Customer Success Manager

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment.

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Job Summary

The Data Analyst is required to Data capture, data cleaning, data preparation, data management and data analysis and interpretations required by the Business. Handle data factory with precision and confidentiality. The role is crucial for providing actionable insights to improve teaching quality, enhance student performance, optimize business operations, and drive growth.

Essential Job Responsibilities:

Academic Data Analysis

·       Analyze student performance data from internal assessments, mock tests, and board exams.

·       Identify trends in subject-wise performance, batch-wise progress, and dropout patterns.

·       Generate reports to assist academic heads in making data-driven interventions.

·       Predict outcomes of upcoming competitive exams (JEE/NEET) based on historical data.

Business & Marketing Intelligence

·       Monitor enrollment trends, inquiry-to-admission conversions, and campaign ROI.

·       Provide insights into market behavior, location-wise performance, and competitor benchmarking.

·       Analyze fee structures, discounts, and scholarship schemes for profitability and optimization.

Operational & Centre Efficiency

·       Evaluate the performance of branches/centres using KPIs like retention rate, attendance, student satisfaction, and staff productivity.

·       Support planning for new center openings with predictive enrollment data and location-based analytics.

Technology & Automation

·       Build and maintain dashboards using BI tools (Power BI, Tableau, Excel, Google Data Studio).

·       Work closely with IT or CRM teams to ensure data accuracy and integrity across systems.

·       Automate regular reporting processes to reduce manual workload.

Strategic Decision Support

·       Support senior management with forecasting models, statistical reports, and scenario simulations.

·       Present insights in the form of structured reports, visual dashboards, or presentations.

Supervisory Responsibilities

Number of subordinate supervisors reporting to this job

N/A

Total number of employees supervised; include those directly supervised and those supervised through subordinate supervisors

N/A

Job Qualifications: 

Education

·       Bachelor’s or Master’s degree in Statistics, Mathematics, Engineering, Data Science, Computer Science, or related field.

Experience

·       Must be a highly-skilled with 3+ years of experience.

·       Demonstrate ability to successfully process all work types

Knowledge / Skills

·       Analytical skills & Critical Thinking

·       Data Visualization

·       Microsoft Excel, VBA, R , Python, Tableau, Power BI

·       Efficient in AI powered Data analysis tools

Licenses / Certifications

·       Data Analytics desirable

Working Conditions:

Virtual environment, extended length of time in sitting position, medium stress environment

Physical Demands:

N/A

We are looking for a highly motivated and skilled SEO Specialist to join our digital marketing team. The ideal candidate will be responsible for improving website visibility, growing organic traffic, and enhancing search engine rankings through on-page, off-page, and technical SEO strategies. The candidate must stay updated with the latest search engine algorithms, tools, and trends.

Required Skills & Qualifications

• Proven experience as an SEO Executive/Specialist.
• Strong understanding of search engine algorithms and ranking factors.
• Hands-on experience with SEO tools: Google Analytics, Search Console, SEMrush, Ahrefs, Screaming Frog, Yoast, RankMath, etc.
• Knowledge of HTML, CSS, and CMS platforms like WordPress (preferred).
• Strong analytical, research, and problem-solving skills.
• Understanding of content marketing and digital marketing fundamentals.
• Ability to work independently and manage multiple projects.

We're Hiring | Business Development Executive | On-Site Opportunity

We at Hireyy are looking for a driven and passionate Business Development Executive to join our growing team.

Location: Initially work from home, complete work from the office, starting from November 2025 at our Noida Office.

Office Address: Graphix Tower 2, Sector 62, Noida, Uttar Pradesh - 201301

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. 

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor's degree
• 0-1 year of experience in sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• CRM experience is preferred

1. Market Research: Conduct thorough market research to identify potential clients, industry trends, and competitive landscape.
2. Prospecting and Lead Generation: Identify and reach out to potential clients through various channels, including cold calling, emails, and networking events.
3. Client Engagement: Build and maintain strong relationships with clients by understanding their needs and effectively communicating how our products/services can add value.
4. Sales Support: Collaborate with senior business development executives to develop proposals, presentations, and other sales materials. Assist in preparing and delivering client presentations.
5. Pipeline Management: Maintain a well-organized and updated sales pipeline, ensuring accurate tracking of leads, opportunities, and client interactions.
6. Achieving Targets: Work towards and achieve assigned sales targets and objectives within specified timelines.
7. Feedback and Improvement: Provide feedback from client interactions to internal teams, contributing to the continuous improvement of products/services.

Freshers can apply!

•  You should have deep understanding of NodeJS
•  You should be strong in Javascript and TypeScript
•  You should be capable of writing complex queries
•  ES6, Express, Apollo Server, Send Grid Email, Twilio SMS, Payment
• Gateway,
• Error Loggin, API Developement, API Security,
• PostGreSQL/MSSQL/MySQL, MongoDB/CouchDB
• Very good knowledge on REST API
• Good experience in Agile methodologies
• Ability to design and write code complying with coding standards
• and other factors like performance, scalability, reliability,
• reusability, modularity in mind
• You should have strong logical and problem solving skills
• Excellent communication and customer interfacing skills
• AWS certification is nice to have
• Strong proficiency with JavaScript and good to have
• ES6(Typescript) knowledge
• Knowledge of Node.js and frameworks such as Express, Restify
• Understanding the nature of asynchronous programming and its
• quirks and workarounds
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems,
• servers, and environments
• Integration of multiple data sources and databases into one
• system
• Understanding fundamental design principles behind a scalable
• application
• Competencies and Skills Required
• equires excellent analytical, problem solving, and good
• communications skills
• Must be able to work effectively with business stakeholders
• Strong passion for delivering technical solutions to business
• problems
• Understanding and mindset of Agile software delivery (Ability to
• adapt to continually changing priorities)
• Team player who understands the importance of teamwork and
• collaboration
• Passion for delivering new approaches and challenging the ‘statusquo’
• Hungry to learn and always in search of continuous improvement

We are looking for a Product Designer who will be responsible for creating great websites/apps for our product. Primary duties include conceptualising and implementing creative ideas for the product, as well as creating visual elements. You will be working closely with our development team to ensure proper and hassle-free implementation.

To be successful in this role, you will need to have excellent visual design skills and be proficient in graphic design software such as Adobe Photoshop, Adobe Illustrator, Adobe XD, and Figma.

Responsibilities:

• Conceptualizing creative ideas with the team.
• Testing and improving the design of the website/app.
• Establishing design guidelines, standards, and best practices.
• Maintaining the appearance of websites by enforcing content standards.
• Designing visual imagery for websites and ensuring that they are in line with branding.
• Working with different content management systems.
• Communicating design ideas using user flows, process flows, site maps, and wireframes.
• Incorporating functionalities and features into websites.
• Designing sample pages including colours and fonts.
• Preparing design plans and presenting the website structure.

Requirements:

• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, Adobe XD, Figma and other visual design tools.
• Experience 5+ years
• Good understanding of content management systems.
• Proficient understanding of cross-browser compatibility issues.
• Excellent visual design skills.
• Up-to-date experience with international web protocols, standards, and technologies.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Excellent communication skills.

Your Responsibilities:

• Own the backend stack – Node.Js based, that powers our product
• Collaborate with Backend Developers (Python), Front-end developers, DevOps, and Data Scientists to design and implement new features
• Build and maintain several REST’ful Services/Endpoints which will be used both internally and externally in a Macroservices/Distributed services environment.
• Deploy and monitor the Services/Endpoints ensuring availability and scalability(ability to handle 100X traffic)
• Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.

Skills that you bring Along:

• A minimum 8+ years of extensive work experience with Node.Js and related frameworks – particularly Express.Js.
• Extensive experience in designing and maintaining REST’ful API endpoints
• Extensive experience with databases such as Postgres and Mongo.
• Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
• Experience with cache like Redis and/or Memory cache
• Good experience in Microservices/Macroservices or Event driven Architectures
• Good experience with design patterns
• Experience in writing advanced SQL-queries, good knowledge of PL/SQL
• Good understanding of Software Design Principles and domain-driven design
• Good experience with Continuous Delivery and Containerization(Docker)
• Ideally maintaining infrastructure-as-code using Terraform
• Excellent communication skills and the ability to explain complex topics in a simple manner

• Attract first-rate talent and ensure lasting and successful placements aligned to client requirements
• Responsible for end to end selection process – sourcing, screening, interview coordination, back ground verification etc. in accordance with Anther recruitment strategy
• Understand client company, competitors, market place
• Client management – understand the client mindset, nuances of the requirement, coordination across all stages of recruitment while creating a positive rapport with the client stake holders.
• Map requirement, role criteria, define position description, skill specification
• Locate, identify and track potential candidates through the use of Job-Boards, social media, user groups/associations, candidate referrals, networking, etc
• Create detailed candidate profile summaries for each candidate presented
• Candidate Experience – ensure that all candidates are well informed on all aspects of the position proposed and are prepared adequately before every interview. Hand hold candidates through offer, on boarding and settling in period at the client Organisation
• Build network of candidates and develop creative, cost-effective sourcing strategies to accommodate for current and future client demands