Executive/ Sr. Executive/ Analyst /Sr. Analyst - AR
Demonstrated Skills:
• Average ability on calling, spoken and written English with moderate medical billing knowledge.
• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors
• Should be a team player and collaborate in solving the issues and problems.
Roles & Responsibilities:
• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy.
• Willingness to work in the night shift
• Meet Compliance requirements like HIPPA etc.
• Meet QMS and ISMS requirements
• Meet productivity and quality standards
• Should have good typing speed of 25 wpm
• Should ensure 100% attendance.
Sr. Executive - AR:-
Demonstrated Skills:
• Above average calling, spoken and written English skills, high medical billing knowledge
• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors
• Should be a team player and collaborate in solving the issues
Roles & Responsibilities:
• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed
• Mentor and guide team members
• Willing to work in Night shifts
• Typing skills should be at min 30 wpm
• Should ensure 100% attendance. Should not have any unapproved absenteeism
• Ensure required quality standards.

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PluginLive Technologies- a recruitment tech company is hiring for First Source
About the organization:
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.
One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.
Role Name- Customer Service Trainee
Type- Apprenticeship
Qualification & Background: Graduate (Fresher/BPO Experienced)
Location: Bengaluru, Mumbai and Chennai
Stipend
Chennai- 13k (Backend role- DATA)
Bangalore- 18k (Voice and Email Chat role)
Mumbai- 18k (Voice and Email Chat role)
Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.
Work Type- Rotational Shifts
Pls note- Cab services will be provided to all the employees working during night shifts.
Position Requirements
- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.
Essential Skills:
- Willingness to work in rotating shifts (including night shifts)- 5 days a week.
- Communicate effectively, both orally and in writing.
- Flexibility to meet business requirements and fluctuating workload
- Organize, prioritize, and schedule work assignments.
- Hardworking and Smart working attitude with openness to feedback
- Have acceptable typing speed of at least 20 WPM/90% Accuracy
Roles & Responsibilities
This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.
- Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
- Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
- Grasp, comprehend & clear the training period with relevant tollgate scores.
- Attend all team briefing/meetings/coaching on a timely basis.
- Be knowledgeable of regular process changes provided.
- Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
- Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
- Adhere to Company Code of Conduct & policies laid by the HR
- Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
- Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
- On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
- Act as a team player and coordinate work respectfully with fellow members in co-ordination.
- Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
- Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
- Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
- Work closely with team leader by implementing the coaching aspects discussed for self and career development.
Position: Content Writer
Experience Level: 1 Year
Key Responsibilities:
- Content Creation: Develop high-quality written content for blogs, websites, social media, email newsletters, and marketing materials.
- Research: Conduct thorough research on industry-related topics to generate relevant and engaging content.
- SEO Optimization: Incorporate relevant SEO keywords and practices to improve content visibility and ranking.
- Editing & Proofreading: Review content for clarity, grammar, punctuation, and style before publication.
- Collaboration: Work closely with marketing, design, and other teams to ensure consistency in messaging and content strategy.
- Content Management: Maintain and update content on various platforms, including websites and blogs.
- Audience Engagement: Write content that resonates with the target audience, driving engagement and increasing brand visibility.
Required Skills & Qualifications:
- Experience: Minimum 1 year of experience in content writing, copywriting, or a similar role.
- Writing Skills: Strong command of English with excellent grammar, punctuation, and attention to detail.
- Research Skills: Ability to conduct thorough research and present accurate, well-informed content.
- SEO Knowledge: Familiarity with SEO principles and how to incorporate them into content writing.
- Time Management: Ability to manage multiple projects and meet tight deadlines.
- Creativity: Strong storytelling skills with the ability to craft engaging, compelling narratives.
- Tech-Savvy: Proficiency in content management systems (CMS), Google Docs, Microsoft Office, and basic understanding of social media platforms.
Preferred Qualifications:
- Experience with content marketing and content strategy.
- Knowledge of industry-specific trends.
- Basic understanding of graphic design or multimedia content (optional but a plus).

1. Developing backend using node.js and express
2. Working on MongoDB database
3. Doing front-end development with react.js
- Candidate must have excellent verbal and written communication skills.
- Experienced candidates should have knowledge about all the portals like Upwork etc.
- Candidate should be able to find new clients, get deals finalized, and coordinate with the technical team on deliverables.
- Fresher candidates must have the zeal to learn things and have a quick learning ability.
- Responsible for finding and retaining clients.
- Manage the end-to-end bid process.
- Understand and resolve complex technical, strategic, and business issues.
- Drive continuous improvement, through post-bid reviews, both internally and with customers.


