BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Responsibilities and Duties
- Provide world-class client support by working with clients to establish critical goals.
- Take ownership of the customer’s operational needs and steward throughout the organization as required.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Responsible for customer onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
- Ensure CSATs and NPS scores are maintained Assisting Sales Team
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Patient and active listener.
- Passion for service.
Qualifications and Skills
- High computer literacy and ability to learn new software.
- Knowledge of Technology and Software Solutions.
- Bachelor’s degree or equivalent education in Computer Engineering preferred.
- Job experience of 6 months to 2 years would be preferred.
- People from the Gurgaon location would be preferred.

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About the Company:
Equirus is a leading mid-market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Job description:
• Empanel distributors to sell the investment management schemes
• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channels, and direct clients, as outlined.
• Handling channel and client queries
Strategy Planning:
• Achieve set targets through a designed strategy
• Keep monitoring & review strategy on an ongoing basis
Internal Coordination:
• Liaising with senior management to arrive at clear objectives for the department
• Resource planning
• Liaising with investment teams to enable client interaction & information
• Liaising with operations and ensuring smooth functioning between the department & operations.
• Ensure proper compliance concerning all channel partners - distributors/clients etc.
Compliance:
• Ensure all activities are as per proper compliance internally and as per regulatory requirements
• Ensure all distributor agreements/client documentation has met all regulatory & compliance requirements on an ongoing basis.
Location: Mumbai
Qualifications:
• Graduate
• Great command over English & Regional Language.
• Experience 4 – 5 years of B2B Sales


Requirements:
- Hands-on working knowledge and experience is required in:
- Extensive experience working on C#, . net and. net core frameworks
- Extensive experience working on React, Javascript and Typescript
- Relational Databases (SQL Server, Oracle, PostgreSQL, etc. )
- NoSQL Databases (Mongo, Cloud Spanner, etc. )
- Agile Methodologies (Scrum, TDD, BDD, etc. )
- Experience working with distributed teams across regions and time zones
- Strong organisational skills
- Display detailed, critical, quality-oriented, skeptical thinking about the product
- Experience with several of the following tools/technologies is desirable: GIT, Jira, Jenkins, SharePoint, Visual Studio Code.
- Microservices Architecture, Domain Driver Design, Test Driven Development is a bonus
- Design Patterns and implementing the Design Patterns
- Development of Complex Application and System Architectures
- Data Structures and Algorithms using Typescript, C# and. NET
- Experience working in Google Cloud will be a big bonus as all our systems are in the Cloud 7
- Knowledge of REST and gRPC API's is a bonus
- Knowledge of the following technologies is a plus:
- Continuous Integration and Continuous Delivery Tools like GitHub, Git, etc.
- Containerisation Technologies (Docker)
Job Title:- Business Development Representative (Founding member)
Job Location:- Remote
About Qrata:
Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing start-ups using qrata’s talent marketplaces. To sign-up please visit Qrata Talent Sign-Up
We are currently scouting for Business Development Representative (Founding member)
Our Client Story:
They are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription based models to more granular usage based models, billing and pricing infrastructure needs to be completely reimagined.
It is founded by two folks who sold their previous start-ups to Snapdeal and Gaana respectively. They have experience at organizations such as Google, Basepair, Elevation Capital, IIT Bombay, IIT Delhi and Harvard Business School. We are funded by marquee global investors, including Bessemer Venture Partners.
What you will do:
We are building our founding team, and are looking for:
- engineers who can optimize for quick iteration, fast deployment and having a great developer experience.
- sales, marketing and growth folks who are excited to push the envelope on GTM (go to market) innovation
You should be excited about learning and meaningfully shaping the trajectory of an early stage startup from Day 0 in its journey.
Qualification:
In order to succeed, SaaS companies need to innovate not only on product, but also GTM (go to market). An innovative, multi-pronged GTM approach is critical to stand out and attract customers.
The good part is that we are building a “pain-killer”, as opposed to a “vitamin”, which makes it much easier to sell and market 🙂 The pain is severe, the product is best in class, and the market is huge - it doesn’t get better than this.
We are selling to the mid-market and enterprise, with a fairly high touch sales process. We are setting up best-in-class sales machinery to scalably and predictably drive revenue.
What you can expect:
- Ownership and autonomy: As a founding team member, you have immense responsibility. You own and drive the execution.
- Learning: You will work on challenging problems and engage in some of the most meaningful work of your life.
- You will have to figure out our Go-To-Market playbook from scratch - channels, messaging, discovery, demos, sales cycle, personas, nurturing, partnerships etc. Expect a whole lot of iteration and first principles thinking.
- Culture:
- We don’t take ourselves too seriously, and know how to have fun :)
- Health of our team is most important to us. Balance work with life - be productive, not busy.
- Being remote first, we thrive via async communication.
- Flexibility: Remote - work from wherever you are in the world; If you prefer coming to office in person, we have a physical space in Indiranagar, Bangalore 🙂
- Compensation: We offer competitive salary with generous ESOPs
- Benefits (for full time roles):
- Health insurance
- Generous vacation policy
- Learning and development budget
- Team events and company offsites
- Maternity and Paternity benefits
- Company laptop


Backend Web Developer
Our client operates from 18 cities across 13 countries. Our investment personnel manage US $247 billion across a wide range of global, regional and country-specific strategies - both traditional and alternative - in listed equity and fixed income. At Lazard Asset Management, we pride ourselves in balancing the feel of a small firm with the scale of a large global organization. Our entrepreneurial culture and flat management structure foster an environment in which good ideas can take flight, no matter where they come from.
Our client is looking for an innovative software engineer to join our IT department. This individual will be working on the systems that support the global sales and marketing organization. This role will be responsible for building and supporting the backend services and API’s used in all of the applications. This role requires a highly motivated, organized and experienced developer with pride of ownership reflected through clean design, code quality and a disciplined software development approach.
Key Responsibilities
- Design and implement middle-tier web applications, and RESTful services.
- Collaborate with front-end developers to integrate user-facing elements with server side logic.
- Support existing software with quick troubleshooting and issue resolution.
- Be part of an empowered team following agile methodologies.
Desired Candidate Profile:
- 5+ year’s applications development experience with full-stack development and agile frameworks.
- Strong understanding of object-oriented programming and service-oriented design.
- Work effectively both as a contributing team member and independently.
- Strong verbal and written communication skills.
- Creative problem solving with the ability to present multiple solutions and potential side effects.
- Fast paced programming mentality with quick turnaround.
Required Skills:
- Expertise with API creation and RESTful services.
- Expertise developing backend server components using Python, NodeJS, C#
- Expertise building micro service architecture.
- Experiencebuilding and supporting websites using CMS systems (Tridion, Drupal, AEM)
- Experience and proficiency with relational databases (SQL Server, Oracle, Sybase).
- Experience and proficiency with NoSQL databases (MongoDB, Cassandra).
Desired Skills:
- Experience running services on container technologies like Kubernetes and Docker.
- Amazon AWS or equivalent cloud architecture experience with a major cloud provider.
- Experience with Jira.
- Experience building CI/CD pipelines using Jenkins or TeamCity.
- Experience with CRM systems especially Salesforce is a plus.

Hiring Laravel Developers for Toolyt.
We are looking for an experienced Laravel Developer to join our tech team. You will be responsible for the back-end side of our web applications.
If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As a Back-end developer, you’ll work closely with our engineers to ensure system consistency and improve the user experience.
You should be able to develop and maintain functional and stable web applications on Laravel
Responsibilities
- Participate in the entire application lifecycle, focusing on coding and debugging
- Write clean code to develop functional web applications
- Troubleshoot and debug applications
- Perform UI tests to optimize performance
- Manage cutting-edge technologies to improve legacy applications
- Collaborate with Front-end developers to integrate user-facing elements with server-side logic
- Gather and address technical and design requirements
- Provide training and support to internal teams
- Build reusable code and libraries for future use
- Liaise with developers, designers and system administrators to identify new features
- Follow emerging technologies
Requirements
- Experience in working on Laravel Framework (min 3 years)
- Proven work experience as a Back-end developer
- In-depth understanding of the entire web development process (design, development and deployment)
- Hands on experience with programming languages like Java, Ruby, PHP and Python
- Working knowledge of CMS framework
- Familiarity with front-end languages (e.g. HTML, JavaScript and CSS)
- Excellent analytical and time management skills
- Teamwork skills with a problem-solving attitude



React Native Developer
- Experience in React-native, IOS Development (with Swift).
- Experience in IOS SWIFT Framework
- Proven experience in React Native components in native iOS and Android
- Good understanding of Android / iOS / Web design guidelines, SDK and excellent JavaScript skills.
- Knowledge of React and the Java script ecosystem
- Exposure to other hybrid mobile platforms like IONIC,Sencha, HTML5, PhoneGap, jQuery Mobile etc.
- Familiarity with RESTful APIs development.
- Expertise with code testing best practices, including unit and integration testing to ensure quality of code.
- Familiarity with code versioning tools such as Git, SVN, Github.
- Excellent verbal and written communication skills
Preferred Skills & Knowledge: IOS Development (Swift), React Native
Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet. For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge.
Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars 24, and other top startups in India.
- Generating leads by calling in international shift (9PM-9AM).
- Cold Calling of leads on a daily basis
- Generating trial classes by pitching to the parents to take the Trial Class
- Visualizing, managing and achieving targets
- Closing the sale through smart and strategic approach
- Delivering, achieving the KRA's and the defining customer experience
- Presenting detailed information and responding to questions from managers, clients, and customers
What you need to have:
- Any graduate with demonstrable ed tech sales experience of 1-3 years.
- Should have good communication skills.
- Flexible for 6 days working, Rotational shift timing (International Shift) and offs.
- Should be able/willing to attend inbound calls.
Experience: 1 to 3 years
Annual CTC: Rupees 2,00,000 to 3,60,000





