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Customer Retention Jobs in Delhi, NCR and Gurgaon

Explore top Customer Retention Job opportunities in Delhi, NCR and Gurgaon for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Customer Support
Customer Support
at myHQ

via myHQ
Founded 2016
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NCR (Delhi | Gurgaon | Noida)
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1 - 3 years
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Best in industry2 - 6 lacs/annum

You will be working particularly on the operations, customer retention side of myHQ ensuring we have a happy and growing user base. This means a strong focus on customer experience and staff management. Role and Responsibilities: 1) Customer Issue Resolution: Basic customer resolution for any queries, issues they face at our locations 2) Customer Feedback and Retention: Take constant feedback from our users on their experience and work on improving our services 3) Coordination with our partner HQs to ensure experience does not get hampered, leads are handled systematically

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Vinayak Agarawal picture
Vinayak Agarawal
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Vinayak Agarawal
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Sales Executive
Sales Executive
at myHQ

via myHQ
Founded 2016
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NCR (Delhi | Gurgaon | Noida)
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1 - 3 years
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Best in industry2 - 6 lacs/annum

Role and Responsibilities: 1) Focus on converting prospective leads into clients 2) Establish first connect with the client. Convince them to come for a trial/demo of our spaces 3) Maintain follow-ups over calls to keep building the sales pipeline 4) Keep the team informed about the pulse of the community on the ground 5) Manage the customer base over time and ensure it is retained 6) Build community engagement on the myHQ app Traveling: 1) Frequent in-city travel to our HQs (depending on client visits / demos) 2) All traveling expenses will be paid by the company at standard industry norms.

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Vinayak Agarawal picture
Vinayak Agarawal
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Vinayak Agarawal
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Manager - Business Development
Manager - Business Development

Founded 2005
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Remote, Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida), Mumbai, Kolkata, Manali, Udaipur, Nagpur, Varanasi, Agra, Munnar
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3 - 7 years
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Best in industry3 - 7 lacs/annum

Role: Business Development ManagerWhat will you do?- Identifying new sales leads and pitching eZee products and services. - Maintaining fruitful relationships with existing customers- Recognizing the pain-points of the hospitality businesses and presenting eZee as the best solution. - Researching for establishments online to identify new leads and potential new markets- Contacting potential clients via email or phone to establish rapport and set up meetings- Planning and overseeing new marketing initiatives in your region. - Market and competitor research to identify and apply best strategies to penetrate the market. - Attending conferences, meetings, and industry events- Contacting clients to inform them about new developments in the company's products- Developing quotes and proposals- Negotiating and renegotiating by phone, email, and in person- Developing sales goals for the team and ensuring they are met- Training personnel and helping team members develop their skills- Providing round-the-clock support to customers in your region.

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Samarth Ragiwar
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Samarth Ragiwar
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Business Developer
Business Developer

Founded 2016
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NCR (Delhi | Gurgaon | Noida)
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0 - 2 years
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Best in industry3 - 5 lacs/annum

LeagueSX is a funded fantasy football start-up which is changing the way fans interact with football clubs. Founded by IIT/IIM/DTU alumni, we are awarded as - Asian SuperStartup- for 2017-18. With users from more than 150 countries, we are on high pace growth path and are looking for self-motivated individuals - while the specific experience and skills necessary for these positions vary, one important prerequisite we are looking for is - passion for the game and what to create a world-class sports product from India. Responsibilities of Relationship Manager are as follows - - Managing relationship with LeagueSX affiliates (football influencers) - Driving various online and offline campaigns along with affiliates What are we looking for - - Exceptional communication skills and deep knowledge and love for football - The penchant for building a long lasting relationship - Great number crunching skills - People skill to manage, train and develop team

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Anshul Agrawal
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