Customer Support/Virtual Assistant

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop and maintain web applications using Angular and C# .NET.
• Design, build, and maintain efficient, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Work with external data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Collaborate with other developers and stakeholders to ensure successful project completion.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• 2+ years of experience in web application development using Angular and C# .NET.
• Strong knowledge of Angular 2+ and TypeScript.
• Experience with Angular Material and Bootstrap.
• Experience with C# .NET and .NET framework.
• Knowledge of relational database design and development using SQL Server.
• Familiarity with agile development methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with ASP.NET Core.
• Experience with Entity Framework Core.
• Experience with Azure Cloud Services.
• Familiarity with unit testing frameworks such as NUnit and xUnit.
• Experience with source control management tools such as Git.
• Knowledge of CI/CD pipelines using Azure DevOps or similar tools.

Roles and responsibilities:

• Conduct client meetings and employee training.
• It is not a client-facing role and will be within Internal Frugal Testing role
• The person will be managing groups related to content creation, graphics, lead generation, sales, and overall growth strategy also.
• Very good at taking Standup meetings
• Use of MS tools to streamline the project, resource, and portfolio management.
• Prioritize and manage multiple complex projects within time, technical and resource constraints.
• Provide written documentation to appropriate team members and clients addressing each facet of implementation for every project, including an overall rollout plan, timelines, and project assignments.
• Develop the project plan for the tasks, dependencies, and participants required to mitigate the risks to system quality.
• Assure the project to the best closure.
• Assist in documenting project phases and creating summary reports for company management.
• Strategic planning, process development, analysis of key performance metrics per PMO standards
• Detail-oriented with strong data collection, analysis, and reporting skills.
• Experience working in diverse and collaborative environments.
• Delegating tasks to team members.
• Tracking and communicating project risks and opportunities.
• Organizing project team meetings and recording minutes.
• Monitoring the daily progress of team members.
• Providing input into the planning process.

Requirements:

• Bachelor’s degree in business administration or related field
• 3+ years in an advanced management role (preference given to those with program management experience)
• Exceptional leadership, time management, facilitation, and organizational skills
• Working knowledge of digital marketing
• Outstanding working knowledge of change management principles and performance evaluation processes

Desired Candidate Profile

• BSc or M.Sc in Nutrition and Dietetics
• Telesales experience of 18 months or more (at one organisation)
• Excellent communication skills in English & Hindi
• Multiple Languages will be an add on benefit
• Exceptional communication and influencing skills
• Ability to deliver sales pitch in a consultative manner
• Confidence and empathy while on the call
• Good listening skills    

WebGile Solutions is a fast growing IT services and solutions company. We combine cutting-edge technologies with strategic expertise to help customers meet their business requirements. We utilize the latest technology to provide sophisticated and secure IT solutions and deliver it using our onsite offshore model to ensure flexibility and agility. We are a highly talented team of dedicated professionals providing our valued customers with bespoke solutions and great-value services.

Industry Type: IT Software Services

Employment Type: Full-time

Job Location: Nagpur

Education Qualification: B.E (CS/ IT) / B.Tech /MCA

Experience Required: 1 to 4 years

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Skills Required:

HTML5, CSS3, Javascript, Jquery, MySQL, PHP, Wordpress

Knowledge in Codeigniter and Laravel will be an added advantage

Good Communication skills and go getter attitude

Roles & Responsibilities:

• Must be able to perform all aspects of the development tasks, including front- end, back- end, and database development.

• Develop web sites, applications and rich multi- media experiences according to the brief and technical specifications.

• Will be handling a team and multiple projects.

• Adhering to project coding standards and recommending improvements, modifying existing software to correct errors, allowing it to function in new operating environments.

• Designing and building the website front-end.

• Creating the website architecture.

• Designing and managing the website back-end including database and server integration.

• Generating WordPress themes and plugins.

• Troubleshooting content issues.

• Monitoring the performance of the live website.

Must Have Skills

• AWS Solutions Architect and/or DevOps certification, Professional preferred
• BS level technical degree or equivalent experience; Computer Science or Engineering background preferred
• Hands-on technical expertise on Amazon Web Services (AWS) to include but not limited to EC2, VPC, IAM, Security groups, ELB/NLB/ALB, Internet gateway, S3, EBS and EFS.
• Experience in migration-deployment of applications to Cloud, re-engineering of application for cloud, setting up OS and app environments in virtualized cloud
• DevOps automation, CI/CD, infrastructure/services provisioning, application deployment and configuration
• DevOps toolsets to include Ansible, Jenkins and XLdeploy, XLrelease
• Deploy and configuration of Java/Wildfly, Springboot, JavaScript/Node.js and Ruby applications and middleware
• Scripting in Shell (bash) and Extensive Python
• Agile software development
• Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
• Linux (RHEL) administration/engineering

Experience:

• Deploying, configuring, and supporting large scale monolithic and microservices based SaaS applications
• Working as both an infrastructure and application migration specialist
• Identifying and documenting application requirements for network, F5, IAM, and security groups
• Implementing DevOps practices such as infrastructure as code, continuous integration, and automated deployment 
• Work with Technology leadership to understand business goals and requirements
• Experience with continuous integration tools
• Experience with configuration management platforms
• Writing and diagnosing issues with complex shell scripts
• Strong practical application development experience on Linux and Windows-based systems