Market researcher

About Debox:

Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning and people-centred approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses and midsize corporates.

From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking.

Role: Client Servicing Specialist

Location: Thane (Mumbai)

Work Experience: 3-4 Years

Qualification: Masters or equivalent with a minimum of 3 years prior experience working in a Digital Media firm and having managed client communication.

Role Objective: The Client Servicing specialist will be the person responsible for driving the business objectives of the client to success through collaboration and coordination with the internal teams at Debox.

Job Description:

• Continuous benchmarking of clients competitors and industry practices
• Continuous benchmarking of media channels and keeping abreast with the latest updates, changes and modifications to various platforms that can be leveraged
• Research on industry trends, promotions, business cycles and retention rates
• Ideation for new promotions, content mix, communication channels to drive higher engagement and customer stickiness
• Monitor Google Analytics, Facebook Pixel and Sales data to derive actionable insights to course correct or drive business success
• Continuously monitor key business parameters and evaluate the success of marketing efforts, engagement rate, open rate and conversion
• Deep dive and evaluate the user flows and journeys (Google Analytics) and identify drop-off points and build strategy to improve conversions
• Collaborate with the Content and Design team to build an engaging monthly bank, campaigns and content to drive higher engagement and conversion driving monthly business targets
• Ensure timely planning and communication with clients to avoid last-minute requests or changes in the plan and campaigns
• Ensure internal checks, dummy testing and overall review is done before going live with all campaigns
• Ensure all campaign success parameters are tracked and are in line with expectations, immediately raise escalation in case of any deviation to plan vs actuals
• Create monthly reports and conduct monthly review meetings with clients to showcase key parameters and achievements for the month
• Create quarterly plans with the client and drive the finalized plans to success, create quarterly plan vs actuals reports and conduct client review meetings 

Required Skills:

• Excellent communication and presentation skills 
• Ability to manage various types of clients
• Good analytical skills and data orientation (should be good with excel and data analysis)
• Excellent in Time Management
• Ability to manage and get work done through the teams

The role will be focused on the frontend in the sales function. You will be responsible for  acquiring new customers and create a pipeline for enterprise accounts. This will be a IC and enterprising opportunity, in a start-up environment, so we are looking for a motivated self-starter.

Delhi and Mumbai

• Creating a list of enterprise accounts and win them with consultative sales approach
• Pitch the company and its products through rigorous prospecting
• Strike and initiate conversations with high-profile personas in prospective companies.
• Mapping market and innovate in outbound approach
• Excellent presentation and sound understanding on 
• Maintain discipline in CRM update , customer engagement and company policies

An enthusiastic individual from SAAS, E-com, Fintech or entrepreneurial background

• 8-10 years of B2B India Sales.
• Graduate in any stream or an equivalent educational qualification.
• Have a basic knowledge of technology and a detailed understanding of India sales and market
• Excellent communication and interpersonal skills.
• Well versed in using tools such as LinkedIn, HubSpot, etc.
• Be self-motivated, data-driven, and result-oriented.

You will work with the Sales team and report to the President - Sales and BD.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

• As a senior backend engineer, you will be expected to execute and deliver large and complex projects end-to-end, with or without the involvement of other team members
• Ensuring timely delivery of all product deliverables
• Play a key role in technical discussions within the team and be the go-to person for the team for guidance and troubleshooting
• Understand key Business and Engineering metrics around performance, quality, and availability and work regularly with the team to push the boundaries and improve them periodically
• Proactively participate in code reviews and architecture and design discussions
• Mentoring junior engineers and setting best practices for coding, code reviews, etc.
• Help the organization in building a top-quality team by participating in hiring initiatives and evangelizing about contributions, accomplishments, and victories

• Strong and self-motivated individuals, should be able to independently drive decisions
• Solid experience in building web-based products
• Overall of 4+ years of expertise in at least one dynamic programming language and one MVC web framework, preferably Ruby on Rails
• Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries
• Expertise in all common Cloud technologies, preferably AWS. Knowledge of CI/CD tools and workflows
• Proven track record in building highly-available and scalable distributed systems
• Willingness to play and explore with new technologies and be a Subject Matter Expert and support them
• Someone who believes in small incremental improvements and is passionate about refactoring
• A keen eye for quality with regards to following and establishing good coding practices, improving code coverage
• Good stakeholder management, ability to build trust and rapport with internal and external stakeholders

• Proficient in  PHP / HTML / CSS / MySql / Javascript/Jquery
• Knowledge of the MVC Framework will be a plus point.
• Good to have Contributions to open-source
• Strong Knowledge of Data Structure and OOPS concept
• Knowledge of Redis will be a plus point
• Should have background knowledge of E-commerce Systems
• Should have work with API's and its services
• Must be passionate about writing clean and maintainable code.