Customer Support executive

Job Title : Senior Technical Consultant (Polyglot)

Experience Required : 5 to 10 Years

Location : Bengaluru / Chennai (Remote Available)

Positions : 2

Notice Period : Immediate to 1 Month

Role Overview :

We seek passionate polyglot developers (Java/Python/Go) who love solving complex problems and building elegant digital products.

You’ll work closely with clients and teams, applying Agile practices to deliver impactful digital experiences..

Mandatory Skills :

Strong in Java/Python/Go (any 2), with frontend experience in React/Angular, plus knowledge of HTML, CSS, CI/CD, Unit Testing, and DevOps.

Key Skills & Requirements :

Backend (80% Focus) :

• Strong expertise in Java, Python, or Go (at least 2 backend stacks required).
• Additional exposure to Node.js, Ruby on Rails, or Rust is a plus.
• Hands-on experience in building scalable, high-performance backend systems.

Frontend (20% Focus) :

• Proficiency in React or Angular
• Solid knowledge of HTML, CSS, JavaScript

Other Must-Haves :

• Strong understanding of unit testing, CI/CD pipelines, and DevOps practices.
• Ability to write clean, testable, and maintainable code.
• Excellent communication and client-facing skills.

Roles & Responsibilities :

• Tackle technically challenging and mission-critical problems.
• Collaborate with teams to design and implement pragmatic solutions.
• Build prototypes and showcase products to clients.
• Contribute to system design and architecture discussions.
• Engage with the broader tech community through talks and conferences.

Interview Process :

1. Technical Round (Online Assessment)
2. Technical Round with Client (Code Pairing)
3. System Design & Architecture (Build from Scratch)

✅ This is a backend-heavy polyglot developer role (80% backend, 20% frontend).

✅ The right candidate is hands-on, has multi-stack expertise, and thrives in solving complex technical challenges.

AI Product QA Engineer

This is not the QA you know. We're not hiring someone to find bugs. We're hiring someone to guard the user's experience — with AI as the foundation.

Read this before you read anything else

Forget everything traditional QA taught you.

I don't want "I tested it, here are the 14 defects." I don't want a gatekeeper at the end of the line ticking checkboxes against a technical feature list. That QA is dead here, and honestly, AI already does it better.

I want business-product QA. Product taste as a discipline. User empathy as a test case. Your foundation is AI — everything runs through Claude Code / Codex — and on top of that foundation you apply QA from a business, user-empathy, onboarding, and go-to-market lens. You're not asking "does the button work?" You're asking "is this the sharpest user journey this product could possibly have?"

We're extreme about four things and nothing else: extreme hard work, extreme respect, extreme shipping, extreme innovation. Not hours . There's no boss — there's a product, a user, and you. You're rewarded on one thing: your hunger.

The 90 / 10

Same philosophy that runs this whole company. 90% of the work, AI does. Claude Code writes the test cases, automates the suites, drives the API calls, spins up the harness — faster than any QA team I've ever run . That 90% is the floor now.

The 10% is you — the human who decides what's actually worth testing and why:

• the user empathy — feeling the friction a real brand manager feels at 9pm
• the judgment — is this the sharpest journey, or just a working one?
• the taste — the design standard, the elegance, the delight
• the business sense — does this survive a real client's Tuesday, their onboarding, their objection?
• the critical eye — reading an AI trace and knowing instantly when the product is confidently wrong

AI didn't shrink QA. It concentrated it. The 10% is smaller and heavier than the 100% ever was. That's the 10% I'm hiring.

How you actually work

Everything you do runs through Claude Code. You write the cases in it. You automate the cases in it. You do business testing in it. You interrogate user empathy in it — "how will the user react to this, and is this the sharpest journey of the product?"

But make no mistake: this is technical QA. You write scripts. You hit and test APIs directly. You read the traces, the payloads, the failure modes. You don't wait for a UI to click — you go straight at the system. The difference from old-school QA isn't less technical; it's technical in service of the user and the business, not the feature checklist.

The stack & the surface

We're a web application in Python, Rust, and everything in between — and you'll be QA-ing across four products: ARIA, the Persona product, the video-decoding product, and the rest of the family. Real APIs, real pipelines, real agents watching millions of social videos in Hindi, Tamil, Bahasa, Thai for the world's biggest consumer brands . You need to be comfortable writing a script to probe any of them and reading exactly what came back.

Your first 48 hours

Day one, morning: you get access to a live product and its real client questions in the queue. Not a sandbox. Not a tutorial.

Day one, afternoon: you pick one user journey and, in Claude Code, you build the case, automate it, and pressure-test it against the actual experience a client would have.

Day two: you tell me not "here are the defects" but "here's where the journey breaks the user, and here's the sharper one." And you've already got the automated eval that guards it going forward.

If that scares you, this isn't your room. If it makes you grin — keep reading.

The loop

We are always on. A technique drops on Twitter Tuesday morning; by Thursday it's in a product; by Friday a brand team on the other side of the world is using it — and someone has to make sure that journey is delightful, not just functional. That someone is you. See it. Test it against the user. Sharpen it. Ship it. The loop never stops. If your learning lives in "read later" folders , this will break you.

What you own

The user's experience across every product. Not the defect list — the journey. Find a problem and you don't just log the instance; you build the automated eval in Claude Code that kills the whole class of bad experience forever. Your evals become the product's conscience. Your standard becomes the bar the whole team ships to.

The bar is craft, not years. 23 or 43 — I don't care. I care whether you can feel what a user feels and write the script that proves it.

Who this is actually for

This is a close-to-100% self-starter environment.

You do not want to be here if you want to be handed a test plan. You want to be here if you believe you're the only one who can guard this product's soul — the king or queen of the user journey — with absolute hunger burning in you to do it. Here, will is bigger than skill. And AI isn't a tool you use; it's the foundation you think on.

Fair warning ⚠

The pace is relentless and there's no playbook for AI-product QA — you're partly inventing the discipline as you go. If you want a stable checklist and a comfortable gate at the end of the pipeline, you'll be miserable here, and I'd rather you know now. But if you want to define what QA even means in the age of agents — what you learn here in one year, you won't learn anywhere else in five.

How this goes

Don't send a resume. Send the 10%.

An eval harness you're proud of. A test suite you built in Claude Code that caught something a checklist never would. A teardown of a product's user journey where your taste and your technical chops were unmistakably yours.

Work Location: Remote

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,

who will be able to -

• Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
• Identify customer needs and help them provide a 360-degree experience.
• Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
• Handle Escalations of all types and nature.
• Handle E-commerce channels.
• To perform all duties to a high standard of customer care in attitude, approach, and resolution.

Pre-requisites

• A chance to earn monthly as well as annual incentives.
• Proficiency in English and Hindi.
• Excellent knowledge of MS Office, Excel, and PowerPoint
• Fast learner with and passion for sales and an understanding of negotiation techniques
• Self-motivated with a results-driven approach
• Graduate degree

About the company

We is building digital first, health coaches for elective health concerns working toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace.

Elective health has been a large latent gap in India with the knowledge & support for issues which warrants a consumer first approach in building digitally native full stake health coaches to provide integrated care (products & services) and engagement (content & community to build healthy habits).

Started in May 2020, Man Matters is now the largest Men’s health platform, serving more than 1M Men every year across therapeutic areas of Hair Loss and Nutrition. Started in May 2021, Be Bodywise is the largest integrated Women’s Health platform serving more than 1M women a year in the areas of PCOS, Hair & Skin Health. Started in May 2022, Little Joys helps parents to reduce the anxiety around physical and mental development of their kids.

Job Description:

We are looking to hire a seasoned manager to lead our social media charter for our flagship brands Man Matters and Be Bodywise. The incumbent would report to the Head of Content, and own the strategy, planning, workflow management and metrics for the brand’s social media handles. If you are someone who understands the pulse of digital and social communities; if you live and breathe the latest on people, trends and brands on social media; if you are an original thinker looking to create a distinct voice, then this is just the gig for you.

Core Responsibilities:

• Help shape the social media strategy aligning brand positioning, marketing goals and a clear read on the target audience.

• Create monthly social media calendars and leverage topical days to build on the brand’s presence across different social media channels.

• Create original content ideas and IPs to strengthen engagement and base size.

• Create a one-of-a-kind community around the brand’s core message by fostering conversations and

engagement.

• Monitor and measure key metrics for the social pages.

• Monitor and measure brand reputation and presences through social listening. This would also entail

ensuring consistency of brand voice and brand persona.

• Build and enforce a crisis management module for any kind of direct negative publicity.

Requirements:

• 5 to 6 years of working in content creation and/or social media, with at least 2 years as a team lead.

• Having worked with digital-first consumer brands (either in a in-house team or agency).

• Thorough knowledge of social platforms, analytics and tools.

• Original thinker with a fresh perspective.

• Should have excellent knowledge of Swift and Objective C
• Good working knowledge in Cocoa Touch
• Experience with performance and memory tuning with tools
• Experience with memory management & caching mechanisms specific to mobile devices
• Experience with third-party libraries and APIs
• Experience working with Core Data, Realm
• Understanding of the full mobile development life cycle
• Experience in publishing apps to the App Store.
• Code version tool – Git, Bitbucket
• Design Pattern - MVC and MVVM, MVP

Job Requirements:

• Good with React ,Node, Express & MongoDB/Firebase
• Node JS API (Backend) Development or Firebase Cloud Function, Runtime Environment
• Express JS & Express Routing
• Mongo DB/Firebase & its Operations
• Developing Applications With React

Required Candidate profile

• Good communication skills.
• Expert knowledge of MERN technologies.
• Resolves and/or escalates issues in a timely fashion.
• Able to work in a fast-paced working environment.

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize applications for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end services
• Define APIs for front-end and back-end
• Consume 3rd party APIs
• Collaborate with other team members and stakeholders

• Strong understanding of JavaScript, its quirks, and workarounds
• Basic understanding of web markup, including HTML5 and CSS3
• Good understanding of advanced JavaScript libraries and frameworks - Angular, RxJS, Internationalization
• Good understanding of asynchronous request handling, partial page updates and reactive components
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Familiarity with front-end build tools
• Proficient understanding of Git
• Good understanding of browser rendering behavior and performance
• Basic understanding of HTTP requests and proficiency in creating REST APIs using Swagger
• Strong understanding of relational databases and its concepts - MySQL
• Ability to write database queries and transactions using sequalize ORM
• We would prefer it the candidate has an experience of min 1 year but a maximum of 3 years with all above mentioned technologies, libraries and frameworks

About Eventible

Eventible.com is the world's first event marketing & review platform. Think of a TripAdvisor or a GlassDoor but built for business events.

Our mission is to bring transparency to the global events industry and bring the authentic voice of event attendees to the forefront - our unique scoring algorithm ranks business events for a given category and we send then send out personalized recommendations to our community matching them with more events to attend.

Currently we want to grow fast and build a great culture & team!

Job Description

We’re seeking a Senior Full Stack Developer (RoR + React JS) who can take on the ownership of the entire website development . Primary responsibilities would be:

1. You will be leading an entire team of developers for a start up.

2. Writing high-quality code, and designing/architecting systems of varying complexity and scope.

3. Ensure that functional requirements are correctly interpreted and translated into clear and robust code.

4. Collaborate and communicate with dev team members regarding -design status, project progress, and issue resolution.

5. Ensure that the new code is written and conforms to existing guidelines and quality practices.

6. To meet tight deadlines and adapt to changing priorities.

7. Work in a fast-paced environment and make pragmatic engineering decisions in a short amount of time.

Requirements

1. Total of 5+ years experience

2. Ruby-on-Rails (RoR) for APIs

3. React JS

4. HTML/CSS/JS knowledge

5. Any RDBMS knowledge

Optional

1. Docker / Docker compose

2. PostGRESQL Database