SaaS Labs
https://saaslabs.coAbout
Company social profiles
Jobs at SaaS Labs
React.js
Javascript
Redux/FluxA Senior Software Development Engineer at SaaS Labs would handle the responsibility of developing features for our existing products while bringing further innovation and perspective to the table. The ideal candidate is an enthusiastic go-getter who can manage a project end-to-end and work in a collaborative workspace!
Qualification:
- Bachelors in Computer Science or Information Technology Engineering or relevant.
- 3-6 years of experience in software development or similar roles.
Key Responsibilities:
- Building and developing new software features for our products such as JustCall, Helpwise, CallPage, Atolia, and Dialworks.
- Working through the design, implementation, integration, testing, and deployment phases of project delivery.
- Provide software design and programming expertise to support research projects.
- Collaborating with cross-functional teams - Experimenting and reiterating on software basis feedback from customers/product & business stakeholders.
- Designing and developing new fast and robust algorithms to ensure that the platform supports millions of communications exchanges every month.
- Working with our engineering team to deploy and maintain research models in the production.
- Collaborating with the product and design teams on crafting great user experiences.
Skills:
- Strong knowledge and experience in HTML5, CSS3, and JavaScript.
- Experience in designing and building systems for maximum performance, reliability, and scalability
- Experience in working with JavaScript, React.js & Remix Run.
- Experience in working with object-oriented programming and at least one object-oriented programming language.
- Understanding of browser caching.
- Experience with seamless integration of front-end to backend functionality.
- Knowledge of high-level programming concepts like promises, and data-binding.
- Ability to design relational database schema at scale.
- Tailwind experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility.
- Proficient understanding of code versioning tools, such as Git.
- Experience with test-driven/behavior-driven development using automated testing tools.
Other essential qualities for this role:
- Product sense or curiosity about product and business value.
- A high degree of ownership and being a strong self-starter - correspondingly, you can expect autonomy to voice and execute new ideas.
- Good problem-solving skills - ‘there is always a solution’ attitude.
- Since you will be working with multiple projects and people, a little empathy and mutual respect would go a long way!
- Good interpersonal and communication skills are a huge plus as well and would assist you in being a team player.
Benefits and Perks:
- Opportunity to work and collaborate with a truly global team spread across six countries
- Routine hackathons and learning boot camps to promote knowledge sharing
- A healthy space for new ideas
- Choose your work hours
How to apply
We strongly encourage candidates of all different backgrounds and identities to apply. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
We are reviewing applications on a rolling basis and will invite candidates to interview.
About SaaS Labs
SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics).
SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific).
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Google AnalyticsAbout JustCall-
JustCall is a VC backed, award winning anytime, anywhere, any device phone system for sales and support teams. Trusted by 6000 customers globally including Domino’s, Google, Walmart, Jaguar, Cloud Kitchens, AIG. It takes seconds to get phone numbers in 70 countries and start making or receiving calls. Companies around the globe use JustCall to build stronger relationships with their customers and change the way they do business
About Role & You :-
- Should be Passionate about SEO and its contribution in growing a business
- Have 2 years of experience in handling end-to-end SEO for a brand or clients
- Ability to operate individually and with a team
- In-depth expertise in configuring & managing all aspects of Google Analytics & Google Tag Manager
- In-depth expertise in utilizing tools across technical audit, on-page, keyword research, content analysis, rank tracking & link building
- Ability to partner with Content Marketing team to develop content strategies for search opportunity, keyword analysis, and audience intent
- Ability to communicate effectively with various teams, internal & external stakeholders about the strategy, on-going execution & reporting of key metrics
- Ability to operate with minimal supervision
- Ability to keep a keen eye on competition & industry
- Ability to work with external vendors from a content & link building perspective
- Build relationships with publishers relevant to our business
- Proven experience in B2B or SAAS or E-commerce or Agency would be an added advantage
- Knowledge in conversion, and online customer acquisition
- Keep abreast of SEO trends, algorithm updates, and best practices
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
PHP
Vue.js
Bootstrap
MongoDB- 1-5 years of experience in a full stack software development role.
- Experience in technologies - PHP, Bootstrap, Vuejs and MySQL.
- Knowledge of Cloud services (GCP/AWS), MongoDB and Nodejs is a plus.
- Experience of working in an Agile environment
- Ability to design for scale and performance
- Ability to do peer code reviews
- Solid problem-solving skills
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Should be CA qualified, or an MBA Finance, similar & relevant qualification, Big4 experience preferred
Work Experience : 3-5 years of relevant experience required.
Salary Range 6-8LPA
Financial Reporting:
•Management Accounting, Reconciliation, Intercompany Reconciliation, accounts payable and receivable
•Ensure that all tax returns, tax declarations, and other required reports are submitted accurately and on time, management of Companies Act Compliances
•Responsible for oversight and providing guidance to core activities such as: fixed asset management, taxation
•Compliance with federal, state, and local legal requirements
•Responsible for preparation of monthly performance decks, sales and other reporting requirements
Hands on QuickBooks, Excel, VBA
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Title: Sales Development Representative
Location: India –Noida, Bengaluru, Remote
Shift: Global (Territory Specific)
Job Function: Sales
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.
About the Role
SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.
You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.
Responsibilities
- Qualify and develop inbound sales leads
- Respond to product queries on the chat channel
- Schedule demos between AEs and qualified prospects
- Run email campaigns to generate new sales prospects
- Drive attendance for marketing-led campaigns and events
- Cold calling efforts may be required to execute specific outbound campaigns
- Complete accurate tracking of communication with current and potential customers in the CRM
Basic Qualifications
- 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
- Bachelor’s Degree required
- Fluency in English
Preferred Skillsets
- Experience working with SalesForce.com or any other CRM
- Phone and interpersonal communication skills as well as organizational skills
- Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
- Experience with cold calling is a plus
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
PHP
HTML/CSS
jQueryJob Title: Full Stack Developer
Location: India – Noida.
Shift: Rotational
Job Function: Engineering
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.
Responsibilities:
- Participate in the design and creation of scalable software
- Write clean, functional code on the front- and back-end
- Testing and fixing bugs or other coding issues
- Work with development teams and product managers to ideate software solutions.
- Test software to ensure responsiveness and efficiency
- Troubleshoot ,debug and upgrade software
- Create security and data protection settings
- Build product and features with a mobile responsive design.
- Strong hold on PHP, MySQL and jQuery
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Title: Onboarding Specialist
Location: India – Noida, Bengaluru, Remote
Shift: Global (Territory Specific)
Job Function: Customer Experience
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.
About the Role
As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.
Responsibilities
- Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
- Record the use cases, customer requirements and customization requests
- Develop success plans for the customer to quickly achieve their desired outcomes
- Train customers on the product features and educate how they help achieve the desired objectives
- Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
- Develop and educate the customer on the best practices
- Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
- Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
- Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
- Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.
Qualifications
- Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
- Should have worked with the C-level and senior executives
- Should be open to aligning with US / EU / AUS time zones
- Has exceptional ability to communicate and foster positive business relationships
- Showcases exemplary written and verbal communication skills to work along with global customers
- Has strong problem solving and analytical skills
- Has worked with global customers, and across different segments in the past
- Exhibit a true passion for customers and for customer success
- Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About SaaS Labs US, Inc: We’re a Palo Alto & Noida-based product company building SaaS products for sales, support & success roles. Our popular products are https://justcall.io/">JustCall, https://helpwise.io/">Helpwise & https://easycalendar.com/">EasyCalendar. We’re 5th fastest growing in India & 54th in APAC as per Deloitte in 2019 & 2020. Bootstrapped our way to >$7mil ARR and targeting $50mil ARR by 2023 end. Closed a large venture funding round in Jan 2021 (yet to be announced). We’re going to grow team size from 70 to 150 in 2021 and 500 by 2023. Our team members are from India, US, Bulgaria, and Philippines.
Job Title: UI/UX Designer
Exp- 3 years and above
Responsibilities
1.Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widget
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs (e.g. images, sketches and tables
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and image
Requirements
- Proven work experience as a UI/UX Designer or similar role.
- Portfolio of design projects.
- Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop.
- Team spirit; strong communication.
- Conduct layout adjustments based on user feedback.
- Adhere to style standards on fonts, colors and images.
Similar companies
About the company
Fisdom is an extremely simple app to make smart investments. We at Fisdom have one goal in mind: Make your money work for you. That’s why we’re blending cutting-edge technology with personalized financial advice. We believe technology can change the investment advisory industry by making it more accessible, understandable, and quick. And we believe our proposition can change the nature of investment advice, making it completely transparent, objective, secure, and personal. We want to make your money work for you, regardless of your net worth or financial knowledge. We want to make investment advisory available to everyone. Sign up with us at www.fisdom.com or Call us on (+919642596425)
Jobs
4
About the company
Fractal is one of the most prominent players in the Artificial Intelligence space.Fractal's mission is to power every human decision in the enterprise and brings Al, engineering, and design to help the world's most admire Fortune 500® companies.
Fractal's products include Qure.ai to assist radiologists in making better diagnostic decisions, Crux Intelligence to assist CEOs and senior executives make better tactical and strategic decisions, Theremin.ai to improve investment decisions, Eugenie.ai to find anomalies in high-velocity data, Samya.ai to drive next-generation Enterprise Revenue Growth Manage- ment, Senseforth.ai to automate customer interactions at scale to grow top-line and bottom-line and Analytics Vidhya is the largest Analytics and Data Science community offering industry-focused training programs.
Fractal has more than 3600 employees across 16 global locations, including the United States, UK, Ukraine, India, Singapore, and Australia. Fractal has consistently been rated as India's best companies to work for, by The Great Place to Work® Institute, featured as a leader in Customer Analytics Service Providers Wave™ 2021, Computer Vision Consultancies Wave™ 2020 & Specialized Insights Service Providers Wave™ 2020 by Forrester Research, a leader in Analytics & Al Services Specialists Peak Matrix 2021 by Everest Group and recognized as an "Honorable Vendor" in 2022 Magic Quadrant™™ for data & analytics by Gartner. For more information, visit fractal.ai
Jobs
4
About the company
Custom Apparel - Screen Printing - Embroidery - Greek Goods
Fresh Prints provides custom apparel and promotional products to Student Groups, Greek Organizations, University Administrations, Intramural Teams, and Individuals with localized sales managers and a growing network of referrals.
Jobs
7
About the company
Who we are
We are Software Craftspeople. We are proud of the way we work and the code we write. We embrace and are evangelists of eXtreme Programming practices. We heavily believe in being a DevOps organization, where developers own the entire release cycle and thus own quality. And most importantly, we never stop learning!
We work with product organizations to help them scale or modernize their legacy technology solutions. We work with startups to help them operationalize their idea efficiently. We work with large established institutions to help them create internal applications to automate manual opperations and achieve scale.
We design software, design the team a well as the organizational strategy required to successfully release robust and scalable products. Incubyte strives to find people who are passionate about coding, learning and growing along with us. We work with a limited number of clients at a time on dedicated, long term commitments with an aim to bringing a product mindset into services. More on our website: https://www.incubyte.co/
Join our team! We’re always looking for like minded people!
Jobs
16
About the company
Location: Bangalore
Company: TIFIN Give
About Us:
TIFIN Give is an early growth-stage fintech company offering a modern, tech-driven Donor
Advised Fund to empower charitable giving. We have a lean, hungry team building a
feature-rich product and automated operations platform, through which we are servicing multiple
enterprise clients. Our roadmap and deal pipeline is full to the bursting, and we’re looking for
someone to join our team in this exciting stage. A s we continue to scale, we’re looking for a Senior Delivery Manager to lead our engineering teams and drive the successful delivery of our ambitious product roadmap.
Role Overview:
We are seeking an experienced Delivery Manager & Scrum Master to join our dynamic team. In this role, you will manage and grow our engineering teams, ensuring the successful delivery of high-quality software solutions. You will work closely with product owners, the product team, and other key stakeholders to refine and manage the development pipeline, evolve engineering processes, and contribute to the overall success of our product delivery.
You will play a critical role in managing our sprints, owning our release process, and defining robust, effective practices tailored to our evolving needs. If you have a strong background on larger teams, particularly in building
enterprise software within the financial industry, and a proven track record with well-defined
processes and quality control, we want you to bring that expertise, adapt it to our context, and
help us achieve operational excellence.
We are looking for someone to come in with well-formed, proven processes that have been
shown to be effective in delivering enterprise-grade software at a rapid pace required in a nimble startup. We may service large enterprises, but we don’t execute like one. An ideal candidate would own their processes,
not be afraid to keep others accountable, and have a relentless, user-focused approach to quality
and delivery.
Key Responsibilities:
• Team Leadership: Lead, mentor, and grow engineering teams from 7 to 20+ members, fostering a culture of collaboration, innovation, and continuous improvement.
• Agile Methodologies: Champion and implement agile methodologies, including Scrum and Kanban, to optimize team efficiency and delivery timelines.
• Software Development Collaboration: Leverage your prior experience in software development to bridge communication between engineering and product teams, ensuring technical feasibility and alignment with business objectives.
• Product Collaboration: Work closely with product owners and the product team to frequently review the product backlog, prioritize features, and ensure that engineering efforts align with the strategic goals of the company.
• Process Improvement: Drive the evolution of engineering management processes, implementing more structured frameworks that enhance productivity, quality, and scalability as the team grows.
• Quality Assurance: Oversee QA processes, including developing testing strategies, managing QA resources, and occasionally taking on QA/UAT testing tasks to ensure product quality.
• Stakeholder Management: Act as a key point of contact between engineering, product, and other business units, ensuring clear communication, expectation management, and alignment across the organization.
Qualifications:
• Experience: 8+ years of experience in software delivery or engineering management roles, with a proven track record in growing engineering teams within a startup environment.
• Industry Knowledge: Strong background in the fintech industry, with an understanding of the challenges and opportunities unique to this sector.
• Agile Expertise: Deep understanding of agile methodologies, including Scrum and Kanban, and experience in implementing and optimizing these frameworks within teams.
• Technical Background: Prior hands-on experience in software development, with the ability to understand technical challenges and solutions, bridging the gap between engineering and product teams.
• Leadership: Demonstrated experience leading engineering teams through periods of growth, scaling teams from 7 to 20+ members while maintaining high morale and productivity.
• Process Improvement: Proven ability to evolve and implement engineering processes that enhance team performance and product delivery.
• QA Involvement: Experience in managing QA processes, with a willingness to engage in hands-on QA/UAT testing as needed.
Jobs
11
About the company
Jobs
6
About the company
Alternative Path provides technology, business intelligence, and financial services. We help small to medium sized enterprises establish their presence in India in the technology and finance space.
Our teams' decades of experience in setting up of Centers of Excellence (COE) and smaller teams have helped organizations harness the full potential of skilled and diverse talent in India. Our implementation teams have delivered numerous projects across technology functions such as Software Quality Assurance, Application Development, Technology Infrastructure, Application Support, and Data Management and Analysis and Finance functions such as Fund Accounting, Management Reporting, Investor Reporting, Reconciliation, Treasury Workflow and Deal Management, and Record to Report processes.
As our name, Alternative Path, suggests we were formed to take a different approach, which is rooted deep in a Quality driven delivery process that is missing in typical service engagements large or small.
Jobs
2
About the company
OIP Robotics is an innovative business technology company that was founded on the belief that one company can change the whole face of the insurance business as we know it. OIP Robotics stems from Outsource Insurance Professionals. Our goal is to provide outstanding and innovative tech solutions and services by combining top insurance talent, cultivated within the leading insurance KPO, with top tech talent. We deliver a range of services surrounding full-cycle automation of insurance processes, software development, staff augmentation, and IT support. One of the leading OIPR values is that we look at insurance software with insurance eyes and technology brains. What makes our employees inspired and motivated is working in a safe and agile environment, where everyone's idea is supported and more than welcome.
Jobs
3
About the company
Ven Analytics – Derived from the Sanskrit word वेण् meaning “to know”. We are a media focused Analytics company and we build applications and dashboards beyond imagination. Our services and products are laser focused to solve Analytics problems FOR Broadcasters, Agencies and Advertisers.
Agile Startup
Our agility helps us percolate through the hierarchy and rapidly deploy solutions for bottommost contributor
Best of Both
A through understanding of business and technology sets us apart from our competitors
Young and Vibrant
Being a young organization we are eager to take up new challenges and make sure we custom deliver them as requested
VISION
Our vision is to become the destination AdTech company for the entire M&E sector
MISSION
We are on a perpetual mission to solve big problems and deliver exponential value to our clients
Jobs
1
About the company
Jobs
1
