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Customer Retention Jobs in Pune

Explore top Customer Retention Job opportunities in Pune for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Customer Success

Founded 2013
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Location icon
Pune
Experience icon
2 - 7 years
Experience icon
Best in industry5 - 8 lacs/annum

Responsibilities: Own overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction. Establish a trusted/strategic adviser relationship with each assigned client and drive the continued value of our product. Develop and nurture customers for advocacy. Work with clients, aid the customer in achieving their goals. Work to identify and/or develop upsell opportunities. Advocate customer needs/issues cross-departmentally. Requirements: Cheerful, Optimistic go-getters Learn-ability is more valued than skill set. Impeccable written and verbal communication skills. Self-starter and a good team player. Eager to learnt and execute the new processes for us. You want to help and provide the support to our customers.

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Shilpa Agale picture
Shilpa Agale
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Shilpa Agale
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Customer Support Manager

Founded 2012
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Location icon
Pune
Experience icon
0 - 3 years
Experience icon
Best in industry1 - 2 lacs/annum

Job Responsibilities Include: - Supporting customers via an online chat system and assign queries to tech or sales department. - Give online demo of the product - Onboard new customers - Make sure all the queries are addressed promptly. - Convert prospects into sales Skills we are looking for: - Basic knowledge of accounting - Excellent communication - Ability to learn new things quickly - Analytical skills

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Harshal Katre picture
Harshal Katre
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Harshal Katre
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