What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for an ambitious and dynamic SR. Business Development Associate to drive the growth and success of our online higher education programs. The ideal candidate will be responsible for identifying new business opportunities, forming strategic partnerships, and expanding companies’s market presence in the education sector. This role demands strong communication skills, the ability to build relationships with educational institutions, and a deep understanding of the online education landscape.
Key Responsibilities:
Business Development & Lead Generation:
o Identify and secure new business opportunities by targeting universities, colleges, and educational institutions to promote our online higher education programs.
o Develop and implement strategies to generate new leads, including attendingevents, digital outreach, and cold calling.
o Cultivate long-term relationships with academic institutions, corporate partners, and key stakeholders in the higher education sector.
o Conduct in-depth research to identify potential clients and develop customized solutions to meet their educational needs.
o
Sales & Partnership Management:
o Lead the sales process for acquiring new educational institutions and corporate partners for online programs.
o Present Shiksolve’s offerings through compelling presentations, proposals, and demonstrations to prospective clients.
o Negotiate contracts and agreements with institutions and partners, ensuring mutually beneficial relationships and revenue growth.
o Manage the end-to-end sales cycle, including post-sale follow-up, relationship management, and upselling opportunities.
Strategic Planning & Market Expansion:
o Develop and execute business development strategies that align with companies’s growth objectives.
o Analyze the competitive landscape, monitor industry trends, and identify emerging opportunities within the online education space.
o Collaborate with internal teams (marketing, product development, and customer support) to ensure alignment between business objectives and educational offerings.
Client Relationship Management:
o Build and maintain strong relationships with existing clients, ensuring their satisfaction and retention.
o Provide high-level support and guidance to clients, acting as the primary point of contact for all business development matters.
o Conduct regular check-ins with clients to identify new needs and upsell companie’s services.
Reporting & Performance Analysis:
o Track and report on business development performance, including sales activities, pipeline, revenue forecasts, and performance metrics.
o Provide regular feedback to the leadership team regarding market trends, customer feedback, and competitor activities.
Collaboration & Teamwork:
o Collaborate with the marketing team to create effective marketing materials and campaigns that support business development goals.
o Work closely with the product and operations teams to ensure seamless delivery and implementation of online programs.
o Participate in team meetings, sharing insights and strategies to continuously improve the business development process.
Python
Django
Javascript
MongoDBPreferred Qualifications
- Bachelor's degree in Engineering with specialization in Computer science or related field
- 4-10 years of experience as a software engineer in a product development setting
- Deep experience in Python with demonstrated ability to build modern products
- Experience in designing APIs and integration patterns, implementing secure and sustainable products with a focus on quality and scalability
- Experience in FastAPI, Django, or equivalent
- Experience in data modeling and efficient usage of PostgreSQL, MySQL, MongoDB, or equivalent
- Experience with modern components like async python, pedantic, sqlalchemy, alembic, celery, google products API integration, etc. is a plus
- Understanding of CI/CD practices including code check-in policies, automated unit tests, automated code deployments, etc.
- Experience in other programming languages is a plus, especially Javascript and/or Typescript
- Experience building feature-rich and scalable web apps is a plus
- Ability to grasp new technologies and use them effectively to create industrial-strength software
PythonDjango1. Develop backend for applications in ecommerce/insurance/wealth management businesses
2. Design technically sound systems and deliver results in a fast manner
3. Building highly performant applications setting top standards in respective industries
Basic qualifications :
1. 2-4 years experience building highly performant applications in Python
2. Expertise in Python frameworks like Django
3. Familiarity with Rest of API
5. Good grasp on data structures and proficiency in problem-solving
6. Knowledge of design patterns
Anyone interested send me the resume.
Ruby
Ruby on Rails (ROR)JavascriptSeeking passionate Software Engineers having 2+ years of experience in Ruby on Rails.
Must Have Skills
- Excellent verbal & written communication skills. And you enjoy collaborating with others
- 2+ year of experience with Ruby on Rails or other Ruby frameworks
- Sound knowledge of object-oriented programming concepts and design patterns
- Strong knowledge of relational database concepts, PostgreSQL, MySQL, etc.
- Working knowledge of Javascript, DOM, CSS, HTML
- Strong experience with Git versioning systems
Good To Have Skills
- Experience with modern Javascript libraries, frameworks & its ecosystem will be a huge plus. Example: React.js / Ember.js / Angular.js / Vue.js etc.
