What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job description
We are looking for enthusiastic candidates with a flair for English writing to join as Content writer for a search firm. You will be responsible to create insightful, engaging and credible content following the editorial guidelines.
Required Candidate profile
Knowledge of fundamental grammar
Excellent English writing skills
Be creative and innovative thinker
Enthusiastic about researching trending content
Role: Content Creation / Writer
Industry Type: HR
Department: Content, Editorial & Journalism
Employment Type: Full Time, Permanent
Role Category: Content Management (Print / Online / Electronic)
Education
UG: B.A in English, Journalism, Any Graduate
PG: M.A in English, Journalism, Integrated PG in Journalism / Mass Communication
About GIGL
With over 7 million viewers and counting, GIGL is a leading YouTube channel network on the rise. Our platform is dedicated to bringing financial, scientific, rational thinking, business, and political knowledge to our audience through engaging video content. But we don't just stop there - we also have a popular audio summary application and video courses that have been downloaded over 3 million times and rated 4.8 out of 5 stars by 1 lakh 40 thousand users. If you're passionate about education and making a positive impact on the world, join us at GIGL and be a part of something special!
Researcher and Content Writer
Are you a self-starter with a passion for research and writing? Are you looking for a flexible, remote role that allows you to make a good income while doing something you love? If so, we have the perfect opportunity for you!
As a researcher and content writer for our YouTube channel, you'll have the chance to develop and share your ideas with the public, helping to shape the conversation around important topics and issues. You'll be a part of something bigger than yourself, making a positive impact on the world and finding meaningful fulfilment in your work. Plus, you'll have the opportunity to earn a good monetary reward for your efforts.
If you're ready to take your career to the next level and make a difference in the world, don't miss this chance to join our team as a researcher and content writer for our YouTube channel. It could be the perfect fit for you!
People having expertise in one or many of the following fields:
- Science and Technology
- Indian History
- Current Affairs, Indian politics, and world politics
- Finance
Requirements:
To join our team, you'll need to have:
- A curious and creative mindset, with a love for learning and developing new ideas
- Expertise in researching scientific papers, books, and other sources
- Flexibility to work remotely and set your own hours
- A strong understanding and interest in your field
- Excellent English and Hindi language skills
- Strong critical thinking and scientific temperament
- A workload of between 10-80 hours per month, depending on your circumstances and area of expertise
If you meet these requirements and are excited to work with us, we want to hear from you!
Important: Include your CV containing past experience and examples of your best work.
Salary & Probation:
Duration: 1 month
Salary during probation: 15,000 - 35,000 /month
After probation:
Annual CTC: 2 - 3 LPA (All fixed).
- Needs to generate qualified opportunities within target industry accounts wherein each opportunity should contain:
- Diagnosis of the prospect's business pains, where Unbxd solutions can fit in, understanding of prospects' buying cycle, procurement process, budgets etc.
- Needs to identify accounts and do extensive prospect territory planning for the given region.
- Also conduct detailed prospect research within focused industry verticals.
- Ability to develop a 'Why Unbxd, Why Now' proposition for each prospect interaction, identify and follow up on all marketing leads.
- Support all the industry or solution specific marketing events in the region.
- Ongoing record keeping and forecasting within Salesforce CRM & make use of prospecting support tools such as LinkedIn, eTailInsights etc.....
PythonKey Responsibilities:
• Design, develop, support, and maintain automated business intelligence products using
Tableau.
• Good understanding of data warehousing and data management concepts including OLTP,
OLAP, Dimensional Modelling, star/snowflake schemas
• Rapidly design, develop, and implement reporting applications that embed KPI metrics and
actionable insights into the operational, tactical, and strategic activities of key business
functions.
• Identify business requirements, design processes leveraging/adapting the business logic, and
regularly communicate with business stakeholders to ensure delivery meets business needs.
• Design and code business intelligence projects using Tableau, ensuring best practices for data
visualization and implementation.
• Develop and maintain dashboards and data sources that meet and exceed customer
requirements.
• Utilize Python for data manipulation, automation, and integration tasks to support Tableau
development.
• Write and optimize SQL queries for data extraction, transformation, and loading processes.
• Partner with business information architects to understand the business use cases
supporting and fulfilling business and data strategy.
• Collaborate with Product Owners and cross-functional teams in an agile environment.
• Provide expertise and best practices for data visualization and Tableau implementations.
• Work alongside solution architects in RFI/RFP response solution design, customer
presentations, demonstrations, POCs, etc., for growth.
• Understanding of Project life cycle and quality processes.
Qualifications:
• 5+ years of experience in Tableau development; Tableau certification is highly preferred.
• Proficiency in Python for data manipulation, automation, and integration tasks.
• Strong understanding and experience with SQL for database management and query
optimization.
• Ability to independently learn new technologies and show initiative.
• Demonstrated ability to work independently with minimal direction.
• Desire to stay current with industry technologies and standards.
• Strong presentation skills – ability to simplify complex situations and ideas into compelling
and effective written and oral presentations.
• Quick learner – ability to understand and rapidly comprehend new areas, both functional
and technical, and apply detailed and critical thinking to customer solutions.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBJob Role: MERN Stack developer
Experience: 2-4 years
Location: Remote
About Us:
At Troopr Labs, we are imagining a future where an AI-powered conversational platform is at the center of your digital workplace delivering delightful employee experiences. The potential of this future is what drives us every day.
We are a small tightly knit team building world class software products used by companies like Spotify, Starbucks, Netflix and Snowflake. This is a full time remote position with the opportunity to work directly with the founders and make a direct and immediate impact on the productivity of 1000s of teams around the world.
As a Product Developer at Troopr, you'll be at the forefront of building world class AI products with a particular focus on conversational chatbot solutions.
Typical day in the job:
* Develop, test, and deploy clean, maintainable, and well-documented code
* Create interactive and user-friendly web interfaces using React
* Implement server-side logic, RESTful APIs and database interactions
* Design, maintain, and optimize MongoDB databases
* Participate in code reviews to ensure code quality
* Troubleshoot production issues and implement fixes for them
* Optimize code for performance and scalability
* Stay current on relevant industry trends, technologies and best practices
* Collaborate across teams in an agile environment
* Mentor junior developers as needed
Typical profile of person who can do this job well:
* 3 to 5 years of professional software development experience, with a focus on the MERN stack.
* You have excellent analytical and critical thinking skills
* You have exceptionally strong understanding of Javascript fundamentals
AngularJS (1.x)Angular (2+)React.jsNodeJS (Node.js)MongoDBResponsibilities
Work on React Js, MongoDB, Express React, AngularJS, and Node.js.
Care deeply about clean and functional code.
Passionate about learning and staying up to date with the latest technologies.
Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel.
Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
Preceding experience with ReactJS workflows like Flux, Redux, Create React App, data structure libraries.
Understanding of REST APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc., popular frontend development tools, CI/CD tools, DevOps, performance testing frameworks like Mocha, Node + NPM
Hiring for Web Consultant profile in website process.
Responsibilities
• To communicate with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.
• To manage customer queries and cold calling for a B2B Website Process in International Market .
• Will be responsible for new business development (Acquiring new business )and maintain relationship with new and existing clients.
• Would be dealing in Web/Mobile App and Digital Marketing Domain.
• Preparing progress updates and documenting website development processes.
Requirements
- Fluency in English is mandatory.
- Should have experience in international voice process
- Basic knowledge in computer operation.
- Should be comfortable for night shifts
|
Roles and Responsibilities:
Reach out to target number of clients in the assigned sectors on a daily basis Detail out the Porter’s offerings to the clients and understand their requirements Actively track conversion to make sales process improvements Follow up calls to leads/prospects to assist in conversion Build short term relationships with prospects to improve chances of setting up meetings Highlight any trends and concerns to senior management |
|
Skills Required:
Good Communication Tele sales/outbound calls experience Basic computer skills |
Google AnalyticsDigital Marketing Job Responsibilities:
- Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
- Designs, builds, and maintains our social media presence.
- Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
- Identifies trends and insights and optimizes spend and performance based on the insights.
- Brainstorms new and creative growth strategies through digital marketing.
- Plans, executes, and measures experiments and conversion tests.
- Collaborates with internal teams to create landing pages and optimize user experience.
- Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
- Identifies critical conversion points and drop off points and optimizes user funnels.
- Collaborates with agencies and other vendor partners.
- Evaluates emerging technologies.
- Provides thought leadership and perspective for adoption where appropriate.
Digital Marketing Qualifications / Skills:
- Creating and maintaining client relationships
- Self-motivated yet customer-focused
- Proficient in marketing research and statistical analysis
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
Education, Experience, and Licensing Requirements:
- Bachelor’s or master’s degree in marketing or a related field
- Proven working experience in digital marketing, particularly within the industry
- Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
- Experience in optimizing landing pages and user funnels
- Experience with A/B and multivariate experiments
- Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
- Working knowledge of ad serving tools
- Experience in setting up and optimizing PPC campaigns on all major search engines
- Working knowledge of HTML, CSS, and JavaScript development and constraints
NodeJS (Node.js)React.js
ExpressMongoDB
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Full Stack Developer - Averlon