Opportunity
As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
Within 1 month |
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Within 3 months |
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Within 6 months |
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Within 12 months |
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What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
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About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.

About Quick Dry Cleaning Software
About
About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
- Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.
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Senior Generative AI Engineer
Job Id: QX016
About Us:
The QX impact was launched with a mission to make AI accessible and affordable and deliver AI Products/Solutions at scale for the enterprises by bringing the power of Data, AI, and Engineering to drive digital transformation. We believe without insights; businesses will continue to face challenges to better understand their customers and even lose them.
Secondly, without insights businesses won't’ be able to deliver differentiated products/services; and finally, without insights, businesses can’t achieve a new level of “Operational Excellence” is crucial to remain competitive, meeting rising customer expectations, expanding markets, and digitalization.
Job Summary:
We seek a highly experienced Senior Generative AI Engineer who focus on the development, implementation, and engineering of Gen AI applications using the latest LLMs and frameworks. This role requires hands-on expertise in Python programming, cloud platforms, and advanced AI techniques, along with additional skills in front-end technologies, data modernization, and API integration. The Senior Gen AI engineer will be responsible for building applications from the ground up, ensuring robust, scalable, and efficient solutions.
Responsibilities:
· Build GenAI solutions such as virtual assistant, data augmentation, automated insights and predictive analytics
· Design, develop, and fine-tune generative AI models (GANs, VAEs, Transformers).
· Handle data preprocessing, augmentation, and synthetic data generation.
· Work with NLP, text generation, and contextual comprehension tasks.
· Develop backend services using Python or .NET for LLM-powered applications.
· Build and deploy AI applications on cloud platforms (Azure, AWS, GCP).
· Optimize AI pipelines and ensure scalability.
· Stay updated with advancements in AI and ML.
Skills & Requirements:
- Strong knowledge of machine learning, deep learning, and NLP.
- Proficiency in Python, TensorFlow, PyTorch, and Keras.
- Experience with cloud services, containerization (Docker, Kubernetes), and AI model deployment.
- Understanding of LLMs, embeddings, and retrieval-augmented generation (RAG).
- Ability to work independently and as part of a team.
- Bachelor’s degree in Computer Science, Mathematics, Engineering, or a related field.
- 6+ years of experience in Gen AI, or related roles.
- Experience with AI/ML model integration into data pipelines.
Core Competencies for Generative AI Engineers:
1. Programming & Software Development
a. Python – Proficiency in writing efficient and scalable code with strong knowledge with NumPy, Pandas, TensorFlow, PyTorch and Scikit-learn.
b. LLM Frameworks – Experience with Hugging Face Transformers, LangChain, OpenAI API, and similar tools for building and deploying large language models.
c. API integration such as FastAPI, Flask, RESTful API, WebSockets or Django.
d. Knowledge of Version Control, containerization, CI/CD Pipelines and Unit Testing.
2. Vector Database & Cloud AI Solutions
a. Pinecone, FAISS, ChromaDB, Neo4j
b. Azure Redis/ Cognitive Search
c. Azure OpenAI Service
d. Azure ML Studio Models
e. AWS (Relevant Services)
3. Data Engineering & Processing
- Handling large-scale structured & unstructured datasets.
- Proficiency in SQL, NoSQL (PostgreSQL, MongoDB), Spark, and Hadoop.
- Feature engineering and data augmentation techniques.
4. NLP & Computer Vision
- NLP: Tokenization, embeddings (Word2Vec, BERT, T5, LLaMA).
- CV: Image generation using GANs, VAEs, Stable Diffusion.
- Document Embedding – Experience with vector databases (FAISS, ChromaDB, Pinecone) and embedding models (BGE, OpenAI, SentenceTransformers).
- Text Summarization – Knowledge of extractive and abstractive summarization techniques using models like T5, BART, and Pegasus.
- Named Entity Recognition (NER) – Experience in fine-tuning NER models and using pre-trained models from SpaCy, NLTK, or Hugging Face.
- Document Parsing & Classification – Hands-on experience with OCR (Tesseract, Azure Form Recognizer), NLP-based document classifiers, and tools like LayoutLM, PDFMiner.
5. Model Deployment & Optimization
- Model compression (quantization, pruning, distillation).
- Deployment using Azure CI/CD, ONNX, TensorRT, OpenVINO on AWS, GCP.
- Model monitoring (MLflow, Weights & Biases) and automated workflows (Azure Pipeline).
- API integration with front-end applications.
6. AI Ethics & Responsible AI
- Bias detection, interpretability (SHAP, LIME), and security (adversarial attacks).
7. Mathematics & Statistics
- Linear Algebra, Probability, and Optimization (Gradient Descent, Regularization, etc.).
8. Machine Learning & Deep Learning
a. Expertise in supervised, unsupervised, and reinforcement learning.
a. Proficiency in TensorFlow, PyTorch, and JAX.
b. Experience with Transformers, GANs, VAEs, Diffusion Models, and LLMs (GPT, BERT, T5).
Personal Attributes:
- Strong problem-solving skills with a passion for data architecture.
- Excellent communication skills with the ability to explain complex data concepts to non-technical stakeholders.
- Highly collaborative, capable of working with cross-functional teams.
- Ability to thrive in a fast-paced, agile environment while managing multiple priorities effectively.
Why Join Us?
- Be part of a collaborative and agile team driving cutting-edge AI and data engineering solutions.
- Work on impactful projects that make a difference across industries.
- Opportunities for professional growth and continuous learning.
- Competitive salary and benefits package.
Ready to make an impact? Apply today and become part of the QX impact team!


Roles and Responsibilities:
JKTech Ltd. is looking for a.Net Development Lead who will be responsible for architecting, creating, and deploying product updates, identifying production issues, and establishing integrations that suit the needs of our customers. The ideal applicant will have a strong background in software engineering and be familiar with.Net Core, ASP.Net Core, C#, WPF, Web API, WCF, SQL Server (T-SQL), and will collaborate with developers and engineers to ensure that software development adheres to established processes and functions as intended. The Development Lead will also assist with delivery planning and will be involved in project management decisions.
Role and Responsibilities
- Design and architect complex, scalable web applications
- Maintain and enhance existing applications
- Proven experience in web application development with Microsoft .NET technologies including, .net Core, ASP.NET, Azure and DevOps.
- Proficient in .Net Core, ASP.Net Core. C#, WPF, Web API, WCF, SQL Server (T-SQL), PowerShell, HTML, JavaScript should have working knowledge on Azure Service Bus and Rabbit MQ
- Experience in client-side development using JavaScript, HTML, and CSS.
- Proficient in CI/ CD and release management using Azure pipeline (Infrastructure as Code using ARM templates)
- Should have experience in the implementation of microservice/ micro database projects.
- Minimum 3-4 years of experience in SQL Server, Stored procedures.
- Ability to adapt quickly to an existing, complex environment.
- Ability to communicate clearly with business users and stakeholders.
- Write and supervise the technical product documentation
- Technical design, mentoring and implementation of best practices and processes
- Develop the software architecture based on the business requirements and constraints
- Be responsible to deliver proof of concepts which validates technical choices
- Organize knowledge sharing and continuous learning
- Testing and examining code written by others and analysing results
- Identifying technical problems and developing software updates and fixes
- Working with software developers to ensure that development follows established processes and works as intended
Qualifications and Education Requirements
- Experience as a Dot .net Software Engineer with Azure DevOps role
- Proficient in .Net Core, ASP.Net Core. C#, WPF, Web API, WCF, SQL Server (T-SQL), PowerShell, HTML, JavaScript should have working knowledge on Azure Service Bus and Rabbit MQ
- Good working knowledge of Azure cloud services and moving on-prem applications to the Cloud
- Working knowledge of databases and SQL
- Problem-solving attitude
- Collaborative team spirit
Preferred Skills
- Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field
- Experience in developing/engineering applications for a large company
- Azure Certification is a plus.
Primary Skills:
- Proficient in .Net Core, ASP.Net Core. C#, VB .NET, WPF, Web API, WCF, SQL Server (T-SQL), PowerShell, HTML, JavaScript should have working knowledge on Azure

● Hands-on coding on Java/ GoLang, primarily for testing.
● Hands-on experience on more of TestNG, JUnit, Spring Test, GoLang testing, etc. OR
If you are a motivated developer who wants to move to testing.
● Ability to find bottlenecks & thresholds in existing code with the help of automation
tools.
● Understanding of Object Oriented Design.
● Crisp understanding of various testing methodologies and categories.
● Ability to come up with, document and code test scenarios & test cases.
● Experience of working on ‘Agile + DevOps’ process management methodology.
● Experience in using one or more of RestAssured, SuperTest, Postman, Swagger.
Good To Have :
● Knowledge of other programming languages, like Javascript, Python etc
● Experience in using mocking frameworks
● Experience in using API testing frameworks
● Experience in Performance testing frameworks and the ability to design performance
tests
● Experience in some scripting languages, like Shell, Python etc.
● Good communication skills in English, both written and verbal
● Valid US Business visa
Roles & Responsibilities :
● Perform Test Automations, including creation & management of test scenarios,
documentation and coding tests.
● Environment set up for testing applications across channels like Web, Mobile and
Desktop as well as backend applications involving large scale data migration
● Create & manage automation reports and regularly communicate the same to the
team.
● Work with deployments teams and resolve any level issues for the system.
Job Requirements:
• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
Job Responsibilities:
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Manage complete client and internal operations
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople


Key Skill :
- JavaScript with Dom Manipulation
- Good understanding on AJAX concepts
- Know jQuery implementation with its libraries
- Front-End Framework - Bootstrap knowledge
- In-Depth knowledge of PHP and its framework CodeIgniter
- In-Depth knowledge of Relational Database - MySQL
- Integration of Third Party Code Snippets.
- Knowledge of deployment the project on the production server
- Restful API Design and Development with CRUD Functionality
- Git/Github Knowledge
- Must be open to learn new technologies and frameworks as per the project's requirements
- Must have ability to work under pressure while performing priority tasks
- Must have critical and analytical skills
- Must be a quick and self-learner
Add on Benefits :
- Knowledge of Jira, Git and Digital Ocean are the key benefits.
- Conducting market research to better comprehend prevailing consumer behaviors.
- Reviewing our former campaigns to ascertain areas of strength and weakness, which could inform subsequent outputs.
- Conceptualizing marketing campaigns that speak directly to the pain points of existing and prospective clientele.
- Creating well-written copy that is free from mistakes.
- Collaborating with graphic designers to improve the appearance layout of outputs.
- Maintaining a database of customers who have opted to receive our correspondence.
- Distributing emails through the use of automation software.
- Monitoring and reporting on the utility of each campaign.
We are seeking a passionate Sr. Program Manager to join our Selling Partner Experience team in India. You will partner with global stakeholders and Subject Matter Experts to define and execute an educational plan that is relevant, consistent, and compelling, working backwards from selling partner needs. You will effectively multitask and prioritize, maintaining a high level of flexibility, independence and commitment. You will have a proven record of outstanding communication with colleagues, cross-functional leaders, and external parties. You will be proactive and solution-oriented. You will be comfortable working in an international, fast-paced environment, where change and ambiguity are present as we constantly grow, improve, and innovate. Exceptional stakeholder management and project management skills are a must for this role as there will be many competing priorities and deadlines that will require strong organizational and expectation setting skills. The ideal candidate will have deep dive skills and customer obsession to have a great understanding of Selling Partner Experience and bias for action to use actionable insights to drive changes.
Role and Responsibilities:
· Own Selling Partner performance metrics in relevant area, drive SPEX improvements through education
· Lead and manage end-to-end content creation, translation and localization projects by creating storyboards, working closely with product management, WW stakeholders, cross-functional partners and external vendors
· Define strategies to increase Selling Partner engagement, create curriculums and learning tracks based on Selling Partner profiles
· Identify channel strategies to surface relevant content at the right platform, explore integration opportunities with various channels
· Develop project plans, managing time, budget, resources and quality control
· Track content usage metrics, Selling Partner satisfaction and provide recommendations for content strategy, explore opportunities for different content types
· Ensures descriptions, thumbnails and titles are optimized for easy discoverability and access, performs A/B tests
· Develop feedback loops for content improvement
· Manage multiple projects and priorities
· Manage content distribution and publishing via internal tools and our website
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, negotiation and communication skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback
- Bachelor’s degree in business or a related field
- Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
- Stay abreast with customer needs, market trends and procedures at all time.
- Manage promotional programs to increase sales and revenue.

