Customer Support

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

Power BI Developer(Azure Developer )

Job Description:

Senior visualization engineer with understanding in Azure Data Factory & Databricks to develop and deliver solutions that enable delivery of information to audiences in support of key business processes.

Ensure code and design quality through execution of test plans and assist in development of standards & guidelines working closely with internal and external design, business and technical counterparts.

Desired Competencies:

• Strong designing concepts of data visualization centered on business user and a knack of communicating insights visually.
• Ability to produce any of the charting methods available with drill down options and action-based reporting. This includes use of right graphs for the underlying data with company themes and objects.
• Publishing reports & dashboards on reporting server and providing role-based access to users.
• Ability to create wireframes on any tool for communicating the reporting design.
• Creation of ad-hoc reports & dashboards to visually communicate data hub metrics (metadata information) for top management understanding.
• Should be able to handle huge volume of data from databases such as SQL Server, Synapse, Delta Lake or flat files and create high performance dashboards.
• Should be good in Power BI development
• Expertise in 2 or more BI (Visualization) tools in building reports and dashboards.
• Understanding of Azure components like Azure Data Factory, Data lake Store, SQL Database, Azure Databricks
• Strong knowledge in SQL queries
• Must have worked in full life-cycle development from functional design to deployment
• Intermediate understanding to format, process and transform data
• Should have working knowledge of GIT, SVN
• Good experience in establishing connection with heterogeneous sources like Hadoop, Hive, Amazon, Azure, Salesforce, SAP, HANA, API’s, various Databases etc.
• Basic understanding of data modelling and ability to combine data from multiple sources to create integrated reports

Preferred Qualifications:

• Bachelor's degree in Computer Science or Technology
• Proven success in contributing to a team-oriented environment

• Location /Chennai 
• Experience: 4+ to 7 years 

We are looking for a Mobile Application Developer who is an expert in building apps for Apple devices with SwiftUI and Swift. As a Mobile App Developer, your duties and responsibilities will include working together with our design team for product mocks and creating next-level, latest mobile apps for our company. You will be required to work with our team of mobile developers to build intuitive mobile apps.If you consider yourself suitable for this Mobile Developer job, then we would like you to join us. 

Responsibilities: 

• Analyze the requirements and propose the best possible solutions. 
• Develop APIs for mobile functionality support and better user performance. 
• Consume remote data via REST and JSON. 
• Collaborate with the team to constantly innovate the design and functionality of apps 
• Troubleshoot and debug apps and handle it over to testers for better performance. 
• Work closely with the product development team . 
• Write unit and UI tests to identify malfunctions. 
• Follow standard coding practices [Clean architecture] while writing code. 

Requirements: 

• Proficient in SwiftUI, Combine, CoreData for persistence. 
• Should have working experience on Native SwiftUI dependency injection. 
• Usage of iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text. 
• Deep familiarity with Objective-C, Swift, and Cocoa Touch. 
• Ability to contribute to design, test, release and application support 
• Excellent development skills. 
• Exceptional problem-solving attitude. 

Experience: 

• iOS Development , SwiftUI and MVVM .
• Publising in Appstore.
• Beta Release
• Google map
• Different payment gateway integration
• Must have worked in any banking project previously
• Firebase and Socket for Notifications
• well experienced with pods
• Alomofire

We are searching for a driven, detail-oriented content creator to produce high-quality outputs for our business. The content creator will identify new ways to reach consumers. 

Content Creator Responsibilities:

• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.

• Learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.

• Assisting the creative team.

• Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.

• Collaborating with internal departments to establish campaign. 

• Monitoring social media and company website metrics.

• Suggesting new ways to promote company offerings and to reach consumers.

• Experience creating strong, engaging content.

• Excellent research, organizational, and time management skills.

• Strong listening and communication skills.

• The capacity to work independently and collaboratively.

Mandatory Skills: Exp in anyone MNC framework (Laravel/Codeigniter/CakePHP)

Roles and Responsibilities:

1. As a PHP Developer, you will be responsible for developing and coding all server-side logic using the CakePHP framework.
2. Writing back-end code and building efficient PHP modules.
3. Understand existing software products and contribute towards improving it.

• Very Strong communication and consulting skills
• Strong front-end development skills, experience with JavaScript libraries/frameworks mainly Angular JS Preferably Version 7 or Version 5
• Experience working with server-side JavaScript Frameworks and build tools (node.js, bower, grunt, gulp)
• Demonstrable experience developing large-scale applications using one or more MV* patterns (MVVM, MVC, MVP)
• Expertise in developing single page web applications using front-end routing, consuming JSON-based RESTful APIs, client-side templating
• Strong competency in responsive layouts leveraging CSS and media queries and related UI frameworks (e.g., Bootstrap, Foundation)
• Experience with CSS preprocessors (e.g., Sass, LESS)
• Experience with code analysis tools (e.g., JSLint, JSPerf)
• Practical knowledge of web page optimization techniques and guidelines for fast page load times
• Strong understanding of Ajax and/or promises
• Experience working in an agile, multidisciplinary team.
• Experience working with a distributed version control system (git, mercurial)
• Experience writing unit tests in one or more of the following: karma, mocha, chai, sinon, jasmine, jest
• Experience working on AWS. Basic understanding of Security Groups/ VPC etc.
• Experience on working with & integrating with microservices
• Experience on developing/ using CI/CD pipeline using Jenkins/ Git