Key Responsibilities
- Build Products for Factories that help them in improving their Customer Retention on the Platform
- Drive the Customer Retention Metric both at a Platform and at the Factory Level
- Improve Product Discovery on the Retailer App to enhance new retailer Acquisitions for factories
- Drive the execution of all product lifecycle processes for the growth of Factory
- Distribution product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
- Assess current competitor offerings, seeking opportunities for differentiation
- Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
- Implement, and maintain production timelines across multiple departments
- Appraise new product ideas and strategize appropriate to-market plans
Key requirements:
- Engineering or an MBA graduate from a reputed university
- 4+ years of product management experience, preferably with consumer and/or b2b startups that have attained scale
- Experience identifying business opportunities, building a product strategy, and influencing deliver against a multi-year roadmap
- Understands core technologies utilised in their product domain and is fluent in pros and cons of technical alternatives
- Good understanding of acquisition and retention funnels
- Demonstrated ability to achieve goals in a fast paced and an unstructured environment. Thrives in ambiguity and rapidly changing environment
- Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
- Robust understanding of complex and scalable technical architecture for web and mobile applications
- Problem solver with strong analytical skills and comfort with data
- Excellent verbal and written communication skills
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Responsibilities
· You are responsible for various dimensions of testing (functional/non-functional), ensuring quality experiences to our customers.
· With your extensive technical expertise and judgment, you are an integrated part of the software development team and define, document, analyze, perform and automate tests for products.
· You will identify functional /non-functional issues and come up with creative resolutions from test automation.
· You are responsible for adhering to best QA Automation practices and improving the quality of the products continuously.
· You are responsible for creating reliability that enables and validates high quality releases at a fast place.
· You are responsible for creating and executing automation scripts on multiple platforms on Desktop, Mobile-Web and devices (iOS and Android app).
· Collaborating with QA Analysts and Software Developers to develop solutions.
· Experience with Agile Scrum process.
Desired Skills:
· You should have a strong technical background, be detailed driven and have excellent problem-solving abilities.
· Strong coding skills and OOD/OOP knowledge.
· You should have around 2 -5 years of experience in test automation of Web/Mobile either.
· You should have exposure to distributed systems or web applications/mobile applications.
· Strong understanding of various testing cycles and release activities.
· You should have working knowledge with one or more functional tools.
· You must be aware of frameworks like Page Object Model, Funtional object model.. etc.
· Good to have working knowledge on performance testing and API testing tools like jmeter, Postman and Rest-assured.
· Experience participating of setup of test automation as part of CI/CD pipelines.
· Proficiency in programming languages in Java.
· You should have strong experience in Selenium, appium, rest-assured.
Qualifications
· Bachelor's degree in CS/IT/EC/ or a any Related field.
· Previous experience as a test automation engineer (at least 2 year as SDET)
· Excellent mathematical and problem-solving skills.
· Highly accurate and detail-oriented.
Are you looking to take the next step in your career? Be part of a promising fashion tech start-up and convert your creative vision to reality.
- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.
Responsibilities
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
About the Company-
About the Internship:
selected intern's day-to-day responsibilities include:
1. Develop server-side/client-side applications.
2. Basic knowledge of Data structures.
3. Test and document the developed code.
4. Must have basic knowledge of any one of the following technologies -
PHP, Javascript, Golang, Dart.
Note - Only those candidates can apply who:
1. are available for full-time (in-office) internship
2. can start the internship between 1st Aug'22 and 15th Aug'22
What are we looking for:
- Strong experience in MySQL and writing advanced queries
- Strong experience in Bash and Python
- Familiarity with ElasticSearch, Redis, Java, NodeJS, ClickHouse, S3
- Exposure to cloud services such as AWS, Azure, or GCP
- 2+ years of experience in the production support
- Strong experience in log management and performance monitoring like ELK, Prometheus + Grafana, logging services on various cloud platforms
- Strong understanding of Linux OSes like Ubuntu, CentOS / Redhat Linux
- Interest in learning new languages / framework as needed
- Good written and oral communications skills
- A growth mindset and passionate about building things from the ground up, and most importantly, you should be fun to work with
As a product solutions engineer, you will:
- Analyze recorded runtime issues, diagnose and do occasional code fixes of low to medium complexity
- Work with developers to find and correct more complex issues
- Address urgent issues quickly, work within and measure against customer SLAs
- Using shell and python scripts, and use scripting to actively automate manual / repetitive activities
- Build anomaly detectors wherever applicable
- Pass articulated feedback from customers to the development and product team
- Maintain ongoing record of the operation of problem analysis and resolution in a on call monitoring system
- Offer technical support needed in development
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English
Product Content Writer(Marketing Specialist)
Experience - 2 to 5 years
Location - Pune
We are looking for an expert and experienced Content Writer with a super creative bent of
mind! Someone who would be able to produce high-quality and information-rich content
including blogs, articles, press releases, and similar marketing documents, required to
contribute to the overall success of our products. We assure an amazing work experience
with a great opportunity to grow and prosper along with the company and the products!
Key Responsibilities
The individual role that you’ll play in our team:
● Develop engaging content for articles, blogs, stories, and social media to entice and
engage customers
● Work with internal teams to obtain an in-depth understanding of the product and the
documentation requirements
● Create content marketing campaigns to drive leads and subscribers Use SEO best
practices to generate traffic to our site
● Regularly produce various content types, including email, social media posts, blogs,
and white papers
● Analyze existing and potential content, focusing on reuse and single-sourcing
opportunities
● Analyze content marketing metrics and makes changes as needed
● Ensure that content contains sufficient keywords for search engine optimization
● Study product samples and talk with product designers and developers
● Work with technical members to make products easier to use and thus need fewer
instructions
● Select appropriate medium for message or audience, such as manuals or online
videos
● Standardize content across platforms and media
Skills and Experience
● Experience of 2+ yrs
● Excellent writing skills in a number of different styles/tones
● Proven work experience in technical writing of software documentation
● Ability to deliver high-quality documentation with attention to detail
● Ability to quickly grasp complex technical concepts and make them easily
understandable in text and pictures
● Experience with social networks and the implementation of social media marketing
● Must have excellent sentence construction and grammar skills
● Should be able to work independently, delivering accurate documentation within the
deadline
● An understanding of formatting articles on the web
● Prior experience in B2B SaaS content marketing would be an added advantage
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale
Experience: 5+yrs
Skills Required: -
Experience in Azure Administration, Configuration and Deployment of WindowsLinux VMContainer
based infrastructure Scripting Programming in Python, JavaScriptTypeScript, C Scripting PowerShell ,
Azure CLI and shell Scripts Identity, Access Management and RBAC model Virtual Networking, storage,
and Compute Resources
Azure Database Technologies. Monitoring and Analytics Tools in Azure
Azure DevOps based CICD Build pipeline integrated with GitHub – Java and Node.js
Test Automation and other CICD Tools
Azure Infrastructure using ARM template Terrafor