Customer Success Manager

Job Overview

We are looking for an experienced QA Professional with 5–10 years of experience specializing in Pega Testing. In this role, you will design, execute, and manage testing strategies for complex, large-scale enterprise applications built on the Pegaplatform. You will ensure the seamless performance, integration, and functionality of workflows and case management systems.

Key Responsibilities

• Strategy & Planning: Define, design, and implement comprehensive test strategies, test plans, and test cases specifically tailored for Pega BPM applications.

• Functional & Rule Validation: Validate Pega rulesets, case management flows, data pages, routing logic, declarative expressions, and access groups.

• Automation Leadership: Design and maintain automated test frameworks for PegaUI and API layers using tools like Selenium, Cucumber, Tosca, or Pega Autotest.

• Defect & Defect Triaging: Track, analyze, and report defects using Jira, collaborating closely with Pega developers and Business Analysts to resolve complex issues.

• Regression & Integration Testing: Execute rigorous regression testing for Pegaplatform upgrades and test end-to-end integration with third-party APIs and databases.

• Mentorship & Quality Control: Lead a team of QA engineers, conduct test case reviews, and enforce industry-standard QA best practices.

Required Skills & Qualifications

• Pega Expertise: 4+ years of dedicated hands-on experience in testing Pega PRPC applications (Pega 8.x experience preferred).

• Certifications: Pega Certified Business Architect (PCBA), Certified System Architect (CSA), or Certified Pega QA is highly desirable.

• Testing Automation: Proven experience using automation tools (Selenium WebDriver, Tosca, Cucumber, or SoapUI/Postman for API testing) within a Pegaecosystem.

• Technical Proficiency: Strong understanding of SQL, XML, JSON, and Agile/Scrum methodologies.

• Analytical Skills: Exceptional ability to translate complex business requirements and user stories into structured test scenarios.

JOB DETAILS:

* Job Title: Engineering Manager (Client facing)

* Industry: Technology

* Salary: Best in Industry

* Experience: 8-12 years

* Location: Bengaluru

Role & Responsibilities

We are seeking a visionary and decisive Engineering Manager to join our dynamic team. In this role, you will lead and inspire a talented team of software engineers, driving innovation and excellence in product development efforts. This is an exciting opportunity to influence and shape the future of our engineering organization.

Key Responsibilities:

• Provide technical leadership and mentorship to a high-performing team of software engineers.
• Develop and implement engineering strategies that align with organizational goals.
• Manage multiple concurrent projects, ensuring timely delivery and high-quality outcomes.
• Collaborate closely with cross-functional teams to define and prioritize product features.
• Implement and uphold Agile methodologies to optimize team performance and efficiency.
• Conduct regular performance evaluations, fostering continuous professional growth within the team.
• Oversee the entire software development lifecycle, from initial conception through to deployment.
• Manage budgets, resources, and capacity planning for engineering projects.
• Stay up-to-date with emerging technologies, ensuring the team is equipped with the latest industry trends.
• Ensure adherence to best engineering practices, maintaining high coding standards.
• Hands-on coding experience required – actively contribute to coding and technical design decisions.
• Tech stack: Java, Spring, microservices, cloud technologies, and building large-scale systems.
• Experience in collaborating directly with clients – ensuring client requirements are met and managing relationships effectively.

Ideal Candidate

• Strong Client-Facing Engineering Manager Profile
• Must have 8+ years of engineering experience, with substantial exposure to back-end development, scalable distributed systems, and modern web services
• Must have 2+ years of experience in people and delivery leadership, owning engineering execution and leading teams to deliver complex products
• Must have proven experience working directly with external stakeholders / clients, translating client requirements into engineering plans and delivering solutions with high customer impact
• Strong technical foundation with experience in backend engineering, REST APIs, databases (SQL/NoSQL), and building reliable, high-performance systems
• Strong problem-solving and design capabilities; experience with system design, architecture reviews, and engineering best practices
• Must have expertise in agile methodologies and project management tools
• Excellent written and verbal communication skills, with a track record of presenting technical solutions to both technical and non-technical stakeholders
• (Cross-Functional Collaboration): Must be skilled in working with product, design, sales, and client teams to drive requirements, delivery, and client success
• (Execution & Delivery): Demonstrated ability to manage end-to-end delivery, coordinate releases, prioritise effectively, and deliver results in time
• (Company): Product companies
• (Stability): Must have stayed for at least 2 years with each of the previous companies
• (Education): B.Tech in computer science, engineering or a related field from Tier 1, Tier 2 colleges (Master's preferred)

• 8+ years of experience in Vertex
• Hands on consulting experience on SAP Indirect Taxes / Taxes on Sales & Purchase
• Must have fundamental knowledge / understanding on Indirect tax regulation and standard within CE, NAM, LATAM
• Must have implementation & support experience on Vertex O series On Demand.
• Mush have knowledge on integration of Vertex with other system like SAP S/4HANA, Ariba, Concur etc
• Experience in Automobile industry preferable.
• Customize Vertex settings to support business-specific tax needs and scenarios.
• Perform regular system checks and updates to maintain tax compliance and accuracy.
• Analyze current tax processes and recommend improvements to enhance efficiency and accuracy.
• Work closely with finance, IT, and compliance teams to ensure smooth integration and operation of tax automation systems
• Strong understanding of SAP modules (e.g., SAP FI, SAP SD, SAP MM, etc.) and their integration with Vertex.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native

Who we are :

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

What You Will Do :

As a Data Governance Developer at Kanerika, you will be responsible for building and managing metadata, lineage, and compliance frameworks across the organizations data ecosystem.

Required Qualifications :

- 4 to 6 years of experience in data governance or data management.

- Strong experience in Microsoft Purview and Informatica governance tools.

- Proficient in tracking and visualizing data lineage across systems.

- Familiar with Azure Data Factory, Talend, dbt, and other integration tools.

- Understanding of data regulations : GDPR, CCPA, SOX, HIPAA.

- Ability to translate technical data governance concepts for business stakeholders.

Tools & Technologies :

- Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog

- Experience in Microsoft Purview areas :

1. Label creation and policy management

2. Publish/Auto-labeling

3. Data Loss Prevention & Compliance handling

4. Compliance Manager, Communication Compliance, Insider Risk Management

5. Records Management, Unified Catalog, Information Barriers

6. eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit

7. DSPM, Data Policy

Key Responsibilities :

- Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC).

- Integrate Purview with data sources : Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.

- Schedule and monitor metadata scanning and classification jobs.

- Implement and maintain collection hierarchies aligned with data ownership.

- Design metadata ingestion workflows for technical, business, and operational metadata.

- Enrich data assets with business context : descriptions, glossary terms, tags.

- Synchronize metadata across tools using REST APIs, PowerShell, or ADF.

- Validate end-to-end lineage for datasets and reports (ADF ? Synapse ? Power BI).

- Resolve lineage gaps or failures using mapping corrections or scripts.

- Perform impact analysis to support downstream data consumers.

- Create custom classification rules for sensitive data (PII, PCI, PHI).

- Apply and manage Microsoft Purview sensitivity labels and policies.

- Integrate with Microsoft Information Protection (MIP) for DLP.

- Manage business glossary in collaboration with domain owners and stewards.

- Implement approval workflows and term governance.

- Conduct audits for glossary and metadata quality and consistency.

- Automate Purview operations using :

- PowerShell, Azure Functions, Logic Apps, REST APIs

- Build pipelines for dynamic source registration and scanning.

- Automate tagging, lineage, and glossary term mapping.

- Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs.

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar engineer that is well versed with AI and audio technologies around audio detection, speech-to-text, interpretation, and sentiment analysis.  

You will be responsible for:

Developing audio algorithms to detect key moments within popular online games, such as:

Streamer speaking, shouting, etc.

Gunfire, explosions, and other in-game audio events

Speech-to-text and sentiment analysis of the streamer’s narration

Leveraging baseline technologies such as TensorFlow and others -- and building models on top of them

Building neural network architectures for audio analysis as it pertains to popular games

Specifying exact requirements for training data sets, and working with analysts to create the data sets

Training final models, including techniques such as transfer learning, data augmentation, etc. to optimize models for use in a production environment

Working with back-end engineers to get all of the detection algorithms into production, to automate the highlight creation

You should have the following qualities:

Solid understanding of AI frameworks and algorithms, especially pertaining to audio analysis, speech-to-text, sentiment analysis, and natural language processing

Experience using Python, TensorFlow and other AI tools

Demonstrated understanding of various algorithms for audio analysis, such as CNNs, LSTM for natural language processing, and others

Nice to have: some familiarity with AI-based audio analysis including sentiment analysis

Familiarity with AWS environments

Excited about working in a fast-changing startup environment

Willingness to learn rapidly on the job, try different things, and deliver results

Ideally a gamer or someone interested in watching gaming content online

Skills:

Machine Learning, Audio Analysis, Sentiment Analysis, Speech-To-Text, Natural Language Processing, Neural Networks, TensorFlow, OpenCV, AWS, Python

Work Experience:  2 years to 10 years

About Sizzle

Sizzle is building AI to automate gaming highlights, directly from Twitch and YouTube videos. Presently, there are over 700 million fans around the world that watch gaming videos on Twitch and YouTube. Sizzle is creating a new highlights experience for these fans, so they can catch up on their favorite streamers and esports leagues. Sizzle is available at http://www.sizzle.gg">www.sizzle.gg. 

Experience: 3.5 - 5 years

Description :

- Very good experience in design and development on UI front end Technologies.

- Minimum 3+ Years of web application development using HTML 5, CSS3, Bootstrap, JavaScript.

- Experience in development of Angular 2/4/6.

- Expertise in Responsive web design, HTML5, and CSS pre-processors SASS and LESS

- Good in UML, OOPS, design principles and patterns, architectural trends and data modeling.

- Strong in JavaScript (object oriented concepts) & JavaScript optimization

- Experience on JavaScript frameworks such as AngularJS, ReactJS, NodeJS etc.

- Ability to convert Wireframes in to UI design

- Good designing capabilities using Bootstrap framework, SEO and using strategies for cross-platform design initiatives with a 360-degree digital design

- Strong experience with debugging skills and fixing Cross Browser Compatibility issues and Optimization for web by using best practices

- Good Communication

- Good knowledge of quality standards and best practice

• Solid experience in RoR, Golang, NodeJS or Python. Good to have exposure to ML.
• Should have experience in cloud computing
• Has an ability to quickly learn and contribute in multiple codebase
• Overcomes roadblocks and requires minimal oversight
• Takes initiatives to fix issues/tech debts before assigned to him/her
• Able to deep dive into codebase and advise QA of possible regression impact
• Communicates tech decisions through design docs and tech talks
• Has delivered projects with end-to-end accountability
• Keeps track of industry trends and introduces right tech/tools for a given job
• Excellent understanding of software engineering practices, Design Patterns, Data Structures, Algorithms

Job Description

An iOS developer is responsible for developing applications for mobile devices powered by Apple’s

iOS operating system. They must also have a strong understanding of the patterns and practices

that revolve around the iOS platform.

Responsibilities

1. Design and build advanced applications for the iOS platform

2. Collaborate with cross-functional teams to define, design, and ship new features.

3. Unit-test code for robustness, including edge cases, usability, and general reliability.

4. Work on bug fixing and improving application performance.

5. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Skills & Qualifications

1. Experience working with iOS frameworks such as Cocoa Touch, Firebase, Alamofire

2. Degree in Computer Science, Engineering or a related subject

3. Proven working experience in software development

4. Working experience in iOS development

5. Have published one or more iOS apps in the app store

6. Must have knowledge of Swift & Objective C

7. Experience with third-party libraries and APIs

8. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

9. Solid understanding of the full mobile development life cycle.

Experience Requirement

We are looking for the candidates with 3+ years of experience