Technical Project Manager at Whitehat JR · Bengaluru (Bangalore), Mumbai, Delhi · 4 - 8 years · ₹20L - ₹30L / yr · Posted 14 Oct 2021

We are looking for a Technical Project Manager to oversee the successful execution of projects which involve deep integrations of various systems. This TPM should be able to identify the complete requirements of all involved stakeholders and identify the technical solution with a clear breakdown of tasks required for successful completion of the project.
Responsibilities:
- Create clear requirement documents for both new projects and changes on existing technical projects
- Identify business risks and points of failure in ongoing projects
- Plan and manage releases with all the system providers
- Troubleshoot any system failures on current projects
Requirements:
- Candidate must be from IIT.
- Candidate must have knowledge on Agile and Scrum.
- 4+ Years of total experience with atleast 2+ years in project management
- Understanding of data pipelines.
- Prior experience or knowledge on IT/Telephony Systems
- Excellent interpersonal and communication skills.
- Ability to multitask - excellent planning and time management skills
- Excellent leadership abilities.

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ROLE SUMMARY:
In this role, you will be responsible for supporting people, technical processes, and engineering execution to ensure projects are delivered as per scope, budget, and timelines.
This role includes developing detailed project plans and comprehensive technical documentation, managing project Engineers and their availability, measuring engineering performance, tracking progress, and communicating project status to clients and internal stakeholders. You will work directly with Solutions Architects, Tech Leads, and Engineering teams to evaluate technical trade-offs, drive system design feasibility, and unblock engineering bottlenecks.
You will be a reliable and crucial team member who can anticipate client needs and translate complex technical requirements into actionable project milestones.
As a Technical Project Manager, you will be the point of contact for all stakeholders from initiation to closure and will be responsible for leading the technical delivery team to achieve project objectives. You will work towards balancing technical constraints, technical debt, and Engineer availability on the project. You will report project status to client and internal stakeholders, escalate technical and operational issues as needed, and perform risk management to identify and mitigate architectural and delivery risks while maintaining strong advocacy within your spheres of influence.
QUALIFICATIONS:
Technical Project Manager with 7+ years experience: Including minimum 3 years of IT (Mobile/Web) project management experience and a prior background as a Software Engineer, Tech Lead, or Developer.
Strong expertise in Agile methodologies (Scrum/Kanban).
Must have handled end-to-end SDLC projects as a Technical Project Manager or Scrum Master.
WHAT WILL YOU NEED TO BE SUCCESSFUL IN THIS ROLE?
Handle a portfolio of technical projects and clients in parallel and across geographies.
Develop an execution plan for projects, release schedules, CI/CD milestones, and team allocation.
Partner with technical leads to review high-level system designs, break down complex requirements into epics and user stories, and challenge technical estimates effectively.
Maintain strong relationships with product delivery, engineering leads, sales teams, clients, and account managers.
Expertise in project estimation, planning, tracking, scope control, technical risk and issues management, as well as engineering status reporting.
GOOD TO HAVE:
Hands-on or architecture exposure to.NET/Java/AWS/Azure or microservices architectures.
PMP / PMI-ACP / CSM (Certified ScrumMaster) certification.
Jira/Confluence project management tools expertise, Git workflows, and strong working knowledge of Microsoft Office.
COMPETENCIES:
Strong commitment to professional client service and engineering excellence.
Excellent communication (written, verbal, and presentation), persuasive, and negotiating skills—with the ability to bridge technical and non-technical stakeholders.
Encourage, motivate, and mentor team members on agile practices and technical ownership.
Proactive can-do and technical problem-solving approach to the job.
Regards
Technical Project Manager.
Run delivery for 15–25 backend, frontend, and AI engineers building construction
tech and CAD drawing-automation software — with structural engineers on one
side of you and the codebase on the other.
