Sr Executive - Customer Support

Why this role exists

We're looking for someone who can own our content and PR efforts end-to-end. This role is for a person who enjoys understanding complex technology, turning it into simple and engaging content, building industry visibility, and creating narratives that people actually want to read and share.

You will work closely with leadership, product teams, and portfolio companies to build brand awareness, generate organic inbound interest, and establish thought leadership across cybersecurity, AI, developer tools, and enterprise technology.

What you'll do

• Own the content strategy and content calendar across blogs, articles, newsletters, tutorials, case studies, and thought leadership pieces.
• Deeply understand our products and solutions by using them yourself and turning your learnings into useful content.
• Write technical blogs, hands-on tutorials, use cases, demo scripts, and long-form articles.
• Create content that is useful for both human readers and AI-powered search engines.
• Own PR initiatives across the Infosec Ventures portfolio by identifying stories, building media relationships, pitching journalists, and securing coverage.
• Write press releases, contributed articles, opinion pieces, and executive thought leadership content.
• Build and manage relationships with media professionals covering cybersecurity, technology, startups, AI, and enterprise software.
• Produce supporting content such as industry reports, research summaries, newsletters, and trend analysis.
• Support video content creation, product walkthroughs, demos, short-form videos, and multimedia assets.
• Distribute content across LinkedIn, Reddit, newsletters, communities, blogs, and other relevant platforms.
• Build repeatable content processes, templates, workflows, and distribution frameworks.
• Work directly with founders and leadership teams to convert their expertise into compelling external narratives.

What we're looking for

• Strong writing and storytelling skills.
• Ability to understand technical products and explain them in simple language.
• Experience writing blogs, articles, PR content, newsletters, or technical documentation.
• Strong research skills and curiosity about technology, cybersecurity, AI, startups, or enterprise software.
• Understanding of SEO, content distribution, and organic growth strategies.
• Comfortable speaking with founders, product teams, media professionals, and industry stakeholders.
• Ability to independently manage projects from idea generation to publication.

Bonus points if you have

• Experience in cybersecurity, AI, SaaS, developer tools, or enterprise technology.
• Experience working with media, journalists, or PR agencies.
• Experience creating video content, demos, or multimedia assets.
• Familiarity with LinkedIn growth, community building, and newsletter management.

Success in this role

A successful candidate will build a consistent content engine, increase brand visibility, generate quality inbound interest, secure meaningful media coverage, and help position our companies as trusted voices in their respective industries.

We are looking for an experienced and dynamic Senior Business Analyst to join our growing team. If you have strong analytical skills and a passion for delivering data-driven solutions, we’d love to connect with you!

📍 Position: Business Analyst

📌 Location: Mohali - 8B

🕒 Experience: 3+ Years

🔹 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Requirements Documentation: Develop, manage, and maintain BRD, FRD, and SRS documents to ensure clear understanding and alignment among stakeholders.
• Wireframing: Create detailed wireframes and process flows to visualize project workflows and user interfaces using tools like Figma.
• Project Task Creation & Management: Plan, assign, and track project tasks to ensure timely and successful delivery.
• User Acceptance Testing (UAT): Lead and coordinate UAT activities to validate that solutions meet defined business requirements.
• Stakeholder Collaboration: Work closely with cross-functional teams and clients to ensure smooth communication and project execution.
• Process Improvement: Identify gaps in existing processes and implement improvements to enhance operational efficiency.

🔹 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬:

• Strong analytical and problem-solving abilities.
• Excellent communication and documentation skills.
• Proficiency in tools such as JIRA, Asana, and Figma.
• Strong understanding of SDLC and Agile methodologies.
• Experience with data visualization tools like Power BI and Excel (preferred).

Key Responsibilities:

Manage and advise HNI/Affluent clients on investment opportunities.

Drive AUM growth and achieve acquisition targets.

Recommend investment products, including Mutual Funds, PMS, AIF, Bonds, Direct Equity, Structured Products, and Unlisted Shares.

Conduct periodic portfolio reviews and provide customized wealth solutions.

Build and maintain long-term client relationships.

Collaborate with branch teams to drive business growth.

Eligibility:

Post-graduate preferred.

2+ years of experience in Wealth Management, Investment Advisory, Private Banking, or HNI Relationship Management.

Strong knowledge of Mutual Funds, PMS, AIF, Equity Markets, and Wealth Products.

Excellent client acquisition and relationship management skills.

About Us

SSC Control Pvt. Ltd. brings 59 years of experience delivering innovative electrical and automation solutions. Our deep industry knowledge enables us to solve real-world challenges across sectors.

Our Mission:

“Empowering Industries, Transforming Nations with Advanced Automation & Electrification Solutions.”

We help customers achieve operational excellence through cutting-edge products and services in industrial automation, energy management, supply chain optimization, and electrical systems.

We’re looking for driven and passionate Sales Engineers to join our growing team!

As a Sales Engineer, you’ll play a key role in expanding our market presence, providing technical solutions, and nurturing strong client relationships.

🔍 Position Details:

Role: Sales Engineer / Sr. Sales Engineer

Experience: 1–10 years

Education: BE/ME in Electrical Engineering

Salary Range: ₹25,000 – ₹60,000/month (based on experience & expertise)

Location: Vadodara, Ahmedabad, Rajkot

✅ Key Requirements:

Experience in industrial sales – preferably OEM or project sales in machine building

Strong technical acumen and excellent communication skills

📩 How to Apply:

If you're excited about combining technology with sales to drive innovation, we’d love to hear from you!

Please send your resume and a short introduction to:

Company Profile: A US based SaaS based Product firm in Fire & EMS Services 

Customer Platform is a SaaS data aggregation, visualization, and mobile response solution, which helps emergency response agencies to respond more effectively to incidents of all kinds. 

Client is starting a new development center at Hyderabad, India and looking for core team members for the development of their platform

Senior PHP FullStack Developer | 5-13 Y | Hyderabad | 3M Remote + WFO |

This role is for 2-3 M remote option initially, should move to Hyderabad / WFO aftermath.

Interview Process: R1 - System Test + R2 Technical Session (CTO, India) + R3 Technical Session (Tech Director, USA) + HR discussion.

Job description :

Overall 7+ years of experience, with 5+ years in full stack PHP development

Experience creating user-friendly webpages and enhance our user's experience.

Experience 3+ years using Angular, React, Vue.JS, ECS6, CSS 3, and CSS preprocessors like SASS, LESS, plain JavaScript DOM manipulation, selectors, etc.

Converting UI design from Figma to HTML Animations with CSS and JavaScript

Hands-on development in various front-end web frameworks - HTML5, CSS3, JavaScript

Strong knowledge in PHP backend coding, best practices, ability to produce & consume REST services

Communicating design ideas using user flows, process flows, site maps, and wireframes.

Good understanding on Figma and producing UI design from Figma to HTML Animations with CSS and JavaScript

Optimize application for max. speed & scalability

Collaborate with back-end developers & web designers to improve usability Maintain & improve websites

Deliver features with high quality, on-time as per project plans and delivery commitments.

Agile development methodology

Vue.js experience is preferred

EXPERTISE AND QUALIFICATIONS

• 14+ years of experience in Software Engineering with at least 6+ years as a Lead Enterprise Architect preferably in a software product company
• High technical credibility - ability to lead technical brainstorming, take decisions and push for the best solution to a problem
• Experience in architecting Microservices based E2E Enterprise Applications
• Experience in UI technologies such as Angular, Node.js or Fullstack technology is desirable
• Experience with NoSQL technologies (MongoDB, Neo4j etc.)
• Elastic Search, Kibana, ELK, Logstash.
• Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
• Exposure in SaaS cloud-based platform.
• Experience on Docker, Kubernetes etc.
• Experience in planning, designing, developing and delivering Enterprise Software using Agile Methodology
• Key Programming Skills: Java, J2EE with cutting edge technologies
• Hands-on technical leadership with proven ability to recruit and mentor high performance talents including Architects, Technical Leads, Developers
• Excellent team building, mentoring and coaching skills are a must-have
• A proven track record of consistently setting and achieving high standards

Five Reasons Why You Should Join Zycus

1. Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.

2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.

3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization

4. Get a Global Exposure: You get to work and deal with our global customers.

5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.

About Us

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-

to-use user interface ensures high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

Causality Biomodels is an Indo-German life science informatics company that focuses on the development of data-based solutions in the bioinformatics sector. Specifically, we work using semantic integration & information extraction methods, knowledge & data organization, and advanced statistical & machine learning techniques in the context of life sciences.

The team Causality Biomodels is searching for a full stack developer with a strong focus on Python, capable of taking on a lead developer role.

You will be mainly focusing on the following areas:

• Implementing new features by modifying our backend system and UI according to the product backlog and discussions with the team.
• Rapid prototyping to explore new directions based on current research developments.
• Design, development and maintenance of APIs, as well as product and add-on components.
• Maintenance of code integrity and organization.

The requirements are:

• Successfully completed bachelor’s or master’s degree in computer science or in related fields such as Bioinformatics.
• At least 2 years of professional software engineering experience.
• High proficiency in Python and ability to write clean and well-documented code (must).
• Experience with cloud-based development using AWS (preferred), GCP or Azure.
• Experience with Docker and container-based deployment.
• Proficiency in JavaScript.
• Experience with at least one database system (SQL or no-SQL).
• High familiarity with Git.
• Experience with agile development practices.
• Experience with CI/CD and automated testing.
• Very strong English skills (both verbal and written).

Bonus points for:

• Knowledge about machine learning or data science.
• Experience with Python packages SpaCy, scikit-learn, flask and fastapi.
• Experience with JavaScript libraries React and Redux/Context.
• Experience with Gitlab CI/CD pipelines.
• Experience working with knowledge graph data.
• Knowledge and experience in bioinformatics methods.

• Owns team's output and E2E definition and execution of SDLC. Drives sprint planning, estimates & prioritizes tasks, Keeps key stakeholders updated on progress, milestones, and any potential slippages.
• Identifies pitfalls across codebases proactively. Writes model code that is looked up to. Understands internals of programming languages & runtimes. Creates common reusable components/libraries- Uses advanced data structures.
• Designs API contracts between large systems with end-to-end service design and active leadership towards long-term sustainability including versioning, complex migration plans, impact analysis across products.
• Owns NFRs and pushes the envelope on performance, scalability, and high availability with cognizance towards the cost of infra. Drives tech stack selection independently, mentors junior engineers. Evangelises of generic platform building across the organization.
• Troubleshoots unseen issues across codebases. Solves large end-to-end cross-cutting problems with elegant solutions with an eye on long-term sustainability.
• Partners with and influences product managers on “how”. Leads the pack on hiring and evangelizes steeper hiring standards towards building an A+ team. Represents company on external platforms/conferences.

Qualifications:

• Bachelor's Degree in Computer Science or similar discipline
• 7+ years relevant work experience in software engineering while leading teams.
• Proficiency in more than one modern programming language such as Python (preferred) associated tech stack to write maintainable, scalable, unit-tested code
• Experience in building complex software systems that have been successfully delivered
• Should be strong with System Design and Database designing
• Deep understanding of design patterns, optimizations, deployments with Strong object-oriented design skills
• Experience mentoring other software engineers.
• Experience with full life cycle development in any programming language