Cutshort logo
Endurance International Group
icon

Endurance International Group

https://www.endurance.com/
Founded
1997
Type
Services
Size
Stage
Profitable
About
Endurance International Group provides small business owners with web tools to establish and build their online presence, get found in online search, and connect with customers through social media, email marketing, and more. The company's commitment to fueling small businesses and ensuring their success online drives its 3,700+ employees every day. Endurance International Group operates in the web tools and services industry.
Read more
Company video
Endurance International Group's video section
Endurance International Group's video section
Connect with the team
icon
Sagar Nautiyal
icon
Bobby Rathod
icon
Priyam Agarwal
icon
Priyanka Jain
icon
Nadiya Shaikh
icon
Aditya Deshpande
icon
Amitabh Bhakri
icon
Mustafa Kesarya
icon
Karthik Venkatasamy
icon
Shwetank Johri
icon
Pratik Sawant
icon
Apurva More
icon
Nerella Suresh
Company social profiles
icon
icon

Jobs at Endurance International Group

at Endurance International Group
1 video
13 recruiters
DP
Posted by Apurva More
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Mumbai
4 - 10 yrs
₹9L - ₹12L / yr
Technical support
Web hosting
Hosting
Web
Domain controllers
+3 more

Endurance International Group is a technology company that powers the online presence of small and medium businesses (SMBs). Through our proprietary cloud platform, we provide solutions like web and email hosting, cloud, eCommerce and eMarketing solutions, mobile business tools, etc. We cater to approx. 4.2 million individuals and businesses across the globe to help establish and expand their online footprint. 


What you’ll do 

  • Create an inspiring team environment with an open  communication culture 
  • Monitor and track performance of direct reports 
  • Discover training needs and provide coaching and feedback to  direct reports 
  • Listen to team members’ feedback and resolve any issues or  conflicts 
  • Drive team engagement. Suggest and organize team-building  activities 
  • Track and maintain attendance and productivity of direct reports 
  • Take ownership of escalated issues of customers 
  • Work with different teams to resolve customer issues  
  • Share customer feedback and feature requests with the Product  and Engineering team 
  • Report Incidents to the relevant team and share regular updates with stakeholders until the issue is resolved.  
  • Assist the manager in driving key metrics of the team like CSAT,  SLA, FCR, etc 
  • Build reports, analyze trends, and draw inferences from it. 
  • Conduct the first round of interview with candidates     

 

Who you are: 

  • Graduate from any stream (Mandatory).  
  • Engineering, BCA or BSc (IT or Computers) preferred 
  • Team handling experience (Minimum 1 year). 
  • Comfortable working in rotational & night shifts.
  • Work Experience: 3 to 5 years experience specifically with technical support in the web hosting industry. 
  • Have an understanding of different hosting products such as Shared,  Reseller, VPS, Dedicated Servers and addons like sitelock, codeguard,  SSL etc. 
  • Proficient in handling a variety of web hosting related issues 
  • Ability to take ownership and work independently, handle multiple  priorities, prioritize workload and meet deadlines. 
  • Analytical and problem-solving skills - Ability to analyze large sets of data using advanced excel/analytics skills. 
  • Ability and willingness to transfer knowledge and experience to  colleagues and team members 
  • Ability to develop and lead a team with role-modeling the right behaviors. Ability to influence others and motivate people. 
  • Must be customer-focused with strong customer interaction skills. 
  • Outstanding written and verbal communication skills 
  • Ability to solve complex problems quickly, inventively, and resourcefully 
  • Self Motivated and highly dependable individual 
  • High degree of flexibility and agility in thought and behavior. 


Why you’ll love us:

In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love: 

  • Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our ExpertSpeak sessions/E-learning courses to grow professionally & personally. 
  • Work with creative & innovative teams. At Endurance, we believe in hiring the best of the best and are proud of being surrounded with people who think out of the box to only better our products, work & customer experiences.
  • Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
  • Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don't worry! Our employee's assistance program services provide free, confidential, short-term counseling. This benefit is also extended to immediate family members.
  • We’ve got you covered. We are a family! From medical to life insurance, education sponsorship to interest-free loans & Flexi-leave policy - we've got your back!
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.

Similar companies

DP

Infosys

http://infosys.com
Founded
1981
Type
Services
Size
100-1000
Stage
Profitable

About the company

Infosys, a global leader in technology services & consulting, helps clients in more than 50 countries to create & execute digital transformation strategies.

Jobs

5

DP

UBS Cognizant

https://www.cognizant.com
Founded
1994
Type
Services
Size
100-1000
Stage
Profitable

About the company

Cognizant is a global technology company that provides businesses with insights to anticipate customer needs and deliver on those demands. It solves problems related to digital transformation, data analytics, and customer experience across various industries such as healthcare, finance, and retail. Cognizant is a multinational technology company that specializes in providing businesses with the necessary insights to anticipate customer needs and act instantly to deliver on those demands. The company has a rich history of helping organizations across various industries achieve their goals of staying ahead of a fast-changing world. Cognizant's use-cases include digital transformation, data analytics, and customer experience. The company operates in industries such as healthcare, finance, and retail, providing solutions that help businesses stay competitive in today's market. With a focus on innovation and technology, Cognizant is committed to delivering exceptional results to its clients.

Jobs

2

DP

Capgemini

http://www.capgemini.com
Founded
1967
Type
Services
Size
100-1000
Stage
Profitable

About the company

With more than 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.

Jobs

208

DP

Diamondpick

http://www.diamondpick.com
Founded
2018
Type
Services
Size
Stage
Profitable

About the company

Diamondpick is at the forefront of creating impact through intelligent talent acquisition interventions that are driven by technology and data, to design and build the most optimized talent supply chain systems. With our bouquet of highly innovative recruiting models, proprietary recruitment frameworks and team of best-in-class talent consultants we help our clients continuously improve their ability to hire top talent. See how at www.diamondpick.com

Jobs

10

DP

Mindtree Limited

http://www.mindtree.com
Founded
1999
Type
Services
Size
100-1000
Stage
Profitable

About the company

Mindtree delivers digital transformation and technology services from ideation to execution, enabling Global 2000 clients to outperform the competition. “Born digital,” Mindtree takes an agile, collaborative approach to creating customized solutions across the digital value chain. We are co-headquartered in Bangalore, India and New Jersey.

 

Founded in 1999, we are now 17,000+ Mindtree Minds across the globe. Our annual revenue crossed $780+ million in 2016-17. Mindtree provides services in e-commerce, mobile applications, cloud computing, digital transformation, data analytics, EAI and ERP, with more than 290 clients and offices in 14 countries.

Jobs

1

DP

Simform

https://www.simform.com/
Founded
2010
Type
Services
Size
100-1000
Stage
Profitable

About the company

We’re a digital product engineering and IT talent solutions company that aims to solve complex software engineering problems. We have helped organizations ranging from Startups that went public to Fortune 500 companies and WHO-backed NGOs. Since 2010, our team of 1000+ experts has helped businesses elevate their value through our engineering services. 


Simform helps companies become innovation leaders by delivering software solutions. 

We help you - choose the right technologies to invest in, decide on the best architecture and processes to follow, and oversee the successful delivery of their software projects.


Services:

Digital Product Engineering

  • Product engineering
  • Application modernization
  • Digital experience design
  • Data engineering
  • Blockchain engineering


Talent Solutions

  • Managed team extension
  • Smarter IT outsourcing
  • Agile teams on-demand
  • CTO as a service


Technology Practices

  • Project strategy
  • Process management
  • Technology partnerships
  • Software testing

Jobs

15

DP

Persistent Systems

https://www.persistent.com/
Founded
1990
Type
Services
Size
100-1000
Stage
Profitable

About the company

The company is a digital engineering and enterprise modernization partner that helps clients drive tangible business outcomes by combining technical expertise and industry experience. It works with industry-leading organizations across the world, including innovative US companies, largest banks in the US and India, and healthcare innovators. The company is recognized as market leaders in delivery and customer excellence, as rated by ISG Persistent, and was recently named to the Forbes Asia Best Under a Billion 2021 list.

Jobs

16

DP

Indiamart Intermesh Limited

http://www.indiamart.com/
Founded
1996
Type
Services
Size
100-1000
Stage
Profitable

About the company

IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), Large Enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy’.

Jobs

12

Want to work at Endurance International Group?
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Learn more