Customer Success Manager

 Key Responsibilities:

• Perform manual testing for web and mobile applications to ensure high-quality releases.
• Conduct API testing using tools like Postman or similar.
• Perform database testing and write SQL queries to validate data in backend.
• Utilize Charles Proxy or similar tools(like DevTools) for network traffic analysis and debugging.
• Collaborate closely with product managers, developers and other stakeholders to understand requirements and clarify expectations.
• Document test cases, test plans, and report defects efficiently.
• Ensure good software quality standards and best practices.
• Lead and mentor junior testers if required.

Required Skills:

• Excellent communication skills both written and verbal.
• Strong experience in API testing and database validation.
• Proficiency in SQL queries for data validation and debugging.
• Hands-on experience with web and mobile app testing.
• Ability to work with network proxy tools such as Charles Proxy.
• Ability to interact with cross-functional teams and drive discussions on requirements and issue resolutions.
• Experience in Azure DevOps for defect tracking and test management tools.

We are looking for a proactive and highly organized Executive HR Assistant to support our HR leadership team. This role involves managing HR administrative tasks, coordinating executive schedules, and handling confidential employee information. The ideal candidate will be detail-oriented, resourceful, and capable of multitasking in a fast-paced environment.

Key Responsibilities:

• Provide administrative support to HR executives, including calendar management, meeting coordination, and travel arrangements.
• Assist in HR operations, such as employee onboarding, documentation, and compliance tracking.
• Prepare HR reports, presentations, and internal communications.
• Maintain and update employee records in HR systems with accuracy.
• Help coordinate recruitment processes, including scheduling interviews and managing applicant tracking systems.
• Support HR policies and procedures by ensuring compliance with labor laws and company guidelines.
• Handle confidential and sensitive information with discretion.
• Act as a liaison between employees and HR leadership for inquiries and assistance.
• Assist in organizing company events, training sessions, and HR initiatives.
• Perform other administrative duties as needed to support the HR function.

LogiNext is looking for a Product Delivery Manager to join its growing implementation and delivery team. As we experience exponential growth, we are looking for individuals having experience in implementing SaaS solutions for large, global enterprises. The ideal candidate will be an innovative self-starter comfortable working in a start-up environment and adept at managing client expectations. You will be the face of LogiNext to C-level executives and senior leaders of our enterprise clients.

You will develop the strategy behind implementations, and bring an obsession for exceeding customer expectations by delivering in accordance with project success metrics. You will also build long-term relationships with the clients, connecting with key business executives and stakeholders. You will liaise between clients, cross-functional internal teams and other system integrators to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities:

• Work with Business Development, Product Management and Engineering team to build highly scalable SaaS products and integration modules
• Connect with clients to determine their technical and functional requirements and recommend appropriate solutions to ensure successful product implementation
• Prepare detailed project plans that blend client requirements well with the company’s visions and co-ordinate across various teams to establish smooth execution during all phases of project
• Adhere to the standards of scope, timeline and budget throughout the entire execution of project lifecycle and ensure success of the project
• Work closely with development team to explain the requirements and constantly monitor the progress
• Be hands-on, adopt practical approach to software and technology
• Suggest improvements in systems & processes and assist technical team with issues needing technical expertise
• Create technical content such as blogs, technical specification documents and system integration requirements documents

Requirements:

• Bachelor’s Degree in Computer Science, Information Technology or related field
• Minimum 4 years of experience in project and delivery management for Enterprise SaaS companies
• Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies
• Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership
• Strong working knowledge of Microsoft Office
• Excellent written and oral communication skills, judgement and decision- making skills, and the ability to work under continual deadline pressure
• Willingness to travel occasionally within India and internationally

DeCarbonic is seeking a Sales and Marketing Specialist to join our team in Nigeria. The ideal candidate should have experience in sales and marketing, preferably in the renewable energy or carbon credit industry. This is a field-based position and requires the candidate to have excellent communication and negotiation skills.

Responsibilities:

• Develop and implement sales and marketing strategies to achieve the company's targets.
• Identify and generate new business opportunities in the renewable energy and carbon credit sector.
• Maintain relationships with existing clients and develop new partnerships.
• Represent the company at conferences, exhibitions, and other events.
• Provide regular reports on sales and marketing activities and achievements.

Requirements:

• Bachelor's degree in Marketing, Business Administration or a related field.
• At least 3-5 years of experience in sales and marketing, preferably in the renewable energy or carbon credit industry.
• Excellent communication and negotiation skills.
• Self-motivated and target-oriented.
• Willingness to travel and work in Nigeria for 6 months.
• Valid passport.

If you have the required experience and qualifications and are willing to relocate to Nigeria for a 6-month assignment with Decarbonic, we encourage you to apply.

Profile:Senior Functional Consultant Dynamics Ax/365 

Company:  AXTECHNOSOFT PRIVATE LIMITED 

About Company 

AX Technosoft Private Limited is Indian subsidiary of DAXSWS Group. WELCOME TO DAX SOFTWARE SOLUTIONSAt DAX, we strive to provide business management Solutions by facilitating use of Microsoft Dynamics. We offer a wide range of solutions consisting of Functional Consulting, System Upgrades, End to End Implementations, Project support, Training to end users and Customisation requests.Well established in the market for more than 9 years, we have a skilled team of consultants to cater all your ERP requirements. We are determined to provide holistic solutions keeping future business plans in mind which helps you improve profit margins. By transferring all your ERP related hassles to us, you can grow by focusing on core business operations. We aspire to come up with solutions which helps you grow, evolve, innovate and capture new opportunities in the market.DAX Support, founded in 2012 has been extending support via enabling Microsoft Dynamics solutions to key businesses. We find our glory by working with international brands around the world to provide specific ERP solutions ranging from new implementations, up-gradation in existing applications, performance tuning, optimizations to Microsoft cloud, and infrastructure solutions. This covers the complete suite of Dynamics 365 by Microsoft that comes with the comfort of 24/7/365 support. DAX support has worked with 30+ partners powering D365 applications and Microsoft end-users worldwide to fine-tune their processes efficiently. We bring a complete package of Microsoft Dynamics solutions backed up by dynamics consultants encompassing the wide range of experience in IT, Retail, agriculture and many more sectors.www.daxsws.com

Job description 

• Provide expertise in Dynamics AX Finance functions.
• Provide in-depth knowledge of the Microsoft Dynamics AX application and evaluates the customers business processes against the standard Microsoft Dynamics functionality.
• Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
• Taking ownership of the design of bespoke AX solutions, which may include complex integrations or significant module changes or even designing a new module Acting as the translation point between functional and technical teams so that solutions can be developed
• Effectively managing large work streams to stay within scope, meet or exceed project schedule and remain within the approved budget
• Guiding Project Managers and keeping them informed
• Delivering end user training
• Prepare our Managed Services team for the transition to support
• When necessary, collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes.
• Collaborate, manage and lead meetings with functional/technical consultants and client/end-users.
• Supports the Microsoft Dynamics AX application to achieve the customers business requirements.
• Facilitate the customers decision-making process and develops the functional design document that will drive the development process (if modifications/customizations are required, either to processes or to the Microsoft Dynamics application).
• Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain the Microsoft Dynamics AX application.

Required Candidate profile 

8+ years of experience as a Subject Matter Expert in Microsoft Dynamics AX, with a focus on either: Finance / T&L /E Commerce/ 

 
5+ years of experience developing functional specifications for Dynamics AX enhancements and integrations with atleast 2 full lifecycle implementations. 

 
6+ years of experience with setup, configuration, implementation, integration and testing of AX solutions using best practices implementation methodology and/or Microsoft Sure Step methodology 

Work from Home (Day shift)

Package: 15-20 L

• Engage with our clients primarily through email, phone, or our ticketing system
• Understand client needs and tackle problems
• Think creatively about technical issues and find ways to change showstoppers into positive ways forward
• Work closely with internal teams and external partners to deep dive on a customer request or Issue to provider resolution within SLA.
• Manage workflow using our systems to ensure nothing falls to the bottom of the to-do list
• Keep current on product releases and updates
• Share the knowledge among your fellow trouble-shooters and create knowledge articles when necessary
• Support Customers working with Migration teams on Data Migrations to our Platform.
• Work on migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
• Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
  
   

• A passion for solving problems.
• A way with words that makes technical topics easy to understand
• A keen eye for getting to the root cause of an issue
• A love of helping people
• An ability to manage multiple needs and keep them all on track
• A strong ethos towards helping the team win
• Prior experience in SaaS environments
• Experience with MS Office and data programs
• Attention to detail
• Confidentiality

• Experience in writing professional Emails
• Experience in handling a high volume of customer queries
• Must have 1-2 years of prior experience in SAAS environments.
• Must be comfortable working during night shifts.

What You Need for this Position:

B.tech/BE/MS/MCA/BCA Degree in Computer Science, Engineering or a related subject
3+ years of experience using Swift to develop and deliver production applications for iOS
Strong understanding of the fundamentals of native development patterns
Experience with ios app testing and security, including writing unit tests, test automation, and working closely with quality assurance teams
Experience with dependency management tools such as Cocoapods, SPM, and Carthage
Debugging experience with stack traces, spin traces, performance & concurrency/threading issues
Successful launch of consumer-grade applications to the Apple App Store
Experience with Git VCS and best practices for source code management
Proven experience with crafting and integrating client-side REST APIs
Familiarity with CI/CD Pipelines (Jenkins, FastLane and others)
Excellent written and verbal communication skills
Self-motivated, and outstanding analytical skills


What You Will Be Doing:

We're a small, fast-paced growing team tackling huge new challenges every day
Learning new concepts while working with an intellectual and exceptionally talented team
Friendly and high growth work environment
Competitive compensation