
What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed

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Job Title: QA Engineer (Manual & Automation Testing)
Experience: 4.5 to 7 Years
Location: Chennai
Last Working Date (Preferred Joining): On or before 10th August
Interview Process: Online Test → Technical Round 1 → Technical Round 2 → Client Round
Job Description:
We are seeking a skilled QA Engineer with a strong background in both Manual and Automation Testing. The ideal candidate should have hands-on experience in Java programming, a solid understanding of automation frameworks, and expertise in API testing.
Key Responsibilities:
- Develop and execute robust automation scripts for new feature testing.
- Enhance and maintain existing automation frameworks to support evolving testing needs.
- Monitor automation test executions and ensure consistency and reliability in results.
- Conduct cross-browser and cross-platform testing to ensure high coverage and quality.
- Identify process gaps in Quality Assurance and recommend improvements.
- Contribute to zero-defect delivery through thorough testing practices.
- Support non-functional testing initiatives including Performance, Security, and Localization.
- Collaborate with developers to ensure high code quality and adequate test coverage.
- Actively participate in Continuous Integration and Continuous Deployment processes.
Required Skills:
- Strong knowledge of Manual Testing methodologies and practices.
- Proficiency in Java programming with excellent problem-solving abilities.
- Experience with BDD frameworks, especially Cucumber.
- Practical experience with Selenium for automation testing.
- Good understanding and hands-on with API testing (both Manual and Automation) using tools like Postman and Rest Assured.
- Excellent verbal and written communication skills.
Skill 1 : Java, Spring boot, Microservices and React.
Exp : 3+
Location : Hyderabad and Chennai.
Notice Period : Immediate to 30 days.
Role and Responsibility:
Developing firmware for robust embedded system devices
Active involvement in designing architecture, communication protocols & selection of technology.
Designing test cases and active participation in testing
Team building and grooming new members.
Candidate Skill Set:
Thorough knowledge and hands on experience of Embedded C programming.
Experience of firmware development on multiple microcontroller families like AVR, MSP430, STM32,
Renesas, etc.
Strong programming & debugging skills.
Knowledge of IDE’s like Keil, AVR Studio, IAR, Cubesuit will be an added advantage.
Hands on experience of working on wireless communication (BLE, Wi-Fi, Zigbee, LoRa, GSM/ GPRS)
Qualification:
A team player with excellent analytical, problem-solving skills, with strong ability to quickly learn.
Passion for developing products with new technologies.
Bachelor's/ master’s degree in electronics related discipline or equivalent experience
Experience of 1-3 years
Responsibilities
- Design and deliver wireframes, user stories, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces
- Create a wide range of graphics and layouts, and design solutions for product illustrations, company logos, and websites
- Work within brand guidelines to reinforce the brand’s style and voice
- Work on building design processes, tools, and culture
- Identify and troubleshoot UX and UI design problems.
- Understand the target audience and objective of the brand and reference impactful design ideas that can be adapted
- Have a keen eye for visual designs, styles, iconography, typography, and illustrations and define a compelling visual language in the Product, website, and Marketing Materials.
- Setup best practices to help the team achieve the above and constantly think about improving the UX process to aim for better organizational UX Maturity
- Make strategic design and user-experience decisions related to core, and new, functions and features
- Take a user-centric design approach and rapidly test and iterate your designs
Qualifications
- Bachelor's degree with at least 2+ years of visual design experience in a B2B product and marketing setting
- Communicative, organized, and achieve consistent results
- Proficiency in the following design tools: Figma and Adobe Suite, familiarity with prototyping tools (Principle, Invision, Framer, After Effects)
- Solid understanding of using HTML and CSS for website design. Hands-on experience with different JavaScript frameworks (JQuery etc.), Bootstrap, Material UI, Tailwind CSS, NextJS, etc.
- Experience creating and maintaining design systems for product, website, brand, and marketing assets
- Should possess the ability to convey messages and information through illustrations, graphics, and patterns
- Added benefit: Having B2B product dashboards related experience
Krafty Solutions is looking for an enthusiastic, energetic, young-minded mobile application developer who take pride in the work they do.
Krafty Solutions is a product design and development studio where you will learn a lot in your field by working in a very friendly environment. An opportunity will be given based on your preference.
About You
If you're the guy who has a strong bias for making things happen, always wears a smile on your face, with a proactive attitude then we would like to meet you. You will work closely with your team leader who will help you to learn new things as well as resolve your doubts. If you're interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.
Knowledge
- Strong knowledge of OOP, Java and Android SDK.
- Experience in RESTful, JSON and XML parsing, SQLite, Push Notification, Payment Gateway Integration, In app Purchase
- Experience of integrating third-party libraries.
- Hands on with Kotlin, Android-KTX libraries and Unit testing (Junit, Espresso, Mockito, Firebase Test-case)
- Hand on experience on Android UI Development (Material Design Component), multiple device resolution support, landscape and tablet support, multi-language & RTL support in layout.
- Understanding of App Lifecycle, Activity, Fragment, Background Service, Broadcast, Gradle, Memory management, Threading etc.
- Understanding of architecture design patterns like MVP and/or MVVM
- Android jetpack component(Room, DataBinding, LifeCycle, LiveData, Navigation, Paging, ViewModel, WorkManager)
- Proficient understanding of code versioning tools (e.g. GIT)
- Data binding library, constraint layout, RxJava concepts,
- Experience with publishing app on Google Play Console and managing the app lifecycle
- GraphQL knowledge is a plus
Responsibilities and Duties
- Overall responsibility and accountability for Android App
- Hands-on coding, systems analysis, design, and delivery of projects assigned.
- Overall App Design - code, performance, security, size
- Deliver new features, execute on the roadmap and plan for the future.
- Convert app requirements into actionable and tangible items for all stakeholders
- Release planning and timely integration with other stakeholders (product, backend, frontend, ui/ux etc)
- Proactive ANR, other crash fixes etc
- Continuously discover, evaluate, and implement new technologies to maximize development/performance etc
- Improve product quality through code reviews, writing effective unit tests, and collaborating with QA
Key Skills
- Kotlin, Java, RxKotlin, RxJava, Android SDK, Android Studio, Git Required
- Education - B.E/ B.Tech/BCA/MCA/MSc IT degree in Computer Science, Engineering or a related subject
- Experience - 3-6 yrs
Benefits
- Great Company Culture - A relaxed, friendly and positive company culture with a dynamic young team
- Work-Life Balance - Genuine work/life balance served at Krafty.
- A Well Earned Rest - You will get 11 paid public holidays as well as 12 paid leaves. So, a total of 23 HOLIDAYS
- Flexible working hours - Reaching late at the office would never be an issue for you. Fully remote culture
- Weekends Off - Saturday & Sunday Fixed Off
Job Location : Bangalore
Expereince : 3 to 9 Years
JD :
● Work break-down and orchestrating the development of components for each sprint
● Developing “Zero Defect Software” which is secured, instrumented, and resilient.
● Building Cloud-Native Application which runs on Cloud Platforms such as GCP / AWS.
● Creating design artifacts before implementation.
● Developing Test Cases before or in parallel with implementation.
● Ensuring the software developed passes static code analysis, performance, and load tests.
● Developing various kinds of components(such as UI Components, APIs, Business Components, Image Processing, etc.)
● Inventing new approaches to detecting existing fraud.
● Staying ahead of the game by predicting future fraud techniques and building solutions to prevent them.
golang, Elixir, Ruby on Rails, Python, react,
Must have
● An understanding of Product Development Methodologies
● Strong design skills in defining API Data Contracts / OOAD / Microservices / Data Models
● In-depth knowledge of either Elixir, GoLang, or Python, with a good understanding of OOPs and Concurrency concepts.
● Sound knowledge for User Interface development using modern Web Frameworks such as React.
● Experience in developing software in the Cloud such as GCP / AWS
● A passion to explore new technologies and express yourself through
technical blogs
● Developing new user-facing features using Angular Js
● Building reusable components and front-end libraries for future use
● Identify user and system requirements for new websites and applications
● Run functionality testing’s and debug code
● Collaborate with mobile developers to build mobile-responsive websites
● Translating designs and wireframes into high-quality code
● Optimizing components for maximum performance across a vast array of web-capable
devices and browsers
Technical Requirements:
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object
model
● Solid knowledge of HTML5, CSS, JavaScript and AngularJS 1.5 above and it’s core
principles.
● Experience with RESTful APIs
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Extension understanding and experience as a Web Developer or Front-end Developer
● Have prior experience working on at-least 3+ real time projects
● Expertise in programming language JavaScript.
● Experience with mock-ups and UI prototyping tools
● Experience with Firebase
● Understanding and working knowledge of security practices
● Candidate with interest to work in a product based environment, fast thinking, zeal to
explore new technologies is mandatory.
● Have worked with product based companies will be added advantage
Location: Bangalore (remote)
Roles and Responsibilities
- Building pixel-perfect, buttery smooth UIs and developing new user-facing features using React and the ecosystem
- Building reusable components and front-end libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize applications for maximum speed and scalability
- Code review, troubleshooting and helping team members on issues
- Collaborate with other team members and stakeholders
- Define best practices for client side architecture
- Ability to document your code as this will be an open-core project.
- Ability to write unit, integration, and end to end tests.
Skills
- Strong proficiency in English and writing skills.
- Strong in UI development
- Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+ syntax
- Ability to write well-documented, clean Javascript code
- Experience with popular React workflows (such as Redux / MobX, Hooks, ContextAPIs and so on)
- Strong experience with ReactJS: hooks, functional programming, and optimizing render functions
- Familiarity with GraphQL, RESTful APIs
- Experience with automated testing suites, like Jest or Mocha
- Experience in Test Driven Development
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Thorough understanding of web markup, including HTML5 and CSS3
Good to have
- Experience with NextJS
- Experience with Cypress for end to end testing
- Basic knowledge of CI, CD
- Have worked in open source project previously










