Data Analytics
PythonMinimum of 8 years of experience of which, 4 years should be of applied data mining
experience in disciplines such as Call Centre Metrics.
Strong experience in advanced statistics and analytics including segmentation, modelling, regression, forecasting etc.
Experience with leading and managing large teams.
Demonstrated pattern of success in using advanced quantitative analytic methods to solve business problems.
Demonstrated experience with Business Intelligence/Data Mining tools to work with
data, investigate anomalies, construct data sets, and build models.
Critical to share details on projects undertaken (preferably on telecom industry)
specifically through analysis from CRM.
Subodh Popalwar
Software Engineer, Memorres
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Onboarding & Support Specialist
Care Team
Looking for a trailblazing Concierge Extraordinaire to join our team!!
We are seeking an experienced, mid-senior level Onboarding & Support Specialist with a passion for student success, high-touch customer service, and a knack for lead conversion. If you have exceptional communication skills with a flair for understanding diverse client needs—especially from the USA, UK, and Canada—and are ready to make an impact, we’d love to hear from you!
Responsibilities:
- Student Support: Respond to student questions and support queries via chat, email, and voice during both US and India hours.
- Lead Conversion: Engage with potential students and convert leads into customers through personalized interactions and service excellence. Ensure students are excited to join and remain in the program.
- Follow-up: Regularly check in with students to ensure their success, satisfaction, and continued engagement with the service.
- Collaboration with Engineering & Product Teams: Work with engineering and product teams to address support issues and suggest product improvements based on student feedback.
- Teacher Interface: Act as a liaison between students and teachers to ensure timely, personalized responses to student queries and concerns.
- Teacher Operations Coordination: Collaborate with teacher operations to ensure the timely delivery of student reports, personalized roadmaps, and other key educational materials.
- Real-time Support: Provide immediate, on-the-spot support to both students and teachers to resolve any issues that arise during live sessions or activities.
Qualifications:
- International Client Experience: Minimum of 2 years’ experience working with international clients (especially from the USA, UK, and Canada), with an understanding of regional nuances, preferences, and communication styles.
- Concierge/High-Touch Customer Service: Minimum 2-5 years, Proven background in high-touch customer support, concierge services, or other client-facing roles that require personalized attention and problem-solving.
- Lead Conversion Experience: Demonstrated ability to successfully convert leads into customers, effectively nurturing prospective clients and guiding them through the decision-making process.
- Problem-Solving: A track record of managing complex client issues and solving problems effectively, even in high-pressure situations.
- Excellent Communication Skills: Strong verbal and written communication skills, including the ability to adapt your communication style to fit the cultural expectations of clients in the USA, UK, and Canada.
- Empathy & Listening Skills: A keen listener with a high degree of empathy, able to understand student frustrations and offer appropriate solutions.
- Organized & Detail-Oriented: Meticulous in tracking interactions, following up efficiently, and ensuring all client queries are fully resolved.
- Technologically Savvy: Comfortable with modern technology and support tools (e.g., Zendesk, Slack, Zoom), with the ability to troubleshoot and diagnose technical issues.
- Collaboration & Teamwork: Comfortable working collaboratively in a cross-functional environment, liaising with colleagues across departments to ensure student success.
- Adaptability & Training: Quick to adapt to new tools and workflows, eager to learn, and open to feedback for continuous improvement.
- Analytics & Tracking: Ability to track and report on key performance metrics such as support performance and lead conversion rates.
- Customer-Centric Approach: A commitment to going the extra mile for students, ensuring all their needs are met, and that issues are fully resolved before closing tickets.
- Career Growth Orientation: Eagerness for long-term professional growth and development within the company.
Additional Requirements:
- Mid-Senior Level: We are specifically looking for individuals at the mid-senior level—please apply only if you are not a manager or team lead.
- Communication Style: You should be proficient in US, UK, and Canadian English slang, and have a comfortable, engaging, and approachable communication style suited for these regions.
- Student-Centric Focus: A deep understanding of student needs and a commitment to providing the best possible support and care.
- Professionalism: A strong sense of professionalism, a dedication to both personal and professional growth, and respect for colleagues and clients.
- Risk-Taking & Innovation: A willingness to take calculated risks, try new approaches, and continuously learn from mistakes.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A supportive and dynamic team environment where innovation and creativity are encouraged.
How to Apply: If you meet these qualifications and are excited about the opportunity to make a difference in students' lives, please submit your application today! We look forward to hearing from you.
.NET
AngularJS (1.x)
Angular (2+)
JavascriptQA Automation with Cypress
PRIMARY PURPOSE
An automation engineer delivers automated solutions for software processes. As an automation engineer, the individual will work closely with development and product teams to help discover and eliminate problems by gathering requirements and implementing process automation. Sometimes this will include software, but other times you might be asked to automate service or business processes.
An automation engineer is responsible for the following
· Identify opportunities for automation within software processes.
· Plan, create and manage the overall quality planning strategy.
· Design and execute QA tests using scripts that automatically test functionality.
· Run tests for databases, systems, networks, applications and software.
· Identify bugs and quality issues in development, service or business processes.
· Install applications and databases relevant to automation.
· Collaborate with development/product teams to understand how automation can improve workflow.
· Gather requirements from clients, customers or end-users to develop the best automation solutions. A detailed understanding of modern SDLC frameworks is required as is the ability to work in an Agile environment.
Experience
· 5+ years’ of relevant experience
· Proven track record in a software quality assurance role.
· Demonstrable strong software test automation experience at unit, integration and system level.
· Experience with automated testing tools, BDD, end-user testing.
· Experience with leading test plan design and strategy.
· Experience working in Agile process and result-oriented culture.
· Strong experience working on Linux-based systems.
· Experience within CI/CD, DevOps and TDD based environments;
Required Skills
· Solid experience with test automation scripting and tools PHP Unit, Jest, Selenium, Postman, Mocha, Chrome Driver, Cypress
· HTML5, CSS, JavaScript
· Strong SQL, MySQL, knowledge.
· JIRA product suite, Git/Bitbucket, Confluence.
· Experience working on Linux-based systems.
· Experience with private cloud as well as public clouds such as including Amazon AWS, Microsoft Azure and Google Cloud Platform
· Experience with Amazon AWS, EC2, S3, ACL, EC2, Route53, CloudWatch, security/ ACL
· Mobile development experience
· Any exposure to PHP frameworks Laravel, Zend, Symfony will be a value add.
· Interest or exposure to Blockchain technology is beneficial.
· Keen eye for detail and a commitment to excellence.
· Be willing to help your teammates, share your knowledge with them, and learn from them.
· Be open to receiving constructive feedback and turning it into process improvements.
· Creativity, motivation and strong communication.
· Effective time management skills for handling multiple tasks as per business priorities and goals.
· Superior written and oral communication skills.
· Superior interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
· Strong documentation skills. Technical Skills
Location: Bangalore
Responsibilities
• Delivery of telephone, email, chat, and Web-based support including:
• Providing advice and guidance to clients to efficiently resolve their questions and issues; this will include general Korn Ferry product advice, troubleshooting of technical issues and identifying sales opportunities, and referring them to the appropriate internal team.
• Improve customer satisfaction through delivery of excellent support
• Ability to write technical or functional information and contribute to the Web-delivered FAQ knowledge base
• Maintain a level of technical knowledge and Korn Ferry product knowledge
• Identify and document product issues, enhancements, and requests in the appropriate tracking system
• Work cross-functionally with other Korn Ferry groups as needed
• Suggest and employ new, creative, and innovative ways to deliver support
• Participate in the hiring, training, and retaining of other team members as requested
• Other duties as required by manager
EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS
• Associates or BA degree in a technical discipline or equivalent experience
• At least 1 year’s professional experience in a corporate setting is desired
• At least 1 year of Salesforce Sales Cloud Admin experience
• At least 1 year of Helpdesk experience supporting users of Salesforce Sales Cloud with package installation, configuration, and troubleshooting issues
• Business Support/ Customer Service experience for web-based applications highly desired
• Phone support experience highly desired
• Experience using a customer case tracking system highly desired.
• Excellent customer relationship skills
• Superior analytical and troubleshooting skills
• Must have excellent written and oral communication skills in English
• Experience with www browser technology, including Microsoft Internet Explorer/Edge, Chrome, and Firefox
• Familiarity with Windows, MAC, iOS, and Android operating systems and browsers a plus
• High level of accuracy and attention to detail, as well as good organization skills
• Building rapport and dealing with a wide range of people in a friendly and professional manner
• Work effectively with cross-functional teams
PHP
Laravel
PostgreSQLAbout the role
As a core team member in our growing startup, we're looking for an exceptionally hard working candidate who is full of ideas, accountable and has self-learning abilities and make a significant contribution to our growth journey.
Requirement:
The candidate must have at least 2 years and ideally up to 8 years of experience in an IT Product company / Startup. Must have expertise in
MUST HAVE SKILLS
Back-end development using Laravel, Lumen, MySQL / PGSQL
- RESTful API development & integration of 3rd party services (like payment gateways, Email marketing tools, SMS/ Whatsapp, etc.)
- High quality coding which can be replicated and used to scale.
- Prompt to troubleshoot and fix bugs and use of GIT
PREFERRED SKILLS (Not Mandatory)
- Experience in React.JS, AWS, DevOps
- Experience in a Product based SaaS Startup.
- Passionate about building products and features and building a product from scratch with thrust on DevOps, Web security, TLS/SSL, web sockets, etc.
- Have a good understanding of setting up & managing cloud servers like AWS, Google cloud, etc.
- Manage Key-value based databases like Redis
Additional Information
- Immediate / Early joiners preferred.
- This is a Work from Office / Hybrid role.
- Office is in Green Park, New Delhi 110016 (5 min walk from Metro station)
- BYOD - Bring your own device (Laptop)
- Candidate must be willing to work in a high exposure - high accountability Startup environment and grow significantly with the company.
About the Company
hiringplug™ is an AI Marketplace of specialist Recruiters that enables companies to acquire top talent, faster. The company offers an Award winning RaaS™ Marketplace: Recruitment as a Service Marketplace™ The company is at an interesting expansion stage and looking for exceptional talent to be a part of their growth story. | www.hiringplug.com
Get to know us
- https://www.instagram.com/" target="_blank">https://www.instagram.com/hiringplug
- https://www.facebook.com/" target="_blank">https://www.facebook.com/hiringplugofficial
- https://twitter.com/" target="_blank">https://twitter.com/hiringplug
- https://blog.hiringplug.com
- www.hiringplug.com
- “Top HR & Work Tech Startup” – by People Matters both in 2019 & 2020
- “10 Best HR Tech startups 2019” – by Silicon India in Oct 2019
- “Best resourcing software 2019” – by HR Association of India in Jan 2019
Talk to you soon!
NodeJS (Node.js)
MongoDB
ExpressExperience working with ExpressJS
Good Understanding of OOPS , Data Structure and Algorithms is required
Java
Elastic Search● Excellent understanding of OO / Functional programming concepts.
● Strong expertise in design patterns and coding best practices.
● Experience in designing and building end to end distributed highly available N-tier web
high-traffic, scalable and high performance enterprise applications.
● A strong knowledge of Big data technologies like Hadoop , Spark, Kafka, distributed frameworks,
NoSQL databases would be great, if not, one should have a strong desire to learn.
● Experience in RESTful web service patterns, microservice architecture and containers.
Kotlin
Android Development
FlutterToyota Connected is looking for a Manager (iOS/Android) Mobile Development. The Senior
Developer will architect/design, develop, and support native mobile applications, SDKs, and
design systems/component libraries in the vehicle IoT space applying their knowledge in a highlyenergized, fast-paced, and innovative startup like environment.
Be a go-to resource for modern, native iOS and Android development in Swift/Kotlin. Lead,
Mentor others while also being hands-on to deliver significant functionality every Sprint.
Creatively solve technical issues. Deliver solutions in a complex environment while collaborating
with cross platform team members.
What you will do:
• Design and develop software to develop cutting edge solutions
• Work closely with product owners to shape and deliver features to customers
• Translate user stories and business requirements to technical solutions by building quick
prototypes or proof of concepts with several business and technical stakeholder groups
in both internal and external organizations
• Convert the proof of concepts to production-grade solutions that can scale for millions of
users
• Lead, nurture and mentor a technical team of iOS & Android developers to develop the
solutions• Be hands-on and lead from the front in following best practices in app development and
associated tooling, security and testing.
• Operate in a highly-iterative Agile (Scrum) development environment
• Work collaboratively in a diverse environment
• Own delivery of features from top to bottom, from concept to code to production
• Develop tools and libraries that will enable rapid and scalable development in the future
You are a successful candidate if you:
• Strong experience developing Android applications + exposure in IOS - deploying in
production
• Have minimum 8 years’ experience in Software Engineering of which at least 4 years’
experience in building mobile apps
• Strong experience building and maintaining iOS frameworks using CocoaPods or
maintaining Android libraries via Gradle/Maven/Bintray
• Strong to moderate experience with functional/reactive programming patterns, using
RxJava and/or RxSwift, to build applications from the ground up is a plus.
• Strong experience collaborating with designers and UX experts to create great user
experiences.
• Experience with Sketch/Zeplin is a plus.
• Strong hands-on coding experience in Swift and/or Kotlin Experience integrating with
and/or building standard RESTful web services.
• Experience with GraphQL is also a plus. You have released or worked as part of a team to
release apps in the iOS App Store and/or Google Play Store
• Experience mentoring junior developers is a must and preferable to have experience
managing a team of developers
• Experience developing for backends in public cloud environments is preferable.
• You are confident in expressing your point of view from a position of knowledge and
experience. You are also receptive to feedback and open to revising your plans when
appropriate
What’s in it for you?
• Top of the line compensation!
• You'll be treated like the professional we know you are and left to manage your own time
and workload.
• Yearly gym membership reimbursement & Free catered lunches.
• No dress code! We trust you are responsible enough to choose what’s appropriate to wear
for the day.• Opportunity to build products that improves the safety and convenience of millions of
customers.
• New cool office space and other awesome benefits!
About Toyota Connected
If you want to change the way the world works, transform the automotive industry and positively impact others on a global scale, then Toyota Connected is the right place for you! Within our collaborative, fast-paced environment we focus on continual improvement and work in a highly iterative way to deliver exceptional value in the form of connected products and services thatwow and delight our customers and the world around us.
About the Team:
Toyota Connected India is hiring talented engineers at Chennai to design, develop Highperformance Cloud-native mobile applications and leverage cutting-edge technologies to transform the customer’s experience with their vehicle. This is a highly-energized, fast-paced, innovative & collaborative environment and you will be part of a young, dynamic team working towards reimaging the future of mobility solutions. The OneApp team is responsible for creating consumer facing mobile application to deliver exceptional experiences for customers interacting with Toyota ecosystem. From making it possible to start your car and checking fuel range in the comforts of your home to using smartphone as a digital key, we are driving transformation in Connected Mobility. Come help us re-imagine what mobility can be today and for years to come!
LaravelPHPJavascript- Implementation of a robust set of services and APIs to power the web application
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Integration of the front-end and back-end aspects of the web application
- Design/Architect Application Architecture
- Design/Architect Database Design/Architecture
- Provide solutions for Optimizing Application & Database Performance.
- Interacting with clients and understanding their tech requirements, to implement them accurately as per needs.
- Coordinate with team for task management.
- Understanding of MVC Architecture
- Proficient knowledge of PHP and Laravel Framework
- Knowledge of advanced JavaScript libraries and frameworks such as AngularJS, ReactJS
- Understanding of fundamental design principles behind a scalable application
- Knowledge to implement automated testing platforms and unit tests
- Proficient understanding of code versioning tools (Git)
|
IAM architecture, solution designing, documenting, implementation |
|
Identity Lifecycle Management and Privilege Access Management |
|
Sailpoint, Okta, CyberArk, Microsoft, Thycotic |
|
IT security policy, procedure, design, Information systems security assessment and audits |
NodeJS (Node.js)Angular (2+)JavascriptMongoDBJavaIntelliTicks is a product based startup based out of Gurugram. It is building an AI and ML driven conversational marketing and sales platform. We work on the latest technologies including Angular2, NodeJS, MongoDB, Meteor, AWS, Google Cloud etc.
Role & Responsibilities
- Work with Angular2, NodeJS, Meteor, and MongoDB as the stack to develop newer functionalities for our platform
- Deploy application on AWS/ Google Cloud infrastructure
- Monitor the application regularly and fix bugs
- Work with team to create scalable and robust infrastructure from experts
No. of positions available: 2
Skill(s) required : JavaScript, Node.js, Angular 2.0, Java
Follow CutshortSubodh Popalwar
Software Engineer, Memorres