
- Answering Sales / Enquiry calls
- Managing a team of customer service personnel
- Coordinating with the team for various enquiries.
- Answer phone calls or emails from customers to provide quick resolution of issues
- Provide more direct customer support
- Identify a solution to the customer's query or direct them to another department that can provide assistance.
- Managing escalations requires significant customer service skills and diplomacy to ensure that the customer is satisfied.
- Conduct periodic reviews and evaluations of team members.
- Prepare proper report for daily queries attained and queries resolved / escalated queries.

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Job Description
Cateina Technologies is looking for an API Specialist with the following skillset
Technical Skills
- IBM DataPower Gateway
- IBM API Connect
- Microservices
- OpenAPI Specification
- API Security
- API Lifecycle Management
- REST
- JSON
- XML
- XML Schema
- XPath
- XSLT
- XQuery
Required Competencies
- Development and implementation of complex Internet and Intranet applications on multiple platforms.
- Recommend architectural improvements, design solutions, and integration solutions.
- Design N/W architecture and extranet Integration.
- Experience in designing and developing API's.
- Experience in installation and configuration of Datapower, API Connect and Advance Developer Portal for standalone and cluster environment
- Implemented different services like MPGW, WAF, WebServiceProxy, Web XML firewall in Datapower.
- Experience in configuring the API Connect Cloud with Datapower.
- Configuration and Customization of Developer Portal.
- Backup and Restore of API Connect Configuration data, API's and Products.
- Integration with an external user registry.
- Designed LoopBack Application.
- Implement user-defined policies, built-in policies, security definition, gateway script, error handling for API's.
- Experience in integrating internal and external applications using various protocols and message formats – REST, SOAP, JSON, XML.
Skills
- Enthusiastic, Creative and flexible
- Organized, with an ability to prioritize time-sensitive assignments
- Capable of working both independently and in a team environment
- Professional with work ethic
- Strong communication skills both written and verbal
- Any Degree
Who can apply
Candidates who:
- have the relevant skills and interests
- willing to relocate to Mumbai
Office Location
Cateina Technologies
Vikhroli (West),
Mumbai, Maharashtra 400083
Location: Remote
Job Description :
- Strong hands-on knowledge on Azure DevOps.
- Mandatory Skills required :Azure Devops,docker,Kubernetes
- Skills required : Terraform,GIT,Jenkins,CI/CD,Pipelines,YAML,Scripting,Shell Scripting,Python, Gradle, Maven
- Require only developer experience profiles, and Admin roles are not required

Job Purpose :
Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.
Responsibilities :
- Subject Matter Expert (SME) in the development of Microsoft Cloud Solutions (Compute, Storage, Containers, Automation, DevOps, Web applications, Power Apps etc.)
- Collaborate and align with business leads to understand their business requirement and growth initiatives to propose the required solutions for Cloud and Hybrid Cloud
- Work with other technology vendors, ISVs to build solutions use cases in the Center of Excellence based on sales demand (opportunities, emerging trends)
- Manage the APJ COE environment and Click-to-Run Solutions
- Provide solution proposal and pre-sales technical support for sales opportunities by identifying the requirements and design Hybrid Cloud solutions
- Create Solutions Play and blueprint to effectively explain and articulate solution use cases to internal TD Sales, Pre-sales and partners community
- Support in-country (APJ countries) Presales Team for any technical related enquiries
- Support Country's Product / Channel Sales Team in prospecting new opportunities in Cloud & Hybrid Cloud
- Provide technical and sales trainings to TD sales, pre-sales and partners.
- Lead & Conduct solution presentations and demonstrations
- Deliver presentations at Tech Data, Partner or Vendor led solutions events.
- Achieve relevant product certifications
- Conduct customer workshops that help accelerate sales opportunities
Knowledge, Skills and Experience :
- Bachelor's degree in information technology/Computer Science or equivalent experience certifications preferred
- Minimum of 7 years relevant working experience, ideally in IT multinational environment
- Track record on the assigned line cards experience is an added advantage
- IT Distributor and/or SI experience would also be an added advantage
- Has good communication skills and problem solving skills
- Proven ability to work independently, effectively in an off-site environment and under high pressure
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!



Job Type: Full Time
Job Location: Gurgaon
Job Description:
We are looking for passionate Software Engineers to design, and develop software solutions. You will be responsible for developing and designing architecture, ensuring the responsiveness, and scaling of applications. You will be required to see a project from conception to final product, requiring good organizational skills and attention to detail. What you bring to the table is more than just your technical skills - your unique perspective, ideas and cultures will help us create better products and services.
Roles & Responsibilities:
- Work with development teams and product managers to ideate software solutions
- Design and Develop well-functioning software architecture and database design
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with responsive design
- Improving, adding new features, and maintaining existing software products
Required Skills:
- C#
- .Net
- Wpf
- MySQL/PostgreSQL
- Knowledge of Restful API
- Git
- Should have self-exploration capabilities and an analytical mindset to find solutions to complex problems.
- Good knowledge of basic data structures and algorithms
- Good Debugging skills

-Build pixel-perfect, buttery smooth UIs across both mobile platforms
-Familiarity with newer specifications of Ecma-script
-Thorough understanding of database, API's, GraphQL, caching layer, proxies, and other web services
-Experience with popular React workflows (such as Redux, Mobx, and Flux)
-Leverage native APIs for deep integrations with both platforms
-Diagnose and fix bugs and performance bottlenecks for performance that feels native
-Release applications to the Apple and Google Play stores
-Familiar with implementing crashlytics or any other bug tracking library
-Familiarity with modern front-end build pipelines and tools (like Jenkins, Github, etc)
-Experience with common front-end development tools such as Babel, Webpack, NPM, etc
-Familiarity with code versioning tools such as Git, SVN, and BitBucket
-Professional, precise communication skills
Requirements
- Minimum 2+ years' experience as a software developer.
- Highly experienced with backend programming languages - NodeJs or Java etc, Highly experienced with front-end programming languages - HTML, CSS JavaScript, etc Proficient experience using - advanced JavaScript libraries and frameworks.
- Familiarity with Git.
- Experience consuming API endpoints.
- Good to have - Kafka/queuing system
- Should be well-versed in using multiple Databases - SQL/NO SQL.
- Should have experience using in- memory Data Bases-Redis.
- Experience with Unit-Testing.
- Experience building web applications with responsive design.
- Experience with Node.js and/or other server-side JavaScript technologies and tools.
- Strong knowledge of design principles, user interfaces, web standards and usability.
- ES6 React JS/JSX, Redux, Web pack, Immutable.js .
Desired Skills and Experience
An entrepreneurial conference research and production company looking for an ambitious, creative and experienced Digital Marketing Manager to help grow both the conferences and the company.
The ideal candidate will be responsible for growing revenue through digital media through designing and executing marketing campaigns. After campaigns have been launched, you will extract and analyze data across multiple channels.
Responsibilities
- Maneuver digital marketing campaigns through all areas of the project life cycle
- Clearly understand and implement digital marketing campaigns which fit client needs
- Provide analytical reporting of campaigns to stakeholders
- Developing the event brand in the marketplace will also help to drive web traffic, grow the social media interaction and client acquisition
- Facilitate all internal and external communication about the event to increase attendee revenue and create new partnerships
- Understanding the market: main challenges and trends of the sector, industry value chain & key players
- Create and proofread web updates at all stages of the campaign life cycle
- Working with internal stakeholders, editors, internal designers and conference producers to ensure marketing campaigns have been implemented effectively
- Instigate promotional activity through email, print, data and mailing to enable multi-channel marketing
- Creating content and deliver communications that drives lead generation
- Producing all marketing material including email brochures, direct mail, event previews & guides, magazine ads, signage, video, banners and web imagery
- Manage the shows blogs, securing content from partners, editors and exhibitors to drive new customers to the site.
- Coordinate the implementation of marketing plan for exhibitor and visitor recruitment
- Fulfilling media deals, direct marketing, social media
- Database filtering and segmentation
- Planning, copywriting and proofreading
Qualifications
- Minimum 2-3 years minimum marketing experience from a B2B events or conference production organisation
- Graduated to BA degree level or equivalent in your chosen discipline, ideally Marketing, Social Sciences, Humanities, Languages or similar
- Experience with SEO and SEM Strong written, verbal and collaboration skills
- Fluent in written and spoken English
- Excellent copywriting and proofreading skills with proven examples
- Ability to work under pressure and meet demanding deadlines
- Ability to work independently and show a strong sense of initiative, taking ownership of key projects when required with a proactive attitude
- Ability to multitask, prioritise and be flexible is essential
- Works well as part of fast-paced team, prioritising effectively and managing workload
- Excellent IT skills - proficient in both Windows and Mac operating systems (i.e. PowerPoint, Keynote, Excel, Word, Outlook etc)
- Strong interpersonal and communication skills both verbal and written, able to successfully interact with all parts of the business and stakeholders at all levels
- Excellent organisational, analytical and administrative skills, meticulous attention to detail
- Flexible in approach and able to amend hours as required to suit business needs



