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Customer Retention Jobs in Kochi (Cochin)

11+ Customer Retention Jobs in Kochi (Cochin) | Customer Retention Job openings in Kochi (Cochin)

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Farmers Fresh Zone
Haani Hashim S V P
Posted by Haani Hashim S V P
Remote, Kochi (Cochin)
1 - 4 yrs
₹5L - ₹9L / yr
Customer Retention
Customer Acquisition
Customer Relationship Management (CRM)
moengage
webengage
+1 more

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

 

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

 

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.



As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.


Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.


Responsibilities:


  • Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

  • Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

  • Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

  • Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

  • Improve new campaigns using data and feedback from existing and previous projects.

  • Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

  • Create communication & content strategies to increase the size of high-activity cohorts.

  • Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.


Qualification & Requirements:


  • Bachelor’s Degree in Computer Science, Engineering or any other related field.

  • 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

  • In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

  • Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.


Soft Skills:



  • Ability to prioritize and manage multiple milestones and projects efficiently.

  • Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

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SLBS Marklance
Kochi (Cochin)
1 - 3 yrs
₹3L - ₹4L / yr
Search Engine Optimization (SEO)
SEO management
Social Media Marketing (SMM)
PPC
Google Adwords
+1 more

Key Responsibilities:

  • Plan and execute digital marketing campaigns across platforms like Google Ads, Facebook, Instagram, and LinkedIn.
  • Monitor and optimize SEO and SEM performance.
  • Create engaging content for digital platforms (posts, emails, ads).
  • Track and analyze website traffic and performance using Google Analytics and other tools.
  • Manage social media channels and increase engagement and followers.
  • Coordinate with designers and content writers for campaign assets.
  • Stay up to date with the latest digital marketing trends and tools.

Requirements:

  • Bachelor’s degree in Marketing, Communications, or related field.
  • 1–3 years of hands-on experience in digital marketing.
  • Proficiency in tools like Google Ads, Meta Business Suite, Google Analytics, Canva, etc.
  • Strong communication and analytical skills.
  • Knowledge of basic design and content creation tools is a plus.


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Pattem Digital Technologies
Monisha N
Posted by Monisha N
Bengaluru (Bangalore), Noida, Pune, Chennai, Coimbatore, Kochi (Cochin)
4 - 9 yrs
₹6L - ₹30L / yr
Adobe Experience Manager (AEM)
skill iconJava
skill iconJavascript
Apache Sling
skill iconHTML/CSS
+1 more

AEM Sites Developer


Pattem Digital Technologies is looking for a highly effective Adobe Experience manager(AEM) Developer to join our team. This person will utilize best practices and methodologies to design and implement the best solution for our clients. This key member of our team contributes to the entire software development lifecycle including analysis, requirement specification, use case and data modeling, technical design, development, testing, and implementation. This individual will be focused on delivering assigned tasks and/or specific tracks of the solution on time, escalating issues when appropriate as well as educating and leading others in the form of code reviews, workshops, and documentation.


Know your work :


  • Build and maintain solutions for AEM (Sites, Assets). 
  • Work in Agile Methodology - be part of Sprint Ceremonies, provide accurate estimates for assigned development Stories & deliver on time. 
  • Follow Best and Recommended Practices while implementing solutions. 
  • Ensure Code Quality, Readability, Maintainability and Security. 
  • Coordinate with multiple teams (Ex: UI/QA) for any dependencies. 
  • Write JUnit Test Cases for Unit Testing 
  • Communicate with customer teams on requirements effectively. 
  • Manage customer expectations of response time and issue resolution 
  • Troubleshoot and reproduce the technical problems reported by customers and define workarounds. 
  • Create and integrate content-driven applications on top of the AEM platform, and integrate with other systems.
  • The AEM Developer provides technical leadership with a focus on CMS solutions. This Includes planning, guiding the design, estimation, user interface, people management, issue resolution and quality assurance. 
  • Collaborate across disciplines and use their in-depth knowledge of AEM technology to help deliver business solutions for our clients.

