What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
Shubham Vishwakarma
Full Stack Developer - Averlon
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Figma
Adobe XDAbout Nudge
At Nudge, we enable consumer companies to automate experimentation and deliver personalized user experiences in real-time. We’re backed by marquee investors across the globe and are now expanding our founding team.
Role Description
As a UX Designer at Nudge, you will play a pivotal role in creating intuitive experiences that delight users; you should be comfortable working on 0-1 problems, especially when things are vague.
What do you get to do
We’re more than just ideas, we ship things and we ship them fast.
1) Lead Design Initiatives
- Own the product design cycle for all things Nudge.
- Conceptualize and execute solutions that align with our core business goals, user needs, and Nudge’s brand identity.
2) User Interface (UI) Design
- Develop and maintain design systems and style guides to ensure consistency across products.
- Translate concepts into user flows, wireframes, animations, mockups and high fidelity prototypes that lead to intuitive user experiences.
3) User Research & Testing
- Conduct user interviews, usability testing, and surveys to understand user pain points, needs, and aspirations.
- Analyze feedback to refine designs and run continuous data-driven improvements.
4) Design Thinking & Iteration
- Rapidly test and iterate on design ideas, incorporating feedback from stakeholders and user testing.
- Work on visual identity of the product feature from both customer experience & marketing perspective.
5) Contribute to Product Strategy
- Participate in product brainstorming sessions to provide design insights from a user perspective.
- Collaborate on defining product roadmaps and feature requirements.
Who are we looking for?
- You have a minimum of 2-3 years of professional experience in UI/UX or Interaction Design.
- You have demonstrated experience designing user-centric solutions for dashboards.
- You feel at home with tools like Figma, Sketch, Adobe XD, Photoshop, Illustrator.
- You have some experience with animation and motion graphic tools (e.g., After Effects, Lottie)
- You embrace a 'get it out there and iterate’ mindset.
- You’re a people person who has a proven track record of working in cross-functional teams (e.g., product, engineering, marketing).
If you think you’d be a good fit for this role, we’d love for you to apply!
JavaOur client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.
The organization is a radically open-minded company that is scaling fast. They are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Teammates can have open, honest discussions that drive the company toward the mission. The company is in a stage of fast growth that will continue to open up new challenges and opportunities for the teams.
They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.
What does the role entail:
• Design and implement test automation frameworks to ensure that the testing process is efficient, effective, and can be maintained over time.
• Analyse test results to identify areas for improvement in our educational product. You will work closely with the development team to identify and resolve any issues.
• Collaborate with other teams, such as development, product management, and user experience, to ensure that the testing process is integrated with the overall product development process
• Work to continuously improve the testing process, identifying opportunities to streamline and automate testing tasks.
Responsibilities:
• Design, develop, and implement comprehensive test plans and strategies for software products.
• Write, execute, and maintain automated test cases using a Selenium with Java and commercial automation tool (e.g.TestComplete, UFT, etc.).
• Evaluate and recommend automation tools and technologies and continuously assess their effectiveness.
• Work with stakeholders to define project requirements, timelines, and deliverables.
• Develop and implement automation standards and processes.
• Write code to automate the testing process, including the creation of test harnesses, stubs, and drivers.
• Collaborate with developers to identify areas for improvement in the development process.
• Understand how all components and interfaces of the product work together.
Must have skills:
• Bachelor's or master's degree in computer science, Information Technology, or a related field.
• 5 years of experience in the automation testing field.
• Strong coding and scripting skills in one or more OOPs programming languages (Java, Python, JavaScript, C#).
• Experience with enterprise commercial automation tools (Codeless tool) like TOSCA, TestComplete, Katalon, UFT etc.
• Expertise in Selenium WebDriver with Java Mandatory.
• Automation experience with CRM/ERP applications like Microsoft Dynamics 365.
• Experience in writing clear, concise and comprehensive test plans, test cases and test scripts.
