Opportunity
As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
|
Within 1 month |
|
|
Within 3 months |
|
|
Within 6 months |
|
|
Within 12 months |
|
What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
|
Attitude |
Skills |
|
|
About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Quick Dry Cleaning Software
About
About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
- Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.
Company video
Company social profiles
Similar jobs
Python
Django
Flask
PostgreSQLJob Profile : Python Developer
Job Location : Ahmedabad, Gujarat - On site
Job Type : Full time
Experience - 1-3 Years
Key Responsibilities:
Design, develop, and maintain Python-based applications and services.
Collaborate with cross-functional teams to define, design, and ship new features.
Write clean, maintainable, and efficient code following best practices.
Optimize applications for maximum speed and scalability.
Troubleshoot, debug, and upgrade existing systems.
Integrate user-facing elements with server-side logic.
Implement security and data protection measures.
Work with databases (SQL/NoSQL) and integrate data storage solutions.
Participate in code reviews to ensure code quality and share knowledge with the team.
Stay up-to-date with emerging technologies and industry trends.
Requirements:
1-3 years of professional experience in Python development.
Strong knowledge of Python frameworks such as Django, Flask, or FastAPI.
Experience with RESTful APIs and web services.
Proficiency in working with databases (e.g., PostgreSQL, MySQL, MongoDB).
Familiarity with front-end technologies (e.g., HTML, CSS, JavaScript) is a plus.
Experience with version control systems (e.g., Git).
Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.
Understanding of containerization tools like Docker and orchestration tools like Kubernetes is good to have
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork skills.
Good to Have:
Experience with data analysis and visualization libraries (e.g., Pandas, NumPy, Matplotlib).
Knowledge of asynchronous programming and event-driven architecture.
Familiarity with CI/CD pipelines and DevOps practices.
Experience with microservices architecture.
Knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch) is a plus.
Hands on experience in RAG and LLM model intergration would be surplus.
Android Development
Flutter
Swift
KotlinRole & Responsibilities
Develop high-quality, scalable mobile applications for Android platform using Kotlin.
Collaborate closely with cross-functional teams to define, design, and implement new features.
Write clean, efficient, and maintainable code, following coding standards and best practices.
Optimise mobile app performance to ensure a smooth and responsive user experience.
Conduct code reviews and provide constructive feedback to team members.
Stay updated with the latest mobile development trends, tools, and technologies.
Troubleshoot and debug issues to maintain application stability.
Participate in the full software development lifecycle, from concept to deployment and support.
Ideal Candidate
Bachelor's degree in Computer Science, Engineering, or a related field.
3-8 years of proven experience in mobile app development, with a focus on Kotlin and Swift.
Strong proficiency in Kotlin and Swift programming languages.
Solid understanding of mobile app architecture, design patterns, and development best practices.
Experience with RESTful APIs, third-party libraries, and mobile UI/UX principles.
Familiarity with Git or other version control systems.
Ability to work effectively in a collaborative, fast-paced environment.
Excellent problem-solving and analytical skills.
Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.
Is your next career move to lead a team of iOS developers and spearhead the development of cutting-edge iOS applications to enhance user experience and advance DAZN's OTT platform?
DAZN is a tech-first sport streaming platform that reaches millions of users every week. We are challenging a traditional industry and giving power back to the fans. Our new Hyderabad tech hub will be the engine that drives us forward to the future. We’re pushing boundaries and doing things no-one has done before. Here, you have the opportunity to make your mark and the power to make change happen - to make a difference for our customers. When you join DAZN you will work on projects that impact millions of lives thanks to your critical contributions to our global products
This is the perfect place to work if you are passionate about technology and want an opportunity to use your creativity to help grow and scale a global range of IT systems, Infrastructure and IT Services. Our cutting-edge technology allows us to stream sports content to millions of concurrent viewers globally across multiple platforms and devices. DAZN’s Cloud based architecture unifies a range of technologies in order to deliver a seamless user experience and support a global user base and company infrastructure.
This role will be based in our brand-new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.
Lead IOS Developer
Responsibilities
- Work in a fun and fast-paced environment.
- 2-3 years’ experience in leading development teams
- Participate in requirements gathering, design, development, QA, support.
- Communicate with different stakeholders such as QA, Project Managers and Product Owners
- Discover, evaluate, and implement new technologies to maximize development efficiency.
- Groom, mentor and upskill team members with modern technologies and development practices
Key Competencies:
- 6-8 years of experience in IOS Development using Objective-C/Swift
- Strong knowledge of IOS frameworks such as Core Data, Core Animation etc.
- Strong command over Apple’s design principles, Interface guidelines, platform's advantages & limitations.
- Strong knowledge of design patterns
- Experience with consuming RESTful web services
- Experience with offline storage, threading, and performance tuning
- Experience with the latest development paradigms like functional and reactive programming
Good to have skills:
- Knowledge of cloud-based services like AWS and GCP.
- Working knowledge of Video streaming and playback
- Knowledge of modern programming paradigms like functional and reactive programming.
At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.
.NET
C#Greetings from MegSoft!!
Job Position: Senior .NET Developer
Job Mode: Full time
Work Location: Madurai, TN
Salary: Best in the market
Skills required: ASP.net, C#, VB.net, jQuery, SQL Server
Job Description:
Should have 2+years of .NET Development
Should be experienced in MSSQL Server
Preferably with Angular.js and jQuery
Strong Communication and Technically sound
Willing to Relocate to Madurai Location(YES/NO)
Job Summary
.NETOur client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
- Designing, implementing, and maintaining .NET applications working within a team
- Working quickly to implement features with a focus on quality code
- Providing technical guidance for more junior developers
- Supporting QA and deployment efforts
What you need to have:
- Graduate or Diploma in Computers
- Good knowledge of Web forms, MVC, bootstrap, javascript, windows application, crystal reports
- Good in writing SQL, GIT
- Knowledge of .net core 3.1 or above
- Banking/ NBFC/ Financial Institution backgroud will be a plus
.NETC#- Should be accountable for the deliverables of assigned MS Dynamics CRM functionality
- Should be able to work with Business groups, Architects to understand the functional expectations, produce technical solutions and documentation
- Should be able to conceptualize and design solution, independently customize, develop/code using MS Dynamics 365 and technologies such as C#, .Net, Integration technologies including SQL Server & Kingsway Soft
- Should be able to own technical impediments, liaise with various groups and trouble shoot/resolve
- Participate in the Scrum process activities including: Sprint Planning and Estimating sessions, Daily Stand-ups, Sprint Demos and Sprint retrospectives.
Basic Qualifications:
- 4+ years’ strong experience in MS dynamics 365 implementation & support and extensive experience with C#, .NET, JavaScript, Power apps
- Strong experience in Web API development and plug in’s
- Strong experience in integration technologies including SQL Server & KingswaySoft to connect internal & third-party systems
- Experience with Power BI, SQL Server Integration Services, ASP.net, client-side JavaScript frameworks, Xamarin.
Preferred Qualifications:
- Strong experience using Microsoft Azure Dev Ops, MS Visual Studio and MS SQL server
JavaStrong experience in Core java technologies
Good experience in Restful Webservices
Good Experience in Database concepts.
Good Communication Skills & client/customer interaction experience.
JavaPythonDjangoFlaskdevelopment of which at least 1 year should be team management experience.
You should be knowledgeable about programming languages - specifically Java,
Python, operating systems, networks, databases and SQL, algorithms, advanced
architecture, code design, system design, design patterns, project and people
management.
An aptitude for product thinking is preferred. You should also hands-on experience on
mobile app development. Knowledge of Python is a plus.
.NETC#You must possess good communication skills, .net and C# development skills, Server connectivity.
The person should have the capability to design solutions and can handle projects or lead projects individually if senior is not available.
A great opportunity to work grow and visit different countries waiting for you.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon