Salesforce Technical Lead

• 3+ years of hands-on experience in Salesforce Sales Cloud, Service Cloud & Lightning

• Proven experience of Quality Assurance Testing for Salesforce core and system

integration

• Strong experience and knowledge of Salesforce configuration and standard Salesforce

functionalities

• Hands on knowledge of JIRA is must. Knowledge of testing tool like TestRail, Zephyr is

a plus

• Current knowledge of testing solutions using Lightning and LWC

• Basic idea about Apex, VF and Java script would be an added advantage

• Strong problem-solving skills and communication skills

• Strong leadership skills to lead, mentor and motivate the QA team

• Ability to explore new tools, techniques, and approaches to enhance quality

assurance

• Salesforce Admin Certification, Salesforce App Builder Certification, ISTBQ Foundation

Certification, OR equivalent

• Engineering graduate/ MCA / MBA or equivalent

Work Location - Pune( Only work from Office)

Job Details

1. Design/Build engaging solution engineering designs for pre-sales engagements
2. Custom configure the Certa platform per client specification on demand
3. Build and streamline solution configuration processes with a focus on reusability using Certa’s proprietary coding studio leveraging JSON, XML and proprietary configuration engine
4. Understand client pain points and translate them to product requirements
5. Deliver ultra-responsive support to sales team for Direct and Alliances channels
6. Build team and lead efforts to implement very complex business rules in a demanding and exacting fast-paced environment
7. Develop customer ready solutions to demonstrate the value of the Certa platform for Third Party Risk Management, Anti-Bribery/Corruption, Anti-Money Laundering, Fraud, Merchant Onboarding, ESG, Contract Lifecycle Management and Asset Management use cases
8. Serve as liaison between sales, engineering, technology, product and clients
9. Collaborate with the engineering and development team to set up or configure our software platform as per customers’ requirements, troubleshoot technical issues raised by customers, and build new features for the product

Requirements

1. Associate or Bachelor’s degree in Engineering or Science or Commerce
2. Coding experience and debugging are a must
3. Self-learning and inherently curious behavior traits
4. Comfortable in a fast-moving dynamic environment
5. Hands-on, get-it-done attitude
6. Independent operator capable of taking limited direction and applying the best course of action
7. 2+ year’s experience in leading technical and engineering resources
8. Proven track record of working in a customer-facing role
9. Possess advanced knowledge of no-code applications, advanced business rules engines, business intelligence and reporting tools, techniques and algorithm
10. Experience working with, and managing, stakeholders and customers
11. A high level of accuracy and attention to detail is required
12. Excellent communication and interpersonal skills
13. Willingness to work with complex, multi-divisional, multi-geographical customers
14. Ability to create structure in ambiguous situations and design effective processes
15. Design and build APIs to drive existing and new features for a web-based application

Required Technical Skills

1. Modern programming languages (e.g., Java, Javascript, Python)
2. Business Intelligence and reporting software 
3. Process Documentation and Data Visualization 
4. Development & management methodologies including Scrum, Agile, Kanban, and Jira
5. UI/UX experience, ability to work with designers/analytics
6. Well-versed with ERP & BSM systems such as Oracle NetSuite & Coupa 
7. Soap/Rest API Integration

Job Responsibilities:

• Collaborate with senior developers to understand project requirements and objectives.
• Participate in the design and development of web applications using PHP, WordPress, HTML, CSS, and JavaScript.
• Customize and implement WordPress themes and plugins to meet project specifications.
• Debug and troubleshoot code errors and issues, ensuring optimal performance and functionality.
• Ensure websites are responsive and cross-browser compatible for a seamless user experience.
• Collaborate with designers and other team members to bring creative concepts to life.
• Update and maintain existing websites with new content, features, and enhancements.
• Keep up-to-date with the latest industry trends, technologies, and best practices.

Qualifications:

• 6 months to 1 year of professional experience as a Web Developer.
• Strong experience with PHP development.
• Proficiency in WordPress theme and plugin development and customization.
• Solid understanding of HTML5, CSS3, and JavaScript.
• Basic understanding of responsive design principles.
• Familiarity with version control systems such as Git.
• Excellent problem-solving skills and attention to detail.
• Good communication skills, both written and verbal.
• Ability to work collaboratively within a team environment.
• Self-motivated with a strong desire to learn and grow.

• Ensure successful implementation of the new merchant with the goal to increase the number of company Digital ambassadors within the industry.
• Work closely with the merchant and the various CPD teams to guarantee a high-quality project delivery.
• Develop and execute an appropriate implementation plan for on-boarding, testing, and launch
• Configure the Product suite contracted by the merchant.
• Provide training to a select group of the merchant’s staff.
• Document key learning’s and collaborates with Solution and Technical engineers to streamline the integration and onboarding process
• Ensure transition the configured client to the internal Service Desk team and mentor its staff so they can provide full support to the client.
• Analyze and produce statistics and management reports for the leadership team

Education, skills, and experience

• Hands-on experience (1-5 years) and understanding of the eCommerce payment ecosystem and various roles/players (Payment Service Providers, payment schemes, etc.).
• Excellent communication skills whereby fluent English (written and oral) is a must.
• Coordination of end-to-end technical implementation of e-commerce payment products
• Expertise in credit card and international alternative payment solutions
• Expertise in PCI compliance and latest card schemes mandates
• Ability to manage simultaneously multiple projects and client relationships
• Knowledge of Internet and payments API related technologies including JSON, XML, HTML, CSS, and JavaScript
• Strong SQL knowledge
• Former experience in programming tools, including .NET and Java

Who We Are

Getir is a technology company, a pioneer of the online ultra-fast grocery delivery service business, that has transformed the way in which millions of people across the world consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal. 

Getir is growing incredibly fast in Europe, but we want to grow globally. From London to Tokyo, Sao Paulo to New York, our global ambitions can only be accomplished with exceptional technology.

If you've got the experience and the ambition to be a Database Administrator (Postgres) at Getir and  a founding part of our technology hub in Bangalore, please apply.

What you’ll be doing:

• Work with engineering and other teams to build & maintain our database requirements and answer big data questions
• Use your past DBA experience and industry wide best practices to scale and optimize the database services.
• Regularly conduct database health monitoring and diagnostics
• Create processes to ensure data integrity and identify potential data errors.
• Document and update procedures and processes.
• Troubleshoot and resolve problems as they arise

What we look for in you:

• You have A Bachelor’s degree in Computer Science, Computer Engineering, Data Science, or another related field.
• 3+ years of experience as a Database Administrator
• Proficiency administering PostgreSQL
• Extensive experience performing general troubleshooting database maintenance activities including backup and recovery, capacity planning, and managing user accounts.
• Experience in identifying and documenting risk areas and mitigation strategies for process and procedure activities.
• Experience in managing schemas, indexing, objects, and partitioning the tables.
• Experience in managing system configurations.
• Experience creating data design models, database architecture, and data repository design.
• Strong understanding of SQL tuning and optimization of query plans.
• Linux shell scripting skills and experience with production Linux environments
• Experience working with software engineers in a highly technical environment.
• Knowledge of 1+ programming language (e.g. C++, Scala, Java, JavaScript etc.)
• Excellent verbal and written communication skills.
• Knowledge administering MongoDB (Good to have)
• Knowledge administering Amazon RDS for PostgreSQL & Redshift. (Good to have)

Experience & Background

• B-Tech/BCA/MCA
• 0-2 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.
• Exposure on Service Now integration protocols with other application/systems
• Excellent attention to details, ability to multitask, and effective time management skills
• Knowledge of web based development languages; specifically JavaScript, Ajax
• Exposure of ITSM Framework and ITIL
• Good Communication Skills