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Customer Retention Jobs in Kochi (Cochin)

11+ Customer Retention Jobs in Kochi (Cochin) | Customer Retention Job openings in Kochi (Cochin)

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Farmers Fresh Zone
Haani Hashim S V P
Posted by Haani Hashim S V P
Remote, Kochi (Cochin)
1 - 4 yrs
₹5L - ₹9L / yr
Customer Retention
Customer Acquisition
Customer Relationship Management (CRM)
moengage
webengage
+1 more

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

 

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

 

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.



As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.


Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.


Responsibilities:


  • Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

  • Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

  • Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

  • Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

  • Improve new campaigns using data and feedback from existing and previous projects.

  • Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

  • Create communication & content strategies to increase the size of high-activity cohorts.

  • Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.


Qualification & Requirements:


  • Bachelor’s Degree in Computer Science, Engineering or any other related field.

  • 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

  • In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

  • Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.


Soft Skills:



  • Ability to prioritize and manage multiple milestones and projects efficiently.

  • Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

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Top IT MNC

Top IT MNC

Agency job
via People First Consultants by Aishwarya KA
Chennai, Coimbatore, Noida, Pune, Kolkata, Bengaluru (Bangalore), Gurugram, Hyderabad, Mumbai, Cochin
8 - 15 yrs
Best in industry
skill iconAmazon Web Services (AWS)
Technical Architecture
We are looking for AWS architect for leading MNC
Experience:8+ Years
AWS Certification must. 
Location:Pan india
Read more
Top IT MNC

Top IT MNC

Agency job
Chennai, Mumbai, Bengaluru (Bangalore), Pune, Coimbatore, Kochi (Cochin), Navi Mumbai, Gurugram, Noida, Kolkata, Delhi, Ghaziabad, Faridabad
6 - 15 yrs
₹10L - ₹25L / yr
OWASP
Web application security
Network Security
Nessus
Burp suite
+6 more
Experience: 6-8 years & 10+ years
  • OWASP Secure Code review,• Basic programing knowledge in any programming language and knowledge on secure development practices.
  • OWASP TOP 10 vulnerabilities and their mitigations
  • Hands on experience in Web Application Security Testing tools (SAST & DAST) and Penetration testing tools such as HP Fortify, Checkmarx, Acunetix, Nessus, Burp Suite, Metasploit., Qualys Guard, Kali Linux , etc.
  • Understand/modify exploit code and find logical security flaws in applications
  • Should have knowledge and experience on Network Security, Application Security, Internet Security, attack vectors.
  • To carry out technical vulnerability assessments, identify potential vulnerabilities and provide recommended controls and support to mitigate them.
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Jachoos Technology Pvt Ltd
Kochi (Cochin)
2 - 6 yrs
₹3L - ₹6L / yr
Content Writing
  • Produce well-researched content for publication online and in print
  • Organize writing schedules to complete drafts of content or finished projects within deadlines
  • Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
  • Communicate and cooperate with a writing team, including a content manager, editors, and web publishers
  • Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
  • Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
  • Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
  • Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results

Qualifications for Content Writer

  • Proven record of excellent writing demonstrated in a professional portfolio
  • Impeccable grasp of the English language, including idioms and current trends in slang and expressions
  • Ability to work independently with little or no daily supervision
  • Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
  • Ability to work on multiple projects with different objectives simultaneously
  • Strict adherence to the style guides of each company and their policies for publication
  • Good time management skills, including prioritizing, scheduling, and adapting as necessary
  • Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
  • Familiarity with each client's requirements and the company's brand image, products, and services
Read more
Opportunity with Largest Conglomerate

Opportunity with Largest Conglomerate

Agency job
via Seven N Half by Shreeja Shetty
Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Kochi (Cochin)
15 - 20 yrs
₹30L - ₹60L / yr
Enterprise architecture
Data architecture
Data engineering
Technical Architecture

Digital and Technology Architecture

  • Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
  • Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
  • Plans tasks and estimates for the required research and volume of activities to complete work
  • Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
  • Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
  • Drive the team to ensure appropriate documentation is developed in support of value realization
  • Lead the technical team and head collaboration between Business Users and software providers to build digital solutions

Enterprise Architecture

  • Ownership of overall Enterprise Architecture including compliances and standards
  • Head the overall Architecture blueprint and roadmap for  applications aligning with Enterprise Architecture
  • Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Data Architecture

  • Ownership of overall Data Architecture including compliances and standards
  • Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
  • Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use
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MNC IT company

MNC IT company

Agency job
Kochi (Cochin), Thiruvananthapuram
12 - 25 yrs
₹30L - ₹35L / yr
Marketing
Search Engine Optimization (SEO)
Web Analytics
Google Adwords
• Proven work experience as a VP of Marketing, Marketing Director, or other senior roles
in a software services organization
• Demonstrable experience designing and implementing successful marketing campaigns
• Solid knowledge of SEO, web analytics, and Google AdWords
• Experience with CRM software and digital marketing tools and techniques
• Strong leadership skills
• Excellent communications skills
• Strong analytical and project management skills
• Strategic mindset, with the ability to make difficult decision



Shyja Shanoj

Manager - Business & Operations

 

Forte Recruitment Consultants

Kannur, Kerala, India

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Dazeworks

at Dazeworks

4 recruiters
Jyoti Gupta
Posted by Jyoti Gupta
Remote, Bengaluru (Bangalore), Pune, Noida, Hyderabad, Kochi (Cochin)
4 - 7 yrs
₹8L - ₹15L / yr
Salesforce Apex
Salesforce Lightning
Salesforce Visualforce
Data Loader
Integration
Please find the company details below and the attached profile.Company Profile:- www.http://dazeworks.com/" target="_blank">dazeworks.com  Dazeworks is a Platinum Consulting Partner with Salesforce offering development, implementation, or expert architectural guidance. Our areas of expertise include http://force.com/" target="_blank">Force.com services such as app development, integration with http://salesforce.com/" target="_blank">Salesforce.com, and migration to http://force.com/" target="_blank">Force.com Our team has a total of 9 MVPs spread out across 9 global locations - the largest network of MVPs under one organizational umbrella.
Headquartered in Kochi, India, Dazeworks has 9 office locations in India, Sri Lanka, the US, the UK, Canada, and the Middle East. There are additional resources through our 9 US and 3 India offices of our parent company iLink Digital.Your job responsibilities include
·         Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
·         Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
·         Communicating with end-users to fully understand client expectations.
·         Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
·         Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
·         Managing technical delivery of integrations and custom extensions.
·         Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
·         Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
·         http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
·         4+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 2 years of hands-on experience in Salesforce Lightning development.
·         Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Javascript within the Aura framework.
·         Solid experience in Lightning component development and Salesforce customization.
·         Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
·         Minimum of 2 year Lightning Component development experience.
·         Minimum of 3+ year experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
·         Minimum of 2 years experience with Lightning Design System framework.
·         JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
·         Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
·         Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
·         Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
·         Strong knowledge of Agile methodology
·         Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
·         Experience in SFDC customization, integration, and administration
·         The ability to lead workshops and provide direction to your team members
·         Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
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Dazeworks

at Dazeworks

4 recruiters
Anjali   Verma
Posted by Anjali Verma
Remote, Pune, Bengaluru (Bangalore), Chennai, Kochi (Cochin)
7 - 10 yrs
₹1L - ₹30L / yr
Salesforce
Integration
Bitbucket

Minimum 7 years of experience in Salesforce Sales & CPQ Cloud or any other CPQ Product

 

Skills

  • Experience with full cycle project implementations in Salesforce CPQ required.
  • Strong Salesforce CPQ functional & technical knowledge
  • Strong experience in configuring & customizing Salesforce CPQ application
  • Experience in customized CPQ integration with CRM/ERP applications
  • In depth knowledge in product configuration & rules, commerce process, document engine and pricing functionality in CPQ
  • Strong experience in Agile way of working
  • DevOps practitioner with Bitbucket, Git and CI/CD experience
  • Good understanding and exposure to Salesforce DX
  • Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes
  • Good Communication, Analytical & problem-solving skill
Read more
Dazeworks

at Dazeworks

4 recruiters
Anjali   Verma
Posted by Anjali Verma
Remote, Pune, Chennai, Bengaluru (Bangalore), Kochi (Cochin)
4 - 6 yrs
₹1L - ₹18L / yr
Salesforce Apex
Lighting
Integration
aura
lwc

Your job responsibilities include

·         Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.

·         Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.

·         Communicating with end-users to fully understand client expectations.

·         Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.

·         Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.

·         Managing technical delivery of integrations and custom extensions.

·         Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.

·         Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.

·         http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform

· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.

Who you are

·         4+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.

·         Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.

·         Solid experience in Lightning component development and Salesforce customization.

·         Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform

·         Minimum of 6 months Lightning Component development experience.

·         Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.

·         Minimum of 6 months experience with Lightning Design System framework.

·         JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS

·         Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.

·         Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)

·         Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable

·         Strong knowledge of Agile methodology

·         Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML

·         Experience in SFDC customization, integration, and administration

·         The ability to lead workshops and provide direction to your team members

·         Excellent communication and presentation skills

 

Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.

Read more
A leading MNC (Among the top 10 IT Company of India)

A leading MNC (Among the top 10 IT Company of India)

Agency job
via BLJ Tech Geeks by Swathi Sharma
Bengaluru (Bangalore), Hyderabad, Gurugram, Noida, Chennai, Mumbai, Coimbatore, Cochin
5 - 10 yrs
₹14L - ₹30L / yr
Salesforce
Salesforce development
Salesforce Management
salesforce
Job Description
  •  Experince  in REST & SOAP API ,Streaming API, Communities, Lightning , Omni Channel, Knowledge Base, Social Studio, CTI, Console Javascript)
  • Expericne in Omni Channel, CTI,  Console Javascript, Communities,  Lightning( Aura , LWC Components), Console Javascript
  • Experince of  Knowledge Base, Social Studio, CTI,  Console Javascript, REST & SOAP integrations, Data Migrations.
Read more
Aero Services Limited
Shivam Singh
Posted by Shivam Singh
Hyderabad, Kochi (Cochin), Mumbai, Bengaluru (Bangalore), Agartala
0 - 1 yrs
₹20L - ₹35L / yr
skill iconJava
Data Structures
Algorithms
skill iconC++
skill iconC
We are hiring for airlines ground staff and back office,freshers also can apply, Qualification - 10+2 or above Age - 18 - 35 years Salary - 18 k - 35 k
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