Role Summary
We Are looking for an analytically inclined, Insights Driven Product Analyst to make our organisation more data driven. In this role you will be responsible for creating dashboards to drive insights for product and business teams. Be it Day to Day decisions as well as long term impact assessment, Measuring the Efficacy of different products or certain teams, You'll be Empowering each of them. The growing nature of the team will require you to be in touch with all of the teams at upgrad. Are you the "Go-To" person everyone looks at for getting Data, Then this role is for you.
Roles & Responsibilities
- Lead and own the analysis of highly complex data sources, identifying trends and patterns in data and provide insights/recommendations based on analysis results
- Build, maintain, own and communicate detailed reports to assist Marketing, Growth/Learning Experience and Other Business/Executive Teams
- Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
- Analyze data and generate insights in the form of user analysis, user segmentation, performance reports, etc.
- Facilitate review sessions with management, business users and other team members
- Design and create visualizations to present actionable insights related to data sets and business questions at hand
- Develop intelligent models around channel performance, user profiling, and personalization
Skills Required
- Having 4-6 yrs hands-on experience with Product related analytics and reporting
- Experience with building dashboards in Tableau or other data visualization tools such as D3
- Strong data, statistics, and analytical skills with a good grasp of SQL.
- Programming experience in Python is must
- Comfortable managing large data sets
- Good Excel/data management skills

About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
Company video


Connect with the team
Similar jobs
We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.
Roles & Responsibilities:
● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.
● Execute changes, rescheduling and modification as per customer requirements.
● Coordinated effectively with airlines and customers over the phone.
● Provide exceptional service by addressing inquiries and resolving issues.
● Research and compare fares to secure the best possible pricing for corporate clients,
considering negotiated rates and preferred airlines.
● Provide exceptional customer service to corporate clients, addressing inquiries, resolving
issues, and offering proactive solutions.
● Effectively communicate with clients, airlines, and other travel partners.
Requirements:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.
● Demonstrate proficiency in managing both international and domestic ticketing operations.
● Strong understanding of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats.
● Willingness to work in rotational shifts, including nights and weekends.
The responsibilities would include, but not be limited to, the following:
Financial Reporting: You will be providing timely and accurate financial reporting to management together with strategic insights on the company s financial position.
Accounting Systems and Processes - Understanding requirements, identifying, evaluating and implementing the most suitable accounting system/ tools needed to support the accounting needs of the organization
Implementing best in class accounting practices and Internal Control procedures considering:
- Accounts Payables - Purchase to Procurement Cycle & Policies, SOPs and SLAs
- Accounts Receivables - Billing Processes and Systems to raise timely invoices and perform ageing analysis
- Revenue and Cash Reconciliations and suggesting and implementing SOPs and SLAs
Financial Closure - Ensure timely and accurate monthly closures. Consistent analyzing of financial data and presenting financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress, changes and keep senior leadership abreast of the financial status;
Audit - Ensure timely year end financial closures – Statutory, Tax and IFC. Handle end to end audit process and ensure timely completion of audits
Compliances and knowledge - Understand the applicability and ensure compliance with all the relevant statutes impacting the company. Keep abreast with all regulations impacting the companies accounting, compliance and reporting requirements as well as those impacting the company’s operations. Understanding of Income Tax, GST, imports and exports, FDI Regulation, Companies Act, and other tax regulations
Automation - Identify and implement processes to automate all routine repetitive tasks.
Assisting leadership in the annual budgeting and planning process; administering and reviewing all financial plans and comparing to actual results with a view to identifying, explaining and correcting variances as appropriate;
Leveraging strengths of the finance team members; providing clarity on the roles and responsibilities; developing and implementing training programmes to maximize and help them reach optimal individual and organizational goals;
We are looking for hardcore Sales professionals who are experienced in driving sales through Online and Tele-sales channels. It requires one to have excellent communication skills and negotiation and sales prowess.
Apart from the CTC, this position offers lucrative incentives based on the targets achieved.
Key Responsibilities:
1.) Responsible for inbound/outbound prospect calls and convert them into sales.
2.) Sell products by establishing and developing relationships with prospects.
3.) Ability to convert high revenue leads.
4.) Ability to retain customers to increase repeat business.
5.) Customer identification, call planning, account management and closing.
6.) Maintain all clients contact details in CRM system (Clients Contacts, Call Reports, Price Quotes, Email Correspondence.
7.) Develop and maintain business plans to achieve sales targets.
Desired Candidate Profile:
1.) Graduate in any stream. Engineering graduates preferred.
2.) Experience in online / telesales / telemarketing.
3.) Proficiency in spoken English is a must.
4.) Familiarity with e-commerce and its components
5.) Knowledge on software like Zoho CRM, Salesforce is an added advantage.
6.) Highly analytical, self-driven individuals preferred.
Core Competency:
Professional development experience, working the full stack on large scale B2B, SaaS products. • Expertise with learning new technologies and strong experience with our tech stack AngularJS, JavaScript, Node.js, Go, React.js and Postgres. • Bachelor’sin Computer Scienceorsolid knowledgeof CS fundamentals(OOP, designpatterns, algorithms, etc...) • Experience and adesire towork in a fast-paced environment. • We are a leading cloud-based open platform used by some of the most prestigious companies around • You will get to work with some of the most complex technologies on the market today • You will have an opportunity to work at all levels of the organization.
This role is for Work from the office.
Job Description
Roles & Responsibilities
- Work across the entire landscape that spans network, compute, storage, databases, applications, and business domain
- Use the Big Data and AI-driven features of vuSmartMaps to provide solutions that will enable customers to improve the end-user experience for their applications
- Create detailed designs, solutions and validate with internal engineering and customer teams, and establish a good network of relationships with customers and experts
- Understand the application architecture and transaction-level workflow to identify touchpoints and metrics to be monitored and analyzed
- Analytics and analysis of data and provide insights and recommendations
- Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
- Work with the product team in developing new features, identifying solution gaps, etc.
- Interest and aptitude in learning new technologies - Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps.
Skills & Experience
- At least 2+ years of experience in IT Infrastructure Management
- Experience in working with large-scale IT infra, including applications, databases, and networks.
- Experience in working with monitoring tools, automation tools
- Hands-on experience in Linux and scripting.
- Knowledge/Experience in the following technologies will be an added plus: ElasticSearch, Kafka, Docker Containers, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, and JMX.
goal is to improve the sales and profitability of businesses to drive sustainable growth.
Visit - stores.xoxoday.com so the interview call is more meaningful.
Responsibilities:
● PL ownership: Drive and ensure 100% achievement of the targeted sales numbers of the category.
● Ensure Profitability by negotiating the best category margins, securing marketing support from
brands, and focusing on delivering the budgeted top-line and bottom-line.
● Assortment planning: Ensure we have a competitive catalog compared to other players across
brands and sub-categories.
● Customer Experience: Anticipate and create solutions for customer pain points. Should be able to
resolve customer escalation and deliver on the expected NPS for the category.
● Category marketing: Create weekly, monthly, and quarterly calendars Have joint marketing plans
signed off with partner brands, execute the plan in coordination with the internal team
● Operational efficiency: Work with cross-functional teams like CS, Finance, Sales to ensure a
smooth functioning system and to be able to deliver on the required set of parameters measured
across each function
● Working with customers and merchandisers and finding new ways of expanding product
categories.
● Responsible for demand and supply planning both sides of the business and planning marketing
and sales strategies for the category growth.
● Joint Planning with Product / Sales and Marketplace team: Work closely with the marketplace
team to ensure sufficient visibility to our products and jointly participate in the marketing events
conducted on the platform.
Following skills are mandatory:
1. 3-7 years of experience in global category roles, preferably digital categories.
2. Hands-on in Sales, Operations, and Category Management.
3. Strong analytical aptitude in problem-solving, multi-tasker, critical thinker, and tactical
executioner with a proven track record of finding solutions to business problems.
4. Good communication skills / Good analytical skills along with sales/marketing knowledge.
5. MBA from reputed colleges would be preferred
6. Team management experience will be a plus, its cross-functional role.
7. A strategic thinker along with a growth mindset will be a right fit
What you can look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts,
yet maintain the quality of content, interact and share your ideas and have loads of learning while at work.
Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai,
Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday
management, skip tracing, field collection, legal services and work with the leading banks in India to provide debt collection services.
Headquartered in Mumbai, our client employs over 300 professionals and operates out of 6 locations in West & South India. They are one of the leading players and trusted name in the chosen markets for over 18 years with diverse promoter experience in Banking and FMCG with 40+ years of cumulative Banking / Risk management experience and assuring legality with the process in place.
AsCollection - Supervisor, you will be responsible for ensuring timely collection of the location receivables and assist with other regions when needed
- Ensuring that collection staff is trained and knowledgeable
- Organizing and assigning work to collectors and performs daily audits to ensure accounts are worked properly / efficiently
- Encouraging, motivating, and developing staff to the maximum of their ability; leads by example.
- Counseling staff and conducts disciplinary reviews as appropriate
- Assisting the collection manager.
- Performing special projects.
- Complying with and enforcing all company policies and procedures
- Tracing customers whose contact details are not available & Negotiating with the customer regarding the payments to be made whenever required
What you need to have:
- Candidates with DRA cerificate will be preferred
- Problem Solving Complexity, ADD (Average Days Delinquencies) calculations, strong knowledge of business processes to resolve customer issues
- Strong interpersonal skills are needed to supervise, negotiate payments, settle disputes between customers/businesses and motivate the team
Drive technical leadership and guidance to both your team members and your project peers
Deliver best engineered products from all engineering aspects like designing, architecting across multiple product lines
Drive customer experience, continually raising the bar on functionality, usability and simplicity
Champion engineering and operational excellence, establishing metrics and process for regular assessment and improvement
Drive best practices and is a pro with agile methodologies/practices – SCRUM, Test Driven Development (TDD) breaking down complex requirements into simpler stories
Establish a solid project framework and development processes
Communicate and collaborate effectively with global hardware and software engineering teams.
Operate strategically and tactically. Work on strategy and help set direction while staying on top of the day to day software development
Manage headcount, deliverables, schedules across on-going projects, ensure that timelines are met in accordance with the project roadmap
Direct and provide on-going leadership for a team of individual contributors, set objectives, review performances, define growth plan and nurture.
Who should apply?
Bachelor’s/Master’s degree in engineering (computer science, Information systems)
9+ years of strong experience managing software projects right from inception to launch,seeing the full lifecycle, building enterprise systems including at least 2 years of direct people management experience
Worked on large scale Java/JSP applications with good understanding of web stack
Good understanding of nuances of distributed systems
Good understanding of relational databases (preferred-Crystal, Jasper), Worked with Iaas like AWS/GCP/Azure etc.
Worked with Message Brokers and Application Containers
Analyse, design and architect, develop and maintain software solutions across multiple projects
Direct and provide on-going leadership for a team of individual contributors, set objectives, review performances, define growth plan and nurture.
Drive best practices, and is a pro with agile methodologies/practices-SCRUM, Test Driven Development (TDD) Manage headcount, deliverables, schedules across on-going projects, ensure that resources are appropriately allocated and timelines are met in accordance with
the project roadmaps.












