Technical Support L3 - Exchange Server

About the Role:

We are seeking a highly skilled and passionate Full Stack MERN Developer to join our growing development team. The ideal candidate will be proficient in JavaScript and have experience working with both MongoDB and PostgreSQL databases. As a Full Stack Developer, you will be responsible for designing, developing, and maintaining scalable and performant web applications across our product verticals.

Responsibilities:

• Collaborate with product managers, designers, and other developers to design and develop full-stack web solutions.
• Build responsive, user-friendly interfaces using React.js.
• Develop robust and scalable backend services using Node.js and Express.js.
• Design, implement, and manage databases using MongoDB and PostgreSQL.
• Develop and integrate RESTful APIs and third-party services.
• Ensure cross-platform optimization for mobile responsiveness.
• Write clean, maintainable, and well-documented code.
• Conduct code reviews, unit testing, and performance tuning.
• Troubleshoot, debug, and upgrade existing applications.
• Ensure security and data protection best practices.

Requirements:

• 1-5 years of experience as a Full Stack Developer (preferably MERN stack).
• Proficient in JavaScript, both frontend and backend.
• Strong experience with React.js, Node.js, and Express.js.
• Working knowledge of MongoDB and PostgreSQL.
• Familiarity with version control systems (e.g., Git).
• Understanding of server-side architecture and RESTful APIs.
• Familiarity with cloud platforms (e.g., AWS, or GCP) is an advantage.
• Good understanding of security and performance optimization.

Who We Are 

Studio Management (studiomgmt.co) is a uniquely positioned organization combining venture capital, hedge fund investments, and startup incubation. Our portfolio includes successful ventures like Sentieo (acquired by AlphaSense for $185 million), as well as innovative products such as Emailzap (emailzap.co) and Mindful Minutes for Toddlers. We’re expanding our team to continue launching products at the forefront of technology, and we’re looking for an Engineering Lead who shares our passion for building the “next big thing.”

The Role 

We are seeking a hands-on Engineering Lead to guide our product development efforts across multiple high-impact ventures. You will own the overall technical vision, mentor a remote team of engineers, and spearhead the creation of new-age products in a fast-paced startup environment. This is a strategic, influential role that requires a blend of technical prowess, leadership, and a keen interest in building products from zero to one.

Responsibilities

• Technical Leadership: Define and drive the architectural roadmap for new and existing products, ensuring high-quality code, scalability, and reliability.
• Mentorship & Team Building: Hire, lead, and develop a team of engineers. Foster a culture of continuous learning, ownership, and collaboration.
• Product Innovation: Work closely with product managers, designers, and stakeholders to conceptualize, build, and iterate on cutting-edge, user-centric solutions.
• Hands-On Development: Write efficient, maintainable code and perform thorough code reviews, setting the standard for engineering excellence.
• Cross-Functional Collaboration: Partner with different functions (product, design, marketing) to ensure alignment on requirements, timelines, and deliverables.
• Process Optimization: Establish best practices and processes that improve development speed, code quality, and overall team productivity.
• Continuous Improvement: Champion performance optimizations, new technologies, and modern frameworks to keep the tech stack fresh and competitive.

What We’re Looking For

• 4+ Years of Engineering Experience: A proven track record of designing and delivering high-impact software products.
• Technical Mastery: Expertise in a full-stack environment—HTML, CSS, JavaScript (React/React Native), Python (Django), and AWS. Strong computer science fundamentals, including data structures and system design.
• Leadership & Communication: Demonstrated ability to mentor team members, influence technical decisions, and articulate complex concepts clearly.
• Entrepreneurial Mindset: Passion for building new-age products, thriving in ambiguity, and rapidly iterating to find product-market fit.
• Problem Solver: Adept at breaking down complex challenges into scalable, efficient solutions.
• Ownership Mentality: Self-driven individual who takes full responsibility for project outcomes and team success.
• Adaptability: Comfort working in an environment where priorities can shift quickly, and opportunities for innovation abound.

Why Join Us

• High-Impact Work: Drive the technical direction of multiple ventures, shaping the future of new products from day one.
• Innovation Culture: Operate in a remote-first, collaborative environment that encourages bold thinking and rapid experimentation.
• Growth & Autonomy: Enjoy opportunities for both leadership advancement and deepening your technical skillset.
• Global Team: Work alongside a diverse group of talented professionals who share a passion for pushing boundaries.
• Competitive Benefits: Receive market-leading compensation and benefits in a role that rewards both individual and team success.

1. Develop customizations and configurations to the Microsoft Dynamics 365 platform, including entity customization, form design, workflow development, and business process automation.
2. Collaborate with functional teams to gather and document requirements for customizations and integrations.
3. Provide technical expertise and guidance to the functional teams on best practices for Dynamics 365 customization and integration.
4. Develop and maintain technical documentation, including design documents, specifications, and test plans.
5. Work with internal and external stakeholders to troubleshoot and resolve technical issues related to Dynamics 365 customizations and integrations.
6. Stay up-to-date with the latest Dynamics 365 features and technologies, and provide recommendations for process improvements and system enhancements

Experience in Test Automation Using Selenium 

1. Understanding Test Requirements and analyzing the Application under Test(AUT). 
2. Generating Test Cases (Test Scripts) using Selenium Element locators and WebDriver API Commands. 
3. Enhancing Test cases using Java Programming. 
4. Debugging Test Cases and Fixing Errors. 

• Designing and Developing web applications using Laravel 7 / 8
• Closely working front-end and back-end developers on projects.
• Hands on experience with handing MySQL queries
• Excellent logical and analytics skill
• Experience on handling and developing API end points
• Experience with Payment Gateway integrations and implementations
• Knowledge on any Frontend Framework - Bootstrap / Foundation / Backbone (Secondary skills, added advantage)

• Follow standard coding structure with Security first approach to avoid vulnerabilities such as SQL Injection and XSS
• Sound knowledge on integrating multiple payment gateway

Roles and Responsibilities:

• Review training content and assessments. The review parameters include (but are not limited to) the following:

○ Rewrite the training content wherever necessary to simplify it or to make it more age

appropriate.

○ Create engaging learning activities and provide exercises and activities that enhance

the learning process.

○ Devise modes of assessment, such as tests or quizzes, to measure the effectiveness

of course.

○ Analyze and apply trends and best practices in learning technologies and instructional

design.

○ Suggest instructional enhancements to the content and assessments so the learning

experience is superior.

○ Check if all the training assets follow the instructional guidelines.

○ Work with subject matter experts to identify target audience’s training needs

○ Do a thorough language review.

○ Do a thorough formatting check and fixes.

• Brainstorm with the content developer to storyboard the concepts introduced in a lesson/chapter.
• Create guidelines and templates as and when needed.
• Conduct audits of the live classes to check how the content is getting translated into the actual class experience.
• Give inputs for process improvements.

Skill Set:

1. General:

• In-depth understanding of activity based teaching-learning methods with a strong knowledge of pedagogies to teach 21st Century Skills.
• At least 3-4 years of experience in instructional design and/or content writing.
• Experience in editing documents with an eye for details.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Excellent verbal and written communication skills.

○ Must demonstrate the ability to communicate effectively at all levels of the 

organization.

1. Technical:

• Understanding of Object-Oriented concepts.
• Basic understanding of core programming concepts with teaching skills will be an asset.
• Good exposure on-
  • Object-Oriented Programming language(s) (preferably JavaScript/Python)
  • Web Technology (HTML/CSS/JavaScript)- Front End Development
  • Block-Based Coding environment like Code.org or Scratch will be a plus
  • Knowledge of RDBMS (MySQL, Airtable, Firebase etc.) will be an added advantage

• Interacting with clients, solving problems and making sure the deadlines are met
• Proactively assessing, clarifying and validating client needs on an ongoing basis
• Leading and participating in implementation of new initiatives and ideas
• Preparing regular reports of progress and forecasts to internal and external stakeholders
• Coordinating with all the departments within the company like Creative, Business Development, Accounts, Operations, etc
• Coordinating with vendors, agencies etc. for timely delivery

Desired Candidate Profile

• Bachelor’s degree, MBA is an added advantage
• 1-2 years of experience from Edutech / Education Industry in a similar role
• Microsoft excel knowledge is must (vlook up, pivot table, data representation)
• Excellent communication skills (verbal and written)
• Strong business acumen, ethics and high integrity
• High comfort level in using online software platforms
• Ability to multi-task
• A positive attitude and ability to work well within a team