AR Calling

• Looking manage IaC module
• Terraform experience is a must
• Terraform Module as a part of central platform team
• Azure/GCP exp is a must
• C#/Python/Java coding – is good to have

Job Title: Coordinator, Customer Care Center – Service

Location: Malad,Mumbai

Status: Active

Salary Range: INR 4,80,000 – 7,50,000 per annum

Experience Required: 1 – 12 years

Job Functions and Responsibilities

• Handle loan-related customer inquiries over the loan servicing toll-free number for pre-foreclosure to delinquent accounts.
• Follow up with customers when payment commitments are not met.
• Log all borrower contacts into the loan servicing system.
• Offer long-term resolutions to customers to resolve delinquency issues.
• Efficiently use an autodialing system to maximize productivity and increase contact ratios.
• Achieve the prescribed number of customer contacts during each workday.
• Understand customer relations functions and available services.
• Perform other duties as assigned by the department manager.

Education / Experience

• Strong customer service skills are essential.
• Fluency in English is required.
• Knowledge or experience in mortgage loan servicing is desirable but not mandatory.
• Graduate degree preferred; undergraduates must have at least 6 months of call center (voice support) experience.

Work Schedule / Requirements

• Must be willing to work in US shifts.
• Shift timings: 5:30 PM / 6:30 PM / 7:30 PM / 8:30 PM IST (may change twice a month).
• Call center hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday, 8:00 AM – 5:00 PM EST.
• Must have a stable internet connection (minimum 50 Mbps) for remote work.
• Candidates must reside in Mumbai (base location) while working from home.
• Currently following a hybrid model — employees will be scheduled to work both from office and home.
• Mandatory work from office during training and initial production phase (minimum 6 months) until performance standards are consistently met.
• Flexibility required for potential role transitions between Customer Service and Customer Resolutions as per business needs.
• Transportation provided for late shifts.

Must-Haves

• Excellent communication skills.
• Minimum 1 year of call center experience (voice support).
• Willingness to work in rotational shifts.
• Flexibility to adapt to business and schedule changes.

Interview Process

1. Screening Call
2. Two Virtual Rounds (Technical / Process-related)

Experience : 2-8 years

Key Responsibilities:

• Configure and customize Guidewire BillingCenter modules including billing accounts, invoices, payments, collections, and disbursements.
• Develop and maintain BillingCenter workflows, business rules, and batch processes.
• Implement payment processing solutions including automated payment plans, ACH, credit card processing, and reconciliation.
• Work closely with business analysts and stakeholders to gather requirements and translate them into technical configurations.
• Integrate BillingCenter with PolicyCenter, ClaimCenter, and third-party payment gateways via web services and messaging.
• Develop and customize PCF pages and Gosu scripts to enhance BillingCenter functionality.
• Perform unit testing, participate in system integration testing (SIT), and support user acceptance testing (UAT).
• Assist in troubleshooting production issues related to billing processes and payment workflows.
• Document configuration changes, develop technical specifications, and maintain user guides.
• Participate in Agile development processes, including sprint planning and retrospectives.

Required Skills and Qualifications:

• Strong expertise in BillingCenter configuration and customization including Billing Accounts, Payment Plans, Invoicing, Collections, and Disbursements.
• Experience with Gosu programming language and PCF files customization.
• Good understanding of insurance billing lifecycle and payment processing.
• Knowledge of integration technologies including SOAP/REST web services and messaging.
• Familiarity with Guidewire Studio and Guidewire Data Model.
• Experience with database querying using SQL (Oracle, SQL Server).
• Understanding of Agile/Scrum development methodologies.
• Strong analytical and problem-solving skills.

Excellent communication skills and ability to work collaboratively.

Business Development Manager – US Market (India-based)

JOB LOCATION : India (Remote/Hybrid | Travel as required)

EXPERIENCE : 5–8 Years

ROLE TYPE : Individual Contributors REPORTING TO: Director of Sales WORK TIMINGS : 6 PM to 2 AM IST

Responsibilities:

●      Proactively identify and hunt for new business opportunities in the US market through intelligent prospecting across email, LinkedIn, calls, referrals, and other modern outreach channels.

●      Research target accounts and inbound leads using AI-powered tools, market signals, and business data to identify pain points, opportunities, and decision-makers.

●      Craft highly personalized and thoughtful outreach messages that resonate with prospects and initiate high-quality conversations.

●      Conduct discovery calls to deeply understand client challenges and tailor offerings accordingly.

●      Build and maintain a healthy pipeline of qualified opportunities with weekly and monthly metrics.

●      Own the sales process from initial contact to deal closure, working closely with pre-sales and delivery teams for solutioning.

●      Stay updated with industry trends, buyer behavior, and emerging technologies to steer intelligent conversations.

●      Maintain CRM hygiene, regularly update outreach activity and pipeline stages, and report on progress.

●      Travel occasionally to meet clients, attend events or conferences (mainly in the US).

Must-Have Skills :

●      6–10 years of proven experience in B2B technology services sales— preferably in enterprise application development, custom software, or digital transformation.

●      Prior experience in selling to US-based clients from India is a must.

●      Strong consultative sales skills with the ability to navigate complex enterprise environments and influence senior decision-makers.

●      Tech-savvy with hands-on experience using tools like LinkedIn Sales Navigator, Apollo/ZoomInfo, HubSpot/CRM, AI email assistants, and sales automation platforms.

●      Highly intelligent with excellent communication skills, strategic thinking, and an ability to ask the right questions.

●      Self-driven and outcome-oriented with a strong sense of ownership.

●      Willingness to travel when required for on-site client meetings or trade show

Good to Have Skills:

●      Exposure to key industries like Manufacturing, Healthcare, or BFSI.

●      Familiarity with modern sales enablement tools and AI-driven prospecting platforms.

●      Prior experience working in a startup or fast-growth environment.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Backend and Data Developer with expertise in Java, SQL, BigQuery development working on public clouds, mainly GCP. As a Senior Data Developer, you will play a vital role in designing, building, and maintaining robust systems to support our data analytics. This position offers the opportunity to work on complex services, collaborating closely with cross-functional teams to drive successful project delivery.

Responsibilities:

Development and maintenance of data pipelines and automation scripts with Python.

Creation of data queries and optimization of database processes with SQL.

Use of bash scripts for system administration, automation and deployment processes.

Database and cloud technologies.

Managing, optimizing and querying large amounts of data in an Exasol database (prospectively Snowflake).

Google Cloud Platform (GCP): Operation and scaling of cloud-based BI solutions, in particular.

Composer (Airflow): Orchestration of data pipelines for ETL processes.

Cloud Functions: Development of serverless functions for data processing and automation.

Cloud Scheduler: Planning and automation of recurring cloud jobs.

Cloud Secret Manager: Secure storage and management of sensitive access data and API keys.

BigQuery: Processing, analyzing and querying large amounts of data in the cloud.

Cloud Storage: Storage and management of structured and unstructured data.

Cloud monitoring: monitoring the performance and stability of cloud-based applications.

Data visualization and reporting.

Creation of interactive dashboards and reports for the analysis and visualization of business data with Power BI.

Requirements:

Minimum of 4-6 years of experience in backend development, with strong expertise in BigQuery, Python and MongoDB or SQL.

Strong knowledge of database design, querying, and optimization with SQL and MongoDB and designing ETL and orchestration of data pipelines.

Expierience of minimum of 2 years with at least one hyperscaler, in best case GCP.

Combined with cloud storage technologies, cloud monitoring and cloud secret management

Excellent communication skills to effectively collaborate with team members and stakeholders.

Nice-to-Have:

Knowledge of agile methodologies and working in cross-functional, collaborative teams.

Skills & Requirements

SQL, BigQuery, GCP, Python, MongoDB, Exasol, Snowflake, Bash scripting, Airflow, Cloud Functions, Cloud Scheduler, Cloud Secret Manager, Cloud Storage, Cloud Monitoring, ETL, Data Pipelines, Power BI, Database Optimization, Cloud-Based BI Solutions, Data Processing, Data Automation, Agile Methodologies, Cross-Functional Collaboration.

What Youll Do:

• Take ownership of customer issues reported and see problems through to resolution
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Prepare accurate and timely reports
• Follow the SLA for issues with respect to their severity.

What You ll Need:

• Bachelor s or higher degree in computer science, engineering, or related technical field
• Willing to work flexible and varying shift times including weekends and evenings
• 2 years of software development experience with java, javascript, python, or another scripting/programming languages
• Previous experience in a Technical Support environment is required
• Excellent written and verbal communication skills
• A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
• Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Familiarity with Zendesk, Jira, and Confluence is advantageous.

Role: Production Software development

Experience: 3 to 10 years

Location: Bangalore/Chennai

Skillset : C++/MFC/OOP/STL/ COM/Agile/CI-Development process experience

Salary: 10LPA - 20LPA

Experience in C++/MFC/oops/STL

Experience in Agile

Experience in CI-Development process

Experience with CAD/CAM software will be an advantage

Excellent Communication. Ready to take up interview from onsite panel

• 5+ years of non-internship professional software development experience
• 1+ years of exposure to the architecture and design (design patterns, security, reliability and scaling) of new and current systems.
• Bachelors/Masters degree in computer science or other related fields
• Programming experience with at least one modern language such as Java or Python including object-oriented design
• A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design.
• Proven ability to take initiative and dive into new areas of technology.
• Passion for learning, analysing technology trade-offs and shipping products.
• Knowledge on SQL, NOSQL databases and AWS deployments is a plus
• Strong sense of ownership, urgency and drive
• Ability to work well with people and be both highly self motivated and motivating
• Must be independent and comfortable in a fast paced, ambiguous and often multi-directional work environment

• You will build cutting-edge secure and scalable systems by writing simple and efficient code.
• You will push your design and architecture limits for new product development.
• You will be the owner of your feature and work directly with product teams to drive customer impact.
• You will ensure that the systems you oversee are secure, fault-tolerant and are performing reliably at high volumes.
• Constantly look at possibilities to improve the overall functioning of the product.
• You possess a strong desire to learn and contribute solutions and ideas to a broad team
• You are independent and comfortable in a fast paced, ambiguous and often multi-directional work environments
• You will manage multiple tasks and use sound judgment when prioritizing
• You can collaborate with globally-located cross functional team in building customer-centric products
• You will analyze existing software implementations to identify areas of improvement and provide estimates for implementing new features

• Full stack experience is a plus
• Understanding of complete SDLC and Agile methodologies
• Domain expertise in Financial Services, Banking or Payments
• Code Quality –Code Hygiene (Coverage, Complexity, Usability)
• Collaboration –Strong peer review standards

We are right now recruiting .NET developers to join our ambitious development team. If you want to work with a broad collection of software projects using the latest technologies and have the skills below, please send your resume immediately!

Experience: 2-3 years

Must have:

• Strong design capabilities, following OOPS and SOLID principles using C#
• Good understanding of Behaviour-driven development and domain-driven design
• Well-versed with pair-programming
• Take complete accountability for your making, development efficient, easy to understand and highly reusable.
• Write neat and clean code that adheres to certain professional norms and standards.
• Able to upskill oneself when project requirements introduce new technologies and technique.

Skills  

• Strong hands-on experience in web development like MVC, Web API.
• Usage of SQL and no SQL databases.
• Excellent understanding of Front-End Technologies, Platforms and Frameworks

• • HTML5
  • CSS, SCSS, SASS
  • Angular.JS, Angular/REACT/ VUE/
  • Bootstrap, Tailwind.

• Well-versed in scripting Languages like Typescript or JavaScript.
• Usage of Git, TFS/DevOps

Good to have 

• NodeJS
• Working on solutions hosted in cloud environments (AWS or Azure or GCloud)
• Unit tests – MS Test/ NsUnit
• Hands-on experience in practising Scrum, Jira and Kanban
• Implementation of Continuous Delivery processes
• Hands-on experience in test-driven development and DevOps practices.

• Opportunity to work directly with leading Scandinavian and UK companies
• Occasional onsite opportunities
• Flexibility and responsibility
• Work-life balance
• Challenging Technical Opportunities
• Complimentary lunch buffet and snacks
• Flexitime and work from home option (when applicable)
• Gym, Table Tennis, Volley Ball and Marathons
• Hospital Insurance
• Equal opportunity
• Family-friendly company
• Profit-sharing scheme
• Tax planning advice to optimise take home

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