Customer Support

Requirements :

3-5 years of experience as a backend developer.

Strong in Node.js, TypeScript/JavaScript, and SQL (MySQL or similar RDBMS) -

SQL is mandatory

Proven track record of independently building and owning features or modules in production systems.

Strong grasp of web fundamentals: HTTP, REST APIs, authentication, request-response lifecycle.

Experience working on Linux-based environments and Git/GitHub workflows.

Awareness of how their module fits into the larger product architecture and business goals.

Job Title : Senior Salesforce Marketing Cloud Developer

Experience : 5–8 years

Location : Bangalore (On-site)

Notice Period : Immediate to 15 Days Only

Job Description :

We are looking for a skilled Senior Salesforce Marketing Cloud Developer with 5 to 8 years of hands-on experience.

The ideal candidate will be responsible for designing and implementing personalized marketing journeys, automation workflows, and multi-channel campaigns using Salesforce Marketing Cloud (SFMC).

This role requires strong expertise in APIs, scripting, and data handling to build scalable, personalized customer experiences.

Must-Have Skills :

• Salesforce Marketing Cloud (Automation Studio, Journey Builder, Email Studio, Mobile Studio)
• API Integration
• Strong SQL skills
• AMPscript & JavaScript

Good-to-Have Skills :

• HTML & CSS
• Interaction Studio / Marketing Cloud Personalization

About Us:

Tradelab Technologies Pvt Ltd is not for those seeking comfort—we are for those hungry to make a mark in the trading and fintech industry. If you are looking for just another backend role, this isn’t it. We want risk-takers, relentless learners, and those who find joy in pushing their limits

every day. If you thrive in high-stakes environments and have a deep passion for performance driven backend systems, we want you.

What We Expect:

• You should already be exceptional at Golang. If you need hand-holding, this isn’t the place for you.

• You thrive on challenges, not on perks or financial rewards.

• You measure success by your own growth, not external validation.

• Taking calculated risks excites you—you’re here to build, break, and learn.

• You don’t clock in for a paycheck; you clock in to outperform yourself in a high-frequency trading

environment.

• You understand the stakes—milliseconds can make or break trades, and precision is everything.

What You Will Do:

• Develop and optimize high-performance backend systems in Golang for trading platforms and financial

services.

• Architect low-latency, high-throughput microservices that push the boundaries of speed and efficiency.

• Build event-driven, fault-tolerant systems that can handle massive real-time data streams.

• Own your work—no babysitting, no micromanagement.

• Work alongside equally driven engineers who expect nothing less than brilliance.

• Learn faster than you ever thought possible.

Must-Have Skills:

• Proven expertise in Golang (if you need to prove yourself, this isn’t the role for you).

• Deep understanding of concurrency, memory management, and system design.

• Experience with Trading, market data processing, or low-latency systems.

• Strong knowledge of distributed systems, message queues (Kafka, RabbitMQ), and real-time processing.

• Hands-on with Docker, Kubernetes, and CI/CD pipelines.

• A portfolio of work that speaks louder than a resume.

Nice-to-Have Skills:

• Past experience in fintech.

• Contributions to open-source Golang projects.

• A history of building something impactful from scratch.

• Understanding of FIX protocol, WebSockets, and streaming APIs.

Location: Noida Sector 142

Experience: 3+ years

Employment Type: Full-Time

Key Responsibilities

• Development: Design, develop, and maintain scalable, high-performance web applications using Node.js and React.js.
• Database Management: Work extensively with PostgreSQL and Prisma ORM to design, optimize, and maintain databases.
• API Integration: Build and integrate RESTful APIs and third-party services to enhance platform functionality.
• E-commerce Projects: Develop and enhance e-commerce solutions, ensuring seamless user experiences and efficient backend operations.
• SaaS Development: Contribute to the development of SaaS-based features and services, ensuring multi-tenant support and scalability.
• Microservices Architecture: Design, build, and deploy microservices to support modular and scalable applications.
• Code Quality: Write clean, maintainable, and well-documented code while adhering to best practices and coding standards.
• Collaboration: Work closely with product managers, designers, and other developers to deliver high-quality solutions within deadlines.
• Troubleshooting: Identify and resolve performance bottlenecks, bugs, and other technical issues.

Required Skills and Qualifications

• Technical Proficiency:Strong expertise in Node.js and React.js.
• Proficient with PostgreSQL and experience using Prisma ORM.
• Hands-on experience with API development and integration.
• Knowledge of e-commerce platforms and their technical requirements.
• Experience in SaaS product development and multi-tenant architecture.
• Familiarity with building and maintaining microservices architectures.
• Version Control: Strong understanding of Git and version control practices.
• Testing: Experience with unit testing, integration testing, and debugging tools.
• DevOps Knowledge (Preferred): Familiarity with CI/CD pipelines, containerization (Docker), and cloud platforms (AWS, GCP, or Azure).
• Soft Skills: Strong problem-solving abilities, attention to detail, and excellent communication skills.

