Customer Success Manager
1 - 3 yrs
₹3L - ₹5L / yr
Gurugram, Delhi, Noida, Ghaziabad, Faridabad
Skills
Customer Success
SaaS
Customer Retention
Communication Skills
B2B Marketing
Customer Acquisition
BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Responsibilities and Duties
- Provide world-class client support by working with clients to establish critical goals.
- Take ownership of the customer’s operational needs and steward throughout the organization as required.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Responsible for customer onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
- Ensure CSATs and NPS scores are maintained Assisting Sales Team
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Patient and active listener.
- Passion for service.
Qualifications and Skills
- High computer literacy and ability to learn new software.
- Knowledge of Technology and Software Solutions.
- Bachelor’s degree or equivalent education in Computer Engineering preferred.
- Job experience of 6 months to 2 years would be preferred.
- People from the Gurgaon location would be preferred.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
About BhaiFi Networks Private Limited
Founded :
2017
Type :
Product
Size :
0-20
Stage :
Bootstrapped
About
BhaiFi is a Next-Gen Software-Based Network Security & Management Solution for SMEs, Co-working Spaces, Offices, Hotels, Cafes & Restaurants.
Read more
Connect with the team
Company social profiles
Similar jobs
Gurugram
8 - 12 yrs
₹10L - ₹26L / yr
IT project management
Banking
Banking Products
Agile/Scrum
Kanban
+7 more
Job Title : Technology Project Manager – Banking Domain
Experience : 8+ Years
Location : Gurgaon (On-site)
Job Type : Full-time
Job Summary :
We are looking for an experienced Technology Project Manager to lead digital transformation projects in the banking sector.
The role involves managing complex projects, cross-functional teams, and senior stakeholders using both Agile and Waterfall methodologies.
Mandatory Skills : 8+ Years of IT project management, banking domain expertise, Agile & Waterfall methodologies, stakeholder management, budget & risk handling, Excel & PowerPoint proficiency, banking regulations knowledge, and experience in digital transformation projects.
Requuired Mandatory Skills :
- 8+ years of IT Project Management experience.
- Strong knowledge of banking products (loans, deposits, payments, trade finance).
- Experience with Agile (Scrum/Kanban) and Waterfall project delivery.
- Proven success in stakeholder management and vendor coordination.
- Strong budget management and risk mitigation skills.
- Excellent Excel and PowerPoint proficiency.
- Hands-on experience in technology transformation projects.
- Knowledge of banking regulations and compliance.
- Ability to act as a Scrum Master when required.
Read more
Mumbai
1 - 3 yrs
Best in industry
Presentation Skills
Financial analysis
Teaser
pitchbook
Datarooms
+1 more
About Company:
Leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Role & Responsibilities:
Our Ideal Candidate:
- Somebody who hits the road running with financial modelling, presentation skills, is smart and a fast learner, displays commercial sense, attitude & hunger to learn.
- Somebody with excellent communication skills.
The candidate shall be responsible for:
- Assisting the leadership team in conducting & taking lead in industry research, market mapping and preparing mandate pitches.
- The candidate will be part of an end‐to‐end deal making cycle for multiple sell‐ side/ buy-side mandates.
- Strong interest and awareness of the markets, investment activities, key players in their respective sector. • Strong understanding of financial statements
- Independently prepare deal collaterals like IM, model, teasers, pitchbooks etc.
- Lead deal cycle and act as primary touch point – (data-rooms, due-diligence, transaction documents, meetings etc.)
- Extremely high proficiency in PowerPoint and excel. • Over the years, candidates should aspire to move up the ladder, with the growing organization in building up and leading own teams independently.
- Indian market experience is preferred.
Requirements:
- Minimum 01-year front-end IB experience OR 02 years, back-end investment banking experience.
- Graduate in any discipline / MBA (preference to rank holding or pedigree institute) / CA.
•Experience in Industrial IB or Tech & IT services IB.
Read more
Pune
3 - 6 yrs
₹3L - ₹5L / yr
Business Development
Sales
Job Overview
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities
- Develop a growth strategy focused on revenue growth
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Qualifications
- Proven working experience as a business development manager or sales executive in IT Services company
- Minimum 3+ years of experience
- Proven sales track record
- Proficiency in MS Office and CRM software
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
Read more
Manesar
2 - 10 yrs
₹1L - ₹18L / yr
JavaNETCONF
Pythonyang data modelling
NP – Immediate to 60 Days
Work location – Cisco Manesar Office
Experience – 2 to 10 Years.
- Strong coding Experience in programming language like Python , Java, C
- Experience of Yang data modelling
- Experience on REST/ SOAP API#s
- Experience of frameworks such as Request , Beautiful Soup
Read more
Chennai
2 - 5 yrs
₹5L - ₹10L / yr
DevOps
Cloud Computing
Amazon Web Services (AWS)
JenkinsWindows Azure
+3 more
Responsibilities:
● Share knowledge and understanding.
● Help to develop the individual’s technical skills, which is a prerequisite for
growth.
● Share effective and efficient techniques for Zen learners.
● Facilitate career development through guidance and advice for Zen Learners.
● Creates technical training programs according to requirements.
● Creating individual real-time projects and involving learners to do hands-on.
● Taking ownership of learners' progress and maintaining the individual
performance report.
● Should be able to handle live & 1:1 sessions.
● Should be able to take ownership and dedicated support towards achieving the
mutual goal.
● Detecting common skills shortages and creating a training plan to address these.
● Scheduling follow-ups to gauge your students' progress.
● Prepares training materials and sessions, in groups or individually.
● Reports data on completed courses, issues, and absences.
● Determines overall effectiveness of programs and training by listening to feedback
and making improvements as necessary.
● Maintains technical knowledge by attending educational workshops and reviewing
publications.
● Able to provide reports wherever needed.
● Providing various weekly assignments, and tasks to learners and evaluating them
regularly.
● Personal attention to Non-Tech background learners and motivating them to
succeed in the tech field.
● Connecting with all industry experts (externals) conducting monthly meets and
making sure all the classes happen as per GUVI'S syllabus and norms
● Provide for two-way communication.
● Able to learn new technologies.
Qualifications & Skills:
● Min 1 to 3+ years of experience in relevance.
● Programming and Logic Building Skills
● Developing new test scripts for the application
● Advanced knowledge of programming languages such as Python and Java, and
writing code and scripts.
● Base knowledge with cloud platforms such as AWS, Azure, etc
● Building CI/CD pipelines and integrating automation scripts into CI tools.
● Base understanding of Dockers, Containers, etc
● Hands-on experience in integrating scripts in tools like Jenkins, VMWare, Ansible,
etc
● Understanding the business requirements, application, and its components.
● Ability to learn new technologies and implement them as per need of training
flow.
● Involved in knowledge transfer to the newly recruited personnel.
● Ability to install and configure software, gather test-stage data, and perform
debugging and Summary reports.
● Knowledge of Agile methodologies.
● Clear knowledge of code versioning tools(Git, Github).
● Advanced experience with cloud platforms such as AWS, Azure, etc[***]
● Certified on AWS Foundation/Associate/Professional/Speciality[***]
● Prior experience as mentor/trainer[***]
Note: *** will have added advantage
● Share knowledge and understanding.
● Help to develop the individual’s technical skills, which is a prerequisite for
growth.
● Share effective and efficient techniques for Zen learners.
● Facilitate career development through guidance and advice for Zen Learners.
● Creates technical training programs according to requirements.
● Creating individual real-time projects and involving learners to do hands-on.
● Taking ownership of learners' progress and maintaining the individual
performance report.
● Should be able to handle live & 1:1 sessions.
● Should be able to take ownership and dedicated support towards achieving the
mutual goal.
● Detecting common skills shortages and creating a training plan to address these.
● Scheduling follow-ups to gauge your students' progress.
● Prepares training materials and sessions, in groups or individually.
● Reports data on completed courses, issues, and absences.
● Determines overall effectiveness of programs and training by listening to feedback
and making improvements as necessary.
● Maintains technical knowledge by attending educational workshops and reviewing
publications.
● Able to provide reports wherever needed.
● Providing various weekly assignments, and tasks to learners and evaluating them
regularly.
● Personal attention to Non-Tech background learners and motivating them to
succeed in the tech field.
● Connecting with all industry experts (externals) conducting monthly meets and
making sure all the classes happen as per GUVI'S syllabus and norms
● Provide for two-way communication.
● Able to learn new technologies.
Qualifications & Skills:
● Min 1 to 3+ years of experience in relevance.
● Programming and Logic Building Skills
● Developing new test scripts for the application
● Advanced knowledge of programming languages such as Python and Java, and
writing code and scripts.
● Base knowledge with cloud platforms such as AWS, Azure, etc
● Building CI/CD pipelines and integrating automation scripts into CI tools.
● Base understanding of Dockers, Containers, etc
● Hands-on experience in integrating scripts in tools like Jenkins, VMWare, Ansible,
etc
● Understanding the business requirements, application, and its components.
● Ability to learn new technologies and implement them as per need of training
flow.
● Involved in knowledge transfer to the newly recruited personnel.
● Ability to install and configure software, gather test-stage data, and perform
debugging and Summary reports.
● Knowledge of Agile methodologies.
● Clear knowledge of code versioning tools(Git, Github).
● Advanced experience with cloud platforms such as AWS, Azure, etc[***]
● Certified on AWS Foundation/Associate/Professional/Speciality[***]
● Prior experience as mentor/trainer[***]
Note: *** will have added advantage
Read more
Pune
4 - 7 yrs
₹12L - ₹16L / yr
React.js
Javascript
Redux/FluxData Structures
Data validation
+2 more
Job Description of React JS
About us :
Humancloud Technologies is a leading digital technology and innovation
partner transforming businesses across the globe through its services and
solutions. We believe in helping our businesses stay ahead of the curve by
enabling them to leverage the new-age technology services of Blockchain,
IoT, Cloud and Experience Design. We, at Humancloud, have nurtured ideas from validation to production and shaped them into scalable
businesses.
An experienced IIT Delhi alumni leadership coupled with a team of
talented and supportive peers look forward to your onboarding.
Job Description ReactJs Developer:-
- Expertise in React.js, Angular 2+ versions, Node.js, Express.js, etc
- Frameworks like Redux and React are a must
- RESTful APIs
- 2+ year Proficiency in Angular, Nodejs and Reactjs Development and it's core principles.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of the SDLC Model, development and standards, source control, code review, build and
deployment, and continuous integration.
- Experience with popular React.js workflows (such as Flux or Redux)
- Proficiency in JavaScriptTypescript, including DOM manipulation and the JavaScript object model
- Knowledge of REST Services and Principles
Desired Qualification And Experience
• Minimum undergraduate in Computer Science, MCA or Statistics from a Tier 1/Tier 2
academic institution
• Minimum 2 years of professional experience as a React/Angular/VueJs developer
• Excellent written, and verbal communication, and client-facing skills
• Exceptional analytical and problem-solving skills
• The ability to quickly grasp new concepts and learn new technologies
• The traits of a self-motivated, independent, detail-oriented, and responsible team player.
About us :
Humancloud Technologies is a leading digital technology and innovation
partner transforming businesses across the globe through its services and
solutions. We believe in helping our businesses stay ahead of the curve by
enabling them to leverage the new-age technology services of Blockchain,
IoT, Cloud and Experience Design. We, at Humancloud, have nurtured ideas from validation to production and shaped them into scalable
businesses.
An experienced IIT Delhi alumni leadership coupled with a team of
talented and supportive peers look forward to your onboarding.
Job Description ReactJs Developer:-
- Expertise in React.js, Angular 2+ versions, Node.js, Express.js, etc
- Frameworks like Redux and React are a must
- RESTful APIs
- 2+ year Proficiency in Angular, Nodejs and Reactjs Development and it's core principles.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of the SDLC Model, development and standards, source control, code review, build and
deployment, and continuous integration.
- Experience with popular React.js workflows (such as Flux or Redux)
- Proficiency in JavaScriptTypescript, including DOM manipulation and the JavaScript object model
- Knowledge of REST Services and Principles
Desired Qualification And Experience
• Minimum undergraduate in Computer Science, MCA or Statistics from a Tier 1/Tier 2
academic institution
• Minimum 2 years of professional experience as a React/Angular/VueJs developer
• Excellent written, and verbal communication, and client-facing skills
• Exceptional analytical and problem-solving skills
• The ability to quickly grasp new concepts and learn new technologies
• The traits of a self-motivated, independent, detail-oriented, and responsible team player.
Read more
Remote only
0 - 3 yrs
₹3L - ₹6L / yr
Partnership and Alliances
Business partnership
Partner relationship management
Revenue growth
Responsibilties:
1. Understanding the goals of partnership for Pushstart & Troopod.
2. Planning and strategizing partnership plans & models.
3. Creating, and maintaining an organized database for all potential partners.
4. Evaluating the potential partners, coordinating & discussing with the team to ensure
that Alliance and Partnership goals are synchronized with organizational goals, and
finalizing the targeted partners.
5. Establishing a systematic process for partner outreach and relationship
management.
6. Managing inbound & outbound partnerships, negotiating and finalizing the deals with
partners and alliances.
7. Implementing & Tracking the end-to-end process of finalized partnerships.
8. Strategizing newer ways to grow current partnerships that benefit the company.
9. Forecasting, measuring, and reporting the results of various projects with partners.
Core Requirements:
1. Min 1 year of experience in strategic partnerships & alliances with excellent
communication skills.
2. Strategic thinker with Networking aptitude.
3. Knowledge of Sales and Marketing know-how.
4. Team player and multitasker with organizational skills.
1. Understanding the goals of partnership for Pushstart & Troopod.
2. Planning and strategizing partnership plans & models.
3. Creating, and maintaining an organized database for all potential partners.
4. Evaluating the potential partners, coordinating & discussing with the team to ensure
that Alliance and Partnership goals are synchronized with organizational goals, and
finalizing the targeted partners.
5. Establishing a systematic process for partner outreach and relationship
management.
6. Managing inbound & outbound partnerships, negotiating and finalizing the deals with
partners and alliances.
7. Implementing & Tracking the end-to-end process of finalized partnerships.
8. Strategizing newer ways to grow current partnerships that benefit the company.
9. Forecasting, measuring, and reporting the results of various projects with partners.
Core Requirements:
1. Min 1 year of experience in strategic partnerships & alliances with excellent
communication skills.
2. Strategic thinker with Networking aptitude.
3. Knowledge of Sales and Marketing know-how.
4. Team player and multitasker with organizational skills.
Read more
Bengaluru (Bangalore)
1 - 2 yrs
₹5L - ₹7L / yr
Business Analysis
Windows Azure
PySpark
SQL
Data Warehouse (DWH)
+4 more
RESPONSIBILITIES & OWNERSHIP: THINGS THE ROLE CAN'T MISS
WHO COULD BE A GREAT FIT:
Functional Experience
- Setting KPIs, monitoring key trends, and helping stakeholders by generating insights from the data delivered.
- Understanding user behaviour and performing root-cause analysis of changes in data trends across different verticals.
- Get answers to business questions, identify areas of improvement, and identify opportunities for growth.
- Work on ad-hoc requests for data and analysis.
- Work with Cross functional Teams as when required to automate reports and create informative dashboards based on problem statements.
WHO COULD BE A GREAT FIT:
Functional Experience
- 1-2 years of experience working in Analytics as a Business or Data Analyst.
- Analytical mind with a problem-solving aptitude.
- Familiarity with Microsoft Azure & AWS PySpark, Python, Data Bricks, Metabase, Understanding of APIs, data warehouse and ETL etc.
- Proficient in writing Complex Queries in SQL.
- Experience in Performing hands-on analysis on data and across multiple datasets and databases primarily using Excel, Google Sheets and R.
- Ability to work across cross-functional teams proactively.
Read more
Mumbai
2 - 7 yrs
₹1L - ₹10L / yr
Marketing
Salesforce
Data Analytics
Google AnalyticsMarketing Strategy
+3 more
We are currently hiring Associate Manager - Marketing in Mumbai for below mentioned role:
Marketing & Customer Relationship Management
Marketing Communication Strategy for DocketZoom
Creation, Implementation and Management of Existing Customer Program Reselling/Cross selling Initiatives – Email Marketing and VOC
Website Enhancement Initiatives
Analytics
Sales Data Analysis & Management
Digital Data Analysis – Social Media & Online Campaigns
Digital Marketing ROI Analysis
Periodic Report Generation and Analysis
Strategy & Analytics
Periodic Data (Sales & Marketing) Compilation and Analysis Report Standardisation and Management – Sales & Marketing Lead Generation Strategy Building
Competitive Intelligence Building
Read more
Coimbatore
0 - 2 yrs
₹1L - ₹2L / yr
JavaBig Data
Data storage
Intelligence
Spring
+4 more
FlockWits is looking for Software Engineers to join team which is destined to build the advanced unified marketing platform powered by machine learning, enabled by Big data . You will be responsible for helping design, build, and deliver a platform that accelerates sales of clients. This role requires thirst to learn cutting technologies on App development, Data storage and processing, Artificial Intelligence, security and dev ops. We look for desire to create new things, dive in wherever there's a need, eagerness to make an impact as an individual and the willingness to learn new things. You must be self-motivated, innovative, and proactive. The role offers significant opportunities for growth. You will... • Help build the leading platform using Java spring for app, NoSQL for storage , Hadoop for processing , python for machine learning and Jenkins for dev ops. • Design, code, and implement clean and elegant user interfaces and workflows • Design and build UI with best usable features . You have... • Any engineering degree or MCA • Thirst to learn. • Self-driven and motivated, with a strong sense of ownership and craftsmanship. • Enthusiasm to sharpen soft skills like written and verbal communication.
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Follow CutshortUsers love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort