- Answering Sales / Enquiry calls
- Managing a team of customer service personnel
- Coordinating with the team for various enquiries.
- Answer phone calls or emails from customers to provide quick resolution of issues
- Provide more direct customer support
- Identify a solution to the customer's query or direct them to another department that can provide assistance.
- Managing escalations requires significant customer service skills and diplomacy to ensure that the customer is satisfied.
- Conduct periodic reviews and evaluations of team members.
- Prepare proper report for daily queries attained and queries resolved / escalated queries.
Subodh Popalwar
Software Engineer, Memorres
About Fairdeal Realtors Pvt Ltd
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Join PlanetSpark's Sales Team
Position: Business Development Associate
Location: Gurgaon, India
Work Mode: Work from Office (WFO)
Industry: Ed Tech
Functional Area: Inside Sales
Shift: Day Shift / Night Shift (optional)
About Us:
PlanetSpark is on the lookout for dynamic individuals to join our Sales team. We are an Ed Tech company dedicated to transforming education and empowering young minds.
Roles & Responsibilities:
As a Sales Representative at PlanetSpark, you will play a pivotal role in guiding our consumers to make informed choices about our courses. Your responsibilities include:
Understanding our offerings and assisting students in selecting the right courses.
Engaging with parents who have participated in demo classes for their children.
Ensuring effective follow-up with potential customers and successfully closing sales within defined timelines.
Maintaining meticulous records of interactions through various communication channels, such as email and calls.
Achieving monthly targets and meeting all input metric goals.
Hiring Criteria:
Training Period: 21428 (Stipend)
Salary Range (CTC): 6.6 LPA (4.02 LPA fixed + 2.4 LPA variable)
Skills Required: Excellent Communication
Experience: 0-3 Years (Freshers are welcome)
Minimum Education: Graduation
Graduation Year: 2018-2024 passouts
Important Criteria:
Willingness to work 5 days a week.
Ready to thrive in a startup environment with a high-intensity learning culture and rapid growth opportunities.
Job Location: Gurugram
Job description:
- Maintain the database of candidates along with all follow-ups related information.
- Posting vacancies on portals.
- Match the profile of the candidate on technical grounds Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
- Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
- Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
- Ensure the target is met in terms of required submittals daily as well as required number of placements.
- Marketing our Bench Consultants (H1 Transfer/OPT/CPT/F1/L1, GC, and US CITIZEN).
- Developing new contacts with tier 1 vendors / Clients. Someone who has been in the industry and can be bring existing clients to support us.
- Should be able to generate Leads by cold calling to acquire a new direct client.
- Understanding their requirement and clearly articulating the resume and formatting it as required.
- Communicating with the consultants daily and update about submissions and interviews.
Required Candidate profile:
- Any graduate can apply (BBA/BCOM will be preferable)
- Good Communications Mandate.
Experience:
- Freshers and Experienced (Min 6 months relevant experience)
Working Location:
- 3rd Floor Vicenza House, Friends Society, Opp. C H Jewellers, Alkapuri, Vadodara, Gujarat 390007
Working Hours:
- US Shift (Mon-Fri)
- Onsite
•SaaS platform, and from a marketing background preferable.
• Conducting market research to identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities through calling, networking and social media.
• Designing and implementing marketing plans for the company products.
• Answering to client queries about product specifications and uses.
• Develop relationships with existing customers and keeping touch with them.
• Work with other team members to ensure customer satisfaction.
• Find new business opportunities and customers.
• Contact potential customers to showcase company products or services.
• Use of social media like LinkedIn, after connecting to customers dropping emails like an introductory template or a pdf, scheduling demos and sending proposals and sales.
•Preferred: Females
About the company:Out Client is Entertainment Network (ENIL), owns 73 frequencies and is advertising partner for another 3, across 63 cities, making it India’s largest private FM radio broadcaster
Requriment:
|
· To ensure revenue generation for the company · Making sales calls Ø Preparing client proposals &presentations Ø Plan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordingly Ø Preparing sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan etc. Ø Maintain strong relationships with clients and agencies in the person’s portfolio · Market Information Ø Conducting competition tracking and monitoring on frequent basis Ø Understand in detail about client spends at a brand level and then develop Go to Market approach Ø To look at broader perspective, think through ideas and create solutions for clients via upselling & cross selling of various properties Ø Media Tracking to generate prospects · Follow up and ensure that monies are collected on time including sending appropriate reminders to clients and agencies for payment
TECHNICAL SKILLS & QUALIFICATION REQUIRED: · UG/PGDM
PERSONAL ATTRIBUTES: · Collaboration · Ability to work under pressure · Adaptability · Strong branding focus · Good Communication Skills · Understanding of local market & language is mandatory · Must be willing to travel locally for client meetings
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Job Description
> Reach out to warm leads on call and schedule product demo.
> Give product demo.
> Understand customer needs and requirements.
> Share product quotation and close the sale
> Maintain relationship with the customers.
> Get customer referrals from existing paid users.
> Provide after-sale support.
> Share weekly and monthly Sales Forecasts of probable conversion.
> Share product feedback to the product management team.
Requirement
> Excellent communication skills
> Prior sales experience is preferred.
> Good Logical and Analytical skills.
Perks.
> Smart and Collaborative team
> Best in the market Incentive Structure.
> Early-Stage start-up experience.
Qualification: Graduate/Post Graduate
Can join us immediately
Job Location: Noida
Number of working days: 6 Days
Leadership- Working within the digital space and knowing how data is used to drive real-time relationships with users/audiences.
- Knowing about how incremental growth is changing the face of the digital market and are open to challenging the current status around attribution models.
- Responsibilities:
- Achieving significant revenue growth in Digital Media space by using general business acumen to uncover business needs and identify how Company's solutions can help clients achieve their business goals.
- Coordinating internal resources for the preparation and delivery of objective based solutions for clients.
- Creating and delivering customized sales opportunities that address the client’s compelling events and help them meet their goals.
- Building relationships with key marketing, merchandising, and media decision makers within client organizations, while understanding the landscape and gaining account penetration
- Negotiating and closing contracts with client’s key decision makers
- Being an effective communicator, motivational leader and having a good understanding of the role.
- 15 years of professional digital sales and marketing business experience.
- MBA/BA/BS preferably in marketing or business with strong academic record.
- Diverse client management experience (client side, ad solutions, direct marketing, agency experience). Media preferred.
- Multi-disciplined marketer who is versed across channels; online, direct mail, catalogue, newspaper.
- Self-motivated – able to identify opportunities, sell new business, and close sales.
- Ability to assess client objectives and formulate communications strategy directly to those client objectives within display advertising.
- Comfortable with consultative sales, solution selling and target driven sales position.
- Strong business and strategic planning acumen, strong negotiation skills.
- Solid quantitative background with an understanding of analytic tools and techniques.
- Understanding of marketing program design, execution, and measurement.
- Effective communication across multiple levels of an organization and able to work well in a team/highly collaborative environment.
- Demonstrated sales and business development experience.
- Strong computer skills: Microsoft Office and sales management software (eg: Salesforce).
- Comfortable at incrementally growing client accounts and revenue, not afraid to ask for the business.
- Strategic partner – great relationship builder can engage a client with road map and vision and set and work towards and beyond key targets.
- Can build relationships across multiple disciplines in the client organization including marketing, merchandising, media decision making. Very comfortable at engaging with all levels of a business.
- Walks the halls – enjoys the people aspects of the role.
- Detail orientated –Enjoys the process of the sale and is detail focused.
- Planning accounts – helping internal and external stakeholders see the bigger picture and plan.
- Highly driven, motivated and ambitious self-starters. Proactivity not reactivity.
- Curious to learn, passionate, accountable and focused on own personal development.
- Job Title: - Sales Manager
- Location:- Ambali-Bopal Road, Ahmedabad
Objectives of this Role: -
- They are looking for Female candidates only.
- Represent our company, with a comprehensive understanding of our offerings.
- Research consumer needs and identify how our solutions meet them.
- Hire, train, motivate, and advise a team of sales representatives
- Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
- Continuously develop personal leadership, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives.
- Generate leads, and build and nurture client relationships
Daily and Monthly Responsibilities: -
- Create and execute a strategic sales plan that expands customer base and extends global reach
- Meet with potential clients and grow long-lasting relationships by understanding their needs
- Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships.
- Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled.
- Identify knowledge gaps within the team and develop a plan to fulfill them.
- Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly.
- Manage month-end and year-end close processes
Skills and Qualifications: -
- Bachelor’s degree in marketing or business administration.
- 4+ years in sales management within a corporate setting
- Proven track record of success the sales cycle from plan to close
- Excellent communication, interpersonal, and organizational skills
- Superb leadership ability
Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
Maintain the sales report of the team
Needs to own hiring, firing and deliverables of at least 10 education counselors
Motivating & mentoring team to achieve & exceed targets
Design & develop business models
Conducting weekly reviews for performance & training
Identifying the areas of improvements & KPI’s
Involved in a lot of calling on phone for negotiation and objection handling
Follow CutshortSubodh Popalwar
Software Engineer, Memorres