What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed
Shubham Vishwakarma
Full Stack Developer - Averlon
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React.js
Jenkins
Docker
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Experience: 6+ Years
Locations: Bangalore, Mumbai, Pune, Gurgaon
Work Mode: Hybrid
Notice Period: Immediate Joiners Preferred / Candidates Who Have Completed Their Notice Period
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We are looking for a highly skilled and experienced Java Full Stack Developer with a strong command over backend technologies and modern frontend frameworks. The ideal candidate will have deep experience with Java, ReactJS, and DevOps tools like Jenkins, Docker, and basic Kubernetes knowledge. You’ll be contributing to complex software solutions across industries, collaborating with cross-functional teams, and deploying production-grade systems in a cloud-native, CI/CD-driven environment.
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- Design and develop scalable web applications using Java (Spring Boot) and ReactJS
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Full Stack Developer - Averlon