
What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies

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About the Role
Singing Bird Apps is an early-stage startup building digital tools for creative professionals. We’re looking for a motivated Sales / Business Development Intern to help generate leads, reach out to prospects, and support our early growth. This is a flexible, remote internship designed for students or early-career professionals who want hands-on experience in B2B sales.
Responsibilities
- Generate leads using tools like LinkedIn Sales Navigator, Apollo, and Crunchbase
- Identify and segment target accounts
- Make cold calls and send outreach messages to prospects
- Maintain outreach logs and update basic CRM or spreadsheets
- Assist in shaping outbound messaging and strategy
Requirements
- Student or early-career professional exploring B2B sales
- Confident communicator, comfortable with cold calls
- Interested in SaaS, startups, and how sales pipelines work
- Basic knowledge of lead gen tools and CRM (preferred, not mandatory)
- Self-motivated and able to work independently in a remote environment
What You’ll Gain
- Real-world B2B sales & lead generation experience
- Direct mentorship from the founder
- Priority consideration for future paid roles
- Letter of recommendation + LinkedIn endorsement
Internship Details
- Type: Internship (Remote, Flexible)
- Duration: 2–3 months
- Time Commitment: 5–10 hours/week (flexible)
- Stipend: Mentorship and recommendation provided (currently unpaid)
Only Male Candidate
Experience : 3 To 5 Years
Salary 25% hike on current salary
Backend Developer
About Us
It is a stealth mode startup founded by IIT/NIT alumni who held leadership positions in companies like MindTickle and Browserstack. We have a grand vision of disrupting how companies buy and sell from each other. We are working with early customers to build an enterprise-grade product that will be GA this year. It is backed by tier 1 VCs and angel investors from India and Silicon Valley.
Job Description
We are looking for a Backend Engineer to work closely with the founding team. We are looking for a developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
Responsibilities
- Develop platform and infra stack from scratch
- Writing reusable, testable, and efficient code
- Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
- Optimize application for maximum speed and scalability.
- Implementation of security and data protection
- Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
- Developing ideas for new programs, products, or features by monitoring industry developments and trends.
- Recording data and reporting it to proper parties, such as clients or leadership.
- Participating in continuing education and training to remain current on best practices, learn new technologies, and better assist other team members.
- Taking lead on projects, as needed.
Technology Skills
- Proven work experience as a NodeJs Backend developer and frameworks available with it like Express, Apollo Graphql. Typescript knowledge is a plus
- In-depth understanding of the entire web development process (design, development and deployment)
- Hands-on with various Infrastructure pieces like databases, message queues/brokers
- Familiarity with Unit Testing Frameworks, UI Testing, Monorepos and Graphql principles
- Knowledge of Alerting and Monitoring tools.
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Integration of multiple data sources and databases into one system.
- Prior experience of the AWS cloud, knowledge about the Salesforce environment is a plus.
- Excellent project and time management skills.
Soft Skills
- Obsessed with best practices, structuring, documentation and have an eye for detail.
- Self starter with a high level of drive and commitment.
- High energy and drive to work in a startup environment.
- Conceptual thinking, flexibility and ability to juggle with multiple responsibilities.
- Ability to work under pressure and confidence to deal with complex issues.
- Good communication skills.
- Hands-on and detail oriented.
Location: Pune
Candidate profile : 3-6 years of experience in Backend Development
Five or more years of experience with technical product configuration, design, and/or
integration using the following tech stack:
C#, ASP.net using Web Forms, ADO.Net
Hands-on experience with WCF, jQuery, Web API, Entity Framework and LINQ will be
added advantage.
Some of the key responsibilities for the role would be:
Build and manage high-performing teams with a passion to build multi-tenant platform
Deliver high-quality software that is maintainable, observable, and performant
Participate in design and architecture discussions for optimal decisions
Define and influence product strategy and roadmap
Mentor, coach and motivate engineers on becoming better software professionals
Refine processes to make software releases easy and fast.
Overall 10+ years of experience in the software industry, with recent experience in building
software products
3+ years of recent experience in leading software development teams with full responsibility for software releases, process, and people management.
Deep expertise in building web apps and microservices using Java, Spring Boot,React/JavaScript framework.
Solid understanding of distributed databases such as Mongo, Cassandra, and Elasticsearch.
Good understanding of load balancing, high availability, replication strategies.
Experience in streaming systems like Kafka, Kinesis, or likes
Deep expertise in the AWS ecosystem, and thorough knowledge of building, deploying,scaling, and managing applications natively in AWS
Passion for building and delivering great software which users love to useStrong experience with Continuous Delivery, DevOps processes, and Observability
Why we exist:
The Indian internet has exploded. Over half a billion Indians will be online before the end of this year. Most of these Indians will prefer using their own language online. And next to nobody is building solutions for them. They are prevented from using the internet to its fullest potential because English forms a language barrier.
