1. Work with the core team in fundamentally understanding & implementing major key areas in business and closely work with customers to understand and improvise on their needs 2. Develop & build new marketing channels 3. Handle customer retention & support potential customers to meet their needs 4. Establish, develop and maintain positive business and customer relationships 5. Reach out to customer leads through various customer acquisition channels 6. Expedite the resolution of customer problems and complaints to maximize satisfaction 7. Coordinate retention effort with team members and other departments 8. Analyze the territory/market's potential, track sales, and status reports 9. Help in forming the base of the retention department and be a part of the core team and setting up processes for expansion in other cities
Six Hats Online Solutions Pvt Ltd is an IT startup company. Our first project is www.gharobar.com, it is the largest online marketplace for home based entrepreneurs. We are looking for independent and dynamic individuals to join us in writing our own start-up success story! The Operations Executive will be responsible for managing the backend operations of the website including managing shipping, updating and uploading products, giving demos to customers, answering customer queries, etc.
We are an Information Technology services and consulting start up! We are expanding our operations. In our journey, we require a great talent to be a part of our organisation and grow along.