Technical Project Manager

Strong Technical Support Leader profile

Mandatory (Company) – Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)

Mandatory (Experience 1) – 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams

Mandatory (Experience 2) – Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams

Mandatory (Team Leadership) – Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management

Mandatory (Technical Depth) – Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows

(to effectively coordinate with architects and engineering heads)

Mandatory (Process & Metrics) – Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting

Mandatory (Ticketing Tools) – Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms

Mandatory (Core Skills) – Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and PowerPoint.

Position: Video Editor and Motion Designer 

Location: Bangalore, India (Onsite Full Time Role) 

Company Background

Sublime Life is India's Pioneer Clean Beauty curator. We mindfully curate sustainable, ethical, effective and cruelty-free products that are not only good for our consumers but the planet too. With a portfolio that includes 150+ clean beauty brands Dear, Klairs, Cosrx, Dr Sheth's, SNP Prep & many more. Our mission is simple - to make everyone feel confident and safe about their beauty choices. As a company, we are conscious of how we define Clean Beauty and ensure that it is built on pillars of Sustainability. Our products are created with zero compromises on quality and efficacy. They’re safe and good for skin, hair, body and mind. 

To explore more, visit our website: http://www.sublimelife.in">www.sublimelife.in 

As a Video Editor at Sublime Life, Bangalore you will. 

Closely work with the Creative Head to lead a specific brand's videos and build a strong brand message and conceptualize the development of various videos for campaigns and programs. 

Essential Tasks, Duties, & Responsibilities

• In charge of editing videos for all social media platforms where Sublime Life uses video content. 
• He/She should be well versed in making performance advertisements videos. 
• Should be updated with the latest / modern editing styles/techniques. 
• Should hold knowledge of linear and non-linear editing styles. 
• Thinking on new formats and templates for videos.
• He/She should have an eye for good typography style. 

Required Skillset for this position would be 

• 3- 4 years of experience in video editing. (Beauty industry experience is a plus)
• Should be well versed with Adobe creative suite.
• Must hold a degree in Design. (Alumni from Design Institute will have a bonus) 
• Strong conceptualization and visualization skills. 
• An excellent understanding of visual design disciplines (typography, composition, iconography, colour, layouts) 
• Comfortable working in a fast-paced, highly dynamic environment.

• Experience range should be 2 to 6 years with 2 years of strong Flutter Development Experience.
• This is going to be and Individual Contributor role hence candidate should be able to single-handedly perform tasks, manage role/project and seek direction by him/herself.
• Strong Coding and Development exposure in Flutter.
• Azure Exposure is mandatory.
• GitHub Link is mandatory.

• Experience range should be 7 to 9 years; currently leading a team for multiple projects.
• Minimum 2 years of strong Flutter Coding & Development experience.
• Minimum 2 years of Team-management experience.
• Alongside development exposure in Flutter, candidate should have good exposure in Testing and on Backend support.
• Azure Exposure is mandatory.
• GitHub Link is mandatory.