11+ Customer Retention Jobs in Chandigarh | Customer Retention Job openings in Chandigarh

Job Title: Sales & Marketing Manager

Company: 75way Technologies Pvt Ltd.

Industry: IT Services : Web App & Mobile Apps

Experience: 2 - 5 Years

Location: Mohali 8B

Responsibilities:

• Create and maintain a strong presence on Upwork to attract potential clients.
• Identify and qualify leads on Upwork matching our service offerings.
• Identify and explore new business opportunities in the Dubai and Gulf market, aligning with 75WAY service offerings in Web & Mobile Applications or It related services.
• Experience in sales or customer retention in international markets is a plus.
• Represent the company at international Exhibitions, seminars, conferences, and promotional events.
• The role requires international travel for business purposes; previous international travel experience is mandatory.

Position Overview: 

We are seeking a highly motivated and skilled DevOps Engineer with 3-8 years of experience to join our dynamic team. The ideal candidate will have a strong foundation in Linux, infrastructure automation, containerization, orchestration tools, and cloud platforms. This role offers an opportunity to work on cutting-edge technologies and contribute to the development and maintenance of scalable, secure, and efficient CI/CD pipelines. 

Key Responsibilities: 

● Design, implement, and maintain scalable CI/CD pipelines to streamline software development and deployment. 

● Manage, monitor, and optimize infrastructure using tools like Terraform for Infrastructure as Code (IaC). 

● Deploy, configure, and manage containerized applications using Docker and orchestrate them with Kubernetes. 

● Develop and maintain Helm charts for managing Kubernetes deployments.

● Automate repetitive operational tasks using scripting languages such as Python, Bash, or PowerShell. 

● Collaborate with development teams to ensure seamless integration and delivery of applications. 

● Monitor and troubleshoot system performance, ensuring high availability and reliability of services. 

● Configure and maintain cloud infrastructure on AWS.

● Implement and maintain security best practices in cloud environments and CI/CD pipelines. 

● Manage and optimize system logs and metrics using monitoring tools like Prometheus, Grafana, ELK Stack, or Cloud-native monitoring tools. 

Key Requirements: 

● Experience: 3-8 years in a DevOps or similar role. 

● Linux: Strong proficiency in Linux-based systems, including configuration, troubleshooting, and performance tuning is must

● IaC Tools: Hands-on experience with Terraform for infrastructure provisioning and automation. 

● Containerization: Proficient in using Docker to build, deploy, and manage containers. 

● Kubernetes: Experience with Kubernetes for container orchestration, including knowledge of deployments, services, pv, pvc and ingress controllers.

● Helm Charts: Familiarity with creating and managing Helm charts for Kubernetes applications. 

● CI/CD Tools: Knowledge of tools like Jenkins, GitHub Actions, GitLab CI/CD, or CircleCI for continuous integration and deployment. 

● Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). 

● Scripting: Proficiency in automation scripting using Python, Bash, or similar languages. 

● Monitoring: Understanding of monitoring and logging tools such as Prometheus, Grafana, or ELK Stack. 

● Version Control: Strong experience with version control tools like Git. 

Preferred Qualifications: 

● Knowledge of networking concepts (e.g., DNS, load balancing, firewalls).

● Familiarity with security practices such as role-based access control (RBAC) and secrets management. 

● Exposure to Agile/Scrum methodologies and tools like Jira. 

● Certification in any of the cloud platforms (AWS Certified DevOps Engineer, Azure DevOps Expert, or GCP Professional DevOps Engineer) is a plus. 

Soft Skills: 

● Strong problem-solving and troubleshooting skills. 

● Ability to work collaboratively in a team-oriented environment. 

● Excellent communication and documentation skills. 

● Proactive approach to learning new tools and technologies. 

Note: Experience over Linux is Must.

We are looking for a highly skilled and motivated .NET Developer to join our team immediately. As a .NET Developer, you will be responsible for developing, customizing, and maintaining software solutions that align with our vision of creating transformative justice technologies. You will work closely with product managers, designers, and other developers to deliver robust and scalable applications.

Key Responsibilities

• Develop, test, and maintain efficient, reusable, and reliable code using .NET Core and .NET Framework technologies.

• Design and implement scalable APIs, web services, and applications.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Troubleshoot, debug, and upgrade existing software.

• Write clean, scalable code following best coding practices.

• Participate in code reviews to maintain code quality standards.

• Ensure the performance, quality, and responsiveness of applications.

• Stay updated with the latest industry trends and technologies relevant to .NET development.

• Support continuous improvement by investigating alternatives and technologies to drive innovation.

• Create technical documentation for reference and reporting.

Key Skills and Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.

• 2–5 years of proven experience as a .NET Developer (Immediate Joiners Preferred).

• Strong proficiency in C#, ASP.NET Core, ASP.NET MVC, and Entity Framework.

• Experience with front-end technologies such as HTML5, CSS3, JavaScript, jQuery, and preferably Angular or React.

• Proficiency in RESTful APIs and Microservices architecture.

• Experience with MS SQL Server, including writing complex queries, stored procedures, and performance tuning.

• Familiarity with Azure, AWS, or other cloud services is a plus.

• Solid understanding of object-oriented programming (OOP).

• Knowledge of Agile/Scrum development methodologies.

• Strong problem-solving skills and attention to detail.

• Excellent communication and interpersonal skills.

Business Analyst (IT Services – Web, Mobile Apps, AI)

Location: Mohali, Punjab

Experience: 4+ Years

Job Overview:

We are looking for a skilled Business Analyst with experience in IT services, including Web, Mobile Apps, and AI. The ideal candidate will play a key role in converting leads, preparing project documentation, and ensuring seamless coordination from lead conversion to project execution.

Key Responsibilities:

• Collaborate with the sales team to analyze and convert leads into potential business opportunities.
• Prepare detailed project documentation, including proposals, requirements, and functional specifications.
• Work closely with Project Managers to define project scope, deliverables, and timelines.
• Develop and maintain project timelines to ensure smooth execution and delivery.
• Act as a bridge between clients, sales teams, and development teams to ensure clear communication and successful project execution.

Requirements:

• Minimum 4+ years of experience as a Business Analyst in IT services.
• Strong experience in proposal writing and technical documentation.
• Excellent coordination skills with Project Managers and clients.
• Ability to manage multiple projects and ensure timely execution.
• Strong analytical and problem-solving skills.

Join our team and be a part of innovative IT solutions in Web, Mobile Apps, and AI!

About Us: Hoop Konsulting is an IT consulting and software development company focused on delivering custom software solutions to clients globally. Our core values of integrity, trust, respect, hard work, and mutual growth are the foundation of everything we do.  

Job Description: 

We are seeking a highly skilled and experienced Senior Software Engineer to join our dynamic team. The ideal candidate will have a strong background in developing complex web applications using the MEAN (MongoDB, Express.js, Angular, Node.js) stack. As a Senior Developer, you will be responsible for developing, and maintaining web applications, ensuring high performance and responsiveness to requests from the front-end.  

Key Responsibilities: 

• Develop, and maintain scalable web applications using the MEAN stack (MongoDB, Express.js, Angular, Node.js). 
• Collaborate with cross-functional teams to define, design, and ship new features. 
• Ensure the performance, quality, and responsiveness of applications. 
• Identify and correct bottlenecks and fix bugs. 
• Help maintain code quality, organization, and automation. 
• Participate in code reviews and provide constructive feedback to team members. 
• Stay up-to-date with the latest industry trends and technologies. 
• Mentor and guide junior developers. 

Qualifications: 

• 5+ years of experience in web development, with a focus on the MEAN stack. 
• Strong proficiency in JavaScript and TypeScript. 
• Extensive experience with Angular and Node.js. 
• Proficiency with MongoDB and Express.js. 
• Experience with RESTful API design and implementation. 
• Knowledge of front-end technologies such as HTML5, CSS3, and JavaScript frameworks. 
• Familiarity with version control systems, such as Git. 
• Strong problem-solving skills and attention to detail. 
• Excellent communication and teamwork skills. 
• Ability to work independently and manage multiple projects simultaneously. 

Preferred Qualifications: 

• Experience with cloud platforms such as AWS, Azure, or Google Cloud. 
• Experience with Agile/Scrum methodologies. 

What We Offer: 

• Competitive salary and benefits package. 
• Health and accidental insurance 
• Opportunities for professional growth and development. 
• A collaborative and innovative work environment. 
• A chance to work on exciting and challenging projects with international clients. 

If you are a passionate and experienced MEAN Stack Senior Software Engineer, looking to be a part of a professional, conducive, growth oriented environment,  we would love to hear from you. Apply now to join our talented team at Hoop Konsulting! 

As a Full Stack Developer, you will be working on the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end

• Participating in the full development life cycle, including implementing design, coding, testing, and production release
• creating modules and components in React and coupling them together into a functional app
• Understanding the nature of asynchronous programming and its quirks and workaround
• Integrating multiple data sources and databases into one system
• Creating database schemas that represent and support business processes
• Driving innovation through rapid prototyping and iterative development

Desired Candidate Profile

1. Research for incomplete information in our database from search engine.

2. Enter specific and right data into our databases.

3. Keep information confidential.

We are looking for a full-stack Javascript developer mainly with Javascript Frameworks (React, Angular) and NodeJS skillset.

As a Frontend JS Developer, you will be required to implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance.

As a NodeJS developer, you will need to focus on the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

Responsibilities

• Participate in the full development life cycle, including implementing design, coding, testing and production release

• Your main duties will include creating modules and components in React and coupling them together into a functional app.

• Understanding the nature of asynchronous programming and its quirks and workarounds

• Integration of multiple data sources and databases into one system

• Creating database schemas that represent and support business processes

• Drive innovation through rapid prototyping and iterative development

Qualifications

• Passionate about developing amazing user experiences

• Strong proficiency with JavaScript (Object Oriented)

• At least 1 year of experience working in MEAN or MERN stack - i.e. React/Angular and Nodejs

• Deep knowledge of Frontend Application practices and commonly used modules based on extensive work experience along with Node.js applications on top of RESTful APIs

• Experience with web frontend technologies such as HTML5, CSS3,  Bootstrap

• Proficient understanding of code versioning tools, such as Git is a plus

• Knowledge Experience in building ionic/hybrid apps is a huge positive