- Experience with Micro-service Architecture, Service Oriented Architecture (SOA), GraphQL, and REST APIs will be a huge plus
- Working knowledge or understanding of the SaaS ecosystem will be a plus
- Contribution to open source projects, have participated in some technical community or meetups or interest group or have written or spoken in public about their technical ideas
- Inclination to develop your own gems or reusable components or libraries
What you will love working at Kiprosh
- We're a remote-friendly and calm company
- We use the latest and powerful hardware for software development
- We are heavy on extreme programming and agile methodology. Our DNA is engineering practices like TDD, CI, CD, Code reviews, Pair programming, etc
- We love to collaborate and contribute to open source projects (check: https://www.github.com/kiprosh">Kiprosh Github)
- We encourage and help you to blog about your development experience with the rest of the world. (check: https://blog.kiprosh.com/">Kiprosh Engineering Blogs)
- Our dedicated CoE (Center of Excellence) group ensures that company-wide we all achieve excellence in the area of our interest, learn the latest and greatest, and keep sharing product & technology topics regularly across the organization
- Company-wide, we conduct monthly events to have fun together as a One Kiprosh team.
- We are big on rewards and recognition. We celebrate spotlight awards every quarter. We have yearly award ceremonies and celebrations. (check: https://www.linkedin.com/company/kiprosh">Kiprosh Linkedin Page)
- We have company-wide outings twice a year (but pause for a year since March 2020 due to Covid19 pandemic)
- We are a passionate group of humble, kind, and fun-loving individuals
PythonRoles and Responsibilities:
- Strong experience with programming microcontrollers like Arduino, ESP32, and ESP8266.
- Experience with Embedded C/C++.
- Experience with Raspberry Pi, Python, and OpenCV.
- Experience with Low power Devices would be preferred
- Knowledge about communication protocols (UART, I2C, etc.)
- Experience with Wi-Fi, LoRa, GSM, M2M, SImcom, and Quactel Modules.
- Experience with 3d modeling (preferred).
- Experience with 3d printers (preferred).
- Experience with Hardware design and knowledge of basic electronics.
- Experience with Software will be preferred.ss
Detailed Job role (daily basis) done by the IOT developer.
· Design hardware that meets the needs of the application.
· Support for current hardware, testing, and bug-fixing.
· Create, maintain, and document microcontroller code.
· prototyping, testing, and soldering
· Making 3D/CAD models for PCBs.
About Us:
Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Branch Manager to join our team and contribute to our mission of nurturing future leaders.
Job Description:
· The Manager is responsible for the sales for the month target, customer service, security and safety in accordance with the branch objectives.
· Develops new business, provides a superior level of customer service.
· The successful candidate will have a hands-on approach and will be committed to the expansion and success of the branch by implementing strategies that increase productivity and enable business achieve
· 85% Sales and 15% Operations
· Achieve the sales target in day & monthly basis
· Team handling
· Recording and Reporting to your higher official Head
Requirements:
- Minimum of 3 years of experience in Branch Manager, preferably in the education sector.
- Excellent verbal and written communication skills.
- Empathy and the ability to connect with students and parents.
- Understanding of the IIT, JEE, and NEET coaching industry is a plus.
- Strong organizational skills and attention to detail.
- A passion for education and a commitment to the success of our students.
- The ability to handle branch responsibilities effectively.
iOS App Development
Objective C
Swift
React.js
Go Programming (Golang)
Java
PostgreSQL- Strong knowledge in Java and Golang.
- REST API experience/writing gRPC services is a must.
- Experience with CI/CD, Docker, Kubernetes, AWS is necessary.
- Experience in building Android mobile applications a big plus.
- Strong knowledge of database systems and experience working on scalable systems is preferred.
- Experience in writing readable and maintainable code with proper documentation.
- Have burning desire and fire to work hard, quick learner, hunger to succeed, and have fun at the same time.
- No politics. No rules. No micromanagement. Just get the work done with great code quality.
- One who can understand product development and foresee future product features.
PHP
HTML/CSS
AngularJS (1.x)
Laravel- Proficient with Laravel & Codeignitor Framework
- Have good database structures and algorithm platform
- Knowledge about OPP, MVC, RESTful
- Knowledge about HTML, CSS, JavaScript, AngularJS, ActiveJS, NodeJS, JQuery is an advantage
- Have experiences using GIT
- Use fluently one of relation database administration: Oracle, MySQL
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon