Cutshort logo
For Employers
BhaiFi Networks Private Limited logo
Customer Success Manager
BhaiFi Networks Private Limited's logo

Customer Success Manager

Mansi Bhatt's profile picture
Posted by Mansi Bhatt
1 - 3 yrs
₹3L - ₹5L / yr
Gurugram, Delhi, Noida, Ghaziabad, Faridabad
Skills
Customer Success
SaaS
Customer Retention
Communication Skills
B2B Marketing
Customer Acquisition

BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

Responsibilities and Duties

  • Provide world-class client support by working with clients to establish critical goals.
  • Take ownership of the customer’s operational needs and steward throughout the organization as required.
  • Analyze customer data to improve customer experience.
  • Hold product demonstrations for customers.
  • Responsible for customer onboarding processes.
  • Evaluate and improve tutorials and other communication infrastructure.
  • Mediate between clients and the organization.
  • Handle and resolve customer requests and complaints.
  • Minimize customer churn.
  • Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
  • Ensure CSATs and NPS scores are maintained Assisting Sales Team
  • Highly organized and able to multi-task.
  • Self-driven and proactive nature.
  • Excellent communication and interpersonal skills.
  • Patient and active listener.
  • Passion for service.

Qualifications and Skills

  • High computer literacy and ability to learn new software.
  • Knowledge of Technology and Software Solutions.
  • Bachelor’s degree or equivalent education in Computer Engineering preferred.
  • Job experience of 6 months to 2 years would be preferred.
  • People from the Gurgaon location would be preferred.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About BhaiFi Networks Private Limited

Founded :
2017
Type :
Product
Size :
0-20
Stage :
Bootstrapped

About

BhaiFi is a Next-Gen Software-Based Network Security & Management Solution for SMEs, Co-working Spaces, Offices, Hotels, Cafes & Restaurants.
Read more

Connect with the team

Profile picture
Mansi Bhatt

Company social profiles

angelbloginstagramlinkedintwitterfacebook

Similar jobs

Recro
at Recro
1 video
32 recruiters
Nehlata Pandey
Posted by Nehlata Pandey
Bengaluru (Bangalore)
4 - 7 yrs
Best in industry
skill iconFlutter
DART
Architecture

Role Overview

We are looking for a Lead Mobile Developer to set the technical bar for our mobile engineering.

This is an individual contributor role: you lead through deep technical ownership and influence,

not people management. With 4-5+ years building and shipping production apps, you know

mobile inside out, from the widget tree to the platform internals, and you make the calls that

keep our apps fast, stable, and maintainable as they scale.


Key Responsibilities

• Technical Leadership: Own the technical direction of our mobile apps; make and document architecture decisions, and set the standards others build against.

• End-to-End Development: Lead the development of complex, high-quality applications for iOS and Android from a single Flutter codebase.

• Architecture & State Management: Design and implement scalable app architectures using industry-standard state management solutions (e.g. Bloc/Cubit, Riverpod, or Provider).

• Custom UI/UX: Translate Figma/Adobe XD designs into pixel-perfect, fluid, responsive UIs using Flutter's widget tree, including custom animations and complex layouts.

• Deep Mobile Expertise: Apply end-to-end knowledge of mobile functionality: lifecycle, navigation, push notifications, deep linking, permissions, background tasks, offline behavior, and app security.

• API & Integrations: Integrate RESTful APIs and third-party SDKs with robust data persistence and offline capabilities.

• Native Interoperability: Write platform-specific code via Method Channels to access native features when needed.

• Performance Optimization: Profile and optimize app performance, reducing jank, optimizing build methods, and managing memory.

• Release Management: Own the release process end to end, including builds and deployment to the App Store and Google Play.

• Mentorship: Raise the team's bar through code reviews, technical guidance, and sharing best practices, without formal people management.


Technical Requirements

• Experience: 4+ years of hands-on experience building and shipping production mobile apps.

• Flutter: Strong, demonstrable Flutter and Dart expertise across real-world, production-grade apps.

• Full-Stack Mobile Knowledge: End-to-end command of mobile functionality and the in-and-out behaviors of the platform, not just the happy path.

• State Management: Expert-level understanding of at least one major state management library (Bloc or Riverpod preferred).

• Software Design: Strong grasp of SOLID principles, Clean Architecture, and Design Patterns.

• Testing: Proficiency in writing unit, widget, and integration tests to ensure app stability.

• Native Knowledge: Familiarity with native mobile development (Swift/Kotlin) is a significant plus.

• Tools: Proficient with Git, Firebase (Auth, Firestore, Cloud Messaging), and local databases like Hive or SQLite.


Soft Skills

• Problem Solver: You don't just find bugs; you identify the root cause and implement long-term fixes.

• Decision Maker: You weigh trade-offs and make sound technical calls, then bring the team along with clear reasoning.

• Collaborator: Ability to work closely with Product Managers and Designers in an Agile environment.

• Lifelong Learner: You stay up to date with the latest Flutter releases and the evolving Dart ecosystem.

Read more
Logistics & Supply Chain Network Platform
Logistics & Supply Chain Network Platform
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore)
4 - 6 yrs
₹14L - ₹18L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
  • Good design skills and exposure to multiple software architectures.
  • Strong understanding of OO/ knowledge of frameworks such as Spring/ Spring Boot/ design and good software development practices.
  • Strong core server-side technologies experience (Java)
  • Knowledge of Android is a huge plus.
  • Strong database skills including schema design.
  • Strong knowhow of data-structures and algorithms.
  • Experience with configuration management, testing, deployment.
  • Hands on development across technologies.
Read more
HaystackAnalytics
Careers Hr
Posted by Careers Hr
Mumbai, Navi Mumbai
2 - 3 yrs
₹7L - ₹13L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+4 more

Job Description


Position - SRE developer / DevOps Engineer

Location - Mumbai

Experience- 3- 10 years


 

About HaystackAnalytics:

HaystackAnalytics is a company working in deep technology of genomics, computing and data science for creating the first of its kind clinical reporting engine in Healthcare. We are a new but well funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM core team). Some of the technologies we have created are a global first in infectious disease and chronic diagnostics. As a product company creating a huge amount of IP, our Technology and R&D team are our crown jewels. With early success of our products in India, we are now expanding to take our products to international shores. 


Inviting Passionate Engineers to join a new age enterprise:  

At HaystackAnalytics, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving stack that deals with Healthcare and Genomics.

We’re looking for full stack engineers who are passionate problem solvers, ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack. 

Our ideal candidate has experience building enterprise products and has understanding and experience of working with new age front end technologies, web frameworks, APIs, databases, distributed computing,back end languages, caching, security, message based architectures et al.

You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact both the front end and back end architecture, and ultimately, delivering amazing global user experiences.



Objectives of this Role:

  • Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
  • Ideate and develop new product features in collaboration with domain experts in healthcare and genomics 
  • Develop state of the art enterprise standard front-end and backend services
  • Develop cloud platform services based on container orchestration platform 
  • Continuously embrace automation for repetitive tasks
  • Ensure application performance, uptime, and scale, maintaining high standards of code quality by using clean coding principles and solid design patterns 
  • Build robust tech modules that are Unit Testable, Automating recurring tasks and processes  
  • Engage effectively with team members and collaborate to upskill and unblock each other

Frontend Skills 

  • HTML 5  
  • CSS framework ( LESS/ SASS ) 
  • Es6 / Typescript 
  • Electron app / TAURI
  • Component library ( Webcomponents / radix / material ) 
  • CSS ( tailwind) 
  • State management --> Redux / Zustand / Recoil 
  • Build tools - > (webpack/vite/Parcel/turborepo)
  • Frameworks -- > Next JS / 
  • Design patterns 
  • Test Automation Frameworks (cypress playwright etc )
  • Functional Programming concepts  
  • Scripting ( bash , python )


Backend Skills 

  1. Node / Deno / bun - Express / NEST JS 
  2. Language : Typescript / Python / Rust / 
  3. REST / GRAPHQL 
  4. SOLID Design Principles
  5. Storage (mongodb/ Object Storage / postgres ) 
  6. Caching ( Redis / In memory Data grid )
  7. Pub sub (KAFKA / SQS / SNS / Event bridge / RabbitMQ) 
  8. Container Technology ( Docker / Kubernetes )  
  9. Cloud ( azure , aws , openshift ) 
  10. GITOPS 
  11. Automation ( terraform , Serverless ) 

Other Skills 

  • Innovation and thought leadership
  • UI - UX design skills  
  • Interest in learning new tools, languages, workflows, and philosophies to grow
  • Communication 
Read more
Series A Funded product Startup
Agency job
via Qrata by Blessy Fernandes
Hyderabad
2 - 8 yrs
₹8L - ₹32L / yr
J2EE
J2SE
skill iconJava
skill iconPython
MySQL
+7 more
Requirements: Job Description
 Excellent knowledge in Core Java (J2SE) and J2EE technologies.
 Hands-on experience with RESTful services, API design are must.
 Knowledge of microservices architecture is must.
 Knowledge of design patterns is must.
 Strong knowledge in Exception handling and logging mechanism is must.
 Agile scrum participation experience. Work experience with several agile teams on an application built
with microservices and event-based architectures to be deployed on hybrid (on-prem/cloud)
environments.
 Good knowledge of Spring framework (MVC, Cloud, Data and Security. Etc) and ORM framework like
JPA/Hibernate.
 Experience in managing the Source Code Base through Version Control tool like SVN, GitHub,
Bitbucket, etc.
 Experience in using and configuration of Continuous Integration tools Jenkins, Travis, GitLab, etc.
 Experience in design and development of SaaS/PaaS based architecture and tenancy models.
 Experience in SaaS/PaaS based application development used by a high volume of
subscribers/customers.
 Awareness and understanding of data security and privacy.
 Experience in performing Java Code Review using review tools like SonarQube, etc.
 Good understanding of end-to-end software development lifecycle. Ability to read and understand
requirements and design documents.
 Good Analytical skills and should be self-driven.
 Good communication with inter-personal skills.
 Open for learning new technologies and domain.
 A good team player and ready to take up new challenges. Active communication and coordination with
Clients and Internal stake holder
Requirements: Skills and Qualifications
 6-8 years of experience in developing Java/J2EE based Enterprise Web Applications
 Languages: Java, J2EE, and Python
 Databases: MySQL, Oracle, SQL Server, PostgreSQL, Redshift, MongoDB
 DB Script: SQL and PL/SQL
 Frameworks: Spring, Spring Boot, Jersey, Hibernate and JPA
 OS: Windows, Linux/Unix.
 Cloud Services: AWS and Azure
 Version Controls/ Devops tools: Git, Bitbucket and Jenkins.
 Message brokers: RabbitMQ, and Kafka
 Deployment Servers: Tomcat, Docker, and Kubernetes
 Build Tools: Gradle/Maven
Read more
 A healthcare company
A healthcare company
Agency job
via Qrata by Prajakta Kulkarni
Mumbai
4 - 8 yrs
₹10L - ₹18L / yr
Social Media Marketing (SMM)
Marketing
Facebook Marketing
Google Adwords
LinkedIn

About the company


We is building digital first, health coaches for elective health concerns working toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace.

Elective health has been a large latent gap in India with the knowledge & support for issues which warrants a consumer first approach in building digitally native full stake health coaches to provide integrated care (products & services) and engagement (content & community to build healthy habits).

Started in May 2020, Man Matters is now the largest Men’s health platform, serving more than 1M Men every year across therapeutic areas of Hair Loss and Nutrition. Started in May 2021, Be Bodywise is the largest integrated Women’s Health platform serving more than 1M women a year in the areas of PCOS, Hair & Skin Health. Started in May 2022, Little Joys helps parents to reduce the anxiety around physical and mental development of their kids.


Job Description:

We are looking to hire a seasoned manager to lead our social media charter for our flagship brands Man Matters and Be Bodywise. The incumbent would report to the Head of Content, and own the strategy, planning, workflow management and metrics for the brand’s social media handles. If you are someone who understands the pulse of digital and social communities; if you live and breathe the latest on people, trends and brands on social media; if you are an original thinker looking to create a distinct voice, then this is just the gig for you.


Core Responsibilities:

• Help shape the social media strategy aligning brand positioning, marketing goals and a clear read on the target audience.

• Create monthly social media calendars and leverage topical days to build on the brand’s presence across different social media channels.

• Create original content ideas and IPs to strengthen engagement and base size.

• Create a one-of-a-kind community around the brand’s core message by fostering conversations and

engagement.

• Monitor and measure key metrics for the social pages.

• Monitor and measure brand reputation and presences through social listening. This would also entail

ensuring consistency of brand voice and brand persona.

• Build and enforce a crisis management module for any kind of direct negative publicity.


Requirements:

• 5 to 6 years of working in content creation and/or social media, with at least 2 years as a team lead.

• Having worked with digital-first consumer brands (either in a in-house team or agency).

• Thorough knowledge of social platforms, analytics and tools.

• Original thinker with a fresh perspective.

Read more
Lansum Properties
Dasari SarveswaraRao
Posted by Dasari SarveswaraRao
Hyderabad
2 - 5 yrs
₹2L - ₹5L / yr
Internal audit
Audit

(Actually, I'm looking for a candidate to work with the audit team & deal with the purchase dept.)


  • This position will be aligned with our Audit vertical and help us in the process of verifying and acquiring goods, services, or works from an external source, often via a tendering or competitive bidding process. Ensure that the project/Site receives goods, services, or works at the best possible price when aspects such as quality, quantity, time, and location are compared.
  • You will be working as a part of the Audit team responsible for verifying execution, contract management, vendor management, and life cycle support. We are looking for individuals who are conversant in the features, functionality, and applicability of a few sourcing platforms.
  • Coordinate with enabling functions to understand the procurement / Services requirements
  • Verifying vendor contract agreement/renewal/termination communications
  • Expedite Orders and track deliveries.
  • Ensure audit readiness of all purchasing documents.
  • Preparing Analysis of Price Proposals
  • Collaboration with other Team Members for to the objectives/Targets of the department
  • Preparation of reports in line with the requirements of the Audit dept.
  • Adhere to the Procurement Policy and vendor onboarding process


Need to travel to project locations (Currently in Hyderabad locations & Andhra Pradesh)

Other Audit activities as need arise.


Read more
Duplex Technologies Services
Priyanka Mishra
Posted by Priyanka Mishra
Lucknow
1 - 4 yrs
₹2L - ₹5L / yr
Unity 3D
Game development
Game Design
Skill Set : 3D Unity, Unity, 3D Game, Engine, C. Job Details : - Consistently develop 3d game features of high level quality, on several platforms, by gathering requirements, designing solutions, implementing robust code, testing and debugging. - Work with interaction designers, game developers, artists, animators, audio engineers and other programmers to design scalable and flexible products. - Create efficient, optimised code while working with 3rd party libraries and tools - Understand memory and performance limitations of target hardware - Understand and be able to conform to the standards of target hardware - Share and participate in continually improving the processes with which the game is being - Collaborate and communicate with non-technical disciplines to improve the game - Willingness to receive, create and maintain detailed task lists from team leaders
Read more
Nourtek Innovations
at Nourtek Innovations
2 recruiters
Krupali G
Posted by Krupali G
Remote, Ahmedabad
5 - 9 yrs
₹7L - ₹13L / yr
skill iconiOS App Development
skill iconSwift
skill iconObjective C
Xcode

About the Company:

  • Founded in 2005 as a platform for building IT Solutions.
  • Nourtek develops custom software and applications for websites, desktops, and mobile devices.
  • Product based Multi-National Company (MNC) that strives to cultivate and spur a work environment that is one of the most challenging, career advancing, yet comfortable, friendly, safe and diverse with a family like atmosphere that supports professional and personal growth within and out of the company.
  • Headquartered in Dallas, USA with offices in India.
  • An expert team of 60+ work-focused engineers.
  • Known for its culture and healthy work-life balance with a 5-day work schedule.
  • Periodic sessions with expert’s professional as well as personal growth.
  • We incorporate state-of-the-art technologies and tools in our services and solutions.
  • Having multiple products in Insurance Domain.

 

 Job responsibilities:  

  • We are looking for a 5+ iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.
  • Primary focus will be development of iOS applications and their integration with back-end services.
  • You will be working alongside other engineers and developers working on different layers of the infrastructure.
  • Having a skill like commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
  • Design and build applications for the iOS platform.
  • Ensure the performance, quality, and responsiveness of applications.
  • Collaborate with a team to define, design, and ship new features.
  • Identify and correct bottlenecks and fix bugs.
  • Knowledge of other web technologies and UI/UX standards
  • Understanding of Apple’s design principles and interface guidelines
  • Help maintain code quality, organization, and automatization.
  • Have published one or more iOS apps in the app store.
  • A deep familiarity with Objective-C and Cocoa Touch
  • Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text.
  • Experience with third-party libraries and APIs
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
  • Solid understanding of the full mobile development life cycle.
  • Proficient understanding of code versioning tools like GitHub, firebase and Xcode so on.

