
What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed

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About YMGrad
YMGrad is your gateway to studying abroad. We are a rapidly growing new-age social platform with a thriving community of over 300,000+ registered students pursuing international education. At YMGrad, we’re revolutionizing the overseas admissions space by combining expert guidance with a student-first approach. Join us and help shape the future of global citizens.
**Only candidates with excellent English communication skills are requested to apply.
**Experience Required: 1-5 years
** Office timings: 9 AM to 6 PM, Monday through Saturday.
Role Overview
We are seeking a Client Success Executive to join our dynamic and student-centric team. This role is perfect for someone who enjoys interacting with people, solving problems, and ensuring a smooth and positive experience for students throughout their study abroad journey. The ideal candidate will possess excellent communication skills, empathy, and a proactive attitude to deliver outstanding service and guidance. This is a full-time, on-site role, with working hours from Monday to Saturday, 9:00 AM to 6:00 PM.
Key Responsibilities
- Guide students through the entire study abroad journey — from university selection to application submission.
- Offer personalized assistance on university shortlisting, loan guidance, visa documentation, and application timelines.
- Build and maintain strong, trust-based relationships with clients, ensuring a high level of satisfaction.
- Provide post-service follow-ups to gather feedback and reviews for continuous improvement.
Qualifications and Skills
- Strong English communication skills — both written and verbal.
- Empathy, patience, and a customer-oriented mindset.
- Ability to multitask, stay organized, and manage time effectively in a fast-paced environment.
As a Frontend Developer, your responsibilities will include:
- Developing new user-facing features using React.js and integrating with backend services.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a broad spectrum of web-capable devices and browsers.
Key Performance Indicators:
- Efficiency and quality of the code developed.
- Adherence to project timelines and delivery milestones.
- Positive stakeholder feedback on usability and design.
- Continuous improvement and adoption of best practices in frontend development.
Prior Experience Required:
- Minimum 3+ years of experience in frontend web development.
- Proficient in JavaScript, including DOM manipulation and the JavaScript object model.
- Extensive experience with React.js and its core principles.
- Strong proficiency in HTML5, CSS3, and modern frontend development tools.
- Experience with popular React.js workflows (such as Redux).
- Familiarity with newer specifications of EcmaScript.
- Experience with data structure libraries (e.g., Immutable.js).
- Good understanding of RESTful APIs and modern authorization mechanisms (e.g., JSON Web Token).
- Good to have: Experience with TypeScript and Next.js.
Location:
Hyderabad
Collaboration:
The role involves working closely with backend developers, UI/UX designers, and project managers to deliver seamless, high-quality web applications.
Salary:
Competitive, based on experience and market standards.
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Language Skills:
- Strong command of Business English, both verbal and written, is required.
Other Skills:
- Excellent problem-solving skills.
- Looking for perfection in development
- Taking Ownership and Accountability in a fast-paced environment.
- Proficiency in code versioning tools, such as Git.
- Knowledge of modern frontend build pipelines and tools.
- Experience with responsive and adaptive design.
Additional Requirements:
- Portfolio of previous projects that demonstrates expertise in frontend development.
- Familiarity with agile methodologies.
- Strong teamwork skills, with the ability to collaborate effectively with colleagues and clients across diverse teams.
Employer:
About RaptorX
RaptorX is a fintech startup focused on redefining fraud detection and prevention in real time for banks, financial institutions, and digital platforms. Backed by top-tier investors, including senior technology leaders from Google, Microsoft, and Peak XV Partners, RaptorX leverages advanced AI models for anomaly detection, and high-throughput architecture to stay ahead of sophisticated fraud patterns.
- 3+ years of experience in the Development in JAVA technology.
- AWS or cloud Experience
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem-solving
Good to Have Skills:
- 3+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
Front end developer | Angular, CSS + .NET
Are you...
- Interested in working at a successful, well-funded scale-up where every team member can make a huge contribution?
- Keen to make software that people will use every single day to make their lives easier?
- Excited to work on greenfield projects with responsibility and independence?
- Ready to develop and use your skills across our frontend, backend and mobile offerings?
- Meticulous about quality, and gifted with a strong desire to write beautiful code?
About the company
KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.
Why we need you
As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.
A product manager, a team lead, two full-stack developers, one mobile developer, and a UX designer make up our product team. Who will serve as your mentor. We are looking for a developer who cares about how their code affects users so that we can work together.
With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.
Our Tech Stack
- C# MVC modern tech stack
- .Net Core
- Front end web in TypeScript & Angular
- Test Driven Development (TDD) and follow SOLID design principles.
- EF 6.0
- SQL Server 2017
- Agile experience (Scrum, Kanban)
- TFS
- Cloud hosted in Azure with micro-services architecture
Your qualities
- Proficiency with Javascript & Angular.
- Proficiency with HTML/CSS. Being able to create Figma designs from scratch.
- You have experience with back end technologies such as .NET Core.
- Track record of building great products
- You’ll love the idea of being a big part of a small team. Current team size is 5.
- Motivation and ambition to succeed in a fast-paced environment
- Not afraid to take on responsibilities
What we offer
- Crucial role in a funded, dynamic & fast-growing scale-up shaking up the sharing economy
- Competitive salary based on relevant experience
- Flexible working for our most committed staff
- Unparalleled opportunities to develop your career as the company develops rapidly
If you want to join the KeyNest team, please get in touch – we look forward to meeting you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Data Validation
Sales coordination with internal and external departments
Should have Excellent communication, sales, and customer service skills.
Hiring and training interns and ensuring staff meets their quotas and goals
Helping the sales team improve their productivity by contacting customers to arrange appointments and ensuring
- Lead multiple client projects in the organization.
- Define & build technical architecture for projects.
- Introduce & ensure right coding standards within the team and ensure that it is maintained in all the projects.
- Ensure the quality delivery of projects.
- Ensure applications are confirmed to security guidelines wherever required.
- Assist pre-sales/sales team for converting raw requirements from potential clients to functional solutions.
- Train fellow team members to impose the best practices available.
- Work on improving and managing processes within the team.
- Implement innovative ideas throughout the team to improve the overall efficiency and quality of the team.
- Ensure proper communication & collaboration within the team
Requirements
- 5+ Years of experience in developing large scale applications.
- Solid Domain Knowledge and experience with various Design Patterns & Data Modelling
- Must be well-aware of the latest technological advancements for relevant platforms.
- Should have Research Oriented Approach
- Solid at Logical thinking and Problem solving
- Solid understanding of Coding Standards, Code Review processes and delivery of quality products
- Experience with various Tools used in Development, Tests & Deployments.
- Sound knowledge of DevOps and CI/CD Pipeline Tools
- Solid experience with Git Workflow on Enterprise projects and larger teams
- Should be good at documentation at project level and code level
- Should have solid experience with Agile Methodology and process
- Should have good understanding on Software UX
- Proficient with communication and good at making judgments
Expected Outcomes
- Growing the team and retaining talent, thus, creating an inspiring environment for the team members.
- Creating more leadership within the team along with mentoring and guiding new joiners and experienced developers.
- Creating growth plans for the team and preparing training guides for other team members.
- Refining processes in the team on a regular basis to ensure quality delivery of projects- such as coding standards, project collaboration, code review processes etc.
- Improving overall efficiency and team productivity by introducing new methodologies and ideas in the team.
- Working on R&D and employing innovative technologies in the company.
- Streamlining processes which will result in saving time and cost optimization
- Ensuring code review healthiness and shipping superior quality code
Benefits
- Unlimited learning and growth opportunities
- A collaborative and cheerful work environment
- Exceptional reward and recognition policy
- Outstanding compensation
- Flexible work hours
- Opportunity to make an impact as your work will directly contribute to our business strategy.
At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.
Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all.
What makes Nickelfox a great place for you?
In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason why 80% of our business comes from repeat clients.
Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.
Job Description
About Merito
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey will more than 2 decades of experience in recruitment, training, and coaching.
About Client
Our client is a Full-Funnel Programmatic Marketing platform of choice for leading digital marketers globally across CPG, Tech, B2B, Retail, Travel, BFSI, Gaming, Autos, Telco, Real Estate, Education and other industry verticals.
Our client empowers businesses to engage with their customers and audiences through all stages of the marketing funnel:
1. Brand awareness
2. Prospecting
3. Remarketing, and
4. Re-engagement, including reselling, up-selling and audience monetization.
We transform Data into Actionable Insights and ROI for Marketers.
We are pioneers in the Programmatic Ad tech space, and are ranked in the Top 20 Digital Marketing Providers by CIO Review.
We are a mix of industry veterans from top B schools and a bright young team of marketers, data scientists and analysts. If you are looking for a great team to work with and make a career for yourself in AdTech, this might be the right place for you!
Requirements
Job Description – Principal Architect
We are looking for a Principal Architect to lead our tech team as a leader (without necessarily being a manager). If you are hands-on (do not shy away from active coding when required) and are motivated by the joy of creating scalable products that drive industry leadership, please read on.
- You should have 8+ years of quality experience in building scalable digital products/platforms with some experience in big data analytics and engineering.
- Extensive experience in Linux stack and cloud technologies, and Python ecosystem.
- It's ok if you don't have good answers, but to have smart questions that uncover risks and opportunities, you need the depth that comes with willingness and capability to be hands-on. Do you still code? Do you love to code? Do you love to roll up your sleeves and debug things?
- Do you enjoy going deep into that part of the 'full stack' that you are not an expert of?
Here is a bit about our values and beliefs
Our core values are 1) Transparency, 2) Bias for Action, 3) Persistence with Adaptability, 4) Curiosity and 5) Humility. We believe that successful people have more failures than average people have attempts. And that success needs the creative mindset to deal with ambiguities when you start, the persistence and humility to iterate and course correct, and the courage to handle failure and rise up again.
What we look for in our people
- We look for people who are initiative driven, and not interruption driven. The ones who challenge the status quo with humility and candor, but not arrogance.
- We believe startup managers and leaders are great individual contributors too, and that there is no place for context free leadership.
- We believe that the curiosity and persistence to learn new skills and nuances, and to apply the smartness in different contexts matter more than just academic knowledge.
Benefits
- Fixed Salary + ESOP
- Insurance for family
- Company meals
- Company events
We are looking for a dynamic & independent Lead Generation Executive who can be Fresher or professional with experience in outbound calls. The ideal candidate should have at least 0-1 year of experience in outbound/inbound calls.
Skills Required
- Any graduate fresher or with a minimum of 1 Year of previous experience in calling.
- Candidates with excellent communication skills
- Self-starter, team player, high energy, reliable, strong work ethical
- Exposure to international cold calling/ lead generation is a plus.
- Flexible to work in a shift-based environment.
- Should be a contributor to team effort by accomplishing achieving timely targets.
- Should have the ability and desire to work in a fast-paced, goal-oriented high growth sales environment.
- Sharp, articulate, and energetic with a CAN-DO attitude.
- Strong sense of ethics and professionalism.
- Ability to think outside the box.
- Analytical skills and the ability to recognize the demands on the side of the clients
Responsibilities
- Making outbound calls and following up on inquiries.
- Engage in intelligent conversation with customers and provide them with the products and services.
- Cultivate prospects till they become qualified to lead.
- Candidates will be required to deal with USA prospects.
- Generating leads via cold calling, emailing, and other lead generation techniques.
- Achieving weekly and monthly sales targets by identifying and accomplishing new customers.
- Should be able to work independently - end-to-end in sales/revenue targets.
Shift timings: US & UK Shift
Working days: Monday to Saturday
Nature of Job: Full time
Perks and Benefits
- Food facility from the organization
- Attractive salary and benefits
- Lucrative incentives apart from salary
- Flexible working hours
- Cab facility (only in South Delhi)
- Accommodation with food for Female candidates










