
Technical Support L3 - Exchange Server
at An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Technical Support L3 - Exchange Server" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune !!!
Position: Technical Support L3 - Exchange Server
Must Have Skills
Exchange Server, O365
Experience Level: 4+ Years
Required Skills
- Knowledge of Exchange Management & troubleshooting.
- Knowledge of Office 365 Management & troubleshooting.
- Knowledge of Active Directory management & troubleshooting.
- Knowledge of mail routing and client connectivity.
- Knowledge of Back up configuration & troubleshooting.
- Well versed with Windows event log & analysis.
- Enthusiasm for learning new skills.
- Good communication skills - both written and verbal.
- Passion for providing exceptional service to customers.
- Strong sense of ownership and accountability.
- Strong work ethics.
Roles & Responsibility:
- Expert knowledge of Exchange 2010, 2013, 2016, and 2019 its troubleshooting.
- Advanced Knowledge of handling Office 365 issues.
- Advanced Knowledge of Active Directory Replication, Permission Management, Group Policy, and troubleshooting will be added advantages.
- Must have a minimum of 4 years working experience and intimate proficiency with Microsoft Exchange 2010, 2013, 2016, and 2019 administration and troubleshooting in a large-scale multi-site environment.
- Must have skills in deploying Exchange in a large enterprise environment.
- Knowledge of Exchange Hardening.
- Expert knowledge of mail flow and third-party smart host filtering.
- Expert knowledge of Outlook and OWA configuration and troubleshooting.
- Expert knowledge in Troubleshooting issues by checking Exchange Logs and Windows Event Logs.
- Advanced knowledge in a clustered environments (Windows Cluster / DAG).
- Expert knowledge in Backup Applications with respect to Active Directory and Microsoft Exchange 2010, 2013, 2016.
- Good to have knowledge of Azure.
Employment Mode: Permanent Opportunity
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Pune - Hinjewadi Phase 2

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Dear Aspirants,
We are Looking for professionals who have an analytical perspective, have worked on enterprise-level projects, and always seek to exceed customer expectations.
In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please apply here with the response to questions.
We shall reach you back for scheduling the interviews post this.
About the Company :
Driven by a Passion for Excellence :
Acidaes Solutions Pvt. Ltd. is a fast-growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award-winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.
CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com
Educational Qualification :
- B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
- 60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
- All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)
Exp level - 1 to 5 yrs
Location - Andheri (Mumbai)
Technical expertise required :
- a) Meeting clients to understand their CRM and process requirements.
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- c) Re-engineer business processes to ensure accurate CRM roll-out.
- d) Creating and managing the project schedule, participating in performance standards discussions.
- e) Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule.
- f) Coordinating with departments to ensure delivery.
Desired Proficiency :
- a) Excellent verbal and written communication, problem-solving, and analytical skill.
- b) Ability to deliver on timeliness
- c) Excellent customer facing skills
- d) Appreciation of Business Issues
- e) Strong Technical background.
- f) Experience in BFSI and CRM domain is preferred.
- g) Exposure to Microsoft .NET framework and databases is a plus.
If this role sounds exciting to you and fulfills your future goals, then we would love to hear from you.
Regards,
Deepak Sharma
Human Resources









