Customer Support/Virtual Assistant

About Us

Pearl is AI for professional services at global scale—combining advanced AI with verified human expertise to deliver help that’s accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.

Our Values

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

About the Role

As a Senior Analyst at Pearl, you will be a Subject Matter Expert (SME) in the professional services domain, driving long-term growth and leveraging the latest technologies and methodologies.

In this role, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments.

What You’ll Do

• Collaborate with Product and Analytics leadership to conceive and structure analysis and deliver highly actionable insights from “deep dives” into specific areas of our business
• Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business
• Package and communicate findings and recommendations to a broad audience (including senior leadership)
• Perform both Descriptive & Prescriptive Analytics including experimentations (AB, MAB), build Reporting for understanding trends
• Implement and track business metrics that will help drive the business
• Help determine growth strategy from a marketing and operations perspective
• Responsible/Opportunity to operate in an individual capacity as a lead analyst to understand the customer and guide informed strategic decisions & executions

What We’re Looking For

• 7+ years of experience in e-commerce/customer experience products
• Proficiency in analysis and business modeling using Excel
• Experience with Google Analytics, BigQuery, PowerBI, and Python ./ R would be a plus
• Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
• Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis
• Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results
• Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills
• Ability to communicate effectively with all levels of management and partners from a variety of business functions
• Advanced English level

Our Commitment to an Inclusive Workplace

We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent

Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.

Job Summary:

We are looking for an enthusiastic and motivated Recruiter (Fresher) to join our HR team. The ideal candidate will be responsible for supporting the end-to-end recruitment process, sourcing candidates, and coordinating interviews. This role is perfect for someone starting their career in Human Resources and talent acquisition.

Key Responsibilities:

• Assist in sourcing candidates through job portals, social media, and other platforms
• Screen resumes and shortlist candidates based on job requirements
• Schedule and coordinate interviews between candidates and hiring managers
• Conduct initial HR screening calls
• Maintain and update candidate databases and recruitment trackers
• Post job openings on various job boards and company career pages
• Follow up with candidates regarding interview status and feedback
• Support onboarding activities and documentation

Required Skills & Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Strong communication and interpersonal skills
• Basic understanding of recruitment processes
• Familiarity with job portals (like Naukri, LinkedIn) is a plus
• Good organizational and time management skills
• Ability to multitask and work in a fast-paced environment

Associate (Post-Sales SaaS / Customer Onboarding Engineer) Profiles

Mandatory (Experience 1): Must have 2+ years of hands-on experience in technical implementation, solutions engineering, or customer-facing engineering roles within B2B SaaS, preferably working with global or US-based clients,

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and technical implementation from kickoff to go-live, including customer requirement gathering, configuration, data setup, integrations, validation, and post go-live support.

Mandatory (Experience 3): Must have strong Python scripting skills, with hands-on experience writing scripts for data migration, ETL workflows, automation, and data transformation (CSV, JSON, spreadsheets, APIs).

Mandatory (Experience 4): Must have experience working with APIs, webhooks, REST integrations, reading/debugging JSON payloads, handling authentication flows, and troubleshooting integration issues.

Mandatory (Experience 5): Must have hands-on exposure to data modeling, SQL queries (PostgreSQL preferred), data validation, reconciliation, and quality checks to ensure accuracy during migrations and billing-related workflows.

Mandatory (Experience 6): Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.

Mandatory (Education): Candidate should have an Engineering degree.

Mandatory (Company Type): B2B SaaS or Services company selling to North America / global markets, in a customer-facing implementation or onboarding

About us:

Arista Networks was founded to pioneer and deliver software driven cloud networking solutions for large datacenter storage and computing environments. Arista's award-winning platforms, ranging in Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and resilience. Arista has shipped more than 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Committed to open standards, Arista is a founding member of the 25/50GbE consortium. Arista Networks products are available worldwide directly and through partners.

About the job

Arista Networks is looking for world-class software engineers to join our Extensible Operating System (EOS) software development team.As a core member of the EOS team, you will be part of a fast-paced,high caliber team-building features to run the world's largest data center networks.Your software will be a key component of Arista's EOS, Arista's unique, Linux-based network operating system that runs on all of Arista's data center networking products.

The EOS team is responsible for all aspects of the development and delivery of software meant to run on the various Arista switches.You will work with your fellow engineers and members of the marketing team to gather and understand the functional and technical requirements for upcoming projects.You will help write functional specifications, design specifications, test plans, and the code to bring all of these to life.You will also work with customers to triage and fix problems in their networks. Internally, you will develop automated tests for your software, monitor the execution of those tests, and triage and fix problems found by your tests.At Arista, you will own your projects from definition to deployment, and you will be responsible for the quality of everything you deliver.

This role demands strong and broad software engineering fundamentals, and a good understanding of networking including capabilities like L2, L3, and fundamentals of commercial switching HW.Your role will not be limited to a single aspect of EOS at Arista, but cover all aspects of EOS.

Responsibilities:

• Write functional specifications and design specifications for features related to forwarding traffic on the internet and cloud data centers.
• Independently implement solutions to small-sized problems in our EOS software, using the C, C++, and python programming languages.
• Write test plan specifications for small-sized features in EOS, and implement automated test programs to execute the cases described in the test plan.
• Debug problems found by our automated test programs and fix the problems.
• Work on a team implementing, testing, and debugging solutions to larger routing protocol problems.
• Work with Customer Support Engineers to analyze problems in customer networks and provide fixes for those problems when needed in the form of new software releases or software patches.
• Work with the System Test Engineers to analyze problems found in their tests and provide fixes for those problems.
• Mentor new and junior engineers to bring them up to speed in Arista’s software development environment.
• Review and contribute to the specifications and implementations written by other team members.
• Help to create a schedule for the implementation and debugging tasks, update that schedule weekly, and report it to the project lead.

Qualifications:

• BS Computer Science/Electrical Engineering/Computer Engineering 3-10 years experience, or MS Computer Science/Electrical Engineering/Computer Engineering + 5 years experience, Ph.D. in Computer Science/Electrical Engineering/Computer Engineering, or equivalent work experience.
• Knowledge of C, C++, and/or python.
• Knowledge of UNIX or Linux.
• Understanding of L2/L3 networking including at least one of the following areas is desirable:

1. IP routing protocols, such as RIP, OSPF, BGP, IS-IS, or PIM.
2. Layer 2 features such as 802.1d bridging, the 802.1d Spanning Tree Protocol, the 802.1ax Link Aggregation Control Protocol, the 802.1AB Link Layer Discovery Protocol, or RFC 1812 IP routing.

• Ability to utilize, test, and debug packet forwarding engine and a hardware component’s vendor provided software libraries in your solutions.
• Infrastructure functions related to distributed systems such as messaging, signalling, databases, and command line interface techniques.
• Hands on experience in the design and development of ethernet bridging or routing related software or distributed systems software is desirable.
• Hands on experience with enterprise or service provider class Ethernet switch/router system software development, or significant PhD level research in the area of network routing and packet forwarding.
• Applied understanding of software engineering principles.
• Strong problem solving and software troubleshooting skills.
• Ability to design a solution to a small-sized problem, and implement that solution without outside help.Able to work on a small team solving a medium-sized problem with limited oversight.

Resources:

• Arista's Approach to Software with Ken Duda (CTO): https://youtu.be/TU8yNh5JCyw
• Additional information and resources can be found at https://www.arista.com/en/

1.Triage of security alerts that includes but not limited to malware, denial of service, unauthorized access, etc.

2. Conduct incident investigations on SIEM tools.

3. Perform threat hunting on networks to detect and isolate threats.

4. Knowledge of various security methodologies and processes, and technical security solutions (firewall, packet analysis, SIEM and intrusion detection systems)

5. Continuous optimization, tuning and monitoring of SIEM solution

6. Hands on experience around administrating and threat hunting on EDR, XDR, DLP and SIEM tools.

7. Ability to analyze endpoint, network, and application logs

8. Identify false positives, analyse reported spam, phishing, and suspicious emails and understanding of email security concepts: SPF, DMARC, DKIM

9. Immediate Joiners

Hiring-Java Spring Freelance Consultant (WFH-Remote)

Greetings from Deltacubes Technology!!

Skillset Required:

Stream api

Functional Programing

Microservice

Experience:

7+years

Thanks

Bavithra

• 32-bit Microcontroller knowledge is essential (ARM Cortex based micro-controllers (STM32).
• Esp32 architecture knowledge is essential.
• Strong experience in C, C++, Free-RTOS
• Strong experience in CUBEMX IDE, MDK Version 5 – Keil, Arduino IDE environment
• Good knowledge in HW and communication protocols like CAN, SPI, UART, I2C, USB 
• Good knowledge in TFT Displays and Sensors is added advantage
• Good knowledge of implementation of motor controls as required, pulse width modulation schemes (PWM).
• Good knowledge of power electronics (TRIACs, MOSFETs, IGBTs, gate drivers) and require protections (Over/under voltage/current).
• Document firmware designs, specifications, test plans, revisions and produce test reports

Research accounts, identify key players and generate interest for products/service offerings

• Maintain and expand your database of prospects within your assigned territory
• Prospect and build a sales pipeline for the Sales Managers via outbound calling, email communications, andother direct marketing methods
• Understanding customer needs and requirements
• Qualify all sales leads, routing the opportunities to the appropriate Sales Managers for further development andclosure
• Follow up with each Sales Manager, post meeting. Determine result of respective meeting, follow upappropriately to close the loop
• Consistently log and record each-and-every outreach made, in CRM, producing regular activity reports
• Act as a bridge between Marketing and Sales. Be cognizant of each marketing initiative, and work towardcorporate objectives
• Close sales and achieve quarterly quotas
• Team with channel partners to build a pipeline and close deals
• Perform effective online demos to prospectsRequirements
• Ability to comprehend the AVASOFT service offerings/product line and to communicate our value proposition toprospects
• Strong Internet research skills required
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
• Highly organized and attentive to detail
• Self-starter with solid follow-through and multi-tasking capabilities
• Ability to handle a fast-paced environment and challenging workload, must work well individually or as a memberof a team
• Highly motivated with a strong desire to succeed
• Relies on experience and judgment to plan and accomplish goals
• Bachelor's degree or equivalent, preferably in related field