 

 Personal Attributes

  • A passion for continuous improvement.
  • Candidate should be a team player and excellent communicator.
  • Strong interpersonal, problem solving, and organizational skills.
  • Self-motivated, quick learner who can manage multiple projects with minimal direction.
  • Be a self-driven individual with the go-getter attitude.
  • Excellent troubleshooting and communication skills
  • Attention to detail

Benefits:

  • Open Door working Culture,
  • 5 days working,
  • Internal Growth opportunities,
  • Rewards & Recognitions,
  • Sports Activities,
  • Events & Celebration,
  • Handsome Perks,
  • Very good Referral Bonus,
  • Medical Insurance.

Shift Timing: 11 am to 8 pm (May very on project Demand)

Ahmedabad Location: Shapath 4, Opp. Karanavati Club, S.G. Highway, Ahmedabad.

 

Company Website:  http://www.nourtek.com/" target="_blank">http://www.nourtek.com/

we are in transition with new website launch so sharing a new website link as well: http://www.injala.com/#page0" target="_blank">http://www.injala.com/#page0 

 

 

 

Read more
B2B Cloud Solutions Company
B2B Cloud Solutions Company
Agency job
via Unnati by Swati Joshi
NCR (Delhi | Gurgaon | Noida), Amritsar
6 - 10 yrs
₹15L - ₹20L / yr
Salesforce
Salesforce Apex
skill iconReact.js
skill iconAngularJS (1.x)
Salesforce Lightning
+6 more
We are looking for lead engineer who are Salesforce experts and want to provide excellent products and services to business customers. Read on for more details.

Our client is a Cloud Solutions startup that helps businesses manage their sales processes and clients well. It is a registered Salesforce partner and has been providing customised products and services to various companies for several years. Their serve clients from various sectors like Finance, Healthcare, Education and even NGOs.

Their team consists of certified salesforce developers, consultants and mobile application developers, having a combined experience of over 50 Man years and over 100 projects. Founded by an ex-Infosys employee, they are a team of dynamic developers who are pioneers in Cloud Computing and their projects have been successfully set up and run in India and North America.

As the Lead Engineer, you will develop Salesforce APEX Code, VF, lightning and other customization in SFDC.

What you will do:
  • Providing Development, customisation, configuration and integration of products and services
  • Upgrading the knowledge with each release and follow best industry practices and standards while providing the IT solution.
  • Performing Software Unit test before delivering it to the users.
  • Communicating with customer to confirm requirements and for integration testing
  • Investigating existing Salesforce build to identify any additional external data requirements to fulfil the introduction of new data elements and associated processing.
  • Helping with integration data mapping
  • Creating functional transformations for inbound and outbound data flows



What you need to have:
  • Be an immediate joiner
  • Salesforce Developer, Admin and Sales or Service Cloud Certification is a must.
  • Salesforce Advanced Administrator certification.
  • Good understanding of Salesforce governor limits and integration patterns.
  • Strong and proven experience in Salesforce.com application development (Apex, Visual force, Salesforce Lightning and Web Services Integration).
  • Strong experience of Java script framework (e.g. react JS, angular JS, etc.).
  • Strong and proven experience of integration in Salesforce.
  • Experience of working with sales, service and community clouds.
  • Proficient skills using Salesforce Application Development, Salesforce Reporting and Analytics.
  • Salesforce Experience proficiency with the Salesforce platform along with the general software development expertise.
Read more
Azoi
at Azoi
1 video
2 recruiters
Ayesha Aga
Posted by Ayesha Aga
Pune
3 - 7 yrs
₹3L - ₹12L / yr
dotnet
webapi
mvx
anuglarjs
Windows Azure
Software Engineer, Sr Engineer, Team Lead BE/MCA with 3-7years of experience in development of web applications / products. Expertise on the MS Stack (.NET 3.5/4/4.5, ASP.NET, MVC, Web API, WCF, SQL Server) Good scripting skills - JavaScript, JQuery, Knockout JS, Angular JS, Durandal etc. Expertise in Test Driven Development is a big advantage. Someone who has worked with Azure Storage a must Exposure to working in agile environments is preferred. Job Responsibilities 1. Develop and code high quality framework components. 2. Develop and enhance cutting edge applications / products. 3. Develop technical documentation. 4. Create automated unit test case suites. If interested please give below details Total Exp Relevant Exp WebAPI or WCF exp ANgularjs or Azure exp MVC Exp Current ctc Expected ctc and Notice period all are required
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos