What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed
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We are looking for a Animator / 2D Animator/ Motion Graphic Designer
Job Description:
- After Effects, Animate CC, Premier Pro
- Motion Graphic Artist with experience to develop our company's overall layout and production animation.
- Take the design brief to record requirements and needs.
- Think creatively and develop innovative concepts and animation.
Openings: 5 positions
Experience: 0 to 2 years
Location: Surat (onsite & full-time only)
Gurugram, Haryana, India Engineering
https://apply.workable.com/builderai/j/C5C9E7EE52/ Description About Builder.ai Innovation is fueled by the power of possibilities. A few years ago, it was virtually impossible to innovate because building software needed a degree. It was simply too expensive, too complex, too risky, and ultimately, too inefficient. That’s why only 16% of projects were ever completed on budget and worse yet, 78% failed.
We're changing that. We’re flipping software development on its head and kicking out the notion that you need to be an expert or participate in boot camps to learn how to make an app. Builder.ai’s platform lets you order the perfect software app for whatever problem you’re trying to solve. Our AI-powered assembly line brings together Lego-like reusable features and experts from around the world to bring world-class ideas to life – ANYONE’s world-class ideas. Building software needs to be like ordering pizza – pick what you want, get recommendations for the features you need and all you have to do is wait until it's cooked and ready for you. Our human-assisted AI platform helps anyone build, run & scale tailor-made software. Everyone from the bakery in Riyadh and nursery in London, to large fortune 100 companies like the BBC or Pepsi.
Life at Builder.ai It’s a place where everything moves at lightning speed and it’s certainly not for the faint of heart. We celebrate diversity and push everyone to do more with less, while creating and championing a culture that empowers everyone to experiment, push boundaries and learn by doing. Every Builder runs to our core value system of HEARTT (Heart, Entrepreneurship, Accountability, Respect, Trust & Transparency) and we’re always looking for team players with a point of view, a sense of humility and a let’s-get-stuff-done attitude.
Our scale-up is at the intersection of a quirky startup where designers and machine learning specialists work on problems together and savvy commercial teams working with finance folks to invent new business models. #WhatWouldYouBuild We are looking for a Ruby on Rails developer that brings their own ideas to the table. This person must have significant expertise in ROR, as well as be highly detail oriented and self-driven. Furthermore, they must be able to inspire and mentor others when the need arises. We are looking for someone never says “I do not know how”, or “I have never done that before” - rather a person that says how about we try this
• Architecting and designing scalable backend systems • Integration and development of various microservices • Creating unit tests using RSpec • Reviewing other developers code as well as suggesting improvements
• Algorithm development and general optimization • Setting up CI/CD pipelines • Collaborating with various stakeholders including QA, DevOps, PMs and other developers • At Least 4 years solid experience on Ruby on Rails, including at least one start to finish project where you were the lead developer or a primary contributor. • Solid understanding of deploying and maintaining Rails apps within the AWS environment. • Ability to set up workers and deploy across multiple instances. • Git experience, some would say you are a git master. • If I asked your previous co-workers about you, they would say you were a good team player 6 Months Deliverable: • Collaborate with designers, product managers, and other software developers to deliver compelling user-facing products • Lead teams of developers in architecting efficient and reusable systems that drive complex applications across the stack • Create instrumentation, monitoring, and alerting tools to ensure availability/scalability during peak traffic times and implement solutions to maximize uptime • Identify and resolve performance and scalability issues Requirements • A strong drive and sense of ownership of the challenges we take on, coupled with a team-oriented, can-do attitude • Working knowledge of standard CS fundamentals (data structures, algorithms, complexity analysis) • A professional proficiency in English • A systematic debugging and problem solving methodology • Minimum of four years of experience with Rails 4/5
Benefits • Health and wellness benefits • Performance-based bonuses and stock options • Employee friendly policies • Generous vacation and time off benefits, including paid holidays • Generally flexible working hours
● Working as a Software Engineer
● Contribution in solutioning for any given problem statement
● Design, develop, modify, implement, and support software components
anywhere in the Software stack.
● Determine the root cause for the most complex software issues and
develop practical, efficient, and permanent technical solutions.
● Assist in task planning, estimation & scheduling
● Determine process improvements, best practices, and develop new
processes.
● Work with the Architecture team whenever is required
Desired Skills
● Bachelor's/Master's Degree in Computer Science or related field.
● Should be good in backend technologies like NodeJS using frameworks
● Having Python working experience is a plus
● Should be amazingly good in javascript technologies like ReactJS, SSR
using ReactJS(Framework - NextJS)
● Should be good in working with databases (MySQL/MongoDB)
● Good to have Cloud knowledge on AWS
● Good to have knowledge on CI/CD, Docker,Jenkins
● Excellent analytical and problem-solving skills
What you will do:
- Creating and updating proprietary models/spreadsheets for the prospective investments
- Analysing financial information and conducting analytic and strategic research.
- Inputting data into proprietary financial models and ensuring the accuracy of data and output based on the data.
- Creating Automations using VBA and other tools wherever needed.
- Compiling historical data in respect of stocks and companies from publicly available sources.
- Updating and maintaining databases to track relevant financial, economic or other indicators which may be relevant to the sector and/or region under coverage
- Assisting with other company and industry related analysis as may be required by the Fund Manager
- Monitoring relevant market news and information
- Assisting with the preparation and development of research reports, industry primers and marketing presentations.
- Financial Modelling Experience is a must and a person should be excellent at this. This is the main part of the job along with research on the Financial Numbers
- Excellent understanding of Financial Statements and Accounting Standards.
- Qualified CA
- Financial Statements Audit experience preferred
- The ability to work independently and proactively
- Person should be passionate for Equities
- Strong proficiency in Advanced Excel, VBA.
- Proficiency in data science tools and languages (SQL and Python) will be considered as a great positive but not a necessary requirement
Our Client an E-commerce leader is looking for Customer Service Associate-International Chat Process
Job involves assisting customers in expediting orders and correcting post-sales problems primarily through mail, chat and phone in a fun and fast-paced environment.
Job involves 5 days working along with night shifts.
Qualifications and Attributes
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
Excellent English Communication Skill(Verbal & Written)
- Developing new product features
- Working on developing https://www.productmanagerhq.com/2018/10/product-strategies-for-switching-costs/">product strategies
- Problem Solving
- Communication
- Analytical
- Project Management
Job Responsibilities
- As an APM, you will be reporting to Product Owners. Our product is at a very young age, and hence has a long way to go. As an APM, you get to work on the vision of the product and get direct involvement with the ideation and implementation of product features. The key responsibilities of this position will be:
- Collecting quantitative https://www.productmanagerhq.com/2018/06/data-driven-vs-data-informed/">product data and metrics
- Synthesizing https://www.productmanagerhq.com/2018/08/effective-user-interviews/">customer research
- Gathering product https://www.productmanagerhq.com/2014/10/what-is-a-user-story/">requirements and aligning them with business goals
- Coordinating with https://www.productmanagerhq.com/2015/04/how-to-work-with-stakeholders-as-a-pm/">stakeholders to achieve the product vision
1. Work with development team to ideate software solutions
2. Design client-side and server-side architecture
3. Build the front-end of applications through appealing visual design
4. Develop and manage well-functioning databases and applications
5. Designing and developing effective APIs
6. Test software to ensure responsiveness and efficiency
7. Troubleshoot, debug and upgrade software
8. Create security and data protection settings
9. Build features and applications with a mobile responsive design
10. Meeting both technical and consumer needs
11. Staying abreast of developments in web applications and programming languages
Qualifications & Requirements:
1. At Least 2 years of proven experience as a Full Stack Developer or similar role
2. Degree in Computer Science, IT, Statistics or relevant field
3. Experience developing both desktop and mobile applications
4. Proficiency with fundamental front-end languages such as HTML/ CSS and JavaScript
5. Familiarity with JavaScript frameworks such as VueJS, React and NodeJS
6. Proficiency with server-side languages such as NodeJS, ExpressJS and Python
7. Knowledge of database technology such as MongoDB, Redis, PostgreSQL
8. Excellent problem-solving and analytical skills
9. Great attention to detail
Required: NodeJS, MongoDB
Preferred: HTML/CSS, VueJS, Redis
- Graduate degree with a strong academic performance from a top tier university
- You can think in terms of the big picture but deliver on the details
- You have an instinct for great product design and are an advocate for new features with qualitative and quantitative reasoning
- You do whatever it takes to make your product and team successful, whether that means writing a testing plan, analyzing large data sets, or hunting down the root cause of a user’s frustration
- You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
- You communicate with empathy, precision, and clarity
- You are technical enough to ask engineers good questions about architecture and product decisions alike
- Beyond just shipping new products, you obsess about continuous product improvement
- While we generally value attitude over skills, we expect that you’ve spent at least five years in a fast-paced product management role
What you will be doing:
- Grow an efficient, collaborative team of data scientists, data engineers, and BI developers by hiring, coaching, mentoring, and sharing feedback that preserves company culture and values
- Prioritize work for your team, making rational tradeoffs on priorities based on business constraints, ensuring on-time deliverables and high-quality solutions
- Working with our Engineering teams to improve and advance our development practices based on a data-driven and analytical approach
- Collaborate and maintain a high level of interaction and cooperation with technical and non-technical stakeholders across Gelato
- Partner closely with our product team and stakeholders to improve planning and prioritization
- Drive the analytics and data science roadmap in Gelato
- Work in European time zones
- Who you are
Basic Job Description
As a Business Development associate at Deeshay
- You will find multiple ways to generate leads and will drive revenue.
- You will draft and adopt successful strategies to achieve your goals.
- You will plan your short term and long term goals.
- You will plan and execute product demo and meetings with clients from various financial and social backgrounds.
- You will study the local market extensively and approach eligible clients.
- You will travel the city each day, hit the markets, talk with prospects, explain, convince and persuade them towards a successful sales conversion.
- You will work with operations and onboarding teams.
- You will actively share valuable insights from client meetings.
- You will help clients with their queries post onboarding and remain their point of contact throughout. You will also be responsible for the following business transactions.
Who is the new BD associate at Deeshay?
- Someone with two years of experience in sales or BD. (not mandatory if you are hardworking and talented)
- Someone who is up to date with trending tools and industry standards.
- Someone who cuts through leads like a hot knife through butter.
- Someone who is a salesperson at heart - loves the challenge of approaching clients with deals and doesn't take no for an answer.
- Someone who constantly self-audits, learns from mistakes, and designs solutions to problems between sales.
- Someone well aware of meeting etiquette. Has flawless communication skills, resulting in delightful client engagement, also is as patient as a saint.
- Someone who can come up with sales pitches instantly, can find reasons and draw comparisons for better understanding.
- Speaks three or more languages fluently.
- Someone who has a supply of neverending energy and motivation.
- Someone who doesn't back out from challenges and goes out of their comfort zone to get the job done.
Company Domain: Ecommerce.
Company Introduction: Deeshay Ecommerce Technologies Private Limited B2B2C e-commerce services provider based in Bengaluru.
Our vision is to make e-commerce and its potential accessible to MSMEs.
Experience: 2 - 13 years
Skills: Testing, APPIUM, Selenium Automation, Mobileapp (Ios & Android) automation - using Apium
Industry: IT/Computers - Software
Functional Area: IT We looking for Automation Test Architect for 9 to 13 year of experiance and we want Testing, APIUM, Selenium Automation, Mobileapp (Ios & Android) automation - using Apium.
Planning, deploying and managing the testing effort for projects/releases.
Allocate resource to projects.
Review weekly Testers' status reports and take necessary actions
Escalate Testers' issues to the Sr. Management.
Estimate for testing projects. 6. Enforce the adherence to the company's Quality processes and procedures. Provide technical support to the Testing team.
Continuous monitoring and mentoring of Testing team members.
Review of test plans and test cases.
Immediate notification/escalation of problems to the Senior Management.
Defining the scope of testing within the context of each release/delivery.
Deploying and managing the appropriate testing framework to meet the testing mandate
Responsibilities
Analyzing the requirements from clients
Arranging Test Environment to execute the test cases
Conducting Review Meetings
Analyzing and executing Test Cases
Defect Tracking
Communicating with Test Manager
Creating test cases from the user stories or from test scenarios.
Requirements
Should have at least 5 - 15 years of overall development experience.
Experience with test management tools (JIRA , TFS , HP ALM , Quality Center , Bugzilla)
Experience in hands - on testing of physical devices is a plus
Experience designing , maintaining , and executing manual test cases to fully cover product functionality
Must have good analytical skills and proven experience in analyzing and testing complex business rules and rule engines
Must be able to (have experience) work independently on assigned tasks,
Job Type: Full-time
Salary: ₹300,000.00 to ₹1,400,000.00 /year