What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed
Shubham Vishwakarma
Full Stack Developer - Averlon
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WeAssemble is looking for an Email Marketing Executive to support and build marketing communications. We are looking for an intermediate-level marketing professional with a track record of delivering predictable and sustainable results in a fast-paced environment.
This position collaborates closely with the Digital team, Marketing Data Operations, IT for marketing automation, and stakeholders from multiple business units.
Responsibilities
● Control and direct the email marketing channel, as well as the related analysis
● Create engagement strategies based on an understanding of customer needs and intent.
● Support the execution of automated lead generation programs
● Develop and manage digital templates (emails, landing pages, programs) within the marketing automation platform.
● Marketing Automation Platform expert
● Meet or exceed internal SLAs and seamlessly coordinate across time-zones as needed
● Work in partnership with Marketing Automation Segment Liaison to optimize campaign requests to meet business goals.
● Take ownership of marketing technology platforms
● Analyse and report on the performance of channels and campaigns.
● Make it easier to report on marketing impact.
● Work closely with internal and cross-functional stakeholders (Design, Brand, Legal, Business Units, etc.) to design and approve email campaigns.
● Ensure that email permissions are followed.
● Implement best practices for email marketing.
● Aid in the evaluation of new innovative opportunities to increase engagement and/or results.
● Keep up to date with changes/developments in the IT sector through self-learning, training, and research
Desired Candidate Profile
● 3+ years outreach experience with working on a marketing automation platform such Woodpecker, Apollo.io or we connect
● Must be able to demonstrate a high level of marketing automation
● Excellent communication skills written, verbal, presentation
● Proven ability to work in a collaborative environment as well as being a motivated, self-starter
● Keep up-to-date on email and marketing automation best practices with regard to marketing automation capabilities, testing and projected results.
● Report on critical email and marketing automation campaign metrics
● Understand lead scoring and nurturing programs as it pertains to execution of email and marketing automation campaigns
● Support the execution of automated lead generation programs
● Build and execute test strategies, including A/B multi-variant testing, to drive qualified traffic and revenue-building activities
● Monitor the campaigns and make necessary changes to generate the lead.
JavascriptProficiency with Service Now Implementation, ITSM, CSM, Integration Hub / API integration, Java Script, UI Builder, App Engine, Scripting, Flow Designer with 4-5 yrs for service now development experience.
Experience
8-9 years of experience in Software Development Methodologies.
Experience with ServiceNow HR module development and support.
Working in a cloud-enabled environment is desirable
Experience in supporting discovery and service mapping in ServiceNow
ITIL certified
ServiceNow System Administrator certified
ServiceNow HR certified
A professional with Implementation, Configuration, and all types of Development in
ServiceNow and Requirement gathering from customer, designing the technical solution and
implementation documents
Essential capabilities
Sound knowledge of delivery methodologies and working experience in Agile delivery
Competent stakeholder management skills, with the ability to apply the fundamentals of
Change Management throughout the delivery lifecycle
Effective communication skills with the ability to synthetise data and communicate findings
ITSM Best Practice Knowledge/Incident, Problem, Change, SRM, SLM, HR and Asset
Management Specialist
ITOM specialist, process strategy & framework, tool implementation
API Integration
Workflow design expertise
use of BR,UI Policies, Client Script, Script Include etc fulfill the requirement raised by
legal team.
Create and Manage Service Catalog, Workflows, SLA's, Reporting etc.
Responsibilities:
.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep observing stock reports, inventory, product orders, re-order etc.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills.
.Proficient in Word, Excel, Outlook, and power point.
MongoDB
Python
Data AnalyticsJob Description
About Merito
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey will more than 2 decades of experience in recruitment, training, and coaching.
About Client
Our client is a Full-Funnel Programmatic Marketing platform of choice for leading digital marketers globally across CPG, Tech, B2B, Retail, Travel, BFSI, Gaming, Autos, Telco, Real Estate, Education and other industry verticals.
Our client empowers businesses to engage with their customers and audiences through all stages of the marketing funnel:
1. Brand awareness
2. Prospecting
3. Remarketing, and
4. Re-engagement, including reselling, up-selling and audience monetization.
We transform Data into Actionable Insights and ROI for Marketers.
We are pioneers in the Programmatic Ad tech space, and are ranked in the Top 20 Digital Marketing Providers by CIO Review.
We are a mix of industry veterans from top B schools and a bright young team of marketers, data scientists and analysts. If you are looking for a great team to work with and make a career for yourself in AdTech, this might be the right place for you!
Requirements
Job Description – Principal Architect
We are looking for a Principal Architect to lead our tech team as a leader (without necessarily being a manager). If you are hands-on (do not shy away from active coding when required) and are motivated by the joy of creating scalable products that drive industry leadership, please read on.
- You should have 8+ years of quality experience in building scalable digital products/platforms with some experience in big data analytics and engineering.
- Extensive experience in Linux stack and cloud technologies, and Python ecosystem.
- It's ok if you don't have good answers, but to have smart questions that uncover risks and opportunities, you need the depth that comes with willingness and capability to be hands-on. Do you still code? Do you love to code? Do you love to roll up your sleeves and debug things?
- Do you enjoy going deep into that part of the 'full stack' that you are not an expert of?
Here is a bit about our values and beliefs
Our core values are 1) Transparency, 2) Bias for Action, 3) Persistence with Adaptability, 4) Curiosity and 5) Humility. We believe that successful people have more failures than average people have attempts. And that success needs the creative mindset to deal with ambiguities when you start, the persistence and humility to iterate and course correct, and the courage to handle failure and rise up again.
What we look for in our people
- We look for people who are initiative driven, and not interruption driven. The ones who challenge the status quo with humility and candor, but not arrogance.
- We believe startup managers and leaders are great individual contributors too, and that there is no place for context free leadership.
- We believe that the curiosity and persistence to learn new skills and nuances, and to apply the smartness in different contexts matter more than just academic knowledge.
Benefits
- Fixed Salary + ESOP
- Insurance for family
- Company meals
- Company events
- As an Oracle Cloud ERP Developer, you are responsible for designing, developing, and maintaining RICE Objects. Your specialization will be focused on cloud architecture, application integration, and cloud application development using Oracle Cloud.
- Deliver innovative integration solutions using Oracle's PaaS offerings and maintain or enhance the existing integration solution.
- Deliver technical expertise and technical leadership when implementing solutions and developments.
- Assist with defining Scope and estimates for new project or builds.
- Collaborate by sharing knowledge and best practice within the practice and cross lines of business.
- Develop peer network to provide and receive product and skills assistance.
- Draft and review the Technical Specification documents.
- Conduct and attend internal trainings and workshops
What would your day look like?
- Collaborate with Implementation Partner and IS teams across Providence and deliver New Builds, builds via Change requests, Data Conversions, Testing and Document Reviews
Who are we looking for?
- 4+ years of Experience with at least 2 Cloud ERP HCM Implementations
- Hands on experience in any of these modules - Core HR/Payroll/Benefits/Compensation/ORC
- Experience in Oracle Integration Cloud (PaaS) ideally with integrations to/from Oracle Cloud Application.
- Hand on experience in building integration/interfaces based on webservices (SOAP and REST), File based interfaces (Batch Processing), Database (SQL and PLSQL).
- Good understanding on file handling process using OIC with various file types like XML, CSV and JSON.
- Ability to understand and develop complex integrations and should have good knowledge in integration patterns and error handling mechanism.
- Good understanding of Oracle PaaS architecture and security concepts Comfortable in XML and XSLT processing.
- Experience in ERP Cloud with knowledge in modules like Core HR, Payroll, Benefits and Absence Management.
- Should be well versed with Fusion HCM data load capabilities like HDL, PBL, Spreadsheet Loader.
- Should have worked on Oracle Fusion Functional Setup Manager (FSM) to implement enhancements.
- Should be aware of customization process in ERP Cloud: Sandboxes, Page Integrations, Application and Page Composer etc.
- Excellent communication, interpersonal skills and Ambitious individual who can work under their own direction towards agreed targets/goals.
Negotiate with distributors of different areas in the city itself.
Ruby on Rails (ROR)JavascriptMongoDB
Python
DjangoAbout the Company:
Progcap is a Fintech and AI company that pioneers alternative credit scoring for small businesses using proprietary data from non-traditional sources. We aim to fuel credit to 100 million under-banked SMEs in the emerging markets worldwide with an initial focus on India.
Progcap is Sequoia-backed Series A startup, comprising of top tier talent from finance, technology, data science and operations. The Company is the recipient of the World Bank's "SME Product Innovation of the year", 2018 award, Madrid.
What you will be doing:
- Lead and provide first level supervision to project teams and ensures successful delivery of tasks assigned to the team along with sharing of project updates & related communication with stakeholders.
- Writing and ensuring reusable, testable, and efficient code.
- Managing data across multiple databases and providing analysis to stakeholders.
- Design and implementation of low-latency, high-availability, and performant applications.
- Implementation of security and data protection (permission classes and middleware.)
- Implementation of user authentication and authorization across multiple systems, servers, and environments.
What you bring:
- Should have minimum 4 years of experience in development using Python and 1 year in leading Python based projects.
- Strong experience in Application lifecycle management – development, testing and deployment.
- Strong understanding and experience with code version control tools (git, svn, etc.)
- Expert in Python with working experience on Django, AWS, Lambda, RDS, NoSQL, Docker, Kubernetes.
- Integration of data storage solutions redis, postgresql, mysql (big query, big table, pubsub, appengine).
- Strong in data structures and algorithms
- Preferably candidates with Financial/lending Applications development experience with any Fintech Co.
HTML/CSSJavascript
Bootstrap
HTML/CSS
Adobe Illustrator
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Full Stack Developer - Averlon