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Customer Retention Jobs in Kochi (Cochin)

11+ Customer Retention Jobs in Kochi (Cochin) | Customer Retention Job openings in Kochi (Cochin)

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Farmers Fresh Zone
Haani Hashim S V P
Posted by Haani Hashim S V P
Remote, Kochi (Cochin)
1 - 4 yrs
₹5L - ₹9L / yr
Customer Retention
Customer Acquisition
Customer Relationship Management (CRM)
moengage
webengage
+1 more

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

 

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

 

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.



As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.


Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.


Responsibilities:


  • Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

  • Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

  • Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

  • Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

  • Improve new campaigns using data and feedback from existing and previous projects.

  • Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

  • Create communication & content strategies to increase the size of high-activity cohorts.

  • Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.


Qualification & Requirements:


  • Bachelor’s Degree in Computer Science, Engineering or any other related field.

  • 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

  • In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

  • Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.


Soft Skills:



  • Ability to prioritize and manage multiple milestones and projects efficiently.

  • Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

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KGISL MICROCOLLEGE
Agency job
via EDU TECH by Srimathi Balamurugan
Remote, Kochi (Cochin)
1 - 5 yrs
₹2L - ₹6L / yr
Business Analysis
SQL
MS-Excel
Tableau
PowerBI

We are looking for a passionate and experienced Business Analyst Trainer to join our training team. This role involves delivering high-quality training programs on business analysis tools, methodologies, and best practices, both in-person and online.

Read more
Top Management Consulting Company

Top Management Consulting Company

Agency job
Kolkata, Noida, Pune, Mumbai, Gurugram, Hyderabad, Bengaluru (Bangalore), Coimbatore, Chennai, Kochi (Cochin)
6 - 12 yrs
₹10L - ₹20L / yr
Lean Six Sigma
Facilitation
Process improvement
Innovation
Hi

We are looking for Process Improvement\Delivery Excellence for one of our premium client

  • Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios 
  • Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters  
  • Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
  • Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO 
    /PMP / Prince2
Read more
Top IT MNC

Top IT MNC

Agency job
Bengaluru (Bangalore), Kolkata, Chennai, Kochi (Cochin), Pune, Hyderabad
3 - 5 yrs
Best in industry
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Experience: 3-5 years

Requirements
1. Java 8+, J2EE, 
2. Core Java- More hands on collections framework
3. JPA- Spring, Hibernate
4. Webservices (SOAP / Rest)
5. Knowldege on SQL & PLQL (Oracle/MySQL)
6. Expericne in Agile tools & processes
7. Good analytical & Communication skills
Read more
Kochi (Cochin)
3 - 6 yrs
₹4L - ₹8L / yr
Odoo (OpenERP)

Responsibilities:

Your Major Job Responsibilities as an ODOO Developer would be:

· You will lead and participate in various development projects for our products and services and be involved in all development-related aspects of our technical operations.

· Take Initiative for the required changes in the software development process to manage overall quality.

· Solve complex performance and other critical problems and architectural challenges.

· Develop applications/features that affect everyday life.

Required Skills Sets:

· Strong knowledge of Python and programming concepts.

· Complete understanding of ODOO basic flow.

· Knowledge of data models available in ODOO core.

· Proven expertise in developing custom modules in ODOO.

· ODOO Technical functional knowledge.

· Experience in developing the latest versions of ODOO and Excellent debugging skills in Odoo.

· Experience in migrating from earlier ODOO versions to latest versions.

· Core knowledge about the current features available in ODOO – Sales, Purchase, CRM, Accounts, Inventory, Projects, Timesheet, HR etc.

· Knowledge in handling ODOO front end (XML and Java Script)

· Good knowledge of PostgreSQL with the ability to write SQL queries.

· View customization – work on Widgets, Wizards, Java Script, view XML etc.

· Q-Web reports creation.

· Data import using ODOO import as well as custom import using Python.

· Knowledge of Version Control Systems like git.

Read more
Injala

at Injala

1 video
3 recruiters
Krupali Gangani
Posted by Krupali Gangani
Remote, Bhopal, Ahmedabad, Cochin, Hyderabad, Indore, Visakhapatnam, Coimbatore, Thiruvananthapuram
7 - 10 yrs
₹12L - ₹15L / yr
ASP.NET MVC
ASP.NET
ADO.NET
skill icon.NET
Entity Framework
+6 more

Technical Lead - .NET

 

Responsibilities:

 

  • Develop and deliver technical systems
  • Maintain adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
  • Participate in the development and review of documents to comply with SDLC methodologies [e.g., Engineering Work Breakdown Structure (WBS), estimation, Solution Design Document (SDD) and Software Architecture Documents (SAD)]
  • Provide support and documentation to assist in sustaining the project during the transition to production where necessary
  • Adhere to Application Engineering methodologies, standards, code reviews
  • Provide feedback regarding application engineering methodologies, standards, and leading practices when appropriate
  • Identify potential points of contention for missed activities and notify project leadership of situation and remediation plan
  • Minimize technical exposure and risk on projects
  • Provide technical guidance to development team members
  • Technical deliverables (i.e., code and documentation) on projects assigned
  • Translate detailed Requirements and Design and Solution Architecture deliverables into detailed design specifications
  • Maintain effective and consistent communication within the team, with peers, the leadership team, and the peers in other IT groups
  • Proactively raise issues to Technical and Group Leads when necessary
  • Produce high-quality application engineering deliverables in accordance with the project timeline
  • Build and unit test a project to detailed design specifications
  • Provide thought leadership and technical guidance to engineering staff
  • Review of code completed
  • Review performance of developers
  • Proactively anticipate project issues before they occur; define the problem; identify possible causes; work with the team to identify solutions; select and implement the most appropriate solution
  • Apply judgment in implementing Application Engineering methodologies, processes, and practices to specific requirements of projects/programs which may include product design engineering, information security, code maintainability and reliability

 


 

Requirements:

 

Must Have:

  • Bachelor’s OR master’s degree in a technical field and/or equivalent work experience
  • At least 3 years acting a senior architecture / technical lead role in a comparable organization
  • Significant experience of deploying large, enterprise-wide implementations to significant user volumes
  • At least 5 years of hands-on experience leading a team of developers - defining work breakdown structures/tasks, assigning the teamwork items, monitoring, and ensuring quality and adherence to standards etc.
  • At least 8 years of relevant hands-on work experience building, integrating, and delivering enterprise-wide web and windows applications using Microsoft and other technologies for large organizations on complex projects
  • 8+ years of ASP.Net MVC, ASP.Net experience
  • 8+ years of experience of working with applications that have a SQL Server backend
  • 5+ years of experience with Object-Relational Mappers such as Entity Framework, ADO.NET, Dapper
  • Expert level knowledge of .NET Web API is required. .NET Core knowledge is preferred, but Web API experience with legacy .NET is ok
  • 5+ years of experience with GIT
  • 3+ years of experience of Azure Devops
  • In-depth knowledge of object-oriented analysis and design (OOAD) principles, and familiarity with many design patterns for Software applications.
  • Demonstrated expertise in application design and construction, work breakdown structure of items, design and code reviews, unit test and build activities, deployment and performance related activities, documentation, support, and training/mentoring
  • Excellent communication skills, verbal and written

 

Nice to have:

  • Ideally experience working with SSRS, SSIS
  • Experience with MongoDB or another document database would be a plus
  • Knowledge and experience with working on N-Tier applications.
  • Demonstrated ability to build strong working relationships
  • Experience working on projects following Agile methodologies would be ideal
  • Experience working with Azure or other cloud providers would be ideal
  • Ability to work within diverse, global, virtual teams.
  • Proven ability to thrive under pressure
  • Some experience with design and prototyping tools and diagramming is desired
Read more
Bengaluru (Bangalore), Kochi (Cochin)
2 - 3 yrs
₹5L - ₹6L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+4 more
  • BE/ B.Tech/ MCA/ BCA
  • Strong organizational and project management skills.
  • Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
  • Familiarity with JavaScript frameworks such as Angular JS, React
  • Familiarity with database technology such as MySQL, Oracle, and MongoDB.
  • Excellent verbal communication skills.
  • Good problem-solving skills.
  • Attention to detail.
Read more
Leading IT software company

Leading IT software company

Agency job
Kochi (Cochin)
4 - 10 yrs
₹20L - ₹25L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Mobile App Testing (QA)
+6 more
  • Excellent communication (Written & Verbal), presentation skills with a positive attitude to engage with stakeholders 
  • At least 4 years of hands-oncoding experience in test automation, preferably VB script (must be presently working in automation project)
  • At least 1 year of experience in Mobile automation (iOS and Android)
  • Design, create and maintain Automated Test Scripts for the front end and back-end systems
  • Enhance existing/create automation test frameworks
  • Knowledge of pipeline execution
  • Experience in Agile Scrum methodologies in sprint automation Test design and automation experience in web applications client-server applications mobile applications 
  • Knowledge of Jira, BDD Cucumber etc.
Prior experience delivering QA in an Agile environment  
Read more
Peraka Media

at Peraka Media

1 recruiter
Jaziya Majeed
Posted by Jaziya Majeed
Kochi (Cochin)
1 - 5 yrs
₹1.8L - ₹4.2L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter

Educational Qualifications:

  • /MCA /B.Sc.

Software Knowledge Requirements:

  • Experience in technologies like PHP (Code Ignitor or Laravel frameworks), Flutter, Java, HTML, CSS, Java Script, Node JS, Python, Rest API, XML/JSON
  • Experience in WP CMS framework, Divi Page builder
  • Build and Manage Cloud and non-Cloud hosting platforms
  • Scheduling Backing up and restoration of Web sites and Domains
  • Understanding in Cron job scheduling

Requirements:

  • Have experience or self-read knowledge of Agile development methodology
  • 1-4 years Website development, CMS framework management and designing
  • Development experience on CMS frameworks and worked on Divi page builders and themes, predominantly on WordPress and WooCommerce
  • Backend supporting mobile application team for Rest API creations and JSON
  • Good in logical reasoning and creative thinking

Responsibilities:

  • Prepare project timeline and effort estimations on-demand
  • Take ownership of maintaining the delivery timelines of the project team
  • Meet delivery timelines and own client communication for the handling projects
  • Manage the project people and drive the team with enthusiasm
  • Proven track on continuous learning and problem-solving capability and solution finding skill
Read more
Infinitum Global

at Infinitum Global

7 recruiters
Vignesh SR
Posted by Vignesh SR
Bengaluru (Bangalore), Pune, Kochi (Cochin), Cochin
4 - 8 yrs
₹8L - ₹18L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconExpress
skill iconMongoDB
MERN
+1 more
Skills • Should have work experience in a MERN Stack Developer • Experience on NodeJS, ExpressJS or Restify, ReactJS. • Experience creating front end applications using HTML, CSS. • Hands on experience with JavaScript Development on both client and server-side • Experience with modern frameworks and design patterns, minimum one-year experience with MERN Full stack paradigm • Knowledge of the following will be considered as an advantage: o Consumer Web Development Experience for High-Traffic, Public Facing web applications o Experience with cloud technologies also a plus o Creating secure RESTful-based web services in XML and JSON, JavaScript, JQuery o Continuous integration (Jenkins/Hudson) and version control (SVN, Git)
Read more
Yescolleges Infotech Pvt Ltd
ASWIN M
Posted by ASWIN M
Kochi (Cochin)
0 - 1 yrs
₹1L - ₹3L / yr
Communication Skills
MS-Excel
Marketing
Yescolleges is an online educational portal that connects students and colleges.
Read more
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