BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Responsibilities and Duties
- Provide world-class client support by working with clients to establish critical goals.
- Take ownership of the customer’s operational needs and steward throughout the organization as required.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Responsible for customer onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
- Ensure CSATs and NPS scores are maintained Assisting Sales Team
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Patient and active listener.
- Passion for service.
Qualifications and Skills
- High computer literacy and ability to learn new software.
- Knowledge of Technology and Software Solutions.
- Bachelor’s degree or equivalent education in Computer Engineering preferred.
- Job experience of 6 months to 2 years would be preferred.
- People from the Gurgaon location would be preferred.
Shubham Vishwakarma
Full Stack Developer - Averlon
About BhaiFi Networks Private Limited
About
Connect with the team
Company social profiles
Similar jobs
React.js
NodeJS (Node.js)Please Apply on Below Link
https://app.ismartrecruit.com/jobDescription?x=E7pc21hcnRzaGlwaHViLmNvbV8yNF9QUk9NT1RFVVJMX2VuQ9e
Job Description
We are seeking a passionate and innovative Software Development Engineer (AI) to join our engineering team in building next-generation Maritime SaaS solutions. The ideal candidate will have hands-on experience in Agentic AI development, working with cutting-edge frameworks and contributing to the development of scalable, AI-driven products. This role involves end-to-end product development, from concept to deployment, leveraging modern programming stacks and AI frameworks.
Total Experience: 1–4 Years
Requirements
- Bachelor’s or master’s degree in computer science, Engineering, or related field.
- 1–4 years of professional software development experience.
- Proven experience in AI-driven product development.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively in agile, cross-functional teams.
- Excellent communication and documentation skills.
Desired Skillset
- Agentic AI Development experience using frameworks like LangGraph, LangChain.
- MCP Server Development exposure.
- Hands-on experience in LLM-based product development.
- Proficiency in Python, with practical knowledge of AI/ML model integration.
- Strong development skills in React.js and Node.js.
- Understanding of SaaS architecture and cloud deployment practices (AWS, Azure, or GCP preferred).
- Familiarity with containerization tools (Docker, Kubernetes) is a plus.
Data Science
Machine Learning (ML)
Pythonheads to solve complex business problems
- Develop statistical, and machine learning-based models/pipelines/methods to improve business
processes and engagements
- Conduct sophisticated data mining analyses of large volumes of data and build data science
models, as required, as part of the credit and risk underwriting solutions; customer engagement and
retention; new business initiatives; business process improvements
- Translate data mining results into a clear business-focused deliverable for decisionmakers
- Working with Application Developers on integrating machine learning algorithms and data mining
models into operational systems so it could lead to automation, productivity increase, and time
savings
- Provide the technical direction required to resolve complex issues to ensure the on-time delivery of
solutions that meet the business team’s expectations. May need to develop new methods to apply
to situations
- Knowledge of how to leverage statistical models in algorithms is a must
- Experience in multivariate analysis; identifying how several parameters can affect
retention/behaviour of the customer and identifying actions at different points of the customer lifecycle
Extensive experience coding in Python and having mentored teams to learn the same
- Great understanding of the data science landscape and what tools to leverage for different
problems
- A great structured thinker that could bring structure to any data science problem quickly
- Ability to visualize data stories and adept in data visualization tools and present insights as cohesive
stories to senior leadership
- Excellent capability to organize large data sets collected from many sources (web APIs and internal
databases) to get actionable insights
- Initiate data science programs in the team and collaborate across other data science teams to build
a knowledge database
Job Title: Senior/Lead Performance Test Engineer (JMeter Specialist)
Experience: 5-10 Years
Location: Remote / Pune, India
Job Summary:
We are looking for a highly skilled and experienced Senior/Lead Performance Test Engineer with a strong background in Apache JMeter to lead and execute performance testing initiatives for our web and mobile applications. The ideal candidate will be a hands-on expert in designing, scripting, executing, and analyzing complex performance tests, identifying bottlenecks, and collaborating with cross-functional teams to optimize system performance. This role is critical in ensuring our applications deliver exceptional user experiences under various load conditions.
Key Responsibilities:
Performance Test Strategy & Planning:
Define, develop, and implement comprehensive performance test strategies and plans aligned with project requirements and business objectives for web and mobile applications.
Collaborate with product owners, developers, architects, and operations teams to understand non-functional requirements (NFRs) and service level agreements (SLAs).
Determine appropriate performance test types (Load, Stress, Endurance, Spike, Scalability) and define relevant performance metrics and acceptance criteria.
Scripting & Test Development (JMeter Focus):
Design, develop, and maintain robust and scalable performance test scripts using Apache JMeter for various protocols (HTTP/S, REST, SOAP, JDBC, etc.).
Implement advanced JMeter features including correlation, parameterization, assertions, custom listeners, and logic controllers to simulate realistic user behavior.
Develop modular and reusable test assets.
Integrate performance test scripts into CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps) for continuous performance monitoring.
Test Execution & Monitoring:
Set up and configure performance test environments, ensuring they accurately mimic production infrastructure (including cloud environments like AWS, Azure, GCP).
Execute performance tests in various environments, managing large-scale load generation using JMeter (standalone or distributed mode).
Monitor system resources (CPU, Memory, Disk I/O, Network) and application performance metrics using various tools (e.g., Grafana, Prometheus, ELK stack, AppDynamics, Dynatrace, New Relic) during test execution.
Analysis & Reporting:
Analyze complex performance test results, identify performance bottlenecks, and pinpoint root causes across application, database, and infrastructure layers.
Interpret monitoring data, logs, and profiling reports to provide actionable insights and recommendations for performance improvements.
Prepare clear, concise, and comprehensive performance test reports, presenting findings, risks, and optimization recommendations to technical and non-technical stakeholders.
Collaboration & Mentorship:
Work closely with development and DevOps teams to troubleshoot, optimize, and resolve performance issues.
Act as a subject matter expert in performance testing, providing technical guidance and mentoring to junior team members.
Contribute to the continuous improvement of performance testing processes, tools, and best practices.
Required Skills & Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field.
5-10 years of hands-on experience in performance testing, with a strong focus on web and mobile applications.
Expert-level proficiency with Apache JMeter for scripting, execution, and analysis.
Strong understanding of performance testing methodologies, concepts (e.g., throughput, response time, latency, concurrency), and lifecycle.
Experience with performance monitoring tools such as Grafana, Prometheus, CloudWatch, Azure Monitor, GCP Monitoring, AppDynamics, Dynatrace, or New Relic.
Solid understanding of web technologies (HTTP/S, REST APIs, WebSockets, HTML, CSS, JavaScript) and modern application architectures (Microservices, Serverless).
Experience with database performance analysis (SQL/NoSQL) and ability to write complex SQL queries.
Familiarity with cloud platforms (AWS, Azure, GCP) and experience in testing applications deployed in cloud environments.
Proficiency in scripting languages (e.g., Groovy, Python, Shell scripting) for custom scripting and automation.
Excellent analytical, problem-solving, and debugging skills.
Strong communication (written and verbal) and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
Ability to work independently, manage multiple priorities, and thrive in a remote or hybrid work setup.
Good to Have Skills:
Experience with other performance testing tools (e.g., LoadRunner, Gatling, k6, BlazeMeter).
Knowledge of CI/CD pipelines and experience integrating performance tests into automated pipelines.
Understanding of containerization technologies (Docker, Kubernetes).
Experience with mobile application performance testing tools and techniques (e.g., device-level monitoring, network emulation).
Certifications in performance testing or cloud platforms.
Redis
PostgreSQL
MongoDBAbout NomiSo India: Nomiso is a product and services engineering company. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management.
Our mission is to Empower and Enhance the lives of our customers through simple solutions for their complex business problems.
At NomiSo, we encourage entrepreneurial spirit - to learn, grow and improve. A great workplace thrives on ideas and opportunities. That is a part of our DNA. We’re in pursuit of colleagues who share similar passions, are nimble, and thrive when challenged. We offer a positive, stimulating, and fun environment – with opportunities to grow, a fast-paced approach to innovation, and a place where your views are valued and encouraged.
We invite you to push your boundaries and join us in fulfilling your career aspirations!
What You Can Expect from Us:
We work hard to provide our team with the best opportunities to grow their careers. You can expect to be a pioneer of ideas, a student of innovation, and a leader of thought. Innovation and thought leadership is at the center of everything we do at all levels of the company. Let’s make your career great!
Position Overview:
You will be responsible for creating and managing databases like MongoDB, Maria, and Oracle databases.We greatly value teamwork, so working with developers, debugging, and helping them tune their queries is a highly valued facet of the DBE role. You never will be working “alone” you will have the skillset of many talented engineers and system admins to draw upon when you need it.
Roles and Responsibilities:
- Assist in design and development of database systems.
- Optimize database systems for performance and reliability.
- Perform database maintenance and troubleshooting activities.
- Test database systems and perform bug fixes.
- Provide database solutions based on technical documents and business requirements.
- Develop database functions, scripts, stored procedures and triggers to support application development.
- Provide technical assistance to resolve all database issues related to performance, capacity and access.
- Ensure data integrity and quality in database systems.
- Maintain standard policies for database development activities.
- Identify and rectify database errors in a timely manner.
- Create physical and logical database models as per the business requirements.
- Manage and monitor performance, capacity and security of database systems.
- Prepare documentations regarding database design, configuration and change management tasks.
- Mentor database administrators to manage the company databases effectively.
- Perform data back-up and archival on a regular basis.
- Willing to take on challenging tasks under pressure.
- Provide 24x7 on-call support in rotation.
Must Have Skills:
- Candidate with overall 8+ years experience with 3+years in database engineering, administration, and support and should have a minimum of 3+ years specifically in Mongo, Maria, and Oracle DB databases.
- Expertise in Mongo/Maria/MySQL DB administration in a production environment. Must have hands-on NoSQL experience from evaluation of new frameworks to deployment, maintenance, and performance tuning of clusters.
- Solid understanding of SQL and NoSQL landscape and available frameworks.
- Strong in Linux and network maintenance.
- Proficiency in one or more scripting languages, including Perl, Python, and Shell.
- Strong SQL skills and experience.
Good to Have Skills:
- Proficiency with Elastic and Redis is a big plus.
Qualification:
- Bachelor of Science in Computer Science or equivalent technical training and professional work experience.
Location:
- Bangalore
Website: https://www.nomiso.io/
AngularJS (1.x)
Angular (2+)React.jsNodeJS (Node.js)MongoDBkey skills : mern
Requirements:
- Academics (10th, 12th and Bachelors) > 80%
- Highly proficient in JS (EReactJS, NodexpressJS)
- Basic knowledge of PostgreSQL/MongoDB is a plus
- Should have expertise in developing data driven, responsive, modern web applications
- Aptitude to continuously learn new languages/concepts. Breadth of knowledge is required
- Strong fundamentals in programming concepts
- Knowledge of web development concepts and databases
- A really strong passion to towards technology
- Entrepreneurial attitude
Roles and Responsibilities:
- Develop, deploy and maintain IIoT platform used by the whole of Company
- Roll out similar IoT systems across the globe
- Understanding the functional domain deeply.
C++Python
C#
Roles and responsibilities:
- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:
- Inviting parents or the adult learners to a video counseling session
- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase
- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program
How is sales at PlanetSpark different?
- High Intent Leads - you get leads after they take a 1-hour demo.
- Extensive Training- you will get extensive instructor training and on-the-job training
- Career Progression - Get fast-track growth in designation and compensation
- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!
Mission statement for the role:
- Generate revenue by achieving weekly target through consultative inside sales.
Your career path
Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.
- Business development counselor
- Senior business development counselor
- Assistant Manager
- Manager
- Senior Manager
- Associate Director - Associate Vice President - Vice president
Key skills to be successful in the role:
- Excellent communication, interpersonal presentation, and problem-solving skills
- A go better attitude and winning mindset
- Excellent influencing skills and Street smartness
- Performance-driven people who adhere to guidelines set by the organization
What we're looking for?
- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.
- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.
- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.
CULTURE SNEAK-PEAK
Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.
Java
Spring Boot
Vue.jsAngularJS (1.x)Angular (2+)Required skills:
- Backend: Core Java, Spring Boot, Microservices, Hibernate/JPA, Data Structure and Algorithms, and Restful Web Services
- Front end : HTML, CSS, JavaScript, jQuery, Vue.JS, NuxtJS ,Vue-router, Vuex
- Database : MySQL
- Version Control Tool: Git
- Cloud Service: AWS
Job Description:
- Commercial experience using the Full stack Java Development
- Should be strong on basics of core Java - Basic Oops concepts, String, Collections, Exceptions, Interface, Inheritance
- Spring Family - Spring Boot, Spring Core
- Experience in creating Microservice using REST & Spring Boot
- Should be familiar with UI HTML, CSS, JavaScript, Vue.JS framework
- Hands-on experience on Oracle or SQL Server database
- Knowledgeable in AWS
- Agile Experience: Should be able to understand Scrum ceremonies and able to demonstrate experience in Agile
Adobe XDWe are looking for a UI/UX designer with minimum 4 years of hands-on experience in UI/UX designing.
Experience: 4+ years
Education: Bachelor’s/ Master’s degree/diploma preferably in graphics design or animation
Location: Delhi
Desired Candidate Profile:
- Excellent working knowledge of Adobe Photoshop/ Adobe Illustrator/ Sketch/ Adobe XD
- Hands on experience with prototyping tools like Invision, Justinmind or another
- Should be able to conceptualize and design creatives based on the requirements
- Knowledge of UX Design and Interaction Design
- Design clear, attractive and engaging websites & mobile apps
- Must be detail-oriented and have the ability to deliver on time and work under needs
- Must possess good sense of composition, typography, colour
- Keen eye for good design based on current trends and best practices
- Good understanding of Responsive Design development
- Good communication skills to be able to handle Indian & international clients
- Working knowledge of HTML5, CSS, Wordpress will be a plus
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon