Lead System Administrator / Team Leader – Server Administration (NOC)

Basic Qualifications

• BA/BS Degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

• 3–5 years of professional software engineering experience with a strong focus on frontend / UI development.

• Strong proficiency in React and TypeScript.

• Solid understanding of HTML5, CSS3, and modern JavaScript (ES6+).

• Experience integrating frontend applications with GraphQL APIs.

• Familiarity with microservices architectures and frontend–backend integration patterns.

• Experience with Git and collaborative development workflows.

• Hands-on experience using AI-assisted development tools in day-to-day engineering work.

Preferred Qualifications

• Experience working with or alongside NestJS-based microservices.

• Familiarity with GraphQL client libraries such as Apollo Client.

• Experience with frontend testing tools including Jest, React Testing Library, Cypress, or Playwright.

• Exposure to frontend performance optimization techniques (lazy loading, code splitting, memoization).

• Familiarity with design systems, accessibility tooling, and component-driven development.

• Exposure to LLM APIs, agent frameworks, or AI-enabled frontend automation.

Suggested Skills

• React / TypeScript

• GraphQL (Apollo Client)

• UI Architecture & Design Systems

• Frontend Testing (Jest, RTL, MSW)

• Build & Tooling (Webpack, ESLint, Prettier)

• CI/CD for Frontend

• AI-assisted Software Development & Automation

Additional Information

• AI-assisted development is a core expectation for this role.

• The team builds modern UI systems backed by GraphQL, NestJS microservices, and intelligent automation.

• This role offers opportunities to deepen frontend expertise while influencing how AI improves

Responsibilities

Develop and maintain web and backend components using Python, Node.js, and Zoho tools

Design and implement custom workflows and automations in Zoho

Perform code reviews to maintain quality standards and best practices

Debug and resolve technical issues promptly

Collaborate with teams to gather and analyze requirements for effective solutions

Write clean, maintainable, and well-documented code

Manage and optimize databases to support changing business needs

Contribute individually while mentoring and supporting team members

Adapt quickly to a fast-paced environment and meet expectations within the first month

Leadership Opportunities

Lead and mentor junior developers in the team

Drive projects independently while collaborating with the broader team

Act as a technical liaison between the team and stakeholders to deliver effective solutions

Selection Process

1. HR Screening: Review of qualifications and experience

2. Online Technical Assessment: Test coding and problem-solving skills

3. Technical Interview: Assess expertise in web development, Python, Node.js, APIs, and Zoho

4. Leadership Evaluation: Evaluate team collaboration and leadership abilities

5. Management Interview: Discuss cultural fit and career opportunities

6. Offer Discussion: Finalize compensation and role specifics

Experience Required

2-6 years of relevant experience as a Software Developer

Proven ability to work as a self-starter and contribute individually

Strong technical and interpersonal skills to support team members effectively

Hiring for Salesforce CPQ Architect

Location: Remote (Contract Position)

Experience: 8–10 Years

About the Role:

We are seeking an experienced Salesforce CPQ Lead to guide CPQ solution design, configuration, and implementation across multiple client projects. The ideal candidate will have deep technical and functional expertise in Salesforce CPQ, strong leadership skills, and hands-on experience in managing end-to-end CPQ delivery in enterprise environments.

Key Responsibilities:

Lead design and implementation of Salesforce CPQ solutions aligning with business needs and best practices.

Conduct requirement workshops with business stakeholders to gather, analyze, and translate needs into scalable CPQ configurations.

Design data models, pricing rules, product configurations, approval workflows, and guided selling processes.

Manage end-to-end release cycles: from design, development, testing, and deployment to post-go-live support.

Collaborate with developers, architects, QA teams, and integration specialists to ensure smooth solution delivery.

Optimize performance and maintain system integrity through best practice configuration and technical oversight.

Provide mentorship and guidance to the CPQ project team and serve as a subject matter expert.

Required Skills & Qualifications:

7–10 years of total Salesforce experience, with at least 4–5 years in CPQ-specific projects.

Proven expertise in Salesforce CPQ (Configure-Price-Quote), including product rules, pricing, discounting, quote templates, and renewal/amendment processes.

Experience leading requirement discovery sessions, solution design, and technical documentation.

Strong understanding of Salesforce Sales Cloud, Service Cloud, and integration patterns.

Hands-on experience with Apex, Lightning Components, and Salesforce automation tools (Flow, Process Builder, Validation Rules).

CPQ Specialist or Advanced Specialist certification preferred.

Excellent communication and client engagement skills in remote environments.

Nice to Have:

Experience with Salesforce Billing or Revenue Cloud.

Exposure to multi-org or multi-country project implementations.

Knowledge of Agile delivery methodologies.

hashtag

#SalesforceCPQ

hashtag

#SalesforceSalesCloud

hashtag

#ServiceCloud

hashtag

#integrationpatterns

hashtag

#Apex

hashtag

#Lightning

hashtag

#Components

Requirements

• 3+ years work experience writing clean production code
• Well versed with maintaining infrastructure as code (Terraform, Cloudformation etc). High proficiency with Terraform / Terragrunt is absolutely critical
• Experience of setting CI/CD pipelines from scratch
• Experience with AWS(EC2, ECS, RDS, Elastic Cache etc), AWS lambda, Kubernetes, Docker, ServiceMesh
• Experience with ETL pipelines, Bigdata infra
• Understanding of common security issues

Roles / Responsibilities:

• Write terraform modules for deploying different component of infrastructure in AWS like Kubernetes, RDS, Prometheus, Grafana, Static Website
• Configure networking, autoscaling. continuous deployment, security and multiple environments
• Make sure the infrastructure is SOC2, ISO 27001 and HIPAA compliant
• Automate all the steps to provide a seamless experience to developers.

What are we looking for:

● Good problem solving skills.

● Strong knowledge of CS fundamentals, data structures.

● Experience working in software development with one or more of the following programming languages: Java, Go, Scala, Python, C/C++.

● Strong understanding of relational and non-relational databases (MySql, Postgresql, MongoDB, Cassandra).

● Experience in working with distributed caching (Memcached, Redis, or comparable technology).

Experience in working with distributed messaging technologies like RabbitMQ, Kafka etc.

● Ability to design and implement low latency RESTful services.

● Experience with microservices and web application/services development. 

• Experience in .Net Core, MVC framework, WebAPI
• Deep understanding of programming principles and OOPS concepts.
• Strong Coding Discipline
• Comprehensive knowledge on Good Practices, Coding guidelines, General Programming Paradigms
• Excellent verbal communication skills and good interpersonal skills.
• Good experience in Error handling & debugging techniques
• Strong Logical, analytical & problem solving skills
• Ability to build well maintained libraries & tools based on the business needs
• Experience in mentoring the teams and helping them
• Azure / AWS DevOps knowledge is desirable but not a must.

Have an Experience indeveloping nativeAndroid apps(depth knowledgeof Android SDK,

NDK)

Depth knowledge of SQLite and Room

Excellent in JAVA, Kotlin language with a good debugging Skills

Expert in using Android Studio and Git .

Developing universal application, which can run on most available android devices.

Must have good understanding of Object-Oriented Programming

Good eye for mobile app design and product sense

Experience in cross platform Tools like Appcelerator

Internally motivated, able to work proficiently both independently and in a team environment.

Good communication skills with both internal team members and external business stakeholders

Strong initiative to find ways to improve solutions, systems, and processes.

Experience of working on Android Studio.

Good in data structure and Algorithms.

Very Sound knowledge of Android Components.

Good in Multi-threading concepts(Desired).

Very good understanding of Java, garbage collection and design patterns.

Third party API Integration like Facebook, Twitter, Payment Gateways.

Experience with Android Google Maps API, and other location based services

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately