BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Responsibilities and Duties
- Provide world-class client support by working with clients to establish critical goals.
- Take ownership of the customer’s operational needs and steward throughout the organization as required.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Responsible for customer onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
- Ensure CSATs and NPS scores are maintained Assisting Sales Team
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Patient and active listener.
- Passion for service.
Qualifications and Skills
- High computer literacy and ability to learn new software.
- Knowledge of Technology and Software Solutions.
- Bachelor’s degree or equivalent education in Computer Engineering preferred.
- Job experience of 6 months to 2 years would be preferred.
- People from the Gurgaon location would be preferred.

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Role & responsibilities
- Approach & pitch inbound/outbound leads
- Work on an outbound approach for lead generation to build a client list to pitch
- Be in touch with existing clients & gather feedback on our services
- Upsell & cross-sell to existing clients.
- Write emailers to activate cold leads
- Cold-calling new leads
- Understand & explain DLT(compliance to be done during onboarding ) to new clients
Preferred candidate profile
- 0-3 years of experience in Sales & Business Development
- Worked in a Startup or Tech product for a few years
- Proficient in spoken & written communication (English)
- Experience in Lead Generation
- Experience in B2B sales
Perks and benefits
- Flexible schedule
- Food provided
- Paid sick time
- Work-Life Balance
- Great Culture to work in
Roles & Responsibilities:
- Responsible for handling enquiries and getting the enrollments done over the phone.
- Performing counseling & career guidance to working professionals via phone.
- Responsible for converting prospects into Enrollment.
- Responsible for resolving queries related to the course offered.
- Responsible for maintaining day to day reports as required.
Key Skills Required:
- Must have effective communication skills & convincing power.
- Should be comfortable for telesales/ inside sales
- Should have relevant experience in telesales/ inside sales.
- Should be at least graduate.
Roles and Responsibilities:
Install and maintain the performance of database servers.
Develop processes for optimizing database security.
Set and maintain database standards.
Manage database access.
Performance tuning of database systems.
Install, upgrade, and manage database applications.
Diagnose and troubleshoot database errors.
Recommend and implement emerging database technologies.
Create and manage database reports, visualizations, and dashboards.
Create automation for repeating database tasks.
Be available for on-call support as needed.
Skills Required:
Strong command of MySQL server tools
Advanced knowledge of database security, backup and recovery, and performance monitoring standards.
Understanding of relational and dimensional data modeling
PowerShell and Unix shell scripting skills
Familiarity with SSAS, SSIS, SSRS
Strong mathematical and statistical knowledge
Excellent written and verbal communication skills
Impeccable attention to detail
Education and Experience Requirements:
Bachelors degree in computer science or a related field.
MCSE/MCSA certifications preferred
Experience with Linux and Windows Server environments
Extensive experience with database technologies (MySQL, MS SQL, PostgreSQL Oracle, MongoDB)
Experience with cloud services (AWS, Microsoft Azure) a plus
Benefits:
5 Days working
Paid Leaves
Healthy work environment
Rewards and Appreciation
Culture of continuous improvement
Employees engagement activities and work life balance
Lumiq is an end-to-end data company. We work with enterprises of various industries like financial, utility and publishing. We create Data Products and Solutions for solving their various business use cases related to AI/ML and Big Data Analytics. We are hiring a talented UX Designer who can help us by focusing on the design and experience of using our products.
Eligibility
Experience
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4-5 years of demonstrated experience in creating and implementing UX design
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Proficient with visual design programs such as Adobe Photoshop and others
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Ability to work effectively in a collaborative environment to create top-performing interfaces for customers
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Experience with coding and ability to troubleshoot using HTML, CSS and comparable languages
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Continued education and research into UX trends and current design strategy and technologies
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Professional written and interpersonal skills when communicating with customers
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Ability to prioritize and manage several milestones and projects efficiently
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Account for challenges using problem-solving skills and seek to optimize data for the best possible outcome
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Experience creating storyboards and product mapping
Must-Have Skills
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Use recent studies and findings to establish the best overall design elements to include in UX design experiences
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Build storyboards to conceptualize designs to accurately convey project plans to customers and senior management
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Design the aesthetics to be implemented within a product, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed
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Combine interface design concepts with digital design and establish milestones to encourage cooperation and teamwork
Good to have Skills
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Understanding of B2B application design
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Good to have Fintech domain design ,Power Point ,Figma, Marvel, Draw.io tools
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In Depth clarity of color theory , color domain psychology
Location : Noida
Role Description
- We are looking to add a Software Engineer to contribute to the development, upgradation and management of our back end services for our website / PWA / app / chatbot / internal tools.
- You will be part of a lean team with a very steep learning / growth opportunity while working on and exploring some of the cutting edge technologies
- This is a full-time role in Mumbai with flexible working hours (including WFH)
- You will be working closely with the founder and be involved in strategic decisions such as back end architecture, tech stack selection, hiring, etc.
- We have multiple products in the pipeline and we need a strong team player who can contribute shoulder-to-shoulder with the existing team in the software development process.
- CTC offered: upto Rs. 22 Lakhs
What are we looking for in the candidate?
- Must have qualities: logical & independent thinker; problem solver; result oriented; takes ownership; ability to work indepenently with end-to-end output delivery; ability to structure the code (to avoid rework in future)
- Experience in writing production quality code in NodeJS, Python, Java, or Ruby on Rails
- Hands on experience in design web application using ExpressJS, Koa, Django
- Experience in designing and developing REST API. Familiarity with GraphQL is a plus.
- Proficient in dealing with SQL and NoSQL databases like MySQL, PostgreSQL MongoDB, Elasticsearch.
- Experience with in-memory databases like Redis or MemCache; webserver like Apache, Nginx.
- Experience in stress testing and unit testing and familiarity with testing platforms is a plus
- Proven experience in implementing user authentication and authorization in distributed systems.
- Capability to integrate multiple data sources and databases into one system.
- Experience in designing and developing scalable system.
- Working experience with one of the cloud services like GCP, AWS , Digital Ocean, Azure, etc.
- Knowledge of low-code / no-code tools to expedite production is a plus
- Engineering degree; Computer Science preferably + minimum 2 years of work experience as a Back End Engineer (NOTE: Please do not apply if you do not meet this criteria)
- Clear communication, strong inter-personal skills
What can you expect to gain from the role?
- Experience of a lifetime by disrupting the antiquated tech of Real Estate
- Steep learning curve with opportunity to
- Opportunity to generate immense wealth for yourselves from the equity allocation
- A good cash salary
- Standard perks (health insurance, medical benefits etc.)
Hiring Process
- CV screening
- Coding Test
- Technical Interview
Head/ Chief Architect - Engineering
About Our Client
Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online. Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.
Since the launch of its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.
About the role:
About the job
- Own and drive product development and engineering management in a fast paced, rapidly changing environment.
- Deliver architectural initiatives that drive revenue and improve efficiency inline with business strategy.
- Develop and maintain a aspirational architectural road map
- Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies.
- Build and lead the technical team with focus on infusing culture resulting in energetic & positive outcomes.
Requirements
- Relevant prior experience in a software product-based company in a leadership position. Minimum of 5+ years experience building applications in high level programming languages - Java, Python or Go
- Strong experience in either or all of databases: MySQL, MongoDB, NOSQL, SQL Server, Oracle. -Strong working knowledge on AWS & Google Cloud & Cloud security.
- Strong working knowledge of Web, caching technologies, API integration technologies & protocols.
- Experience with managing AGILE development methodology and inspire the team to follow best Scrum practices.
- Fair understanding of DevOps would be ideal
- Must be a strong and enthusiastic team player with excellent verbal and written communications skills.
- You are a good communicator who can explain technical concepts to product managers, designers, support and other engineers and you have curiosity about how things work
- Skills in Microservices Architecture, Product Roadmap& tech team management
Regards
Team Merito
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
What you will do:
- Designing emailers, social media (LinkedIn, Facebook, Instagram) posts
- Creating blog headers and blog images
- Working with content creator and content writer to plan and deliver the weekly tasks
- Coming up with creative ways to showcase the message given by content writers and creators
- High-quality and attention-grabbing images that grab the users’ attention and improving the brand’s credibility
- Visually compelling infographics that present valuable information about the company in a compelling way
- Quoting graphics that reflect the vision and message of the brand, enabling followers to relate and build a relationship with the business
- Being the single point of contact for all the graphic design needs in the product
Desired Candidate Profile
What you need to have:- Minimum 1-2 years of experience in graphic designing using various tools
- Hands on experience in Adobe Illustrator, Photoshop
- Hands on experience in various tools (After effects, Premiere pro)
- Ability to work methodically and meet deadlines
- Portfolio of illustrations or other graphics
- Excellent communication skills
- Ability to design and develop graphics and various graphical content to connect with the audiences that are most relevant to us, in a way that’s relevant for them and ensuring the communication is specific and meaningful
- Abilities to balance the WOW (be noticed), HOW (engage and educate) and NOW (drive action) of content marketing
- An undistracted mind, an aspiration for holistic growth, humility, discipline, clear and adequate communication and self confidence to learn and do anything
Preferred Experience & Expertise:
• Bachelor’s degree in the fields of Computer Science, Information Technology, Mathematics, Statistics, or any UX related subjectssuch as digital design/media, digital marketing, graphic design, media technology, and web design. Relevant experience of at least 2 years in lieu of above if from a different stream of education.
• Well-versed in and 2+ years of hands-on demonstrable experience with UX Research and UX Design
• Hands-on development experience in tools like Adobe XD, Photoshop, Illustrator, or any relevant tools.
• 2+ years of hands-on development experience in one or more libraries, frameworks, & technologies such as React JS, HTML5, CSS3, D3, Ant Design, Vis.js, Chart.js, etc.; extra points if you can demonstrate your knowledge with working examples.
• 2+ years of hands-on development experience in JavaScript & TypeScript.
• Familiarity with the domains of
▪ Data Management & Governance
▪ Business Process & Workflow Management
▪ Cloud Computing Infrastructure & Platforms (AWS/Google Cloud/Azure)
• Ability to understand software product vision, objectives, capabilities, and features; and translate into digital experiences
• Artistic eye for design with ability to think creatively
• Accuracy, attention to detail and mastery of information, navigation, and visual design
• Mathematical & statistical aptitude and strong problem-solving skills to determine experiential solutions to UX/UI challenges in the domains of visual data modeling, visual workflow modeling, data browsing, data editing, statistics driven charting, graphs, etc.
• An understanding of the latest trends in UX and self-development skills to keep up to date with such fastchanging trends
• Excellent interpersonal and communication skills to communicate ideas to developers
• Multi-tasking and time management skills, with the ability to prioritize tasks
• Ability to work both independently and in a team
• Professional approach to time, costs, and deadline
- Architecting, Developing, testing, and deploying robust products that are fast, scalable, and highly responsive
- Designing client-side and server-side architecture
- Building the front-end of applications through appealing visual design
- Developing and managing well-functioning databases and applications
- Designing and maintaining large and complex databases, both relational and non-relational databases.
- Establishing, refining and integrating development environment tools and software as needed
- Identifying production and non-production application issues as a part of the deployment
- Deploying applications on the AWS cloud with the ability to quickly debug hosting-related issues.
- Writing effective APIs
- Testing software to ensure responsiveness and efficiency
- Troubleshooting, debugging and upgrading software
- Creating security and data protection settings
- Building features and applications with a mobile responsive design
- Writing technical documentation
- Working with data scientists and analysts to improve software
What you need to have:
- BE/ ME/ BCA/ MCA- Any Computer/ IT Degree
- Expertise in Mongo DB, Express js, React js, Node js, HTML5, CSS3, LESS/ SASS, Bootstrap.
- 3-4 years of experience in server management, Microservice, and AWS knowledge is not mandatory but will be preferable.
- Strong analytical and problem-solving skills
- Comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries.
- Be a team player with a knack for visual design and utility.
- Also familiar with Agile methodologies








