Customer Support executive

Job Title: Sales Coordinator

Location: Mehsan

Experience: 1-2 years

Qualification: Graduate in any discipline (MBA/PGDM in Sales or Marketing preferred)

Job Overview:

We are looking for a Sales Coordinator who will act as the central point of contact between the sales, production, dispatch, and accounts teams. The ideal candidate should have a complete understanding of all ongoing sales activities — including orders, dispatches, client follow-ups, and reporting — ensuring smooth coordination and timely execution of all sales operations.

Key Responsibilities:

1. Sales Coordination & Order Management

2. Coordinate end-to-end order processing — from order receipt to dispatch and delivery.

3. Maintain accurate records of all ongoing orders, customer requirements, and delivery timelines.

4. Follow up with internal departments (production, logistics, accounts) to ensure timely fulfillment.

5. Communication & Client Support

6. Serve as a communication bridge between customers and internal teams.

7. Provide customers with updates on order status, dispatch details, and pending requirements.

8. Handle queries, quotations, and basic customer support activities.

9. Dispatch & Documentation

10.Track daily dispatch schedules and ensure proper documentation (invoices, delivery challans, etc.).

11.Coordinate with logistics partners for smooth delivery of goods.

12.Sales Reporting & MIS

13.Prepare daily, weekly, and monthly sales reports for management review.

14.Track order status, pending dispatches, and customer payment status.

15.Follow-up & Coordination

16.Coordinate with the sales team for targets, client requirements, and project status.

17.Ensure all sales operations are carried out in compliance with company policies and timelines.

Key Skills & Competencies:

1. Strong coordination and multitasking abilities.

2. Excellent communication and follow-up skills.

3. Knowledge of order processing, dispatch, and documentation flow.

4. Proficiency in MS Office (Excel, Word, PowerPoint) and basic ERP/CRM tools.

5. Detail-oriented with strong organizational skills.

6. Ability to maintain complete visibility over all ongoing sales operations.

Preferred Qualifications:

1. Graduate in Commerce, Business Administration, or related field.

2. 1-3 years of experience in sales coordination, order management, or back-office sales operations.

Job Types: Full-time, Part-time

Business Development Associate 

Job Summary: 

The candidate for this position will be responsible for creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. 

Key Responsibilities: 

1.Meet and exceed sales targets. 

2.Should be willing to make calls to cold and warm leads. 

3.Successfully create business from new and existing customer accounts. 

4.Report and present Inside Sales progress and updates 

5.Manage email and telephonic communication with prospective clients 

6.Learn and maintain in-depth knowledge of our products, industry trends, and competition. 

7.Build rapport and establish long term relationships with customers. 

8.Work closely with the Sales and Marketing (Digital) team in planning for campaigns 

9.Ability to gather and use data to inform decision making and persuade others. 

Key Qualifications and Skills: 

1. 3 months –1 years of carrying sales experience. 

2.Sales experience in an Ed-tech firm. (optional) 

3.Should have professional proficiency in English and Hindi. 

4.Fluency in any local language will be given preference. 

5.Strong written and verbal communication skills. 

6.Highly motivated, driven, and self-starting individual with enthusiasm to learn and pursue a career in sales.

Job Responsibilities :

- Lead design projects and contribute to product strategy

- Plan and design memorable user interfaces that are elegant and usable across our iOS, Android, and web platforms.

- Deliver wireframes and prototypes to help people visualize  design ideas.

- Push the bounds of creativity using the latest design techniques and languages.

- Good knowledge of graphic/visual design

- Work closely with the Engineering team to get crazy ideas to life.

Requirements :

- Proficiency in Sketch (Component system), Adobe XD, Illustrator or any other tool that helps you churn out great design!

- Updated portfolio.

- People who can solve problems & create engaging experiences.

1. Have you used Swift in production code ? If yes please share the duration
2. Have you used RxSwift in production code? What were the common scenarios for using it ?
3. Have you used Combine in production code? What were the common scenarios for using it ?
4. Have you used GCD or Operation queues in production code? What were the common scenarios for using it ?
5. Have you used CocoaPods or Swift Package Manager for dependancy handlings in any of the projects you have worked ? What were the common scenarios for using it ?
6. Have you used any of MVVM or VIPER or any other architecture in production code? Please specify which one.
7. What size team have you been a part of? Were there interactions with designers, Product Managers and/or testers?
8. Share links of your app/s on the App Store that you have contributed to.

Position- Backend Lead

Location : Pune/Bangalore

Exp : 10+ years

Prefer Mid Jan joiners

• 8+ years’ experience in Core Java / J2EE, Tomcat, Application Server, Web Services, spring, Spring Boot, Hibernate, messaging systems.
• 10 years min with Team leading experience
• Java 8+, Docker Container, Continuous Integration /Continuous Deployment
• Spring Boot,
• Microservice Architecture,          
• PostgreSQL, Azure,MySQL,
• Docker Container, Continuous Integration /Continuous Deployment         

Position description:

• Understand business needs and apply analytical concepts on customer data to provide business solutions
• Seek out opportunities for optimizing digital products (App) and improve the performance of campaigns
• Analyze business data and draw inferences
• Provide analysis based on business objectives and initiatives
• Analyzing Mobile App traffic using clickstream tools 
• Provide holistic analysis by combining data from different data sources (App Analytics, Business data, etc.)
• Responsible for analysis, development plans, timely communication, on-time delivery of projects, and quality of project deliverables
• provide recommendations to update current MIS to improve reporting efficiency and consistency

Primary Responsibilities:

• Perform business and product analytics, using BI, SQL, Excel, and data analytics, etc.

Required Skills:

• Must be able to draw conclusions from data and present those to internal and external stakeholders
• Knowledge of Excel and SQL
• Knowledge of Tableau or other Business Intelligence tools would be an added advantage
• Experience in BFSI segment preferred
• Knowledge of marketing campaigns is a plus
• Experience in creating custom reports & dashboards
• Problem-solving skills.
• A methodical and logical approach.
• Accuracy and attention to detail

• Expertise in Database Administration on Production Servers with server configuration, performance tuning, and maintenance with outstanding troubleshooting capabilities in Cloud – AWS / Azure.
• Efficient in Architecting, Configuring, Maintaining, Monitoring, Troubleshooting SQL Servers.
• Strong understanding of SQL database structures, principles, and practice
• Strong experience handling Backups, Restores, Corruption, and Disaster Recovery scenarios.
• Experience in installing and configuring SQL Server databases of different versions.
• Experience in Performance Tuning and Optimization, backups, restores, recovery models. Writing & optimizing SQL statements, partitioning, clustering, HA, DR. Experience in DMV & DDL queries.
• Independently analyze, solve, and correct issues in real-time, providing problem resolution end-to-end.
• Skilled in working with large volumes of data and loading data from multiple sources.
• Knowledge of reporting and query tools and practices.
• Knowledge of indexes, index management, and statistics.
• Skilled in deploying database change scripts
• Scheduling database backups, taking full and Transaction log backups.
• Automate SQL server tasks (SQL jobs, Windows scripts, etc.)
• Exposure to MySQL will be an added advantage.

Soft skills:

• Mission led. Someone who buys into the mission of a company and the problem they are solving. The company is growing fast and have a tonne of things they need to achieve; they want people that are bought in for the long term and believe in what they’re doing. 
• Pragmatic thinker. You have a structured approach to situations, if you do not know the answer, you’ll know how to find it out. 
• Open to change. You are able to work in a fast-paced environment where priorities can change instantly, and you are able to adjust. 
• Technologist. Someone that is passionate about what they do and experienced in server operating systems and application deployment, configuration, and maintenance. 
• Communication and Presentations skills.

Job Description:
Requirements:

• BS in Computer Science, Computer Engineering, Electrical Engineering, Mathematics or a closely related computer technical field with 3+ years experience programming with at least one of the following languages:Java, C++, C#, Python, Go, or Perl;

OR 

• MS in Computer Science, Computer Engineering, Electrical Engineering, Mathematics or a closely related computer technical field 2+ years experience programming with at least one of the following languages: Java, C++, C#, Python, Go, or Perl.

ALSO 

• Minimum 3 years of experience building applications using at least one of the following: web application technologies including: HTML, CSS, or Javascript; OR Databases, for example: Mysql, Mongo, ora similar program; OR a collection of systems connected and communicating via a network connection
• Minimum 1 year of experience mentoring more junior Engineers
• Significant experience with large scale, high-performance systems