Endurance International Group
https://www.endurance.com/About
Company video


Connect with the team
Jobs at Endurance International Group

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Endurance International Group is a technology company that powers the online presence of small and medium businesses (SMBs). Through our proprietary cloud platform, we provide solutions like web and email hosting, cloud, eCommerce and eMarketing solutions, mobile business tools, etc. We cater to approx. 4.2 million individuals and businesses across the globe to help establish and expand their online footprint.
What you’ll do
- Create an inspiring team environment with an open communication culture
- Monitor and track performance of direct reports
- Discover training needs and provide coaching and feedback to direct reports
- Listen to team members’ feedback and resolve any issues or conflicts
- Drive team engagement. Suggest and organize team-building activities
- Track and maintain attendance and productivity of direct reports
- Take ownership of escalated issues of customers
- Work with different teams to resolve customer issues
- Share customer feedback and feature requests with the Product and Engineering team
- Report Incidents to the relevant team and share regular updates with stakeholders until the issue is resolved.
- Assist the manager in driving key metrics of the team like CSAT, SLA, FCR, etc
- Build reports, analyze trends, and draw inferences from it.
- Conduct the first round of interview with candidates
Who you are:
- Graduate from any stream (Mandatory).
- Engineering, BCA or BSc (IT or Computers) preferred
- Team handling experience (Minimum 1 year).
- Comfortable working in rotational & night shifts.
- Work Experience: 3 to 5 years experience specifically with technical support in the web hosting industry.
- Have an understanding of different hosting products such as Shared, Reseller, VPS, Dedicated Servers and addons like sitelock, codeguard, SSL etc.
- Proficient in handling a variety of web hosting related issues
- Ability to take ownership and work independently, handle multiple priorities, prioritize workload and meet deadlines.
- Analytical and problem-solving skills - Ability to analyze large sets of data using advanced excel/analytics skills.
- Ability and willingness to transfer knowledge and experience to colleagues and team members
- Ability to develop and lead a team with role-modeling the right behaviors. Ability to influence others and motivate people.
- Must be customer-focused with strong customer interaction skills.
- Outstanding written and verbal communication skills
- Ability to solve complex problems quickly, inventively, and resourcefully
- Self Motivated and highly dependable individual
- High degree of flexibility and agility in thought and behavior.
Why you’ll love us:
In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love:
- Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our ExpertSpeak sessions/E-learning courses to grow professionally & personally.
- Work with creative & innovative teams. At Endurance, we believe in hiring the best of the best and are proud of being surrounded with people who think out of the box to only better our products, work & customer experiences.
- Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
- Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don't worry! Our employee's assistance program services provide free, confidential, short-term counseling. This benefit is also extended to immediate family members.
- We’ve got you covered. We are a family! From medical to life insurance, education sponsorship to interest-free loans & Flexi-leave policy - we've got your back!

Similar companies
About the company
Jobs
1
About the company
We created Technogise with a vision to solve the most critical and strategic problems for a business. And we would do that by delivering technology solutions, which seamlessly adapt to the evolving needs of the business. Over these 8 years, we have grown into a team of 75+ Technogisers - a mix of strategists, problem-solvers, pioneers, visionaries, and innovators. Using a value-driven, goal-oriented, and problem-solving approach of leveraging technology, we craft new-age solutions.
Jobs
2
About the company
We are a group of technology experts who love creating products. Our specialty lies in kickstarting innovations. Whether you are a big company or small, we work closely with you from inception to release. Our dedicated teams, spread across opposite time zones, can help quickly materialize your ideas, and empower you to go to market faster.
Jobs
0
About the company
Jobs
9
About the company
KrispCall is experiencing rapid growth, and we're looking for talented individuals to join us on this exciting journey. We offer a dynamic and rewarding work environment where you can learn, grow, and contribute to a product that's transforming the way businesses communicate. We value our employees and provide opportunities for professional development and advancement. Explore our open positions and discover your potential at KrispCall!
Jobs
1
About the company
Jobs
3
About the company
Jobs
13
About the company
Jobs
2
About the company
G.O.A.T. Developers is a modern software development studio focused on helping startups and businesses turn bold ideas into real, scalable digital products. We specialize in AI-driven web and mobile apps, with a strong focus on clean design, user experience, and performance.
Our team works closely with clients from industries like healthcare, finance, education, and SaaS to build everything from MVPs to full-fledged platforms. We use cutting-edge tools like React, Flutter, Supabase, Stripe, and GraphQL to deliver fast, reliable, and future-ready solutions.
We’re a remote-friendly team based in India, and we believe in clear communication, creative problem-solving, and building products that make a real difference.
Jobs
1