Customer Success Manager

Role & responsibilities

• Approach & pitch inbound/outbound leads
• Work on an outbound approach for lead generation to build a client list to pitch
• Be in touch with existing clients & gather feedback on our services
• Upsell & cross-sell to existing clients.
• Write emailers to activate cold leads
• Cold-calling new leads
• Understand & explain DLT(compliance to be done during onboarding ) to new clients

Preferred candidate profile

• 0-3 years of experience in Sales & Business Development
• Worked in a Startup or Tech product for a few years
• Proficient in spoken & written communication (English)
• Experience in Lead Generation
• Experience in B2B sales

Perks and benefits

• Flexible schedule
• Food provided
• Paid sick time
• Work-Life Balance
• Great Culture to work in

Roles & Responsibilities:

• Responsible for handling enquiries and getting the enrollments done over the phone.

• Performing counseling & career guidance to working professionals via phone.

• Responsible for converting prospects into Enrollment.

• Responsible for resolving queries related to the course offered.

• Responsible for maintaining day to day reports as required.

Key Skills Required:

• Must have effective communication skills & convincing power.

• Should be comfortable for telesales/ inside sales

• Should have relevant experience in telesales/ inside sales.

• Should be at least graduate.

Lumiq is an end-to-end data company. We work with enterprises of various industries like financial, utility and publishing. We create Data Products and Solutions for solving their various business use cases related to AI/ML and Big Data Analytics. We are hiring a talented UX Designer who can help us by focusing on the design and experience of using our products.

• 4-5 years of demonstrated experience in creating and implementing UX design

• Proficient with visual design programs such as Adobe Photoshop and others

• Ability to work effectively in a collaborative environment to create top-performing interfaces for customers

• Experience with coding and ability to troubleshoot using HTML, CSS and comparable languages

• Continued education and research into UX trends and current design strategy and technologies

• Professional written and interpersonal skills when communicating with customers 

• Ability to prioritize and manage several milestones and projects efficiently

• Account for challenges using problem-solving skills and seek to optimize data for the best possible outcome

• Experience creating storyboards and product mapping

• Use recent studies and findings to establish the best overall design elements to include in UX design experiences

• Build storyboards to conceptualize designs to accurately convey project plans to customers and senior management

• Design the aesthetics to be implemented within a product, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed

• Combine interface design concepts with digital design and establish milestones to encourage cooperation and teamwork

•  Understanding of B2B application design

•  Good to have Fintech domain design ,Power Point ,Figma, Marvel, Draw.io tools 

• In Depth clarity of color theory , color domain psychology

Location : Noida 

• We are looking to add a Software Engineer to contribute to the development, upgradation and management of our back end services for our website / PWA / app / chatbot / internal tools.
• You will be part of a lean team with a very steep learning / growth opportunity while working on and exploring some of the cutting edge technologies
• This is a full-time role in Mumbai with flexible working hours (including WFH)
• You will be working closely with the founder and be involved in strategic decisions such as back end architecture, tech stack selection, hiring, etc.
• We have multiple products in the pipeline and we need a strong team player who can contribute shoulder-to-shoulder with the existing team in the software development process.
• CTC offered: upto Rs. 22 Lakhs

• Must have qualities: logical & independent thinker; problem solver; result oriented; takes ownership; ability to work indepenently with end-to-end output delivery; ability to structure the code (to avoid rework in future)
• Experience in writing production quality code in NodeJS, Python, Java, or Ruby on Rails
• Hands on experience in design web application using ExpressJS, Koa, Django
• Experience in designing and developing REST API. Familiarity with GraphQL is a plus.
• Proficient in dealing with SQL and NoSQL databases like MySQL, PostgreSQL MongoDB, Elasticsearch.
• Experience with in-memory databases like Redis or MemCache; webserver like Apache, Nginx.
• Experience in stress testing and unit testing and familiarity with testing platforms is a plus
• Proven experience in implementing user authentication and authorization in distributed systems.
• Capability to integrate multiple data sources and databases into one system.
• Experience in designing and developing scalable system.
• Working experience with one of the cloud services like GCP, AWS , Digital Ocean, Azure, etc.
• Knowledge of low-code / no-code tools to expedite production is a plus
• Engineering degree; Computer Science preferably + minimum 2 years of work experience as a Back End Engineer (NOTE: Please do not apply if you do not meet this criteria)
• Clear communication, strong inter-personal skills

• Experience of a lifetime by disrupting the antiquated tech of Real Estate
• Steep learning curve with opportunity to
• Opportunity to generate immense wealth for yourselves from the equity allocation
• A good cash salary
• Standard perks (health insurance, medical benefits etc.)