FULL-TIME
MANAGER · 7+ YRS
Engineering — Delivery & Program Management
TEAM YOU’LL RUN
15–25 engineers · Backend · Frontend · AI
LOCATION
India
EXPERIENCE
6–7 yrs min · 4+ yrs managing engineers
WORK MODE
Hybrid
DOMAIN
ENGAGEMENT
AEC · CAD / BIM automation · Multi-tenant SaaS
About BuildTwin
BuildTwin is a multi-tenant SaaS platform that runs the day-to-day operations of construction
and infrastructure companies — their workforce, projects, commercials, and documents — on a
single system. Alongside it we build an AI drawing-automation platform that turns structured
element data into production-ready technical drawings and exports them to PDF and DXF.
Both products are built by a small, senior engineering group in India: backend engineers on an
AWS serverless platform, frontend engineers on Angular and React, and AI engineers working
on drawing generation and data extraction. Sitting next to them — not in another building, not
in another timezone — are the structural and detailing engineers who define what a correct
drawing actually is.
That adjacency is our biggest advantage and our hardest coordination problem. This role exists
to make it work.
Role overview
We are hiring one Technical Project Manager to own delivery across our engineering teams in
Bengaluru. You will run 15–25 engineers across backend, frontend, and AI workstreams, and
you will be the person who turns requirements originating with our structural and detailing
engineers into scoped, sequenced, shipped software.
This is a technical role. You will not be handed a groomed backlog and asked to move cards
across it. You will sit in the design discussion and have a view on how and when — you will
push back on an approach that will not scale, ask why a trade-off was made, and know the
difference between a two-day change and a two-sprint one. You are not expected to write
production code. You are expected to read it, understand the system, and never be the least
informed person in a technical conversation you are chairing.
The centre of gravity of this job is the floor, not the calendar. Most of your day is
spent with the people building and the people specifying — closing the gap between what a
domain expert means and what an engineer can implement deterministically. Status
reporting is a by-product of doing that well, not the job itself.
What you’ll own.
Delivery ownership
Own the end-to-end delivery plan for every active workstream — scope, sequence,
dependencies, capacity, and dates that actually hold.
Break large, ambiguous product intent into engineering-sized increments with explicit
acceptance criteria, agreed with the people who will build them.
Run the operating cadence: planning, standups, refinement, demos, and retrospectives that
change something the following week.
Maintain one honest view of status — on track, at risk, slipped, and why — visible to the
founders and to the team at the same time.
Manage cross-team dependencies between backend, frontend, AI, and drawing-automation
workstreams so no team idles waiting on another.
Surface risk early, quantify it, and arrive with options — never an escalation without a
proposal.
Protect the team from thrash: absorb changing priorities, re-plan properly, and say no or not
now when a plan cannot take more.
Drive releases to genuinely done — QA, UAT with domain experts, documentation, and post
release verification included.
Own and improve the delivery metrics that matter: cycle time, predictability of committed
scope, defect escape rate, and rework.
Run the release calendar across two products so neither becomes the permanent second
priority.
Technical partnership
Participate substantively in technical discussions on design, sequencing, and trade-offs —
and hold your own with senior engineers.
Understand the architecture well enough to reason about blast radius: what a schema
change touches, why a migration is risky, why an API contract must be agreed before two
teams start.
Challenge estimates that look wrong in either direction, and recognise when an estimate is
uncertain because the problem is still unclear.
Translate technical constraints into decisions leadership can act on, and business constraints
into direction engineers can act on.
Keep testing, observability, and debt-reduction work on the plan instead of losing to features
every single quarter.
Insist that decisions get written down — architecture choices, drawing rules, API contracts,
and the reasoning behind each.
Stay close to the artefacts: read the tickets, the design docs, the PR titles, and the incident
write-ups.
Chair technical discussions where the outcome is a decision with an owner and a date, not a
longer discussion.
Strong Technical Project Manager Profile with hands-on delivery ownership and technical depth
2
Mandatory (Experience 1): Must have 8+ years of experience, including 4+ years leading cross-functional software product delivery across multiple medium-sized companies
3
Mandatory (Experience 2): Must have proven experience delivering software projects from concept through production in a service-delivery environment within a mid-sized organisation.
4
Mandatory (Experience 3): Must have strong experience with Agile/Scrum, estimation techniques, release planning, and end-to-end project execution — including release readiness, production rollouts, rollback planning, hypercare, and customer acceptance.
5
Mandatory (Experience 4): Must have experience managing multiple workstreams, cross-team dependencies, and stakeholders in fast-paced environments, and building/managing project teams from initiation to delivery.
6
Mandatory (Experience 5): Must have experience with integrations (REST APIs, IdP, payment gateways, CRM, ERP, POS) and familiarity with CI/CD, cloud (AWS/Azure/GCP), and the deployment lifecycle
7
Mandatory (Experience 6): Must have experience working with global customers (US/EU) in a customer-facing delivery role, with international exposure.
8
Mandatory (Tech skill 1): Must have a high-level understanding of backend systems, REST APIs, and microservices architecture (Node.js exposure preferred), plus system design principles (scalability, reliability, fault tolerance, performance).
9
Mandatory (Tech skill 2): Must be able to participate in architecture discussions, review technical proposals, evaluate trade-offs, and constructively challenge engineering decisions.
10
Mandatory (AI): Must have experience using AI tools (e.g. Claude, GitHub Copilot) to improve delivery productivity.
11
Mandatory (Communication): Must have excellent written and verbal communication with engineering teams, business stakeholders, customers, and leadership.
12
Mandatory (Company): Must come from a mid-level service company.
13
Mandatory (Certification): Must have PMP and/or CSM certification.
14
Mandatory (Education): Must have a BE/MS in Computer Science or a related field
15
Preferred (Background): Development background earlier in career (QA / mobile / web developer who moved into TPM); ability to create SRS/RFP; business-analysis capability.
Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain
2
Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients
3
Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery
4
Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)
5
Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.
6
Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships
7
Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability
8
Mandatory (Company) - Candidates from B2B SaaS Product companies will be prioritised. Candidates from Big 4 firms — Deloitte, KPMG, PwC, and EY — will also be considered.
9
Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.
Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain
2
Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients
3
Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery
4
Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)
5
Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.
6
Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships
7
Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability
8
Mandatory (Company) -B2B SaaS Product companies
9
Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.
10
Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon
11
Mandatory (Education): Engineering graduate
Roles & Responsibilities
Key Responsibilities
- Lead end-to-end implementation and delivery of software/technology products for enterprise customers.
- Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live.
- Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables.
- Act as the primary project/implementation point of contact for enterprise customers.
- Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers.
- Manage project timelines, risks, dependencies, scope, and stakeholder expectations.
- Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership.
- Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders.
- Build and maintain strong, strategic, long-term relationships with enterprise customers.
- Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams.
- Proactively identify risks and challenges and drive them to resolution.
Ideal Candidate
1Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain2Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients3Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery4Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)5Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.6Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships7Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability8Mandatory (Company) -B2B SaaS Product companies9Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.10Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon11Mandatory (Education): Engineering graduate12Mandatory (Note): Candidates who had been working earlier with Sprinklr or currently working with Sprinklr will not be considered
Interview Process
Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain
2
Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients
3
Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery
4
Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)
5
Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.
6
Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships
7
Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability
8
Mandatory (Company) -B2B SaaS Product companies
9
Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.
10
Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon
11
Mandatory (Education): Engineering graduate
Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain
2
Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients
3
Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery
4
Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)
5
Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.
6
Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships
7
Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability
8
Mandatory (Company) -B2B SaaS Product companies
9
Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.
Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain
2
Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients
3
Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery
4
Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)
5
Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.
6
Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships
7
Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability
8
Mandatory (Company) -B2B SaaS Product companies
9
Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.
Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain
2
Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients
3
Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery
4
Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)
5
Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.
6
Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships
7
Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability
8
Mandatory (Company) -B2B SaaS Product companies
9
Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.
10
Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon
11
Mandatory (Education): Engineering graduate







