Team Lead - Web Solutions Specialist (Technical Support)

Required Skills:

• UX Project Architecture
• Angular
• Microservices
• HTML
• CSS
• JavaScript
• TypeScript
• React

Job Summary:

As a Technical Architect, you will be responsible for designing, developing, and overseeing the implementation of technical solutions that meet the business needs of the organization. You will work closely with engineering teams to ensure that the architecture is scalable, secure, cost- effective, and aligned with the industry’s best practices. This is an excellent opportunity for someone with deep technical expertise and a passion for shaping the architecture of complex systems.

Key Responsibilities:

• Solution Design & Architecture: Lead the design and implementation of high-performance, scalable, and secure software architectures. Select appropriate technologies, frameworks, and platforms that align with business requirements and goals.
• Collaboration with Stakeholders: Work closely with product managers, business analysts, and development teams to understand the technical and business requirements. Translate those requirements into efficient, effective technical solutions.
• Guiding Development Teams: Provide technical leadership to development teams, ensuring the solution is implemented according to architectural principles and best practices. Offer mentorship and guidance to junior developers and architects.
• Technical Leadership: Provide technical leadership to development teams, ensuring the solution is implemented according to architectural principles and best practices. Offer mentorship and guidance to junior developers and architects.
• System Integration: Define how the application will integrate with other systems, services, or third-party tools. Implement API design and integration strategies for data exchange between various components and external systems. Oversee data flow, and design middleware or message brokers where necessary for smooth interaction between subsystems.
• Technology Evaluation & Integration: Evaluate and select new technologies, tools, and frameworks that improve system efficiency, maintainability, and scalability. Oversee the integration of systems and third- party services.
• Performance Optimization: Design and implement systems for optimal performance, including high availability, disaster recovery, and load balancing. Conduct performance tuning, troubleshoot bottlenecks, and recommend optimization strategies.
• Security & Compliance: Ensure that systems meet security best practices, and compliance standards (e.g., GDPR, HIPAA). Implement robust security protocols, data protection strategies, and threat mitigation methods.
• Documentation & Knowledge Sharing: Maintain up-to-date architecture documentation and ensure knowledge is shared across the technical teams. Promote a culture of continuous improvement and documentation within the team.
• Code Reviews & Quality Assurance: Participate in code reviews to ensure that the development follows architectural guidelines and best practices. Advocate for clean, maintainable, and high-quality code.
• Cost Management: Design cost-effective solutions that optimize resource usage and minimize operational costs, particularly for cloud-based architectures.

Qualifications & Skills:

• Education:

o Bachelor's degree in Engineering, or a related field. PMP, or similar project management certification is a plus.

• Experience:

o 10+ years of experience in software development, with at least 3-4 years in technical architecture or senior technical role.

o Proven experience designing and implementing complex, distributed systems.

• Technical Expertise:

o Web Technologies: Expert knowledge in front-end and back-end technologies such as HTML5, CSS3, JavaScript, TypeScript, and frameworks like React, Angular, Vue.js, Node.js.

o Experience in using UX tools to derive the UX flow for web applications and continuous optimization. Having knowledge on the Analytics tools like GTM to determine behavior and derive sales efficiency.

o Microservices Architecture: Strong experience in microservices-based

architecture with knowledge of containerization (e.g., Docker), orchestration (e.g., Kubernetes), and event-driven architecture.

o Experience with databases (relational, NoSQL) and data management strategies.

• Soft Skills:

o Strong communication and interpersonal skills to work effectively with

stakeholders across the organization.

o Leadership and mentoring abilities to guide and inspire development teams.

o Problem-solving mindset with the ability to troubleshoot and resolve complex technical issues.

Roles and Responsibilities:

·      Fundraising including PE, QIP, IPO, Bonds, ECB, Term Loans & Structured Finance across the globe.

·      Commercial negotiation for financing terms, loan documentation, placements, acquisitions and investments.

·      Financial evaluation in respect of bidding for new projects.

·      Initial, quarterly and annual due diligence for structured and regular credit rating.

·      Effective monitoring, optimum utilization and investment of funds.

·      Review and implementation of periodic cash budget.

·      Periodic review of finance cost and its optimization.

·      Planning utilization of non-fund based facilities. 

·      Relationship management with the banking and investor community.

·      Project financing including refinancing/ restructuring of loans from FI and banks.

·      Valuation and financial modeling for M&A, Joint Venture, financial reporting, portfolio valuation

·      Performing asset or company valuation through various valuation such as Discounted cash flow (DCF), Comparable Company, Comparable transaction, NPV valuation methods or SOTP methods

·      Valuation of intangible assets and goodwill impairment analysis

·      Built comprehensive financial model after understanding RFPs

·      Performing IRR and NPV analysis, sensitivity analysis and scenario modeling for assessing financial viability of projects

·      M&A BD activities including Target search, Benchmarking, Secondary research and company profiling.

·      Preparation of reference materials such as Treasury MIS, presentations, board notes, etc for decision making by senior management, investor and board of directors.

·      Preparation / review of periodic compliances / reporting’s with the lenders / credit rating agencies such as FFR / QIS, Stock Statement, UFCE, NDS, undertakings / declarations, etc.

About Us

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand value for dozens of Fortune 500 and Global 2000 companies and hundreds of the world’s most recognized companies across technology, life sciences, financial services, manufacturing, and service sectors.

With purpose-built applications, proven methodologies, and best practices designed to drive effective sales onboarding and ongoing readiness, mindtickle enables company leaders and sellers to continually assess, diagnose and develop the knowledge, skills, and behaviors required to engage customers and drive growth effectively. We are funded by great investors, like – Softbank, Canaan partners, NEA, Accel Partners, and others.

Job Brief

We are looking for a rockstar researcher at the Center of Excellence for Machine Learning. You are responsible for thinking outside the box, crafting new algorithms, developing end-to-end artificial intelligence-based solutions, and rightly selecting the most appropriate architecture for the system(s), such that it suits the business needs, and achieves the desired results under given constraints.

Credibility:

• You must have a proven track record in research and development with adequate publication/patenting and/or academic credentials in data science.
• You have the ability to directly connect business problems to research problems along with the latest emerging technologies.

Strategic Responsibility:

• To perform the following: understanding problem statements, connecting the dots between high-level business statements and deep technology algorithms, crafting new systems and methods in the space of structured data mining, natural language processing, computer vision, speech technologies, robotics or Internet of things etc. 
• To be responsible for end-to-end production level coding with data science and machine learning algorithms, unit and integration testing, deployment, optimization and fine-tuning of models on cloud, desktop, mobile or edge etc.
• To learn in a continuous mode, upgrade and upskill along with publishing novel articles in journals and conference proceedings and/or filing patents, and be involved in evangelism activities and ecosystem development etc.
• To share knowledge, mentor colleagues, partners, and customers, take sessions on artificial intelligence topics both online or in-person, participate in workshops, conferences, seminars/webinars as a speaker, instructor, demonstrator or jury member etc.
• To design and develop high-volume, low-latency applications for mission-critical systems and deliver high availability and performance.
• To collaborate within the product streams and team to bring best practices and leverage world-class tech stack.
• To set up every essentials (tracking / alerting) to make sure the infrastructure / software built is working as expected.
• To search, collect and clean Data for analysis and setting up efficient storage and retrieval pipelines.

Personality:

• Requires excellent communication skills – written, verbal, and presentation.
• You should be a team player.
• You should be positive towards problem-solving and have a very structured thought process to solve problems.
• You should be agile enough to learn new technology if needed.

Qualifications:

• B Tech / BS / BE / M Tech / MS / ME in CS or equivalent from Tier I / II or Top Tier Engineering Colleges and Universities.
• 6+ years of strong software (application or infrastructure) development experience and software engineering skills (Python, R, C, C++ / Java / Scala / Golang).
• Deep expertise and practical knowledge of operating systems, MySQL and NoSQL databases(Redis/couchbase/mongodb/ES or any graphDB).
• Good understanding of Machine Learning Algorithms, Linear Algebra and Statistics.
• Working knowledge of Amazon Web Services(AWS).
• Experience with Docker and Kubernetes will be a plus.
• Experience with Natural Language Processing, Recommendation Systems, or Search Engines.

Our Culture

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks, great learning opportunities & growth.

Our culture reflects the globally diverse backgrounds of our employees along with our commitment to our customers, each other, and a passion for excellence.

To know more about us, feel free to go through these videos:

1. Sales Readiness Explained: https://www.youtube.com/watch?v=XyMJj9AlNww&;t=6s

2. What We Do: https://www.youtube.com/watch?v=jv3Q2XgnkBY

3. Ready to Close More Deals, Faster: https://www.youtube.com/watch?v=nB0exreVU-s

To view more videos, please access the below-mentioned link:

https://www.youtube.com/c/mindtickle/videos

Mindtickle is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

Relevant Experience: 2-5 years

The position is responsible to carry out product design, tests and other related activities as allocated. Working as a member within the current hardware engineering team, who collectively execute all the necessary activities to design, improve and optimize customer projects and production - especially the reliability and robustness aspects.

Requirements:

1. Graduate in Electronic Engineering or equivalent Minimum 3-5 years working experience in a similar industry Self-driven individual with hands-on skills.
2. Experience of Embedded Electronic Digital, Analog, Power electronic design.
3. Familiarity with ECAD tools for schematic capture, simulation, component selection, PCB design.
4. Experience of design for EMI/EMC.
5. Create manufacturing deliverables for prototypes and production.
6. Application of Design for Manufacturability (DFM) and Design for Testability (DFT) techniques.
7. Experience of debugging and fault finding in new and existing designs.
8. Experience of failure analysis and design review.
9. Experience with tools like Cadence or ORCad.
10. Creation of RFQ package for EMS provider and qualification of offers.
11. Experience of project/task planning.
12. Knowledge of project management tools.
13. Well versed with usage of test equipment like Multimeter, Oscilloscope and maintenance of laboratory equipment.
14. Familiarity with EMI, EMC, Environmental, Mechanical standards and type tests.

Company Profile:
Blitzpools is an Indian fantasy sports platform that allows users to
play fantasy cricket, football and kabaddi.

Blitzpools is a Game of Skill where user creates a team of real
players for an upcoming match and compete with other users for big
prizes. User's team earns points based on user's player performances
in the real-life match.

Years of Experience: 6+yrs.

Responsibilities:

• End-to-End ownership of retention programs and processes across a variety of direct-to-customer channels – Outbound & Inbound, Manual / Assisted (tele-calling, visits) & Automated (including email, SMS, push notifications, merchandising and other new upcoming digital mediums)
• Conceptualizing, building, executing and analyzing retention programs, making continuous improvements based on performance, trends, and insights via tests and iterative optimization
• Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research
• Own the product strategy and roadmap for retention - Partner with the product team to translate business goals into short term and long-term product roadmaps- Comfortable in generating a strategic vision as well as glide path with product teams. Stay abreast of new innovations and the latest technology trends and explore ways of leveraging these

Desired Skills:

• Bachelor’s degree from a reputed institute. 6-8 years of overall experience with 5+ years of relevant work experience in lifecycle marketing in consumer products / services
• Demonstrate result orientation and high Bias for action. The candidate must have strong operational experience and be willing to get hands dirty.
• Proven track-record of managing and delivering marketing programs identifying customer actions and conversions for each stage and achieving those KPIs
• Highly customer-obsessed thinking with a deep understanding of customer needs and aspirations. Skilled at decoding the price-value equation from a customer’s perspective and an ability to speak the customer’s language
• Demonstrated experience using data and KPI metrics to monitor and measure performance, measure effectiveness and plan ongoing improvements
• Strong verbal and written communication skills. Ability to think big and rethink how to better serve our customers
• High bias for taking end-to-end ownership of responsibilities, flexibility and exceptional communication skills earning trust of others

• Supporting the CEO in business planning, budgeting decision and relationship management
• Tracking progress of any new initiatives and present business
• Supporting CEO in communications by preparing presentations and financial statements
• Researching on the current trends/ business models
• Helping prepare for meetings and accurately recording minutes from the same
• Preparing and analyzing required data and reports
• Coordinating with all department heads for the tasks given by CEO
• Being in charge of all the periodic communications from the CEO's office
• Ensuring for the timely relevant escalations
• Managing bandwidth and assisting the CEO in prioritization

Desired Candidate Profile

• Excellent verbal and written communication skills
• Proficiency in Word, Excel, PowerPoint
• Attention to detail
• Ability to deal with people at various levels in the organisation