BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Responsibilities and Duties
- Provide world-class client support by working with clients to establish critical goals.
- Take ownership of the customer’s operational needs and steward throughout the organization as required.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Responsible for customer onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
- Ensure CSATs and NPS scores are maintained Assisting Sales Team
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Patient and active listener.
- Passion for service.
Qualifications and Skills
- High computer literacy and ability to learn new software.
- Knowledge of Technology and Software Solutions.
- Bachelor’s degree or equivalent education in Computer Engineering preferred.
- Job experience of 6 months to 2 years would be preferred.
- People from the Gurgaon location would be preferred.

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Job Title : Senior Security Engineer – ServiceNow Security & Threat Modelling
Experience : 6+ Years
Location : Remote
Type : Contract
Job Summary :
We’re looking for a Senior Security Engineer to strengthen our ServiceNow ecosystem with security-by-design.
You will lead threat modelling, perform security design reviews, embed security in SDLC, and ensure risks are mitigated across applications and integrations.
Mandatory Skills :
ServiceNow platform security, threat modelling (STRIDE/PASTA), SAST/DAST (Checkmarx/Veracode/Burp/ZAP), API security, OAuth/SAML/SSO, secure CI/CD, JavaScript/Python.
Key Responsibilities :
- Drive threat modelling, design reviews, and risk assessments.
- Implement & manage SAST/DAST, secure CI/CD pipelines, and automated scans.
- Collaborate with Dev/DevOps teams to instill secure coding practices.
- Document findings, conduct vendor reviews & support ITIL-driven processes.
- Mentor teams on modern security tools and emerging threats.
Required Skills :
- Strong expertise in ServiceNow platform security & architecture.
- Hands-on with threat modelling (STRIDE/PASTA, attack trees).
- Experience using SAST/DAST tools (Checkmarx, Veracode, Burp Suite, OWASP ZAP).
- Proficiency in API & Web Security, OAuth, SAML, SSO.
- Knowledge of secure CI/CD pipelines & automation.
- Strong coding skills in JavaScript/Python.
- Excellent troubleshooting & analytical abilities for distributed systems.
Nice-to-Have :
- Certifications: CISSP, CEH, OSCP, CSSLP, ServiceNow Specialist.
- Knowledge of cloud security (AWS/Azure/GCP) & compliance frameworks (ISO, SOC2, GDPR).
- Experience with incident response, forensics, SIEM tools.
Role Title
Team Lead| Software Development
Description
The candidate will be required to build towards the future by constantly innovating and problem-solving. Should be passionate about the customer experience journey, highly motivated, intellectually curious and analytical. Conceptualize, rationalize and drive multiple simultaneous projects to deliver engineering work across the portfolio within deadlines and budgets. Experience in managing high performing individuals, building roadmaps, defining processes, delivering projects as well as analyzing cost/benefit of feature selection and communicating results throughout the organization.
Responsibilities Work across teams to organize and accelerate delivery by ensuring all teams are delivering in a coordinated manner.
Understand the business strategy and design approaches within product, program or domain effectively.
Regularly review metrics and proactively seek out new and improved data / mechanisms for visibility, ensuring the program stays aligned with organization objectives.
Proactively identify risks & issues and ensure mitigation efforts are being carried out throughout the software development lifecycle.
Keep abreast of evolving technology landscape.
Will provide technical leadership to software engineers by coaching and monitoring throughout end-to-end software development, maintenance and lifecycle.
Analyse and provide input for the requirements and provide impact assessment for the features or bug fixes.
Collaborate with external partner teams, business teams and other cross-functional teams effectively in driving the projects and the point of contact on the team. Skills Process : Data Structures and Algorithms | API, Version Control , Data structures | DevSecOps | Microservices | Application Security
Technical : FullStack Development – React, Angular, Nodejs, Java, ExpressJS, Passport, Springboot | CI/CD Tools | Cloud Computing – AWS Preferred | User Experience Design | Operating Systems – Linux and Windows | Database – MYSQL, Oracle | Webservers – Nginix, Apache | Containerization, Service Mesh
Product : Corporate Banking | Payments and collections | Treasury | Trade Finance
Human : Mentor & Guide | Creative Vision | Collaboration and Co-operation | Risk Taking Level Information
Education : BTech / M Tech Span of Influence : Multiple Teams
Skills Required: Java, HTML , CSS ,Angular,Springboot
Job Requirements:
-
Experience in Core Java and J2EE
-
Good hands-on experience in working with Spring, Hibernate Frameworks.
-
Should have working experience on Web Services, and Database design.
-
Working knowledge of HTML 5 ReactJS is needed.
-
Knowledge in NOSQL databases and analytics will be an advantage.
-
Analyze, Design & develop features in product
-
Code review of team members/peers
React Developer at BeyondScale
BeyondScale is a technology company on a mission to democratise AI for small and medium-sized businesses (SMBs). We're building Sitara, an AI-powered ERP suite that simplifies core business processes for the service sector. Imagine a suite of intuitive micro-apps - a pocket CRM, a streamlined POS system, and essential tools - all powered by intelligent automation and a user interface (UI) that fades into the background.
The Opportunity:
We're seeking a talented React Developer to join our growing team and play a crucial role in building the future of AI-powered ERP. You'll be responsible for crafting beautiful, user-friendly interfaces that bring Sitara's intuitive design to life.
What You'll Do:
- Develop and maintain highly interactive and responsive user interfaces (UIs) using ReactJS and its ecosystem.
- Collaborate with designers and engineers to translate UI mockups into clean, maintainable React code.
- Implement state management solutions, component-based design patterns, and utilise hooks effectively.
- Translate UI designs into pixel-perfect CSS, ensuring a seamless user experience across devices.
- Write clean, well-documented code that prioritises maintainability and future growth.
- Actively participate in testing, debugging, and problem-solving to ensure a flawless user experience.
- Utilise Git version control and adhere to modern development workflows for seamless collaboration.
- Prior experience with React Native is a plus.
You're a Great Fit If You:
- Have 1+ years of experience building web applications with ReactJS.
- Possess a strong understanding of core computer science principles like data structures and algorithms.
- Are passionate about creating user-centric interfaces and delivering exceptional UX.
- Thrive in a collaborative environment and enjoy working closely with designers and engineers.
- Have excellent communication and problem-solving skills.
- Are a coding craftsman who prioritises clean, maintainable code.
Why BeyondScale?
- Impact: Be a part of a revolutionary product that empowers service-based businesses to thrive.
- Innovation: Work at the forefront of AI and help shape the future of ERP software.
- Autonomy & Growth: Take ownership of your work, gain access to production systems, and grow alongside the company.
- Ground Floor Opportunity: Join a high-potential startup on the cusp of explosive growth.
Job description – Information Security (Network)
Roles and Responsibilities
Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills
Work profile of individual
- As part of the company cyber security consulting team, individual’s primary role would be to work with ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
- Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
- Will be an active participant in internal / third party system security reviews and audits on customer engagements
- Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
- Will be responsible for implementation of new projects under Information Security Domain
- Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
- Will assist in development of proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
- Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
- Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
- Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.
Team work
- Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
- Individual would predominately work with off-shore engagement teams and relevant teams on presale and cyber security delivery.
- Communication, written and verbal, with these teams would be expected.
- Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
- Team members would be required to handle multiple tasks at the same time.
- Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.
Desired Candidate Profile
- Bachelors
- Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
- Experience : 3-5 years
Knowledge Required:
- Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
- Good understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
- Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
- Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
- Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
- Good knowledge on Privacy, Governance and reporting
- Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
- Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
- Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.
Additional Responsibilities:
- Ability to assist in value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
- Good knowledge on software configuration management systems and license Management systems
- Awareness of latest technologies and Industry trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Understanding of the financial processes for various types of projects and the various pricing models available
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
- Client Interfacing skills
- Project and Team management

- General Accounting
- Account Payable/Account Receivable
- Debit/credit, reconciliation
- Bank Receivable and Bank Payable.
- TDS, Tax rules
- Balance sheet
- Bank and other reconciliation's
We are Quamtulum Ventures an upcoming, direct to consumer ecommerce startup based out of Bangalore.
We are looking for a full stack developer with experience in new age tech (HTML5/CSS, Javascript, ReactJS, NodeJS, Angular, Python etc) and the ability to scale and grow with the business. We are a team that is constantly exploring the possibilities of various business ideas/models, customer experience and tech. Hence when you join us, your ability to explore, learn and implement new stuff pretty much on a regular basis will be of paramount importance.
* Should have Inbound & Outbound Calling experience of minimum 6 months.
* Who is extremely good in communication (Written as well as Verbal).
* Who can speak Tamil Language (Mandatory).
* Who can make cold calls to customer.
* Handle both Outbound/Inbound calls.
* Can be on Phone for a long time and familiar using Dialer Systems.
* Must have decent typing speed (At least 20 WPM).
Graduate Fresher's who can speak Tamil can also apply .
Interested Candidates can send their updated CV.
*Experience with MS SQL server and other relational database technologies.
*Experience with testing methodologies
*Familiarity with MS Windows server and or Linux server environment
* Experience using CRM and or ticketing systems and tools including but not limited to: Salesforce, Clickup,Monday,JIRA Software,etc
*Knowledge on cloud technologies, particularly Microsoft Azure
*Experience in .NET DEVELOPMENT WITH MVC HTML,CSS, JAVA SCRIPT LIBRARIES,JQUERY C#,SOAP ABD REST
*Azure certifications of any kind
A keen ability to troubleshoot deep and solve problems