Whenever they visit a site or app, they are met with a wall of text in a language that they do not understand.
We at Reverie believe in language equality on the internet. It’s what drives us and gives what we do meaning. Language equality basically means that every Indian should enjoy the same range of options and experiences online in their own language that an English speaker does online.
What we do:
We take immense pride in the fact that we tackle some of the most complex and impactful problems Indian language users currently face today.
We’re working towards our mission of language equality by building a full-stack of language technologies and solutions, spanning fonts, font rendering, transliteration, translation, app & website localisation in real-time, Indian language input (check out our Swalekh keypad on the App Store https://play.google.com/store/apps/details?id=com.reverie.swalekh&hl=en">here), Indian language voice assistants, and Indic search, to empower the Indian language user and let them tap into the possibilities the internet offers them.
What we DON’T care about:
Your age, gender, where you went to college, or your academic scores.
What we DO care about:
- Our mission resonates with you
- You have an insatiable curiosity, which means you’ll figure a way out even in an unfamiliar environment.
- And finally your integrity and work ethic
Lead Developer - Full Stack
Job Description
- A lead developer who will be reponsible for the performance and efficiency of the product.
- Should be having hands on experience in Javascript and web technologies and must be proficient in NodeJS and ReactJS
- Experience with Python, GoLand & Cloud is desirable.
- Must be experienced in building scalable back-end infrastructure software or distributed systems for commercial services with exposure to Front-end and backend libraries/framework
Skyber is a fintech based in Mumbai, India, and is building a connected commerce platform and disruptive Enterprise SaaS with the fundamental of digitalizing, unifying, and streamlining business processes and transactions.
Our flagship platform - Dhanda (https://mydhanda.com">https://mydhanda.com) is live on Play Store and iOS App Store🚀
At Skyber, we are obsessed with our vision to create an ecosystem for Micro, Small, and Medium-sized Business Owners & freelancers of Bharat where we provide them with procurements to payments & enquiry to invoicing platform. Skyber was born out of the need to bring back the focus on these business owners, to empower them so that they can ride along with the technology wave and adopt the phigital way.
To build such a community we require people with the same vision who are working towards making this dream possible for us and for all these business owners.
Your Key Responsibilities:
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development
- Following an agile framework of development
Who can apply :
Only those candidates can apply who:
- Are available for full time. Right now the team is working from home but when the situation improves we expect them to come to Office. ( Office is situated in Goregaon, Mumbai )
- At least 2 years of professional work experience in the field of design along with a strong portfolio demonstrating past work experience.
- Can join the team on an immediate basis.
- Have relevant skills and interests.
Perks :
- Flexible work hours
- Informal dress code
- A ticket on our rocket ship to the Moon 🚀
Here’s what you will get if you work with us :
- Working with a young & dynamic team that constantly tests your thinking and beliefs.
- No specific work timings. We believe that your work should speak for you and not the time.
- Constant amusement by Dot (Warning: Apply only if you love dogs) 🐶
- Occasional doses of Yummy Home Cooked food 😋
- Homelike Work Environment (We also have a bed if you need to sleep - even though we think you won't get any for a while)

- Develop reusable, maintainable cross-platform HTML, CSS, and JavaScript for front-end web application components while adhering to web and team standards.
- Write unit tests to provide sufficient testing coverage for each developed component.
- Constantly review and improve frontend performance of the web application.
- Work with creative and business partners to understand, build and adjust web application functionality and visual presentation to support business goals.
- Work with server-side, infrastructure, and 3rd party technology partners to build, integrate and deploy web application functionality and visual presentation to support business goals.
- Work with project technical lead and/or FE architect to create technical designs and implementation plans.
- Ensure accuracy and attention to detail throughout the development process.
- Remain curious and current with new developments in the FE web development industry.
QUALIFICATIONS:
- Demonstrated 3-5 years of practical front-end web development experience.
- Expertise in writing and testing valid, web standards-based HTML, CSS, JS.
- Fluent in fundamentals of computer science such as:
- Object-Oriented Programming, Data Structures, Coding Patterns.
- Deep understanding and experience with the following standards and technologies is essential:
- DOM, JSON, AJAX, HTML5 Video, WCAG 2.0 AA, Git.
- Strong verbal and written communication skills are preferred.
- Bachelor’s Degree is preferred.
- Sample portfolio (code or public-facing web build) is a plus.
- Experience working for high-end brands or another environment with very high standards for the presentation layer is a plus; Ecommerce experience is a plus






