What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
Shubham Vishwakarma
Full Stack Developer - Averlon
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Our firm is looking for a driven and dynamic individual to join our marketing team.
If that's you and you succeed in our interview, you will manage our team's presence across LinkedIn, Twitter, and Instagram. Additionally, you will be involved in content marketing activities such as blog writing, e-book creation, and contributing to product marketing content development.
Your work will play a critical role in enhancing content distribution, lead generation, pipeline building, and brand awareness, as well as driving employer branding initiatives through social media and content marketing.
LOOKING FOR PEOPLE FROM SAAS COMPANIES ONLY.
PEOPLE FROM CHENNAI LOCATION ONLY.
What will I be doing?Social Media Management
Develop and execute a comprehensive social media strategy aligned with our brand and business goals.
Manage and curate content for all social media channels, ensuring consistent and engaging messaging.
Monitor social media trends and industry news to capitalize on relevant opportunities.
Content Creation
Generate high-quality written content, including blogs, emails, landing pages, and other marketing collateral.
Collaborate with cross-functional teams to gather insights and create compelling, customer-centric content.
Maintain a content calendar to ensure timely and consistent delivery of content across channels.
Brand Advocacy
Foster community engagement and build brand advocacy through social media interactions.
Work closely with influencers and partners to amplify our firms presence and reach.
Analytics and Reporting
Utilize analytics tools to measure the performance of social media campaigns and content initiatives.
Provide regular reports and insights to track key metrics and inform future strategies.
Cross-functional Collaboration
Collaborate with the marketing, design, and product teams to align content strategies with broader marketing objectives.
Ensure brand consistency across all communication channels.
Qualifications
Proven experience in content creation for B2B SaaS companies.
Strong writing and editing skills, with the ability to craft engaging and persuasive content.
Familiarity with social media analytics tools and the ability to translate data into actionable insights, would be a plus.
Creative mindset with a keen understanding of current industry trends and best practices.
Excellent project management skills with the ability to handle multiple tasks and deadlines.
Good-to-have
Bachelor's degree in Marketing, Communications, or a related field
2-3 years of experience in social media management and content marketing.
Experience in the technology or SaaS industry is a plus.
What's in it for me?
Competitive salary and performance-based incentives.
Opportunity to contribute to a rapidly growing startup and make a significant impact on its success.
A collaborative work environment that values creativity and innovation.
Manual Tester:
Mandatory Skills:
- Around 3-6 years experience in Manual testing complex applications
- Should be able to follow the defined test plan/strategy and perform test execution and report defects/track to closure
- Should be able to grasp the complex business domain fast and be agile in supporting the Product releases
- Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.
- Software lifecycle management skills: understand the application development tasks and plan testing
.NET
C#Position: Senior .NET Core Developer( Remote , Base Location : Chennai)
Experience: 5-8 years
Responsibilities:
As a Senior .NET Core Developer, you will play a key role in architecting, designing, and implementing robust and scalable web applications and distributed systems. Your responsibilities will include:
- Web API Development: Designing and implementing secure and efficient Web APIs, ensuring seamless integration with various client applications.
- Storage Management: Overseeing storage accounts and implementing strategies for efficient data storage and retrieval in cloud environments, leveraging services like Azure Storage.
- Messaging Architecture: Designing and implementing messaging queues for asynchronous communication between microservices, ensuring a decoupled and scalable system.
- Background Jobs: Developing and optimizing background job processes to handle tasks such as batch processing and asynchronous operations.
- Distributed Systems: Architecting and maintaining distributed systems, ensuring high availability, fault tolerance, and optimal performance.
- Technology Stack: Utilizing .NET Core 6 and staying updated with the latest technologies and best practices in the .NET ecosystem.
- Error Handling and Retries: Implementing robust error handling mechanisms and strategies for automatic retries to enhance system reliability.
- Database Management: Designing and optimizing database schemas, utilizing ORMs for efficient data access, and ensuring data integrity.
- Memory Management and Performance: Implementing efficient memory management practices and optimizing code for performance.
- Async Programming: Leveraging asynchronous programming techniques for handling concurrent operations and improving application responsiveness.
Qualifications:
- Bachelor's or Master's degree in Computer Science or a related field.
- Extensive experience (5-8 years) in .NET Core development.
- Proven expertise in designing and implementing scalable web applications and distributed systems.
- Strong knowledge of Web API development, storage management, messaging architectures, and background processing.
- Experience with error handling, retries, and implementing robust solutions for fault tolerance.
- Proficiency in database design, ORMs, and data access optimization.
- Familiarity with the latest .NET technologies, especially .NET 6.
- Excellent problem-solving and debugging skills.
- Strong understanding of memory management and performance optimization.
- Experience in asynchronous programming.
Why Brimma Tribe?
Mortgage Technology Leadership: Join a team with over two decades of experience in building and implementing enterprise-grade Mortgage Technology platforms, used by leading mortgage lenders in the US.
Tribal Culture: Become a part of a tribe that cherishes diversity, encourages innovation, and thrives on collaboration, where every voice matters. Inspired by Tribal Leadership and the mantra 'Be Nice…Play Nice,' our culture fosters an inclusive environment.
Innovation at the Core: Our innovations arise from a profound understanding of mortgages and cutting-edge technology, setting the pace for industry trends.
Optimizing Processes: We're dedicated to reengineering Mortgage Lending, utilizing the right technology to reduce origination costs for lenders.
Impactful Solutions: Collaborate with high-performing teams, delivering solutions that leave a lasting impression and create "raving fans."
Elevate your career with Brimma - where technology, culture, and innovation converge!
Adobe IllustratorFounded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs.
We are seeking an experienced Senior Graphic Designer and Animator to join our creative team. The successful candidate will be responsible for creating and designing high-quality visual content for a range of media platforms, including social media, website, and print media. This role will require advanced skills in graphic design, animation, and video editing.
Responsibilities:-
- Develop and execute creative concepts for various media platforms, including social media, website, and print media
- Create and design visual content, including but not limited to graphics, illustrations, infographics, and animations
- Produce video content, including storyboard creation, video editing, and motion graphics design
- Collaborate with cross-functional teams, including marketing and content teams, to ensure visual content aligns with brand standards and messaging
- Stay up-to-date with the latest design and animation trends and technologies
- Manage and prioritize multiple projects with tight deadlines and deliver high-quality work.
- Knowledge of Colour Layout, Palette, and Graphic Designing
- Handling a team
Requirements & Skills:-
- Bachelor's degree in Graphic Design, Animation, or related field
- At least 5 years of professional experience in graphic design, animation, and video editing
- Proven track record of successfully leading and managing a team of 2-3 individuals.
- Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, After Effects, and Premiere Pro
- Strong portfolio showcasing a range of graphic design and animation skills
- Excellent communication and collaboration skills
- Ability to manage and prioritize multiple projects with tight deadlines
- Strong attention to detail and a commitment to producing high-quality work
If you are a talented Senior Graphic Designer and Animator looking to join a dynamic creative team, we encourage you to apply for this exciting opportunity.
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Python
Django
Flask- Experience in HTML, CSS and Bootstrap library is required.
- Experience in Python Programming. Experience in Pandas and Numpy Libraries.
- Experience with Django Framework & REST API.
- Experience Flask, Microservices
- Experience in FAST API would be added advantage.
- Exposure in converting ML models to Microservices and exposing them as API
- GRPC development
If you love using your words to craft stories, paint people’s imaginations and make compelling arguments, here is why you should join Pichkaari.
Who are we?
We are a multi-disciplinary communication design studio. We are a closely knit team of hard-working and passionate makers, specializing in delivering designs that are unique, stunning and that strike an immediate chord with the required audience.
With crystal clear communication being the backbone of all our projects, we deliver the most effective solutions by:
- Obsessing over the teeny-weeny specifics and intricacies of communication design
- Bringing fearless originality to the table
- Trusting our instincts
- And striving to incorporate the highest level of quality and intuitiveness in everything we do
The ideal candidate is a creative team player, talented wordsmith, and grammar sleuth. You will be responsible for developing marketing and communications content that is compelling and impactful.
Responsibilities
- Collaborate with internal partners to interpret project briefs and develop relevant concepts
- Write clear, compelling and creative copy
- Use SEO principles to maximize copy’s reach
- Ensure that all deliverables are proofed before publishing
- Ideate for and contribute towards a strategy for marketing campaigns
Qualifications
- 2+ years of marketing or copywriting experience
- Excellent written and verbal communication skills
- Highly organized with excellent attention to detail
Javascript
React.js
HTML/CSS
jQuery● Determining the structure and design of web pages.
● Ensuring user experience determines design choices.
● Developing features to enhance the user experience.
● Striking a balance between functional and aesthetic design.
● Ensuring web design is optimized for smartphones.
● Building reusable code for future use.
● Optimizing web pages for maximum speed and scalability.
● Utilizing a variety of markup languages to write web pages.
● Maintaining brand consistency throughout the design.
**Front End Developer Requirements:**
● Degree in Computer Science or related field.
● Understanding of key design principles.
● Proficiency with HTML, CSS, JavaScript, Reactjs and jQuery.
● Understanding of server-side CSS.
● Experience with graphic design applications such as Adobe Illustrator.
● Experience with responsive and adaptive design.
● Understanding of SEO principles.
● Good problem-solving skills.
● Excellent verbal communication skills.
● Good interpersonal skills.
Express
NodeJS (Node.js)
Amazon Web Services (AWS)
Docker
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon