Customer Success Manager

The Position

The Manager – Sales & Business Development role is responsible for driving sales and revenue from existing and new customer accounts within the Banking and Government segments in North India. Your role will sell products, services and solutions through prospecting, networking and executing marketing initiatives and account plans to increase Lipi Data Systems Ltd. footprint within the assigned accounts and/or geography resulting in revenue growth and quota attainment.

Job Responsibilities

• Strategically target business opportunities that leverage high value use cases, in Banking vertical and Government institutions.
• Develop and execute sales strategies and tactics to sell Lipi products, solutions, and services to exceed your sales quotas
• Communicate value propositions to clients that speak intimately to their needs and requirements
• Work to collaborate with the customer on net new opportunities and work through negotiated and RFP sales processes.
• Must understand customer requirements to negotiate the contract, collaborating with other departments of Lipi, as necessary. Negotiate pricing and SLA as appropriate. 
• Utilize client-centric, solutions-oriented selling strategies and hunter’s mentality to identify, qualify, convert sales
• Effectively articulate financial ROI/TCO value, and build value throughout the negotiation process
• Maintain extensive account and opportunity detail in Sales CRM, including account win plans, customer touch points, sales inhibitors, etc.
• Forecast and report revenue projections accurately to management
• Achieve on annual quota, measured quarterly

What We Need From You

• You have 5-7 years of experience successfully selling technology products and solutions to Banks and Government institutions.
• You have a Bachelor’s degree, preferably in a technical discipline or equivalent experience
• You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives.
• Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts
• You keep your pipeline accurate and your forecast updated for management
• Fundamental understanding of self-service products like ATMs, Kiosks is highly desired.
• You have excellent time management skills, and work with high levels of autonomy and self- direction
• You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals
• You are able to travel as necessary to your assigned accounts, and to Company meetings.
• Highly ethical and professional personal conduct.

Location: India (Remote)

Job Overview:

We are seeking an experienced Informatica Customer 360 Cloud MDM Expert to support in building and managing robust master data solutions. The ideal candidate will bring deep expertise in Informatica's MDM tools, with a strong background in data governance, quality management, and integration capabilities.

Key Responsibilities:

• Lead end-to-end MDM implementations using Informatica Customer 360 Cloud, MDM, and Reference 360.
• Collaborate with business and technical teams to define and implement data models.
• Apply best practices in data governance, enforce quality rules, and deliver dashboard solutions for monitoring and insights.
• Build and optimize API and batch integration workflows with performance tuning.
• Document solutions thoroughly and provide technical troubleshooting support.
• Act as a key liaison with stakeholders to understand requirements and ensure successful delivery.

Required Skills & Experience:

• 5+ years of experience in Data Management.
• 3+ years of hands-on expertise with:
• Informatica Customer 360 Cloud MDM
• Reference 360

Proven experience in:

• Data Modeling
• Data Governance and Quality
• Dashboards and Reporting
• API/Batch Integration Development
• Performance Tuning and Optimization
• Strong communication, documentation, and stakeholder interaction skills.

Nice to Have:

• Experience in the pharmaceutical industry or working with global clients.
• Familiarity with regulatory and compliance frameworks in data management.

Job Title: Senior Sofa Maker

Location: Gurgaon

Department: Upholstery / Furniture Manufacturing

Reports To: Production Manager or Head of Manufacturing

Job Summary:

We are seeking an experienced and highly skilled Senior Sofa Maker to join our team. The ideal candidate will have in-depth knowledge of sofa frame construction, upholstery, fabric cutting, and finishing. This role involves leading production processes, mentoring junior team members, and ensuring that all sofas are built to the highest standards of quality and craftsmanship.

Key Responsibilities:

• Construct high-quality sofas from frame to finish, including cutting, assembly, padding, and upholstery.
• Read and interpret technical drawings, patterns, and measurements with precision.
• Select appropriate materials such as wood, foam, springs, and fabric/leather for each sofa model.
• Supervise and guide junior sofa makers and apprentices.
• Inspect finished products for quality, ensuring they meet company standards and client specifications.
• Collaborate with design and production teams to develop and improve sofa designs.
• Maintain tools, equipment, and workspace to ensure a safe and efficient working environment.
• Troubleshoot production issues and propose solutions for continuous improvement.

Requirements:

• Minimum 3–5 years of hands-on experience in sofa or upholstery manufacturing.
• Exceptional craftsmanship and attention to detail.
• Proficiency with upholstery tools and equipment (staple guns, sewing machines, foam cutters, etc.).
• Strong understanding of different sofa construction methods and materials.
• Ability to lift heavy materials and work on your feet for extended periods.
• Team player with strong communication and leadership skills.
• High school diploma or equivalent; formal training in furniture making or upholstery is a plus.

Preferred Qualities:

• Experience in bespoke or custom sofa making.
• Familiarity with both traditional and modern upholstery techniques.
• Passion for quality craftsmanship and customer satisfaction.

We're seeking an experienced Senior Tech Lead to oversee both frontend and backend teams for a production-ready enterprise project. You should possess strong managerial skills along with an entrepreneurial mindset. In this dynamic role, you'll collaborate with cross-functional teams to design, build, and deploy products aligned with our vision and strategy. Your leadership will be key in driving product success from conception to launch, ensuring they meet business objectives and user expectations.

Experience: 7+ Year

Working Time: 12.30 PM to 9.30 PM

Responsibilities:

• Lead and mentor developers: Provide guidance and support to ensure high-quality deliverables and drive engineering best practices. Experienced in leading development teams, fostering collaboration, and mentoring junior engineers for adherence to best practices.
• Collaborate with cross-functional teams: Define project requirements, timelines, and priorities, and coordinate product releases.
• Architect scalable solutions: Design systems for both frontend and backend that are maintainable using modern architecture patterns and RESTful API design principles.
• Project Management Skills: Proficient in Agile methodologies, managing timelines, and prioritizing tasks effectively to ensure project success.
• Define product features: Set sprint goals and translate user feedback into actionable enhancements.
• Problem-Solving Skills: Analytical problem-solver adept at addressing technical challenges and implementing practical solutions.
• Analyze data: Validate product goals and adapt strategies accordingly, and track project progress to ensure timely delivery of features.
• Test and accept product features: Ensure accurate implementation of product features based on user stories.

Requirements

• Bachelor's / Master’s degree in Computer Science or related field.
• Minimum of 3 years of experience in a leadership role.
• Nice to have: Experience in building a product from concept to launch.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Strong proficiency in NodeJS, RESTful APIs, Weaviate Vector Database, and graph databases.
• Proficient in NestJS with full lifecycle experience and expertise in MongoDB integration.
• Proficient in MongoDB, with expertise in NoSQL principles, instance management, data modeling, and efficient query optimization for cloud and on-premise environments.
• Strong proficiency in ReactJS, NextJS, MaterialUI, and React Query.
• Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
• Proficient in AWS services, specializing in Lambda for serverless computing, API,Gateway for secure API management, and integration with IAM, S3, and CloudWatch.
• ​Knowledge of CI/CD principles and tools to automate the testing and deployment of applications.

Benefits

• Gain real-world experience in corporate functioning.
• Learn to collaborate with diverse teams and meet deadlines in a professional environment.
• Access various learning and development programs to explore your passion.
• Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role

Must haves 

• At least 3 years of professional programming experience in Ruby on Rails.
• Solid fundamentals with software development, systems, troubleshooting, and teamwork
• Strong testing habits, passionate towards unit testing and TDD. 
• Good understanding of RDBMS like MySQL, PostgreSQL 
• Strong knowledge of git 
• Good understanding of data structures 
• Strong analytical and problem-solving skills 

Good to have 

• Experience with Javascript