Market researcher

Minimum Years’ Experience:

4+ years of experience with at least 2 years of experience in Salesforce echo system

Key Skills and Experience Required:

• 4+ years of Business Analyst/Functional Analyst experience

• 2+ years of salesforce.com experience, Strong hands-on declarative Salesforce

configuration experience in areas like Flows, Lightning page layouts, Validation rules,

Sharing and Security aspects. Salesforce Certification(s) must have.

• 4+ years’ experience identifying and documenting business process requirements,

developing process flow analysis, documenting functional requirements, creating

detailed user stories

• 2+ years’ project experience in an agile development environment

• Excellent communication and problem-solving skills

• Ability to understand client business requirements and document detailed user

stories

• Analytical and problem-solving skills with strong written, verbal communication skills

• UX & UI (Human Centric) configuration approach

Areas of Responsibility:

• Create and manage functional requirement and detailed user stories

• Preparing and conducting/supporting playbacks to the customers and relevant

stakeholders after every sprint

• Supporting Quality Assurance activities, including UAT and defect management

lifecycle

• Ownership of project and reporting to senior stakeholders including customers

• Preparing and supporting/conducting playbacks to the customers and relevant

stakeholders after every sprint

Work with Executives to identify Client needs

- - Interaction with Sales Team to engage in pre-sales and post-sales activities

- Must be excellent in verbal and written communication

- Must be detail oriented in work and focused on results

- Ensure to take appropriate steps to resolve customer's problems

- Audit work orders for accuracy and make corrections if required

About the role

We’re looking for a passionate Market Research Associate, with an analytical mindset and thrust to constantly thrive with current market trends.

As a Market Research Associate you will be responsible for providing actionable insights by conducting detailed market research to provide in-depth analysis of the current market trends, competitive analysis, market share across our line of products - Scalefusion, NuovoPay, and NovoTeam.

What will you do?

• Develop a good understanding of the SaaS industry and perform in-depth analysis to evaluate the current market trends.
• Demonstrate ability to track and analyze global market development, competitive landscape, impact of economic trends on the industry, business scenario and growth prospects
• Provide analytical interpretation of the data to conceptualize and build perspectives based on industry trends and their impact
• Identify and understand change-causing trends that impact our market, as well as industries related to our products.
• Perform valid and reliable market research on competitors’ products & services and turn into actionable insights for product and marketing managers.
• Help our sales & marketing team to generate effective strategies based on secondary market research.
• Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
• Understand target market characteristics and map its needs with the offerings
• Research, curate and build database(accounts & contacts) using lead generation tools like LinkedIn Sales Navigator, Zoominfo, Lusha  etc to fuel sales pipeline
• Identify prospective industry events, trade shows, networking events and opportunities

ntech Systems is a fast-growing IT services organization, with offices in India and the US. The company has evolved from its humble beginnings and has emerged as one of the most reliable IT services companies across India. Today, Intech stands out in the market as a Microsoft Dynamics Gold Partner and is one of the Elite Managed Partners of Microsoft.

Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations.

As our team continues to expand each day, we are always looking to hire determined individuals keen to learn and grow within the organization. If you are interested to learn more about the organization, please visit our website (http://www.intech-systems.com/" target="_blank">www.intech-systems.com). 

JOB DESCRIPTION – CRM Business Analyst  

Experience required : 2 to 6 years         

Responsibilities:

• The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
• Implement, maintain and support the solutions built for  customer on the Microsoft Dynamics 365 Customer engagement
• Support and manage future implementations in project mode
• Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
• Conduct business process analysis and create Fit/Gap report
• Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.Installation, setup and configuration of MS CRM/D365
• Conduct solution testing and assist with user acceptance testing
• Conduct user and administrator training
• Data migration from external systems into MS CRM
• Complete the project tasks on time and under budget
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
• Strong attention to detail and a keen desire to deliver the highest quality solutions to customers

Required Qualifications, Experience & Skills:

• Bachelor’s in business management, management information system, marketing or equivalent. MBA preferred
• Excellent communication skills; ability to interact with all levels of employees including C-level
• 1-2 years overall MS Dynamics CRM experience. Dynamics 365 latest version experience preferred
• Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
• Hands-on experience in designing, configuring or administering MS Dynamics CRM required
• Unit Testing: Test Case preparation and execution
• Working with all phases of the SDLC process
• Self-Starter with ability to handle multiple tasks and shifting priorities
• Well aware about Quality Assurance & Documentation

  JOB DESCRIPTION – CRM Business Analyst  

  Experience required : 2 to 3 years         

  Responsibilities:

  • The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
  • Implement, maintain and support the solutions built for  customer on the Microsoft Dynamics 365 Customer engagement
  • Support and manage future implementations in project mode
  • Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
  • Conduct business process analysis and create Fit/Gap report
  • Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.Installation, setup and configuration of MS CRM/D365
  • Conduct solution testing and assist with user acceptance testing
  • Conduct user and administrator training
  • Data migration from external systems into MS CRM
  • Complete the project tasks on time and under budget
  • Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
  • Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
  • Strong attention to detail and a keen desire to deliver the highest quality solutions to customers

   

   

  Required Qualifications, Experience & Skills:

   

  • Bachelor’s in business management, management information system, marketing or equivalent. MBA preferred
  • Excellent communication skills; ability to interact with all levels of employees including C-level
  • 1-2 years overall MS Dynamics CRM experience. Dynamics 365 latest version experience preferred
  • Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
  • Hands-on experience in designing, configuring or administering MS Dynamics CRM required
  • Unit Testing: Test Case preparation and execution
  • Working with all phases of the SDLC process
  • Self-Starter with ability to handle multiple tasks and shifting priorities
  • Well aware about Quality Assurance 

Desired Candidate Profile

(Job Code: BNSAN1)

No of Positions: 2

Purpose of Position:

Requirements management is one of the core skills of business analysts. Developing technical solutions to business problems, or to advance a company’s sales efforts, begins with defining, analyzing and documenting requirements. Managing requirements at the project level can help fulfill business needs. Skilled business analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment

Accountability:

The Business Analyst is directly accountable to the VP of Operations. The Business Analyst will undergo a yearly performance appraisal.

Duties and Responsibilities:

1. Lead Role:

• Assisting with the business case

• Planning and monitoring

• Eliciting requirements

• Requirements organization

• Translating and simplifying requirements

• Requirements management and communication

• Requirements analysis

1. Responsibilities:

• Implementing advanced strategies for gathering, reviewing and analyzing data requirements

• Prioritising requirements and create conceptual prototypes and mock-ups

• Mastering strategic business process modelling, traceability and quality management techniques

• Applying best practices for effective communication and problem-solving

Qualifications and Skills:

Becoming a successful business analyst takes core business skills and specialized knowledge that will advance a firm’s objectives, and contribute to its remaining competitiveness in a complex economy. Business analysts are typically required to assess and validate their activities and to determine if a solution has fulfilled the requirements and achieve the business benefits in areas of workflow & customer relationship management.

1. Written and verbal communication, including technical writing skills

1. Understanding of systems engineering concepts

1. The ability to conduct cost/benefit analysis

1. Business case development

1. Modeling techniques and methods

1. Leadership Skills

1. Excellent math and organizational skills

1. Professional, courteous and positive manner

1. Ability to set priorities and manage multiple task functions simultaneously