BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Responsibilities and Duties
- Provide world-class client support by working with clients to establish critical goals.
- Take ownership of the customer’s operational needs and steward throughout the organization as required.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Responsible for customer onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
- Ensure CSATs and NPS scores are maintained Assisting Sales Team
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Patient and active listener.
- Passion for service.
Qualifications and Skills
- High computer literacy and ability to learn new software.
- Knowledge of Technology and Software Solutions.
- Bachelor’s degree or equivalent education in Computer Engineering preferred.
- Job experience of 6 months to 2 years would be preferred.
- People from the Gurgaon location would be preferred.
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We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
React.js Developer Responsibilities:
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
React.js Developer Requirements:
- Previous experience working as a react.js developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
- Delivering a complete front-end application using Angular 7 and higher Writing tested, idiomatic, and documented JavaScript, HTML and CSS Coordinating the workflow between the UX designer and backend developer
- Experience working with CI/CD pipelines using Jenkins.
- Creating custom, general use modules and components which extend the elements and modules of core Angular
- To succeed in this role, you should have the following skills and experience
- Experience building Enterprise applications Angular, JavaScript and HTML5Professional, precise communication skills
- Deep knowledge of Angular 7 and commonly used modules based on extensive work experience Creating self-contained, reusable, and testable modules and components
- Extensive knowledge of CSS for providing performant visual effects
- Validating user actions on the client side and providing responsive feedback
- Good knowledge in Source Control Management (Git)
- Experience of working with bug tracking, continuous integration and other productivity enhancement software like TFS, Bugzilla, Jira etc.
- Prior experience in working in Agile software methodologies
Job Description:
We are looking for a Technical Content Writer with 2-5 years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.
Job Responsibilities:
- You will be responsible for authoring tasks, creation, and integration of printed or electronic end-user documentation
- Document ongoing software developments in applications, products, and services
- Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
- Contribute to process improvements for enhancing efficiency
- Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
- Create tutorials to help end-users use a variety of applications
- Create and maintain the information architecture
- Provide estimates about documentation tasks to the Scrum Master
- Provide technical documentation for newly developed features on time and as per the defined quality standards
Required Skills:
- 2 - 5 Years of Relevant experience in the field of technical documentation
- Knowledge of end-user documentation/product documentation/technical documentation
- Excellent technical writing skills
- Creative conceptual thinker
- Impeccable command over grammar with excellent communication skills
- Proficient in working with an XML editor, authoring, and other graphics-related tools like SnagIt, Visio, etc
Tech Stack:
Golang, Microservices (AWS ECS, App Mesh), Ruby, Rails, MySQL, Postgres, Redis, NATS.
Required Skills:
- 5+ years of experience with Ruby on Rails OR 2+ years of experience with Golang.
- 5+ years of experience with MySQL or Postgres and relational data modelling.
- Experience consuming and writing REST APIs.
- Focus on writing clear, maintainable, tested code.
- Experience with Git, continuous integration and regular deployments.
- Experience with complex Rails projects and design principles.
- Strong willingness to learn and use Golang at work.
- Experience with CI (continuous integration).
- Strong understanding of Linux.
- Strong understanding of Docker.
- You must be a strong communicator who can explain complex ideas to anyone regardless of background.
Preferred Skills:
- 2+ years of experience with Golang.
- Experience with Microservices deployed in Kubernetes.
- Experience with AWS ECS, App Mesh and Lambda.
- Ability and interest in mentoring junior engineers a plus.
- Excellent written communication skills and diligent ability to contribute to the team by performing code reviews.
- B.S. in Computer Science, Computer Engineering, Software Engineering, or equivalent experience
About Spinny
Founded in 2015
O2O Model focusing on selling high quality certified refurbished cars
Offering 5 Days no question money back + 1 year warranty
Over 10 outlets in 5 Cities: Delhi NCR, Bangalore, Mumbai, Pune & Hyderabad. (Launching in 3 more cities soon)
Over 10000+ supremely happy customers
Business Model
Working on a transactional and fulfilment model, Spinny is the go-to platform for buying and selling used cars.
Offering convenient transactions to the customers
One of the key differentiating factors is that its price engine, which works
on a proprietary neural network-based algorithm, determines the correct price of the car.
Spinny also takes care of all the paperwork, from registration to title transfers as well as assisting buyers in financing their purchase.
Frontend Developerswho possess passion for pushing web technologies to the limits and will work with our team of talented engineers to design and build the next generation of the Spinny web application.
Software Development Engineer: Frontend
Our Culture
Over 750 Spinners in the ecosystem Fast track growth environment Fostering strength driven culture Culture philosophy of social, agile and sustainable Top 50 global technology
Crunchbase
Series A & Series B funding by SAIF & ACCEL & ALTERIAFrontend Developers who possess passion for pushing web technologies to the limits and will work with our team of talented engineers to design and build the next generation of the Spinny web application.
What you'll do
You are a perfect match with us, if you have:
Experience in javascript frameworks such as React,, etc and a good understanding of the basics of these frameworks and their life cycles.
Experience with popular React.js workflows (such as Flux or Redux).
Familiarity with newer specifications of ECMAScript (ES6 ES7).
Bachelors/ Masters degree in Computer Science, Engineering, preferably from IITs/Top RECs.
1-5 years of experience at cutting edge organizations or startups
Job Location- Bhubaneswar
-Staying on top of advances in Web technology, keeping up with software development and quickly
-Adapting to new development tools and techniques.
-You need to have the knack of learning new stuff especially things related to the Web, Usability, and Interfaces.
- Knowledge of HTML, CSS, and JavaScript is a must. Knowledge of JavaScript frameworks like
- jQuery/Dojo and advanced CSSAs as a candidate, you are expected to create interfaces that areas
-Brilliant in their looks as they are in their usability techniques like CSS Spriting is an advantage.
- Is expected to be conversant with one or more of the popular server-side scripting languages (i.e.
PHP/Python/Ruby).
Knowledge of MVC frameworks like Yii, Ruby on Rails or Django is an advantage.
Knowledge of Drupal will be an advantage of course. Knowledge on AngularJS, Node JS, React JS,
Ionic etc is also required.
Company Profile:-
NetTantra is a team of highly skilled and motivated professionals. We work on web-scale, cloud computing
and next-generation web-applications like Blockchain. We work on technologies like Google AppEngine,
Amazon Web Services, LAMP, Ruby On Rails, etc. to provide our clients with next-generation
business/technology solutions.
Specialties:-
Web, Google AppEngine, Ruby On Rails, Agile Development, LAMP, Amazon WS, Cloud Computing, Linux
Administration, Mobile Application Development, jQuery, jQuery Mobile, Sencha Touch, iPhone Apps,
Phone Gap Apps, Redmine Solutions, Yii Development, Drupal Development.