What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
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Position Overview:
As a Frontend Developer, you will be responsible for creating and implementing innovative user interfaces and ensuring the seamless integration of design and functionality. The ideal candidate should have a minimum of 1.5 years of experience in front-end development, with a strong proficiency in React, JavaScript, SCSS, HTML, frontend architecture design, and design concepts
Responsibilities:
Collaborate with the design and development teams to translate UI/UX designs into interactive web pages or applications.
Develop responsive web interfaces and ensure cross-browser compatibility.
Write clean, modular, and maintainable code using best practices and coding standards.
Optimize application performance and ensure scalability.
Conduct thorough testing and debugging to identify and fix issues.
Collaborate with backend developers to integrate frontend interfaces with server-side logic.
Stay up-to-date with the latest front-end technologies, trends, and frameworks.
Participate in code reviews and provide constructive feedback to improve code quality.
Work closely with stakeholders to understand requirements and propose effective technical solutions
Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field.
Minimum 1.5 years of experience as a Frontend Developer.
Strong proficiency in React, JavaScript, CSS, and HTML.
Solid understanding of frontend architecture design patterns and concepts.
Experience with frontend frameworks like Redux, Vue.js, or Angular is a plus.
Familiarity with RESTful APIs and asynchronous request handling.
Knowledge of version control systems (e. g., Git) and project management tools (e. g., Jira).
Ability to collaborate effectively with cross-functional teams.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
What will you be doing at Enalo?
- Understand the problem statement and derive potential product solutions.
- Conduct market research, competitor analysis and user research.
- Collaborate with multiple teams to take the product forward.
- Participate in product strategy, build a roadmap and execute to bring products to life.
- Manage product requirement definition and feature identification for future initiatives, including documentation of prioritized feature sets and use cases.
- Lead the development and QA teams at the appropriate times to realise the goals of the product.
- Own scrum and all the related activities like sprint planning, and release.
- Create user stories and use cases for product features.
- Look for roadblocks and mitigate risks.
- Organize daily stand-ups, brainstorming and review sessions.
- Maintain backlogs and prioritize them effectively.
- Experience the product as an end-user and identify gaps to make the product better. And ensure users can see the value of the product!
- Craft product presentations and do demos.
- Define product metrics and speak through data.
- Be a driving force in assembling the resources necessary to ship high-impact products and features, and facilitate communication throughout the development process.
- Work with the release process and support teams to ensure that the product is released successfully and any issues in production are resolved quickly.
- Measure and analyse the success of a product or feature using internal tools as well as tools like Google Analytics
- Efficiently manage agile development of the product.
- Contribute to the product's 'Go To Market' Strategy.
Skills required :
- Strong familiarity with product development, user flows and UI experience.
- Proven ability to successfully manage all phases of the product development lifecycle.
- Expertise with web/mobile analytic tools.
- Excellent organizational, statistical, strategic thinking, problem-solving, analytical, written and oral presentation and communication skills.
- Strong understanding of agile management (Scrum).
- Ability to break the ground through research and data analysis.
- Good collaboration, design thinking and presentation skills.
- Affinity to marketing.
- Preferred experience in product development as an engineer
- Preferred experience in a product company
- Experience in building or working with an early-stage tech product startup would be a plus.
- Excellent organizational, statistical, strategic thinking, problem-solving, analytical, written and oral presentation and communication skills.
- Experience in B2B SaaS/Payments will be added advantage.
Job Overview:
As a Software Engineer, you will work as part of a software development team and be responsible for
designing, implementing, and maintaining the back-end of fast-growing web/mobile applications.
You could be an ideal candidate if you have a Bachelor's degree in Computer Science from a reputed
college. You need to have expert-level programming skills in ReactJs and other related JS stack with a
deep understanding of Consumer experience. You should have experience working effectively in software
development teams ensuring tight deadlines are met. You should be passionate about writing elegant
code that solves meaningful real-life problems.
What will your role look like?
● Write well-designed, testable, efficient, and high-quality code in Javascript/React/Redux to
implement a modern highly responsive web-based user interface.
● Design (LLD & HLD) and architect technical solutions for the business problems of a large-scale
system.
● Prepare and produce releases.
● Enhance & maintain analytics and SEO of web applications.
● Contribute to all phases of the Software development lifecycle.
Roles and Responsibilities
Who are we looking for?
● B.Tech/M.Tech/MCA degree in Computer Science, Engineering or a related subject
● 2-4 years of relevant work experience
● Strong problem-solving skills, Computer science fundamentals, Data structures, and Algorithms
● Hands-on experience with Javascript - React, Redux, Thunk, Saga , webpack, NPM/Yarn,
Server-side rendering, Client caching, PWA, AMP etc.
● Solid understanding of frontend components like CSS3/SAAS, Material UI, Bootstrap etc.
● Experience working with Design tools like Figma/Sketch/Zeplin as a developer and implementing
the same in React
● Experience with all phases of the software development life cycle, best practices, and Agile
Software Development.
● Ability to work autonomously.
ü Outstanding oral, written and interpersonal communication skills.
ü Excellent organisational skills with Sound integrity and judgments.
ü Excellent problem-solving skills and logical thinking.
ü Ability to work with minimal supervision, to multitask and cope with
changing priorities.
ü Ability to maintain a high degree of confidentiality.
ü Enthusiastic, focused, self-disciplined, believes in integrity and honest
work.
ü Knowledge of country-specific education and admission processes will
be an advantage.
ü Quick learner concerning tools and processes; Good working
knowledge of MS Office tools.
ü Excellent Time Management Skills
Salary and Incentives: Best in the Industry.
We are looking for a Flutter mobile application developer who possesses a passion for pushing mobile technologies to the limits. Our ideal candidate is a great Flutter developer who is proficient with iOS / Android / Flutter and its ecosystem.
Responsibilities
- Solid understanding of Flutter, Dart, Flutter animations
- Build mobile applications using Flutter for hybrid, Android and iOS platforms
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Strong understanding of design patterns over and above MVP, MVVM, and MVC
- Knowledge of Location Services, Maps, and other common Android/iOS libraries
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Requirements
- BS/MS degree in Computer Science, Engineering or a related subject
- At least 3 years of relevant Flutter development experience.
- Must have built at least two Android and/or iOS apps with Flutter from scratch
- Experience with Android SDK
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle.
Why you should join us
- You will join the mission to create positive impact on millions of peoples lives
- You get to work on the latest technologies in a culture which encourages experimentation - You get to work with super humans (Psst: Look up these super human1, super human2, super human3, super human4)
- You get to work in an accelerated learning environment
What you will do
- You will provide deep technical expertise to your team in building future ready systems.
- You will help develop a robust roadmap for ensuring operational excellence
- You will setup infrastructure on AWS that will be represented as code
- You will work on several automation projects that provide great developer experience
- You will setup secure, fault tolerant, reliable and performant systems
- You will establish clean and optimised coding standards for your team that are well documented
- You will set up systems in a way that are easy to maintain and provide a great developer experience
- You will actively mentor and participate in knowledge sharing forums
- You will work in an exciting startup environment where you can be ambitious and try new things :)
You should apply if
- You have a strong foundation in Computer Science concepts and programming fundamentals
- You have been working on cloud infrastructure setup, especially on AWS since 8+ years
- You have set up and maintained reliable systems that operate at high scale
- You have experience in hardening and securing cloud infrastructures
- You have a solid understanding of computer networking, network security and CDNs
- Extensive experience in AWS, Kubernetes and optionally Terraform
- Experience in building automation tools for code build and deployment (preferably in JS)
- You understand the hustle of a startup and are good with handling ambiguity
- You are curious, a quick learner and someone who loves to experiment
- You insist on highest standards of quality, maintainability and performance
- You work well in a team to enhance your impact
As an Infrastructure Engineer at Navi, you will be building a resilient infrastructure platform, using modern Infrastructure engineering practices.