• Practical experience in all types of testing including exploratory, functional and non-functional testing such as performance, reliability and security.
• Experience utilizing and testing web services, especially REST services.
• Familiar with build and continuous integration tools like Jenkins, Azure DevOps.
About Acceldata
Acceldata is an enterprise Data Observability organization that was first to the market, having coined the term ‘Data Observability’ in 2018. Founded by industry veterans who have spent decades in the AI, Analytics, and Data Monitoring space, Acceldata is a startup in the hyper-growth phase. Having raised $45.6 million in total, Acceldata is now a 200+ strong entity that is looking to help Enterprises and SMEs/SMBs take control of their pipelines across the cloud-native, multi-cloud, hybrid cloud, or on-premises data systems.
As a result of data teams struggling to manage the data that supported mission-critical analytics and AI-based applications, Acceldata built the world’s most comprehensive data observability platform that transforms how organizations build and operate data products.
Position Summary
Acceldata is searching for an experienced, reliable and task-oriented Executive Assistant. The Executive Assistant will work directly with the Founder and will be responsible for performing several administrative duties. The ideal candidate is highly self-motivated, professional, and capable of managing their workload and prioritizing tasks in a fast-paced corporate environment. This is an excellent opportunity to join a growing company with competitive compensation.
We’re looking for someone who can:
- Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
- Prepare internal and external corporate documents for team members and industry partners
- Schedule meetings and appointments and manage travel itineraries
- Arrange corporate events to take place outside of the workplace,fund-raising events and staff appreciation events
- Maintain an organized filing system of paper and electronic documents
- Uphold a strict level of confidentiality
- Develop and sustain a level of professionalism among staff and clientele
What makes you the right fit for this position?
- Minimum of 8+ years of experience as an Executive Assistant reporting directly to senior management
- Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software
- Proficiency in collaboration and delegation of duties
- Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
- Exceptional interpersonal skills
Acceldata is an equal-opportunity employer
At Acceldata, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.
Life @ Acceldata
#LifeAtAcceldata is all about working with some of the best minds in the industry and experiencing a culture that values an ‘out-of-the-box’ mindset. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Acceldata is the place to be!
We also believe in providing our employees with the right tools and resources to help them excel at their job. We offer Uber transport facilities, free lunch, healthy performance-based bonuses, ESOPs, and above industry compensation. We also provide employees with modern equipment, and free access to INR 50k+ of Udemy courses to help upskill themselves.
What should you know about joining Acceldata?
At Acceldata, each job and role serves a purpose towards our business goals. You’ll have opportunities to make an immediate impact on mission-critical projects as you work with highly capable and ambitious peer groups.
Join Acceldata and help us achieve our data goals. Learn more about our solutions and products here: https://www.acceldata.io/resources/overview-of-acceldata-enterprise-data-observability-platform">Acceldata Product Overview & Demo
4 to 8 years of experience.
Certification A2 or any
Azure Component Provisioning.
Hands-on experience on configuring and troubleshooting application gateway firewall, load balancers, VM/Disk encryption, Azure vaults, network security group, web application firewalls.
Hands-on experience and troubleshooting on Azure Virtual Network Gateway, ExpressRoute,Azure chatbot services.
Hands-on experience on Azure Automation with hands skills in PowerShell.
Extensive knowledge of Windows Server operating systems and Active Directory.
Extensive knowledge of Linux operating systems (Centos and Ubuntu).
Installing, Configuring and Managing AD / DHCP / DNS Services.
Creating Group Policies and implementation as per standard procedures.
Install, secure, maintain, troubleshoot and upgrade Windows/Linux Server operating systems.
Knowledge of network architecture and design, network security, Web sites/Portal security and client/server security.
Experience with configuration management single sign on with azure active directory.
Server performance monitoring and apply the solution to increase the performance if needed.
Cost management and cost analysis.
Backup and disaster recovery administration.
SSL/App services certificates configuration with Linux and windows-based websites/portals.
- Improving the NPS of the truckers.
- Leading a team of PMs and working towards improving the experience for the truckers.
- Working closely with the business, operations and sales teams to understand their inputs and pain points and conceptualizing and building solutions which will help them.
- Driving the engineering, QA, data and design teams in delivering and building world class products.
- Planning Sprints and working in an Agile environment to carry out not just your tasks but also the tasks of your team members.
- Understanding and measuring the success metrics directly inclined towards your vertical and align them as per the business needs.
- User research will be a key part of your job which will help you to take better and more informed decisions while you build the product, hence conducting and setting up efficient user research frameworks will also be an important responsibility.
- Finally, you will be analyzing the key metrics being tracked in the launched product and creating a plan to iterate and optimize the products for the future sprints.
What you need to have:
- Master's / Bachelor's degree, computer science will be a bonus.
- 4+ years of handson experience in Product Management and proven track record of managing all aspects of a successful product throughout its lifecycle.
- B2B experience specifically building products for E-commerce/ Logistics clients is a bonus.
- You should be able to communicate effectively with the Engineering, QA and Design teams in their language while being able to articulate the product requirements efficiently.
- You should have a First principle thinking approach in problem solving; the ability to build products from scratch and the vision to scale it.
- You should have empathy towards the customer and the ability to understand their problems.
- You should have an Agile mindset - With a strong bias for action and an iterative approach to product development and a focus on building well hypothesised products.
- You should be able to understand and analyze industry/ market/ competition and internal business strategy, and ensure your product stays relevant and ahead of the curve.
- On a daily basis, you should use data to drive decision making and be analytical in understanding the problem statements.
- A good knowledge in UI/ UX design.
- The ability to collaborate with cross functional teams and harner assertiveness and influence to rally people around building exceptional products.
- Prior experience in building products for the Blue collared workforce is a plus.
AngularJS (1.x)
Angular (2+)
Javascript
HTML/CSS
MongoDBDuties and Responsibilities:
Building interactive consumer data from multiple systems and REST fully abstracting to the UI through an Angularjs developer backend
Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
Address and improve any technical issues
Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems
Requirements and Qualifications:
Previous working experience as an Angularjs developer for 2 years
Bachelor's degree in Computer Science or similar relevant field
In-depth knowledge of Angularjs developer, ExpressJS or Restify
Experience implementing applications using Angular 1 or React
Experience creating front end applications using HTML5, Angular, LESS/SASS
Hands-on experience with JavaScript Development on both client and server-side
Experience with modern frameworks and design patterns, minimum one-year experience with MEAN Fullstack paradigm
Knowledge of the following will be considered as an advantage:
Consumer Web Development Experience for High-Traffic, Public Facing web applications
Experience with cloud technologies is also a plus
Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
Continuous integration (Jenkins/Hudson) and version control (SVN, Git)
kindlife is the world's first well-being ecosystem that enables conscientious consumers with the largest community of well-being experts, brands, and content creators. kindlife platform houses more than 150+ kinder brands in beauty, nutrition, and home care and has a thriving community of well-being experts and enthusiasts. We believe it is essential to be kind and in that pursuit, we bring together all products that are kind to you, kind to those around you, and kind to the environment. For us, any move; big or small; on the well-being spectrum is a kindmove and must be celebrated.
