What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed
Shubham Vishwakarma
Full Stack Developer - Averlon
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Position Name: TA Manager
Experience Min. 6+ Yrs
CTC : 30 % hike on previous package
Work Mode : 5.5 Days working
5 Days work from Office
Half day work from home
We are looking for a passionate and high-energy Talent Acquisition Manager who thrives in a fast-paced startup ecosystem. The ideal candidate brings hands-on experience hiring across IT and non-IT roles
, loves solving hiring challenges creatively, and enjoys working closely with dynamic business teams to build a world-class team.
If you are someone who wants to grow fast, experiment, and own end-to-end hiring, this role is for you.
EXCITED ABOUT YOUR TASKS?
● Own and manage the end-to-end recruitment lifecycle as an Individual Contributor while overseeing team delivery across tech and non-tech roles.
● Partner with hiring managers and business stakeholders to understand role requirements, define priorities, and drive effective hiring strategies.
● Lead by example in hands-on sourcing using LinkedIn, job portals, referrals, communities, and social platforms, while guiding the team on best practices.
●Review, refine, and guide the team in creating compelling job descriptions and hiring content aligned with the company’s culture and branding.
● Conduct and oversee initial screening interviews, ensuring high standards in skills assessment, attitude, and culture fit.
● Own and monitor candidate pipelines, ATS data, and recruitment dashboards, ensuring accuracy, visibility, and performance tracking for the team.
● Manage and support the team in interview coordination, feedback closures, and offer roll outs, stepping in for escalations when needed.
●Drive and support employer branding initiatives, ensuring a consistent and positive candidate experience across all touch points.
●Operate effectively in a fast-paced environment, balancing hands-on hiring with team leadership, tight timelines, and weekend hiring drives when required.
● Stay updated on market trends, compensation benchmarks, and sourcing innovations, and coach the team to continuously improve hiring outcomes.
WHAT WILL YOU NEED TO SUCCEED?
● 6+ years of experience in recruitment / TA, preferably in a startup or fast-moving environment
.
● Experience hiring for both IT (developers, engineers, PMs) and
non-IT roles (marketing, operations,HR, finance, etc.)
.
● Excellent communication, interpersonal, and coordination skills.
● Fast learner who can adapt quickly to evolving business needs.
● Confident, proactive, and target-driven with a “get-things-done” attitude.
●Comfortable with flexible working hours and ownership of outcomes.
● Prior experience using LinkedIn Recruiter, Naukri, or ATS tools
is an advantage.
● Graduate/Postgraduate in HR, Business Administration, or related field (preferred but not mandatory).
● Passionate about connecting the right people to the right roles.
● Self-motivated and thrives in ambiguity.
● Balances speed with quality
.
●Team player with a positive and empathetic approach.
Python
DockerSenior Data Engineer
Experience: 5+ years
Chennai/ Trichy (Hybrid)
Type: Fulltime
Skills: GCP + Airflow + Bigquery + Python + Docker
The Role
As a Senior Data Engineer, you own new initiatives, design and build world-class platforms to measure and optimize ad performance. You ensure industry-leading scalability and reliability of mission-critical systems processing billions of real-time transactions a day. You apply state-of-the-art technologies, frameworks, and strategies to address complex challenges with Big Data processing and analytics. You work closely with the talented engineers across different time zones in building industry-first solutions to measure and optimize ad performance.
What you’ll do
● Write solid code with a focus on high performance for services supporting high throughput and low latency
● Architect, design, and build big data processing platforms handling tens of TBs/Day, serve thousands of clients, and support advanced analytic workloads
● Providing meaningful and relevant feedback to junior developers and staying up-to-date with system changes
● Explore the technological landscape for new ways of producing, processing, and analyzing data to gain insights into both our users and our product features
● Design, develop, and test data-driven products, features, and APIs that scale
● Continuously improve the quality of deliverables and SDLC processes
● Operate production environments, investigate issues, assess their impact, and develop feasible solutions.
● Understand business needs and work with product owners to establish priorities
● Bridge the gap between Business / Product requirements and technical details
● Work in multi-functional agile teams with end-to-end responsibility for product development and delivery
Who you are
● 3-5+ years of programming experience in coding, object-oriented design, and/or functional programming, including Python or a related language
● Love what you do and are passionate about crafting clean code, and have a steady foundation.
● Deep understanding of distributed system technologies, standards, and protocols, and have 2+ years of experience working in distributed systems like Airflow, BigQuery, Spark, Kafka Eco System ( Kafka Connect, Kafka Streams, or Kinesis), and building data pipelines at scale.
● Excellent SQL, DBT query writing abilities, and data understanding
● Care about agile software processes, data-driven development, reliability, and responsible experimentation
● Genuine desire to automate decision-making, processes, and workflows
● Experience working with orchestration tools like Airflow
● Good understanding of semantic layers and experience in tools like LookerML, Kube
● Excellent communication skills and a team player
● Google BigQuery or Snowflake
● Cloud environment, Google Cloud Platform
● Container technologies - Docker / Kubernetes
● Ad-serving technologies and standards
● Familiarity with AI tools like Cursor AI, CoPilot.
C++Requirements:
- Strong C/C++ programming and debugging skills in a Linux environment.
- Experience with Design Patterns, ACE Framework, and Socket Programming.
- Experience in Multi-threaded software development for Multicore Architectures.
- Experience in VOIP application development, preferably on client/server platforms.
- Understanding of system performance and scaling.
- Experience in embedded software development.
- Excellent problem solving/debugging skills design, develop, troubleshoot and debug.
- Software programs for databases, applications, tools, networks etc.
Job description
Requirements & Skills :
- 3 - 4 years of experience in Automation Testing of Web and Mobile Applications.
- Previous experience as a QA engineer in test planning, test design, test strategy, and test execution of large scale, distributed cloud-based software systems to ensure appropriate and adequate coverage and control.
- Managerial experience preferred.
- Strong experience in Selenium Automation Testing. Develop automation scripts using Java or
Python.
- Experience using Agile development methodologies.
Due to our rapid growth, further areas are being expanded. Therefore we need you - as a Customer Chat Support to support our team in India.
With your professional expertise you will be able to set accents and give the brand an authentic voice
Your mission
- Replying customer support tickets from our regional cities
- Handling inbound and outbound calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Assist customer with issues face to face and able to work in shift if required
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Participate in ad hoc projects as and when required
Your profile
- 1-2 years of customer service & support experience
- Must have an Apple iPad to use our tools and software.(If you don’t have one contact us we will help.)
- Have a Team Player mentality as well as being able to work independently
- Have a very good command of spoken and written English and Hindi
- Proficient working with computers and software programs
Why us?
We offer you:
- An attractive fixed salary and an annual bonus
- 28 days annual leave
- An intensive training
- Personal development through individual training, workshops and webinars
We are Gadget World. An international start-up founded in 2019.
We have developed the Platform, a unique and innovative Gadget Rental Service.
Our mission is to develop revolutionary products to empower people to live a life of freedom, passion, and joy.
Java
React.jsupGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for
working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19.
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech.
- upGrad is the official education partner for Government of India - Startup India program.
- Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.
About the Role
A highly motivated and passionate individual who has experience in executing end to end web based products and applications; bringing them to production quickly and with high quality. Passionate about building flexible and scalable solutions with an eye for detail and can weigh pros and cons to find best possible solutions.
Role and Responsibilities
- Collaborate with Product Managers to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
- Understand the product requirements, ask questions, and gather information and feedback to design and deliver scalable and flexible systems.
- Deliver end to end applications from front end web development, back end development, middleware integration and persisting data in no SQL or RDBMS databases.
- Play the role of an unblocker in a tight scrum environment. Should be able to help other developers with challenges, problem solving, and help achieve milestones as per plan.
- Build a highly skilled and efficient team by hiring, keeping the team motivated, and managing performance.
- Build a culture of agile development, continuous improvement, and a strong sense of product ownership.
- Drive a culture of high quality at all stages by leveraging CI/CD and automation.
- Identify architectural issues and plans to resolve them.
- Proactively identify risks and define mitigations plans.
- Prioritize to manage ad-hoc requests in parallel with ongoing projects.
- Hands on with programming with 25%+ of bandwidth going into coding activities owned.
Skills/Experience
- A highly talented developer with 8+ years of hands-on experience in building secure and scalable web based applications using Java in backend and JS based frontend frameworks.
- Demonstrated experience managing teams of 5-10 or more engineers in product or online teams.
- Strong knowledge of Java 8+, databases (SQL and NoSQL) , MySql, Mongo. Willing to learn new technologies (Golang).
- Experience working with Cassandra, Spring Boot, Kafka, RabbitMQ is highly desirable.
- Working knowledge of any one or more of AngularJS/ReactJS/VueJS and CSS3, HTML5.
- Strong experience in data modelling for data storage tools in SQL; experience with noSQL is highly desirable.
- Experience building scalable solutions for 2x, 5x and 10x growth with high quality and flexibility.
- Practitioner of test driven development practices. Experience in creating and adhering to best practices for development.
- Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment. Basic knowledge of AWS preferred.
- Strong experience in Microservices (SRP) paradigm.
Qualification
B.Tech/M.Tech/MCA(IT/Computer Science)
Java
Javascript
Kotlin- Full Stack developer (Java/JavaScript): (experience 3 to 6 years)
- Experience in designing multithreaded/concurrent/distributed systems.
- Experience in Java/Kotlin or JavaScript is required (3+ years).
- Experience in working on scalable non-blocking server side frameworks like Spring stack(2+ years)
- Experience with both SQL and NoSQL databases, Message brokers. ex: Postgres/MySQL, MongoDB/DynamoDB/Redis/Neo4j, Kafka (2 +years)
- Experience in Front end language and frameworks. JavaScript, must be an expert in one of the front end frameworks (ex: React) (2+)
- Understand cloud technologies and should have deployed applications or products in popular cloud platforms like AWS, GCP, MS Azure, etc (2+ years).
Optional:
- Experience with BigData is a big plus
- Knowledge of functional programming principles is a plus.
- Experience in HTML5 and CSS3
Java- Strong hands on in Core Java, OOPS, Exception handling, Multi-Threading, Generics and design patterns.
- Proficient in designing and developing web applications using Java/JEE
- Working experience in Spring Boot, Spring Integration and REST Web services
- Exposure to UI technologies/frameworks like JavaScript, React JS , Flux and knowledge of CSS, HTML etc
- Build tools like Maven.
- Should possess good communication skills and a go getter attitude.
- Good in debugging code through eclipse and browsers
- Should be capable to work independently. Desirable
- Experience in any Continuous Integration/Delivery tools like GIT, Docker, Jenkins, Ansible
- Working knowledge of database like Oracle and application server like Tomcat, WebLogic.
- Knowledge of Linux
- Exposure to any test automation technologies such as Selenium, Fitnesse, Mockito, Junit, any other testing frameworks
- Candidate must to have exposure to working in a fast-paced environment using Agile methodologies
- A person with technical thrust who keeps him up to date with latest technology trends, practices, patterns etc. Knowledge of Open Source tools and technologies
This leads to a very interesting and challenging use case in the emerging field of large scale distributed HTAP, which is still not mature enough to provide a solution out of the box that works for our scale and SLAs. So, we are building a solution that can handle the complexity of our use case and scale to several trillions of rows. As a "Database Engineer", you will evolve, architect, build and scale the core data warehouse that sits at the heart of Clarisights enabling large scale distributed, interactive analytics on near realtime data.
What you'll do
- Understanding and gaining expertise in existing data warehouse.
- Use the above knowledge to identify gaps in the current system and formulate strategies around what can be done to fill them
- Avail KPIs around the data warehouse.
- Find solutions to evolve and scale the data warehouse. This will involve a lot of technical research, benchmarking and testing of existing and candidate replacement systems.
- Bulid from scratch all or parts of the data warehouse to improve the KPIs.
- Ensure the SLAs and SLOs of data warehouse, which will require assuming ownership and being oncall for the same.
- Gain deep understanding into Linux and understand concepts that drive performance characteristics like IO scheduling, paging, processing scheduling, CPU instruction pipelining etc.
- Adopt/build tooling and tune the systems to extract maximum performance out of the underlying hardware.
- Build wrappers/microservices for improving visibility, control, adoption and ease of use for the data warehouse.
- Build tooling and automation for monitoring, debugging and deployment of the warehouse.
- Contribute to open source database technologies that are used at or are potential candidates for use.
What you bring
We are looking for engineers with a strong passion for solving challenging engineering problems and a burning desire to learn and grow in a fast growing startup. This is not an easy gig, it will require strong technical chops and an insatiable curiosity to make things better. We need passionate and mature engineers who can do wonders with some mentoring and don't need to be managed.
- Distributed systems: You have a good understanding of general patterns of scaling and fault-tolerance in large scale distributed systems.
- Databases: You have a good understanding of database concepts like query optimization, indexing, transactions, sharding, replication etc.
- Data pipelines: You have a working knowledge of distributed data processing systems.
- Engineer at heart: You thrive on writing great code and have a strong appreciation for modular, testable and maintainable code, and make sure to document it. You have the ability to take new initiatives and questioning status quo.
- Passion & Drive to learn and excel: You believe in our vision. You drive the product for the better, always looking to improve things, and soon become the go-to person to talk to on something that you mastered along. You love dabbling in your own side-projects and learning new skills that are not necessarily part of your normal day job.
- Inquisitiveness: You are curious to know how different modules on our platform work. You are not afraid to venture into unknown territories of code. You ask questions.
- Ownership: You are your own manager. You have the ability to implement engineering tasks on your own without a need for micro-management and take responsibility for any task that has been assigned to you.
- Teamwork: You should be helpful and work well with teams. You’re probably someone who enjoys sharing knowledge with team-mates, asking for help when they need it.
- Open Source Contribution: Bonus.
Android Development- Primary Skills: Xamarin and WPF
- Mandatory skill: Xamarin. Forms & WPF
- Experience in designing and developing Xamarin applications (mainly xamarin forms).
- Good knowledge of C#.Net.
- Understanding and implementation of MVVM design pattern.
- Good to have knowledge in other design patterns as well.
- Experience with Agile/ mobile dev-ops methodologies.
- Passionate about advancements in technologies
- Looking Candidate who has H1 & B1 valid Visa only, candidate need to travel to US immediately if shortlisted
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon