
Roles and Responsibilities
Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
Develop open and effective channels of communication with each client that can be employed by other departments as well.
Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.
Encourage revenue growth by inspiring clients to purchase accessories and additional services.
Become the reliable point of contact for each customer that is required to establish a strong business relationship.

About Hermanos
About
Similar jobs
Business Development Manager – Transportation & Mobility
Location: Delhi, India
Department: Sales & Business Development
Experience: 4–10 Years
Qualification: Bachelor’s Degree, preferably Civil Engineering | MBA in Marketing/Business is an added advantage.
Role Overview
We are looking for a Business Development Manager with strong experience in Business Development, Sales and Government Liaisoning, preferably within the transportation, mobility, infrastructure or consulting sector.
The role requires extensive field travel and regular interaction with government departments, consultants, transport authorities, traffic police, PWDs, ULBs and private mobility/transport consulting companies.
The candidate will be responsible for identifying business opportunities, managing government relationships, tracking tenders, preparing proposals, negotiating with clients and closing projects.
Key Responsibilities
Business Development & Client Relationship
- Identify and pursue business opportunities with PWD, ULBs, Traffic Police and Transport Departments.
- Develop relationships with government officials, consultants and key decision-makers.
- Conduct regular client meetings at urban and district levels.
- Maintain relationships with existing clients and generate repeat business.
- Identify new projects and business opportunities within the transportation and mobility sector.
Tendering & Proposal Management
- Monitor tenders through Tender Tiger, eProc, GeM and other tender platforms.
- Identify and shortlist relevant business opportunities.
- Coordinate with Operations, Technology and Finance teams for proposal preparation.
- Understand BOQs, eligibility criteria, scope of work and competitor pricing.
- Ensure timely and accurate tender submissions.
Field Sales & Government Liaisoning
- Conduct extensive field visits, site meetings, inspections and tender follow-ups.
- Visit PWD offices, Traffic Police offices, Transport Departments and consultant offices.
- Attend pre-bid meetings, project briefings and industry events.
- Build and maintain a strong regional government and consultant network.
Client Engagement & Sales Closure
- Understand client requirements and align solutions accordingly.
- Handle client objections and pushbacks professionally.
- Negotiate commercial terms.
- Drive opportunities through to contract signing and client onboarding.
- Achieve assigned sales and business development targets.
CRM & Reporting
- Maintain leads, opportunities and sales pipeline in Zoho CRM.
- Prepare weekly and monthly sales reports.
- Track performance against targets using Power BI dashboards.
- Maintain market intelligence covering competitor pricing, upcoming projects and market trends.
Required Skills
- Business Development
- B2G / Government Sales
- Government Liaisoning
- Institutional Sales
- Tender Management
- Government Tendering
- GeM / eProc / Tender Tiger
- Proposal Management
- BOQ Understanding
- Client Relationship Management
- Negotiation & Commercial Closure
- Sales Pipeline Management
- Transportation / Mobility Sector
- Traffic / Transport Projects
- PWD / ULB / Traffic Police / Transport Department interaction
- Strong communication and interpersonal skills
- Independent working and high ownership
- Willingness to travel extensively
Strong Influencer Marketing Manager / Influencer Marketing Specialist profiles
Mandatory (Experience 1) – Must have 3+ years of hands-on experience in Influencer Marketing, Creator Partnerships, or Digital Marketing.
Mandatory (Experience 2) – Must have experience independently managing end-to-end influencer campaigns, including influencer identification, onboarding, negotiations, content approvals, campaign execution, and performance tracking.
Mandatory (Experience 3) – Proven experience working with Macro, Micro, and Nano influencers across Instagram, YouTube, and other social platforms, driving both brand awareness and performance-led campaigns.
Mandatory (Experience 4) – Must have strong experience in influencer outreach, relationship management, contract negotiations, and partnership models such as Paid, Barter, Affiliate, and Revenue Share collaborations.
Mandatory (Experience 5) – Must have hands-on experience tracking influencer campaign metrics such as Reach, Engagement, Conversions, CAC, ROAS, and ROI.
Urgent Requirement for Sr. Fullstack Developer.
Expereince Required- 12-15 Years
Candidate should be from Travel Industry only
Location -Gurugram Sec -32(Delhi NCR)
Preffered candidate who can join Immediatly
Strong experience in web UI and API application development.
Required:
· Familiarity with common development stacks
· Proficiency in front-end technologies:
🔹 HTML, CSS, JavaScript, XML, jQuery, AngularJs, Angular, React
· Expertise in back-end technologies:
🔹 C#, Web API, MVC, Node.js, Python
· Strong knowledge of databases:
🔹 SQL Server, MySQL, MongoDB
· Experience with web servers:
🔹 IIS, Apache, Nginx
· Good to Have: Cloud platform knowledge (Google Cloud, AWS)
Job Summary:
As a Customer Care Representative, you will be responsible for delivering excellent customer service by handling inbound and outbound customer interactions. Your role will focus on resolving customer queries, providing product/service information, ensuring customer satisfaction, and maintaining accurate records in CRM and GDS systems. You will act as a key point of contact between the company and its customers.
Key Responsibilities:
- Handle inbound and outbound customer calls, emails, or chats professionally
- Assist customers with inquiries, service requests, and issue resolution
- Provide accurate information about products and services
- Maintain detailed records of customer interactions in CRM systems and GDS platforms (Amadeus, Sabre, Galileo)
- Follow up with customers to ensure resolution and satisfaction
- Escalate complex issues to the appropriate teams when required
- Adhere to quality standards, company policies, and service-level agreements (SLAs)
- Collaborate with internal teams to improve customer experience
- Meet customer satisfaction and productivity targets
Qualifications:
- High school diploma or equivalent; Bachelor’s degree is a plus
- Prior experience in customer care, customer support, or call center operations preferred
- Strong verbal and written communication skills
- Ability to handle customers patiently and professionally
- Comfortable working independently and in a team environment
- Basic computer skills and familiarity with CRM tools and MS Office
- Customer-focused mindset with problem-solving ability
Job Types: Full-time, Permanent, Fresher
Pay: ₹11,828.27 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
Job Overview:
We are seeking a skilled PHP Laravel Developer to join our team. The successful candidate will be responsible for designing, developing, and maintaining web applications using Laravel framework.
Key Responsibilities:
- Develop high-quality web applications using PHP, Laravel framework, and related technologies.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Write clean, secure, and scalable code that meets coding standards and best practices.
- Conduct code reviews and maintain code quality standards.
- Troubleshoot and debug complex issues and provide timely solutions.
- Develop and maintain API integrations with third-party services.
- Perform unit testing, integration testing, and performance testing.
- Participate in project planning and estimation.
- Keep up-to-date with the latest trends and best practices in web development.
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or related field.
- Minimum 1-3 years of experience in PHP development, with a focus on Laravel framework.
- Proficient in PHP, MySQL, HTML5, CSS3, JavaScript, jQuery, and Ajax.
- Experience with RESTful API development and integration.
- Solid understanding of object-oriented programming, MVC design patterns, and software development principles.
- Familiarity with Git version control and Agile development methodology.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
If you are a self-motivated individual with a passion for product development and want to work in a challenging environment, we encourage you to apply for this position.
| Highly experienced with back-end server side programming frameworks - Node.js/J2EE Spring Boot |
| Proficient experience using frontend frameworks - Angular/React.js |
| Expertise in Databases, SQL - MYSQL/Postgres and NOSQL - MongoDB/Redis |
| Understand and implement overall architecture of a Web application. |
| Follow code quality standards and ensure responsiveness of applications. |
| Collaborate with the rest of the engineering team to develop new features using JIRA/Clickup etc. |
| Experience working with designers and converting designs/wireframes to visual elements. |
| Understanding and implementation of security and data protection. |
| Development experience for both mobile and desktop views. |
| Experience with deployment of applications on Cloud platform servers - AWS/Azure. |
| Knowledge of code versioning tools such as Git, Bitbucket etc. |
- 2-4 years of experience, with at least 1-2 years of experience in testing Web Applications/Services, UI testing.
- Good exposure to Non-functional tests strategies like Load, Perf and Chaos.
- Good understanding of testing principles: UI and Usability testing, Stress testing, Functional/Regression testing, Code coverage, TDD/BDD, UAT.
- Experience in deploying solutions into AWS is a major plus.
- Good team player, having effective and professional oral and written communication skills.













