What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
AngularJS (1.x)
Angular (2+)
JavascriptJob Description:
We are looking for a passionate and skilled Angular Developer with around 3 years of hands-on experience in building scalable web applications. The ideal candidate should have strong front-end development skills and a good understanding of modern web development practices.
Key Responsibilities:
- Develop and maintain dynamic and responsive web applications using Angular (preferably Angular 8+)
- Collaborate with UX/UI designers to implement design into functional web components
- Build reusable components and front-end libraries for future use
- Optimize applications for maximum speed and scalability
- Integrate with RESTful APIs and third-party services
- Participate in code reviews and ensure code quality and standards
- Work closely with backend developers and QA teams to ensure seamless integration and performance
Required Skills:
- Strong proficiency in Angular, TypeScript, JavaScript, HTML5, and CSS3
- Good understanding of RxJS, NgRx, and Angular CLI
- Experience working with RESTful APIs and integrating front-end with backend services
- Familiarity with responsive design and cross-browser compatibility
- Experience with Git or other version control systems
- Knowledge of Agile/Scrum development methodologies
Good to Have:
- Exposure to unit testing using Jasmine and Karma
- Familiarity with CI/CD pipelines
- Basic knowledge of backend technologies like Node.js or Java for better integration understanding
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field
- 3+ years of professional experience in Angular development
What is the role?
Looking for a Senior Digital Marketing Manager to be responsible for marketing strategy for the organization and to drive initiatives to improve SEO, performance ads and brand presence. Our ideal candidate is a blend of analytical and creative, passionate about driving metrics while also being very sensitive to brand and user experience, and distinctive at operating in highly collaborative and cross-functional settings. This role partners closely with our design, engineering, analytics, and broader marketing teams.
Key responsibilities
- Use data, cross-functional input, and best practices to build a plan for how to optimize the organization digital marketing efforts.
- Develop and maintain marketing performance dashboards. Create and manage implementation of analytics tracking requirements for SEO, performance ads, emailers and any other marketing initiative in the company. Draw insights using the data to enhance marketing performance.
- Work with marketing, engineering, and design to deliver data driven results on A/B tests, SEO, Google Ads, Linkedin Ads, email sequences and customer lifecycle marketing from lead generation to deal closure.
- Work with content creators to ensure content is distributed effectively, generates leads, and improves SEO objectives.
- Manage all ppc campaigns to drive lead generation with right metrics.
- Growth hacks and technical expertise in marketing with various tools like Google analytics, Hubspot, SEO tools, Adwords, Heatmaps etc would be required.
What are we looking for?
- Data-driven. You get deep into data to generate hypotheses, run experiments, and scale successful findings.
- Creative. You partner well with design and are excited about building novel things.
- Passionate about customers. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience. You have excellent verbal and written communication skills.
- Organized. You are able to manage highly interdependent, complex projects and keep various work streams on track.
- Ambitious. You are eager to make an impact at orzanization. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.
- A team player. You are able to work with a range of disciplines to execute on your work and thrive seeing different points of view on an issue.
- 5-7 years of relevant work experience in digital marketing, growth marketing and analytics.
- Candidates from SaaS, top institutes like IIM/IIT/NIT/SpJain/NITIE/FMS will be preferred.
- Key skills required: Content marketing, On page and off page SEO, data driven, good knowledge of SEO tools and marketing analytics.
What can you look for?
Challenging opportunity, tough problems and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a whole load of benefits to make your stay enjoyable with the organization.
We are,
A SaaS commerce company helping organizations enhance employee engagement by offering products in the area of employee engagement via Empuls, sales & channel incentive management via Compass, and loyalty & rewards management via Plum. We welcome you to explore the website to learn more about us.
Way forward,
If you find this role exciting and want to join us at Bangalore, India, then apply by clicking below. Provide your details and upload your resume. All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.
Android Development
Kotlin
JavaSkills Required:
● 2+ Years of experience of Android native development with Java and Kotlin
● Experience in Android Studio IDE and tools like Android Device Monitor, Logcat
● Hands-on experience on MVVM architecture pattern
● Solid experience/understanding of OOPS concepts and Design patterns.
● Knowledge on cross platforms like Flutter, React Native is an added advantage
● Thorough knowledge of Android APIs and platform capabilities (location-based capabilities within apps)
● Experience with offline storage, threading, and performance tuning
● Proven knowledge of Android UI design principals, patterns, and best practices
● Experience with publishing applications on Google Play Store and app signing process
● Expertise in payment gateway and social media integration
● Proficient understanding of code versioning tools, such as Git
● Familiarity with CI/CD
Responsibilities:
● Provide technical leadership and functional help working closely with team members
● Design, implement and maintain application within all phases of the software development life cycle (SDLC) on Microsoft Azure (or AWS)
● Independently carry out the activities without much of guidance
● Create, understand, and validate design and estimates and be able to justify them
● Applies knowledge of principles and techniques to solve technical problems.
● Works closely with other functions to understand customer needs and to develop product roadmaps.
● Translate design and wireframes into high-quality mobile applications.
● Strong troubleshooting and analytical skills and detail oriented
● Comprehensive understanding of OOPS concepts, data structures, algorithms and product development techniques and theories
● Should be able to design schema for enterprise level applications
● Should be able to apply design patterns
● Should be open to face new challenges and learn new technologies
● Experience with debugging, performance profiling and optimization
Android DevelopmentKotlinJavaHave an Experience indeveloping nativeAndroid apps(depth knowledgeof Android SDK,
NDK)
Depth knowledge of SQLite and Room
Excellent in JAVA, Kotlin language with a good debugging Skills
Expert in using Android Studio and Git .
Developing universal application, which can run on most available android devices.
Must have good understanding of Object-Oriented Programming
Good eye for mobile app design and product sense
Experience in cross platform Tools like Appcelerator
Internally motivated, able to work proficiently both independently and in a team environment.
Good communication skills with both internal team members and external business stakeholders
Strong initiative to find ways to improve solutions, systems, and processes.
Experience of working on Android Studio.
Good in data structure and Algorithms.
Very Sound knowledge of Android Components.
Good in Multi-threading concepts(Desired).
Very good understanding of Java, garbage collection and design patterns.
Third party API Integration like Facebook, Twitter, Payment Gateways.
Experience with Android Google Maps API, and other location based services
NodeJS (Node.js)Javascript- Participating in design discussions, documentation, and development with the team as needed.
- Reporting to team lead/ manager on daily activities planned, expected deliverables, and reports as defined for the project.
- Participating in requirement gatherings as required.
What you need to have:
- Backend Developer with 3+ yrs of experience
- You have spent at least 2 yrs in a solid back end role.
- Javascript, Typescript, NodeJS
- Client-server architecture
- OOP concepts, including design patterns
- Understanding of RDBMS (MySQL, Postgresql)
- Understanding of REST API
- Familiarity with frameworks such as ExpressJs, NestJs
- Knowledge of TDD frameworks mocha, chai, jest, etc
- Knowledge of AWS (Lambda, RDS, EC2, SQS, S3, ECS, etc)
- Attention to detail
- Excellent communication skills
- Flexible and focussed on solutions
- Organized and self-sufficient
- Prioritize learning and growth
- Enjoy working with a team
- You've prior experience in fintech
- You've had experience taking a problem to a product solution (module/ product)
- Prior experience working with startups and understand the fast-paced, dynamic nature of work.
- You're based in Bangalore, India
Vue.jsAngularJS (1.x)Angular (2+)
React.jsJavascriptWhat you will do:
- Leading the dev team for Floor.bz (virtual Event SAAS Platform Team)
- Planning, estimation, database designing, wireframing, layout designing of assigned project and other ongoing projects in team with Product Manager
- Handling coding works or major/ complex parts of assigned projects and providing coding help and supervision to team members
- Maintaining and auditing code/ design quality as per set guidelines and standards in assigned projects
- Testing of completed tasks in ongoing projects in team before sending updates to reporting authority/client
- Removing the technical impediments
- Focusing the team to ensure an on-time delivery of the agreed task
- Reporting progress to the Product Manager
- Facilitating code/ design reuse
- Training and mentoring of team members
- Maintaining skill set matrix of the team
Desired Candidate Profile
What you need to have:- 3+ Years development skills in UI /UX Frontend / Backend Knowledge
- Expertise in JS/ React Js/ Api’s
- Excellent programming and logical skills
- Knowledge on Angular Js/ Vue Js
- Excellent knowledge of HTML5, CSS3, PHP, MySQL
- Excellent knowledge of Javascript, Jquery
- Excellent knowledge of OOP programming style and Event Driven Architecture
- Knowledge of version control systems like GIT is also required
- Experience in building sites to function cross-platform and cross-browser
- Exposure of managing a team of at least 2-4 software developers
- In-depth understanding of the entire web development process (design, development and deployment)
- Willingness to build career in SAAS/ Video Tech Domain
VP Engineering
BANGALORE, KARNATAKA / 1. ENGINEERING – LEADERSHIP / FULL TIME
Disney Media & Entertainment Distribuon (DMED) brings together the Company’s best-in-class product, technology, and commercializaon teams together into one global organizaon. DMED is responsible for the P&L management and all distribuon, network and engineering operaons, sales, adversing, data, and certain key technology funcons worldwide for the Company’s content engines. DMED also manages operaons of the Company’s streaming services including Disney+, Hulu, ESPN+ and Disney+ Hotstar; and domesc broadcast and cable television networks.
Disney+ Hotstar is leading the way as the largest and smartest video plaorm in the country, reaching over 300 million users today. We have set a number of world records along the way - including for the highest concurrent viewership at 25.3 million during the ICC Cricket World Cup 2019. Disney+ Hotstar today is the one-stop desnaon for all your entertainment needs - from Live Sports, Indian and Internaonal Shows and Movies to all Disney content, including Pixar, Marvel, Star Wars, Naonal Geographic and Disney+ Originals. We’re looking for the brightest minds to build the future of TV with us.
About the Team
In this role, you will build large distributed systems to process and stream video at scale and drive all user aspects. As a VP for the team, you will develop plaorms and tools that deliver personalized recommendaons to 500+ million users. You will work on building storage soluons and microservices that serve recommendaons at a rate of few 100K requests per second. You
21/05/2021 Disney+ Hotstar - VP Engineering
will develop tools that serve recommendaons to our users in real-me. You will work closely with our product team to build new and compelling experiences for our customers!
The pace of our growth is incredible – if you want to tackle hard and interesng problems at scale, and create an impact within an entrepreneurial environment, join us!
Your Key Responsibilies
Responsible for the overall soware development life cycle.
Management and execuon against project plans and delivery commitments
Manage the day-to-day acvies of the engineering team within an Agile/Scrum environment.
Management of departmental resources, staffing, mentoring, enhancing, and maintaining a best-of-class engineering team.
Work closely with the engineers to architect and develop the best technical design and approach.
Contribute substanally to innovaon and overcome technology limitaons to deliver on customer experience.
Report on the status of development, quality, operaons, and system performance to management.
What to Bring
Bachelor's Degree in Computer Science or related field
14+ years of experience designing and developing complex, interacve consumer applicaons
Proficient with either Java or GoLang
7+ years of experience in soware development with strong experse in Java with micro web frameworks – like Play, Spring MVC, reacve programming
At least 5 years managing soware development teams including hands-on architectural or distributed systems experience
21/05/2021 Disney+ Hotstar - VP Engineering
Exposure in building RESTful APIs with monitoring(New Relic, statsd, graphite), fault tolerance and metrics
Experience with MySQL, NoSQL (Cassandra, Redis, DynamoDB) Experience/Knowledge of Nelix OSS.
Experience in server-side services using ElascSearch, Kaa Experience with AWS stack.
Experience with CI/CD processes.
A strong track record of project delivery for large, cross-funconal, projects and bringing in and growing engineering talent
Excellent wrien and verbal communicaon skills with the ability to present complex technical informaon clearly and concisely to a variety of audiences.
An entrepreneurial spirit combined with strong programming and product management skills
Our Values
- Audacity
- Self-Awareness - Ownership
- Bias for Acon
- Collaboraon
- Radical Candour - Inclusivity
- Mentorship
The Perks
- The glory. Almost too much responsibility. - No dress code. Unlimited leave.
- A fun-life balance.
- A cket on our rocket ship to the moon.
Who we are as an employer
We are an equal opportunity employer and all qualified applicants will receive consideraon for employment without regard to race, colour, religion, sex, naonal origin, gender identy,
🚀
21/05/2021 Disney+ Hotstar - VP Engineering
disability, protected veteran status, or any other characterisc protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Who we are as a company
We’re Disney+ Hotstar. The go-to desnaon for over 300 million users for everything from Live Sports, Indian and Internaonal Shows and Movies to all Disney content, including Pixar, Marvel, Star Wars, Naonal Geographic and Disney+ originals. Our mission is to revoluonize internet entertainment through smart personalizaon, and by building a global video plaorm that takes over the world wide web and the whole wide world.
React.jsJavascript
Redux/Flux
HTML/CSS
BootstrapJob Description
- Should be proficient with core object oriented JavaScript
- Ability to build full stack application using React/Node/Mongo or any other DB
- React Js
- Redux
- Bootstrap & Responsive design concept with HTML5/CSS3 ideas
- npm/nvm concept and hands on experience on usage
- Git as version control tool
- Clear idea of REST API and ability to read API docs and integrate independently
About Senrya Technologies Pvt.Ltd. –
We are a full-stack avant-garde product organization with its roots in East India (Kolkata) and expanse in North East, Maharashtra, Gurgaon, Karnataka and has made Kolkata from backwaters of IT to a live-wire hub of innovation. We blend innovation and next-gen technologies with rich experience of more than a decade and undaunted ambition with the primary objective to build highly scalable solutions that will impact a billion lives.
Senrysa group of companies includes three business verticals that contribute to our success story - Fintech, Retailtech, Healthtech. The growth trajectory of Senrysa has been 100% every passing year.
Fintech - We are one of the leading Fintech organization in financial inclusion with innovative ICT solutions. Senrysa Technologies was an early adopter of the India Stack and has pioneered the Aadhaar Enabled Payment System under the flagship of the business correspondent model for masses and has acquired more than 30 million customers till date under this initiative. We take pride in been granted RuPay Certification from NPCI. Senrysa has diversified client base from Public Sector Bank, Private Bank, Regional Rural Bank to Co-operative Banks across India.
Retailtech - NDHGO is an AI-enabled B2B online ordering platform that empowers small and medium businesses to go online in less than a minute thereby offering unorganized retail players a level playing field to compete with organized aggregators. It will also enable them to sell and market their product offerings online with zero commission. We aim to develop a sustainable online ecosystem for the stores and make their presence digitally discernible and accelerate customer engagement with a mobile first approach and simplicity of adoption where retailers can list their products from the NDHGO Catalogue Builder and share the link to their store with customers through WhatsApp and trending Social Media. Please refer attached presentation for a quick overview.
Healthtech
Understanding the dire need for new practices and procedures and to ensure that quality and timely healthcare reaches every corner of India, we are into Healthcare. We are developing the most advanced IoT based telemedicine devices, this would advent smart health practices that would help improve quality, increase access and affordability.
Benefits:
Competitive Package
Esops
Retention Bonus
Joining Bonus
Relocation Bonus
Higly skilled team members with vast knowledge & expertise
React.jsRedux/FluxNodeJS (Node.js)
PostgreSQL
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon