Sr Executive - Customer Support

Job Title : Lead System Administrator / Team Leader – Server Administration (NOC)

Experience : 12 to 16 Years

Location : Bengaluru (Whitefield / Domlur) or Coimbatore

Work Mode : Initially Work From Office (5 days/week during probation), Hybrid thereafter (3 days WFO)

Salary : Up to ₹28 LPA (including 8% variable)

Notice Period : Immediate / Serving / up to 30 days

Shift Time : Flexible (11:00 AM – 8:00 PM)

Role Overview :

We are seeking an experienced Lead System Administrator / Team Leader to manage our server administration team and ensure the stability, performance, and security of our infrastructure. This is a hands-on leadership role that demands technical depth, strategic thinking, and excellent team management capabilities.

Mandatory Skills :

• Windows Server Administration
• Citrix, VMware, and Hypervisor Platforms
• 1–2 Years of Team Lead / Leadership Experience
• Scripting (PowerShell, Bash, etc.)
• Infrastructure as Code – Terraform / Ansible
• Monitoring, Backup, and Compliance Tools Exposure
• Experience in 24/7 Production Environments
• Strong Communication & Documentation Skills

Key Responsibilities :

• Lead and mentor a team of system/server administrators.
• Manage installation, configuration, and support of Windows-based physical & virtual servers.
• Ensure optimal uptime, performance, and availability of server infrastructure.
• Oversee Active Directory, DNS, DHCP, file servers, and backup systems.
• Implement disaster recovery strategies & capacity planning.
• Collaborate with security, application, and network teams.
• Create and maintain SOPs, asset inventories, and architectural documentation.
• Drive compliance with IT policies and audit standards.
• Provide on-call support and lead incident management for server-related issues.

Qualifications :

• Bachelor’s degree in Computer Science, IT, or related field.
• 10+ Years in server/system administration, including 1 to 2 years in a leadership capacity.
• Strong knowledge of Windows Server environments.
• Hands-on experience with Citrix, VMware, Nutanix, Hyper-V.
• Familiarity with Azure cloud platforms.
• Proficient in automation and scripting tools (PowerShell, Bash).
• Knowledge of Infrastructure as Code using Terraform and Ansible.
• Certifications like MCSA/MCSE, RHCE are a plus.
• Excellent communication, documentation, and team management skills.

Interview Process :

1. L1 – Technical Interview (with Partner Team)
2. L2 – Technical Interview (Client)
3. L3 – Techno-Managerial Round
4. L4 – HR Discussion

Job Title: Store Manager – Apparel Retail

Location: [Add Location]

Experience: 3–6 Years (Apparel / Fashion Retail preferred)

Industry: Retail / Fashion / Apparel

Job Summary

We are looking for an experienced Store Manager to lead day-to-day operations of our apparel store. The role involves driving sales, managing store staff, ensuring excellent customer experience, and maintaining visual merchandising standards while achieving business targets.

Key Responsibilities

• Manage overall store operations and ensure smooth daily functioning
• Drive store sales and achieve monthly/annual revenue targets
• Lead, train, and motivate sales associates to improve performance
• Ensure excellent customer service and handle customer escalations
• Maintain visual merchandising standards as per brand guidelines
• Monitor stock levels, inventory control, and replenishment planning
• Analyze sales reports, footfall, and conversion metrics
• Ensure compliance with company policies, SOPs, and audit standards
• Handle store expenses, cash management, and shrinkage control
• Coordinate with HO for promotions, new launches, and reporting

Required Skills & Qualifications

• Graduate in any discipline
• 3–6 years of experience as Store Manager / Assistant Store Manager in apparel retail
• Strong leadership and team-handling skills
• Good communication and customer interaction skills
• Sales-driven mindset with strong business acumen
• Knowledge of POS systems and retail MIS
• Ability to work in shifts and on weekends

Key Competencies

• Team Management
• Sales & Target Achievement
• Customer Relationship Management
• Inventory & Stock Control
• Visual Merchandising
• Retail Operations

Application Deployment Engineers / Deployment Engineer – Video Analytics / CCTV Solutions / Application Implementation Engineer

Company Name

Paralaxiom Technologies Private Limited

Company Website

https://www.vast.vision/

https://www.linkedin.com/company/paralaxiom

Company details

Paralaxiom Technologies is involved in deep learning algorithms to develop video analytics-based security and compliance applications. They offer OCR products and image classification tools enhanced by machine learning algorithms and robust statistical analysis. We are among the earliest practitioners of AI software and we have world-class credentials in these technologies. They offer products like Paralaxiom VAST(Video Analytics and Surveillance Toolkit) and Paralaxiom AMPLE(Paralaxiom natural language processing platform).

In today's world, all premises be it manufacturing, hospitals, offices, hotels, cities, airports, shops, warehouses etc. are covered with CCTV Cameras. Continuous monitoring through dedicated command center or e-surveillance is proving to be ineffective as well as costly to manage.

