What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role - Graphic Designer - Branding
Experience Level - 1.5 to 2 years
Location - Bangalore
**Please attach your Behance/portfolio link, so that we can take up your candidature**
Job Overview:
● The job description is very simple and is just 2 worded: Visual Design.
● Design packaging, posters, banners, characters, websites, logos, typography, illustrations and
whatever comes your way because we strongly believe that the designs can make or break a brand.
● Hands-on experience in Adobe Creative Suite and Sketch.
● Strong Understanding of Visual Communication principles.
● Ability to interpret client needs and design briefs into actionable designs.
● Excellent interpersonal and communication skills to collaborate with other team members and stakeholders.
Over the last 11 years, Moshi Moshi has worked with over 1000+ Brands across India and Abroad too.
We are looking for people who can keep the creative flame lit.
We are looking at people who have an entrepreneur attitude toward all the work he/she does.
Basically, His/her gut feeling about the design helps the client build a brand.
Role : L2 Support Engineer
Experience : 3+ Years
Location : Remote
Interview Rounds : 3
Communication Skills : Excellent
Primary Skills :
- Netsapiens Platform
- Linux (Minimum 1 year of experience)
- Networking (Switching, Routing, IP addressing)
Good to Have :
- SIP (Session Initiation Protocol)
- MySQL
Job Description :
We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.
Key Responsibilities :
- Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
- Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
- Handle and escalate tickets based on defined SLAs and priority levels.
- Assist customers in implementing solutions and ensure optimal system performance.
- Perform installation, configuration, and support for paid services.
- Conduct analysis of system performance and manage system resources.
- Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
- Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
- Provide support for distributed MySQL databases (a plus).
Requirements :
- Minimum 3 years of overall experience in a technical support role.
- At least 1 year of hands-on experience with Linux systems.
- Good understanding of networking concepts (TCP/IP, switching, routing).
- Experience with telephony or voice-related services (SIP protocol is a strong plus).
- Familiarity with MySQL database operations is a plus.
- Strong problem-solving skills and customer service orientation.
- Excellent written and verbal communication skills.
Job Title: Certified MuleSoft Developer
Location: Gurgaon (On-site)
Experience: 4 to 8 Years
Company: Watsoo Express Pvt. Ltd.
Education: BE/BTech/MCA only
Joining: Immediate Joiners Only
Job Summary:
Watsoo Express Pvt. Ltd. is hiring a Certified MuleSoft Developer for an on-site role in Gurgaon. We are looking for professionals with strong technical expertise in MuleSoft integrations, who are ready to join immediately and contribute to high-impact, enterprise-level digital transformation projects.
Key Responsibilities:
- Develop and maintain APIs and integration flows using MuleSoft
- Work with Mule 4, DataWeave, and Anypoint Studio to deliver scalable solutions
- Design API specifications using RAML and follow API-led connectivity approach
- Collaborate with internal teams to translate business requirements into integration solutions
- Ensure performance tuning, monitoring, and troubleshooting of APIs
- Follow best practices for deployment, CI/CD, and API governance
- Support production releases and resolve critical issues promptly
Required Skills & Qualifications:
- MuleSoft Certified Developer (or Integration Specialist)
- 4 to 8 years of MuleSoft integration experience
- Expertise in Mule 4, API Gateway, connectors, and Anypoint Platform
- Proficiency in DataWeave transformations and flow orchestration
- Hands-on experience with CI/CD pipelines and version control
- Strong understanding of integration patterns and enterprise architecture
- Excellent communication and stakeholder management skills
- Immediate availability is a must
Preferred Skills:
- Integration experience with platforms like Salesforce, SAP, or Oracle
- Familiarity with Agile methodologies and tools like JIRA
- Experience using logging/monitoring tools (e.g., Splunk, ELK)
What We Offer:
- Work on innovative projects in the logistics-tech space
- Collaborative, tech-focused team environment
- On-site role with full-time employment at our Gurgaon office
Software Engineering
- 4+ years of experience in designing, developing, and maintaining React-based applications
- 4+ years of hands-on experience in developing medium to large-scale applications using Javascript frameworks
- Experience with projects that involve, improving the reliability and performance of your web-apps, by leveraging different observability tools like Lighthouse, Sentry, and Datadog.
- Good understanding of functional programming paradigms and UI architecture patterns
- A decent understanding of cloud infrastructure like AWS to orchestrate and manage our applications.
- Experience with testing frameworks like JEST, modern auth mechanisms, and server-side rendering through frameworks like NextJS
- Experience with backend technologies like JAVA, and Kotlin would be good to have.
Product Development
- Ability to scope, review and refine user stories for technical completeness and to resolve dependency risks.
- Well-versed in working in an agile environment and being involved in different stages of SDLC - Design, Development, Code Review, Testing, and Release Management
- Ability to work with different CI/CD frameworks, with hands-on experience with Git or any similar source code management tools
- Continuously refactor applications so that they are easy to maintain, easy to extend, and contribute to
Your Tech Stack
Web Application Frameworks: React, Ruby on Rails
Programming Languages: ReasonML/Rescript, Typescript, Javascript, Kotlin, HTML, CSS
Tools and Libraries: Webpack, Sentry, NextJS, NodeJS, Jest, Figma
Communication: HTTP, GraphQL, Amazon SQS, Amazon SNS
Observability: Google Analytics, Lighthouse, Sentry, Kibana, Datadog
What you will build with us?
The front-end platform at Porter is geared toward developing a variety of products for customers, partners, and our internal teams. You will be a part of Porter’s Web Engineering Platform team.
What will be your primary focus?
- enabling our engineering teams to create highly reliable and scalable software systems, reduce client and server outages and increase system hygiene.
- building the right set of tooling and flows for our web and mobile teams, for improving developer productivity. This will enable our application teams to churn out user features rapidly and will help them build the best-in-class product solutions for our business teams.
- work on security initiatives, to protect information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction in order to provide confidentiality, integrity, and availability.
What will you closely influence?
- Providing the right user experience to our customers, partners, and cc agents when they reach out to us
- Building tools to help boost user growth on our platform including our driver onboarding, training and certification system, referral system, and lead management models. A step towards sustainable user growth and providing personalized experiences, on our platform
- Unlocking new growth levels for Porter, in form of our new vibrant customer base through business initiatives like Packers and Movers, Part-Load, and help Porter on its journey to becoming a super Logistic App.
- Enabling us to engage our partner ecosystem better with our fast-moving initiatives in the Insurance and Lending segments. Your work here will directly impact the livelihood of our partners
- Solving problems related to optimal pricepoint for partners and customers, matchmaking with supply and demand, and building confidence around payment experience and location tracking.
Java
Angular (2+)
Javascript
HTML/CSS Commercial software development experience
Strong object-oriented design and coding skills in Java, springboot, Angular 2+, HTML, CSS, Js.
Strong understanding of data structures and algorithms
Experience leading a team of software engineers
Experience with accurately measuring the productivity of a team
Experience writing scalable software
Ability to work collaboratively within a team environment of engineers
Excellent English Speaking and Writing skills
Experience with web services technology (REST, SOAP, etc)
Flutter* At-least 2 years of experience in building mobile applications and built at least two Android and/or iOS apps with Flutter.
* Thorough understanding of Flutter and its core principles.
* Proficient in Dart6 Programming.
* Experience with REST APIs and JSON.
* Experience in implementing Enterprise applications.
* Understanding of common Security loopholes with mobile apps.
* A strong commitment to quality and willingness to learn.
* Have published one or more mobile apps in Google Play or App Store.
* Experience with third-party libraries and APIs.
* Good communication skills.
Location: Mumbai (Only Mumbai Candidates)
Experience: 1-2 years experience
Position: Flutter Developer
Skills: Flutter, Platform level iOS/Android.
Immediate joiners preferred within 15 days.
Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management.
C# programming skills to write Scripts.
Familiarity with level design and planning.
Knowledge of with game physics and particle systems.
location : Ahmedabad
only work from office
face to face interview
urgent requirement
JavascriptHTML/CSS
React.js
Vue.jsWe are looking for a seasoned frontend developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering best user experience.
Responsibilities:
- Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
- Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules and maintainability of the code.
- Implement UI development principles to ensure that the product client-side serves at scale.
- Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
Requirements:
- 2 to 5 years of relevant work experience as a web developer, UI developer, JavaScript expert or frontend engineer
- Experience in Frontend Technologies
- Typescript - the right way. Ie, not using it exactly like Javascript, instead using it in the way it was intended to be used.
- React
- GraphQL (Relay Specification is a plus)
- Apollo Client for React OR React-Relay
- Worked in large React Projects preferably in TypeScript, with proper usage of Typing.
- Familar with React Contexts and Hooks
- Should have a very good understanding, and practical knowledge in Advanced Guides in React (https://reactjs.org/docs/forwarding-refs.html" target="_blank">https://reactjs.org/docs/forwarding-refs.html)
- Familiar with UI layouts, SASS, bootstrap and the CSS GRID system
- Experience with a GraphQL backend using either Apollo Client for React or React Relay is a plus
- Experience using any one React UI Framework: Ant UI, Elastic UI, Material Framework for React, Blueprint UI or Bootstrap for React
To recruit and train the Block Sales Manager for their current district.
To manage sales operation.
To identify skill gaps.
To contact potential customers to identify business opportunity.
To develop promotional programs to increase sales and revenue.
To supervise the team.
To maintain clear and complete sales reports for management review.
To plan and coordinate sales activities for assigned projects.
To provide outstanding services and ensure customer satisfaction.
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Full Stack Developer - Averlon