Headquartered in Mumbai, our client employs over 300 professionals and operates out of 6 locations in West & South India. They are one of the leading players and trusted name in the chosen markets for over 18 years with diverse promoter experience in Banking and FMCG with 40+ years of cumulative Banking / Risk management experience and assuring legality with the process in place.
What you will do:
- Team Building
- Monitoring/ Managing team productivity and efficiency
- Networking with relevant stakeholders
- Franchise Building
- Handling P&L
Desired Candidate Profile
What you must have:- 6+ years of experience in managing rural markets
- Rigour for numbers
- Proven record of managing large teams
- Ability to handle and deliver in challenging environments
Subodh Popalwar
Software Engineer, Memorres
About Top Rung Debt Management Co.
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Java
Go Programming (Golang)Who are we?
Founded with the mission to radically accelerate enterprises business transformation, JIFFY.ai’s intelligent platform empowers business users to adapt to change and innovate faster. We strive to create applications with delightful user experiences backed up by automated middle and back office capabilities. The platform employs the cognitive capabilities of no-code-based software development, Intelligent Document Processing, Natural Language Processing, RPA, Machine Learning, intuitive user interfaces and AI along with an overarching human-in-the-loop approach to power the next generation of enterprise applications. Explore further on www.jiffy.ai.
Success in the Role:
This role is an opportunity for an Engineering Leader looking for their next growth opportunity. As a leader, you will help us build and scale our team as our product grows and reaches new customers. This role requires technical and interpersonal skills to work with multiple teams, passion for solving problems, a focused approach towards growing people, expertise in product quality, automation and for delivering results.
As an Engineering Director, you will:
Lead the teams that enables our customers to build the middleware and backend of their products using our no code platform. We are a SaaS platform that allows our customers from different domains to build web scale applications online.
In this position, you are responsible for people management and product deliveries. It requires hands on Java and/or Golang development experience. Your responsibilities include
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- Plan and manage scrums and deliveries.
- Knowledge of cloud deployments, security and scalability concerns.
- Contribute to the design and develop of Java and GoLang based micro services.
- Expertise in scalable systems, including APIs, middleware and database systems.
- Create efficient development, build, packaging and deployment processes for Java and GoLang micro services.
- Review code and enforce best coding, security and test practices.
Work Experience and Skills required:
- Overall 15+ years of experience
- Experience in managing technical teams for 5 years.
- At least 10+ years of Java and/or Golang development experience in the relevant domain
- Worked on a product or SaaS platform
- Good communication and negotiation skills
What is leadership like for this role? What is the structure and culture of the team like?
This role will be reporting to the VP, Engineering. Our team’s focus is on challenging the status quo by innovating in a Jiffy. We believe in building a high performing organization and committing to make our customers successful.
We have cross functional teams organized around different platform components with clear responsibility and accountability. At the same time, engineers with horizontal technical skills like Java and GoLang development report to one leader to bring consistency and best practices across the entire platform.
What are the benefits and perks of working at JIFFY.ai?
- Hybrid Work : We have a hybrid working environment with at least 3 days in the office
- Programmes tailored for our people - People Development programmes, Appreciation programmes, Leadership & Mentorship programmes, Communication Programmes, Engagement programmes (JoyofJIFFYians)
- Workplace practices made for people well-being - Weekend Work Monitor, Low Call/No Call Wednesday, and Knowledge Sharing Sessions.
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Location: Goregaon, Mumbai
Job Description:
We are seeking a highly skilled and experienced Technical Support Head to join our team in Mumbai. The ideal candidate will have a minimum of 10 years of experience in the SI industry, specifically in technical support roles, and possess extensive product knowledge in server, storage, backup, networking, security, and virtualization domains. As the Technical Support Head, you will be responsible for leading and managing a team of technical support professionals, ensuring the highest level of customer satisfaction, and driving continuous improvement in support processes.
Responsibilities:
- Lead and manage a team of technical support professionals, including hiring, training, mentoring, and performance evaluations.
- Establish and maintain support policies, procedures, and service level agreements to ensure effective and efficient support delivery.
- Collaborate with cross-functional teams, including sales, product management, and engineering, to address customer issues and provide timely resolutions.
- Serve as an escalation point for complex technical issues, providing guidance and expertise to resolve customer challenges.
- Develop and implement metrics and key performance indicators (KPIs) to measure the team's performance and identify areas for improvement.
- Stay up-to-date with industry trends, emerging technologies, and product advancements to enhance the team's technical knowledge.
- Foster a customer-centric culture within the support team, ensuring high levels of customer satisfaction and retention.
- Analyze support data and trends to identify recurring issues and proactively address them through process improvements or product enhancements.
- Collaborate with vendors and third-party partners to resolve technical issues and ensure timely delivery of support services.
- Prepare and present regular reports to senior management on support team performance, customer satisfaction, and key metrics.
Qualifications:
- Minimum of 10 years of experience in the systems integration (SI) industry, with a focus on technical support.
- In-depth knowledge and experience with server, storage, backup, networking, security, and virtualization technologies.
- Proven experience in managing and leading technical support teams.
- Strong problem-solving and troubleshooting skills with the ability to analyze complex technical issues and provide innovative solutions.
- Excellent verbal and written communication skills, with the ability to effectively interact with customers, team members, and stakeholders at all levels.
- Strong customer service orientation and a passion for delivering exceptional support experiences.
- Demonstrated ability to drive process improvements and optimize support operations.
- Familiarity with industry-standard support tools and systems.
- Bachelor's degree in computer science, information technology, or a related field (preferred).
About Us:
Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Branch Manager to join our team and contribute to our mission of nurturing future leaders.
Job Description:
· The Manager is responsible for the sales for the month target, customer service, security and safety in accordance with the branch objectives.
· Develops new business, provides a superior level of customer service.
· The successful candidate will have a hands-on approach and will be committed to the expansion and success of the branch by implementing strategies that increase productivity and enable business achieve
· 85% Sales and 15% Operations
· Achieve the sales target in day & monthly basis
· Team handling
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Requirements:
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- Excellent verbal and written communication skills.
- Empathy and the ability to connect with students and parents.
- Understanding of the IIT, JEE, and NEET coaching industry is a plus.
- Strong organizational skills and attention to detail.
- A passion for education and a commitment to the success of our students.
- The ability to handle branch responsibilities effectively.
Our client is among the rare success stories of Indian tech companies that are publicly listed. They are a pioneer in the adtech space and have built up market leadership at the global level serving fast growing digital native companies with the ability to do better audience targeting and get more ROI on their ad spends.
As a Data Operations (CPS), you will be responsible for overall coordination so as to manage end to end ad campaign delivery. You will also be responsible for interaction with all publishers that the company works with and managing ongoing relationships with them.
What you will do:
- Being responsible for the CPS affiliate channel, disbursement of offers, quality of delivery, margin management, and channel expansion
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- Identifying new affiliates
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Desired Candidate Profile
What you need to have:- Graduation/ Post graduation in any discipline from a reputed institution
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- Basic finance understanding to manage the overall revenue and cost reconciliation
- A mindset of troubleshooting/ problem solving as required
- Maniacal attention to detail and very strict adherence to timelines
Role and Responsibilities
- Voice of the customer - Understanding the voice of the customer to ensure that the platform/platform capabilities are delivered according to the expectations.
- Customer Success - Work closely with the Customer Success Team to ensure that timely delivery and issue resolution for the customers.
- Internal Stakeholder Manager - Work with the Development, QA, and DevOps to define the delivery plan and allocate tasks.
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- Internal and External Communication - On-time and crisp communication with internal and external stakeholders.
- Documentation - Management and maintenance of the required documentation for the technical delivery.
- Reporting - Creating and sharing important data-driven reports to internal and external stakeholders.
- Team Management - Manage a team of product and business analysts.
Skills & Experience
1. Bachelors or Master degree in computer science.
2. Prior experience as a programmer is a must.
3. 3+ experience as a Technical Project Manager is required.
4. End to end understanding of cloud-based platform delivery.
5. Good understanding of the LAMP/MEAN/MERN stack.
6. Strong experience with the Agile Delivery Model is a must.
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NextGen AVP Role - Pune Location
Job Description
Experience:
Should have subject matter expertise in cloud platforms (AWS, Azure & GCP), and next generation technologies
Should possess experience in designing and delivering architectural solutions for mission critical applications using cloud native development and architecture and cloud migration methodologies and tools
Demonstrated as a trusted advisor for customers on various Next Gen technology solution options and presented strong value proposition to win the deals
Experience is building differentiated solution & service offerings in building Next Gen Application development
Extensive experience in Presales, Solutioning, Delivery, People Management, Global experience and should be in a P&L role
Have experience leading complex, global solution implementations programs
Technology Experience:
Cloud Native App development, Microservices based enterprise grade application development, Serverless Computing, Containerization technologies
AWS, Azure, GCP and aPaaS platforms like Cloud Foundry
DevSecOps – CI/CD tool chain, API Management platforms
Database technologies – Structured & Unstructured data storage platforms
Expectations:
Responsible to formulate business development strategies for NextGen Application Development Technology practice
Create differentiated solution & Services offerings and translate into revenue growth
Drive strategic account growth and be responsible for the delivery of consulting services to our customers
Actively search for opportunities to expand business within existing accounts and help win new clients
Building new technology capabilities, and building team competencies
Marketing of technology & domain solutions / service offerings to internal/external stakeholders
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Follow CutshortSubodh Popalwar
Software Engineer, Memorres