
Roles and Responsibilities
Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
Develop open and effective channels of communication with each client that can be employed by other departments as well.
Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.
Encourage revenue growth by inspiring clients to purchase accessories and additional services.
Become the reliable point of contact for each customer that is required to establish a strong business relationship.

About Hermanos
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Job Description: Data Engineer
Location: Ahmedabad
Experience: 5 to 6 years
Employment Type: Full-Time
We are looking for a highly motivated and experienced Data Engineer to join our team. As a Data Engineer, you will play a critical role in designing, building, and optimizing data pipelines that ensure the availability, reliability, and performance of our data infrastructure. You will collaborate closely with data scientists, analysts, and cross-functional teams to provide timely and efficient data solutions.
Responsibilities
● Design and optimize data pipelines for various data sources
● Design and implement efficient data storage and retrieval mechanisms
● Develop data modelling solutions and data validation mechanisms
● Troubleshoot data-related issues and recommend process improvements
● Collaborate with data scientists and stakeholders to provide data-driven insights and solutions
● Coach and mentor junior data engineers in the team
Skills Required:
● Minimum 4 years of experience in data engineering or related field
● Proficient in designing and optimizing data pipelines and data modeling
● Strong programming expertise in Python
● Hands-on experience with big data technologies such as Hadoop, Spark, and Hive
● Extensive experience with cloud data services such as AWS, Azure, and GCP
● Advanced knowledge of database technologies like SQL, NoSQL, and data warehousing
● Knowledge of distributed computing and storage systems
● Familiarity with DevOps practices and power automate and Microsoft Fabric will be an added advantage
● Strong analytical and problem-solving skills with outstanding communication and collaboration abilities
Qualifications
- Bachelor's degree in Computer Science, Data Science, or a Computer related field
Responsibilities:
● Execute campaigns on Facebook, Google Ads & other portals to drive growth.
● Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.
● Analyzing & Reporting of Data & executing changes based on learnings.
● Coordinate with the design team to ensure campaign implementation.
● Planning & Testing of creatives & Audiences.
● Work on creatives & communication for the ads on various portals.
Must Haves: -
● Experience: 1.5 - 2 years in Performance Marketing
● Good written and verbal communication skills.
● Knowledge of Microsoft Exce
In this role, you will:
• Troubleshoot Complex / escalated network issues
• Participate in Major Incident Management conference calls and associated bridge-lines
• Work on tickets escalated from Tier 2 Support
• Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix)
• Work with Advanced technology functions (priority support) / Cisco TAC
• Work like an SME for the entire network infra of the bank suporting technologies like routing/switching/F5/Firewalls/Proxies.
• Mentor / train tier-1 / tier-2
• Open Change controls and emergency break-fix Change Records
• Engage Cisco (NOC and HTTS) Support
• Work on Sniffer/ Infinistream capture
• troubleshoot issues related to Firewalls/Load Balancers/Proxy appliances
• Work with vendors / vendor escalations (on complex issues)
• Functionally aligned to the manager and work closely
Desired Qualifications:
Must Have Banking experience
• 6+ years of network support experience in NOC Operations or similar environment.
• Excellent understanding on Routing & Switching concepts (RIP / OSPF / BGP)
• Ability to quickly analyze and troubleshoot data and voice network outages. Resolve Large admin/Enterprise issues for the bank.
• Extensive hands on experience in all Cisco Routers / Switches / Wireless devices; Cisco / Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN
• Experience on Arista hardware is a plus.
• Excellent Customer Service Skills and communication skills.
• Ansible knowledge is a plus
• Mandatory - CCNA and (At least one CCNP Level Test Completed, CCNA Specialties, F5, MCSE)
Key Responsibilities:
- Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
- Implementing measures to safeguard users' data.
- Ensuring that the construction and presentation of your apps are congruent with the company's standards.
- Proofreading your code and correcting mistakes before each app is released.
- Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
- Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
- Monitoring app reviews to detect areas for improvement.
- Creating app updates, including bug fixes and additional features, for release.
Key Competencies (Functional):
- Proficiency in Java, Kotlin, or C++.
- Ability to use the Android Studio, including the Android SDK, with ease.
- Proficient in code versioning tools including Mercurial, Git, and SVN.
- Knowledge of C-based libraries.
- Familiarity with push notifications, APIs, and cloud messaging.
- Experience with continuous integration.
Job description:
- We are looking for a young and dynamic QA Intern to join our QA team and help plan testing efforts, execute test scripts, and help with installation testing, software, and web testing.
Your Roles and Responsibilities:
- Basic troubleshooting and analytical skills
- Good verbal and written communication skills (Documentation Skills)
- Attention to detail is important
- Must be proficient with computers
- Basic knowledge of software is required
- The ability to test software and question features or behavior is desirable.
You should have:
- BTech/B.E or relevant degree in Computer Science
-
Perform analysis, design and implementation of assigned projects using sound engineering principles and adhering to business standards, practices, processes, and product / program requirements
-
Engage with global teams to effectively translate customer requirements to software requirements and identify potential solutions that are optimized to operate with in constraints of the product
-
Troubleshoot variety of complex software problems
-
Provide timely status updates and proactive communications on issues to the stakeholders.
-
Able to interface with internal and external stake holders regarding software issues.
-
Contribute as part of teams put together to meet overall organization initiatives/objectives
-
Have the ability and willingness to acquire in-depth understanding of domain and existing products (beyond software) and apply that knowledge to develop new products and to deliver enhancements/ fixes for customer requirements.
-
Bachelor of Engineering degree in Computer Science/Information Science/Electronics/Electrical/Instrumentation with appropriate experience in required skills
-
C#, WinForms/Wpf
-
Source control tools such as ClearCase, Git
-
Methodical problem-solving skills and troubleshooting skills
-
Good to Have:
-
REST/SOAP, Web services, ClickOnce,
-
Developing custom controls,
-
Image rendering
-
hands-on experience using various data structures and multi-threaded programming
What is the role?
As Product Manager for Empuls you will be responsible for the product portfolio, including all product planning and release execution throughout the lifecycle of the product portfolio. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirement, driving this through development and successfully launching new product features.To read more about the kind of qualities we are looking for this role,
Key responsibilities
- Strategic planning and managing all stages of Product Life Cycle
- Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.
- Develop functional, technical and designs specifications for the product
- Help define the value proposition of the product for the sales team and help develop the sales tools that support the selling process of your products
- Research and understand competitive offerings in your sector
What are we looking for?
- An enthusiastic individual with 5+ years of experience in product management.
- We would prefer candidates from Fintech, ecommerce, rewards, loyalty and incentives.
- We'll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles. Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You will report to the head of product development.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that Xoxoday offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.Working as part of the Aurum PropTech digital team, the right candidate will spearhead our digital product proposition as a product manager and will be responsible for product planning, delivery and marketing throughout the product lifecycle. The right candidate will develop a strategy, vision and roadmap for the product based on input from internal stakeholders, customers, market research and their industry insight. They will work closely with Development/Engineering and other teams to deliver products that align with this vision, meet market needs and are delivered to a consistently high-quality standard. They will develop a forecast for the product based on input from marketing, sales, market analysts and their own experience and manage its delivery. They will identify the key benefits and value of products. This will be used to create and maintain marketing plans and collateral (including web updates, product training materials, pricing strategy and sales training).
The role will work with our leadership and management team across all relevant commercial and operational functions, to understand commercial objectives, gather and evaluate ideas and feedback, and define product features. There are several product initiatives at differing stages of development, and the role will ensure these are managed and delivered successfully, whilst becoming a key contributor to the ongoing product strategy.
Product Manager Responsibilities:
• Define the product strategy and roadmap for our flagship digital products; Develop the business case for new products, improvements to existing products, and business ventures.
• Manage the product throughout its lifecycle from concept to end-of-life
• Collect, manage and maintain traceability of requirements from all stakeholders across product releases
• Write the business case for investments and gain internal approval
• Propose a product marketing plan and budget and then deliver against it
• Write Product Requirements and Market Requirements documents
• Work with internal stakeholders and third parties to assess and establish partnerships
• Be the recognized expert in the business on the product, the market, relevant technology and the competition.
• Develop core positioning and messaging for the product
• Perform product demos to customers and develop relationships with key clients for the B2B segment
• Be a key stakeholder as part of the product team to ensure delivery of agreed objectives
• Set pricing to meet revenue and profitability goals
• Monitor, report and improve product performance
• Brief analysts and the press
• Run trials and MVPs, develop and deliver go-to-market launch plans
• Channel management and support
• Commission market and competitor research
• Promote the product to sales teams through sales training sessions, webinars, newsletters and other mechanisms
• Develop and deliver training to technical sales support
• Manage development and marketing projects to deliver to plan
• Collate feedback from sales and customers, & brief and train the sales force at quarterly sales meetings
• Represent the voice of the customer in senior-level management meetings
• Evangelize the product internally and externally
• Be recognized as a leader in the business and build relations with business stakeholders
• Deliver regular (e.g. monthly) volume, revenue and profit forecasts
• Brief press and analysts and go on press tours
• Runs pilot programs during the qualifying phase with almost final products and samples, in an agile environment.
What we are looking for:
Essential Skills
• Minimum of 5+ years experience as a Product Manager or Product Marketing Manager
• Proven experience in Agile product development
• Demonstrated success defining and launching excellent products
• Excellent written and verbal communication skills
• Technical background, with experience in API and SaaS product development, desired.
• Excellent teamwork skills
• Proven ability to influence cross-functional teams without formal authority
• Examples and at least one sample of an effective document delivered in the past
• Experience in a B2C / B2B SaaS Business (Industrial experience of working in PropTech would be a major advantage)
• Experience in a client-facing role
• Results and data-driven mindset, a self-starter that is excellent at multi-tasking
• This is a great opportunity for a Product Manager who loves disruptive technology in a business that is scaling rapidly - Opportunities to work for a profitable startup do not come around often!
Qualifications
➢ Bachelor's Degree
➢ MBA preferred
Development Values
New technology is exciting, but at Aurum PropTech we recognize that people are the key to our successful digital transformation. We are creating a workplace where they can focus on high-value, strategic work, high-rewarding career paths and be inspired to enhance our client’s digital services - with an Agile mindset.
This is a fantastic opportunity to join a fluid and fast-paced organization offering an attractive working environment both in terms of work type, technologies and projects. It’s somewhere you can thrive, grow and be challenged. The program is currently at its nascent stage and will entail owning a challenging and fulfilling role using cutting-edge technology. We will be willing to invest in relevant training for the right candidate.
COME JOIN US as we empower our teams with digital skills.
What you will do:
- Assisting in talent acquisition and recruitment processes
- Conducting employee onboarding and helping organize training and development initiatives
- Providing support to employees in various HR-related topics such as leaves and compensation and resolving any issues that may arise
- Promoting HR programs to create an efficient and conflict-free workplace
- Assisting in development and implementation of human resource policies
- Gathering and analysing data with useful HR metrics, like time to hire and employee turnover rates
- Enhancing job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
Desired Candidate Profile
What you need to have:- Proven experience as an HR Generalist
- Understanding of general human resources policies and procedures
- Outstanding knowledge of MS Office
- Excellent communication and people skills
- Aptitude in problem-solving
- Ability to work comfortably under pressure and meets tight deadlines
- Desire to work as a team with a result driven approach
- Additional HR training will be a plus










