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Responsibilities :
- Develop and lead the product vision and strategy for the #PaymentsPlatform.
- Understand the jobs to be done for the platform, synthesize those needs to shape the product roadmap for a suite of platform products, and define key metrics.
- Strategically assess new opportunities and develop alignment around these.
- Manage and develop a team of platform product managers.
- Collaborate and build executive alignment for your vision .
Qualifications :
- B.Tech/B.E in Computer Science, Engineering or related field from a Tier 1 engineering college filled with energetic, creative minds, collaborative teams & expert coders. We are looking for passionate leaders to continue growing our talented teams.
- Technical and analytical background
- Previous experience of minimum 1 year in product/ consulting will be preferred
- 1-3 years of experience.
Location : Gurgaon
• Nodejs
• Data structure & Algorithms
DESIRED SKILLS & EXPERIENCE
• BE/BTech in Computer Science or related technical discipline
• Good knowledge of JavaScript, JSON, Relational/NoSQL DB,
• Experience in writing modular/reusable code using JavaScript frameworks like Node JS, Express JS etc.
• Knowledge of Restful Web Services
• Understanding of OOPS, Data Structure, and Algorithms
• Knowledge of Python will be a plus point.
• Good Analytical and Problem-solving skills
• Knowledge of source control tools, preferably GIT
• Familiar with Agile methodologies
Responsibilities:
- Hand on experience in Golang/Python/Ruby on Rails /Node.Js
- Must have at least 1+ years of experience in Team Handling
Job Responsibilities...
- Training students in Digital Marketing.
- Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web) .
planning, execution and optimization of different types of Google Ads (Search Ads, Display
Ads, retargeting, Discovery Ads, and YouTube Ads).
o Be the programmatic expert on campaign performance and optimization by providing
insights into the best strategies and tactics to achieve business objectives
o Leverage first party and third-party data for targeting and insights
o Work closely with the analytics teams to derive meaningful insights and drive a data-backed
strategy
o Own, drive, and report on crucial marketing efficiency metrics such as CAC, ROAS, and LTV
About the role:
We are currently building an exciting multi-category, digital first, direct to consumer, commerce business for couple of new brands in Food & Fashion category. The Engineering Team forms the backbone of our ecommerce business. We build and iterate over our core platform that handles orders, payments, delivery promises, order tracking & logistics integrations.
We are looking for an Engineering Manager to lead its development across web, mobile and in-store devices. You will be responsible to work closely with business leaders to understand the developer needs and device solutions through developer tools and services. The role incumbent will be managing a team of in-house & outsourced developers and will be responsible for defining the technical roadmap, project delivery and maintenance of systems developed in-house. The incumbent will also be driving technology innovation with integrations and external partners to fully leverage the latest solutions and technologies for servicing the organization needs. This role will report to the Director-Engineering.
Location: Mumbai based preferably. We can also consider Bangalore based candidates.
Responsibilities:
Your core responsibilities will include Technical Guidance, Execution, Delivery & Team Management. You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.
- Ownership of engineering features and components from concept, design, development & deployment
- Participate in the solution architecting, enterprise interface design and integration.
- Work with users to understand requirements, design scalable and efficient technology solutions.
- Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and interactions with other internal teams and external partners.
- Communicate cross-functionally, collaborate with Business teams, Product managers, engineers and QA to plan, own and deliver solutions on time.
- Ensure teams follow best practices regarding coding standards, code reviews, and testing. Responsible for code quality, review & release strategy.
- Define and drive development team priorities and ensure delivery through in-house and vendor development teams.
- Keep tab of latest technology trends and leverage it for improvements/changes in current setup to increase efficiency, reduce maintenance cost and time to market.
- Publish regular reports of activities and highlight potential risks.
- Attract, hire, retain, motivate and mentor engineering team resources.
Required Qualification, Experience & skills:
- Bachelor's degree in Computer Science, Computer Engineering or related technical discipline
- 6-8 years of overall developer experience with a minimum 12-18 months in the GoLang toolkit – very familiar with all the frameworks and tools needed to manage and further build an end to end ecommerce platform in GoLang
- Prior experience in managing a team of min 4-6 engineers
- Hands-on management with deep-dive into the details of software design, implementation and debugging
- Experience of implementing Agile, Scrum & Iterative processes
- Experience taking a leading role in building complex software systems that have been successfully delivered to customers
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy
- Experience mentoring junior software engineers to improve their skills, and make them more effective, product software engineers
- Hands-on expertise in many disparate technologies, typically ranging from Web development, Mobile app development, AWS, machine learning, large scale data platforms, service oriented architecture, distributed systems design, android platform, front-end user interfaces, databases etc.
Roles & Responsibilities:
1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.
2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.
3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).
4- Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.
5- Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.
6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, and others as necessary.
7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.
8- React positively to changing business conditions by proving to be flexible and adaptable.
Skill & Abilities :
- Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
- Demonstrated consultative experience, ability to influence, resourcefulness.
- Energized by a desire to help and connect with people.
- Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.
- Bachelor Degree required (e.g. Engineering/ Business/ Marketing)
- Team player, critical thinker, self-motivated and proactive positive attitude
- Fluent in written and spoken English & Hindi (Spoken)
Requirements :
● Experience of 1 year or more in people management role in the BPO industry
● 2-year experience in the collections industry with voice profile background
● Strong negotiation and problem-solving skills.
● Proven experience as a ‘Team leader’ or a similar role.
● Knowledge of billing procedures and collection techniques ● Working knowledge of MS Office and databases
● Excellent data management skills
● High on ethics and adherence to policies
● Familiarity with laws related to debt collection
● Target orientation
● Graduate (any stream)
- Involved in end to end recruitment cycle
- Have experience in recruitment in the IT sector
- Coordinating with hiring managers to understand requirements and appropriate skill sets to ensure we meet current and future resource demands
- Utilize appropriate sourcing channels effectively (Portals, advertising, networking, employee referral program)
- Monitor recruitment sourcing methods and make recommendations to improve applicant attraction
- Complete initial screening interview of potential candidates
- Suggest innovative solutions to sourcing challenges
- Suggest innovative solutions to sourcing challenges
- Should be able to close the position as soon as possible