Sales Head

Location - Mumbai (Onsite)

Experience - 10 to 12 years in a relevant role

Day in the life

In this role, you will…

• Work with an absolutely fantastic team of creators and developers who are passionate about their work delivering true value. 
• Go toe-to-toe with the best in the industry and showcase features and functionality which set us apart. 
• Get deep with the technology and understand how it works and how it can work for our customers. 
• Interact with customers to understand where and how technology can help and where it cannot.
• Work with partners and industry peers and architect business solutions for customers who choose Neysa’s technology. 

Must-have skills

On day one, we'll expect you to...

• Have a deep understanding of how the “as-a-service” paradigm works.
• Be familiar (ideally, intimately) with the technology landscape and its applications. Be aware of what “true value” is and what is not. 
• Be articulate about technology and its applications, and be an expert in using tools to convey that message. 
• Ability to understand a client’s business landscape and how upcoming technology can be applied to enhance its function. 
• Have discussions involving creating and executing a strategy with clients and partners.
• Be savvy about operating and demonstrating technology. 
• Have the ability to design a roadmap for a client's or partner's business roadmap and align it with Neysa’s technology offerings.
• Align business objectives, Neysa’s interests and the client’s/partners for a mutually beneficial relationship.

What separates the best from the rest

Added skills you may need to have...

• The initiative to work independently, at your own pace, but on a schedule.
• Intuitive about a business problem now and what could be a problem down the line. 
• Keep yourself updated with the technology landscape. 

What can you expect

A working environment like no other…

• The best remuneration in the industry! 
• Flexible working hours.
• The ability to design to support mission-critical business and then defend your choices.
• Heady (but healthy) discussions on technology and its impact on the ever-changing business landscape.
• Your work in a multi-vendor, multi-cloud environment.
• A great working environment. 

The Skill Tree

Things you must know…

• Expert-level understanding of the Office Suite
• Presentation skills, documentation skills, and organisation mapping skills. Understanding of technologies like virtualisation, cloud computing, networking, “hybrid” deployments, the internet and the private intranet and the ability to speak about them to senior customer/partner representatives.
• Experience in sizing and software licensing. 
• Negotiating skills and the ability to talk about more than just price.
• The prospecting, qualifying and alignment process.

Great if you know…

• Coding or hands-on implementation skills will be immensely helpful. 
• The ancillary vendor environment, viz. server OEMs, networking OEMs, service providers, etc.
• Pipelines and processes viz. CI/CD, SDLC etc. Concepts of availability, scalable infrastructure, etc. 
• Service-mesh and concepts of micro-services. 
• IT infrastructure, specifically components that go into making a service. 

The Neysa Team

Neysa is founded by a team which has nurtured a multi-million dollar business from it’s inception and grown it to be the best in its industry. We are problem solvers at heart, and we get our kicks when our ideas are out there, taking a crack in the real world. Never accepting the status quo, we have always pushed the boundaries of what is possible. And changed our lives, the people we work with and the community in which we operate.

7+ YOE in IT / Software Development and Services Industry

B.Tech/BE, Bachelor in Tech domain from Tier 1 College / Univesity

MBA or Masters from Top B schools or Tier 1 College / Univesity

Preferred with work experience in software frameworks, technologies, and programming languages.

• Develop and implement operational strategies: Develop and implement operational strategies to ensure the smooth functioning of the organization. This includes developing policies and procedures, managing resources, and monitoring performance metrics.

• Lead project teams: ensure the successful completion of projects within the allotted time and budget. This involves planning, organizing, and controlling project activities, as well as communicating with stakeholders to ensure project objectives are met.

• Manage resources: managing the resources required for both day-to-day operations and project delivery. This includes budgeting, resource allocation, and procurement of materials and services.

• Analyze data to identify areas for improvement and to make informed decisions regarding operational and project-related issues. This involves using data analysis tools and techniques to collect, organize, and interpret data.

• Ensure compliance ensures that the organization is compliant with legal and regulatory requirements. This includes implementing policies and procedures to ensure compliance with applicable laws and regulations.

• Build relationships and maintain relationships with stakeholders and employees. This involves effective communication, negotiation, and conflict-resolution skills.

• Develop and mentor team members developing and mentoring team members to enhance their skills and knowledge. This includes providing training, coaching, and feedback to team members to ensure they are equipped to perform their roles effectively.

• Work with departmental heads, managers, and other stakeholders to develop team goals and delegate tasks to the appropriate team member.

• Create and communicate a clear list of expectations and goals for team members to follow.

• Offer emotional support to project team members and make people feel valued.

• Maintain frequent communication to offer encouragement, amend tasks, and provide updates on goal progress.

• Implement incentives to keep the team motivated and focused on their daily tasks and project goals.

• Provide frequent feedback on employee performance, address weaknesses or inefficiencies, and offer support to improve skill gaps.

• Nurture collaboration amongst team members, Create a workspace that encourages creativity and innovation to get the most out of the team, and Quickly and effectively resolve team conflicts.

Basic Qualifications:

Education: A bachelor's degree/ master's degree or higher. administration, management, engineering, or operations management is often required.

B.Tech/BE, Bachelor in Tech domain from Tier 1 or 2 College / Univesity

MBA or Masters from Top B schools or Tier 1 College / Univesity

Experience: 7-10 years of relevant work experience in operations management, project management, or a related field is required.

Preferred with work experience in software frameworks, technologies, and programming languages.

Basic Skills:

• Team Management

• Communication

• Listening

• Conflict Resolution

• Team Leadership

• Organizational skills

• Critical Thinking

• Time Management

Job location:

Kolkata (Work from Office)

·        Managing large amounts of outbound calls in a timely manner.

·        Identify customers' needs, clarify information, research every issue, and provide solutions.

·        Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.

·        Build sustainable relationships and engage customers by taking the extra mile.

·        Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.

·        Frequently attend training sessions to improve knowledge and performance level.

·        Meet personal/team qualitative and quantitative target

We are on the hunt for a talented and experienced Director of Sales and Business Development to set up and lead our sales department in India. This is a global role. We need a self-motivated professional with proven SaaS sales experience and an outstanding track record. In this position, you will be responsible for meeting our annual sales targets within assigned global regions.

Your duties will include designing strategic SaaS sales plans, building partner networks globally, tweaking business models if required and assessing costs and competition. In addition to being an excellent communicator, our ideal candidate will also demonstrate exceptional negotiation and hunting skills.

Responsibilities:

• Passionately drive SaaS sales of the platform from the scratch.
• Build a global SaaS sales strategy from the ground up
• Design and implement strategic plans to reach sales targets.
• Cultivate lasting relationships with customers to grow customer loyalty.
• Develop and promote weekly, monthly and quarterly sales objectives.
• Draft detailed and accurate sales reports.
• Work with customers to better understand their business needs and goals and share that information back to the product teams.
• Assess costs, competition, and supply and demand to identify selling prices.
• Estimate sales volume and profit for current and new products.
• Establish a sales training program to train new employees.
• Meet with sales managers to assess company performance.
• Potentially recruit and build a strong sales team

Requirements:

• A minimum of 10 years’ experience in a similar role (2+ years SaaS sales).
• Inside sales experience in SaaS
• Low-code sales experience is a bonus.
• Experience in solution-driven sales approach
• In-depth knowledge of sales and business development techniques and best practices.
• Capacity to manage various projects and work to tight deadlines.
• Excellent negotiation and leadership skills.
• Outstanding written and verbal communication skills.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.

• Managing the channel sales of districts coming under your area.
• Hiring marketing team to manage sales in the respective districts, blocks & panchayats coming under your zone.
• To oversee sales operation with several counties in a particular geographical location.
• Reaching the target and goal set of your area.
• Establishing, maintaining and expanding your customer base.
• Establishing, maintaining and expanding your customer base
• Servicing the needs of your existing customers
• Increasing business opportunities through various routes to market.