About the role:
- Responsible for writing creative content for beauty brands and improving the quality of content on the website
- Writing blog posts and marketing copy to promote our products and service
- Update our website and social media pages with new content
- Proofread, re-structure, and edit articles by content writers
- Generate new ideas around industry-related topics
- Monitor web traffic and user engagement
- Hands-on experience with Content Management Systems
- Manage the editorial calendar and ensure timely publication
- Improve illustration in collaboration with marketing and design teams
- Proven work experience as a Content Editor, Web Editor, or similar role
- Excellent writing and editing skills in English
- Familiarity with SEO and keyword research
What We're Looking For:
- 2-4 years of significant knowledge across content, beauty, and lifestyle
- Critical thinking and the ability to quickly assess opportunities and challenges
- Ability to set long-term strategy, clear goals, and KPIs
- Excellent organization and communication skills
- Experience being a team player collaborating across departments
- Ability to manage multiple projects simultaneously and prioritize demands
- Strong people skills and ability to effectively manage a direct report
- Self-direction and an ability to manage ambiguity
- Experience managing and nurturing junior team members
What It's Like To Work Here:
kindlife is at its best when every member of our crew feels respected, included, and heard-when everyone can show up as themselves and do their best work every day.
We are a purpose-driven company and work towards empowering the crew to reach their full potential. We live up to our purpose by employing the following behaviors.
- We collaborate: Being a part of the kind crew means being part of one team with shared values and common goals.
- We innovate: At kindlife we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have a real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Visit us at: https://kindlife.in/ or join the conversation here :
- Instagram: https://www.instagram.com/kindlife.in/
- YouTube: https://www.youtube.com/channel/UCB2jIIGdFEhHKeoddqfP-Gg
Do a reference check with a crew member. We'll keep it anonymous, we promise!
Apply now!
React.jsJavascript
Redux/FluxHTML/CSSJob description :
Experience : 1-2 Years
Key Requirements :
- Excellent grasp on JavaScript and React Js
- Knowledge of next.js and server-side rendering
- Proficient with frontend aspects like HTML5, SCSS, Redux and Tailwind CSS
- SEO and other optimizations
- Need to work on responsive Design
- Highly Attentive to Details to produce pixel-perfect deliverables
- Analytical and structured approach to debugging with a good grasp of debugging tools
- Experience with building tools and utilities like git, npm, webpack, babel, moment, , etc
Soft Skills :
- Looking to take ownership of tasks
- Excellent problem-solving skills and ability to think logically
- Hunger for skill progression and learning new things
- Able to interact with business/marketing team
- Good communication skills are a plus
React.js
NodeJS (Node.js)MongoDBJavascriptWho should not apply for this job
- If you are looking for a 100% hike in your salary but can't commit to what value you will bring on the table
- If you never read books
- If you jump companies every 11-12 months
- If you are not comfortable working on Saturdays
- If you have less than 2 years of experience
- If you have more than 4 years of experience
At this position you will:
- Get solid experience with high-load distributed architecture using REST and High load services.
- Work with automated CI/CD processes, AWS cloud, and VoIP.
- Implement and support microservices based on Elasticsearch, Mongo, and frontend.
Key-Skills Required:
Node.js | Express | REST Api | Javascript | Redux-Saga | MongoDB | Web security TLS/SSL | Web Sockets | Promises & Call-backs | Database & Data structures | Redis | Elasticseach | React.Js
Key Deliverables:
- New feature design and implementation, Bug fixing, testing and performance tuning.
- Work on the API and Engines.
- Code deployment on cloud & maintenance of the same.
- Take complete ownership of a product/feature from setup to deployment.
- Time-bound feature delivery & updating.
- Cost-saving using efficient & effective technologies
Role and Responsibilities:
- Work on back-end (+ frontend integration) development of core scripts using NodeJS / MongoDB /Express /Redux, and Redis.
- Manage Key-value based databases like Redis.
- Active participation in the development of a sophisticated platform as one of the leading developers.
- Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular, and database level.
- Respond promptly and professionally to bug reports.
- Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
- Coding and programming using Object-Oriented Programming, Data Structure and Algorithms, architecture/ design and build RESTful API.
- Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
- Knows one or more of Wireframes/ Prototyping/ Functional Documentation of business.
4-10 LPA based on experience and on performance in the interview round (70% Fixed - 30% Variable Incentive based on performance/delivery schedule)
(We do ZERO deductions since the salary will be paid from US/Singapore)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon