Content Writer Intern

Position Overview:

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

- Monitor for, triage, and resolve live issues in mission critical enterprise environments.

-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.

-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.

-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.

-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.

-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.

-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.

-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.

-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.

- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.

-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.

-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning

- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver

- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.

- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.

-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.

Why Join Us:

- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

- Collaborative and innovative work environment.

- Competitive salary and benefits package.

- Professional growth and development opportunities.

- Chance to work on cutting-edge technology and products that make a real impact.

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

Shortened version:

• 5+ years experience in Python with strong core concepts (OOP, data structures, exception handling, problem-solving)
• Experience with FastAPI (preferred) or Flask/Django
• Strong REST API development & authentication (JWT/OAuth)
• SQL (MySQL/PostgreSQL) & NoSQL (MongoDB/Firestore) experience
• Basic cloud knowledge (GCP or AWS)
• Git, code reviews, clean coding & performance optimization
• Good communication and teamwork skills

Responsibilities:

• Build and maintain scalable backend apps and REST APIs
• Work with databases, third-party integrations, and cloud deployments
• Write clean, testable, optimized code
• Debug, troubleshoot, and improve performance
• Collaborate with team on technical solutions

Good to have:

• GCP (BigQuery, Dataflow, Cloud Functions)
• Microservices, Redis/Kafka/RabbitMQ
• Docker, CI/CD
• Basic Pandas/Numpy for data handling

Perks & Benefits

• 5 Days Working
• Family Health Insurance
• Relaxation Area
• Affordable Lunch
• Free Snacks & Drinks
• Open Work Culture
• Competitive Salary & Benefits
• Festival Celebrations
• International Exposure Opportunities
• 20 Paid Leaves per Year
• Marriage Leave & Parental Leave Policy

As a B2B Marketer, you will handle marketing efforts for brand awareness. As well as, lead generation, web site development and content curation/creation, and sales collateral.

Roles and Responsibilities

• Design content marketing strategies and set short-term goals.
• Online and offline marketing: hands-on experience with digital media, including SEM, display, social, email, and affiliate channels.
• Experience working with a sales team in both Sales Enablement and Account-Based Approach.
• Knowledge of Demand Generation tactics and Lead Conversion principles.
• Understanding of A/B and multivariate testing, user segmentation, and reporting processes.
• Ability to create value propositions that communicate clearly to targeted audiences.
• Extensive experience creating audience segments and developing marketing campaigns that deliver a targeted message and create affinity with brands.
• Accomplished at leveraging full value from marketing automation processes and tools.

Requirements

• Degree in Marketing or relevant field.
• 3+ years of hands-on marketing experience in a B2B role.
• Excellent understanding of B2B marketing.
• Demonstrated ability to manage the budgeting process and use of analytical skills.
• Proven track record in delivering marketing campaigns that drive sales growth.
• Ability to remotely create and manage marketing strategies.
• An understanding of agile marketing, to identify and focus on high-value projects and then continuously and incrementally improve the results over time.
• Excellent communication skills.

Job Summary:

We are seeking a talented and motivated Full Stack Web Developer with strong expertise in frontend technologies (HTML, CSS, JavaScript, jQuery) and backend development using Python. The ideal candidate will be responsible for designing, developing, and maintaining responsive and interactive web applications.

Key Responsibilities:

• Develop user-friendly web interfaces using HTML5, CSS3, JavaScript, and jQuery
• Design and implement responsive web pages for cross-browser compatibility
• Build backend logic and RESTful APIs using Python (preferably with Flask/Django)
• Integrate frontend components with backend services for full functionality
• Debug, test, and optimize code for performance and scalability
• Collaborate with UI/UX designers and other developers for seamless integration
• Maintain documentation and participate in code reviews
• Stay updated with the latest trends and technologies in web development

Required Skills:

Frontend:

• Strong knowledge of HTML5, CSS3, JavaScript
• Experience with jQuery and DOM manipulation
• Understanding of responsive design and cross-browser compatibility

Backend:

• Solid foundation in Python programming
• Experience with web frameworks like Flask or Django
• Knowledge of database integration (SQL/NoSQL)

Other:

• Familiarity with RESTful APIs and JSON
• Basic knowledge of version control systems like Git
• Strong debugging and problem-solving skills

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field
• 1–3 years of experience in web development (for junior/mid-level roles)
• Experience with AJAX, Bootstrap, or other frontend libraries is a plus
• Exposure to cloud platforms (AWS, Azure, etc.) is an advantage

Benefits:

• Competitive salary and performance bonuses
• Flexible working hours / Hybrid or Remote options
• Learning and development opportunities
• Supportive and collaborative work culture

Summary of Role

Innovate to solve the world's most important challenges. We are looking for Advanced User Exp Designer with strong capabilities to design and own the product experience. The designer would be responsible for end to end interaction and visual design.

