What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
Shubham Vishwakarma
Full Stack Developer - Averlon
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Name of the College: KGiSL Institute of Technology
College Profile: The main objective of KGiSL Institute of Technology is to
provide industry embedded education and to mold the students for leadership in
industry, government, and educational institutions; to advance the knowledge
base of the engineering professions; and to influence the future directions of
engineering education and practice. The ability to connect to the future
challenges and deliver industry-ready human resources is a credibility that
KGISL Educational Institutions have progressively excelled at. Industry -
readiness of its students is what will eventually elevate an institution to star
status and its competitiveness in the job market. Choice of such an institution
will depend on its proximity to industry, the relevance of its learning
programme to real-time industry and the active connect that a student will have
with industry professionals.
Job Title: Associate Professor
Departments:
● CSE
Qualification:
● ME/M.Tech & Ph.D
Experience:
● Experience - 10-15 Years
Candidate Profile:
● Candidate should complete their PG & Ph.D in the relevant discipline
● Candidate should have Good Communication Skills
● Commitment towards work
Job Types: Full-time, Permanent
Benefits:
Health insurance
Life insurance
Provident Fund
Ability to commute/relocate:
Coimbatore, Tamil Nadu (641035): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Can you join immediately
Experience:
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Work Location: In person
Amazon Web Services (AWS)Has substantial expertise in Linux OS, Https, Proxy knowledge, Perl, Python scripting & hands-on
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Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around Bootstrapping & Squid Proxy, Https, scripting equivalent knowledge. Further align the network to meet the Company’s objectives through continuous developments, improvements and automation.
Preferably 10+ years of experience in network design and delivery of technology centric, customer-focused services.
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Spring Boot* Bachelor's degree in computer science or related fields preferred.
* 8+ years of experience developing core Java applications across enterprise, SME, or start-up
environments.
* Proven experience with distributed systems and event-driven architectures.
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leveraging best practices around HTML, CSS3/Tailwind, Responsive designs.
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Android Development
Kotlin
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With millions of transactions each month, Animall is one of the world’s fastest-growing agritech companies. We continue to re-imagine and re-engineer the dairy ecosystem in India, and each team member will have significant ownership of the key components that go into this mission
What will you do?
- Work with product managers to find solutions to critical problems, face internal customers, and create requirements.
- Triage and fix critical issues that arise in the field that affect our core product.
- Manage git repositories, pull requests, and review code.
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- Optimize, clean up, and comment on the existing codebase.
What should you have?
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Plus points
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How will you succeed?
- Solving real business needs of our internal customers using your software engineering and analytical problem-solving skills.
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What we offer
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- Personal CFO Services with IndMoney.
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• Strong leadership and organizational abilities.
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C#
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Good leadership and co-ordinate as team to accomplish the targets on time.
Good Communication skills.
Broad experience designing, programming, and implementing large information systems.
Excellent organization and time management skills Excellent analytical and problem-solving skills.
Advanced knowledge of technologies including C#.Net, JavaScript, Jquery, HTML5, CSS, MS SQL Server, ASP.NET, ASP.NET MVC, Crystal reports , SSRS reports, Web services, Web API's, Open Authorization framework, REST Apis.
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Advanced projects management skills. Good interpersonal skills.
SKILLS SET
C# ,ASP.NET, ASP.NET MVC , SSRS reports, JavaScript, Jquery, HTML5, CSS, MS SQL Server,Web services, Web API's, Open Authorization framework, REST Apis. Skills of Angular, Knockout JS, JS Reports and Oracle is a plus.
C# | Rpa | SQL Server Development | LINQ | C | DoT | SQL Server | SSIS | ADO | Robot Process Automation(RPA) | SQL | C#.Net | .Net | Entity Framework | MVC | WCF | VB NET | Oracle | ASP
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WPC Sheets (substitute to Plywood)
WPC Doors
WPC Door frames.
You Will be helping us in creating a Brand Presence as well as educating the dealers and distributors on the advantages of using this new-age material.
it would require you to visit multiple plywood stores on a regular basis
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Along with this, there will be a lot of activities in market research along the way to help us create the best brand positioning for Ekotimber
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- Total Experience level of 2 to 4 years of software development
- Strong problem-solving skills, data structures, and algorithms
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- Excellent coding skills in any one/more among Ruby/ROR.
- Good understanding of Web Technologies (RestFul APIs, Authentication)
- Good understanding of Database Systems
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- B.Tech/BE/M. Tech in Computer Science or equivalent
Responsibilities
We believe in a setup where our engineers get to experience most components of our platform though they might be experts in one/few areas. Here are some areas where based on your choice & experience you would be working on:
Enhancing various components of our AI platform (e.g Context engine, Feed Integration pipeline, Configuration Manager etc)
Managing bot development/on-boarding for existing/new clients which includes building Bot UI flows, integration of client APIs etc
Exploring new capabilities and integrating external systems (e.g Google Vision APIs, Greatschool.org APIs etc) into bot platforms based on use cases
Building/enhancing customer/employee facing Admin Site for reporting, setup, customer onboarding, configurations, AI training, Monitoring and alerting etc
Building/managing RESTful APIs for various features within the core bot platform
Exploring/integrating/enhancing with various third-party messaging systems (e.g FB Messenger, Twitter, Viber, Alexa, Zendesk, Salesforce etc) as these platforms evolve in capabilities
Building/managing AWS clusters for clients
Automating test cases, build process.
About Insyncai
Insyncai is the leading Customer Experience automation platform for enterprises who need to up-level the entire customer journey. eCommerce penetration has increased more in the last year than it has over the last decade, therefore brands are looking to move beyond legacy systems. Insyncai provides a solution that provides a world-class customer experience for any team. Insyncai’s platform does not require any work from their partners, builds a custom, AI solution in under 4 weeks, and has been shown to automate up to 75% of a customer's journey including support, product discovery, product education and purchase. Having grown 300% YoY, we work with large Fortune 500 brands like Verizon Media, Stamps.com, and more.
Please visit:
https://www.google.com/url?q=https://www.insyncai.com/&;sa=D&source=calendar&usd=2&usg=AOvVaw3m7iT3efNvdv9gm-bIJYId">https://www.insyncai.com/https://www.google.com/url?q=https://www.crunchbase.com/organization/insync-c17a&;sa=D&source=calendar&usd=2&usg=AOvVaw3mmTseE_S_ai7P7bS-uE6f">https://www.crunchbase.com/organization/insync-c17a
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- Strong communication and client-facing skills with the ability to work in a consulting
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon