Customer Support

Company Overview

IndiWork Software Solutions Pvt. Limited is a full-service provider for web design, development, and online marketing, serving various industries globally. Located in Mohali, we enable businesses to enhance their web presence, achieve better search rankings, and convert leads. Focusing on scalable business solutions, our mission is to allow clients to concentrate on marketing and sales, while we manage seamless back-end operations. We value passion, commitment, integrity, innovation, teamwork, and trust.

Job Overview

IndiWork Software Solutions Pvt. Limited is seeking a passionate and committed Mid-Level Senior Digital Marketing professional to join our team on a full-time, hybrid basis. The position is based out of Mohali, with work extending to Chandigarh, Ambala, and Patiala. The ideal candidate will possess proven expertise in digital marketing strategies and tools, contributing significantly to our mission of delivering scalable solutions.

Qualifications and Skills

• Proven expertise in SEO/SEM to drive site traffic and improve search rankings (Mandatory skill).
• In-depth knowledge of Google Analytics for monitoring web traffic and generating insights (Mandatory skill).
• Proficiency with Email Marketing Platforms to create, send, and evaluate email campaigns (Mandatory skill).
• Experience using Content Management Systems for updating and managing site content effectively.
• Strong capability in Social Media Marketing to increase brand awareness and engage with customers.
• Ability to conduct thorough Data Analysis to assess campaign performance and optimize marketing strategies.
• Expertise in setting up and managing Pay-Per-Click Advertising to maximize reach and investment return.
• Familiarity with Marketing Automation Tools to streamline marketing processes and campaigns.

Roles and Responsibilities

• Develop and execute comprehensive digital marketing strategies to enhance online presence and lead generation.
• Manage and optimize marketing campaigns across SEO, SEM, email, and social media platforms.
• Utilize Google Analytics to track performance metrics, identify trends, and report on key marketing KPIs.
• Oversee content management processes to ensure consistent and impactful messaging across all channels.
• Collaborate with cross-functional teams to align marketing goals with business objectives.
• Perform data-driven analysis to optimize marketing efforts and improve conversion rates.
• Implement pay-per-click advertising strategies that align with business goals and budget considerations.
• Enhance marketing automation processes to increase efficiency and scalability of campaigns.

Industry Preference: Banking / Financial Services – Mandatory

Qualification: CA (Chartered Accountant) – Mandatory

About the Role:

We are seeking a detail-oriented and qualified Accounts & Finance Executive to join our growing team in Mumbai. The ideal candidate must be a CA-qualified professional with at least 1 year of experience in the Banking or Financial Services sector, and have hands-on expertise in Ind AS (Indian Accounting Standards), accounting operations, audits, and RBI regulatory compliance.

This role offers exposure to end-to-end finance operations, reporting, and strategic fund management support. If you’re looking to work in a dynamic and regulated finance environment, this is the opportunity for you.

Key Responsibilities:

Accounting & Operations:

• Oversee daily accounting and financial transaction entries
• Maintain and review general ledger and subsidiary ledgers
• Prepare and verify journal entries, accruals, and reconciliations
• Perform ledger scrutiny and ensure accurate classification of accounts
• Manage and monitor the company’s borrowings, cash flows, and liquidity position
• Support preparation of documents related to fresh borrowing and credit line renewals

Financial Reporting & Audit:

• Prepare quarterly and annual financial statements as per Ind AS – Mandatory
• Assist with internal, statutory, and IFC audits by preparing audit schedules and reports
• Contribute to preparation of board-level and management reports
• Ensure proper disclosures and schedules for financials

Regulatory & Compliance Reporting:

• Prepare and file RBI XBRL quarterly returns
• Respond to RBI queries and support in annual inspections
• Ensure timely compliance with TDS, GST, and labour law regulations

Required Skills & Qualifications:

• CA (Chartered Accountant) – Mandatory
• Minimum 1 year of experience in Accounting/Finance
• Industry experience in Banking or Financial Services – Mandatory
• Strong understanding of Ind AS and Indian GAAP
• Knowledge of TDS, GST, and other direct/indirect tax regulations
• Proficient in MS Excel, Word, and Outlook
• Experience with Oracle Fusion is an added advantage
• Excellent communication and analytical skills
• Self-driven, organized, and proactive approach to problem-solving

Why Join Us?

• Opportunity to work in a structured and regulated finance environment
• Exposure to end-to-end accounting, reporting, and compliance processes
• Learn and grow under the mentorship of experienced finance professionals
• Be part of a high-performing and collaborative team

Note: Only candidates with CA qualification, experience in Banking/Financial Services, and working knowledge of Ind AS will be considered.

Technical  Lead Recruitment Solutions

We are looking for a passionate Team Lead with 8+ years of experience to tackle some of the most meaningful problems in the recruitment space. You'll be at the forefront of building AI agents to transform recruitment workflows, designing next-generation candidate experiences, and revolutionizing how enterprises manage their hiring processes.

As Team Lead, you'll guide development efforts toward successful project delivery while providing technical coaching and mentorship to your team. Your leadership will be crucial in maintaining high standards of software quality and identifying areas for growth and improvement within your team.

Your code will have millions of eyeballs from 200 countries right from Azerbaijan to Australia and closer to home, you will help hire from Jhumritalaiya to Jammu.

Key Responsibilities

* Guide team development efforts towards successful project delivery

* Provide technical leadership to teammates through coaching and mentorship

* Maintain high standards of software quality within the team by establishing good practices and habits

* Identify and encourage areas for growth and improvement within the team

* Collaborate with other software developers, business analysts, and software architects to plan, design, develop, test, and maintain web and desktop-based business applications

* Assist in the collection and documentation of user requirements, development of user stories, estimates, and work plans

* Design and implement scalable architecture to support data-intensive applications

* Oversee the deployment of applications to cloud providers like AWS or GCP

Requirements

* 8+ years of experience developing software on a Java/J2EE and relational database stack

* Proven experience in leading technical teams and mentoring junior developers

* Strong expertise in designing scalable architecture to support data-intensive applications

* Mastery of technologies including Spring, Hibernate, SQL, and REST to design microservices-based architecture

* Experience in setting up and deploying applications to cloud providers like AWS or GCP

* Ability to harness AI as an engineering assistant to improve productivity and code quality

Good to have

* Experience with frontend development - JavaScript frameworks like Backbone/Angular

* Data science experience - fetching data from multiple sources, modeling, and extracting information with familiarity in tooling, processing, and deployment (MongoDB, Hadoop, Mahout, Neo4j, etc.)

* Information security experience - OWASP Security principles and implementation

Our Tech Stack

Java, Spring, Hibernate, MySQL - RDS, MongoDB, Apache Solr, Spring Cloud, S3 - Angular 2, Backbone JS, Azure OpenAI. Our applications are hosted on AWS and GCP.

What We Value

* Great attitude to ask questions, learn, and suggest process improvements

* Meticulous attention to detail and ability to identify edge cases

* Equal importance to planning, coding, code reviews, documentation, and testing

* High motivation with fresh ideas and perspectives to help us move toward our goals faster

* Strong team player who enjoys mentoring juniors and getting mentored by seniors

* Commitment to release cycles and deadlines

* Open-minded approach to considering AI as a helpful engineering assistant that can enhance team capabilities

Join us in building the future of recruitment technology! Apply today to make a significant impact in how companies worldwide hire talent.

·     IMMEDIATE JOINER

Professional Experience with 5+ years in Confluent Kafka Admin

·    Demonstrated experience design / development.

·    Must have proven knowledge and practical application of – Confluent Kafka (Producers/ Consumers / Kafka Connectors / Kafka Stream/ksqlDB/Schema Registry)

·    Experience in performance optimization of consumers, producers.

·    Good experience debugging issues related offset, consumer lag, partitions.

·    Experience with Administrative tasks on Confluent Kafka.

·    Kafka admin experience including but not limited to setup new Kafka cluster, create topics, grant permissions, offset reset, purge data, setup connectors, setup replicator task, troubleshooting issues, Monitor Kafka cluster health and performance, backup and recovery.

·    Experience in implementing security measures for Kafka clusters, including access controls and encryption, to protect sensitive data.

·    Install/Upgrade Kafka cluster techniques.

·    Good experience with writing unit tests using Junit and Mockito

·    Have experience with working in client facing project.

·    Exposure to any cloud environment like AZURE is added advantage.

·    Experience in developing or working on REST Microservices

Experience in Java, Springboot is a plus

CSTech Infosolutions Private Limited has been a web design and development studio in business since 2003. As a website design studio, we have provided solutions to businesses of all sizes, whether freelancers, SMEs, or corporates. Our clients range from government agencies to private companies and startups.

Selected intern's day-to-day responsibilities include:

1. Handle on-page and off-page SEO activities.

2. Perform keyword research to optimize existing content and uncover new opportunities.

3. Handle link development tasks for websites to get the website in top positions in search engines.

4. Promote websites/services with the help of available social media sites.

5. Provide SEO analysis and recommendations in coordination with elements and structure of websites and the web.

6. Communicate and coordinate with subject matter experts, content/marketing managers, webmaster, and technology team to ensure SEO friendliness of the website/content.

7. Timely report generation to present metric for month-on-month comparison of efforts versus.

8. Plan and write the SEO strategy.

9. Provide ongoing client support for SEO strategy.

10. Being up-to-date with the latest SEO initiatives in the market.

The Risk team is responsible for overall risk framework and strategy for the organization. The team develops various risk models, arrives at various sector reports from a risk perspective and provides in depth analysis and recommendation around risk profiles of various clients.

In this role, the person is responsible for playing a leadership role in the Risk function to identify, assess, monitor and make timely and measured judgments on all current and potential future risks faced, in order to protect the organization’s interest, assets and reputation of the group along with growing shareholder value and profitability.

Responsibilities

• Manage risk for the retail and wholesale portfolio. Should have managed organization level Risk Policies, Credit Underwriting and Collection functions.
• Manage risk framework for the organization - including updating, establishing new risk management mechanisms, to identify, assess, monitor, measure and control a broad spectrum of risks. Ensure all policies and frameworks are kept updated and deployed to the optimum level.
• Develop continuous monitoring and improvement of the quality of the organization's credit and lending portfolio through credit policy direction and implementation.
• Possess a complete understanding the business. Evaluate, improve, and monitor the business, including assisting in reporting to the Board and Board Committees and providing leadership in the effectiveness of credit risk management controls, systems, and processes across the organization.
• Lead and mentor a team of analysts.

• Possess 7+ years of relevant experience in financial services industry in a risk role.
• Exposure to both wholesale and retail risk in a banking environment will be preferred. Some experience in a business / sales role within the banking / NBFC space will be an added advantage.
• Should have held a position of authority in terms of allocation and appropriating limits.
• Sector understanding in financial institution space and good knowledge of interpreting financial trends.
• High proficiency in Python and SQL/NoSQL.
• Experience with big data and cloud computing e.g., PySpark, data lake is a plus.
• Outstanding written, verbal and interpersonal communication skills.
• Ability to speak at various levels of an organization (CXOs to analysts).
• Have demonstrated resilience – stayed with companies and taking businesses to scale, have preferably not ‘hopped jobs. Strong organizational skills and excellent follow-through.
• Present / articulate / position an idea compellingly and ability to work in a fast-paced dynamic environment.
• Excellent communication and presentation skills.
• Takes personal ownership; Self-starter; Ability to drive projects with minimal guidance and focus on high impact work.
• Learns continuously; Seeks out knowledge, ideas and feedback.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management