
Customer Support Executive Responsibilities:
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Customer Support Executive Requirements:
- Excellent interpersonal and written and oral communication skills.
- Excellent computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
- Fluent in English
- Office Work Location: Malad (East) Mumbai, Maharastra.

About Sai Floritech Pvt Ltd
About
Sai Floritech Pvt Ltd is a floral e-commerce company that is committed to helping customers celebrate the special moments of their life with flowers and all sorts of gifts. We are one of the best online flower delivery portals that offer a plethora of flowers, gifts and more. We deliver fresh-cut flowers of premium quality, handpicked and crafted by our florists and delivered right at the destination address of your near and dear ones. Our selection of flower bouquets and gift hampers cater to several special occasions for you and your loved ones at affordable prices. We strive to make your celebrations memorable by ensuring timely flower delivery for your close ones on their birthdays, wedding, anniversaries, and other special events of their life and yours.
We started blossoming like a flower shop online with the spirit of entrepreneurship. However, with the seed of motivation and innovation, we extended our hands into the business firmly and decided to enhance our gifting range to fruits, chocolates, cakes, luxury gifts, and more. As we head into the future, we aim to expand into even gifting products. Today, we are a dedicated enterprise that delivers flowers and gifts with professional service to various locations around the globe. With every order, we tend to execute the delivery as an assignment to grow and ensure exceptional service.
Know more about us here - https://www.flowersnfruits.com/about-us
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2. Must be from B2B SAAS, MarTech or SalesTech but product based company only
3. Should be able to prepare pitch decks for the clients
4. 3–5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role
5. Solid technical foundation with the ability to explain complex concepts clearly
6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively
Preferred companies to find candidate for this role - Cvent, Bizzabo, Airmeet, Hubilo, Hopin, vFairs, ON24, Goldcast, Webex Suite, BigMarker, Stova, Splash and EventMobi.
Key Responsibilities:
1. Be part of the team responsible for the enterprise grade SAAS platform.
2. Own end-to-end design and development of Product Features.
3. Design and implement software for testability, maintainability, scalability, supportability.
4. Troubleshoot and support field issues, microservices monitoring.
5. Hands-on working on SAAS based applications.
6. Experience with working on scalable, highly available distributed systems.
7. Robust understanding of Agile development along with CI/CD pipeline.
8. Solid understanding of software development Life Cycle.
9. Solid understanding of end to end Application Security and incorporating the same during development.
10. Exposure to micro-services architecture and microservices development frameworks, platform based architecture.
11. Experience in AWS/Azure.
12. Experience in Dockers, and Kubernetes. ECS, EKS, AKS etc
13. Experience with RDBMS such as Postgres(Preferred), MySQL and nosql databases(Desired).
14. Experience in languages such as Python(Preferred), Java.
15. Exposure to development of data platforms for analytics, reporting etc.
16. Exposure to the development of IOT applications is a plus.
Other requirements
1. Proficient in JavaScript, TypeScript, Vue.js(preferred), ReactJS
2. Solid understanding of UI/UX principles, responsive design techniques, and front-end performance optimization.
3. Exposure to the development of API-driven Single Page Applications
4. Exposure to AWS Cloudfront, Akamai etc.
5. Experience in Application monitoring and log management tools.
- Managing all finance and accounting operations.
- Coordinating and directing the preparation of the budget and financial forecasts and report variances.
- Preparing and publishing timely monthly financial statements.
- Coordinate and direct the preparation of the budget and financial forecasts and report variances.
- Prepare and publish timely monthly financial statements.
- Coordinate the preparation of regulatory reporting.
- Research technical accounting issues for compliance.
- Support month-end and year-end close process.
- Ensure quality control over financial transactions and financial reporting.
- Manage and comply with local, state, and federal government reporting requirements and tax filings.
- Develop and document business processes and accounting policies to maintain and strengthen internal controls.
- Additional controller duties as necessary.
