icon

SaaS Labs Careers

http://saaslabs.co
Founded
2016
Type
Product
Size
100-500
Stage
Profitable
About
We build software products to serve hundreds of thousands of businesses around the world. Most of our products revolve around productivity and business process automation.
Read more
Connect with the team
icon
SAPNA SINGH
icon
Prabhat Mishra
icon
Neha Bhaidkar
Company social profiles
icon

Jobs at SaaS Labs

at SaaS Labs
Agency job
via Meyrahkee Advisors by Kushank Uppal
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote only
2 - 5 yrs
₹5L - ₹15L / yr
Google Analytics
Search Engine Optimization (SEO)
B2B Marketing
SaaS
SEO management
+2 more

About JustCall-

 

JustCall is a VC backed, award winning anytime, anywhere, any device phone system for sales and support teams.  Trusted by 6000 customers globally including Domino’s, Google, Walmart, Jaguar, Cloud Kitchens, AIG. It takes seconds to get phone numbers in 70 countries and start making or receiving calls. Companies around the globe use JustCall to build stronger relationships with their customers and change the way they do business

 

About Role & You :-

 

  • Should be Passionate about SEO and its contribution in growing a business

 

  • Have 2 years of experience in handling end-to-end SEO for a brand or clients

 

  • Ability to operate individually and with a team

 

  • In-depth expertise in configuring & managing all aspects of Google Analytics & Google Tag Manager

 

  • In-depth expertise in utilizing tools across technical audit, on-page, keyword research, content analysis, rank tracking & link building

 

  • Ability to partner with Content Marketing team to develop content strategies for search opportunity, keyword analysis, and audience intent

 

  • Ability to communicate effectively with various teams, internal & external stakeholders about the strategy, on-going execution & reporting of key metrics

 

  • Ability to operate with minimal supervision

 

  • Ability to keep a keen eye on competition & industry

 

  • Ability to work with external vendors from a content & link building perspective

 

  • Build relationships with publishers relevant to our business 

 

  • Proven experience in B2B or SAAS or E-commerce or Agency would be an added advantage

 

  • Knowledge in conversion, and online customer acquisition

 

  • Keep abreast of SEO trends, algorithm updates, and best practices

 

Read more
at SaaS Labs
DP
Posted by Neha Bhaidkar
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote, NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore)
2 - 5 yrs
₹5L - ₹8L / yr
Technical support
Tech Support
SQL
HTML/CSS
PHP
+1 more

Responsibilities

  • Act as a bridge between the L1 Support team and the Engineering team
  • Second level troubleshooting of the issues raised by L1 agents
  • When required escalate tickets with product/engineering team for the same, and connect with the relevant stakeholders to get them to closure
  • Work with the Product team to prioritise the issues
  • Work with upstream providers to prioritise concerns and get a closure on the same
  • Reduce the overall time to resolve for tickets raised as bugs
  • Work with CSMs and Product team to help prioritise the feature requests raised by the customers
  • Identify repeated problems, and opportunity for technological resolution to avoid future tickets with same concerns
  • Review the solutions documentation from technical standpoint and keep it up to date

    Qualifications

    • Minimum of 2 years of experience in IT Industry preferably working in a customer facing role, preferably with international customers
    • Hands-on experience with SQL, HTML, PHP, Javascript
    • Expertise in finding creative solutions to effectively address customer concerns
    • Proficient to ensure customer issues are resolved in the most timely and effective manner possible
    • Demonstrable ability to handle various tasks or projects with changing priorities.
    • Familiarity with support systems like Intercom, Zendesk etc.
    • Understanding about CRMs and why businesses use them. Past experience of working with a CRM is a plus
Read more
at SaaS Labs
DP
Posted by Neha Bhaidkar
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

remote
1 - 5 yrs
₹8L - ₹10L / yr
PHP
Vue.js
Bootstrap
MySQL
MongoDB
+3 more
  • 1-5 years of experience in a full stack software development role.
  • Experience in technologies - PHP, Bootstrap, Vuejs and MySQL.
  • Knowledge of Cloud services (GCP/AWS), MongoDB and Nodejs is a plus.
  • Experience of working in an Agile environment
  • Ability to design for scale and performance
  • Ability to do peer code reviews
  • Solid problem-solving skills
Read more
at SaaS Labs
DP
Posted by Neha Bhaidkar
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Noida, NCR (Delhi | Gurgaon | Noida)
3 - 4 yrs
₹6L - ₹8L / yr
Financial accounting
Accounts payable
Accounts receivable
Reconciliation
Finance
+5 more

Should be CA qualified, or an MBA Finance, similar & relevant qualification, Big4 experience preferred

Work Experience : 3-5 years of relevant experience required.
Salary Range 6-8LPA

Financial Reporting:
•Management Accounting, Reconciliation, Intercompany Reconciliation,   accounts payable and receivable
•Ensure that all tax returns, tax declarations, and other required reports are submitted accurately and on time, management of Companies Act Compliances
•Responsible for oversight and providing guidance to core activities such as: fixed asset management, taxation
•Compliance with federal, state, and local legal requirements
•Responsible for preparation of monthly performance decks, sales and other reporting requirements

Record Management, Expert in Document management
Hands on QuickBooks, Excel, VBA
Read more
at SaaS Labs
DP
Posted by SAPNA SINGH
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹3.6L - ₹5L / yr
Sales
Business Development
Lead Generation
Communication Skills
Interpersonal Skills
+2 more

Job Title: Sales Development Representative           

Location: India –Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Sales

Employment Type: Full Time

 

 

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.

About the Role

SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.

You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.

Responsibilities

  • Qualify and develop inbound sales leads
  • Respond to product queries on the chat channel
  • Schedule demos between AEs and qualified prospects
  • Run email campaigns to generate new sales prospects
  • Drive attendance for marketing-led campaigns and events
  • Cold calling efforts may be required to execute specific outbound campaigns
  • Complete accurate tracking of communication with current and potential customers in the CRM



Basic Qualifications

  • 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
  • Bachelor’s Degree required
  • Fluency in English

Preferred Skillsets

  • Experience working with SalesForce.com or any other CRM
  • Phone and interpersonal communication skills as well as organizational skills
  • Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
  • Experience with cold calling is a plus
Read more
at SaaS Labs
DP
Posted by SAPNA SINGH
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Noida, NCR (Delhi | Gurgaon | Noida)
1 - 7 yrs
₹5.2L - ₹10L / yr
PHP
HTML/CSS
jQuery
LAMP Stack

Job Title: Full Stack Developer

Location: India – Noida.

Shift: Rotational

Job Function: Engineering

Employment Type: Full Time

 

 

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

 

Responsibilities:

  • Participate in the design and creation of scalable software
  • Write clean, functional code on the front- and back-end
  • Testing and fixing bugs or other coding issues
  • Work with development teams and product managers to ideate software solutions.
  • Test software to ensure responsiveness and efficiency
  • Troubleshoot ,debug and upgrade software
  • Create security and data protection settings
  • Build product and features with a mobile responsive design.
  • Strong hold on PHP, MySQL and jQuery

 

Read more
at SaaS Labs
DP
Posted by SAPNA SINGH
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹3.6L - ₹9L / yr
Customer Success
Onboarding
Communication Skills
Customer Retention

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

 

 

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

 

Responsibilities

  • Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
  • Record the use cases, customer requirements and customization requests
  • Develop success plans for the customer to quickly achieve their desired outcomes
  • Train customers on the product features and educate how they help achieve the desired objectives
  • Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
  • Develop and educate the customer on the best practices
  • Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
  • Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
  • Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
  • Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

 

Qualifications

  • Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
  • Should have worked with the C-level and senior executives
  • Should be open to aligning with US / EU / AUS time zones
  • Has exceptional ability to communicate and foster positive business relationships
  • Showcases exemplary written and verbal communication skills to work along with global customers
  • Has strong problem solving and analytical skills
  • Has worked with global customers, and across different segments in the past
  • Exhibit a true passion for customers and for customer success
  • Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.
Read more
at SaaS Labs
DP
Posted by SAPNA SINGH
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Noida, NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹5L - ₹9L / yr
User Interface (UI) Design
User Experience (UX) Design

About SaaS Labs US, Inc: We’re a Palo Alto & Noida-based product company building SaaS products for sales, support & success roles. Our popular products are JustCall, Helpwise & EasyCalendar. We’re 5th fastest growing in India & 54th in APAC as per Deloitte in 2019 & 2020. Bootstrapped our way to >$7mil ARR and targeting $50mil ARR by 2023 end. Closed a large venture funding round in Jan 2021 (yet to be announced). We’re going to grow team size from 70 to 150 in 2021 and 500 by 2023. Our team members are from India, US, Bulgaria, and Philippines.



Job Title:  UI/UX Designer

Exp- 3 years and above


Responsibilities

1.Gather and evaluate user requirements in collaboration with product managers and       engineers

  1. Illustrate design ideas using storyboards, process flows and sitemaps
  2. Design graphic user interface elements, like menus, tabs and widget
  3. Build page navigation buttons and search fields
  4. Develop UI mockups and prototypes that clearly illustrate how sites function and look like
  5. Create original graphic designs (e.g. images, sketches and tables
  6. Prepare and present rough drafts to internal teams and key stakeholders
  7. Identify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedback
  8. Adhere to style standards on fonts, colors and image

Requirements

  1. Proven work experience as a UI/UX Designer or similar role.
  2. Portfolio of design projects.
  3. Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
  4. Up-to-date knowledge of design software like Adobe Illustrator and Photoshop.
  5. Team spirit; strong communication.
  6. Conduct layout adjustments based on user feedback.
  7. Adhere to style standards on fonts, colors and images.


Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.

Similar companies

DP

Cutshort

https://cutshort.io
Founded
2015
Type
Product
Size
20-100
Stage
Profitable

About the company

At Cutshort, we are building an unconventional startup to connect passionate professionals with each other. Using Artificial Intelligence (AI), gamification and network intelligence, our focus is to reduce noise and give high quality results to our users.


Our recruitment solution was launched first and is seeing good traction 2.20M+ users and ~20000 companies such as Google, Flipkart, Ola, Zomato, Oyo Rooms, HackerRank, BrowserStack have used the platform. So far, more than 8000 positions worth $17,500,000 have been closed by the hiring staff at these companies.


To experience the future, check out our latest product Voila: https://cutshort.io/voila


If you are smart and want to build something as big as LinkedIn, we might have a position for you. But before applying, be sure to read this blog post to see if you'd be a fit..

Jobs

9

DP

upGrad

https://www.upgrad.com
Founded
2015
Type
Product
Size
100-500
Stage
Raised funding

About the company

upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.


Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.  

Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:

  • We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
  • We provide structured online courses in collaboration with some of the prominent universities and industry experts
  • We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
  • All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
  • We conduct regular live lectures with the industry experts and the professors
  • Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
  • We provide in-depth feedback on all the assignments, case studies, and projects
  • We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
  • You get access to an alumni network of 3,000+ students across the globe
  • We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
  • Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program



Jobs

22

DP

Simplilearn Solutions

https://www.simplilearn.com/
Founded
2009
Type
Product
Size
500-1000
Stage
Profitable

About the company

Simplilearn is the most popular online boot camp for the teaching of digital skills, and it assists students in learning the abilities necessary to flourish in today's digital economy. They provide intensive training in a range of areas, such as data science, cloud computing, cyber security, digital marketing, and project management, all of which may be completed online. To put it another way, Simplilearn focuses its efforts on niches that are characterized by rapidly advancing technology and standards of practice, as well as a significant disparity between the demand for and supply of qualified individuals.


Simplilearn provides a wide range of comprehensive certification programs, individual courses, and partnerships with some of the most prestigious universities in the world. Through these offerings, the company assists millions of professionals in developing the work-ready skills they need to excel in their careers, as well as thousands of organizations in meeting the employee upskilling and corporate training needs of their businesses. 85 percent of Simplilearn's learners have either advanced in their current jobs or found new ones as a direct result of the program's hands-on, practical approach.

Jobs

24

DP

Adobe Systems

http://www.adobe.com
Founded
1982
Type
Product
Size
500-1000
Stage
Profitable

About the company

Adobe is changing the world through digital experiences. We help our customers create, deliver and optimize content and applications.

Jobs

2

DP

Symantec

http://www.symantec.com
Founded
1982
Type
Product
Size
100-500
Stage
Raised funding

About the company

Symantec provides security products and solutions to protect small, medium, and enterprise businesses from advanced threats, malware, and other cyber attacks.

Jobs

1

DP

Appknox

http://appknox.com
Founded
2014
Type
Product
Size
20-100
Stage
Profitable

About the company

Appknox, a leading mobile app security solution HQ'D in Singapore & Bangalore was founded by Harshit Agarwal and Subho Halder.


Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.


Appknox offers VA+PT solutions ( Vulnerability Assessment + Penetration Testing ) that provide end-to-end mobile application security and testing strategies to Fortune 500, SMB and Large Enterprises Globally helping businesses and mobile developers make their mobile apps more secure, thus not only enhancing protection for their customers but also for their own brand. 


During the course of 8 years, Appknox has scaled up to work with some major brands in India, South-East Asia, Middle-East, Japan, and the US and have also successfully enabled some of the top government agencies with its On-Premise deployments & compliance testing. Appknox helps 500+ Enterprises which includes 20+ Fortune 1000 and with ministries/regulators across 10+ countries and some of the top banks across 20+ countries.


A champion of Value SaaS, with its customer and security-first approach Appknox has won many awards and recognitions from G2, Gartner and is one of the top mobile app security vendors in its 2021 Application security Hype Cycle report. 


Our forward-leaning, pioneering spirit is backed by SeedPlus, JFDI Asia, Microsoft Ventures, and Cisco Launchpad and a legacy of expertise that began at the dawn of 2014.

Jobs

6

Want to work at SaaS Labs?
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Learn more