You will be responsible for the availability, scaling, security, performance and monitoring of the navi Cloud platform. You’ll be joining a team that follows best practices in infrastructure as code
Your Key Responsibilities
- Build out the Infrastructure components like API Gateway, Service Mesh, Service Discovery, container orchestration platform like kubernetes.
- Developing reusable Infrastructure code and testing frameworks
- Build meaningful abstractions to hide the complexities of provisioning modern infrastructure components
- Design a scalable Centralized Logging and Metrics platform
- Drive solutions to reduce Mean Time To Recovery(MTTR), enable High Availability.
What to Bring
- Good to have experience in managing large scale cloud infrastructure, preferable AWS and Kubernetes
- Experience in developing applications using programming languages like Java, Python and Go
- Experience in handling logs and metrics at a high scale.
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
Job Type: Full Time
Location: Permanent Remote / Bangalore / Thane
Skills: PYTHON, Django, Reactjs, Vue, Flask
Job Description
Are you passionate enough to be a crucial part of a highly analytical and scalable user engagement platform?
Are you ready learn new technologies and willing to step out of your comfort zone to explore and learn new skills?
If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization!
The Impact you will create in the Job:
- Build campaign generation services which can send app notifications at a speed of 10 million a minute.
- Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.
- Dashboards to show Real time key performance indicators to clients.
- Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.
- Use AWS products extensively across our services such as Kinesis Data Streams, Lambda, SQS etc. that form an integral part of our scalable and robust infrastructure.
- As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development, technical leadership, and seamless collaboration with all functions.
- You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
- You will get an opportunity to work with some of the best talent in the country while learning from various highly-functional teams in the company.
- Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.
- You will also collaborate with cross-functional teams to meet deliverables throughout the software development lifecycle.
- Identify and improvise areas of improvement through data insights and research.
What we look for?
- 4-7 years’ experience in full stack Python development
- Very strong analytic and problem-solving skills
- Solid understanding of a relevant and globally supported framework- both front-end and back-end, if necessary, for example - Angular, React, Vue, or Django/Flask.
- Solid understanding of engineering best practices, continuous integration, and incremental delivery.
- Proven experience on design and implementation of the overall web and database architecture and updated knowledge on the latest practices and associated versions.
- Ensuring the entire stack is designed and built for speed and scalability.
- Familiarity with RESTful API design.
- Knowledge of continuous integration and deployment.
- Familiarity with Server management and deployment on AWS/GCE.
- Sound knowledge of CSS pre-processors, bundlers, and associated languages/syntaxes/libraries like Sass, Less, and webpack
- Experience implementing testing platforms and unit tests.
What’s in it for you?
- Immense growth, continuous learning and deliver the best to the top-notch brands
- Work with some of the most innovative brains
- Opportunity to explore your entrepreneurial mind-set
- Open culture where your creative bug gets activated.
If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success!
So let’s converse! Our inquisitive nature is all keen to know more about you.
Responsibilities
- Adding more features to our existing website which can ease the campaign launching process for campaigners.
- Incorporating various tools which can track the users behavior and other key metrics.
- Build APIs which are scalable and can help strategically partnering with other companies or organizations.
- Adopting and incorporating changes as per the new technologies.
- Investigate production issues pertaining to customer features to determine root cause and implement solutions
- Work with the real-time feedback from our users (external and internal) to make the products better.
- Take ownership of the backend services, ensure the best possible performance.
- Strong problem-solving skills, organizational and communication skills, team player
Requirements
- Preferably 1+ year of experience in full stack development.
- Hands on experience in front-end languages preferably html5, CSS3, React Js.
- Top-notch programming skills in JavaScript and a strong understanding of web fundamentals
- Experience in backend languages preferably NodeJs
- Familiar with MySQL/SQL server
- Familiar with JavaScript technologies
- Familiar with cloud services like AWS, Git
- Knowledge/experience in building Web APIs
- Good understanding of the foundations of security and best practices ∙ Good Problem-solving skills.
What you'll get:
Work with technologies like React, ReactJS, NodeJs.
Gain knowledge on full application lifecycle
Faster growth and opportunities