Responsibilities
Design, implementation and delivery of solutions.
Solving new problems and address any issues regarding the architecture and performance.
Focused on understanding customer needs and anticipate the changing business and technology landscape.
Collaborate with teams from various verticals within and outside the company.
Qualifications
2-5 years of Software Engineering experience in Node.js and React.
Proven experience in architecting performant, complex application on web or mobile applications.
Knowledge of end to end Software development life cycle.
Ability to work individually or in teams and mentor new developers to the team.
Strong knowledge of computer science, algorithms and design patterns.
A degree in Computer Science or related field, or equivalent industry experience.

As the successful candidate, you will be required to:
- Design, develop and maintain data quality assurance framework
- Work in conjunction with BI and Data Engineers to ensure high quality Data Deliverable
- Design and develop testing frameworks to test ETL jobs, BI reports and Dashboards and other data pipelines
- Write SQL scripts to validate data in the data repositories against the data in the source systems
- Write SQL scripts to validate data surfacing in BI assets against the data sources
- Ensure data quality by checking against our ODS and the front-end application
- Track, monitor and document testing results
To be eligible for this role, you should possess the following:
- Demonstrated ability to write complex SQL/TSQL queries to retrieve/modify data
- Ability to work in an Agile environment
- Ability to learn new tools and technologies and adapt to an evolving tech-scape
Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, colour, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.


If you are highly passionate about creating prosperity, problem-solving, working with a purpose, and building a large brand, then this is the opportunity to make it the next big thing.
About Company
Good Good Piggy is a young start-up. In the first six months not only we reached Shark Tank, but also were pegged as Next Leader 2021 by Start up Review. The start-up is popularly aligned with BFSI network as well as the Education sphere, with a potential to expand in both industries.
‘Good Good Piggy’ is an Ed-FinTech start-up that encourages the new generation to
develop the life-skill of managing the entire money management equation digitally,
because the future of money is digital. We recognize the importance of reinforcing
good behaviour, habits and skills from a young age.
Backed by Favcy, Openbook VC, 1st Cheque, AWAKE, Women in Tech India, Power Angels Network, Mohali Angels, North Campus Angels
What's in it for you?
We understand that you can only crack a successful minimum viable product - by arriving at a minimum viable brand positioning and minimum viable growth. Yes in 1 year, we have all three checked and are now planning for our launch! We have customers waiting for the product as well as industry aligned to make it work! All we need is you to come in and close the gaps!
As a team member in Good Good Piggy, you will obsess to make sure we are up speed in technology. Joining the team means you will be responsible to create an ecosystem of talented folks who make the founding and/or extended teams. You should be at ease switching between the big-picture architecture mode and the get-hands-dirty detail-orientated mundane work mode to service our innovative customer proposition.
Job Description
We are looking for a Node.js Developer responsible for managing the interchange of
data between the server and the users. Your primary focus will be the development
of all server-side logic, definition, and maintenance of the central database, and
ensuring high performance and responsiveness to requests from the front-end. You
will also be responsible for integrating the front-end elements built by your co-
workers into the application. Therefore, a basic understanding of front-end
technologies is necessary as well.
Total Experience: 3 to 7 Years
Notice Period: 30-45 Days
Preferred Location: Delhi NCR
Role: Full Stack Developer
Industry Type: Ed-FinTech
Employment Type: Full Time, Permanent
Role Category: Software Development
Responsibilities
Expertise in designing back-end applications with Node.js
Experience in design and development of Full Stack applications using one or
more JS frameworks like ReactJS.
Setup/configure CI/CD pipeline leveraging AWS native services or traditional
tools (e.g. Jenkins, GitHub, Artifactory, SonarQube, etc)
Deploy applications on AWS platform leveraging AWS platform services like
EC2, EBS, S3, Code Artifact etc
Strong coding, data structures and algorithms skills
Maintain and configure MongoDB instances
Implementation of security and data protection
Skills And Qualifications
Must have worked in NodeJS
Good knowledge of JavaScript, CSS and HTML is a must.
Should have worked on ReactJS class-based and functional concepts
Knowledge of framework like NextJS, NestJs is an added advantage
Should be good at understanding project requirement and communication
skills
Experience developing desktop and mobile applications.
Understanding accessibility and security compliance
User authentication and authorization between multiple systems, servers, and environments
Working with Agile framework especially is necessary
Organizational and leadership abilities
Excellent communication skills
Problem-solving aptitude
Education
B.Tech/B.E./MCA or Equivalent
Person Fitment
A people person
Excellent attention to detail
Passionate about technology, with a general thirst for digital knowledge
Bright, motivated and driven
Positive thinker, with a can-do attitude
Reliable, flexible and cooperative
Honest and trustworthy
Candidate fit enhances when you show: Good understanding of/experience in building Neo-Banking/Education/Parenting Platforms.
Renumeration range: The compensation will also include a monthly salary based on discussion.
Benefits: When you join us, you get to share the vibe of working yet exploring off-beat India in the "Work from Anywhere" model as Founding Team Members. Secondly, we encourage Learning & Training with credits that can be utilised monthly. Not just that, we shall push you to have International mentorship so you are always upbeat in the market. What else? Feel free to suggest!

Job Summary
We are looking for a meticulous Software Development Engineer in Test (SDET) to review and contribute to production software, for someone with advanced programming skills who can create automation tests to augment/assist the manual testing process. As such, the SDET's responsibilities will include both software development and testing tasks, focusing on the testability, robustness, and performance of software.
Essential Duties & Responsibilities
· Understanding the flow of code and how it interacts with different components.
· Understanding project documents, customer demands, and product objectives to create and execute test cases.
· Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.
· Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.
· Handling technical communications and understanding customers' systems.
· Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.
· Noting/Communicating all testing actions you have performed in daily and weekly reports.
· Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.
· Researching test tools, methodologies, and trends and upgrading existing practices and processes.
· Managing/Owning the final quality on production release.
· Be able to participate as the quality representative on agile development teams with minimal supervision
· Have demonstrated ability to lead testing efforts, able to make their whole team better
· Demonstrate a solid understanding of Greenway’s QA Best Practices and be able to communicate those same practices and principles to QA team members as well as to scrum team members.
Experience
Education
· Bachelor’s degree in Computer Science, Technology or other related field.
· Equivalent work experience may substitute for a degree.
Minimum Qualifications
· Minimum of 2 years of experience with software development applications OR a minimum of 2 years of experience with software testing and quality assurance experience with demonstrated programming knowledge like C# or Java
Skills/Knowledge
· Experience with Jasmine, Karma, Jest, SonarQube is a huge plus
· Demonstrable knowledge of basic programming concepts and patterns
· Hands on experience with Cypress/Protractor/similar tools.
· Hands on strong knowledge of SQL
· Experience in Javascript or Typescript
· Experience in full engineering lifecycle of automation code including code reviews
· Experience in designing, creating, and maintaining automated testing for APIs/Microservices
· Experience in pair programming for unit tests / automation suites
· Experience producing defect reports
· Experience testing interfaces between multiple complex software systems
· Strong communication / organizational skills, analytical ability, and attention to detail required
· Experience working as part of an Agile development team
· Excellent designing and programming skills
· Knowledge of multiple programming languages and process management methodology
· Knowledge of test methodologies and tools
· Exposure to Behavior Driven Development and experience in programming and testing
· The ability to recognize risks and errors in an application
· Excellent verbal and written communication skills
· Solid problem-solving, time management and prioritization skills
· The ability to keep current with the constantly changing technology industry
· A passion for testing, development, and design
· Ability to track issues to a successful resolution
· Ability to adapt in a fast-paced, collaborative and interactive environment in which priorities and deadlines may change
Job Description Creation and delivery of End to End solutions for customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards Define, at an architectural and design level of detail, technical solutions aligned with client’s business problems and work on scoping complex service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Hands-On development , Design details , Integrations ( REST/SOAP), Service now platform in-depth knowledge , Scoped Applications creations/managements, Modules like ITSM, ITOM, ITBM,SecOps,HR. Experience working on Glide, Ajax, client scripting, business rules, UI Policies etc .Web Technologies (XML, HTML, Angular, Bootstrap, JavaScript, Web Services, etc.) and working in a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies Knowledge and experience in the following ServiceNow product areas is mandatory: Incident, Change, Config/CMDB, Service Catalog/Request FF/Workflow, Services Portal, Domain separation and multi-language
Certifications : ServiceNow System Administrator Certification Exam (CSA) – (Required) : System Administration Advanced and ServiceNow Fundamentals ServiceNow Certified Application Developer Exam (CAD) – (Preferred) Application Development Fundamentals Domain Separation Implementation Platform Implementation Scripting in ServiceNow Fundamentals Service Portal Advanced Service Portal Fundamentals ITSM Exam (CIS-ITSM) – (Required) ITSM Fundamental ITSM Implementation
Job to be performed (Expectation Setting) 1. Customer facing role. From Requirement gathering, High level solution creation, effort estimation, Implementation, Integration and unit testing, support and drive UAT, Deployment and Go-Live support. 2. Customers point of contact for all Automation or ServiceNow requirements. 3. Ensure technical deliverables to our customers are complete, consistent, high quality, and on time, and deliver valued outcomes. 4. Demonstrate interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, proven team player and team builder, Is committed to driving customer value realization while ensuring all actions contribute towards a positive experience for the customer.
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