BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Responsibilities and Duties
- Provide world-class client support by working with clients to establish critical goals.
- Take ownership of the customer’s operational needs and steward throughout the organization as required.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Responsible for customer onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
- Ensure CSATs and NPS scores are maintained Assisting Sales Team
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Patient and active listener.
- Passion for service.
Qualifications and Skills
- High computer literacy and ability to learn new software.
- Knowledge of Technology and Software Solutions.
- Bachelor’s degree or equivalent education in Computer Engineering preferred.
- Job experience of 6 months to 2 years would be preferred.
- People from the Gurgaon location would be preferred.
Shubham Vishwakarma
Full Stack Developer - Averlon
About BhaiFi Networks Private Limited
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Angular (2+)Immediate Joiners Preferred. Notice Period - Immediate to 30 Days
Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".
Only applications received via email will be reviewed. Applications through other channels will not be considered.
Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a Senior/Architect ServiceNow Developer to join our team. In this role, you will take ownership of ServiceNow development projects, leading the technical implementation of solutions. You will customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
Responsibilities:
- Independent, technically demanding (further) development of ServiceNow-solutions: Take ownership of ServiceNow development projects, leading the technical implementation of solutions.
- Configuration and customization of ServiceNow applications: Customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
- Development of components for system integration: Create and implement integrations like SSO, LDAP, REST API, SOAP, etc., to ensure seamless data flow.
- Collaborate with business consultants: Work closely with business consultants to understand client needs and translate them into technical solutions, with a focus on ServiceNow (modules ITSM, ITOM, CSM, FSM, IRM, SecOps, Custom plus industry products).
- Configuration of ServiceNow components: Configure Workflows, Business Rules, UI Policies, UI Actions, and Client/Server Scripts to optimize ServiceNow functionality.
- Configuration of Service Portal: Customize and configure Service Portals to provide intuitive user interfaces.
- Create reports, dashboards, and NOW-Performance Analytics widgets.
- Technical documentation: Prepare and maintain detailed technical documentation for developed solutions and configurations.
- Support Competence Center development: Actively support the establishment and growth of the Competence Center in the company.
- Knowledge transfer: Provide mentorship and knowledge transfer to ServiceNow developers, ensuring the team's continuous improvement.
Requirements:
- Several years of experience in the development environment with a focus on ServiceNow.
- Very good knowledge of solution and interface concepts, as well as industry standards such as Ajax, CSS, REST API, Angular, Web Services, SOAP, and XML.
- Excellent programming/scripting skills, ideally in JavaScript.
- Experience in +2 of ServiceNow applications "Customer Service Management", "Field Service Management", "Security Operations", "Integrated Risk Management / Governance, Risk and Compliance", "Financial Services Operations" and/or "IT Service Management", plus custom apps.
- ServiceNow certifications: "ServiceNow Certified System Administrator" (NOW-CSA) and “ServiceNow Certified Application Developer” (NOW-CAD).
- Strong communication skills with very good English language skills (German skills are a plus).
- A degree in computer science or comparable training is required.
Skills & Requirements
ServiceNow development, Ajax, CSS, REST API, Angular, Web Services, SOAP, XML, JavaScript, Customer Service Management, Field Service Management, Security Operations, Integrated Risk Management, Governance Risk and Compliance, Financial Services Operations, IT Service Management, ServiceNow custom applications, ServiceNow Certified System Administrator (NOW-CSA), ServiceNow Certified Application Developer (NOW-CAD).
Salary: Upto 50,000 per month
Experience: 2-5 years
About Us:
Excelohunt Infotech is a dynamic and innovative IT company dedicated to providing personalized, top-tier impactful, and engaging email campaigns to help businesses thrive in today's digital landscape. Our approach focuses on building meaningful connections between brands and customers, fostering engagement, and long-term success. We operate in 26+ countries, leveraging our global presence to deliver cutting-edge solutions to our clients.
Job Description:
We are seeking a dynamic and experienced Email Marketing Specialist to join our team. The ideal candidate should demonstrate proficiency in planning, executing, and optimizing email marketing campaigns, specifically in E-commerce and Cold email marketing. As an Email Marketing Specialist, you will play a crucial role in enhancing engagement, nurturing leads, extracting contacts, and ultimately contributing to the overall success of our marketing initiatives. The candidate should possess expertise in Email copywriting, have the capability to guide designers in email designing, and be proficient in campaign planning, work/content calendar management, and monthly report analysis.
What We Offer:
- Hybrid work model
- 5 working days
- Opportunity to join a team where you can grow and expand your professional experience
- Competitive compensation
- Working in a creative and enthusiastic international environment
- Professional Atmosphere - Meet creative people
Responsibilities:
1) Project Preparation:
- Collaborate with the sales team to gather requirements for email campaigns.
- Understand the brand, analyze competitors and conduct market research for strategic planning.
- Develop comprehensive project plans and timelines in the form of a content calendar.
- Set up tools, manage email/domain setups, and verify contact information.
- Ensure the integration of email marketing strategies with overall marketing objectives.
2) Campaign Planning:
- Strategize and plan email campaigns based on target audience and marketing goals.
- Segment email lists to deliver personalized and targeted content.
- Analyze data and insights to optimize future email campaigns.
3) Working on Projects:
- Execute end-to-end email marketing campaigns, from creation to deployment.
- Monitor and analyze campaign performance, providing insights for continuous improvement.
- Collaborate with design teams, integrate feedback, and optimize E-commerce flows.
- Oversee end-to-end email campaign management, including copywriting, guiding designer and design implementation.
4)Team Management:
- Lead and manage a collaborative team.
- Delegate tasks based on team members' strengths.
- Provide guidance and support for professional development.
- Foster a positive and productive team environment.
Requirements:
- Graduation/ Diploma is a must.
- 2-5 years experience as an Email Marketing Specialist.
- Strong knowledge of E-commerce and Cold email marketing.
- Hands-on experience with A/B testing for optimization.
- Strong understanding of email marketing tools and platforms such as Mailchimp/Klaviyo/instantly etc.
- Proficiency in real-time analytics, post-campaign analysis, and generating detailed reports.
- Excellent communication and collaboration skills.
- Ability to prioritise tasks, engage in advanced planning, and manage project timelines effectively.
- Expertise in Email copywriting.
- Leadership skills for leading and managing a collaborative team.
- Ability to delegate tasks and provide guidance for team members.
- A positive and supportive approach to foster a productive team environment.
- Detail-oriented with strong organizational skills.
- Ability to manage multiple projects simultaneously.
NodeJS (Node.js)
MongoDB
ExpressJOB DESCRIPTION:
Roles and Responsibility :
- Lead and build the team in development
- Participate in the technical design of projects we made for our Clients
- Supervise and write efficient and reliable code; use best practices with our team
- Organize and participate code reviews
- Setup unit and integration tests
- Architecture and design of reusable server components
- Developing high performing REST APIs for application functionality
- Develop and maintain scalable server architecture serving millions of users every day.
Must Have Skill Sets :
- Should have 5+ years of experience in Mobile/web server and application development
- Mandatory: Strong development skills in Python ,Node.js, Typescript, Django Rest Framework, Linux, MongoDB
- Experience with client technologies like JavaScript, CSS3, HTML5, bootstrap, Angulars, React, Android App a plus
- Strong knowledge of data structures and computer fundamentals
- An ability to refract and understand large and separate code bases
- Experience with third-party libraries and APIs
- Forward-looking on potential technology choices
- Experience in building highly scalable, reliable systems
- Team handling experience.
Operations excellence for the geography
This role will require delivering top notch customer experiences, drive at center revenue,
manage costs and deliver profitability across centers in the assigned region.
Key responsibilities include:
1. Managing P&L
○ Responsible for driving revenue (In-center pack sales and renewals, Store
revenue and Additional sources)
○ Manage operational costs and drive initiatives to optimize expenditures
○ Drive initiatives to improve footfalls and new customer acquisition (Lead
generation)
2. Customer experience:
○ Drive on-time performance across centers and deliver on key business metrics
○ Work with stakeholders to manage supply and demand across centers
○ Facilitate maintenance and upkeep of centers to ensure that they are ‘Always
New’
○ Manage a high performing and motivated team, mentor Center Managers at
regular intervals to elevate customer interactions and manage escalations
3. Other responsibilities:
○ Reviews with key stakeholders at regular intervals
○ Resourcing/Hiring high quality manpower with cost guardrails
Key metrics the owner is responsible for include:
● At center sales and additional revenue (conversion and lead generation)
● At center costs
● Footfalls
● Center standards score (always new, on time, availability)
● Product rating & NPS
Core Skills:
Core skills for the role include:
● Data backed decision making
● Quality operations execution experiences
● People management
● Bias for action, hands on, hungry
● Attention to detail
● Ability to prioritize tasks
NodeJS (Node.js)
React.jsAngular (2+)
AngularJS (1.x)
JavascriptAbout the Organization
Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 9% MoM, http://syndicationpro.com/">SyndicationPro.com is #1 Platform to Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also part of, FirstPrinciples.io, a tech-holding company that starts, acquires, and advises B2B SaaS Companies. FirstPrinciples.io and SyndicationPro.com have people across India, U.S, Spain, and Germany.
SyndicationPro.com has been featured by https://in.finance.yahoo.com/news/syndicationpro-establishes-hq-lehi-utah-130600371.html?guccounter=1">Yahoo Finance and https://www.benzinga.com/business/best-crms-for-real-estate-investors/">Benzinga, among other top publications! We also were Finalists in Industry Leading Awards such as https://informaconnect.com/finovate-industry-awards/awards-categories/">Finnovate and https://www.cloud-awards.com/2021-software-awards-shortlist/">2021 SaaS Awards.
Tech Stack [High-Level]: We are JavaScript focused i.e., we work in ReactJS, NodeJS, AngularJS, TypeForm, TypeScript, Redis. On the server side, we work with AWS/GCP/DO. Database: MySQL, PostgreS and Mongo DB. API: REST and GraphQL API. We also have a strong DevOps stack - including Kubernetes(K8), Dockers and CI/CD automation.
About the Role:
This role provides you the opportunity to truly accelerate your engineering career by giving you a front-line seat on a Rocketship product. Our fintech product has grown by 10x over the last year and we are expecting that growth to continue for the foreseeable future. The leadership team is committed to make massive investments in its technology and people. Given the growth of the product, individuals will have opportunities to move into leadership roles.
Why SyndicationPro?
Along with having an explosive product, SyndicationPro also has mature leadership, systems, processes, and structures that most fast-growing StartUps lack. SyndicationPro.com is part of the FirstPrinciples.io Venture Studio; this gives us the operational and technical backbone that most young companies struggled with. We are also a profitable SaaS Company that is cash-flow positive; ensuring financial viability. Our founding team also are daily users of the product and are real estate syndicators themselves, ensuring that we continue to maintain product leadership.
Job Description:
Roles & Responsibilities:
- Perform full stack development activities using MERN Stack
- Ability to translate UX Designs into functional web apps using React JS
- Technical architecture design along with system architect and product manager
- Writing effective business logic (using Rest API or GraphQL API)
- Algorithm design for system modules
- Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
- POC development with other engineers
- Efforts estimations with Product Manager and Engineering Head
- Test software to ensure responsiveness and efficiency
- Writing Unit testing for robust system
- Technical documentation
Requirement & Skills:
- Bachelor’s degree in computer sciences or equivalent stream. PG is good to have
- Strong Knowledge of algorithms and data structures
- Hands on experience in MERN stack (MySQL or PostgreSQL would be plus)
- Hands on experience to develop Rest/GraphQL API using Node.js with Typescript.
- Hands on experience on AWS services (EC2, SQS, SES, Lambda).
- Fundamentals of Docker/Containerized application development would be plus
- Experience working with US Clients is a Must
- Experience and Exposure working with different projects and business models will be an advantage
- 5+ years of experience as Full Stack Development (MERN stack)
- Experience in SaaS product development would be a plus
- Experience in other JS frameworks like Next.JS, React Native/Expo would be plus
* Brief knowledge of testing tools like JIRA, Scrum etc.
* Basic knowledge of PHP or worked on Wordpress/Laravel/CodeIgniter.
* Basic knowledge of any coding language too.
We are scouting for an experienced candidate who has worked in Brand Activation and has an experience in managing brand campaigns effectively to promote products to generate brand recall.
The candidate must have a proven credential in managing the vendors and executing events/activations meticulously to avoid any hiccups.
We expect the candidate to also have deep understanding about the VM, In-branch branding collaterals, material and media types to efficiently implement the branch branding and manage the marketing collaterals requirements for internal stake holders.
Experience skills
- 6-8 years of experience in brand, activation, VM, negotiation, vendor management in CPG / FMCG / FMCD / BFSI.
- Excellent knowledge of media types, printing and vendor network.
- Understanding of conceptualization and execution of branding activities.
- Proven track record in brand campaign strategies
- In-depth knowledge of market catchment.
Key Responsibilities
- Developing the regional activation strategy for the company in line with the company objectives.
- Planning and implementing regional promotional campaigns in alignment with the sales team.
- Manage and execute lead generation programs.
- Stakeholder alignment on activation setting & budget sharing/planning basis Calendar.
- Co-ordinate new branch launches.
- Planning and managing small, medium and large format branch level channel partner engagement periodically in alignment with the stakeholder.
- Create value proposition for the product portfolios, on immediate and long-term basis
- Derive the regions budget for all marketing activation initiatives basis brand and business objectives in conjunction with the Brand Activation Lead.
- Scan the competitive and industry environment for potential consumer insights or marketing opportunities.
- Ensure brand compliance in all forms of communication.
- Leverage data analytics and martech tools to analyze sales, marketing, customer service, and competition trends.
- Key performance Indication
On Time & In full Delivery Of:
- Ensure Budget compliance - Allocation vs actual spends, Billing Management & Vendor Management.
- Ground Activations, Catchment Visibility & Joint Business Activations - Planning, executing and monitoring on ground initiatives in line with Business objective. Initiatives focused in and around branch / micro branch catchment.
- Channel partner engagement, Branding Initiatives, Contests & R&R Meets - Planning and managing small, medium, large format and branch level channel partner engagement. End to end management of events.
- Large-scale activations – Planning, budgeting, Execution and monitoring all large-scale activations.
- Activity Efficiency - Ensure achievement of Conversion per lead generation activity for all business.
- Stakeholder Management – Ensuring stakeholder alignment and meeting on goal setting for all business.
Core Competency
- Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
- Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams
- Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
- Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback
Google AnalyticsÉsah Tea is a brand devoted to giving you the ultimate tea experience. We believe that joy and warmth can be shared in many forms but is best when shared with a cup of tea. Our tea is made with absolute care and honesty by the best growers in Assam who believe in only giving the best.
Our tea is the perfect harmony of aesthetics, flavor, complexity, and health. Our mission to give you the best tea experience as a result of the respect we have for the art and craft of tea making and its culture. Directly from the tea gardens of Assam, from the most authentic growers with finesse in the cultivation of tea, our mission is to give you the best experience. We care about our environment and believe in sustainable and ethical extraction and production. Our initiative to switch to plastic-free teabags is a result of adopting sustainability as an ethic.
Ésah Tea recently raised a Pre Series A round from a well-known VC and has some milestones that the company would like to achieve. As it is well known in the eCommerce industry, achieving higher milestones month after month, year after year is a standard. Hence, Ésah Tea is looking to build a core team that can take it towards the next stage of its eCommerce journey. So if you think that you are perfect to work in a Startup, Let's have a chat.
The Job
- Manage paid acquisition channels like Google Ads and Facebook Ads. Analyze the results and optimize individual campaigns.
- Be responsible for the ROI of dozens of campaigns you execute.
- Own, drive, and report on crucial marketing efficiency metrics such as CAC, LTV, and, ROAS
- Understand your target audience and customer behaviors. You create strategies and campaigns, understanding the entire user journey from account creation until purchase.
- Analyze creative data and make recommendations to the Creative designers
- Come up with a hypothesis and test it scientifically to consolidate learnings, thereby increasing the baseline of the team's quality.
- Document findings in a structured way to contribute to the company's global knowledge base
Collaborate with international peers in other geographical markets to keep the highest possible baseline quality in your campaigns.
The Ideal Candidate
- 2-4 years of paid marketing experience, preferably in consumer-facing products
- Fluent in English (Advanced writing and speaking English skills)
- Experience with creative experimentation
- Experience with fast-paced, high growth startups
- Strong analytical and problem-solving skills
- A natural strategist
- Makes fast business decisions that prove to be profitable
Nice to have
- SQL
- Understanding of ad platforms algorithms
Experience with programmatic media (DSP)
Note: Must Be willing to relocate to Guwahati, Assam
JavascriptHTML/CSS- You have a minimum of 6 years of experience building high-performance consumer-facing mobile applications at Product companies of a decent scale.
- You have founded/worked in a start-up and have worked in an enterprise environment You have a keen eye for mobile architecture and have led/participated in architectural discussions.
- You have a passion for mentoring and helping people on your team grow and achieve their goals and work with cross teams.
- You practice test-driven development and you are able to drive agile practices.
- You have worked with multiple languages/frameworks and have expertise in any one programming language/framework/stack.
- You have published reusable packages.
- You have worked with building automation, devise farms, multi-target testing.
- You are able to optimize the application for performance and speed.
- You are an excellent collaborator & communicator.
- You know that start-ups are a team sport.
- You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
- You are excited by the prospect of working in a distributed team and company
Tech Stack
- HTML5 (DOM)
- CSS 3
- Javascript (E6)/Typescript
- React Native/React/Angular/NativeScript/Vue
- In-depth knowledge of how frameworks works
- GraphQL
- Javascript ecosystem
- Linters
- Code formatters
- Transpilers
- Bundlers
- Testing tools(Jest, Enzyme)
- You are comfortable with caching, performance optimization, etc
- You are comfortable with native mobile development
- Java/Kotlin/Android
- Swift/iOs
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon