Business Developer

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Job Description: Sr. Business Development Executive

Experience: 4+ Years

Job Location: Ahmedabad (WFO Only)

Roles & Responsibilities:-

• To find, nurture, qualify and close opportunities to meet the revenue quota by the Business team. 
• Generate qualified opportunities through Bidding, phone calls, emails, internet research etc.
• Manage outbound calling by the team to US-based prospects. 
• Execute call and email campaigns to generate new sales prospects and manage the pipeline.
• Work with the executive team to design and improve outbound efforts Comprehensive utilization of use of sales tools such as LinkedIn, Freelancer, Guru, Elance and other tools to research opportunities.
• Business Development & Client Servicing for Website and Mobile Design and Development Services.
• Generate leads, follow-up & client servicing. 
• Initiate prospects' communication and make presentations. 
• Negotiate terms & understand client requirements. 
• Raise invoices & manage collections from clients.
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Primary Responsibilities

• Understand current state architecture, including pain points.
• Create and document future state architectural options to address specific issues or initiatives using Machine Learning.
• Innovate and scale architectural best practices around building and operating ML workloads by collaborating with stakeholders across the organization.
• Develop CI/CD & ML pipelines that help to achieve end-to-end ML model development lifecycle from data preparation and feature engineering to model deployment and retraining.
• Provide recommendations around security, cost, performance, reliability, and operational efficiency and implement them
• Provide thought leadership around the use of industry standard tools and models (including commercially available models and tools) by leveraging experience and current industry trends.
• Collaborate with the Enterprise Architect, consulting partners and client IT team as warranted to establish and implement strategic initiatives.
• Make recommendations and assess proposals for optimization.
• Identify operational issues and recommend and implement strategies to resolve problems.

Must have:

• 3+ years of experience in developing CI/CD & ML pipelines for end-to-end ML model/workloads development
• Strong knowledge in ML operations and DevOps workflows and tools such as Git, AWS CodeBuild & CodePipeline, Jenkins, AWS CloudFormation, and others
• Background in ML algorithm development, AI/ML Platforms, Deep Learning, ML Operations in the cloud environment.
• Strong programming skillset with high proficiency in Python, R, etc.
• Strong knowledge of AWS cloud and its technologies such as S3, Redshift, Athena, Glue, SageMaker etc.
• Working knowledge of databases, data warehouses, data preparation and integration tools, along with big data parallel processing layers such as Apache Spark or Hadoop
• Knowledge of pure and applied math, ML and DL frameworks, and ML techniques, such as random forest and neural networks
• Ability to collaborate with Data scientist, Data Engineers, Leaders, and other IT teams
• Ability to work with multiple projects and work streams at one time. Must be able to deliver results based upon project deadlines.
• Willing to flex daily work schedule to allow for time-zone differences for global team communications
• Strong interpersonal and communication skills

Roles and Responsibilities

• Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling, networking, and referrals.
• Build and maintain strong relationships with clients to understand their trading needs and provide tailored investment solutions.
• Execute trades on behalf of clients and ensure timely and accurate order execution.
• Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations.
• Collaborate with the research and analysis team to develop market insights and trading strategies.
• Provide exceptional customer service and support to clients throughout the trading process.
• Meet and exceed sales targets and performance metrics.

Desired Candidate Profile

• Bachelor's degree in Finance, Business, Economics, or a related field.
• Proven track record of success in client acquisition and sales within the financial services industry, preferably in FX trading.
• Strong understanding of financial markets, trading instruments, and risk management principles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, competitive environment.

Perks and Benefits

• Desired Incentives.
• Overseas Trip by Company.
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.

Job Role: Placement Co-Ordinator

Roles & Responsibilities:

• Proactively identify, contact, and build relationships with HRs, hiring managers, and recruiters across IT and digital industries.
• Search and monitor job sites, industry platforms, and portals for relevant openings
• Share relevant job openings with eligible candidates and ensure timely application submissions.
• Coordinate and execute successful placement drives to connect students
• Reach out to recruiters and hiring managers to understand their workforce requirements
• Maintain and update placement data for transparency and accountability.

Key Skills Required:

• Must have strong english communication skills
• Extroverted and outgoing personality.
• Any experience is fine.
• Strong ability to identify and build relationships
• Excellent communication, research, and networking skills.
• Effective organizational and reporting abilities
• Ability to work as part of a team.

Candidates from Western line will be preferred.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Office Timing: 9.00 am - 6 pm | Mon - Sat | 6 Days Working

Job Description:

We are seeking a skilled Shopify App Developer with experience in React/Remix and a strong foundation in HTML, CSS, JavaScript, and jQuery. The ideal candidate will be responsible for building and maintaining custom Shopify applications, enhancing user interfaces, and ensuring seamless e-commerce experiences for our clients. This role requires a strong understanding of Shopify’s ecosystem, combined with frontend development skills to deliver high-quality, scalable solutions.

Key Responsibilities:

• React Develop, test, and maintain custom Shopify apps to enhance store functionality.
• Collaborate with the design and product teams to implement responsive and user-friendly UI/UX features.
• Utilize React and Remix frameworks to build dynamic, interactive web applications.
• Write clean, modular, and scalable code using HTML, CSS, JavaScript, and jQuery.
• Integrate third-party APIs and manage data securely within Shopify.
• Optimize applications for speed and scalability across various devices and browsers.
• Stay updated on Shopify platform updates, best practices, and industry trends.
• Develop, test, and maintain custom Shopify apps to enhance store functionality.
• Collaborate with the design and product teams to implement responsive and user-friendly UI/UX features.
• Utilize React and Remix frameworks to build dynamic, interactive web applications.
• Write clean, modular, and scalable code using HTML, CSS, JavaScript, and jQuery.
• Integrate third-party APIs and manage data securely within Shopify.
• Optimize applications for speed and scalability across various devices and browsers.
• Stay updated on Shopify platform updates, best practices, and industry trends.

·       4+ years of SAP industry experience, preferably handling Technical Architecture roles in complex organization(s), of which SAP Architecture - 2+ years, SAP S4/HANA - 2+ years.

·       Should have experience in Global template development and rollouts

·       Excellent ABAP Programming skills with good knowledge on ABAP Object Oriented programming

·       Good knowledge in Gateway, SICF services with OData / any other formats

·       Extensive knowledge and experience on BOPF, RAP, ODATA Services, CDS, S4HANA (AMDP, CDS, Modelling & Scripting).

·       Should have experience in S/4HANA implementations/Template development (at least 1 Implementation)

·       Provide architectural and technical guidance to the Project development team

·       Expertise in contributing towards the implementation, support and roll-out of all SAP modules FI, MM, SD, etc..

·       Leading onsite & offshore S4HANA team from multiple locations which is responsible for providing S4HANA Solutions globally.

·       Managed onsite development & support, functional specification review, technical specification writing, performance tuning and incident analysis and solutions.

·       Skilled in understanding the business scenarios for all modules SD,MM & FI modules from SAP technical perspective to meet the implementation requirements

·       Experience in major consolidation and template-based SAP projects for SAP landscapes (preferred)

Masters India is looking for business development executives, who can deliver measurable success. Our ideal candidateis highly motivated, an excellent communicator, can work well within a co-operative and friendly team as well as should be able to work on their own initiative. The primary focus of the role is to work with the Sales team . There will be opportunity to learn to deliver these opportunities through the sales cycle to successful closure. The candidate should be proactive and should be to impact positive change to add value to our business. This position will be based at Masters India office in Noida, Sector 63. Thereis significant opportunity for career progression at Masters India.

Key Responsibilities:

• Sourcenew sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understandcustomer needs and requirements
• Closesales and achieve quarterly quotas
• Maintainand expand your database of prospects within your assigned territory
• Teamwith channel partners to build pipeline and close deals
• Performeffective online and offline demos to prospect

• Shouldhave highly developed all round interpersonal 
• Shouldhave impeccable communication 
• Excellentcommunication, presentation, networking and negotiation 
• Customerservice oriented with a positive, well-motivated 
• Conscientious,hard-working and driven mindset to improve sales and activity performance beyond 
• CompetentIT skills with a well-equipped knowledge of Microsoft Office, Google programs and social networking 
• Peoplewho have an experience is telecalling and lead generation will be 

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed