Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization
Content Writer (Religious/Spiritual/Wellness) A Very knowledgeable person in Religious/Spiritual/Wellness field with strong hold on language. Be able to articulate the thoughts, ideas to reach common people easily. Can devote the time few hours a week to write up decent articles, quotes, blogs, etc and deliver them quickly A positive mindset to discuss the ideas with our team/company for better understanding of the topic and its purpose. Self-Managed person who can come up with interesting/curious topics, discussions, ideas for write ups. Be able to coordinate, collaborate with other content writers. Well versed in English/Hindi/Telugu language (For Now). What will you Achieve: Company will provide a BIG platform to your ideas, thoughts, knowledge to well position you in the society. Your writings are published online to reach to millions of users with feedback for your own improvement. Self-Satisfaction/Be Proud for helping millions of users to enhance their knowledge, better insights in each topic, and better society. In future, company will work with you on various compensation packages. Note: Content to be fresh, creative and plagirism free. You can chose one or more areas (Spiritual, Religion, Wellness) and topics. Your writings will have to be approved by our team before they are published.
Designation: Talent Acquisition Specialist (US Recruitments) Notice Period : Immediate Joiners (Max 15 Days) Preferred. We are Civil Maps Civil Maps, provider of 3D mapping technology for fully autonomous vehicles, has raised a $6.6 million seed funding round from Ford Motor Company, Motus Ventures, Wicklow Capital, StartX Stanford and Yahoo cofounder Jerry Yang’s AME Cloud Ventures. Civil Maps’ mission is to make it possible for fully autonomous vehicles (SAE Levels 4-5) to drive anywhere smoothly and safely. Through artificial intelligence and vehicle-based local processing, Civil Maps converts sensor data into meaningful map information built specifically to direct fully autonomous vehicles. The company will use the seed investment to accelerate product development and deployment with a number of leading automotive companies and technology partners. Civil Maps’ artificial intelligence software aggregates raw 3D data from LiDAR (high-resolution laser imaging), camera and other sensors onboard autonomous vehicles and organizes the information into machine-readable maps. The information is vastly more actionable information than today’s mapping systems and requires a fraction of the data storage and transmission for existing technologies. Thanks to this light data footprint, Civil Maps’ spatial information is far less costly to transmit over cellular networks, enabling the company to more easily crowdsource, update and share road data in real time—a major improvement over the lengthy processes that require human annotation in current use. As a result, the company can quickly generate and maintain maps that give fully autonomous vehicles the comprehensive and precise knowledge to autonomous operate safely and smoothly on all roads. About the Opportunity This is an opportunity to work to with our recruitment and HR teams in San Francisco in the areas sourcing and building high performance teams. Come work on novel challenges, learn and grow while helping Civil Maps achieve on-demand perception of the world around us. Qualifications: · At least 5+ years of experience as a Technical Recruiter for US Recruitment is must. · Should have good experience working directly in the client place/ working with direct clients. · Excellent knowledge of Internet based recruiting tools, Job Posting sites and Head hunting. · Posting job descriptions on job portals and keep them updated all the time. · Ability to source resumes quickly and work on multiple positions simultaneously. · Thorough screening applications for identifying quality candidates. · Build resume database for recruitment. · Coordinate interviews and follow-ups with Operation Heads directly. · Sound knowledge on IT concepts and latest trends. · Need target oriented candidates with a history of achieving target · Ability to work independently and multi task in a fast paced environment. · Good Understanding of US Recruitment Tax terms (W2, Corp to Corp and 1099). · Ability to work in a multitasking environment handling multiple assignments at a time. · Very Good Understanding of H1B Transfers, Visa and Time zones etc., · Good knowledge of the industry and competition, developing reports providing quick information on skill set and compensation · Able to build relationships, strong networking capabilities. · Very Strong communication and interpersonal skills · Must be willing to work night shifts.