Customer Support

Data Integration Developer Role

Responsibilities:

§ As a Data Integration Developer/Sr Developer, be hands-on ETL/ELT data pipelines, Snowflake DWH, CI/CD deployment Pipelines and data-readiness(data quality) design, development, implementation and address code or data issues.

§ Experience in designing and implementing modern data pipelines for a variety of data sets which includes internal/external data sources, complex relationships, various data formats and high-volume.

§ Experience and understanding of ETL Job performance techniques, Exception handling,

Query performance tuning/optimizations and data loads meeting the runtime/schedule time SLAs both batch and real-time data uses cases.

§ Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions.

§ Demonstrate strong collaborative experience across regions (APAC,EMEA and NA) to come up with design standards, High level design solutions document, cross training and resource onboarding activities.

§ Good understanding of SDLC process, Governance clearance, Peer Code reviews, Unit Test Results, Code deployments, Code Security Scanning, Confluence Jira/Kanban stories.

§ Strong attention to detail during root cause analysis, SQL query debugging and defect issue resolution by working with multiple business/IT stakeholders.

Educational Qualifications:

BTech in Computer Science or other technical course of study required.

Experience:

§ A minimum of 4-10 years of experience into data integration/orchestration services, service architecture and providing data driven solutions for client requirements

§ Experience on Microsoft Azure cloud and Snowflake SQL, database query/performance tuning.

§ Experience with Qlik Replicate and Compose tools(Change Data Capture) tools is considered a plus

§ Strong Data warehousing Concepts, ETL tools such as Talend Cloud Data Integration tool is must

§ Exposure to the financial domain knowledge is considered a plus.

§ Cloud Managed Services such as source control code Github, MS Azure/Devops is considered a plus.

§ Prior experience with State Street and Charles River Development ( CRD) considered a plus.

§ Experience in tools such as Visio, PowerPoint, Excel.

§ Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus.

§ Strong SQL knowledge and debugging skills is a must.

• Strong Experience in Java and related frameworks such as EJB, Spring and Spring Boot
• Strong Experience in REST API based Microservices development & integration that includes long running orchestration services
• Experience implementing services with modern authentication using OAuth 2.0, SAML, JWT
• Implementation Experience in RDBMS (DB2/PostgreSQL) and good SQL query knowledge
• Strong CI/CD experience with GitHub CI/CD or Jenkins or Maven
• Creating custom, general use modules and components which extend the elements and modules of core

We are looking for a competent Marketing Manager to be in charge of the organisation's marketing activities. This primarily involves developing and implementing strategies to strengthen the company's market presence and help it find a voice that will make a difference. The ideal candidate will be an experienced professional with a passion for the job, able to employ unique marketing techniques. She will be a skilled marketing strategist and able to drive creativity and enthusiasm in others. The goal is to increase the company's market share and maximise revenues in order to thrive against competitors.

Responsibilities:

• Designing and implementing comprehensive marketing strategies to create awareness of the company's business activities.
• Supervising the department and providing guidance and feedback to other marketing professionals
• Responsible for building the brand and achieving revenue goals by developing and executing marketing plans through regular promotions, special activations and events, strategic tie-ups, influencer networks, PR, digital media, ads and brand promotional material as per plan.
• Produce ideas for promotional events or activities and organize them efficiently.
• Plan and execute campaigns for corporate promotion, launching of new product lines etc.
• Monitor progress and submit performance reports.
• Responsible for producing valuable content for the company's online presence, editorial design and organising the company's publications.
• Conduct general market research to keep abreast of trends and competitor's marketing movements.
• Control budgets and allocate resources amongst projects.
• Become the organisation's agent towards external parties such as media, stakeholders and potential clients and build strategic partnerships.
• Responsible for guest feedback management, tracking marketing expenses, vendor management, co-ordination with agencies to extract the deliverables from them and maintaining good communication with the stakeholders on a regular basis.
• Build a library of artworks, product/event photographs and other brand promotional material on a regular basis. Do an ROI evaluation of all promotions/activations done within two days of execution/completion to understand and improve effectiveness of future marketing promotions/activations. Any other tasks as assigned.
• Will be transparent in job duties through daily reports to direct reporting manager/s, regular updates on activities during execution and monthly updates for regular evaluation.
• Follow it up with concept note, as first step of initiating any promotion.
• Responsible for Annual Marketing Plan, Quarterly Marketing plans, Product creation, Product launches, Brand tie-ups, Event Management, Advertising deals, Barter associations, Email Marketing, Guest Comment card analysis, Periodic photo-shoots
• Responsible for Content Creation for Press Release, Coordination with the PR agency to ensure periodic coverage, Coordination with operations on industry story quotes and various treatment, Entertaining of Media for PR barters, Media meets for Principals or company news launches, Media Gifting, Coordination and closure on monthly PR plan over Marketing activities.

Requirements:

• Proven experience as Marketing & excellent organising skills,
• Analytical and creative thinking, exquisite communication, and interpersonal skills, Up to speed with current and online marketing techniques and best practices
• Thorough knowledge of web analytics (e. g. Google Analytics, WebTrends etc. ) and Google Adwords, Customer-oriented approach with aptitude

INSIDE SALES - COUNSELLOR 

We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities

• Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
• Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
• Counsel leads on their personal growth prospects in the education industry 
• Maintain excellent and supportive rapport with all leads
• Follow up after the sale to ensure customer satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
• Use CRM to track leads and manage pipelines daily
• Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

• 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
• Excellent verbal communication skills, strong conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the ability to work within deadlines
• Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Understand the landscape of the Education Industry and the current needs of teachers and school leaders
• Proficient with Microsoft Office / Google Documents and CRM systems

Your job responsibilities include

·         Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.

·         Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.

·         Communicating with end-users to fully understand client expectations.

·         Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.

·         Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.

·         Managing technical delivery of integrations and custom extensions.

·         Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.

·         Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.

·         http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform

· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.

Who you are

·         4+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.

·         Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.

·         Solid experience in Lightning component development and Salesforce customization.

·         Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform

·         Minimum of 6 months Lightning Component development experience.

·         Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.

·         Minimum of 6 months experience with Lightning Design System framework.

·         JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS

·         Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.

·         Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)

·         Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable

·         Strong knowledge of Agile methodology

·         Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML

·         Experience in SFDC customization, integration, and administration

·         The ability to lead workshops and provide direction to your team members

·         Excellent communication and presentation skills

Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.

We are looking for a Tech with a proficiency in backend technologies to design, develop a new state-of-the-art, paradigm changing product in software development. Responsibilities include evaluating technologies, developing proof-of concept prototypes, designing, and developing complete end-to-end products.

What would you be doing?

• should be able to mentor, guide, and train other engineers.
• should also be able to work with different stakeholders such as business owners, leadership, and customers.
• able to evaluate the business requirements, performance constraints, trade-offs and system limitations when developing software.
• should be well versed with new technologies and software development practices and be able to judge the trade-offs to make well thought out decisions, design choices and build the system for extensibility and robustness.
• The Django developer will be part of the core engineering team, entrusted with the complete architecture, design and development of the product.
• Work on a great product which empowers next generation entrepreneurs from its early phase

What makes you a suitable candidate?

• 1+ years of experience in designing and developing large scale, complex software applications
• Strong analytical, problem solving and design skills
• Strong knowledge of data structure, algorithms, and coding
• Proven experience in any high-level programming languages like Python, Django, DRF, Elasticsearch etc
• Knowledge of MVC architecture and hands-on experience with Spring, Spring security, Spring boot, and Hibernate framework
• Proven experience in database technologies (SQL, NoSQL, MongoDB).
• Working knowledge of developing Restful Micro services, ORM technologies etc
• Experience in container-based deployments
• Working experience in Amazon DynamoDB, Docker, AWS-Lambda
• Experience with Messaging technologies like Kakfa, RabbitMQ, redis etc
• Ability to multitask
• Good communication, organizational and leadership skills

What you need to have:

• Skills needed to architect and build enterprise-class Networking storage products.
• Networking Storage Architect must have expertise in Compute, Network, Storage, clustering, and Security.
• Be able to provide technical direction and lead a team
• Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc to address a goal.
• Identify, communicate and mitigate Risks, Assumptions, Issues, and Decisions throughout the full lifecycle
• Someone who has the self-drive, or initiative who will go out ‘get stuff done, without being prompted
• Ability to prioritize and address multiple tasks concurrently
• Must have developed software and firmware
• Knowledge of Linux, FreeBSD, Windows, VMware drivers
• Must have managed a group of at least 20 developers
• Very hands-on role
• Ability to scope and deliver to commitments
• Ability to motivate the team

Please note:

• Need candidates with a strong education background. (most of our Sr engineers are IIT and)
• Need someone who has to lead a team
• The candidate needs to be somewhat stable in his career
• Minimum 15years if exp is a must (most of our managers are close to 15 years of experience)

• Manage each project’s scope and timeline
• Coordinate sprints, retrospective meetings, and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (e.g. from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members ‘own’ the product and enjoy working on it

• Experience in a scrum master role
• Familiarity with software development
• Excellent knowledge of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of other Agile frameworks (Crystal, XP, etc.)
• Excellent communication and servant leadership skills
• Problem-solving and conflict-resolution ability
• Outstanding organizational skills
• Degree in Computer Science, Business or similar field
• Scrum Master certification is a plus