We have pioneered the use of AI / ML technologies to headlessly live monitor CCTV cameras to generate very accurate alerts, alarms & insights and deliver them directly to the right stakeholders for quick, proactive action.

We have worked closely with hundreds of customers from diverse industries, AI Hardware Partners, CCTV OEMs, VMSs, System Integrators & Consultants to bring to the world VAST, an enterprise-ready Video Surveillance as a Service (VSaaS) solution.

Location: Pune / Bangalore / Chennai

Mode of Working: Work From Office 

Days of Working: 5 Days a week

Responsibilities

Position Overview:

Paralaxiom is a video analytics and machine vision company with its VAST product line a path-breaking product for safety, security, and operations for CCTV operations.

We are looking for application engineers for this product line.

Experience: 1 -2 years

Key Responsibilities:

1) Gathering information from customers on their needs and understanding how VAST software matches their desires

2) Design the solution and installation of the software

3 ) Making sure the VAST software continues to work properly after maintenance and testing

4) Take notes of all aspects of the application for future upgrades and maintenance

5) Troubleshooting the software

6) Training the end users

7) Excellent Knowledge of Python and shell scripting

8) Working knowledge of IP networking and troubleshooting

We need someone with 1-2 years of experience with the following skillset:

Great communication skills

Debugging and analytical skills

Knowledge of hardware and software integration will be a plus

Knowledge of Camera NVR will be a plus

Hands-on system and functional testing will be a plus

Interview process: 3 Video + Final Discussion - F2F

Job description

Job Title: System Integrator / Technical Support Engineer (Integration)

Experience: 5 Years

Employment Type: Full-Time

About the Role

We are seeking an experienced and technically proficient Client Support / Technical Support Engineer (Integration) to join our dynamic team. The ideal candidate will possess strong analytical skills and a solid background in API integrations, Integration Kits, and technologies such as Java, PHP, or Android.

In this role, you will serve as the primary point of contact for clients, ensuring smooth implementation, efficient issue resolution, and exceptional customer satisfaction throughout the integration process.

Key Responsibilities

Provide technical support and integration assistance to clients via email, calls, or ticketing systems.

Assist clients in setting up, configuring, and troubleshooting API / SDK / Integration Kits.

Collaborate with internal development and product teams to resolve complex technical challenges.

Analyze logs, debug issues, and replicate customer scenarios to identify root causes.

Maintain detailed documentation of integration processes, FAQs, and troubleshooting guides.

Ensure timely and professional resolution of client queries to maintain high satisfaction levels.

Work cross-functionally to support client onboarding, testing, and deployment activities.

Required Skills & Qualifications

Bachelors degree in Computer Science, Information Technology, or a related field.

Minimum 5 years of experience in Client Support, Technical Support, or Integration Support roles.

Hands-on experience with at least one of the following: Java, PHP, or Android.

Strong understanding of API integrations, SDKs, and web technologies (REST / JSON).

Familiarity with Integration Kits or middleware solutions.

Excellent communication, analytical, and problem-solving skills.

Ability to work independently and manage multiple client projects simultaneously.

Preferred Skills

Experience in the Payment Gateway..

Knowledge of SQL for data validation and troubleshooting.

Proficiency with Postman, API testing, and log analysis tools.

Location: Remote

Job Description :

• Strong hands-on knowledge on Azure DevOps.
• Mandatory Skills required :Azure Devops,docker,Kubernetes
• Skills required : Terraform,GIT,Jenkins,CI/CD,Pipelines,YAML,Scripting,Shell Scripting,Python, Gradle, Maven
• Require only developer experience profiles, and Admin roles are not required

Key Responsibilities:

• Write creative and engaging copies for product descriptions, advertisements, blogs, and content marketing.
• Maintain brand voice and tone guidelines for consistent communication.
• Edit and refine creative content and curate short stories for social media.
• Collaborate with internal teams (Marketing, Design, Product Development) for content strategies.
• Coordinate brand communication with external partners, such as PR agencies.
• Research industry trends, competitors, and audience preferences to inform content.
• Edit and proofread content for accuracy, clarity, and brand adherence.
• Stay updated on trends in copywriting, digital marketing, and industry developments.

Requirements and Skills:

• Proven experience as a Copywriter with a strong creative portfolio.
• Knowledge of online content strategy and creation.
• Excellent writing, editing, and proofreading skills.
• Creative thinking, problem-solving, and the ability to simplify complex ideas.
• Strong research skills and a collaborative spirit.
• Excellent time-management and organizational skills.
• Familiarity with SEO principles (preferred).
• Graduation in any field is required.

We are looking for a competent Marketing Manager to be in charge of the organisation's marketing activities. This primarily involves developing and implementing strategies to strengthen the company's market presence and help it find a voice that will make a difference. The ideal candidate will be an experienced professional with a passion for the job, able to employ unique marketing techniques. She will be a skilled marketing strategist and able to drive creativity and enthusiasm in others. The goal is to increase the company's market share and maximise revenues in order to thrive against competitors.

Responsibilities:

• Designing and implementing comprehensive marketing strategies to create awareness of the company's business activities.
• Supervising the department and providing guidance and feedback to other marketing professionals
• Responsible for building the brand and achieving revenue goals by developing and executing marketing plans through regular promotions, special activations and events, strategic tie-ups, influencer networks, PR, digital media, ads and brand promotional material as per plan.
• Produce ideas for promotional events or activities and organize them efficiently.
• Plan and execute campaigns for corporate promotion, launching of new product lines etc.
• Monitor progress and submit performance reports.
• Responsible for producing valuable content for the company's online presence, editorial design and organising the company's publications.
• Conduct general market research to keep abreast of trends and competitor's marketing movements.
• Control budgets and allocate resources amongst projects.
• Become the organisation's agent towards external parties such as media, stakeholders and potential clients and build strategic partnerships.
• Responsible for guest feedback management, tracking marketing expenses, vendor management, co-ordination with agencies to extract the deliverables from them and maintaining good communication with the stakeholders on a regular basis.
• Build a library of artworks, product/event photographs and other brand promotional material on a regular basis. Do an ROI evaluation of all promotions/activations done within two days of execution/completion to understand and improve effectiveness of future marketing promotions/activations. Any other tasks as assigned.
• Will be transparent in job duties through daily reports to direct reporting manager/s, regular updates on activities during execution and monthly updates for regular evaluation.
• Follow it up with concept note, as first step of initiating any promotion.
• Responsible for Annual Marketing Plan, Quarterly Marketing plans, Product creation, Product launches, Brand tie-ups, Event Management, Advertising deals, Barter associations, Email Marketing, Guest Comment card analysis, Periodic photo-shoots
• Responsible for Content Creation for Press Release, Coordination with the PR agency to ensure periodic coverage, Coordination with operations on industry story quotes and various treatment, Entertaining of Media for PR barters, Media meets for Principals or company news launches, Media Gifting, Coordination and closure on monthly PR plan over Marketing activities.

Requirements:

• Proven experience as Marketing & excellent organising skills,
• Analytical and creative thinking, exquisite communication, and interpersonal skills, Up to speed with current and online marketing techniques and best practices
• Thorough knowledge of web analytics (e. g. Google Analytics, WebTrends etc. ) and Google Adwords, Customer-oriented approach with aptitude

We’re seeking a talented developer to help build our platform from the ground up. As a critical member of a dynamic and highly-motivated team, you will take a critical developers role, and will be responsible for designing & coding new functionality from scratch.

Looking for folks with a hacker mindset

• Write “clean” and well-designed & scalable code
• Maniacal about creating flawless & defect-free delivery
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Maintain a positive and healthy work environment within the team and have fun while doing it
• Contribute in all phases of the development lifecycle right from requirements through till deployment

• You have 2+ years of experience with production GCP/AWS; Experience with Kubernetes is a plus
•  You have 3+ years debugging network and system security issues
• You have experience in developing security training and guide the internal development teams
• You design and implement best practices concerning information security
• You can create programs to implement Identity and Access Management
•  You have to evolve the bug bounty program and provide support.
• You have to develop automated security testing.
• You have worked on cloud-native technologies.
• You have to triage security issues and provide recommended fixes.
•  You are an excellent collaborator & communicator.
• You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company.

Designation - SDET

About Livspace

Livspace is India’s trusted interior design and renovation platform that connects interior designers, homeowners and vendors. For homeowners, Livspace is their one-stop destination for all things interiors. For interior designers and vendors, we’ve streamlined their workflow from design all the way to delivery through powerful and innovative technology.

We’re currently in nine Indian metro areas. We’ve made over 20,000 customers happy by delivering their dream homes to them. With over 3,500 interior designers on board, we’re the largest design community India has seen. We employ over 2000 passionate individuals who continue to grow and be a part of this exciting journey.

If you value autonomy, enjoy challenges, believe in getting things done and can work with minimal supervision, come join us

Responsibilities:

• Responsible for the development of our web & mobile test automated frameworks and to execute tests to ensure product quality.
• Shall design and implement Automation framework, tests scripts, debugging and defining corrective actions.
• You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts)

Skill Requirement:

• Linux, Apache, MySQL, MongoDB
• Javascript, AngularJS, JQuery, HTML, CSS- Object-oriented programming with Java/Python/Ruby
• REST API testing / Automation
• Data Structures
• Tools : Cucumber, Protractor, Robot Framework, Selenium web driver, Jenkins/Bamboo

Who you are:

• A minimum of 3+ years of SDET or QA Engineering experience.
• Proficiency in Java, Python or other Object Oriented Language
• Ability to design and develop test automation frameworks in Java
• Ability to quickly learn new technologies in a dynamic environment
• Strong communication and collaboration skills
• Knowledge of Unit testing frameworks
• Knowledge on frameworks like Cucumber, Protractor , Django, Flask
• Knowledge on Selenium WebDriver
• Strong exposure to SDLC and STLC
• Knowledge on Mysql , MongoDB etc