Lead Product Analyst

🚀 Join Altruist Technologies Pvt. Ltd.

Role: Tele Sales – Customer Care Executive (Inbound + Cross-Selling)

📍 Location: Sector 127, Noida | 🕘 Shift: Day Shift

📌 Work Type: On-Site | 💼 Employment: Full-Time

👥 Openings: 600 | ⏳ Notice Period: Immediate

✨ About the Role

We’re hiring enthusiastic individuals to be part of the Axis BPO Process at Altruist Technologies. If you’re passionate about customer service and have a knack for communication and cross-selling, this is your chance to kick-start a rewarding career.

🔹 Key Responsibilities

• Handle inbound calls and resolve customer queries
• Promote and cross-sell relevant products/services
• Maintain accurate call records & reports
• Adhere to company processes and quality standards

🔹 Eligibility

• Education: Graduation (10+2+3)
• Age: 18–30 years
• Experience: 0–3 years (Freshers welcome!)
• Languages: Fluent in English & Hindi
• Skills: Excel, Communication, Calling

💡 Why Join Us?

✅ Growth-focused environment

✅ Skill development & career opportunities

✅ Energetic, modern workplace in Noida

Job Description:  

Responsibilities: 

• Define standards and quality metrics  
• Putting testing strategies and practices in place 
• Leading the team of test engineers, training them on functional and non-functional needs 
• Reporting of status, defining risks contingencies, plans and escalations 
• Ensure that several testing and validation processes are improved continuously. 
• Ensure several quality improvement tools like code coverage, memory leaks are part of the development cycle. 

Requirements and skills:  

• Experience with Linux environments  
• Experience with Cypress
• Strong programming skills in Python 
• Experience in using Selenium Webdriver for test automation 
• Able to follow the agile process for the whole life cycle of testing. 
• Expert-level knowledge of Jira bug tracking and planning tool 

We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.

We are creating high-quality remote talent workforces across Content Writers, Graphic Designers, Video Makers, Content Strategists, Audio Artists, and eventually aim to cover each and every creative professional involved in the marketing domain. Imagine us being able to build virtual marketing teams for any company globally, by providing them a product that solves for content operations and gives the customer the ability to strategize, create, distribute and manage all their content projects at one place. At the same time, they have the ability to be able to extend their team by being matched with high-quality creators from our talent marketplace for different projects that they have. It isn’t long before content becomes so fundamental to individuals and brands alike, that there is a need for buying and selling content on-demand. We want to be that force of change!

Responsibilities: -

• We are looking for solid senior back-end developers who are well-versed with NodeJs.
• The tech stack on the back end side - MySQL, Postgres, Redis, Node, TypeScript, Express, Knex.
• We are looking at folks who have a minimum of 6-7 years of experience in back-end development and have been strong experience.
• The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.

Responsibilities:

• Meeting with the design team to discuss application features and design ideas.
• Researching similar application designs and user interface modules.
• Creating a website and application design mockups with enhanced UI features.
• Presenting updated front-end designs for final sign-off.
• Writing the front-end code and building the user interface.
• Debugging code errors and troubleshooting software issues.
• Conducting live application tests and tweaks.
• Updating web applications in line with user trends.

Requirements:

• Bachelor's degree in computer science or equivalent practical experience.
• Understanding of OOPS concepts, Persistence, Threading.
• Good understanding of version control system (GIT).
• Knowledgeable in data structures and algorithms.
• Good understanding of web stack and how all the pieces fit together.

• 3+ years prior experience as a UI engineer.
• Familiarity with automated testing tools including Selenium, Jasmine, and Karma.
• In-depth knowledge of user interface models, application design, and website functionality.
• Proficient with front-end languages including HTML, JavaScript, and CSS.
• Familiarity with prototyping tools including InVision Studio, Balsamiq, and Sketch.
• Advanced problem-solving skills.

Good To Have:

• Competent in developing web apps using React.
• Prior experience of working in a product-based company.

• Prior experience of working in a startup.

Must Haves

• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.
• 4+ years’  work experience in  software development
• BS degree or higher in Computer Science, Engineering or related field
• Understanding of operating system fundamentals (Linux)
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Knowledge of professional software engineering best practices for the full software development life cycle
• Strong verbal and written communication skills
• Strong analytical skills, with excellent problem solving abilities
• Working experience with Kubernetes
• Experienced working with distributed databases at scale

Good to haves

• Experience in developing software using AWS native services & technologies.
• Experience taking a lead role in building and operating scalable distributed systems
• Experience in Agile/SCRUM enterprise-scale software development
• Familiar with building secure software using modern security principles
• Demonstrated ability to achieve goals in a highly innovative and fast-paced environment

Why us

We're hiring a set of highly skilled, enthusiastic, and passionate people who thrive in a high-growth environment. We believe the best way to grow is to give everyone the opportunity to pursue their interests. At Lucidity, you have complete freedom to work on projects that interest you. Plus, with benefits like flexible hours, company offsites, unlimited leaves, we ensure you enjoy the journey as much as we do. We are also offering healthy founding team ESOP's.