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Customer Retention Jobs in Chennai

Explore top Customer Retention Job opportunities in Chennai for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Customer Happiness Executive
Customer Happiness Executive

Founded 2014
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Location icon
Chennai
Experience icon
0 - 2 years
Salary icon
Best in industry{{renderSalaryString({min: 300000, max: 400000, duration: "undefined", currency: "INR", equity: false})}}

You will be part of a team which is the "True North" of the organization. Patience and Empathy come naturally to you. You handle customer escalations like a pro following the existing processes and thinking of solutions which can prevent such escalations in the future. You empathize with customers and keeping them happy at all times is a given statement! Soft Skills: Should be able to understand and appreciate that chaos/randomisation is the only constant at a startup. Should be a passionate self-starter; ready to get their hands dirty Should envision and manage the growth of tech vertical to complement business growth Should have clarity in thought and articulation. Prior experience of high energy and intense environments - would be a plus Technical Skills: Troubleshooting skills with problem solving ability Prior experience in customer service would be an added plus Customer service experience in Travel industry - would be an added plus Proficiency in excel across pivot and basic functions - would be an added plus Working knowledge of Cloud applications like Google sheets, Doc and Drive

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Meekha  Elizabeth picture
Meekha Elizabeth
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Meekha  Elizabeth picture
Meekha Elizabeth
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