- Answering Sales / Enquiry calls
- Managing a team of customer service personnel
- Coordinating with the team for various enquiries.
- Answer phone calls or emails from customers to provide quick resolution of issues
- Provide more direct customer support
- Identify a solution to the customer's query or direct them to another department that can provide assistance.
- Managing escalations requires significant customer service skills and diplomacy to ensure that the customer is satisfied.
- Conduct periodic reviews and evaluations of team members.
- Prepare proper report for daily queries attained and queries resolved / escalated queries.
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Location: Work From Home
Experience: 3-10 years
Job Description:
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Transition existing React web apps to React Native.
- (Add any other relevant responsibilities here)
Skills
- Firm grasp of the JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+ syntax
- Knowledge of (functional or object-oriented) programming
- Ability to write well-documented, clean Javascript code
- Rock solid at working with third-party dependencies and debugging dependency conflicts
- Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
- Understanding of REST APIs, the document request model, and offline storage
- Experience with automated testing suites, like (Jest or Mocha)
● Tally of retail receivables
● Tally of marketplace receivables
● GST 3A/3Breconciliation
● TDS/TCS receivable reconciliation
● Managing the Accounts Payable team
● Tally of all vendor balances
● Raise for payment clearing
● 2A reconciliation
● Bill booking in company books
● TDS payable reconciliation
● Ensuring compliance concerning Taxations, Compliances & Exports
● TDS payable filing
● PF/ESIC/PT filings
● ITR filing
● ROC filing
● Export- RBI, FEMA, FLA, FIRMS filings
● Exports invoice records
● Exports/foreign services booking
● Form 16, 26 Q etc.
● GST filings
● Experience in Debt/Microfinance
● NBFC money raising
● Bank money raising
● Loan collection
● Loan distribution
● Overlook the work of the Payments Head
● To clear payments and coordinate with other teams
● To process salaries and compute payroll with the HR team
● To coordinate with the account payables team
● To coordinate with the account receivable team
● Inventory valuation and check
● Daily bank reconciliation
● Coordinating with StatutoryAuditor
● To do statutory audit compliances
● Experience in Financial Reporting and Analysis
● MIS & BS share with management
● MIS & BS share to investors
● Any data requirements
● Financial analysis with other teams
● Future projections and budgets
Skills and Qualifications:
● A Master’s degree in finance or a certificate of Chartered Accountant is a must.
● Proven work experience in a similar role
● In-depth knowledge of financial benchmarking, accounting, audit and tax
compliance and other regulatory matters
● Adept in fiscal management principles and processes, including resource
management and needs assessment
● Possesses critical knowledge of federal and multiple state tax laws as well as
basic accountingissues
● Must have experience in accounting for online marketplaces
● Must have experience in accounting for exports directly and through
marketplaces along with the bank and RBI compliances
- Market Research: Conduct thorough market research to identify potential clients, industry trends, and competitive landscape.
- Prospecting and Lead Generation: Identify and reach out to potential clients through various channels, including cold calling, emails, and networking events.
- Client Engagement: Build and maintain strong relationships with clients by understanding their needs and effectively communicating how our products/services can add value.
- Sales Support: Collaborate with senior business development executives to develop proposals, presentations, and other sales materials. Assist in preparing and delivering client presentations.
- Pipeline Management: Maintain a well-organized and updated sales pipeline, ensuring accurate tracking of leads, opportunities, and client interactions.
- Achieving Targets: Work towards and achieve assigned sales targets and objectives within specified timelines.
- Feedback and Improvement: Provide feedback from client interactions to internal teams, contributing to the continuous improvement of products/services.
Freshers can apply!
· Should have 5 to 6 years of work experience as a Python Developer
· Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
· Knowledge of object-relational mapping (ORM)
· Familiarity with front-end technologies (like JavaScript and HTML5)
· Should have completed B.E/B.Tech. /MCA in any field.
· Good problem-solving skills and Team spirit.
· Writing scalable code using Python programming language.
· Testing and debugging applications.
· Developing back-end components.
· Integrating user-facing elements using server-side logic.
· Assessing and prioritizing client feature requests.
· Integrating data storage solutions.
Required Skills:
- 4+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 4+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast-paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
- Support the Business Development Team for sending outreach emails.
- Setup & Automate response form Email to CRM.
- Set up Manage Drip Marketing Sequence.
- Implement automation using ChatBot.
- Connect Whatsapp with the website and implement Whatsapp API also.
- Connect SMS Tool using API through website & CRM.
- Manage Freshsales.
- Implement Linkedin Automation to generate Leads.
- Connect Every channel to set up an Integrated Marketing Campaign
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Ability to understand business requirements and translate them into technical requirements
- You will ensure that these components and the overall application are robust and easy to maintain.
- Have a good understanding of design and user experience principles.
- Open-minded, flexible, and willing to adapt to changing situations
- Ability to work independently as well as on a team and learn from colleagues
- High adaptability in a dynamic start-up environment
- Ensuring technologies are used efficiently, profitably, and securely. Evaluating and implementing new systems and infrastructure.
- Excellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issues.
Qualifications :
- B. Tech/B.E/MTech or a related technical discipline from reputed universities
Skills Required :
- Minimum 3+ years experience in Front-End Development using ReactJS Framework
- Experience in consuming Restful Web services
- Strong hands-on experience on HTML5, CSS3, JavaScript, Bootstrap & CSS preprocessors
- Should be adept at converting PSD to HTML
- Should have knowledge of UI/UX
- Excellent development skills on best practices for cross-browser compatibility and Responsive UI.
- Good with agile development practices such as continuous integration and deployment
- Knowledge of Version Control System
- Write and maintain technical documentation
- Knowledge of MVVM Architecture
- Cares deeply about writing Quality, Testable & Modular code
• Good in Design (Design Pattern), Drupal/Symfony / Laravel /YII Framework, Javascript, AJAX
• Experience on YII Framework.
• Converting customer specifications to web application using Open Source PHP, Mysql, Ajax, Java Script.
• Manage complete Life Cycle of Web Application
• Manage Project Schedule and Team to produce highest quality result on Time.
• Manage & Upload Sites on Live Server
What we expect from you is: • Write clean, well-designed code. • Produce detailed specifications. • Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality. • Contribute in all phases of the development lifecycle. • Follow industry best practices. • Develop and deploy new features to facilitate related procedures and tools if necessary.
Roles & Responsibilities:
- You will be coordinating our enterprise account-specific teams called squads, consisting of members from engineering, machine-learning, and conversation-design teams.
- There are five working groups in the organization, (i) Business (ii) Research (iii) Solutions (iv) Product, and (v) Operations, where you will be joining the Solutions, working group.
- You will be collaborating with the sales team to design an appropriate solution to the customer's problems and help them showcase the value of the product.
- You will be collaborating with the operations team to ensure we are not compromising on our quality standards.
- You will also be co-working with the product working group to help them improve the overall platform and to prioritize the high-impact initiatives in the roadmap.
Work you will be doing:
- You will be building bespoke voice bots for enterprise clients using internal tools.
- You're expected to help build the Solutions stack whose goal is to reduce the amount of effort put into building our voice bots.
- You will be involved in analyzing client calls where you're expected to use either data pipelines or SQL to get insights into caller behavior.
Technical (Mandatory) Requirements
- Professional experience of at least 1 year.
- Has experience with integrating or building HTTP APIs
- Has hands-on experience working with Python
- Good communicator
Optional Requirements:
- Has experience working in any of Django Rest Framework, Redis, Celery
Technical Stack
Skit uses a microservices architecture where we employ both HTTP and GRPC to communicate between our services
Company : BPO
Position: voice process
Location: Kalyan Nagar HRBR layout _ Bangalore
Hindi and English Mandtaory
Experience 6 months +
Freshers
Good at communication