Client Serving

Job Title: Consultant – Enterprise Application Development

Location: Bengaluru (Hybrid / On-site)

Engagement: Full-Time

Experience: 10 – 15 years preferred

About Us: Introducing VTT, a comprehensive mobility service provider catering to diverse multinational sectors like IT/ITES, KPO/BPO, Financial, Pharma, and more across Indian cities. Our “Managed Mobility Program” includes Fleet Management, Technology, Resource Management, Car Rentals, Logistics, and Special Services (Ambulance and PWD vehicles). Trusted by Fortune companies such as Cisco, Morgan Stanley, Wells Fargo, Google, PWC, and others, we pride ourselves on leveraging expertise and cutting-edge technology for safe, efficient, and uninterrupted service delivery. With a commitment to excellence, we ensure best-in-class standards for all our clients. Trip to school is now timely, comfy and secure! Our well maintained f leet is here to enrich your child’s commute, keeping students punctual and safe thanks to GPS tracking paired with well-trained drivers. Our routes are carefully planned, our drivers attentive, and everything hassle-free.

Role Overview

We are looking for a seasoned Consultant with comprehensive expertise in enterprise-level application development across backend, frontend, mobile, DevOps, and cloud. The role demands a strong architectural mindset combined with hands-on execution. The Consultant will also play a critical role in understanding the current system architecture end-to-end, driving technical improvements, building the tech team foundation, and establishing structured technical documentation.

Key Responsibilities

• Understand the complete architecture of the existing systems, including web, mobile, backend services, and cloud environment.

• Provide hands-on leadership across backend, frontend, mobile, DevOps, and cloud infrastructure.

• Architect and optimize enterprise-grade applications for scalability, security, performance, and reliability.

• Conduct technical due diligence on current systems and propose improvements or refactoring plans.

• Build the foundation for the internal engineering team including hiring support, role definitions, and best-practice processes.

• Drive engineering workflows including coding standards, branching strategy, CI/CD, monitoring, and release management.

• Create comprehensive technical documentation covering system architecture, API specs, deployment playbooks, and SOPs.

• Review code and provide mentorship to engineering resources.

• Coordinate with product and business teams to translate requirements into technical design and actionable development roadmap.

• Troubleshoot and resolve deep-stack issues during development or production.

Technical Expertise Required

Backend

• Java / Spring Boot

• Node.js

•Microservices architecture

• REST / GraphQL

Frontend

• React js

• Responsive UI, component-based architecture, state management

Mobile

• Flutter

• React Native

Cloud & DevOps

• AWS (ECS / EKS / EC2 / RDS / Lambda / S3 / IAM / CloudWatch etc.)

• CI/CD pipelines (GitHub Actions / Jenkins / GitLab CI or equivalent)

• Docker / Kubernetes

• Infrastructure-as-code (Terraform / CloudFormation)

Database

• MongoDB

• Knowledge of PostgreSQL / MySQL is an added advantage

Professional Attributes

• Strong architectural thinking with the ability to simplify complex systems.

• Excellent communication and stakeholder management skills.

• Ability to work independently without constant supervision.

• Capability to mentor, lead, and build an engineering team from scratch.

• Process-driven mindset with a focus on best practices and documentation.

Deliverables

• Architectural understanding and documentation of current systems.

• Recommendations and implementation plan for system upgrades or restructuring.

• Establishment of core engineering processes and standards.

• Hiring support and technical evaluation of developers.

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

Key Responsibilities:

Security Program & Project Delivery

·      Lead the planning, execution, and delivery of security initiatives including vulnerability management programs, NAC implementation, SIEM integration, and incident response enhancements.

·      Coordinate cross-functional security projects across IT, infrastructure, compliance, and executive stakeholders.

·      Ensure alignment with security frameworks including NIST, ISO 27001, CIS Controls, MITRE ATT&CK, and regulatory standards like HIPAA and GDPR.

Technical Oversight & Reporting

·      Act as the SME across multiple domains including cloud security (AWS, Azure, GCP), endpoint security (Crowdstrike, Symantec), and network security (Fortinet, NAC, IDS/IPS).

·      Translate technical requirements into business-aligned roadmaps and timelines.

·      Own the development of project documentation including scope, timelines, resource allocation, risk logs, and communications plans.

Vulnerability & Risk Management

·      Collaborate with vulnerability and threat management teams to prioritize and drive remediation projects.

·      Design and deliver reporting dashboards and metrics (KPIs/KRIs) for executive leadership.

·      Support remediation planning from external assessments (e.g., Red/Purple Team, penetration testing).

Incident Response Coordination

·      Partner with SOC and engineering teams to ensure effective execution of the Cyber Incident Response Plan (CIRP).

·      Facilitate tabletop exercises, after-action reviews, and response drills aligned with NIST 2.0.

Vendor & Stakeholder Management

·      Coordinate security vendor evaluations, POCs, onboarding, and performance reviews.

·      Work with 3rd party consultants, auditors, and MDR service providers to ensure timely delivery of contracted services.

·      Act as liaison between technical teams and leadership to manage expectations and ensure strategic alignment.

Continuous Improvement & Governance

·      Maintain and update project governance structures to align with industry best practices.

·      Champion continuous improvement by assessing and refining project methodologies, tools, and templates.

·      Contribute to policy updates, compliance audits, and control gap remediation plans.

Required Skills & Qualifications:

·       Bachelor’s degree in Cybersecurity, Information Technology, or related field.

·       8+ years of IT experience with a minimum of 3–5 years in a dedicated cybersecurity or InfoSec project management role.

·      Proven success delivering complex, cross-functional security projects in manufacturing, healthcare, or enterprise environments.

·      Strong understanding of cybersecurity domains including cloud security, endpoint protection, identity management, and threat detection.

·      Familiarity with GRC processes, compliance audits, and risk frameworks (NIST, ISO, CIS, HIPAA, GDPR).

·      Proficiency in project management tools (e.g., Jira, MS Project, Smartsheet) and reporting dashboards (e.g., Power BI, Tableau).

·      Exceptional written and verbal communication skills, including executive-level presentation and documentation abilities.

Preferred Certifications:

·      PMP, PRINCE2, or equivalent Project Management certification

·      CISSP, CISM, or CISA (strongly preferred)

·      Certified ScrumMaster (CSM) or other Agile experience a plus

As a Go lang Developer, you will be working on Blockchain Layer 1.

● Advanced proficiency in Golang programming language, and good skills in languages such as C++,

Java, Solidity and Python (good to have).

● Extensive experience in back-end development, algorithms, and data structures.

● Extensive Knowledge of blockchain structure, protocol development or Smart Contract

● Writing clean, efficient, and reusable code that follows best practices and coding standards.

● knowledge of distributed and decentralized network protocols

● Knowledge of various decentralized ledger technologies and protocols

● Understanding of gossip protocol and consensus protocol

● Knowledge of best practices in data protection.

● Collaborating with managers to determine technology needs and envisaged functionalities.

● Creating application features and interfaces by using programming languages and writing multithreaded codes.

● Applying the latest cryptology techniques to protect digital transaction data against cyberattacks and information hacks.

● Maintaining client and server-side applications.

Skills and Experience:

• 2 years experience on the aforementioned tech stack
• 3+ years overall mobile app development experience
• Excellent English communication skills
• Ability to work as an individual contributor as well as a team player
• Must have experience on native iOS or Android development without Flutter
• Should thoroughly know app store/play store build deployment process
• Strong knowledge of SQL queries, stored procedures, and functions

Responsibilities:

• Coding,  and debugging in Flutter
• Interaction with the client to understand their requirements
• Participating in task estimation
• Collaboration with team members to ensure smooth and quality deliveries.

Required skill set:

• Should have good hands on with ServiceNow
• Should be have good communication skills