Customer Support executive

Job Title : Node.js Developer

Location : Gurgaon

Working Days : 5 Days

Experience : 3+ Years

Key Skills : Node.js, JavaScript, RESTful APIs, MongoDB, Express.js

Responsibilities :

• Design, develop, and maintain scalable Node.js applications.
• Implement APIs to integrate with front-end applications and third-party services.
• Optimize applications for maximum speed and scalability.
• Collaborate with cross-functional teams to deliver high-quality solutions.
• Ensure code quality and application reliability through testing and debugging.

Requirements :

• Strong proficiency in JavaScript and Node.js.
• Experience with frameworks like Express.js.
• Knowledge of databases such as MongoDB or MySQL.
• Familiarity with Agile methodologies and version control systems (e.g., Git).
• Excellent problem-solving skills and attention to detail.

Benefits :

• 5-day workweek for a healthy work-life balance.
• Competitive salary and opportunities for growth.

Role: Inside Sales AM

Exp: 10-15 Years

CTC: up to 15 LPA

Location: Navi Mumbai

Criteria :

 Need people only from US Market (International US Experience Mandate)

 Account-based marketing approach for upselling and cross-selling BPO Services

 Research on industry trends, right party contacts, and gather competitive intelligence

 Experience building relationships on LinkedIn

 Ready to work in US Shifts

 Good communication skills; understand US accents and able to converse with the prospects

 Able to work in a team environment

Shifts timings: US / UK Shift

Prior experience working with BPO company is a must

Role Overview:

As a Senior Full Stack Developer with React, you will be responsible for architecting, developing, and maintaining scalable backend services and user-friendly frontend interfaces. You will collaborate closely with cross-functional teams to deliver high-quality software solutions that meet our business goals and client needs. Your expertise will be vital in guiding the technical direction of our projects and mentoring junior developers.

Job Description

Job Title: Techno - Functional Project Manager

Location: Mumbai

Experience: 5+ Years

Qualification- B.E /B.Tech in Computer Science or M.E/M.Tech in Computer Science

Key Responsibilities:

1. Strong Technical experience in Node/ Nest JS & React native/Java  and oracle/ MY SQL
2. Should have worked in BFSI preferably banking domain
3. Should have handled large or complex projects and should be able to manage multiple project track activities independently
4. Experience in mobile native apps /web development as well as should have strong problem solving skills.
5. Strong analytical capabilities as well should have some experience on measuring performance of application at design stage.
6. Should have hands on experience on mobile apps and web apps development and designing skills.
7. Vendor management and should be capable of designing API specification and application functional flow.
8. Should have hands on experience on SQL/ oracle db queries and db design. Experience on AWS/Azure Cloud would be an added advantage

Job Description

As an Engineering & Scrum Lead, you will be leading a technology team to build a highly scalable and extensible platform that provides the foundation for collecting, storing, modelling, and analysing massive IoT data sets from multiple channels. This position thrives in a fast-paced environment and enjoys driving innovation through rapid prototyping and iterative development. You should have the ability to partner with team members who have great technical depth & analytical ability to deliver customer success.

This is a “Work from Office” role.

Desired Skillset:

• 8-12 years track record of relevant work experience
• Dynamic leader who has directly managed team of highly competent developers & analysts in a fast-paced work environment
• Experience of working with agile methodologies using tools like Jira/ Zoho Sprints
• Experience in conducting and leading daily Scrum meetings and sprint planning sessions
• Ability to roll up sleeves when required (for design, development, debugging, testing, support etc.)
• Strong communication skills – verbal & written
• Ability to work in a fast-paced start-up ecosystem
• Strong leadership skills & strong project management skills with experience of delivering high quality projects on time. Experience on relevant tools is a must.
• Experience in building, leading & managing multi-engineer projects and mentoring top-notch engineers in consulting companies
• Development and support experience in Web domain with experience on delivering high performance systems
• Architecting, developing, implementing and maintaining highly available and highly scalable systems on cloud
• Experience with database modelling and development, data mining and warehousing

Responsibilities:

Delivery

·        You would be required to own customer deliverables and ensure that the project schedules are in line with the expectations set to the customers.

·        Ensure implementation and sustenance of Agile across the organization

·        Training & handholding the teams on agile tools

People management

○ Team building

• Identify the right talent to build the team to solve customer problems
• Build a training program to help tailor the talent for project success

○ Mentorship

• Mentor & grow Engineering team to lead up the projects

Job description :

 8+ year of QA Automation Lead experience

 Experience of preparing test automation solution, designing automation framework,

designing test strategy / test plan

 Experience in automation script development and optimization

 Recommend new tools, techniques and methodologies based on the industry trend and

improve productivity

 Experience in working with Product teams to strategize and align the long term solution for

test automation,

 Experience in designing framework for functional automation, performance testing, load,

security and penetration testing

 Experience in designing automation strategy for regression testing based on complexity and

reusability

 Experience leading the team and managing the deliverables on testing and maintaining Web

Applications and mobile applications is a MUST

 MUST be hands-on to play a crucial part in automating the test scenarios covering all the

modules/functionalities of the product

 Hands-on experience in contributing to building the CO pipeline with QA automation

framework & processes incorporated

 Hands-on / Familiar with Web driver IO, Java Script / Type Script, Selenium, JUnit, TestNG,

Cucumber, JMeter, Appium, RDBMS & AWS Services

 Ability to drive the involvement of the QA team at a very early stage of each enhancement

for the product evolution.

 Experience with API testing, Load/Performance testing, Cross browser testing

 Experience building defects analysis reports and analytics for the team members, leadership

team to make informed decisions

Preferred qualifications:

 Review requirements/specifications and create Automation test strategy and plans.

 Perform new functionality and regression tests

 Test APIs, user interfaces, web services, and web applications in multiple browsers and

devices

 Define automation coding standards and actively perform code reviews

 Perform data validation to ensure data from data source is completely and correctly

displayed on UI

 Debug and troubleshoot complex issues

 Expertise in Java especially for test automation using APIs and UI

 Expertise in high volume user loads and throughput environments

 Strong troubleshooting abilities and narrowing down the root cause

 Create clearly written defect reports to enable quick reproduction and resolution to issues

 Implement automation for functional and integration testcases.

 Prioritize QA requests and manage your work queue taking into consideration team goals

and product milestones

 Assist in on-going process improvement efforts related to quality

 Good knowledge of QA methodologies and processes

 Experience with automated testing tools and frameworks: Web driver IO, Selenium+TestNG,

Junit, Cucumber, JMeter / POST Man, Jenkins

 Knowledge of relational databases, non-relational databases, SQL

 Knowledge of GIT.

 Experience with both Linux/Unix and Windows environments

 Strong analytical and problem-solving skills

 Ability to think beyond assigned task, and be a good team player

 Passion for testing and quality

 Familiarity with AWS technologies

  About Freespace* (a.k.a. Workplace Fabric)                

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions.

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric

What is on our offer?                                                                                                                                        

• An absolutely action packed, fun and demanding workplace lets our consultants to thrive in a team-based environment with passion, fun, pride and teamwork as our core values.
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career.
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge.

  Job Details                                                                                                                                                

Experience: (4-6 years) Mid-senior level. 

A user experience designer role is required for the overall solution interface design that is built by multidisciplinary teams in India and UK and used globally.  

The person 

• 4+ years of experience in a design role with demonstrated success. 
• Can think from product design to interaction design and graphic design understanding user psychology. A mix of both product management and UX design abilities. 
• Prototyping skills to make high fidelity interactive wireframes using Adobe XD, Sketch or similar tools. Experience in making data visualizations. Ability to conduct user research, understand stakeholder requirements and create UX strategy for the product.  
• Ability to develop design guides, set standards and drive rational and satisfying experiences.  Thinks through various scenarios, user flows and states of a product. 
• Makes sure the interface is intuitive/self-evident and has necessary visual cues to get users started. 
• Ability to filter the ethos of the company which is focused on simplicity and choice into every feature of design. 
• Collaborate with the product and engineering teams to ship products. 
• Keep abreast of competitor products and industry trends. 
• Should have great attention to detail. 
• To showcase a portfolio of works that demonstrate the desired skills. Ideally have an Interaction Design or related degree at the bachelor or master level.  

Big-Plus Skills:

Should be well versed with

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Qualifications:

1. Minimum 3 years of experience in Product design using latest prototyping techniques
2. A degree in B.Tech/BE required.
3. Outstanding written and verbal communication skills and interpersonal skills

 Key Behavior                                 

• Ability to lead a project with complete ownership of project delivery
• Clear thinker with a systematic problem-solving approach
• Unafraid to own mistakes
• Enthusiastic, analytical, creative, innovative and confident

Responsibilities

- Building and maintenance of resilient and scalable production infrastructure 

- Improvement of monitoring systems

- Creation and support of development automation processes (CI / CD)

- Participation in infrastructure development 

- Detection of problems in architecture and proposing of solutions for solving them 

- Creation of tasks for system improvements for system scalability, performance and monitoring

- Analysis of product requirements in the aspect of devops 

- Managing a team of DevOps, control of task deliveries 

- Incident analysis and fixing 

Technology stack

Linux, Bash, Salt/Ansible, LXC, libvirt, IPsec, VXLAN, Open vSwitch, OpenVPN, OSPF, BIRD, Cisco NX-OS, Multicast, PIM, LVM, software RAID, LUKS, PostgreSQL, nginx, haproxy, Prometheus, Grafana, Zabbix, GitLab, Capistrano

Skills and Experience

- Understanding of the distributed systems principles 

- Understanding of principles for building a resistant network infrastructure 

- Experience of Ubuntu Linux administration (Debian-like will be a plus)

- Strong knowledge of Bash

- Experience of working with LXC-containers 

- Understanding and experience with infrastructure as a code approach 

- Experience of development idempotent Ansible roles

- Experience with relational databases (PostgeSQL), ability to create simple SQL queries 

- Experience with git

- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)

- Understanding of dynamic routing (OSPF)  

Preferred experience

- Experience of working with highload zero-downtown environments 

- Experience of coding on Python

- Experience of working with IPsec, VXLAN, Open vSwitch

- Knowledge and experience of working with network equipment Cisco

- Experience of working with Cisco NX-OS

- Knowledge of principles of multicast protocols IGMP, PIM

- Experience of setting multicast on Cisco equipment

- Experience of working with Solarflare Onload

- Experience administering Atlassian products