Customer Support executive

About GradRight

Our vision is to be the world’s leading Ed-Fin Tech company dedicated to making higher education accessible and affordable to all. Our mission is to drive transparency and accountability in the global higher education sector and create significant impact using the power of technology, data science and collaboration.

GradRight is the world’s first SaaS ecosystem that brings together students, universities and financial institutions in an integrated manner. It enables students to find and fund high return college education, universities to engage and select the best-fit students and banks to lend in an effective and efficient manner.

In the last three years, we have enabled students to get the best deals on a $ 2.8+ Billion of loan requests and facilitated disbursements of more than $ 350+ Million in loans. GradRight won the HSBC Fintech Innovation Challenge supported by the Ministry of Electronics & IT, Government of India & was among the top 7 global finalists in The PIEoneer awards, UK.

GradRight’s team possesses extensive domestic and international experience in the launch and scale-up of premier higher education institutions. It is led by alumni of IIT Delhi, BITS Pilani, IIT Roorkee, ISB Hyderabad and University of Pennsylvania. GradRight is a Delaware, USA registered company with a wholly owned subsidiary in India. 

About the Role

We are looking for a passionate DevOps Engineer with hands-on experience in AWS cloud infrastructure, containerization, and orchestration. The ideal candidate will be responsible for building, automating, and maintaining scalable cloud solutions, ensuring smooth CI/CD pipelines, and supporting development and operations teams.

Core Responsibilities

Design, implement, and manage scalable, secure, and highly available infrastructure on AWS.

Build and maintain CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or GitHub Actions.

Containerize applications using Docker and manage deployments with Kubernetes (EKS, self-managed, or other distributions).

Monitor system performance, availability, and security using tools like CloudWatch, Prometheus, Grafana, ELK/EFK stack.

Collaborate with development teams to optimize application performance and deployment processes.

Required Skills & Experience

3–4 years of professional experience as a DevOps Engineer or similar role.

Strong expertise in AWS services (EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch, EKS, etc.).

Hands-on experience with Docker and Kubernetes (EKS or self-hosted clusters).

Proficiency in CI/CD pipeline design and automation.

Experience with Infrastructure as Code (Terraform / AWS CloudFormation).

Solid understanding of Linux/Unix systems and shell scripting.

Knowledge of monitoring, logging, and alerting tools.

Familiarity with networking concepts (DNS, Load Balancing, Security Groups, Firewalls).

Basic programming/scripting experience in Python, Bash, or Go.

Nice to Have

Exposure to microservices architecture and service mesh (Istio/Linkerd).

Knowledge of serverless (AWS Lambda, API Gateway).

7-10 years of experience, including 3+ years of lead experience, preferably working for a startup. The Creative Lead leads the design process including initial requirements definition and conceptualization with the Business Analysis teams and the project managers. A designer contributes to the evolution and improvement of the existing design   process. The Creative Lead also collaborates with the internal teams to develop creative strategy. In addition, he or she also converts complex technical and/ or business concepts into compelling visuals/ graphics.

• The roles and responsibilities of the Creative Lead include the following:
• Overseeing all digital projects and being responsible for the overall quality of the design deliverable.
• Directing the creative team in production of digital assets and other deliverables online and in prints.
• Communicating and creating an overall creative team vision by defining the direction and goals for the group.
• Setting and maintaining creative standards for the department
• Writing project creative briefs especially for web and mobile layouts (the train of thoughts)
• Adhering to compliance procedures and internal/ operational risk controls in accordance with all applicable regulatory standards, requirements, and policy.

Functional Area: IT Software – eCommerce, Internet Technologies, Mobile Apps

Job description.

Role : UI/UX designer

EXP : 3 - 5 yrs

Mode : WFO

Location : Coimbatore

Role Description

This is a full-time on-site UI/UX Designer role located in Coimbatore. The successful candidate for this position will be responsible for designing and implementing user interfaces and experiences that will allow users to interact effectively with our products and digital solutions. The UI/UX Designer will be required to work closely with cross-disciplinary teams to understand and translate requirements into intuitive and effective user interfaces and experiences.

Desired Candidate Profile :

• Candidate should have creative & analytic mindset.
• Should expert in Graphic, Web & Mobile App Designs.
• Expert knowledge in Adobe XD, Figma, Photoshop, Illustrator, and other design tools.
• Should have knowledge of HTML5/CSS3, JavaScript.
• Must have knowledge in wireframing tools.
• Knowledge Material-UI.
• Must have knowledge SEO friendly websites.
• Experience with Responsive Website Design.
• Understanding of user experience, usability and responsive web design will be preferred.
• Good knowledge of the latest web technologies, cross browser and platform issues.
• Good Communication skills.
• Strong sense of aesthetics and familiarity with latest design trends is needed.
• Keeping up to date with recent technological and software developments.
• Working as part of a multi-disciplinary team. 

Responsibilities

Serve as the first in-depth

point of

contact to our prospects/ customers

and be a true

LambdaTest evangelist

Qualify Convert contacts/

prospects

to

qualified sales appointments by

maintaining a

healthy cadence of calls and emails

Should always prioritize tasks based

on

(prospect’s/ customer’s) response,

interest, and

business needs

CRM hygiene - document all calls/ emails/ activities on CRM system

and provide

appropriate forecast to the sales management

Requirements

2 - 4 years of Sales/ BDR/ Outbound/ Cold Calling experience in SaaS industry is a must

B.Tech in C.S, I.T, or related field is a plus

Fluent in English - written and spoken with a passion for technology

Functional experience in prospecting tools and CRM

platforms, like - Sales Navigator,

Outreach, Zoom info, ZOHO, SFDC etc

Proficient in lead generation and appointment setting

via

cold

calling, email campaigns,

LinkedIn connects, etc

Exceptional prospecting, discovery and qualification skills.

Should be able to connect and develop relationships with

CXO

level executives over the

phone/ con-calls

Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic,

fast-changing environment

Experience working in a rapidly growing, fast-paced organisation selling SaaS solutions to

enterprise companies.

Strong business acumen, ethics and high integrity

VOCSO Technologies is looking to hire experienced developers in PHP to join our growing Organisation. Working alongside front-end developers, designers, and other back-end developers, you will be responsible for delivering fast, scalable solutions to any eCommerce site, mobile app or CMS project given to your team.

1) Work experience in frameworks (Laravel / CodeIgniter / Core PHP ).
2) Work experience In CMS (Drupal / Wordpress) will be an added advantage.
3) Ability to interpret written requirements and technical specification documents.
4) Integration of user-facing elements developed by front-end developers
5) Build efficient, testable, and reusable PHP module
6) Solve complex performance problems and architectural challenge

 

Essential duties and Responsibilities:

•             Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.

•             Maintain employees' access on associated computer systems and/or phone/voicemail systems

•             Assist employees with Smartphones, Laptops and Tablets

•             Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

•             Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.

•             Works with senior IT staff to purchase hardware and software.

•             Assesses functional needs to determine specifications for purchases.

•             In Person, Phone, Email and Ticket support with onsite and remote employees.

•             Manage Ticket pipeline within stated SLA's.

•             Performs all other duties as required.

Essential Knowledge & Skills:

•             Knowledge of principles, methods, and practices related to payroll activities.

•             Knowledge of accounting procedures and practices.

•             Able to exercise great initiative independent judgment.

•             High regard for confidentiality and ability to maintain confidential information.

•             Ability to manage several projects and tasks simultaneously.

•             Solid problem-solving and business acumen skills.

•             Willingness to work additional hours in order to meet tight deadlines.

•             Exceptional written and verbal communication

•             Excellent customer service

•             Highly organized, with exceptional attention to detail

•             Able to thrive in a fast-paced environment

•             Efficient written and verbal skills in the English language

Education and/or Experience:

•             Associates Degree in Information Systems, Business, Communications or related field

•             3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers

•             3-7 years IT Customer Service Experience a must

•             Experience troubleshooting hardware issues remotely.

•             Experience installing software, patches and updates on Desktops and Laptops remotely

•             Experience troubleshooting basic network, software and printing problems

•             Mortgage Industry experience a plus

•             High School Diploma required

Machines, office equipment & software:

•             Windows 7/8/10 desktop, laptop and tablet computers

 

         Accounts Executive- German 

     Are you looking to work at a fast-growing company? Willing to roll up your sleeves, jump in, and create results     working alongside a seasoned, dedicated group of entrepreneurs?

Roambee Corporation (www.Roambee.com) is a Santa Clara based IoT tech startup revolutionizing the way goods, shipments, and assets get monitored in real-time around the world. With 200+ customers in over 15 countries, and offices in USA, India, Germany, Mexico, Brazil, South Africa, and the UAE, we work with our customers to ensure they have a new degree of control of their supply chain and assets than ever thought possible.

Roambee has entered into a strategic partnership with Deutsche Telekom. Roambee has the heart, soul, and work-ethic of a start-up, along with significant business momentum and measurable success. You will get the opportunity to work side-by-side as well as virtually, with talented, smart people around the world who have already cut their chops at the big companies and other successful start-ups. Now, we've chosen to take the professional risks – and earn the rewards – that comes with building a global business from the ground up.

Your Area of Responsibility:

• Support regarding the preparation of monthly and annual financial statements according to German GAAP and IFRS.
• Posting of business transactions in the general ledger and sub ledger (debtors; creditors; property, plant and equipment).
• Preparation of VAT returns, tax balance sheets.
• Preparation of financial reports for internal and external stakeholders.

What We’re Looking For:

• You have Expert Knowledge of German GAAP (HGB) and German Tax Law.
• You are very proficient in MS Office and have experience with SAP.
• You have 2-3 years of work experience as an accountant in preparing of financial statements according to     German GAAP and IFRS.
• Ideally, you have successfully completed business-related studies with a specialization in financial accounting, tax, controlling or something similar.
• You have an outstanding ability to convert theoretical knowledge into practical skills and reasoning.
• You are outcome-orientated and you show initiative and responsibility.
• You are good at structuring, prioritizing your work and you show responsibility towards your tasks.
• Team work, analytical thinking and excellent communication skills should all be among your strengths as well as intercultural competency and a high work-load tolerance.
• You enjoy working in a dynamic start-up environment.
• You have a good understanding and knowledge of English.

The position begins as soon as we find the right candidate. Compensation is negotiable and depends on experience and skill level. Our compensation consists of salary, performance bonus, and stock options. 

Please note:

• This job is located in Mumbai, India. Candidate must be authorized to legally work in the
• Recruitment agencies: We do not accept unsolicited agency resumes. Please do not forward resumes to this email, our company website email, or any other company location. We are not responsible for any fees related to unsolicited resume