1. CV screening
2. Coding Test
3. Technical Interview

Head/ Chief Architect - Engineering

About Our Client

Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online. Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.

Since the launch of  its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.

About the role:

About the job

• Own and drive product development and engineering management in a fast paced, rapidly changing environment.
• Deliver architectural initiatives that drive revenue and improve efficiency inline with business strategy.
• Develop and maintain a aspirational architectural road map
• Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies.
• Build and lead the technical team with focus on infusing culture resulting in energetic & positive outcomes.

Requirements

• Relevant prior experience in a software product-based company in a leadership position. Minimum of 5+ years experience building applications in high level programming languages - Java, Python or Go
• Strong experience in either or all of databases: MySQL, MongoDB, NOSQL, SQL Server, Oracle. -Strong working knowledge on AWS & Google Cloud & Cloud security.
• Strong working knowledge of Web, caching technologies, API integration technologies & protocols.
• Experience with managing AGILE development methodology and inspire the team to follow best Scrum practices.
• Fair understanding of DevOps would be ideal
• Must be a strong and enthusiastic team player with excellent verbal and written communications skills.
• You are a good communicator who can explain technical concepts to product managers, designers, support and other engineers and you have curiosity about how things work
• Skills in Microservices Architecture, Product Roadmap& tech team management

• Designing emailers, social media (LinkedIn, Facebook, Instagram) posts
• Creating blog headers and blog images
• Working with content creator and content writer to plan and deliver the weekly tasks
• Coming up with creative ways to showcase the message given by content writers and creators
• High-quality and attention-grabbing images that grab the users’ attention and improving the brand’s credibility
• Visually compelling infographics that present valuable information about the company in a compelling way
• Quoting graphics that reflect the vision and message of the brand, enabling followers to relate and build a relationship with the business
• Being the single point of contact for all the graphic design needs in the product

Desired Candidate Profile

• Minimum 1-2 years of experience in graphic designing using various tools
• Hands on experience in Adobe Illustrator, Photoshop
• Hands on experience in various tools (After effects, Premiere pro)
• Ability to work methodically and meet deadlines
• Portfolio of illustrations or other graphics
• Excellent communication skills
• Ability to design and develop graphics and various graphical content to connect with the audiences that are most relevant to us, in a way that’s relevant for them and ensuring the communication is specific and meaningful
• Abilities to balance the WOW (be noticed), HOW (engage and educate) and NOW (drive action) of content marketing
• An undistracted mind, an aspiration for holistic growth, humility, discipline, clear and adequate communication and self confidence to learn and do anything    

Preferred Experience & Expertise:

• Bachelor’s degree in the fields of Computer Science, Information Technology, Mathematics, Statistics, or any UX related subjectssuch as digital design/media, digital marketing, graphic design, media technology, and web design. Relevant experience of at least 2 years in lieu of above if from a different stream of education.

• Well-versed in and 2+ years of hands-on demonstrable experience with UX Research and UX Design

• Hands-on development experience in tools like Adobe XD, Photoshop, Illustrator, or any relevant tools.

• 2+ years of hands-on development experience in one or more libraries, frameworks, & technologies such as React JS, HTML5, CSS3, D3, Ant Design, Vis.js, Chart.js, etc.; extra points if you can demonstrate your knowledge with working examples.

• 2+ years of hands-on development experience in JavaScript & TypeScript.

• Familiarity with the domains of

▪ Data Management & Governance

▪ Business Process & Workflow Management

▪ Cloud Computing Infrastructure & Platforms (AWS/Google Cloud/Azure)

• Ability to understand software product vision, objectives, capabilities, and features; and translate into digital experiences

• Artistic eye for design with ability to think creatively

• Accuracy, attention to detail and mastery of information, navigation, and visual design

• Mathematical & statistical aptitude and strong problem-solving skills to determine experiential solutions to UX/UI challenges in the domains of visual data modeling, visual workflow modeling, data browsing, data editing, statistics driven charting, graphs, etc.

• An understanding of the latest trends in UX and self-development skills to keep up to date with such fastchanging trends

• Excellent interpersonal and communication skills to communicate ideas to developers

• Multi-tasking and time management skills, with the ability to prioritize tasks

• Ability to work both independently and in a team

• Professional approach to time, costs, and deadline

What you need to have: