Creative Associate

Job Summary:

As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Angular.

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Job Responsibilities:

• Building and implementing high-quality user interfaces using JavaScript and the Angular framework
• Works independently with a broader perspective on the project
• Participates in requirements analysis, development, unit testing and documentation.
• Writes quality code to fit unique customer needs and configurations.
• Troubleshoots and debugs (with some guidance from senior team members if needed)
• Achieves better understanding of the company platform and processes and suggests improvements.
• Understanding the system architecture and technical goals of the product.
• Follow development process (source control, branching, testing, Code Review etc.) without assistance.
• Actively troubleshoot issues and assist with complex support queries which require further analysis.
• Provides mentoring/guidance to junior Software Engineers
• Delivers training and participates in knowledge sharing.
• Achieves better understanding of the company platform and processes and suggests improvements.

Job Requirements:

Must Have:

• Minimum 3 to 5 years’ experience 
• Strong in Angular
• Strong in Typescript
• Strong of NodeJS
• Strong of multiple front-end languages (JavaScript, HTML, CSS) and their libraries
• Experience of consuming REST API
• Demonstrate understanding of good coding practices.
• Experience of writing unit tests.
• Experience of implementation on cloud.
• Use of tools such as JIRA, Git, GitHub.
• Ability to write cross-browser compatible code
• Good Communication skills.
• Ability to participate in team discussions.
• Positive attitude, willingness to learn and self-motivated.

Good to have:

• Exposure on SPA Front End App
• Exposure on Rxjs, Ngrx/store, Nx monorepo, Deck.gl
• Exposure on Turf.js (GIS), cypress 
• Exposure on Storybook 
• Experience of Docker
• Familiarity with database technologies such as MySQL, Oracle, and MongoDB
• Experience with Serverless.
• Ability to document code inline using JSDoc

Key Skills required (Items in Bold are mandatory keywords) :

1. In depth, hands-on knowledge of STLC and Automation Testing
2. Creating Test Cases and Test Case execution
3. Strong experience with Test Planning
4. Strong production experience with testing tools - Jira, Zing and other popular tools
5. Experience in Core Java, JavaScript
6. Industry experience with Java Selenium, Appium and other test automation tools
7. Experience with Validation, Functional, Cross Browser and UI Testing
8. Strong understanding of payment gateway testing and processes
9. Hands on experience in testing Web and Mobile Applications
10. Experience with cloud testing tools like BrowserStack and/or pCloudy
11. Experience with API testing using Postman

Job Description

We are seeking a skilled DevOps Specialist to join our global automotive team. As DevOps Specialist, you will be responsible for managing operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing support for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Daily maintenance tasks on application availability, response times, pro-active incident tracking on system logs and resources monitoring

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).

Requirements:

DevOps Skillset: Logfile analysis /troubleshooting (ELK Stack), Linux administration, Monitoring (App Dynamics, Checkmk, Prometheus, Grafana), Security (Black Duck, SonarQube, Dependabot, OWASP or similar)

Experience with Docker.

Familiarity with DevOps principles and ticket tools like ServiceNow.

Experience in handling confidential data and safety sensitive systems

Strong analytical, communication, and organizational abilities. Easy to work with.

Optional: Experience with our relevant business domain (Automotive / Manufacturing industry, especially production management systems). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

DevOps, Logfile Analysis, Troubleshooting, ELK Stack, Linux Administration, Monitoring, AppDynamics, Checkmk, Prometheus, Grafana, Security, Black Duck, SonarQube, Dependabot, OWASP, Docker, CI/CD, Jenkins, GitLab, Kubernetes, AWS, Azure, ServiceNow, Incident Management, Change Management, Problem Management, Documentation, Communication, Analytical Skills, Organizational Skills, SCRUM, ITIL, Automotive Industry, Manufacturing Industry, Production Management Systems.

What you'll do:

• Partner closely with Product Design, Engineering, and Product Management to understand requirements and deliver product features and roadmap as envisioned by stakeholders.
• Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user acceptance testing of product design tasks assigned.
• Conduct user interviews, user testing sessions, card sorting, affinity mapping, conduct both qualitative and quantitative tests, and analyze the data.
• Design high-impact, functional responsive interfaces for web and mobile
• Collaborate with other designers and participate in our design critique process, to receive and provide feedback on design work
• Manage and contribute to Kaizen - Beaconstac's Design System

Skills you bring to the table:

• Experience in designing SaaS products with large customer bases
• Deep expertise using Figma/Xd/Sketch, and familiarity with design systems
• Knowledge of Carbon - IBM's Design system or experience building a design system from scratch is a plus.
• Fundamental understanding of the end-to-end iterative UX design process — research, ideation, information architecture, prototyping, validation, and refining solutions into pixel-perfect deliverables.
• Ability to articulate design decisions throughout the user-centered design process.
• Ability to update and engage with stakeholders like product managers and engineers.
• Relevant fundamental knowledge of front-end technologies to collaborate with UI engineering teams will be an advantage.

Job Responsibilities-

• Be in charge of running and managing the team on a daily basis
• Set performance targets for all associates in the team to meet up with overall process objectives
• Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
• Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
• Conduct regular reviews of all agents performance and organize training sessions for underperformers
• Submit regular reports to management and seek new ideas and strategies to improve performance at the center
• Manage the daily team activities and operations
• Drive Team adherence and manage to schedule
• Managing Escalations (Internal & External)

Job Requirement-

• Excellent verbal and written English communication skills
• Must have handled a team size of minimum 5-10 people in his/her current role
• Should be comfortable with reports, dashboards & share insights from data to improve the process.
• Proficient in MS Office, Skype
• Experience in international KPO/BPO will be an added advantage
• Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
• Should ready to work in night shift
• Any degree required
• Should have minimum 1 to 2 years relevant experience

• Strong understanding of ServiceNow platform architecture,applications and modules
• Experience with integrations between ServiceNow and other
  tools/systems
• Proficient in all phases of the Application Development
  lifecycle with experience in an agile environment
• Excellent verbal and written communication skills, with
  experience interacting with clients at multiple levels
• ServiceNow certifications are preferred
• Experience with Knowledge Base platforms, ideally
  ServiceNow Knowledge Management application is a plus

About the role: Looking for Software Developers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and we will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual.  

Responsibilities: 

• Work with an open-source iOS ecosystem and the libraries available for common tasks. 
• Work directly with developers and product managers to conceptualize, build, test and realize products.  
• Build reusable iOS software components for the platform.  

• Unit-test code for robustness, including edge cases, usability, and general reliability.   
• Work on bug fixing to improve application performance and shipping new features as required 
   

  Requirements:  

• Experience with iOS Design patterns, memory management, REST web-services and JSON Parsing. Designing and building advanced applications for the iOS platform 
•  Collaborating with cross-functional teams to define, design, and ship new features 

• Design and build advanced applications for the iOS platform  
• Work on bug fixing and improving application performance  
• Can integrate apps with backend and 3rd party API’s. 
• Good programming skills in Objective-C/Swift and extensive knowledge of Apples SDKs and frameworks like Core Data, Core Graphics, Foundation, UIKit, etc.  
• Have published one or more applications in an iOS App Store. 

• Knowledge of iOS App Store deployment process. 

• UNIX / LINUX - 2 to 5 years’ experience
• DB design - 2 to 5 years’ experience.
• Team Lead - 2 to 5 years’ experience managing a team size of 8 - 12 persons.
• Overall experience in managing platforms across web & mobile developments, ability to conduct scrum meets, allocate & monitor work.
• The candidate should have an overall experience of 7 to 10 years, with a combination of the above.
• Strong team management skills, ability to drive the team & meet the deliveries.