Responsibilities

• Own the design execution while working closely with key stakeholders in design, engineering and business stakeholders to solve user needs and business goals
• Demonstrate mastery of the end-end UX process, including user research for discovery and product definition, and multiple methods of formal and informal user evaluations
• Demonstrate a strong understanding of Agile / Lean UX methodologies
• Prioritize backlog effectively; communicate clear timelines and status updates at all levels
• Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories
• Conduct research and evaluation of designs, as well as emerging technology, industry, and market trends

Must Have Background for this Role:

• Bachelor's degree preferably from tier 1/ tier 2 design school.
• Outstanding user experience design portfolio
• Bachelors degree in human factors, psychology, user experience design or related degree
• Some experience in user experience design, interaction design or human factors
• Proficient user experience design skills, e.g., customer journey map, experience diagramming, task analysis, workflow design, etc.
• Experience with observational research and usability testing
• Graduate degree in user experience design, human factors, interaction design or related discipline.
• Fluent with design sketching and prototyping tools, e.g., Axure, Balsamiq, Visio, etc.
• Experience with design trends, benchmarking, forecasting and concept creation

• Experience with project planning, scoping and execution in a phase-gate and/or agile environment

Required Skills for this Role: 

• Has 5+ years of experience (e.g. interaction, graphic, visual, product, industrial), User Experience, HCI, or a related field
• Must have strong background in interaction/UX design and continue to be hands-on as an interaction designer
• Conducts user research to understand user needs, mental models and working contexts
• Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition.
• Has real-world experience in managing projects & stakeholders

• Skilled in standard design & wireframing tools (Adobe CC, Sketch) and visual communication

Deliverables:

Manage Social Channel Strategy, Ideation and Programming 

• Oversee and execute social media calendars, brand guidelines, best practices, promotional  campaigns, and day-to-day social media activities while optimizing the brand's presence on all 

relevant social media platforms. This includes upcoming news (funding announcements, IPOs, media coverage) and thought leadership content, and amplification of portfolio content when  appropriate

• Conceptualization and execution of social media content as per the brand's tonality

• Ensure on-time and efficient realization of day-to-day and monthly goals set for the team.

• Develop social media campaign strategy for content launches, company exits/milestones, and events

• Draft social copy and create social graphic assets in Canva, and/or videos tailored for relevant social media, review edits and finalize assets

• Monthly report detailing social performance with insights and recommendations

• Make recommendations for team to improve their social presence

• Social monitoring and listening – listen to relevant conversations, see where we can opportunistically plug in, flag content deficits

We are looking for a Public Relations (PR) Specialist to take on full responsibility for creating, planning, and executing public relations strategies in order to maintain and enhance the perception of our company among various internal and external audiences.

• Create PR plans and strategies
• Improve the quality of the company’s voice via different online and offline channels
• Serve as a first contact person for all media queries
• Write press releases, media announcements, speeches and other PR copy
• Prepare presentations for media briefings and other meetings
• Organize and oversee company events such as fairs, open days, seminars, conferences, etc.
• Provide effective crisis management solutions in times of need
• Suggest effective ways of peaceful resolving any internal or external disputes
• Conduct research and analyze public opinion
• Build and maintain targeted media lists, and nurture relationships with key reporters
• Monitor and analyze the effectiveness of PR campaigns and communicate insights to management
• Collaborate with external stakeholders including public affairs offices, consumer organizations, and professional societies 
  
  

Requirements:

• Previous working experience as Public Relations Specialist for 3 years
• Hands-on experience with a variety of different PR campaigns 
• Applicable knowledge in copywriting and editing
• Experience with diverse social media platforms (LinkedIn, Twitter, Instagram, Facebook, etc.)
• Excellent communication, presentation and leadership skills
• Outstanding organizational and time management skills
• Passion for public speaking
• Attention to details
  
  

• Assess automation opportunities from a technical perspective and provide document solutions in the form of SDD
• Perform detailed estimations towards the finalized scope
• Design, develop, and test automation workflows
• Prepare solution presentation documents, present the solution and implementation plan to the CoE teams and project stakeholders
• Understand client’s business requirements and clearly document them in order for RPA developers to deploy the automation projects in an optimal manner
• Deploy RPA components including bots, robots, development tools, code repositories, and logging tools
• Create process and end-user documentation
• Collaborate with other development team members and guide junior developers to ensure proper implementation and integration of the solutions
• Perform peer review of developed components and test cases
• Support deployments or troubleshoot production issues; flexible to work in shifts when the demand arises
• Should be able to report project status to the stakeholders.

Skills Required

• UiPath
• UiPath Orchestrator
• Sound Knowledge of Microsoft VB, Excel, Macros
• Microsoft Visio, Freemind or equivalent tool
• Documentation and presentation using Microsoft Word and Powerpoint
• Understanding of CSS, HTML
• Experience in automating SAP flows in UiPath
• Excellent communication and presentation skills
• Template development in ABBYY OCR tool and integration if the solution in UiPath
• Knowledge of processes in the Manufacturing/Automotive domain
• Certified Advanced RPA Developer (UiARD)
• Knowledge of other RPA tools