Sr Executive - Customer Support

What You'll Do

• Lead, coach, and manage a team of 2–4 SDRs/BDRs targeting SMB and mid-market accounts in the US, UK, Canada, and Australia
• Own daily standups, outreach targets, pipeline hygiene, and performance reporting
• Execute and iterate multi-channel outbound: cold email, LinkedIn, and cold calling
• Work closely with product champions to deeply understand ICP, value props, and objection handling for Dialaxy
• Build and refine outbound playbooks — sequences, scripts, and qualification frameworks (BANT/MEDDIC-lite)
• Manage lead lists using Apollo, run email sequences via Instantly/Smartlead, and LinkedIn automation via HeyReach
• Report weekly pipeline metrics to founders with honest analysis, not spin
• Hire and onboard additional SDR/BDR profiles as the team scales

What We're Looking For

• 4+ years of B2B SaaS sales experience, with at least 1–2 years in a team lead or senior SDR/BDR capacity
• Proven track record running outbound campaigns into US, UK, or Australian markets
• Strong command of English — written and spoken, client-facing quality
• Hands-on experience with tools like Apollo, HubSpot, Instantly, Smartlead, or equivalent
• High ownership mindset — you care about the number, not just the activity
• Comfortable working in a fast-moving startup with limited process and high autonomy
• Experience in cloud telephony, HR tech, or remote workforce tools is a strong plus

Job Title: Marketing Executive

Job Overview:

We are looking for an experienced, proactive, and self-driven Marketing Executive who can

independently manage and execute the overall marketing function. This role requires a

strong understanding of both traditional and digital marketing, combined with the ability to

plan, implement, and monitor marketing activities end-to-end.

The ideal candidate will take full ownership of marketing initiatives, coordinate with internal

teams, and drive brand visibility, lead generation, and marketing performance with minimal

supervision.

Key Responsibilities:

1. Marketing Strategy & Execution (Core Responsibility)

• Develop and execute quarterly and annual marketing plans.

• Plan and implement campaigns for product promotion, lead generation, and brand

building.

• Ensure consistent branding and messaging across all channels.

• Collaborate with sales, product, and leadership teams to align marketing initiatives

with business goals.

2. Digital Marketing (Part of the Role)

PPC & Lead Generation

• Plan, manage, and optimise Google Ads and other paid campaigns.

• Track performance metrics (CTR, CPC, CPA, conversions, ROI) and refine campaigns.

• Develop effective ad copies and assist with landing page enhancements.

SEO & Website Management

• Implement on-page/off-page SEO strategies to improve organic search visibility.

• Conduct keyword research, optimise content, and review analytics.

• Coordinate with design/content teams to ensure SEO standards are met.

3. Brand, Content & Communication

• Oversee the creation of marketing content — blogs, emails, social posts, brochures,

case studies, videos, and presentations.

• Maintain brand guidelines and ensure cohesive communication across the

organization.

• Work with internal and external creative teams for design and content execution.

4. Exhibitions, Events & Offline Marketing

• Lead planning and execution of marketing for exhibitions and trade shows.

• Support stall layout planning, branding materials, and event promotions.

• Manage lead handling and coordination before, during, and after events.

5. Lead Management & CRM Collaboration

• Ensure prompt assignment of incoming leads to the respective territory managers.

• Track lead flow, progress, and campaign effectiveness.

• Work closely with the sales team to improve follow-up quality and conversion tracking.

6. Market Research & Data Management

• Conduct competitive research, pricing insights, and industry analysis.

• Prepare scraping data and market intelligence reports.

• Support management with MIS and performance dashboards.

7. Performance Analysis & Reporting

• Monitor marketing KPIs across both digital and offline activities.

• Prepare regular performance reports with insights and improvement suggestions.

• Conduct A/B tests and track results for continuous optimisation.

Requirements:

• Excellent communication, planning, and coordination skills.

• 3–5+ years of experience in a marketing role (preferably B2B).

• Strong understanding of digital marketing (PPC, SEO, analytics).

• Ability to independently manage marketing activities with high ownership.

• Proficiency in tools: Google Ads, Analytics, Search Console, MS Office, CRM systems.

• Understanding of website platforms (WordPress, CMS tools).

• Ability to manage multiple projects and meet deadlines.

Desirable Skills:

• Experience with LinkedIn, Facebook, and Instagram marketing.

• Knowledge of email marketing tools or automation platforms.

• Creative thinking and copywriting ability.

• Google certifications are an added advantage.

Qualifications:

• Degree in Marketing, Business, Communications, IT, or a related field.

About AIVOA

AIVOA is building an AI-native Supply Chain Operating System for Life Sciences companies (API & FDF manufacturers).

We are creating an intelligent control layer that connects procurement, production, compliance, and logistics — enabling faster decisions, automation, and real-time visibility across operations.

About the Role

We are looking for a highly driven fresher to join as an AI Engineer and work on building AI-native systems from scratch.

This is a full-stack engineering role where you will:

• Build backend systems using Python (FastAPI)
• Develop frontend interfaces using React + Vite
• Work on AI-powered workflows and automation systems

You will directly contribute to building real-world systems used in regulated industries.

What You’ll Work On

• Backend APIs using FastAPI (Python)
• Frontend applications using React + Vite
• AI-assisted workflows (automation, decision systems)
• Integrating APIs, databases, and AI tools
• Building end-to-end product features (not isolated tasks)

Required Skills

• Strong basics in Python
• Basic understanding of React
• Understanding of APIs and how systems connect
• Basic SQL knowledge
• Strong problem-solving mindset

Good to Have (Optional)

• FastAPI exposure
• React project experience
• Git/GitHub
• Interest in AI tools (ChatGPT, Copilot, etc.)

Who Should Apply

• Freshers serious about becoming AI / Full Stack Engineers
• Builders (projects > certificates)
• People who can learn fast and execute
• Candidates who want startup experience and real ownership

Growth

• Work directly with founders and domain experts
• Build real AI systems 
• Fast growth based on performance

Job Title: Senior Manager for Ecommerce**

**Location:** [Faridabad]

**About Us:**

[Pannkh] is a dynamic and rapidly growing e-commerce company focused on Women apparels. We specialize in providing top-quality products to our customers through various online marketplaces. As a leader in the industry, we are looking for a seasoned Senior Manager to join our team and drive our catalog operations to new heights.

**Key Responsibilities:**

**1. Catalog Management:**

- Oversee the end-to-end process of checking and uploading catalog content to ensure accuracy, completeness, and compliance with platform guidelines.

- Develop and maintain a standardized catalog format for optimal customer experience and search optimization.

**2. Quality Control (QC) of Catalog:**

- Implement robust quality control processes to ensure the accuracy and consistency of product listings, images, and descriptions.

- Address and rectify any discrepancies or issues identified during the QC process.

**3. Business Development:**

- Collaborate with cross-functional teams to identify opportunities for product expansion and assortment growth.

- Establish and maintain relationships with suppliers, manufacturers, and distributors to source new and unique products.

**4. Inventory Management:**

- Monitor inventory levels, forecast demand, and coordinate with procurement and fulfillment teams to optimize stock levels.

- Implement strategies to minimize overstock and stockouts, ensuring efficient use of resources.

**5. Marketing on Marketplaces:**

- Develop and execute marketing strategies on various online marketplaces to enhance product visibility and drive sales.

- Utilize marketplace tools and advertising options to optimize product listings and increase conversion rates.

**6. Pricing Strategy:**

- Conduct market research and analysis to determine competitive pricing strategies that maximize profitability while maintaining competitiveness.

- Monitor pricing trends and adjust strategies in response to market dynamics.

**Qualifications:**

- Bachelor’s degree in Business Administration, Marketing, or related field (Master’s preferred).

- 5+ years of experience in e-commerce catalog management, with a proven track record of success in similar roles.

- Extensive knowledge of online marketplaces (e.g., Myntra,Ajio,Flipkart,Amazon, Shopify) and their respective catalog management systems.

- Strong analytical skills and proficiency in data-driven decision-making.

- Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative, cross-functional environment.

- Demonstrated experience in business development and vendor/supplier relationship management.

• Own the product development from scratch
• Architect scalable, distributed and large-scale web and mobile solutions from scratch
• Code for fresh development and to troubleshoot and resolve issues
• Writing reusable, testable, and efficient code
• Creating database schemas that represent and support business processes
• Design and implementation of low-latency, high-availability, and performant applications
• Manage a team of   Developers and Interns
• Boost productivity of team by guiding junior employees and setting the right path for the team

• Excellent analytical skills and understanding of computing fundamentals
• At least 5 years of work experience as a Software Developer
• Strong knowledge either of NodeJS or Python
• Experience working with AWS Serverless Technologies(Lambda, ApiGateway, Cognito, DynamoDB)
• Experience with SQL and NoSQL databases
• Experience with CI/CD and automation methodologies
• .Experience and knowledge of open source tools & frameworks, broader cutting-edge technologies around server-side development

• Identifying New Sales Leads via Direct Customer Engagement.
• Qualifying the pre-generated leads over the call/Email/Softwares.
• Generate own leads/References from new customers at the time of acquisition.
• Achieving Sales Target & implementing sales promotional strategies of that particular region.
• Speaking with business owners, CEO, CXO, decision makers & explaining the product
• Understanding the requirement of B2B customers & demonstrating the services along with value proposition
• Establish and develop network of customers.
• Coordinating with sales team
• Passion, desire and motivation to sell and close new business
• Strong relationship building and management skills.
• Understanding of Web, Mobile Apps, IOT, Blockchain, Game technologies.

• Excellent Verbal and Written in English.
• Excellent knowledge of MS Office.
• Aggressive attitude and driven by Sales Numbers.
• Thorough understanding of Sales and Marketing with negotiating techniques.
• Fast learning speed and a passion for Sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.
• Qualification BE/ B.Tech (Comp Science) with MBA(Sales)

• Research and write industry-related content
• Create new content to assist marketing campaigns
• Promote content through multiple channels
• Update website content as needed
• Optimise content using SEO best practices

• Expertise in using content management software, social media platforms and SEO techniques
• Must have written and published blog articles and social media content
• Knowledge about personal finance and investment opportunities is a plus

The candidate will be responsible for Ad Sales for Print Media (Magazine)

1. Building leads through existing & cold calls.
2. Should be a self-starter and with excellent presentation skills.
3. Driving revenue and sales with the development of creative initiatives
4. Developing an extensive network in the industry ( E.g. Brands)
5. Ensuring sales strategy is executed accordingly and effectively
6. Meeting and exceeding weekly and monthly activity and revenue targets.

Requirements

• You have at least 3 years of experience within an Ad Sales print media industry.
• You have an established network in the corporate and ad agencies from prior experience.
• You have a strong understanding of the industry and stay updated with market trends.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are adaptable and thrive in changing environments
• You are a self-starter and demonstrate a high level of resilience