JOB TITLE: Customer Support/Virtual Assistant
EXPERIENCE:2 – 4 yrs
LOCATION: Coimbatore
SHIFT:Night Shift
JOB DESCRIPTION:
· A Virtual Assistant is responsible for providing administrative support to clients remotely.
· Duties typically include managing schedules, handling emails, data entry, and conducting research.
· Strong communication, organizational, and multitasking skills are essential.
· Proficiency in office software and the ability to work independently are also important.
· Experience as a Virtual Assistant in financial services would be an added advantage.
SKILLS:
· Interpersonal Skill
· Strong English Communication
· Willing to work in Night Shift (US Time Zone)
· Proven Experience in Virtual Assistant in Financial Services
COMPANY DESCRIPTION:
Vimishaitech, is a leading provider of IT solutions, software development, consulting services and Soft skills Training and Development. We have a proven track record of helping businesses find and hire the best talent to meet their specific needs. We understand the challenges businesses face when trying to recruit top talent in today's competitive market. That's why we offer comprehensive recruitment solutions designed to take the hassle out of the process and help you find the perfect employees for your company. Our service specializes in Soft skills training and development, equipping individuals with essential interpersonal skills like communication, teamwork, and leadership to enhance their professional success.
Regards,
HR Team
Shubham Vishwakarma
Full Stack Developer - Averlon
About Vimishaitech
About
Company social profiles
Similar jobs
Job Description for Customer Support (Voice Process)
Job Profile: Voice Process – Customer Support
Location: Work from Home (WFH)
Job Mode: Contract (3 Months)
Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.
Notice Period: Immediate Joiners Preferred
Job Responsibilities:
- Handle inbound and outbound customer queries.
- Communicate effectively in both English and Hindi.
- Provide high-quality customer service, ensuring timely resolution of customer issues.
- Maintain a professional demeanour and document all customer interactions as required.
- Strive to ensure customer satisfaction and efficient complaint management.
- Adhere to company policies, 24/7 shift schedules, and quality standards.
Eligibility Criteria:
- Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
- Minimum 1 year of experience in customer support (voice process).
- Submission of experience letter, relieving letter, and last payslips is mandatory for verification
- Only candidates with relevant customer support experience will be considered.
- Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
- Proficiency in English and Hindi is mandatory.
Technical Arrangements Needed:
- Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
- Stable WiFi connection and USB headset required.
Javascript
CJob Overview:
We are seeking an experienced JavaScript Reverse Engineer with deep expertise in reverse engineering obfuscated JavaScript code and bypassing modern web security techniques. This role requires a strong background in both JavaScript and Python, as well as advanced knowledge of browser automation and fingerprinting bypass techniques.
Key Responsibilities:
- Reverse engineer and deobfuscate JavaScript code and APIs for web scraping.
- Bypass popular anti-bot solutions such as Akamai, Datadome, Incapsula, Cloudflare and PerimeterX.
- Work with fingerprinting bypass methods, including TLS and Canvas fingerprinting.
- Reverse engineer and bypass JS Virtual Machine Protection (VMP) techniques.
- Implement custom Captcha solving solutions, utilising frameworks such as YOLO v8 or EfficientNet.
- Employ advanced browser automation techniques to optimise performance while bypassing web fingerprinting methods.
- Work with network engineering principles and have an in-depth understanding of the TCP/IP stack.
- Utilise MITM (Man-in-the-Middle) techniques to inspect and analyse Android app network traffic for scraping purposes.
- Leverage Python for scripting, automation, and integration with reverse engineering tasks.
Required Skills and Qualifications:
- 5+ years of experience with JavaScript and Web Scraping.
- Proven expertise in reverse engineering obfuscated JavaScript code and APIs.
- Strong knowledge of bypassing anti-fingerprinting techniques, including TLS and Canvas fingerprinting.
- Prior experience in overcoming anti bot solutions like Akamai, Datadome, Incapsula, and PerimeterX.
- Adequate understanding of JavaScript Virtual Machine Protection (JS VMP).
- Experience with custom Captcha solving solutions such as YOLO v8 or EfficientNet.
- Expertise in browser automation for efficient bypass of fingerprinting.
- Solid foundation in network engineering, with deep knowledge of the TCP/IP stack.
- Experience in using MITM techniques to inspect network traffic, especially for Android apps.
- Proficiency with containerisation and orchestration tools like Docker and Kubernetes.
Preferred Qualifications
- Experience working with security research and web vulnerability assessments.
- Familiarity with web scraping ethical guidelines and best practices.
- Strong collaboration skills and ability to work in an agile team.
We are looking for a highly skilled and experienced Google Ads Expert to join our marketing team. As a Google Ads Expert, you will be responsible for developing and implementing effective Google Ads campaigns to drive targeted traffic, generate leads, and increase conversions. Your in-depth knowledge of Google Ads and experience in optimizing campaigns will contribute to the success of our digital marketing efforts.
Job Requirements:
• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
Job Responsibilities:
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Manage complete client and internal operations
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
Elastic SearchShould design and operate data pipe lines.
Build and manage analytics platform using Elastic search, Redshift, Mongo db.
Strong programming fundamentals in Datastructures and algorithms.
- Develop test plans alongside product designers and product engineers.
- Drive improvements to test framework architecture and test coverage.
- Drive adoption of best practices in code health, testing, testability, and maintainability (clean code, test pyramid).
- Track test gaps, quality, and productivity metrics. Work with other engineering teams to improve gaps from this data.
- Recommend improvements into overall best practices, design, testability and quality, and productivity.
Requirements
- 8+ years' experience of working in the Quality Engineering field
- 3+ Years of experience with UI & API test automation tools, (Selenium and etc.)
- 4+ years of experience in leading a team
- Proficient in TypeScript, Go, or a related programming language
- Experience with Continuous Integration systems (e.g., GitLab)
- Experience with AWS, Docker, and Kubernetes
About You
- A+ character. We are team-first here at the company.
- A hard-working mentality. It’s early and there is still a lot to build.
- An excellent communicator.
- A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
- Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.
Perks & Benefits
- Competitive salary and benefits
- Group Medical insurance
- Life and long-term disability insurance
- Collaborative workspace
- The opportunity to join the fastest growing start-up alongside a team of motivated and driven individuals
Java
PostgreSQL
Spring Boot
HTML/CSSJavascriptOur client was founded in 1999 by Mr. D.N. Prahlad (an early employee of Infosys), to create software products. Headquartered in Bangalore, we also have offices in the USA and France.
What We're Looking For
• An unwavering attention to detail and care towards your work. We double-check PRs they submit for review. Each variable name is thought through in detail; attention is paid to how decisions made today will affect the future.
• An absolute commitment towards doing the best work of your life, while helping others to do the same. We deliver with utmost focus on the job at hand. The team works towards crafting the best products for our users, and customers. Working as a team, we take on problems out of the original scope of their work if this results in a better end product.
• You should be comfortable working in an agile environment. You are also expected to
participate in code reviews—both receiving and offering them as needed. You are needed to communicate flexibly with your team—pitching in on designs, features, and ideas for the product, wherever needed.
What is Needed for the Role
• Strong command of Java & the JVM ecosystem
• Strong command of relational databases such as PostgreSQL, Microsoft SQL Server, Oracle, etc. (both with & without ORMs)
• Strong command of HTTP
• Strong command of HTML, CSS, and JavaScript
• Extensive experience with at least one JVM based web framework (SpringBoot, Micronaut, Play, Dropwizard, etc.)
• Experience with concurrency & parallelism on the JVM
• Experience with Docker, and cloud-native concepts
• Experience with Gradle
• A good grip on Git
What You Will Work On
The specific project you work on is decided based on the list of available projects at the time. While what you work on will change over time, we assure you that you’ll work with people who care deeply about their work and deliver with great attention to detail.
Your Growth
Our growth is driven by ordinary people who have extraordinary dreams and are bold enough to pursue them. Our leadership team, including our Managing Director, is comprised primarily of people who joined us as freshers. Through our process of continuous feedback, and regular 1-1 conversation, we believe in upskilling our team, and enabling each of them to grow along paths they find satisfying.
Your Level of Experience
We do not evaluate people based on the number of years of experience they have.
Instead, we look for skills that have been gained, regardless of how long they’ve, it has taken a person to gain those skills.
However, as a point of reference, historically, we have successfully recruited candidates for this role with 1-5 years of prior experience.
Evaluation Process
The evaluation process starts with a short phone conversation.
After that, the candidate will be required to take both a technical and writing test, which will be shared with them after the phone screen.
