Customer Support executive

Job Title : Senior DevOps Engineer

Location : Remote

Experience Level : 5+ Years

Role Overview :

We are a funded AI startup seeking a Senior DevOps Engineer to design, implement, and maintain a secure, scalable, and efficient infrastructure. In this role, you will focus on automating operations, optimizing deployment processes, and enabling engineering teams to deliver high-quality products seamlessly.

Key Responsibilities:

Infrastructure Scalability & Reliability :

• Architect and manage cloud infrastructure on AWS, GCP, or Azure for high availability, reliability, and cost-efficiency.
• Implement container orchestration using Kubernetes or Docker Compose.
• Utilize Infrastructure as Code (IaC) tools like Pulumi or Terraform to manage and configure infrastructure.

Deployment Automation :

• Design and maintain CI/CD pipelines using GitHub Actions, Jenkins, or similar tools.
• Implement deployment strategies such as canary or blue-green deployments, and create rollback mechanisms to ensure seamless updates.

Monitoring & Observability :

• Leverage tools like OpenTelemetry, Grafana, and Datadog to monitor system health and performance.
• Establish centralized logging systems and create real-time dashboards for actionable insights.

Security & Compliance :

• Securely manage secrets using tools like HashiCorp Vault or Doppler.
• Conduct static code analysis with tools such as SonarQube or Snyk to ensure compliance with security standards.

Collaboration & Team Enablement :

• Mentor and guide team members on DevOps best practices and workflows.
• Document infrastructure setups, incident runbooks, and troubleshooting workflows to enhance team efficiency.

Required Skills :

• Expertise in managing cloud platforms like AWS, GCP, or Azure.
• In-depth knowledge of Kubernetes, Docker, and IaC tools like Terraform or Pulumi.
• Advanced scripting capabilities in Python or Bash.
• Proficiency in CI/CD tools such as GitHub Actions, Jenkins, or similar.
• Experience with observability tools like Grafana, OpenTelemetry, and Datadog.
• Strong troubleshooting skills for debugging production systems and optimizing performance.

Preferred Qualifications :

• Experience in scaling AI or ML-based applications.
• Familiarity with distributed systems and microservices architecture.
• Understanding of agile methodologies and DevSecOps practices.
• Certifications in AWS, Azure, or Kubernetes.

What We Offer :

• Opportunity to work in a fast-paced AI startup environment.
• Flexible remote work culture.
• Competitive salary and equity options.
• Professional growth through challenging projects and learning opportunities.

• Strong development experience in Python in the environment of Unix/Linux/Ubuntu
• Strong practical knowledge of Python and its libraries.
• Current working experience with cloud deployment of AWS/Azure/GCP, Microservice architecture, and Docker in Python.
• Good knowledge of CI/CD and DevOps practices
• Good Experience of Python with Django/ Scrapy/ Flask frameworks.
• Good Experience in Jupyter/ Docker/ Elastic Search, etc.

• Solid understanding of software development principles and best practices.
• Strong analytical thinking and problem-solving skills.
• Proven ability to drive large-scale projects with a deep understanding of Agile SDLC, high collaboration, and leadership.

• Expected to have migration experience from one version to the other, as this project is about migration to the latest version.
• Preferred if had an OpenEdx platform experience or any LMS platform. 

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for a skilled and experienced Senior Frontend Developer specializing in Vue.js to join our team. In this role, you will be responsible for designing and implementing user interfaces that enhance our customer experience. Your contributions will play a critical role in driving the success of our projects by creating dynamic, intuitive, and responsive web applications.

Responsibilities:

Develop, maintain, and enhance web applications using Vue.js to create seamless, user-friendly experiences.

Collaborate with cross-functional teams, including UX/UI designers, product managers, and backend developers, to deliver high-quality products.

Write clean, maintainable, and scalable code while adhering to best practices in frontend development.

Perform code reviews, optimize application performance, and debug issues for a smooth user experience.

Stay updated on the latest Vue.js features and web development trends to bring innovative ideas to the team.

Requirements:

Minimum of 5 years of experience in frontend development with a strong focus on Vue.js.

Minimum of 1 year of experience in development with TypeScript

Expertise in JavaScript, HTML5, CSS3, and responsive web design.

Proficient in Vue.js and Vuex, with experience in RESTful APIs and component-based development.

Familiarity with modern development tools and workflows (e.g., Git, Webpack, npm).

Excellent verbal and written communication skills to work effectively with team members and stakeholders.

Nice-to-Have:

Experience with accessibility.

Experience in regulated IT environments, preferably banks or insurance companies (financial institutions).

Knowledge of agile methodologies and working in cross-functional, collaborative teams.

Skills & Requirements

Vue.js, Vuex, TypeScript, JavaScript, HTML5, CSS3, Responsive Web Design, RESTful APIs, Component-Based Development, Git, Webpack, npm, Code Reviews, Performance Optimization, Debugging, UX/UI Collaboration, Agile Methodologies, Accessibility, Regulated IT Environments, Financial Institutions, Cross-Functional Teamwork, Communication Skills.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Experience in working with SDLC. Experience in end to end SDLC documentations.
• Experience in Banking/Financial Application.
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Hands-on experience in Web Services
• Excellent programming, unit testing and debugging skills in Mobile Java (Android and Kotlin)
• Good designing skills based on object-oriented design patterns & frameworks
• Basic/core Java/Kotlin/OOPS knowledge and an understanding of Java technologies is mandatory
• Very good exposure in frameworks like Android Architecture, SDK, SDK Development
• Strong Experience in Mobile Application Development Life Cycle
• Experience in Design Patterns MVVM, MVP etc.
• Programming new Android Applications from specifications
• Experience in implementing communication with API servers via web-services using JSON and XML
• Exploring upcoming new features of Android Platform

Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.

Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.

Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.

Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.

Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.

Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.

Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.

Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.

Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

Greetings! from Gohoardings Solution LLP. we are looking for a java developer candidate.

Responsibilities-

• Develop and implement new software programs
• Maintain and improve the performance of existing software
• Clearly and regularly communicate with management and technical support colleagues
• Design and update software database
• Test and maintain software products to ensure strong functionality and optimization
• Recommend improvements to existing software programs as necessary

Required-

• Bachelor’s Degree in Computer Science required or in any specialization.
• 2+ years’ experience in web and software development
• Demonstrated knowledge of web technologies, such as HTML, CSS and Javascript
• Ability to work independently and multi-task effectively
• Demonstrated understanding of projects from the perspective of both client and business
• Flexible and willing to accept a change in priorities as necessary
• Strong attention to detail

• Document technical and functional specifications
• Perform unit testing of objects/ solutions created
• Perform configuration, integration, and personalizations in Oracle HCM EBS/Cloud
• Work in a functional and technical capacity and analyze business requirements, design, develop and deploy solutions
• Excellent troubleshooting, analytical and problem-solving skills
• Explore & investigate the client's pain areas, extend the scope, and keep the client satisfied

• Minimum a Bachelor’s degree.
• 3 to 10 years of experience as an Oracle HCM Techno-Functional Consultant
• 30% Functional and 70% Technical
• Strong experience in core HR, Payroll, Fast Formula, OTL and SSHR
• Should have expertise in Oracle HCM Cloud advanced tools such as HCM Extracts, HDL, PBL, BI Publisher, OTBI, Application Security, Page Composer, Page Configurator, REST APIs, SOAP, Webservices
• Able to provide strong leadership to develop best practices for effective Techno functional support for the enterprise business process area
• Good communication skills
• In-depth knowledge of the business process and capability to understand business requirements.

• 5+ Years of experience of relevant experience.
• Understanding of the mobile advertising ecosystem, mediation & bidding setup, a keen eye for gaps in the app monetization strategy, and an innovative mindset to fill them.
• Should be highly-skilled ad revenue management professional with a proven ability to strategize & execute your vision.
• Strong experience in a mobile ad revenue and monetization role.
• Hands-on experience in managing monetization across a portfolio of mobile products.
• Knowledge of Ad Networks, Mediation and RTB.
• Understanding of the Google AdMob framework and experience in dealing with ITV issues.
• Excellent communication skills 
• Ability to ideate & execute    
• Experience in managing & executing monetization across multiple apps (products) and use cases is a big plus    
  
  
  

   

Position: Senior Java Developer / Tech Lead

Work Location: Bangalore; India

Type of Employment: Full-time, Permanent

Experience: 6 to 10 years of Experience

• Proficient in Java/J2EE , core java, full stack development experience ( Database to UX)
• Must be proficient with integration with third-party applications within the enterprise and outside the organizations (API)
• Must be good in writing highly optimized code.
• Must be good at abstracting solutions - reduce time and cost to build
• Experience with Workflow Engines like Activiti will be an advantage
• Good understanding of native Android code/interface with Android apps, if preferable
• Must be an expert in managing data at the application database level - Transaction and Reporting database design
• Must be good in coding & product development
• Experienced with monitoring and observability
• Experienced with production support and debugging (heap dumps, thread dumps etc)
• Experience in Logistics domain is desirable
• Prior startup experience is preferred

Requirements:

• Bachelor’s or equivalent degree in Computer Science / BE
• Ability to handle the team of 7 to 8 members and giving guidance to the team
• Strong problem-solving skills
• Ability to respect deadlines and will to perform in an accelerated learning environment.

Key Skills: Java, J2EE, JSP, Spring, Angular, Apache, MySQL, SQL Queries,LinuxEnviroment, HTML, JQuery, Java Script, Version Control, .Net, Activiti, IBatis, Maven – Build, Git Hub, J Bos, CSS, HTML 5, JIRA, Selenium,AWS – Server Handling, Android, React JS

Note: Hiring from logistics and Ecommerce company only and 30-45 days’ notice is ok and can also buy back notice if required.