11+ Customer Retention Jobs in Kochi (Cochin) | Customer Retention Job openings in Kochi (Cochin)

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.

Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.

Responsibilities:

• Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

• Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

• Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

• Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

• Improve new campaigns using data and feedback from existing and previous projects.

• Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

• Create communication & content strategies to increase the size of high-activity cohorts.

• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Qualification & Requirements:

• Bachelor’s Degree in Computer Science, Engineering or any other related field.

• 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

• In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

• Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.

Soft Skills:

• Ability to prioritize and manage multiple milestones and projects efficiently.

• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

JOB DETAILS:

* Job Title: Associate III - Azure Data Engineer 

* Industry: Global digital transformation solutions provide

* Salary: Best in Industry

* Experience: 4 -6 years

* Location: Trivandrum, Kochi

Job Description: Azure Data Engineer (4–6 Years Experience)

Job Type: Full-time 

Locations: Kochi, Trivandrum

Must-Have Skills

Azure & Data Engineering

• Azure Data Factory (ADF)
• Azure Databricks (PySpark)
• Azure Synapse Analytics
• Azure Data Lake Storage Gen2
• Azure SQL Database

Programming & Querying

• Python (PySpark)
• SQL / Spark SQL

Data Modelling

• Star & Snowflake schema
• Dimensional modelling

Source Systems

• SQL Server
• Oracle
• SAP
• REST APIs
• Flat files (CSV, JSON, XML)

CI/CD & Version Control

• Git
• Azure DevOps / GitHub Actions

Monitoring & Scheduling

• ADF triggers
• Databricks jobs
• Log Analytics

Security

• Managed Identity
• Azure Key Vault
• Azure RBAC / Access Control

Soft Skills

• Strong analytical & problem-solving skills
• Good communication and collaboration
• Ability to work in Agile/Scrum environments
• Self-driven and proactive

Good-to-Have Skills

• Power BI basics
• Delta Live Tables
• Synapse Pipelines
• Real-time processing (Event Hub / Stream Analytics)
• Infrastructure as Code (Terraform / ARM templates)
• Data governance tools like Azure Purview
• Azure Data Engineer Associate (DP-203) certification

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Skills: Azure Data Factory, Azure Databricks, Azure Synapse, Azure Data Lake Storage

Must-Haves

Azure Data Factory (4-6 years), Azure Databricks/PySpark (4-6 years), Azure Synapse Analytics (4-6 years), SQL/Spark SQL (4-6 years), Git/Azure DevOps (4-6 years)

Skills: Azure, Azure data factory, Python, Pyspark, Sql, Rest Api, Azure Devops

Relevant 4 - 6 Years

python is mandatory

******

Notice period - 0 to 15 days only (Feb joiners’ profiles only)

Location: Kochi

F2F Interview 7th Feb

We are looking for an experienced Business Development Executive with a background in the EdTech industry. The ideal candidate should be comfortable with field visits and have strong relationship-building skills.

Key Responsibilities:

• Identify and develop new business opportunities in the EdTech sector
• Conduct field visits to meet clients, institutions, and partners
• Build and maintain strong customer relationships
• Present product demos and explain solutions to prospective clients
• Achieve sales targets and contribute to business growth

Requirements:

• Experience in the EdTech industry (mandatory)
• Willingness to travel and perform regular field visits
• Strong communication and presentation skills
• Ability to work independently and meet targets

We Are Hiring – Area Sales Manager

Company: KGISL – Million Genius Coders (MGC)

Sector: B2B

Locations: Palakkad, Thrissur, Kochi, Trivandrum

KGISL – Million Genius Coders (MGC) is expanding its presence and invites applications for the role of Area Sales Manager. The ideal candidate will be responsible for driving business growth, building strong client relationships, and achieving sales objectives within the assigned territory.

Interested Candidates Can DM or fill the google form : https://docs.google.com/forms/d/1J6WfOUmv9_u9dZAqmQvPndF7pLtqDDD2rP0nC7oCR1U/viewform 

Title:- Java Backend Developer

Location:- Chennai ll Kochi ll Trivandrum

Employment Type:- Full time

Experience Required:- 5+ years

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5 to 11 years of relevant work experience in Java development.
• Java, Spring, Spring boot, Micro services

Additional Skills (Optional):

Experience with cloud platforms such as AWS, Azure, or Google Cloud.

Knowledge of Agile methodologies and tools like Jira.

Good communication and teamwork skills.

Skills: Java, Spring boot, Implementation, Healthcare

Oracle Cloud HCM Technical 

Experience- 6 – 12 years 

Location- Hyderabad, Chennai, Bangalore, Pune, Kolkata, Noida, Gurgaon, Mumbai 

1.Practitioner/expert level knowledge in at least 2 of the following tools: HDL, HCM Extracts, 

BIP Reports, OTBI Reports, REST Web services, Fast Formula 

2.In depth knowledge in at least two of HCM Cloud Modules: 

∙Core HR   

∙Absences   

∙Benefits   

∙Payroll   

∙Workforce Compensation 

∙OTL 

∙Taleo 

∙OLC 

∙Oracle recruit. 

1.Cloud -certification will be an advantage 

2.Very good communication skills and excellent problem-solving skills. 

3.Direct client interaction experience will be an advantage

Job Description:

1.Be a hands on problem solver with consultative approach, who can apply Machine Learning & Deep Learning algorithms to solve business challenges

a. Use the knowledge of wide variety of AI/ML techniques and algorithms to find what combinations of these techniques can best solve the problem

b. Improve Model accuracy to deliver greater business impact

c.Estimate business impact due to deployment of model

2.Work with the domain/customer teams to understand business context , data dictionaries and apply relevant Deep Learning solution for the given business challenge

3.Working with tools and scripts for sufficiently pre-processing the data & feature engineering for model development – Python / R / SQL / Cloud data pipelines

4.Design , develop & deploy Deep learning models using Tensorflow / Pytorch 

5.Experience in using Deep learning models with text, speech, image and video data

a.Design & Develop NLP models for Text Classification, Custom Entity Recognition, Relationship extraction, Text Summarization, Topic Modeling, Reasoning over Knowledge Graphs, Semantic Search using NLP tools like Spacy and opensource Tensorflow, Pytorch, etc

b.Design and develop Image recognition & video analysis models using Deep learning algorithms and open source tools like OpenCV

c.Knowledge of State of the art Deep learning algorithms

6.Optimize and tune Deep Learnings model for best possible accuracy

7.Use visualization tools/modules to be able to explore and analyze outcomes & for Model validation eg: using Power BI / Tableau

8.Work with application teams, in deploying models on cloud as a service or on-prem

a.Deployment of models in Test / Control framework for tracking

b.Build CI/CD pipelines for ML model deployment

9.Integrating AI&ML models with other applications using REST APIs and other connector technologies

10.Constantly upskill and update with the latest techniques and best practices. Write white papers and create demonstrable assets to summarize the AIML work and its impact.

· Technology/Subject Matter Expertise

• Sufficient expertise in machine learning, mathematical and statistical sciences
• Use of versioning & Collaborative tools like Git / Github
• Good understanding of landscape of AI solutions – cloud, GPU based compute, data security and privacy, API gateways, microservices based architecture, big data ingestion, storage and processing, CUDA Programming
• Develop prototype level ideas into a solution that can scale to industrial grade strength
• Ability to quantify & estimate the impact of ML models.

· Softskills Profile

• Curiosity to think in fresh and unique ways with the intent of breaking new ground.
• Must have the ability to share, explain and “sell” their thoughts, processes, ideas and opinions, even outside their own span of control
• Ability to think ahead, and anticipate the needs for solving the problem will be important

·        Ability to communicate key messages effectively, and articulate strong opinions in large forums

· Desirable Experience:

• Keen contributor to open source communities, and communities like Kaggle
• Ability to process Huge amount of Data using Pyspark/Hadoop
• Development & Application of Reinforcement Learning
• Knowledge of Optimization/Genetic Algorithms
• Operationalizing Deep learning model for a customer and understanding nuances of scaling such models in real scenarios
• Optimize and tune deep learning model for best possible accuracy
• Understanding of stream data processing, RPA, edge computing, AR/VR etc
• Appreciation of digital ethics, data privacy will be important
• Experience of working with AI & Cognitive services platforms like Azure ML, IBM Watson, AWS Sagemaker, Google Cloud will all be a big plus
• Experience in platforms like Data robot, Cognitive scale, H2O.AI etc will all be a big plus

Hey there! We are seeking a highly skilled and passionate Ruby on Rails developer to join our team. As a key member of our development team, you will be responsible for enhancing our product offerings and ensuring smooth operations and scalability of our existing infrastructure. If you have a strong foundation in RoR development, possess a knack for writing clean code, and are excited about building and scaling innovative products, we would love to hear from you.

To provide you with a brief overview of the job role, we are sharing the specific requirements that we expect from you. Please have a look:

Requirements:

• Proven experience working as a Ruby on Rails developer in a production environment.
• Strong knowledge of Ruby, Ruby on Rails framework, and PostgreSQL.
• Extensive experience with hosting and maintaining production applications on AWS, Google Cloud Platform (GCP) services.
• Solid understanding of real-time communication and experience with socket programming.
• Experience in implementing AI in real-world applications is a solid plus.
• Experience in front-end technologies, particularly Vue.js would be a plus
• Strong problem-solving skills and ability to analyze and debug complex issues.
• Experience leading a development team or mentoring junior developers.
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Self-motivated and able to work independently with minimal supervision.

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Architect and implement scalable solutions using RoR, PostgreSQL, and AWS.
• Develop and maintain APIs, web services, and integrations with various third-party systems.
• Lead and collaborate with a team of developers to design, develop, and maintain high-quality scalable applications.
• Recruit and provide technical leadership and guidance to developers.
• Optimise and ensure the reliability of the backend infrastructure.
• Optimise application performance and ensure the scalability and security of the software.
• Stay up-to-date and passionate about the latest technologies, trends, and best practices in software development.
• Optimize the monthly spending on cloud infrastructure.

About Foaps:

We are an innovative startup empowering restaurants to excel in the online food delivery business. Our platform aggregates all online food delivery orders into a single consolidated dashboard, improving the efficiency of order management and aiding restaurant growth. With a strong presence in the Indian market and partnerships with major delivery services like Zomato, Swiggy, Dunzo, Thrive, and magicpin, we are making a significant impact in the restaurant industry. Backed by flat6labs Bahrain, our mission is to revolutionize how restaurants conduct their online food delivery business.

For more details visit our website www.foaps.co

Why Join Foaps?:

At Foaps, we offer compelling reasons for you to join our team:

• Collaborate directly with the founders: As a part of our team, you'll have the opportunity to work closely with the founders and actively participate in the decision-making processes of our early-stage startup. Your contributions will have a direct impact on shaping the direction and success of our business.

• Stock options: We believe in recognizing and rewarding the hard work and dedication of our team members. As a valued team member, you will be eligible for stock options based on your performance and contributions. This allows you to share in the growth and success of the company.

• Performance-based salary increments: We value your efforts and believe in fostering a culture of growth. Individuals’ performance, dedication, contribution, and achievements will be acknowledged and rewarded accordingly.

• Team-oriented environment: At Foaps, we prioritize collaboration and teamwork. Our company culture is not based on hierarchy but rather on creating an environment that fits the needs and strengths of our team. We foster a supportive and inclusive atmosphere where everyone's voice is heard and contributions are valued.

• Make a difference in the Restaurant industry: Foaps is revolutionizing the online food delivery business, making it easier for restaurants to do online delivery business. By joining our team, you'll have the opportunity to contribute to this transformation and play a vital role in shaping the future of the restaurant industry.

Interested? Join us and become a vital part of our startup journey. Together, we'll build an exciting future and make a real impact.