Customer Success Manager

Shortened version:

• 5+ years experience in Python with strong core concepts (OOP, data structures, exception handling, problem-solving)
• Experience with FastAPI (preferred) or Flask/Django
• Strong REST API development & authentication (JWT/OAuth)
• SQL (MySQL/PostgreSQL) & NoSQL (MongoDB/Firestore) experience
• Basic cloud knowledge (GCP or AWS)
• Git, code reviews, clean coding & performance optimization
• Good communication and teamwork skills

Responsibilities:

• Build and maintain scalable backend apps and REST APIs
• Work with databases, third-party integrations, and cloud deployments
• Write clean, testable, optimized code
• Debug, troubleshoot, and improve performance
• Collaborate with team on technical solutions

Good to have:

• GCP (BigQuery, Dataflow, Cloud Functions)
• Microservices, Redis/Kafka/RabbitMQ
• Docker, CI/CD
• Basic Pandas/Numpy for data handling

Perks & Benefits

• 5 Days Working
• Family Health Insurance
• Relaxation Area
• Affordable Lunch
• Free Snacks & Drinks
• Open Work Culture
• Competitive Salary & Benefits
• Festival Celebrations
• International Exposure Opportunities
• 20 Paid Leaves per Year
• Marriage Leave & Parental Leave Policy

Strong Client-Facing Engineering Manager Profile

Mandatory (Experience): Must have 8+ years of engineering experience, with substantial exposure to back-end development, scalable distributed systems, and modern web services

Mandatory (Leadership): Must have 2+ years of experience in people and delivery leadership, owning engineering execution and leading teams to deliver complex products

Mandatory (Client-Facing Experience): Must have proven experience working directly with external stakeholders / clients, translating client requirements into engineering plans and delivering solutions with high customer impact

Mandatory (Technical Skills 1): Must have in-depth experience with Java, Spring, microservices and understanding of Software development lifecycle (SDLC), building reliable, high-performance systems

Mandatory (Technical Skills 2): Strong problem-solving and design capabilities; experience with system design, architecture reviews, and engineering best practices

Mandatory (Tools): Must have expertise in agile methodologies and project management tools

Mandatory (Communication): Excellent written and verbal communication skills, with a track record of presenting technical solutions to both technical and non-technical stakeholders

Mandatory (Cross-Functional Collaboration): Must be skilled in working with product, design, sales, and client teams to drive requirements, delivery, and client success

Mandatory (Execution & Delivery): Demonstrated ability to manage end-to-end delivery, coordinate releases, prioritise effectively, and deliver results in time

Mandatory (Company):Product companies

Mandatory (Stability): Must have stayed for at least 2 years with each of the previous companies

Mandatory (Education): B.Tech in computer science, engineering or a related field from Tier 1, Tier 2 colleges (Master's preferred)

Mandatory (Note 1): Education can be ignored for candidates with proven experience in strong, reputed product companies

Mandatory (Note 2): This role is a balanced mix of individual contribution and leadership responsibilities (50–50).

We're looking for a creative Graphic Designer to join our team. The ideal candidate will have at least 1 year of professional design experience and a strong portfolio demonstrating their skills.

Key Responsibilities:

• Design and produce a wide range of graphic materials, including but not limited to social media visuals, marketing collateral, presentations, website assets, and print materials.
• Work closely with the marketing and content teams to translate ideas into visually engaging designs.
• Manage and prioritize multiple projects simultaneously while meeting deadlines.
• Review and proofread all designs meticulously to ensure error-free work before final delivery.
• Provide basic video editing for short-form content, primarily for platforms like Instagram Reels and other social media channels.

Required Skills & Qualifications:

• Minimum of 1 year of professional experience as a Graphic Designer or in a related creative role.
• Expert-level proficiency in the Adobe Creative Suite, specifically Adobe Illustrator and Adobe Photoshop.
• Excellent verbal and written communication skills with a keen eye for detail.
• Basic knowledge of video editing software and techniques suitable for creating engaging social media Reels (e.g., cropping, trimming, adding text/music).
• A strong portfolio showcasing a variety of design projects.

Roles & Responsibilities

• Assist in recruitment: job postings, resume screening, interview scheduling.
• Support onboarding and maintain employee records.
• Help with HR operations, documentation, and data entry.
• Coordinate employee engagement activities and training sessions.
• Prepare basic HR reports (attendance, leaves, etc.).
• Ensure confidentiality and assist in implementing HR policies.

Description

We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications. You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing. Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.

Responsibilities

·      Contribute in all phases of the development lifecycle

·      Write well designed, testable, efficient code

·      Ensure designs are in compliance with specifications

·      Prepare and produce releases of software components

·      Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Requirements

·      BS/MS degree in Computer Science, Engineering or a related subject

·      Proven hands-on Software Development experience

·      Proven working experience in Java development

·      Hands on experience in designing and developing applications using Java EE platforms

·      Object Oriented analysis and design using common design patterns.

·      Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc)

·      Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)

·      Experience in the Spring Framework

·      Experience as a Sun Certified Java Developer

·      Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)

·      Experience with test-driven development

• Design, build, and maintain efficient, reusable, and reliable Flutter code to develop feature-rich, high-performance mobile applications for Android and iOS platforms.

Collaborate with designers to implement visually stunning and responsive user interfaces, ensuring an excellent user experience across various devices and screen sizes.

• Integrate mobile applications with backend APIs and services to facilitate seamless data exchange and ensure smooth app functionality.

• Identify and resolve bugs, performance issues, and other problems that may arise during the development process or in the live applications.

• Continuously optimize application performance and enhance the user experience by employing efficient algorithms and techniques.

• Stay up-to-date with the latest trends, tools, and technologies related to mobile development, particularly within the Flutter ecosystem, and apply them to improve development processes and outcomes.

Requirements

• Minimum 4 years of professional experience in mobile app development, with a focus on Flutter.

• Proven expertise in developing robust and complex mobile applications using the Flutter framework.

• Solid understanding of mobile app development concepts, including UI/UX design, offline storage, threading, and performance optimization.

• Strong proficiency in Dart programming language, along with a good understanding of object-oriented programming (OOP) principles.

• Familiarity with RESTful APIs and experience in integrating mobile applications with backend services.

• Strong communication skills to collaborate effectively with team members and clients.

What you need to have:

Skills Required for Back-End (NodeJS) JR Developer (2-4 Yrs) /Sr Developer (4-8 Yrs) /Lead Developer (8-10 Yrs) /Architect (10-12 Yrs):

• Must: Strong experience and understanding of NodeJS and JavaScript Programming, Good at Native Cloud or AWS
• Good knowledge of MongoDB or any other NoSQL Database, Redis, Elasticsearch, etc.
• Good understanding of scalable computing systems, software architecture, data structures, and algorithms.
• Experience working with AWS or other cloud providers
• Experience in service-oriented and/or microservice architectures
• Good to have knowledge with stream processing applications, Event-driven Architecture, Identity management (OAuth) - Not Mandatory
• Good knowledge of Redis, its data types, and their use cases along with a server-side framework
• Experience developing and deploying REST APIs.
• Good to have an understanding of low-level Kafka inner workings and partitioning schemes - Not Mandatory

Responsibilities:

• Design, build, review and evolve durable, highly scalable event-driven infrastructure
• Architect and lead the development of backend services.
• Work with REST APIs and integrating them with our software platform
• Develop front end capabilities such as dashboards, visualizations, features
• Work on building best performance UI features and linking with backend
• Integrate all the front end features with a backend pipeline 
• Integrate our AI models with the platform pipeline 
• Work on bug fixing and improving application performance 
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Own new initiatives, Debug production issues
• Help define the way we work in the future including coding and design standards
• Work effectively in an agile development process
• Research cutting edge technology that can be applied to accelerate business growth
• Be the communication bridge be product owners and development teams

Excellent communication skills, and able to communicate with clients across the world.
-Generate Business from Online Bidding Portals (Upwork / GURU / PPH) and from other websites.
-Identify, create and pursue new business opportunities and clients.
-Should be flexible with working hours when required.
-Achieving business targets.
-To be involved in Pre-Bids, Follow-ups, Competition Analysis.
-Propose project budgeting to the client.
-Creating and follow-ups on leads and inquiries.
-Ensuring correspondence between clients and the customers
-Market Research
-Willing to work in Business Development/Sales
-Confident and smart personality