Customer Service Advisor

Position: Sales Manager – Identity & Access Management (IGA/IDAM Solutions)

Mode - Permanent

Base Location: Mumbai/Pune

Experience: 8–10 years

Domain Focus: – Identity & Access Management (IGA/IDAM Solutions), BFSI (Banking, Financial Services & Insurance), IT and Retail Clients

Desired Skills & Competencies

• Proven track record in selling Identity & Access Management (IAM/IGA/IDAM) or Identity Security solutions.
• Excellent communication, negotiation, and presentation skills with the ability to influence decision-makers.
• Robust network with CISOs, CIOs, CTOs, Risk & Compliance Heads, and IT Security Leaders.
• Ability to independently drive the complete sales cycle—from prospecting, opportunity identification, solution positioning, proposal building, to closure.
• Understanding of regulatory and compliance requirements in BFSI, IT, Identity Security and Retail domain as they relate to Identity & Access Management.
• Experience in coordinating with cross-functional teams (presales, solution architects, delivery) to ensure successful outcomes.
• Consultative selling mindset with strong business acumen and ability to map IAM solutions to client’s security and compliance challenges.

Detailed Job Description

We are looking for a dynamic and results-driven Sales Manager to drive growth for our flagship Identity Confluence (IGA/IDAM) solution. The role combines strategic sales, account management, and subject-matter expertise in Identity & Access Management.

Key Responsibilities:

• Drive new business development and consistently achieve or exceed sales targets for Identity Confluence.
• Develop and nurture long-term relationships with CXO-level stakeholders (CISO, CIO, CTO, CRO, Risk/Compliance Heads, IT Director).
• Partner closely with pre-sales and solutioning teams to deliver tailored demos, solution workshops, and compelling proposals.
• Build and maintain a healthy pipeline of opportunities through proactive prospecting, networking, and leveraging industry connects.
• Stay updated on IAM/IGA trends and competitor offerings to position Identity Confluence as the preferred choice.
• Provide market intelligence and client feedback to product and marketing teams to shape future solution roadmaps.
• Represent the organization in industry events, conferences, and partner forums to enhance visibility and generate leads.

What We Offer

• Opportunity to represent a premium enterprise-grade IGA solution – Identity Confluence.
• Competitive fixed compensation plus attractive performance-based incentives.
• Exposure to large enterprises and CXO-level leadership engagements.
• Career growth opportunities in a rapidly growing organization.
• Collaborative and entrepreneurial work culture with the chance to make a significant impact.

• 4-8 years Asp.net web API
  ● Asp.net core 1
  ● Asp.net core 2
  ● Asp.net core 2.1

Preferred Skills:-

• Micro-services with C#
• Having worked in a product development environment is desirable.
• Having worked in the finance and banking domain is desirable.
• Docker and Linux knowledge is desirable

What we look for:

We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.

Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.

Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.

This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.

Responsibilities:

The duties and responsibilities of our ideal Sales Manager include:

• Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
• Establishing productive and professional relationships with key personnel in assigned customer accounts.
• Building and promoting healthy, long-lasting customer relations by partnering with them.
• Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
• Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.

Skills and qualifications:

A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:

• Ability to communicate, inspire and motivate
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching, and people management skills
• Excellent time management skills to maximize their ability to reach goals
• Ability to identify, recruit and hire talented sales reps

Requirements:

Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.

The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.

Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)

The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.

Are you looking forward to work with one of the fastest growing mobile accessories brand. Read on to know more.

What you need to have:

• Obtain and maintain a thorough understanding of the financial reporting and general ledger structure.
• Ensure an accurate and timely monthly, quarterly and year end close.
• Ensure the timely reporting of all monthly financial information.
• Assist in the daily banking requirements.
• Ensure the accurate and timely processing of pay transactions.
• Ensure the monthly and quarterly Statutory Compliance activities are performed in a timely and accurate manner.
• Supports budget and forecasting activities.
• Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
• Responds to inquiries from the CEO & COO
• To ensure a clean and timely year end audit.
• To ensure all financial reporting deadlines are met.
• Assist in development and implementation of new procedures and features to enhance the workflow of the department.
• Highlight the issues immediately to the CEO & COO

Education Qualifications:

CA Qualification   

Experience & Skills:

• 4-5 years of experience having thorough knowledge of Audit, Finalization of Accounts, Balance sheet, PL Account
• Proven work experience as a GST.
• Wellverse with Tally, ERP.
• Computer literacy (MS Excel, Word etc.) Familiar with accounting software packages. Experience in IDS preferred.
• Excellent communication skills in English.