This will be followed by 1-3 interviews, over Google Meet. We will require candidates to be alone, in a quiet place (with no background noise). They must also have a fast & reliable internet connection. They will be required to take the call on a laptop with a camera, and have their technical test code ready for perusal. We recommend using Google Chrome to join the call, and strongly urge candidates to use headphones/earphones.
Please note that the evaluation process may take up to 6 hours
Ruby on Rails (ROR)
Ruby
AngularJS (1.x)Essential Duties & Responsibilities
● Design, build and maintain efficient, reusable, and reliable Ruby code
● Contribute to building an agile environment
● Test your code
● Engaged in all aspects of product development and will be working closely with product management, operations, client-engineering and customer success teams
● Working with an exceptional team to help scale a fast-paced business.
● Ability to work independently on challenging compound problems as well as collaborating with other team members to solve major goals
● Present complex ideas and approaches in simple communicable terms across engineering and management levels
● Identify bottlenecks and bugs, and devise solutions to these problems
Required Qualifications
● Ruby on Rails (6+ years)
● PostgreSQL or MySQL
● JavaScript and AngularJS (or other client-side frameworks like Ember, Backbone, etc)
● Test-driven development with RSpec, Capybara, Jasmine
● Git, Continuous Integration, AWS, etc
● Bonus points for SaaS experience
Founded in 2016, MyGate is reimagining the outdated procedures at gated communities through use of technology. Its several innovative features augment security at the gate and enhance convenience within for over 600,000 homes in 10+ Indian cities.
Named one of India’s most innovative Company in 2018, MyGate was conceptualized, designed and executed by its three founders, who have tremendous experience in the Armed Forces, Technology and Operations. Founded by ISB/IIM/IIT alumni, MyGate has raised funding from institutional investors and is well capitalized for massive growth plans.
MyGate is at a stage where product market fit is established and have a strong leadership team in place and scale & distribution engine has kicked in. MyGate have had great people join and continue to look for more to join.
Here is what you should expect from MyGate:
1. The company to do well - this could mean multiple things but here are few that are likely to matter for you: MyGate as a brand to be popular and well known, our client base to grow month on month. Most importantly because we are in growth stage, we should not do stupid things and run out of money!
2. PPP - you would have a Platform for Personally and Professionally grow. This means opportunity to do challenging & stimulating work that puts you out of your comfort zone and forces you to learn every day. When you look back, you should feel your "stock price" growing in the market! Gold shines in fire. You will get the fire, are you the gold?
3. Recognition - Your growth in the company would be linked only to performance and not your past experience. If you do well, there should be recognition, growth in span of influence, reward and financial growth.
4. Good Manager - Each of you should have a good person to report to. Your manager should be facilitator of your success, someone you can look up to, someone that makes you feel excited to come to work and give your best every day!
5. Flat Culture - As we grow, we will no doubt have structure, hierarchy and processes in place. This should not mean slowing down of decision making and most certainly this does not mean hierarchy in communication. You should be able to reach out to anyone in the organization.
6. Client Focus - We will always be a client centric company. If we service the client right and continue to delight them, we will be in our path to build a great company.
7. Fair, Ethical and High on Integrity - These are foundations of the company. We will be always be ethical, high on integrity and fair to everyone whose life is being touched by MyGate.
What you’ll do
• Own product strategy, execution and go-to-market for one of MyGate’s mobile consumer products or product lines
• Understand motivations and behavior of one or more types of users and be obsessed with creating delightful product experiences for these users
• Drive user adoption, engagement and retention on products you own
• Work with key stakeholders across business and technology teams to evaluate and prioritize opportunities and develop product strategy
• Work closely with a cross-functional team of design, engineering, business development and operations counterparts to build and take your products to market
• Determine the metrics that determine business, product and operational success and track these metrics to improve and evolve your product
Skills and experience you should have
• 4 years of product management experience building and launching consumer products, with at least 2 years in mobile consumer products
• Deep user empathy layered with a strong understanding of business
• Be self-driven with a high degree of ownership and urgency
• Be customer focused, analytical and data-driven in your decision making. Use user research, A/B testing and continuous experiments to guide your product thinking
• Track record of strong verbal and written communication and presentation skills, including an ability to effectively communicate with both business and technical teams.
• Can build effective partnerships with business owners across business lines
• Thrive in an ambiguous environment with changing needs
Other great things to have
• Past technical background, with 2+ years in an engineering role
• Experience building products for vernacular, regional or “next 100 million” consumers
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon