
What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies

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About the Role:
We are seeking an experienced Scrum Master to lead cross-functional teams and drive successful delivery of projects within scope, time, and budget. The ideal candidate is a proactive leader with strong organizational and interpersonal skills, capable of managing multiple projects in a dynamic environment.
Key Responsibilities:
Project Planning and Management: Define project scope, goals, and deliverables. Develop detailed project plans, including schedules, milestones, and resource allocation. Coordinate internal resources and third parties/vendors to ensure flawless project execution, delivering projects on time, within scope, and within budget.
Team Coordination and Communication: Facilitate coordination among the tech team, customer support team, and management. Conduct regular status meetings, report project progress to the CTO, and manage changes to project scope, schedule, and costs.
Risk Management: Identify potential risks, develop mitigation strategies, and monitor project risks and issues, ensuring risk management processes are followed.
Resource Management: Allocate resources effectively, monitor team workload, adjust assignments as needed, and provide guidance and mentorship.
Quality Assurance: Ensure project deliverables meet quality standards and stakeholder expectations. Implement and maintain quality control processes, facilitating testing and validation.
Documentation and Reporting: Maintain comprehensive project documentation and prepare project reports, including status updates, performance metrics, and lessons learned.
Release Management: Plan and coordinate software releases with the DevOps team, ensuring schedules are met and communicating release plans to stakeholders.
Sprint Planning and Agile Practices: Conduct sprint planning sessions, manage the sprint backlog, and facilitate daily stand-ups, sprint reviews, and retrospectives, ensuring Agile best practices are followed.
Continuous Improvement: Identify and implement process improvements to enhance efficiency and productivity, fostering a culture of continuous improvement.
Vendor and Partner Management: Manage relationships with external vendors and partners, coordinating and overseeing their work.
Customer Feedback Integration: Collect and analyze customer feedback with the customer support team, incorporating it into project planning and development.
Change Management: Develop and implement change management strategies, effectively handling project changes and communicating them to stakeholders.
Performance and Metrics Tracking: Monitor key performance indicators (KPIs) and project metrics, analyzing data to identify trends and improvement opportunities.
Training and Development: Identify training needs, arrange relevant training sessions, and support team members' professional development.
Product Roadmap Alignment: Ensure project activities align with the overall product roadmap, coordinating with management to adjust project priorities.
Compliance and Standards: Ensure project activities comply with industry standards and regulations, addressing legal or regulatory issues with the Corporate Lawyer - Legal & Compliance.
Conflict Resolution: Address and resolve team conflicts promptly, fostering a collaborative and positive work environment.
Resource Allocation: Ensure optimal allocation and utilization of resources, adjusting as project needs evolve.
Risk Reporting: Prepare and present risk reports to senior management, ensuring transparent communication of project risks and mitigation plans.
Onboarding: Send onboarding emails to new tech team members, ensuring a smooth integration into the team.
Qualifications:
- Bachelor’s degree in Project Management, Engineering, or related field.
- CSM, PSM or similar certification is preferred.
- Proven experience managing projects in an agile or hybrid environment.
- Excellent communication and leadership skills.
- Strong analytical and problem-solving abilities.
- Proficiency in project management software such as JIRA, MS Project.
Job Title: Network Engineer
Job Summary:
The Network Engineer will design, implement, and manage various network solutions to ensure the smooth operation, security, and efficiency of the organization's IT infrastructure. This role requires a deep understanding of network architecture, protocols, and security.
Key Responsibilities:
- Network Design and Implementation:
- Design and deploy functional networks (LAN, WAN, WLAN, VLAN, VPN).
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
Network Maintenance and Monitoring:
- Monitor network performance and ensure system availability and reliability.
- Use tools to monitor network performance, troubleshoot network issues, and optimize network performance.
Security Management:
- Implement and manage network security measures (e.g., firewalls, intrusion detection systems).
- Regularly update network security measures to protect against vulnerabilities and cyber threats.
Technical Support:
- Provide technical support to users and resolve network issues.
- Liaise with vendors and other IT personnel for problem resolution.
Documentation and Reporting:
- Maintain comprehensive documentation of the network configurations, including network diagrams and operational procedures.
- Prepare and maintain network reports and logs.
Network Upgrades and Scalability:
- Plan and execute network upgrades and expansions to support the organization's growth.
- Evaluate new network technologies and make recommendations for enhancements.
Compliance and Standards:
- Ensure network configurations comply with industry standards and best practices.
- Adhere to regulatory requirements related to network management.
Required Skills and Qualifications:
- BE / Bachelor’s degree in computer science, Information Technology, or a related field.
- Professional certification (e.g., CCNA, CCNP, CompTIA Network+) preferred.
- Proven experience as a Network Engineer or Network Administrator.
- In-depth knowledge of network protocols (e.g., IP, BGP, OSPF, EIGRP, HSRP).
- Hands-on experience with network hardware (e.g., Cisco, Juniper, HP, Fortinet Switch).
- Proficient in network monitoring and troubleshooting tools (e.g., SolarWinds, Wireshark, Nagios).
- Strong understanding of network security principles and best practices.
- Excellent analytical and problem-solving skills.
- Strong communication and teamwork abilities.
Preferred Skills:
- Experience with virtualization technologies (e.g., VMware, Hyper-V networking ).
- Familiarity with cloud networking (e.g., AWS, Azure).
- Experience with SDN (Software-Defined Networking) and NFV (Network Functions Virtualization).
Working Conditions:
- 5 days in Office- Wissen Technology, Cessna Business Park, Kadubeesanahalli, Bellandur, Bangalore- 560103
- May require on-call duties or after-hours work to address network issues or perform upgrades.
- Work may involve lifting and installing networking equipment.
Financial Analyst/ Financial Associate- Operations
# IMMEDIATE JOINING!!!!
# WORK TIME- 9 AM - 7 PM FIXED DAY SHIFT !!!
# WORD DAYS - MONDAY TO SATURDAY - IT IS INDIAN CORPORATE !!!
# EXCELLENT COMMUNICATION SKILLS
# CA drop outs are welcomed!!!
# NO FRESHERS ALLOWED
# ANYONE PURSUING COLLEGE DON'T APPLY
Roles and responsibilities-
- Analyze client financials, business models, and cash flows to determine optimal debt solutions.
- Develop tailored debt structures that align with client needs and market conditions.
- Conduct risk assessments and prepare feasibility reports to support lending decisions.Collaborate with clients to gather necessary financial documentation and understand funding requirements.
- Advise clients on suitable funding options, such as term loans, working capital finance, or structured finance products.
- Act as a liaison between clients and lenders to ensure smooth communication and process execution.
- Identify and establish relationships with banks, NBFCs, and other financial institutions.
- Negotiate loan terms, interest rates, and other conditions on behalf of clients to secure favorable terms.
- Manage the end-to-end loan application process, from initial submission to final disbursement.
- Oversee the preparation and review of financial models, business plans, and funding proposals.
- Ensure all documentation is accurate, complete, and compliant with regulatory and lender requirements.
- Monitor and address compliance risks during the funding process.
- Research trends in debt markets, interest rates, and regulatory changes to advise clients and the team.
- Develop strategies to position Terkar Capital as a leader in debt funding services.
- Provide insights into new debt products and innovative funding solutions.
- Track the progress of debt funding projects and ensure deadlines are met.
- Analyze the financial impact of debt funding solutions for clients and prepare performance reports.
- Provide feedback to the operations team to streamline funding processes.
- Build and maintain relationships with lenders, investors, and regulatory bodies.
- Coordinate with cross-functional teams, such as credit analysts and legal advisors, to ensure project success.
- Present funding proposals and progress updates to senior management and external stakeholders.
- Lead a team of analysts in conducting due diligence, financial analysis, and proposal preparation.
- Review and validate work done by junior team members to ensure quality and accuracy.
- Mentor and train team members to enhance their understanding of debt funding operations.
- Leverage financial tools and software to improve efficiency in analysis and reporting.
- Recommend and implement process improvements to enhance the debt funding lifecycle.
Education-
1. Basic B.Com, M.com / Finance / BBA/ MBA Finance knowledge is must with 2+ years of experience in CA firm / Accountiing firm
2. Excellent communication Skills
3. Excellent technicals skills
4. Keen to learn
5. Should be resposible in all aspects along, sense of maturity and responsibility is must.
6. PLEASE CFA/ CS/ ACCS/ CA LEVEL- APPERARING/ WILL APPERAR/ APPEARED - DON'T APPLY
7. ALREADY WORKED IN BANKS - DON'T APPLY
SALARY WILL BE BASED ON INTERVIEW - BUT NOT UNDER PAID !!!
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Joining bonus
- Performance bonus
Ability to commute/relocate:
- Erandwane, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Comfortable in Monday to Saturday - 9 AM to 7 PM working ????
- Have You read the complete Job description ???? If not, please read again !!!
- Can you join immediately?? Or please tell your notice period??
Experience:
- total work: 2 years (Required)
Language:
- English (Required)
Work Location: In person
Expected Start Date: Immediately
PLEASE GO THROUGH THE WEBSITE- www.terkarcapital.com

Job Brief :
We are currently hiring a Ruby on Rails Developer to join our engineering team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborating with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems.
Main Responsibilities of a Ruby on Rails Developer :
Your responsibilities will include :
- Writing effective and scalable Ruby codes
- Designing and implementing robust applications
- Debugging applications to ensure low latency and high-availability
- Integrating user-facing elements with server-side logic
- Integrating data storage solutions
- Contribute to all phases of the development lifecycle
Key Requirements :
- Degree in Computer Science, Engineering or a related field
- You have prior experience with Ruby on Rails
- Familiarity with front-end technologies, such as JavaScript, HTML5, and CSS3
- Solid knowledge of object-oriented programming and design
- Knowledge of ORM (Object Relational Mapper), RESTful
- Familiarity with various testing tools and ability to implement automated testing platforms and unit tests
- Good problem-solving skills
Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
Be actively involved in SEO efforts (keyword, image optimization etc.)
Prepare online newsletters and promotional emails and organize their distribution through various channels
Provide creative ideas for content marketing and update website
Collaborate with designers to improve user experience
Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics,WebTrends etc.)
Acquire insight in online marketing trends and keep strategies up-to-date
Maintain partnerships with media agencies and vendor.
Designation: Kafka Consultant
Job Description:
- 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors.
- 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka
- Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features
- 3-5+ years of working experience with different databases such as Oracle/Mysql/MongoDB/Snowflake/RDS databases.
- 3-5+ years of experience with AWS/GCP/Azure preferred AWS. AWS Solutions Architect certifications are preferred.
- 2+ years of experience with Monitoring tools (Prometheus, Grafana / Spl
- Proficient in building/scaling large systems end to end using Tibco BW5, BW6 or other high-performance languages,
- developer tools, CI/CD, DevOps, GitHub, Terraform, and Ansible.

Pivotroots Digital is urgently looking for Magento Developer Role.
Company Website - https://www.pivotroots.com/
Skills and Qualifications
- Solid understanding of Magento and ecommerce technologies
- Experience in working in Magento 2.x
- Performance improvement and Security updates for Magento
- Proficient in the UI, HTML, JavaScript usage
- Strong understanding of PHP back-end development
- Strong knowledge of MySQL database
- Good to have knowledge of WordPress
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
- Proficient understanding of code versioning tools such as GIT

Requirement:
- Minimum 8 years of relevant experience working in a product role at a consumer technology organization, preferably a startup
- Hands-on approach and a willingness to roll-up one's sleeves and get the job done
- High on user empathy so you can be the voice of the customer and solve real problems through your products
- Exceptional decision-making skills to prioritize across needs to achieve maximum value
- Thrive in a start-up environment: love dealing with pace, changing needs, and limited resources
- Demonstrated ability to think both strategically and tactically including the ability to formulate data-driven and result-oriented decisions
- Salary - 70 - 95 LPA
Key Responsibilities:
- Owning the product definitions and execution. Translate product strategy into detailed requirements and prototypes to build an actionable product roadmap
- Work with cross-functional teams (like Engineering, Design, Operations, Marketing) to create and implement a decisive product plan from product development to actual production. You own the execution
- This role requires hustle and demonstrable experience in prioritization- we have to move from 0 -> 1 pretty quickly
- Set your product’s goals, success metrics and roadmap to align with Jupiter’s mission and drive maximum impact. You should understand numbers and what they mean
Communication:
Should be able to articulate your thoughts and ideas, communicate with key stakeholders (which includes technical and business teams across the organization) and leverage those discussions to translate business requirements to the engineering team.
Brownie Points:
- You’ve tried building your own start-ups from the ground-up
- You’re passionate about FinTech and have launched consumer facing products in the space
- Proven experience communicating to senior management, peers and team members.
- You’ve studied at a top engineering or B-school
- To get closer to this, come have a chat with us and discover us a notch closer.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.

