Sales and Marketing Executive

Job Purpose

• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.

• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.

• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.

Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management

Job Responsibilities(JR) :

• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.

• Review field follow-up for the portfolio managed towards achievement of target set.

• Monitor the agency / field executive’s performances periodically.

• Achieve the money collection under principal, fees & charges as per targets.

• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,

Agri & CTG Loans)

• Ensuring timely allocation and field follow- up.

• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.

• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.

• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.

• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management

• All Banks process to be adhered to in totality in Unit performance

• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.

• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.

• Settlement process involving issue of settlementletters to be in line with approvals received.

• Manage escalations and ensure resolution of all cases.

• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC

book updation are managed as per the laid down guideline.

• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.

• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time

• Ensure 100% usage of collection system and receipt mobility (HHT).

• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management

• Management of field/ referral vendors

• Ensure compliance from the vendors on laid down processes.

• Monitor performance of field agencies and address performance deficiencies.

• Ensure 100% compliance of critical items like DRA certification/ police verification etc.

• Code of conduct to be followed by the vendor across aspects of field and tele calling.

• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.

Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.

Relationships and Roles

To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions

INTERNAL

• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends

• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases

• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL

• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement

Code Of Conduct & HR Trainings

To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.

To nominate and get mandatory trainings done for self as per HR training schedules.

Legal

• Initiating legal in high POS delinquent cases.

• Coordination with legal team for effective use and execution of legal tools.

Educational Qualifications

Graduate / Post Graduate / MBA

Key Skills

• Should possess good communication skills

• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)

• Should be able to handle deadlines and compliance items

• Should be good on follow up and accomplishment of targeted achievements

Experience Required

Sufficient hands on work experience of min. 2 years and above in financial industry

• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.

• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines

• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.

Major Stakeholders

Customers

• Branch Banking Team

• Operations / Sales / Process / RIC / Legal

We are looking for a hands on engineer to design and develop on RtBrick's Full Stack. You will be part of a fast paced team responsible for delivering quality code for large complex systems requirements. Open communications, empowerment, innovation, teamwork and customer success are the foundations of the team with "Pay for Performance" culture. Thus, you set your own limits for learning, achievements and rewards.

Requirements

• Deep knowledge into core C and data structure with background of embedded/telecom/networking industry.
• Linux hands-on for development environment
• Familiarity with Git, gcc, gdb, cmake.
• Should have Networking knowledge on Routing and Switching.
• Solid understanding of Operating system internals.
• Good understanding of Processor Architecture [cache, pipeline].
• Qualification: BE/B.Tech, MTech in Computer Science/Information Science/Electronics and communication.
• Experience of 2yr to 6yrs.

Responsibilities

Participate on a project team of engineers involved in the development of software for a next generation data networking stack. Architect, design, and implement software and features on bare metal hardware. You will be responsible for the Packet forwarding core, design of Hardware Abstraction Layer and implementation of NPU software that drives Bare Metal Hardware. Key Objective is integration of our back-store to any target hardware.

Job Description:-Technical Support Executive

The candidate will handle the escalated issues and resolve them over the phone/e-mail/remote meeting.

Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.

Conduct product demos and training

Should be open to work in general shift.

Should be open to travel locally or out of state.

Skills:-

Hardware and Networking are a must

Graduation is must

Good Knowledge of Hardware and Networking concepts

Good Knowledge of Windows, Linux and Mac OS, Android and iOS

Good Knowledge of Antivirus, DLP, MDM, and Remote technologies.

Should be capable of handling a team of L1 engineers.

Prepare documents on technical knowledge.

Create and compares different solution from the same league.

Job Types: Full-time, Regular / Permanent

• Synthesize business requirements and translate them to appropriate technology solutions.
• Product development for C# and SQL based solutions.
• Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
• Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
• Coordinate software system installation and monitor equipment functioning to ensure specifications are met.
• Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Think strategically and balance short-term needs with longer-term business priorities
• Challenge status quo and champion new ideas throughout cross functional organizations; ability to inspire confidence and trust with peers and cross functional business teams

Required Qualifications:

• Bachelor's Degree in Computer Science, Computer Engineering, Chemical Engineering or related field
• 4+ years overall and as a C# programmer and 1.5+ years in WPF.
• Should have hands on experience on desktop application development using UWP or WPF
• Should have worked on WPF in recent projects.
• Well versed in C#, SQL, HTML5, Java Script, ASP.NET, WPF, and MVC
• Excellent communication skills
• Team oriented

Preferred Qualifications

• Familiar with project management methodology, Agile/Scrum and TFS or JIRA
• Proven experience working directly with end customers or internal business units
• Prior experience working with global development teams
• Experience in IoT environments
• Experience in working in Azure

About the Role

The Dremio India team owns the development of the cloud infrastructure and services that power Dremio's Data Lake Engine. With focus on query performance optimization, supporting modern table formats like Iceberg, Deltalake and Nessie, this team provides endless opportunities to to define the products for next generation of data analytics.

In this role, you will get opportunities to impact high performance system software and scalable SaaS services through application of continuous performance management. You will plan, design,  automate, execute the runs followed by deep analysis and identification of key performance fixes in collaboration with developers. Open and flexible work culture combined with providing employees ownership of the work they do will help you develop as a leader. The inclusive culture of the company will provide you a platform to bring fresh ideas and innovate. 

Responsibilities

• Deliver end to end performance testing independently using agile methodologies
• Prepare performance test plans, load simulators and test harnesses to thoroughly test the products against the approved specifications
• Translate deep insight of architecture, product & usage into an enhanced automated performance measurement & evaluation framework to support continuous performance management.
• Evaluate & apply the latest tools, techniques and research insights to drive improvements into a world-class data analytics engine
• Collaborate with other engineering and customer success functions to simulate customer data and usage patterns, workloads to execute performance runs, identify and  fix customer issues and make sure that customers get highly performant, optimized and scalable Dremio experience 
• Analyze performance bottlenecks, root cause issues, file defects, follow up with developers, documentation and other teams on the resolution.
• Publish performance benchmark report based on test runs in accordance with industry standards
• Regularly communicate leadership team with an assessment of the performance, scalability, reliability, and robustness of products before they are exposed to customers
• Analyze and debug performance issues in customer environments.
• Understand and reason about concurrency and parallelization to deliver scalability and performance in a multithreaded and distributed environment.
• Actively participate in code and design reviews to maintain exceptional quality and deepen your understanding of the system architecture and implementation

Basic Requirements

• B.Tech/M.Tech/Equivalent in Computer Science or a related technical field 
• 8+ years of performance automation engineering experience on large scale distributed systems
• Proficiency in any of Java/C++/Python/Go and automation frameworks
• Hands on experience in integration performance automation using CI/CD tools like Jenkins
• Experience in planning and executing performance engineering tasks to completion and taking ownership of performance epics during a set of sprints.
• Experience in designing, implementing, executing and analyzing automated performance tests for complex, production system software.
• Experience in analyzing performance bottlenecks in system, performing root cause analysis, and following issue resolution workflow to tune the system to provide optimized performance
• Ability to derive meaningful insights from the collected performance data, articulate performance findings effectively with senior team members to evaluate design choices.
• Experience with database systems internals, query optimization, understanding and tuning query access plans, and query execution instrumentation.
• Hands on experience of working projects on AWS, Azure and Google Cloud Platform 
• Understanding of distributed file systems like S3 or ADLS or HDFS and HIVE
• Ability to create reusable components to automate repeatable, manual activities
• Ability to write technical reports and summary and present to leadership team
• Passion for learning and delivering using latest technologies
• Excellent communication skills and affinity for collaboration and teamwork
• Passion and ability to work in a fast paced and agile development environment.

Preferred Qualification 

• Hands on experience of multi-threaded and asynchronous programming models
• Hands on experience  in query processing or optimization, distributed systems, concurrency control, data replication, code generation, networking, storage systems