients and internal teams on Shopify-related issues and best practices.

Qualifications:

• Proven work experience as a Shopify Web Developer, with a strong portfolio showcasing successful WordPress projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and other relevant programming languages for web development.
• In-depth knowledge of Shopify, including theme and plugin development, customization, and troubleshooting.
• Familiarity with SEO best practices and website optimization techniques.
• Strong attention to detail and the ability to effectively manage multiple projects and deadlines.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams and clients.

Interested candidates please fill out this form - https://docs.google.com/forms/d/e/1FAIpQLScwBo_fycsKcFxqpkVe7SfXWoOekokk-L4eSrwvxjnB59gCfg/viewform

Job Type: Full-time

Salary: ₹360,000.00 - ₹420,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 2 years (Required)

About Us

Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures, and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3

Our focus has been on innovating in the board, strategy, and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play.

Location: We are location agnostic & our teams work from anywhere. Physically we are based out of Gurugram

Core Responsibilities:

• Responsible for designing, developing, testing, and deploying ML models that can leverage multiple signal sources, to build a personalized user experience
• Work closely with the business stakeholders to identify the potential Data science applications
• Contribute by doing opportunity analysis, building project proposals, designing and implementation of ML projects, in the areas of Ranking, Embeddings, Recommendation engines, etc
• Collaborate with software engineering teams to design experiments, model implementations, and new feature creation
• Clearly communicate technical details, strategies, and outcomes to a business audience

What are we looking for

• 4+ years of hands-on experience in data science using techniques including but not limited to regression, classification, NLP etc.
• Previous experience in model deployment, model monitoring, optimization and model interpretability.
• Expertise with Random forests, Gradient boosting, KNN, Regression and unsupervised learning algorithms
• Experience in using Neural Networks like ANN, RNN, Reinforcement Learning or Deep Learning etc.
• Solid understanding of Python and common machine learning frameworks such as XGBoost, scikit-learn, PyTorch/Tensorflow
• Outstanding problem-solving skills, with demonstrated ability to think creatively and strategically
• Technology-driven mindset, up-to-date with digital and technology literature, trends.
• Must have knowledge of Experimentation and Basic Statistics
• Must have experience in Predictive Analytics

Non-Desired Skills:

1. Experience in Descriptive Analytics – Don’t apply
2. Experience in NLP Text Analysis, Image, Speech Analysis – Don’t apply

Backend Engineer (Senior Role 7 Years) - 3 Positions

We are looking for an ambitious and self-driven Sr. backend Engineer to join JiT Finco. As a member of the core technology team, you will be working with the existing product development team and owning a few modules that are critical to our customer journeys.

We are looking for an engineer to join our front-end engineering team who has experience in Python (Django Framework)

• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience 6-8 Yrs working as a Python Developer
• Experience with owning and developing product modules in Django
• In-depth knowledge of Django Framework
• Built RESTful APIs and familiarity with Postman
• Sound familiarity with GitHub
• Exposure to aspects related to product architecture
• Has experience in architecting and building for scale
• Knowledge of AWS, CI/CD pipeline et al
• Knowledge of performance testing frameworks
• Familiarity with Celery would be an added advantage
• Experience with Agile development
• You write clean, concise, self-documenting code that both you and your team can still understand a year after. You test everything.
• You already master a few scripting languages, or easily find your way around a new one. You enjoy picking up new things and incorporating those in your skillset.

• Introductory call with (60 mins)
• Coding Assignments (150 mins)
• Follow up call with (Related to assignment - 60 mins)
• Closing call and offer (30 mins)

The entire process should take max 3 days subject to your availability.

AWS, Python (DJango), PostGres SQL, Celery, React, React JS

• Must Have Experience in JavaScript and jQuery
• Immediate joiner required
• Work from office
• Paid leaves Facility

VOCSO Technologies is looking to hire experienced developers in PHP to join our growing Organisation. Working alongside front-end developers, designers, and other back-end developers, you will be responsible for delivering fast, scalable solutions to any eCommerce site, mobile app or CMS project given to your team.

1) Work experience in frameworks (Laravel / CodeIgniter / Core PHP ).
2) Work experience In CMS (Drupal / Wordpress) will be an added advantage.
3) Ability to interpret written requirements and technical specification documents.
4) Integration of user-facing elements developed by front-end developers
5) Build efficient, testable, and reusable PHP module
6) Solve complex performance problems and architectural challenge