Must Have’s:
- CA
- CPA
These values bound our employees, customers and future businesses to keep trust and faith in the services we provide in covering Software and Hardware developments, Mechanical & Electronics that can translate into end-to-end design, development and maintenance of products and services to enable business growth and value creation.We think Business value add (as a first step) to create, design and deliver our solutions !!!
Job Description:
Key Responsibility Areas:
Design, build and deliver Enterprise software solutions.
Write code with standards and conventions and follow best practices.
Encourage and lead innovation and solid lifecycle processes.
Collaborate with development teams on work definition, estimation and prioritization
Lead and grow as a professional software engineer.
Full ownership of product deliveries and mentoring junior team members.
Preparing curriculum to train junior developers for Java Web Development
Strong client interactions to provide excellent Quality of Service.
Owning the code base and making sure all code is reviewed and is of very high quality.
Write and modify coding conventions and standards documents for all development
Required Skills:
Technologies/Frameworks –
Core Java, J2EE,
Spring Core and Spring MVC, Sprint Boot, Spring Security,
JDBC, Hibernate, RESTful APIs, SOAP WebServices
Knowledge of JavaScript, JQuery, AJAX, HTML5, and CSS3, Angular is added advantage
Junit or Mockito frameworks
Maven, Git
Knowledge Data Structures,
SQL, MySQL
Designing relational database schemas
Basics of AWS, Cloud, Microservices
Must have strong knowledge and experience in Agile based software development methodologies.
Knowledge of an Agile tool like Jira.
Strong knowledge of working in Integrations of 3rd party APIs and creating the new APIs.
Must have good knowledge of creating Flow diagrams, UMLs and all the required documentations.
Must have Team Lead exposure
Domain Preference
BFSI, FinTech
Qualification:
B.E., B.Tech. from reputed institutes with good academic record
We are looking for an AngularJS Developer for our company. Your primary focus will be to implement a
complete user interface in the form of a mobile and desktop web app, with a focus on performance.
Your main duties will include creating modules and components and coupling them together into a
functional app. The artistic design will be delivered to you, together with a few HTML templates, but we
will ask for your help in regard to animations, CSS, and final HTML output. You will work in a team with
the back-end developer, and communicate with the API using standard methods. A thorough
understanding of all of the components of our platform and infrastructure is required.
Specific responsibilities include:
• Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
- Responsible for the implementation of end-to-end modules starting from user interface, business logic layer and database layer.
- Proficient in HTML, javascript.
- React JS experience is an added advantage.
- Assists in research, design, documentation, and modification of software specifications throughout the software development life cycle.
- Analyzes, troubleshoots, and optimizes code.
- Participates in requirements gathering meetings and produces technical documentation as needed.
About BRIDGEi2i
BRIDGEi2i is a trusted partner to enterprises globally for driving actions for digital transformation outcomes. Our clients choose us for our ability to provide contextual AI-powered analytics solutions to solve complex business problems and deliver digital transformation outcomes.
We specialize in asset-based consulting, a structured approach to solving complex business problems that deploy contextual solutions powered by our proprietary AI accelerators (Watchtower, Recommender, Optimizer and Converser). This helps enterprises drive wider consumption of insights and faster and more accurate decisions across
the board, thereby enabling faster time to value.
We are headquartered in Bangalore, India and also have offices in Fremont, Dallas, Chicago, Seattle and Boston.
About the team
BRIDGEi2i centralized design team is responsible for enabling design thinking across the organization and setting the standards for designing our products, solutions and projects. Speed, excellence, and collaboration are our core values.
Your Key Responsibilities
- Collaborate with business units, PMs, software engineers and leaders to help prioritize and guide design decisions.
- Facilitate design thinking workshops to navigate ambiguity.
- Deliver world-class designs to internal and external stakeholders.
- Iterate designs and documentation based on continued user testing and feedback.
- Work in a fast-paced environment.
- Contribute to our design system.
The Ideal Candidate
- 4-6 years of experience in UX/UI
- B2B product design experience
- Shipped products
- Data-driven
- Open to receiving feedback from unexpected sources
- Passionate about all things design
- Exceptional interpersonal, collaborative, and creative problem-solving skills
- Strong understanding of design processes









