Sr. Engineering Manager

Position: Salesforce Developer

Experience: 4-7 years

Location: Bangalore, Pune, Mumbai

Key Responsibilities:

·Salesforce developer with 4+ years of experience in design and development of applications, hands on with Salesforce Configuration, Apex coding, integration, flows and LWC.

Must Have

· Experience with Apex Triggers and Classes, SOQL, Salesforce APIs.

· Experience working with LWC, Salesforce Workflow Rules and Approvals, flow.

· Experience with REST/SOAP APIs (XML, JSON).

· Experience in implementation of Sales Cloud.

· Experience with Agile Development processes, Continuous Integration, Deployments.

· Comprehensive experience debugging, troubleshooting issues on Salesforce.

· Excellent Communication and Interpersonal Skills.

Responsibilities

· Collaborate with business, TA/SA on Solutioning, work estimations.

· Design, develop, test, document, and deploy Salesforce solutions.

· Communicate with Project Team regarding status, technical issues.

Certifications (preferred)

· Salesforce admin, PDI.

· Sales Cloud Consultant.

Responsibilities: 

• Collaborate with internal stakeholders to set communications calendar, creative strategy, and content promotions
• Build customers segments and communication campaigns along customer journeys
• Set, track, and improve key metrics within SMS, email, in-app message and push notification channels
• Identify opportunities to increase retention and lifetime value; plan, direct, and execute marketing programs that achieve those goals
• Plan, implement and track A/B and multivariate tests for transactional, triggered, and marketing mailings Code, test, and implement marketing promotions and campaigns
• Lead efforts for cross-promotion and marketing of new Zolve products across applicable audiences
• Stay current with industry innovations, trends, and best practices across functional areas
• Ensure customer data policies and Zolve's privacy policy are enforced

Requirements: 

• 2-5 years of relevant work experience ideally in a fintech/payments/E-commerce/ tech environment with strong growth and analytics background
• 2+ years experience in maintenance & management of CRM platforms (customer.io //CleverTap experience is a bonus)
• MBA or equivalent post-graduation, with at least two years of experience in digital marketing in B2C company 
• Strong understanding of advertising tools like AdWords, Facebook Business Manager, Adobe AdCloud. 
• Experience with/understand fundamentals of brand building and marketing i.e. audience mapping, positioning, media planning/media mix etc. 
• Excellent written and verbal communication skills 
• Prior startup experience is a plus

The location is Bangalore

Role Overview

As a Senior Frontend Developer, you will be at the forefront of developing high-quality mobile applications using React Native. This role requires a comprehensive understanding of cross-platform development, UI/UX design principles, in-app purchases, and state management. You will work closely with our backend team, designers, and product managers to deliver seamless and responsive applications that meet global market standards.

Key Responsibilities

• Lead the development of mobile applications using React Native, ensuring cross-platform compatibility and responsiveness across devices.
• Collaborate with the design team to implement intuitive and user-friendly UI/UX designs.
• Integrate in-app purchases, Firebase services, dynamic links, and develop custom features to enhance user engagement.
• Manage application state effectively using state management libraries and best practices.
• Oversee the app deployment process, including release management, to the App Store and Google Play Store, ensuring compliance with their guidelines.
• Work with the team to identify and resolve performance issues and optimize application for speed and scalability.
• Work on animations and UX of applications for both IOS and Android.
• Stay updated with the latest trends and technologies in mobile development to continuously improve app functionality and user experience.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in frontend development, with significant experience in React Native and cross-platform mobile app development.
• Strong portfolio demonstrating expertise in UI/UX design and in-app purchases integration.
• Extensive experience with Firebase, including dynamic links and other backend services.
• Proven track record of managing app releases, including deployment to the App Store and Google Play Store.
• Excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment.
• Strong communication skills, with proficiency in English.
• Attach the link of mobile application worked on till date

Why Join Us?

• Opportunity to lead a cutting-edge project impacting users globally.
• Work in an environment that fosters innovation, collaboration, and professional growth.
• Competitive compensation, comprehensive benefits.

• Reviewing analytics reports and making recommendations for improving website performance
• Collecting data about website visitors’ interests and surfing patterns using web analytics software
• Providing customer service and support to clients via email or phone
• Learning about new technologies related to the field of digital marketing
• Monitoring social media platforms for brand mentions or negative comments about a company’s products or services
• Consulting with clients to determine their needs and goals in regard to digital marketing campaigns
• Creating and managing email newsletters and other electronic correspondence
• Developing relationships with potential clients to secure business opportunities

Position Description

Title: Senior Service Engineer – North Region, India.

Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia

This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.

In addition to annual initiatives, the key accountabilities of this position are:

1. MAIN JOB ACCOUNTABILITY

• Commissioning of Pumps and Controls in western region

• To work closely with Regional sales team and provide efficient after sales support

1. 2^ND MAIN JOB ACCOUNTABILITY

• Provide timely warranty service support to all customers in the region

• Co ordinate with factory Quality team and give feed back about field failures

1. 3^RD MAIN JOB ACCOUNTABILITY

• To achieve Service delivery targets given for the financial year.

• Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.

1. 4^TH MAIN ACCOUNTABILITY

• Participate in all the training programs conducted in factory and through online portal

• Train all regional rep engineers for all products and latest upgrades periodically

1. 5^TH MAIN ACCOUNTABILITY

• Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support

• Provide feedback on field failures to all OEM team members for corrective action.

• University Degree or Diploma in Mechanical/Electrical & Electronics Engineering

• 5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries

• Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications

• Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.

• Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)

• Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.

• Strong, team-oriented leadership skills with presence and a bias for action.

• Self-directed with ability to work autonomously and collaboratively and a focus on results.

• Ability to communicate in an open and authentic manner in all situations

We are looking for a driven, curious and sincere full-stack software engineer having 0-2 years of professional experience. They will be assigned to a 0 to 1 project which presents a great opportunity to learn and grow.

Roles & Resposibilities:

• You will be involved in full-stack development
• Working on relational as well as non-relational databases.
• Writing and maintaining high-quality code.
• Learning the code base and improving your coding skills.

Desired skills and qualities:

• Bachelor degree in computer engineering or related field.
• Atleast 6 months of full-time or internship experience in Javascript.
• Data structures and algorithms.
• Strong understanding of object-oriented programming.
• Ability to communicate ideas clearly(verbal/written).
• HTML and CSS.

• Proven experience in handling large infrastructure and distributed systems like Kafka, Yarn, Elastic Search, etc..
• Familiarity with Python-related technologies and frameworks like Django or Pyramid.
• Experience with Unix/Linux operating systems internals and administration (e.g. filesystems, inodes, system calls, etc) or networking (e.g. TCP/IP, routing, network topologies, and hardware, SDN, etc)
• Familiarity with at least one of the cloud computing infrastructures - GCP / Azure / AWS
• Familiarity with task queue frameworks like Celery or Pika is a plus.
• Source code management and Implementation of security best practices.
• Experienced in building monitoring/metrics & alerting tool (APM tool), a custom dashboard for each Application stack against the supported environment
• Good understanding & implementation experience using 12-factor App principles
• Awareness of Cloud Security concepts
• Awareness of Information Security concepts and Best Practices