Power BI Manager

Job Title: Tech Support Executive 

Location: Bengaluru (On-site) ONLY LOCAL CANDIDATE

Job Overview 

We are seeking a dependable and proactive Tech Support Executive to handle day-to-day 

IT and technical support across the office. The candidate will be responsible for providing 

prompt assistance to all employees for system and network issues, and dedicated mobile 

and gadget support to the management team. 

This role requires strong technical skills, good communication, and a hands-on approach to 

resolving technical problems efficiently. 

Key Responsibilities 

Office IT Support: 

● Provide day-to-day technical assistance to employees for desktops, laptops, printers, 

Wi-Fi, and related peripherals. 

● Install, configure, and troubleshoot software, hardware, and operating systems 

(Windows/macOS). 

● Manage network connectivity, internet issues, and ensure stable Wi-Fi across office 

premises. 

● Handle setup of new employee systems and manage user accounts (emails, access 

permissions, etc.). 

● Maintain IT inventory — systems, accessories, and licenses. 

● Coordinate with external vendors for repair, maintenance, or warranty-related 

support. 

● Ensure data security, antivirus updates, and routine system backups. 

Management Device & Gadget Support: 

● Provide exclusive support for management’s mobile phones, tablets, laptops, and 

other smart gadgets. 

● Manage configuration, app installation, and syncing of business accounts (Google 

Workspace, Microsoft 365, etc.). 

● Troubleshoot issues with mobile connectivity, app crashes, or synchronization. 

● Coordinate with telecom providers for SIM, eSIM, or data plan issues. 

● Ensure proper backup, security, and privacy compliance on management devices. 

● Support during travel, meetings, and online calls to ensure smooth communication 

and connectivity. 

Required Skills & Qualifications 

● Diploma/Degree in Computer Science, Information Technology, or related field. 

● 1–3 years of experience in IT or technical support roles. 

● Strong knowledge of Windows/macOS, Android, and iOS platforms. 

● Understanding of network setup, Wi-Fi routers, and common connectivity 

troubleshooting. 

● Familiar with Google Workspace, Microsoft Office, and business communication 

apps. 

● Good communication and interpersonal skills. 

● Ability to manage multiple support tasks and respond promptly to management 

requests. 

Preferred Skills (Good to Have) 

● Experience in supporting senior executives or management-level users. 

● Knowledge of system security, backup protocols, and remote access tools. 

● Familiarity with asset tracking or helpdesk ticketing systems. 

Roles & Responsibilities:

• Conduct in-house career counselling sessions for students and parents
• Travel to schools and colleges for regular orientation programs and counselling sessions
• Design and implement new strategies to strengthen the counselling ecosystem
• Collaborate closely with mentors and fellow career counsellors on platform activities
• Record demo videos and counselling modules for the Unigoal platform
• Assist in psychometric testing and interpretation
• Maintain proper session records and follow-up with mentees
• Represent Sygnific Careers in offline educational expos and webinars
• Must be comfortable with public speaking and student engagement
• 
  

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

• You will be having 3+ years of experience of writing optimized Code in Javascript/Typescript and working with Advanced NodeJs frameworks targeting Latest NodeJs version.
• Design, build, and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout the development life cycle.
• Understanding of basic RDBMS using relational databases like PostgresSQL, MySQL, or MSSQL
• API development (Rest/GraphQL)
• You will participate in regular design sessions, code reviews and agile ceremonies.
• You will work closely with the Product Owner and scrum team to help deliver high quality features inside of agreed timescales
• You will Provide technical mentorship and upskilling to scrum team members and across functional boundaries where appropriate
• You will Identify areas for modification or refactoring inside our code-base and champion their improvement.
• You will lead by example, contributing to a culture of high quality, personal ownership and customer focused execution

• Design and implementation of the overall web architecture
• Pixel-perfect implementation and integration of our approved user interface
• Design and construction of REST API
• Build efficient, testable, and reusable PHP modules
• Design and deployment of database
• Integration of data storage solutions including various databases, blob stores, key-value pairs, etc.
• Solve complex performance problems and architectural challenges
• Ensuring the entire stack is designed and built for speed and scalability
• Design and implementation of continuous integration and deployment
• Handle overall website deployment and build process
• Work closely with different stakeholders to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.

• 3-5 years of experience in web development and coding within a cross-disciplinary environment
• Good at writing HTML, CSS,Bootstrap and JavaScript. Being up on the latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum)
• Good experience in JQuery, JavaScript
• Must have exp. on PHP, MYSQL, MVC, Linux, logging, Unit testing, Subversion, Restful/soap
• Experience with Source Control tools (Subversion
• Expert in back-end programming language PHP with Laravel framework and IDE
• Good experience in JQuery, JavaScript.
• ReactJS, AngularJS or VueJS would be preferred
• Experience with Source Control tools (Subversion)
• Ideally, familiarity with CSS preprocessors, bundlers, and associated languages/ syntaxes/ libraries
• Database design and management with No-SQL, Mysql, including being up on the latest practices and associated version
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Familiarity with a relevant and globally supported framework both front-end and back-end
• Thorough understanding of user experience and possibly even product strategy
• Experience implementing testing platforms and unit tests
• Proficiency with version control system preferred Git
• Appreciation for clean and well-documented code
• Experienced in full web development life cycle from requirements gathering to Server management and deployment for the relevant environment
• WordPress Experience is a plus.
• Understanding of SEO principles.

• Understanding client requirements and pitching the relevant solution
• Active front-end selling and cross-selling to potential buyers over the platform
• Coordinating with the company's partners to close deals
• Delivering daily progress, revenue and activity reports for all clients
• Analyzing research, recommending and implementing processes and systems
• Working with the operations and technology teams to ensure efficient delivery of the project as per the guidelines
• Acquiring outbound clients through social media and networks
• Keeping track of all the documentation required for a transaction
• Helping both buyers and sellers in an ongoing transaction

• Degree in Engineering, business studies, management, commerce or any related area is preferred
• Experience in B2B sales is preferred
• Good communication skills (both English and Hindi)
• Proficiency in Google suite and other productivity software
• Demonstrated initiative, boldness and flexibility

• 3-6 years of experience as a full-stack developer, with solid understanding of JavaScript, HTML, CSS, NodeJS.
• Ability to write pure JavaScript code without relying on third-party libraries.
• Proficiency in browser rendering behavior, memory management, and performance.
• Exposure to build & process tools like Grunt, Gulp, WebPack, Node, NPM.
• Familiarity with push notifications, REST APIs and cloud messaging.
• Experience with Bootstrap, Electron, React, Angular is a plus.
• Knowledge of VoIP(Voice Over IP), WebRTC is a plus.
• Preferred to have experience working with AWS components (EC2, S3, SNS, CDN, Lambda).
• Working knowledge of Git and proficiency with at least one build server(Jenkins/Travis/CircleCI).

Our client owns and operates multiple brands in the personal advice industry connecting customers to advisors through its proprietary marketplace platform. Their platform has enabled 50+ million conversations with independent experts across a number of fields including relationship advice, spiritual advice, life coaching, and career advice.

Our client is based in San Francisco, USA, and is expanding in Bangalore to bring in top talent and build out exciting new features for their customer-facing e-commerce products. They are looking for top test/quality assurance (QA) engineers to ensure their very high-quality bar is met and raised. As a Quality Assurance Engineer, you will develop and execute feature and regression test suites to ensure product quality.

Role & Responsibilities:

• Work closely with a scrum team and collaborate in all stages of the Software Development Life Cycle (SDLC)
• Key contributor for manual end-to-end functional & regression testing"
• Review feature specifications and design documents and provide timely and meaningful feedback
• Own the acceptance criteria process with developers and create detailed, comprehensive, and well-structured test plans and test cases for features
• Estimating, prioritizing, planning, and coordinating testing activities with the rest of the QA team along with releases
• Identify, record, document, and track bugs
• Collaborate with internal teams (e.g. developers, product managers, stakeholders) to identify requirements and communicate progress & releases

Desired Skills & Experience:

• At least 5 years of experience in Software Quality Assurance / Software Development
• Experience in agile & scrum methodologies
• Ability to write clear and comprehensive acceptance criteria, test plans, and test cases
• Hands-on experience with both white box and black box testing
• Excellent communication skills
• Knowledge of SQL scripting
• BS degree in Computer Science/Engineering or a related subject is a plus
• Automation experience within the Selenium framework (Java) is a plus
• Performance (stress/load) testing is a plus

Perks & Benefits:

• Friendly, talented, collaborative, and entrepreneurial team
• Competitive and comprehensive benefits and perks
• Generous holiday and PTO policies
• Training and development opportunities and allowance
• Fun and inclusive digital, and (in the future) in-person events
• Employee groups - DEI committee, fun committee, wellness group, and more
• Flexible remote work

The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.

A team of over 100 employees is powered by their diverse perspectives and company core

values:

• They are humble. They believe the best result is achieved by leveraging others perspectives
• They think like owners. They make decisions that optimize for the greater good of the organization
• They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations

The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

We are looking for an Android developer who has hands-on experience in coding, building technology blocks, help answer choice of certain platform/tech over others, help the team visualize the product with the available resources and assets. 

What you’ll do:

• Design, develop, and test functionality for the latest app design.
• Support the entire application lifecycle (concept, design, test, release, and support).
• Collaborate with cross-functional teams to define, design, and develop new features.
• Take requirements and specs from design to development and be the first line of quality assurance.
• Understand user requirements—these apps have to meet real-world scenarios.
• Support the Supersub Mobile application in its entirety, including working on bug fixes and improving application performance, reliability and stability.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

What you bring:

• 3+ years of mobile software development experience.
• 3+ years of Kotlin Android development preferred.
• Solid Firebase & Firestore experience.
• Excellent decision-making skills with the ability to balance timeline vs features, while not sacrificing quality, and all within a fast-paced environment.
• Extensive knowledge in object-oriented software development, various architecture such as MVC/MVVM/MVP, multithreading, networking and memory management.
• Knowledge of standard Android libraries and frameworks.
• Strong analytical, prioritization, and troubleshooting skills.
• Excellent written and verbal communication skills.
• Advanced knowledge of Android SDK, including relevant frameworks, such as testing and mocking frameworks, REST clients, dependency injection, etc.