Sales Executive

We're Hiring: Java Developers | Mumbai (Hybrid) 🚀

Are you a passionate Java Developer with 5 to 10 years of experience? Here's your chance to take your career to the next level! 💼

We're looking for talented professionals to join an exciting opportunity with a top-tier BFSI domain Project—a true leader in the market. 🏦💻

🔹 Location: Mumbai

🔹 Work Mode: Hybrid

🔹 Experience: 4 to 10 years

🔹 Domain: BFSI

This is more than just a job—it's a chance to work on impactful projects and grow with some of the best minds in the industry. 🌟

👉 If you're interested, please share your updated resume along with the following details:

Total Experience

Current CTC

Expected CTC

Tag your network or apply now—this could be your next big move! 🔄🚀

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

Reach Enablers is seeking a passionate and talented WordPress Website Developer to join our dynamic team. You will play a pivotal role in crafting exceptional websites that drive our clients' online success.

Responsibilities:

• Design and develop visually appealing and user-friendly WordPress websites, adhering to best practices and industry standards.
• Collaborate with the design team to translate creative concepts into functional and responsive web solutions.
• Develop custom WordPress themes and plugins to meet specific project requirements.
• Optimize websites for speed, performance, and SEO to enhance visibility and user experience.
• Stay updated with the latest WordPress trends, technologies, and security best practices.
• Contribute to digital marketing efforts, including content creation, social media management, and SEO optimization.
• Work effectively in a remote environment and collaborate seamlessly with team members.
• Demonstrate flexibility and willingness to take on diverse tasks within the digital marketing domain.

Requirements:

• 1+ years of experience in WordPress website development, with a strong understanding of HTML, CSS, JavaScript, and PHP.
• Proficiency in using WordPress themes and plugins, as well as custom theme and plugin development.
• Good knowledge and working exposure to leading Page Builders lilke Elementor, Elementor Pro, WP Bakery, etc.,
• Familiarity with digital marketing concepts, including SEO, social media, and content marketing.
• Excellent problem-solving and analytical skills.
• Strong attention to detail and commitment to quality.
• Ability to work independently and as part of a team.
• A passion for creating innovative and impactful web experiences.

Compensation:

• Salary range: 10-12k INR per month

About Reach Enablers:

Reach Enablers is a leading digital marketing agency that empowers businesses to achieve their online goals. We specialize in providing a wide range of services, including website development, SEO, social media marketing, and content creation.

If you are a dedicated and results-oriented WordPress Website Developer who is eager to contribute to our growing team, we encourage you to apply. Please submit your resume and portfolio to [email protected]

Let's create amazing websites together!

Requirement understanding and elicitation, analysis, data/workflows, contribution to product

projects and Proof of concept (POC)

 Contribute to preparing design documents and effort estimations.

 Develop AI/ML Models using best-in-class ML models.

 Building, testing, and deploying AI/ML solutions.

 Work with Business Analysts and Product Managers to assist with defining functional user

stories.

 Ensure deliverables across teams are of high quality and documented. 

 Recommend best ML practices/Industry standards for any ML use case.

 Proactively take up R and D and recommend solution options for any ML use case.

• Work in close coordination with senior management to define strategy and targets for FI Partnerships
• Develop the pitch, collateral, presentations and other supporting material to adequately demonstrate risk/reward for the Financial Institution partners
• Generate leads pipeline (inbound and outbound) and implementation plan
• Lead and prepare presentations to Financial Institutions
• End to end management of the process for acquiring partners for the platform including conclusion of commercials, legal agreement, system integration etc
• Coordination with internal teams like Legal, Credit Risk, Product etc and with external teams of the Bank or Financial Institutions
• Progressively reduce financing cost profile across the platform and NBFC
• Work on arranging for debt funds for the NBFC from other Financial Institutions
• Work with Banking partners to actively participate in joint marketing and other efforts to drive customers both from open market and existing customers of the partner
• Work with the external stakeholders to develop products and new markets, identify business opportunities
• Track and improve on conversion from leads to closure
• Manage relationships and help resolution of issues in case of any with the Financial Institutions.
• Regular reporting of performance

• Develop deep relationships with Financial Institutions like Banks, NBFCs etc

Responsibilities

·        Handle inquiries and requests from customers and address their needs

·        Stay on top of accounts, making sure they receive services that are within their budget and meet their needs

·        Meet regularly with other team members to discuss progress and find new ways to improve business

                      Serve as a brand ambassador for existing and new products, developing  tailored sales pitches to each client.

·        Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.

·        Generate progress reports for clients and senior leaders within the organization

·        Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Required skills and qualifications

·        Internship or professional experience in a sales or customer service role

·        Ability to multitask and juggle several responsibilities simultaneously

·        Strong written and verbal communication skills 

·        Excellent organizational skills and attention to detail

About the Role

Dremio’s SREs ensure that our internal and externally visible services have reliability and uptime appropriate to users' needs and a fast rate of improvement. You will be joining a newly formed team that will spearhead our efforts to launch a cloud service. This is an opportunity to join a very fast growth startup and help build a cloud service from the ground up.

Responsibilities and Ownership

• Ability to debug and optimize code and automate routine tasks.
• Evangelize and advocate for reliability practices across our organization.
• Collaborate with other Engineering teams to support services before they go live through activities such as system design consulting, developing software platforms and frameworks, monitoring/alerting, capacity planning and launch reviews.
• Analyze and optimize our core product by developing and implementing reliability and performance practices.
• Scale systems sustainably through automation and evolve systems by pushing for changes that improve reliability and velocity.
• Be on-call for services that the SRE team owns.
• Practice sustainable incident response and blameless postmortems.

Qualifications

• 6+ years of relevant experience in the following areas: SRE, DevOps, Cloud Operations, Systems Engineering, or Software Engineering.
• Excellent command of cloud services on AWS/GCP/Azure, Kubernetes and CI/CD pipelines.
• Have moderate-advanced experience in Java, C, C++, Python, Go or other object-oriented programming languages.
• You are Interested in designing, analyzing and troubleshooting large-scale distributed systems.
• You have a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• You have a great ability to debug and optimize code and automate routine tasks.
• You have a solid background in software development and architecting resilient and reliable applications.