
What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed

Similar jobs
- Strong Lead or Above UI/UX or Product Designer (UI/UX both, UI 60-70%)
- Mandatory (Experience 1) - Must have a minimum 8+ years of hands-on experience in product design, with recent 3+ years in Product companies
- Mandatory (Experience 2) - Must have a minimum 4+ years of product design experience in B2B SaaS companies (UI/UX both, UI 60-70%)
- Mandatory (Experience 3) - Must have 2+ years of people management experience (Read in CV)
- Mandatory (Skills 2) - Must be proficient in product design design methods (product mindset, problem-solving, UX thinking, ideation)
- Mandatory (Skills 3) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
- Mandatory (Portfolio) - Strong portfolio of UX Design and UI/Visual Designs for B2B SaaS/Enterprise products
- Mandatory (Company) - B2B Saas (Enterprise is a plus)
Job Summary
The Junior Business Development Executive will support the sales and
marketing team in new client acquisition and revenue growth strategies. This role requires a keen interest in market dynamics, sales processes, and client engagement.We are looking for BBA & MBA Marketing fresher candidates.
Key Responsibilities
1.
Lead Generation: Identify and qualify new business opportunities
through cold calling, networking, and social media.
2.
Client Outreach: Assist in the development and execution of outreach
strategies to attract new clients.
3.
Market Research: Conduct research to identify new markets and
customer needs.
4.
Presentations: Prepare and deliver presentations on software services to
potential clients.
5.
Sales Support: Support senior business developers in negotiating deals
and closing sales.
6.
CRM Management: Maintain client and potential client information within
the company CRM.
7.
Feedback Analysis: Collect feedback from clients and the market to
assist in product and service improvement initiatives.
8.
Reporting: Assist with the preparation of reports on business
development activities.
Job Description:
We are looking for a self-starter/ Full Stack Developer who can work well with minimal guidance and in a fluid environment. Proficient at programming and interacting with APIs and good knowledge of RESTful design. Customer-focused reacts well to changes, works with teams, and is able to multitask. A natural communicator who can articulate and express thoughts and explain technical concepts in clear, plain English (both written and verbal)
Key Responsibilities:
Hands-on experience in different technologies and languages such as Java, JavaScript, HTML, CSS, ReactJS, NodeJS, MongoDB, Express JS, MySQL to develop applications. Full Stack Developers approach software holistically since you cater to both user experience and functionality. Participating in the design and creation of scalable software. Writing clean, functional code on the front- and back-end. Testing and fixing bugs or other coding issues
Position Type: Full-Time
Educational Qualifications: B.Tech/B.Sc/MCA/Relevant Degree in Computer Science.
Experience: 3+ years of hands-on experience in Front-end & Backend
Reports to: Development Manager
Roles & Responsibilities:
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
- Excellent scoping and estimation skills
Skills and Responsibilities:
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Deep understanding of client-side development, coding in HTML5, CSS3, JavaScript ES6, and jQuery.
- Developing and implementing highly responsive user interface components using react
- Strong experience using a client-side MVC framework such as NodeJS, React JS, NextJS, Redux.
- Strong experience in feather JS is a plus
- Familiarity with common stacks & tech stacks.
- Strong knowledge in databases MySQL, MongoDB, web servers Apache, and UI/UX design.
- Top-notch programming skills and write code for robust software design.
- Experience in responsive design, cross-browser compatibility, and website performance.
- Knowledge of performance testing frameworks including Mocha and Jest
- Experience in object-oriented design skills.
- Aggressive problem diagnosis and creative problem-solving skills.
- Good understanding of how browsers and DOM work.
- Experience with Git.
- Experience with handling Services, RESTful, APIs.
- Knowledge of frontend CSS frameworks like Bootstrap.
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind and problem-solving skills.
- F&B (Food and Beverages) domain experience is a plus.
- Monitoring and improving front-end performance
- A passion for new consumer technology and the emerging media landscape
Responsibilities:
- Plan and conduct user research and competitor analysis.
- Interpret data and qualitative feedback.
- Create user stories, personas, and storyboards.
- Determine information architecture and create sitemaps.
- Create prototypes and wireframes.
- Conduct usability testing.
- Understanding of interaction design principles.
- Understanding of business metrics and the ability to translate company goals and objectives into digital experiences.
Requirements:
- Adaptability.
- Communication, collaboration and teamwork.
- Problem-solving.
- Design thinking.
- A user-centric mindset.
- Attention to detail.
- Creative and analytical approach.
- Knowledge of industry tools such as Sketch, IN Vision, Adobe InDesign, Illustrator, Zeppelin and OmniGraffle.
- 2-5 years of professional Android Application development experience.
- Experience in designing, development, and REST API Integration of Android Applications using Dart, Java, or Kotlin.
- Strong knowledge of Android UI design principles, patterns, and best practices.
- Ability to design, build, and maintain high-performance, reusable, and reliable code.
- Deep knowledge of Android SDK, different versions of android, and handling of multiple screen sizes.
GaragePlug Inc
GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.
Position: Backend Developer (Java Spring Boot)
As we plan to grow, we have many challenges to solve. Some of the new features and products that are already in the pipeline include advanced analytics, search, reporting etc., to name a few. Our present backend is based on the microservices architecture built using Spring Boot. With growing complexity, we are open to using other tools and technologies as needed.
We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next generation online platform for the Auto industry.
Experience: 1+ years of experience
What you'll do :
- End to end systems development
- Ownership of complete systems from development to production and maintenance
- Infrastructure management on AWS
- Technologies you'll use :
- Microservices, AWS, Java, Spring-boot
- Nginx
- PostgreSQL, Redis
- ElasticSearch
- Gradle / Maven
- Any cool piece of technology that you can bring onboard.
What you are :
- You love technology and are always open to learning new tools
- You are a self-starter
- You are proficient in Java, SQL
- You have good knowledge of Databases: RDBMS/Document
- You have worked with server technologies: Spring / Dropwizard / Tomcat/Spring Boot
- You have a good understanding of REST API design
- You believe in clean and maintainable code
Location Fully Remote / Bangalore
Apply through this link
https://garageplug.freshteam.com/jobs/H-qGPrivc4pt/backend-engineer-2" target="_blank">https://garageplug.freshteam.com/jobs/H-qGPrivc4pt/backend-engineer-2
Infrastructure
Pocket Gems wants to build the greatest games and interactive entertainment in the world.
That’s the mission our founders began within an apartment above a pizza shop back in 2009
and we continue it today.
Pocket Gems has grown to over 250 people in San Francisco. With $155 million in backing from
Sequoia Capital and Tencent, we’re constantly breaking new ground with graphically rich mobile
games, fun new genres of mobile entertainment, and innovative technologies like our mobilefirst Mantis Engine.
Our products have been downloaded over 325 million times by players around the world. We
have several flagship products including the most recent - Adventure Chef Merge Explorer, a
casual merge and explore game. Some of our other ongoing hits include Episode, a mobile
storytelling network and platform, and War Dragons, a visually stunning 3D real-time strategy
game.
Pocket Gems is home to some of the most massive and delightful mobile-first games, like War
Dragons and Episode. Those games need a solid backend platform, to function critical tasks to
delight our players, and is supported and optimized by our Central Engineering team. As a Sr.
Software Engineer on the Central Infrastructure Team, you will build microservices that acts as
the core of all our games, facilitate the processing and recording of billions of events per day,
support critical systems for marketing, finance. You will be responsible for some of our biggest
projects as you build APIs and infrastructure that scales to millions of players in real-time
games.
What You’ll Do:
• Implement flexible, reusable, and scalable solutions to improve our data pipeline
• Develop microservices for critical infrastructure like A/B tests, Offer recommendation, etc
that is mission-critical to the business
• Develop microservices for our games such as real-time communication platforms,
leaderboard, etc
• Build and maintain integrations with third-party APIs that you suggest or write yourself
• Build scalable web tools (including open source tools) to support data analysis and
visualization for the company and influence what we build for our games’ players
What You Bring to the Central Infrastructure Engineering team:
• Minimum of 7 years of professional experience (including 3+ years backend experience)
• A degree in computer science, engineering, or relevant field
• Experience leading complex projects, preferably involving distributed systems
• Deep experience with AWS, GCP, or Hadoop, and related backend technologies is a
plus
• Strong skills in data structures, algorithms, software design, and OOP
• A love for delighting users, both internal and external, with reliable tools, data, and
creative and highly technical solutions to their problems
Extra Gems for:
• Experience in working with microservices
About 4-5 years of total experience of recent full life cycle IT and non-IT recruitment, and some amount of HR and general administration experience such as coordinating, scheduling, tracking, collecting and organising documents, etc.
- Own the responsibility for talent acquisition (internal as well as Singapore-based), including job posting, collating applications, and tracking candidate status to closure
- Constantly look to find new ways of identifying/sourcing technical and recruitment talent
- Screen and shortlist candidates for interviewing.
- Prepare offer letters and stay in touch with upcoming joiners
- Help new joiners onboard, identify any required facilities, set them up on email, e-phones and intranet
- Track and close (or coordinate to close) support requests pertaining to HR, desktops, payroll, leave, etc.
- Assist the executive management in occasional administrative or organisational tasks as requested. These may include gathering and collating data, organising documents, etc.
- Attention to detail, an organised and systematic approach to working, and good oral and written communication skills are non-negotiable.
- Ability to maintain smooth professional working relationships with employees, other internal and external support roles, vendors, etc.
- A passion for getting things right, getting results, employment branding, selection, and quality of candidates and associates experience
Job Description:
We are looking for talented Technical Managers to be part of the Product Engineering team. The candidate should have good experience with Java/J2ee based technologies and will be responsible for delivering features that are meaningful to the customer and consistent with the product vision through the management of a cross-functional team. The person will also contribute to the team as a servant leader and ensure that the team has everything needed to be successful.
Technical Competencies
- Strong Java/J2EE development experience with demonstrated ability to develop and troubleshoot large mission applications & Software Products
- Experience on exception handling, correct use of data structures, multi-threaded programming, memory management and application tuning
- Excellent exposure in Object Oriented Design skills using Java/J2ee along with:
- Core Java Language (Collections, Concurrency/Multithreading)
- JDBC concepts (connection pooling, statement, result set)
- Web Technologies (Struts/Struts 2, Spring (IOP, MVC, AOP), Hibernate, JSP, Web services)
- Database optimization and profiling
- Core/JEE/Integration Design patterns/UML
- Should have experience in Unit Testing
- Good hands on experience with RDBMS like MySQL/Oracle with ability to write SQL Queries/Stored Procedures/Triggers/Joins/View etc
- Practical application of software product development standards and methodologies including Agile, XP, Kanban, RUP and UML
- Ability to apply design patterns consistently and also accurate when building per design requirements
- Good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
- Demonstrated problem solving, analytic and troubleshooting skills.
- Strong written and oral communication skills are required to effectively engage internal stakeholders and their technical representatives.
Responsibilities:
- Manages the team in producing working software each iteration in accordance with the team’s commitments
- Facilitates planning sessions, team meetings, and other “rituals,” such as the daily standup, iteration planning, iteration kickoff, iteration review, and retrospectives
- Ensures that the backlog of work for the team is well-defined with respect to scope, clarity of requirements, and acceptance criteria
- Helps remove roadblocks to delivery success.
- Helps the team follow its defined process, and leads process improvement efforts
- Understands the client’s business strategy and objectives as it relates to the product being developed; ensures that the client’s expectations are met or exceeded.
- Oversees the completion of stories, ensuring that the team understands what “Done” means for each story.
- Interfaces between the team and the customer
- Communicates effectively within the team and with all stakeholders by providing high-quality visibility into planned and actual deliverables.
- Is a model developer, with sharp coding skills and a passion for excellence
- Participates in design and coding activities, and helps with requirements, analysis, and testing as needed
- Ensures that the architecture of the product is sound
- Ensures product quality through effective monitoring of quality trends, test automation, defect tracking and root cause analysis.
- Assures that all production deliveries meet acceptance, operational, and quality criteria
- Develops camaraderie and strong collaboration across both the 3Pillar team and client team,
- Actively demonstrates and teaches strong consulting skills to teammates,
- Understands the full set of product development capabilities and speaks to them holistically,
- Proactively develops a deep "trusted advisor" relationship with the primary buyer,
- Assists in developing strategies to take advantage of opportunities within the account and works collaboratively with the Client Partner to execute them
Benefits
- A competitive annual salary based on experience and market demands
- Flexi-timings
- Medical insurance with the option to purchase a premium plan or HSA option for your entire family
- In-house Food & Refreshments
- Regular Health check-up camps arranged by the company
- Recreational activities
- Business casual atmosphere