Preferred Qualifications

• Experience with e-commerce frameworks or libraries.
• Familiarity with GraphQL and WebSocket implementations.
• Knowledge of performance optimization techniques for web applications.

What We Offer

• Salary + ESOPs
• Opportunity to work on cutting-edge technology in a fast-paced environment.
• Collaborative and inclusive work culture.
• Professional development and learning opportunities.

Apply Now: If you are a passionate developer looking to contribute to impactful projects.

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Head of Product, you will be responsible for strategic planning and management of the entire product portfolio.

What you will do:

• Defining and aligning of the vision, strategy and roadmap
• Identifying opportunities that lead to product growth through innovation while still maintaining the fundamental business goals/ priorities
• Overseeing the innovation and improvement of the business’s product to suit the consumers’ needs
• Defining, monitoring of the company relevant KPIs and controlling of the measures to achieve the objectives set
• Building the product team and hiring across product roles
• Managing and taking ownership of product end-to-end: including defining scope, developing requirements for product launch
• Analyzing customer needs/ markets, competitive offering and user requirements in depth
• Coordinating with various functions to ensure product roll-out within defined timelines, understanding product priorities and implementing a product governance framework
• Conceptualizing innovative features, designing wireframes/ prototypes and documenting PRDs to enhance app usability
• Working collaboratively with various teams including marketing, business, UX, customer support and engineering teams etc.

What you need to have:

• MBA/ B.Tech from Tier 1 Colleges (IIM/ ISB/ IIT/ BITS)
• 12+ years of B2C product experience at a product company
• Solid Leadership background coupled with excellent communication and interpersonal skills
• Prior experience in handling and managing teams
• Comfort diving into data and deriving tangible insights
• Proven track record of shipping several high impact features, end-to-end
• Prior startup & fintech experience is a plus
• Prior experience in tech roles is a plus    

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Job Description

We are looking to add DevOps Engineer to the Infra team. 

Roles & Responsibilities

What you do :

• Developing automation for the various deployments core to our business
• Documenting run books for various processes / improving knowledge bases
• Identifying technical issues, communicating and recommending solutions
• Miscellaneous support (user account, VPN, network, etc)
• Develop continuous integration / deployment strategies
• Production systems deployment/monitoring/optimization

• Management of staging/development environments

What you know :

• Ability to work with a wide variety of open source technologies and tools
• Ability to code/script (Python, Ruby, Bash)
• Experience with systems and IT operations
• Comfortable with frequent incremental code testing and deployment
• Strong grasp of automation tools (Chef, Packer, Ansible, or others)
• Experience with cloud infrastructure and bare-metal systems
• Experience optimizing infrastructure for high availability and low latencies
• Experience with instrumenting systems for monitoring and reporting purposes
• Well versed in software configuration management systems (git, others)
• Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment

• Data management skills

Education :

• Degree in Computer Engineering or Computer Science
• 1-3 years of equivalent experience in DevOps roles.
• Work conducted is focused on business outcomes
• Can work in an environment with a high level of autonomy (at the individual and team level)

• Comfortable working in an open, collaborative environment, reaching across functional.

Our Offering :

• True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.

• The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.

Perks :

• Awesome benefits, social gatherings, etc.
• Work with intelligent, fun, and interesting people in a dynamic start-up environment.

Eligibility

B.Tech/M.Tech/B.E

Company Introduction

Established in May 2015, Indus OS is a homebred system apps company, building India’s only content and commerce platform for users to discover and consume digital content & services in the language of their choice. With a vision of digitally connecting 1 Billion Indians, Indus OS is constantly striving to adapt its existing portfolio (App Store, Minus One Screen, Keyboard, Messenger, etc) by introducing new features to enrich the user experience in their native language.
Currently, Indus OS has a user base of over 12+ Million on the back of 10+ smartphone brand partnerships with leading OEMs such as Samsung, Gionee, iTel, Micromax, Intex, Karbonn, and others. The Indus platform is available in English & 23 Indian regional languages and is intended to digitally connect the next 1 billion people in the emerging markets.

Role : Employee need to attend the calls and help the existing customer with there queries . There are no Targets , No sales . It’s totally a Inbound Process.

Salary:

1. Fresher : 15K IN HAND , CTC-17K
2. Experienced: Hike 15-25%

Facility :

1. Pick and drop
2. Rotational Shifts
3. Rotational offs
4. Bank Holidays offs