Team Leader (Field Sales)

Company Description

Founded in 2005, DevCare Solutions is an all-in-one premier IT solutions provider headquartered in Westerville, Ohio with additional offices throughout the United States and India. We empower customers worldwide to excel in cutting-edge technology solutions and offer IT and non-IT staff augmentation services. Our commitment to excellence is reflected in our competence, innovation, integrity, and unique solutions and processes.

Role Description

This is a full-time on-site role for a Healthcare Recruiter at DevCare Solutions in Chennai. The Healthcare Recruiter will be responsible for daily tasks such as healthcare staffing, hiring, customer service, communication, and recruiting.

Mandatory skills :

• Healthcare staffing and recruiting skills
• Strong hiring and customer service abilities
• Excellent communication skills
• Experience in the healthcare industry
• Experience with applicant tracking systems (ATS)
• Knowledge of healthcare regulations and compliance
• Should have hand of experience in Hiring RN , LPN , LVN, SN , Allied Position too

Position: Senior Analyst QA (Automation Testing)

Experience: 4-6 years

Years Location: Bengaluru

We are a multi-award-winning creative engineering company offering design and technology solutions onmobile, web and cloud platforms. We are looking for an enthusiastic and self-driven Test Engineer to join ourteam.

Roles and Responsibilities:

• Responsible fortesting Web Application.

• Responsible for Automation testing: Design, develop and execute automation scripts using open-source tools like Appium, Selenium and QMetry.

• Responsible for writing clear, concise, and comprehensive test plans and test cases.

• Handle ClientInteractions

Desired Profile:

• Extensive experience in Automation Testing of web application

• Experience in Manual Testing

• Hands-on testing experience on Selenium, Appium, QMetry.

• Strong knowledge ofsoftware QA methodologies, tools, and processes • Experience with performance and/orsecurity testing is a plus.

• Excellent Communication Skills & Client Interactions.

Good to Have:

• Experience in manual testing

• KPI driven

• Should be a team player

• Independently evaluates issues and proposes solutions

• Raises issues/concerns on time

• Good if he/she has experience testing AI/ML model

Qualifications:

MCA, BE/B.Tech - All Regular - 65% Above 

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

About Us:

We’re a team of finance and technology enthusiasts who enjoy revolutionizing the investment industry through digital products & services. We’re building the next generation investment management platform for our financial professional customers so they can build better investment portfolios & help their clients retire in style.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!

Responsibilities:

• Design, develop, test, deploy and maintain highly performant api-driven web applications on our stack (Angular, React, SASS, Java SpringBoot, Mulesoft).
• Design and implement REST APIs to industry/company standards
• Work with our amazing product design team to develop and iterate on user interfaces that bring simplicity to complicated financial data.
• Interact with engineering members across the organization to ensure consistency in engineering practices and foster active exchange of ideas
• We have development centers in Atlanta, Houston, New York City and India and the ability to collaborate across a global organization is a key skill.
• Perform peer code reviews. Review performance, security and flexibility of the code.
• Participating in agile ceremonies (e.g. daily standup, release and sprint planning, demos, scrum of scrums).
• Work with Architect to define technical roadmaps
• Participate and help to evangelist and promote enterprise solutions with business and technology partners

The Experience You Bring:

• 2+ years experienced in front-end frameworks, such as Angular and React
• 3+ years experience in back-end technologies, such as Node.JS, ExpressJS, or Java Springboot
• 1+ years experience with Mulesoft or API development
• Experience with core AWS services
• Experience working in an Agile team and environment
• Familiarity with software engineering support systems and tools, such as Git, Jenkins, Bamboo, Gulp, Bower, Maven, Log4j
• Familiar with SSO solutions, such as SAML, OAuth, OpenID a plus
• Knowledge of the Financial Services industry a plus
• Good to have:
• Experience with DevOps tools like Docker, Kubernetes, Jenkins, etc.
• Experience in developing microservices-based architectures
• Knowledge of frontend technologies like HTML, CSS, and JavaScript
• Experience with Python technologies

• Communicating with hiring managers to identify future job openings and the technical requirements for those jobs.
• Writing job descriptions and posting to relevant media platforms.
• Screening applicants for competency with the job requirements.
• Arranging telephone, video, or in-person interviews.
• Performing background and reference checks.
• Presenting the resumes of the most suitable candidates to the hiring manager.
• Offering job positions and completing the relevant paperwork.
• Keeping track of all applicants as well as keeping applicants informed on the application process.
• Forecasting recruitment budgets.

If you are creative and enthusiastic about arts, technology, and business, you are at the right place to learn and grow the business and branding elements.

Analyst/Consultant is a position where you will have an opportunity to learn and grow at a fast pace and challenging environment. You must possess outstanding written and oral communication skills and should be very enthusiastic in the arts.

• Understand product specifications and user psychology
• Play an UX advocate role for entire organization
• Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
• Find creative ways to solve UX problems (e.g. usability, findability)
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
• Identify design problems and devise elegant solutions
• Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
• Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
• Meeting clients and running workshops to find best solutions for their products
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
• Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
• Find creative ways to solve UX problems (e.g. usability, findability)
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
• Identify design problems and devise elegant solutions
• Make strategic design and user-experience decisions related to core, and new, functions and features
• Work closely with the business team to develop user scenarios, storyboards, and high-level requirements
• Analyze user interface problems and create on-brand design solutions that meet measurable business goals and requirements
• Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
• Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
• Communicate design ideas and prototypes to developers
• Keeping abreast of competitor products and industry trends

Key Requirements

1. Knowledge of Photoshop, Illustrator, Adobe XD, Invision, Sketch, Power point etc.
2. A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
3. Ability to iterate designs and solutions efficiently and intelligently
4. A clear understanding of the importance of user-centered design and design thinking
5. Passionate about resolving user pain points through great design
6. Proficient in design software
7. Knowledge of HTML/CSS; JavaScript is a plus
8. Outstanding written and oral communication skills
9. Creative thinking and logical abilities
10. Self-motivated and ability to work with minimal supervision

• Create content marketing campaigns to drive leads and subscribers 
• Regularly produce various content types, including email, social media posts, and blogs
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Collaborate with other departments to create innovative content ideas
  Create quirky content for Insta, Facebook posts.

Skills-

• Bachelor’s degree in English, Journalism or related field
• Knowledge of digital marketing tactics, including SEO, email marketing, and social media marketing (Preferred)
• Excellent writing skills, as well as the ability to communicate and collaborate effectively
• The ability to consistently meet tight deadlines