Delivery Manager at QualityKiosk Technologies Pvt. Ltd. · Navi Mumbai · 15 - 22 years · ₹15L - ₹30L / yr · Profitable · Posted 17 Jan 2024
About The Company:
Quality Kiosk Technologies is a pioneer in Performance Engineering. We are Digital Quality Engineering partners for some of the largest Banking, Financial Services, Telecom, and Automobile companies. Founded in the year 2000 by IIT-Kanpur graduates, we offer Enterprise Digital Quality Assurance solutions for Banking, Financial Services, Insurance, Retail, e-Commerce, Government, Automotive, and Telecom industries.
Intelligent Business Automation, DevOps, and Customer Experience are some of the key areas where we work with our partners to deliver Digital Quality Assurance. We at Quality Kiosk counts more than 50 of the Fortune 100 companies of India and 18 of the global Fortune 500 companies as our clients. With 150+ customers from various verticals, our clients include Reliance Industries, Reliance Jio, Toyota, HDFC Bank, ICICI Bank, SBI, Kotak Bank, DBS, Citibank, Prudential, BTPN Bank, Manulife, AIA, UAE Government – Ministry of Finance, Tata Group, Government of India (GSTN, NPCI), Vodafone and others.
Quality Kiosk’s 2000+ Quality Assurance consultants are spread across 20+ countries including India, Dubai, Malaysia, Indonesia, Philippines, and Singapore. Amongst some of the recognitions we have received, Quality Kiosk has also been mentioned in Gartner’s ‘Build Continuous Quality into Your DevOps Toolchains’ Report 2018 and a feature of our QA automation platform in their Market Guide for Application Testing Services, Quality Kiosk has also been called ‘Asia’s Most Trusted Organization by International Brand Consultants, and ‘Happy Place to Work’ by World HRD Congress
Position Statement:
The incumbent will be an experienced leader with a proven capability in leading multiple teams and contributing to overall organizational goal attainment. The incumbent should possess extremely strong communication and influencing skills and be familiar with Industry’s best practices in terms of Technology, Process and Governance. Collaboration with internal stakeholders along with the right attitude and flexibility to adopt is key as also the ability to work in partnership. This role will drive portfolio performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve the delivery excellence, account size and profitability.
Key Responsibilities:
- Kickstarting new programs/projects for existing and new clients. www.qualitykiosk.com
- Managing Accounts – Coordinating with Test Manager and test Lead. Managing client escalation, People issues, requirement etc. Understanding existing clients, upcoming IT projects & IT budget etc
- Working closely with the existing team – QK Account sales team for new logos and new solutions offerings.
- Contributing to Marketing & white papers.
- Working with Finance on billing and invoicing issues.
- Resource planning, coordinating with RMG, TA etc.
- Monitoring Revenue Leakage and GM improvement.
- Project Governance & Risk - Effort, Time and Cost.
- Project scope/timeline deviation / Tracking CR with Client stakeholders.
- Skip-level meetings with TL, STE & TE.
- New project Estimation and working on proposals. Contributes to strategic and policy development and implementation of the same in the organization.
- Allocates accountability amongst the team, manages career development of others, liaises with other managers, advises the business on technology related issues & engages in short/medium / long-term plan. Applies advanced knowledge and experience to the development of new methods, programs and procedures. Offers expertise cutting across units and makes tactical decisions impacting business development and client relationship management.
- Advises Senior Management on specialized testing issues, conducts, supports, and reports research in one's own areas of expertise.
- Supports new business proposition to bid management/account management team.
- Promotes Existing Ips and creates new Ips for our clients.
- Grows the account from the current bucket size.
- Improves Customer Satisfaction for their respective accounts.
Required Experience:
- 15+ years of experience in the IT Industry preferably working in the service-based IT industry.
- 10 years of proven capabilities in strategic project management and leading mid to large service-oriented large teams driving the profitability, customer success and people success agenda. www.qualitykiosk.com
- Proven experience in leading Agile, DevOps, technology, and digitization automation-driven projects.
- Possesses strong BFSI domain knowledge (Preferred Indian clients)
- Strong delivery and technology excellence.
- Strong understanding of business value to be delivered to clients with appropriate cost/ quality.
- Should have worked closely with Pre-sales for new logos and new solutions and ensured financing, efficiency etc.
- Accountable for Revenue targets and maintaining good Gross Margin.
- Delivering ROI & BVR on Automation for the client.
- Should possess and have a good understanding of Test automation solutions and implementation.
Professional Qualification:
- B.Sc./ B. Tech / B.E. / MCA / MBA
- Possess 1-2 globally accepted certifications.
- Should have scored a minimum of 60% of marks throughout all academic levels
Shubham Vishwakarma
Full Stack Developer - Averlon
About QualityKiosk Technologies Pvt. Ltd.
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Interview process
1st round Virtual
2nd round Face to Face
Skills:
Required Skills & Qualifications
- M.B.A or equivalent in sales and marketing with a B.E / B.Tech in Computer Science, Information Systems, Electrical, Electronics or a related field.
- 5+ years of experience in a IT Project management
- Ability to understand and explain technical concepts to technical and non-technical stakeholders.
- Basic knowledge of databases, APIs, and enterprise systems integration.
- Strong communication and presentation skills.
- An analytical mindset with attention to detail and problem-solving skills.
- Familiarity with capital markets concepts such as trade lifecycle, securities
- settlement, depositories, custodians, and regulations will be an advantage.
PythonJob Summary:
We are seeking a highly skilled Capability Lead in Software Testing to join our dynamic team. The ideal candidate will be responsible for leading testing initiatives, ensuring quality assurance processes are effectively implemented, and driving continuous improvement in testing methodologies. This role requires a strong foundation in Python, as well as a deep understanding of software testing principles and practices.
Responsibilities:
- Lead and manage software testing projects, ensuring adherence to quality standards and timelines.
- Develop and implement comprehensive testing strategies, including automated and manual testing processes.
- Collaborate with cross-functional teams to define testing requirements and ensure alignment with project goals.
- Utilize Python to create and maintain automated test scripts, enhancing testing efficiency and coverage.
- Analyze test results, identify defects, and work with development teams to resolve issues promptly.
- Provide mentorship and guidance to junior testing team members, fostering a culture of quality and continuous learning.
- Stay updated with industry trends and best practices in software testing and quality assurance.
- Prepare detailed test documentation, including test plans, test cases, and test reports.
- Participate in project planning and status meetings, providing insights on testing progress and challenges.
Mandatory Skills:
- Proficiency in Python programming for test automation.
- Strong understanding of software testing methodologies, including functional, regression, and performance testing.
- Experience with test management tools and defect tracking systems.
- Excellent analytical and problem-solving skills.
- Strong communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical stakeholders.
Preferred Skills:
- Familiarity with Agile and DevOps methodologies.
- Experience with continuous integration and continuous deployment (CI/CD) practices.
- Knowledge of other programming languages and testing frameworks.
- Experience in performance testing tools and techniques.
- Understanding of cloud-based testing environments.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Relevant certifications in software testing (e.g., ISTQB, CSTE) are a plus.
- Demonstrated ability to lead testing initiatives and drive quality improvements.
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Full Stack Developer - Averlon