Customer Support Executive

Years of Experience:2-5 Years
Notice: Immediate to 30 Days

Requirements:

• 3+ years of web development experience using Node.js or similar web technologies

• Well-versed with front-end code in HTML5, CSS3, Javascript, React.js with familiarity in various frameworks and template languages

• Possess strong understanding of Object-Oriented Programming.

• Proficient with database design, optimization and tuning in MySQL or MongoDB

• Experience in design patterns, unit testing, automation techniques (Selenium WebDriver)

• Exposure to Amazon Web Services (EC2, S3, EBS, RDS, SQS, Redshift, etc.)

• Exposure to Docker and Kubernetes

• Exposure to collaborating tools like GitHub, JIRA, Confluence

• Experience in frameworks such as Symfony 2, Express.js, or proven ability to learn on the job

• Experience in Microservices and REST architecture

• Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery

• Self-motivated, fast learner, detail-oriented, team player and a sense of humor.
  
  

   

Job Responsibilities

✓ Perform the role of Technical Lead on assigned projects to drive solution design (especially backend) and API services development.

✓ Be the thought leader and champion for above mentioned technologies.

✓ Drive technical analysis for new projects including planning and driving proof-of-concepts, if needed.

✓ Drive tasks related to backend development by providing architectural and technical leadership to mid-tier and database developers.

✓ Conduct peer reviews as the lead into Git to confirmed that developed code meets acceptable standards and guidelines.

✓ Work closely with the rest of the leads, mid-tier development, front-end developers, database developers, etc. to ensure end-to-end integrity of the solution being developed.

✓ Work closely with the rest of the tech leads and senior engineering leadership team to ensure reuse where applicable to increase productivity and throughput.

✓ Conduct technical interview to staff open positions in the backend team.

✓ Delegate work and assignments to team members

✓ Collaborate with their team to identify and fix technical problems

✓ Analyze users' needs and then finding applications to serve them

✓ Drive assigned tasks related to SOC 2 certification and ensure compliance to defined controls for areas under lead’s purview.

✓ Guiding their team through technical issues and challenges

✓ Prepare Technical design documents which would help the team to understand the technical flow

✓ Active participation in customer calls especially discussions related to Technical/Architectural and provide inputs.

Required Experience: 

✓ Backend Lead around 14 years of experience

✓ Server less Computing Architecture

✓ NodeJS, MySQL, Jenkins, Python, GitLab Technologies

✓ Good knowledge of AWS Cloud

✓ Full cycle AWS implementation experience

✓ Project experience in development and maintenance support for AWS web service and Cloudbased implementations

✓ Experience leading teams of up to 10 + professionals

Ability to manage multiple tasks and projects in a fast-moving environment 

Educational Qualifications: 

Engineering graduate or B. Tech/MCA with relevant major subjects like Computer Science

Role Overview

1. As a Pre-Sales Engineer, you will be responsible for designing and drafting systems for Technical Proposals brought in by the sales team, ensuring that quotes are technically correct before submitting to clients.
2. Preparation of proposal based on the RFP / RFQ docs and Understand the CAD drawing.
3. Generate BOQ, Compliance Statement, system descriptions, schematic drawings, material / technical submittal, system programming such as Crestron, Extron, Bose and other OEM products etc.
4. Provide sales and technical staff with technical support on both a pre- and post-sales basis
5. Communicate and interact with internal employees, clients and colleagues in a professional and timely manner.
6. Conduct or attend a Site visit and Site surveys when needed.
7. Develop and maintain knowledge of current and new technologies that company offers.

Key Skills

• 2+ years of experience required in AV.
• Experience in developing cost-effective solutions around customer needs.
• Good skill for Vendor Management, OEM interaction.
• Proficient in the use of Microsoft Office Suite
• Good Communication skill

• 8+ years of experience with one of the top frontend frameworks - React (preferred) and with App development (recommended)
• Demonstrated experience in managing  successful engineering teams across both web and app development
• Solid understanding of modern CSS methodologies like SCSS, SASS
• Exposure to latest developments in UI development like PWA, Single Page Apps, Hybrid Apps, Responsive web design etc
• Deep understanding of Javascript topics including the V8 Engine, Async, Memory
• Management, Duplex Communication.
• Understanding of app development practices
• Prior startup experience is a plus

Key Responsibilities:

• Write creative JDs and post/advertise them on various job portals.
• Review and understand technical job requirement and screen the candidates accordingly
• Review applicants to verify if position requirements are met
• Source potential candidates on niche platforms.
• Research new technologies
• Perform pre-screening calls to analyze applicant's’ abilities
• Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
• Coordinate with IT team leaders to forecast department goals and hiring needs
• Craft and send personalized recruiting emails with current job openings to passive candidates
• Keep up-to-date with new technological trends and products
• Follow up with candidates

Skills and Experience:

• Proven work experience as a Technical Recruiter or Recruiter (3+yrs)
• Knowledge on the technical know how, to screen the candidate initially.
• Hands-on experience with various interview formats (e.g. phone, Skype and structured)
• Technical expertise with an ability to understand and explain job requirements for IT roles
• Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
• Excellent verbal and written communication skills
• Ability to build strong relationships
• Self-confidence and self starter
• Logical and analytical approach to problem solving.
• Has passion to constantly exceed own quality benchmarks.

Location:  Goregaon east, Mumbai

Requirement:
              We are looking for a skilled Developer with 2+ years of experience in mobile application development for iOS.

Primary Responsibilities:

• Work closely with the core team to come up with new features and implementing them
• Work on new products and services and provide support to existing applications
• Integrate REST services into mobile applications and familiar with App localization technique

The ideal candidate must possess the following skills:

Functional: Swift, Objective-C, Xcode, Networking, Data Structures, GIT & JIRA, GCD, Core Data, OOPS, Design Patterns

Mandatory: Passionate about sports, Problem-solving, Team player, Target & Result oriented

Additionally, the candidate must demonstrate good communication skills and a solid understanding of cricket and football (among other sports).

passion for building and delivering great software with a strong sense of ownership.

• 4+ years of experience in building web applications using React, Node.js, GraphQL integrations with NoSQL or relational database systems.
• Working experience in building and deployment applications on AWS platform a plus.
• Working experience on docker and microservice a plus.
• Strong experience with Build and Release, Agile processes and Estimation/Planning
• Must have strong debugging and troubleshooting skills, with solid understanding of logging and exception handling.