What you need to apply :

  • Good understanding of UI technologies like JQuery, Java Script, HTML 5, CSS. 
  • Good understanding of backend technologies like Java EE, Servlets, JSP, Tag libraries, and JSTL skills, combined with a good understanding of Enterprise Java frameworks such as Spring, Spring Boot and Hibernate.
  • Good understanding of CI/CD tools like Maven, Jenkins. 
  • Good understanding of Code Quality and Security tools like SONAR. 
  • Good understanding of Touch UI, Sightly (HTL) and Sling Models.
  • Good understanding of AEM Backend Development like Sling Servlets, OSGi Components and JCR Queries. 
  • Solid experience in problem analysis and resolution of technical problems.
  • Ability to handle clients professionally during all interfaces. 
  • Ability to work in extended hours to overlap with North America timings. 
  • Strong written and verbal communication skills. 
  • Minimum 3+ years of experience in AEM.
  • 3-4 years of experience in CMS implementations with Adobe Experience manager(AEM).
  • Hands-on work experience on Adobe 6.x versions.
  • Knowledge in AEM foundational concepts, including the CRX repository, the AEM platform, the use of core frameworks such as Apache Sling and Apache Felix. 
  • Knowledge on latest AEM features.
Read more
KGISL MICROCOLLEGE
Agency job
via EDU TECH by Srimathi Balamurugan
Remote, Kochi (Cochin), Kerala
2 - 5 yrs
₹2L - ₹6L / yr
Link building
Search Engine Optimization (SEO)
Digital Marketing
On-page Optimization
Social Media Marketing (SMM)

We are seeking a skilled and passionate Digital Marketing Trainer (Freelancer) with 2 to 5 years of hands-on experience in the digital marketing domain. The trainer will be responsible for delivering high-quality training sessions on various digital marketing topics including SEO, SEM, Google Ads, Social Media Marketing, Email Marketing and Content Marketing. The role involves designing course content, conducting live sessions, guiding learners through practical assignments and projects, and preparing them for industry-recognized certifications. The ideal candidate should possess strong communication skills, up-to-date knowledge of digital marketing tools and trends, and a genuine interest in mentoring and developing future digital marketing professionals.

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KGISL MICROCOLLEGE
Agency job
via EDU TECH by Srimathi Balamurugan
Remote, Kochi (Cochin)
1 - 5 yrs
₹2L - ₹6L / yr
Business Analysis
SQL
MS-Excel
Tableau
PowerBI

We are looking for a passionate and experienced Business Analyst Trainer to join our training team. This role involves delivering high-quality training programs on business analysis tools, methodologies, and best practices, both in-person and online.

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Top Management Consulting Company

Top Management Consulting Company

Agency job
Kolkata, Noida, Pune, Mumbai, Gurugram, Hyderabad, Bengaluru (Bangalore), Coimbatore, Chennai, Kochi (Cochin)
6 - 12 yrs
₹10L - ₹20L / yr
Lean Six Sigma
Facilitation
Process improvement
Innovation
Hi

We are looking for Process Improvement\Delivery Excellence for one of our premium client

  • Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios 
  • Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters  
  • Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
  • Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO 
    /PMP / Prince2
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Injala

at Injala

1 video
3 recruiters
Krupali Gangani
Posted by Krupali Gangani
Remote, Ahmedabad, Indore, Bhopal, Hyderabad, Cochin, trivandrum
2 - 8 yrs
₹4L - ₹16L / yr
ASP.NET
ASP.NET MVC
ADO.NET
Webforms
Entity Framework
+2 more

Software Developer (.NET Core)

 

Reports to:

 

Company Overview

Injala specializes in creating innovative insurance technology solutions, which are actively disrupting the insurance marketplace. We are constantly growing, multinational company, while continuously providing a dynamic, progressive, and all-around fun environment. Our mission is to make risk management manual data entry and processing a thing of the past. We are a group of like-minded people who strive to create technology solutions that point not only an industry, but an entire generation towards the future.

 

We always start with the “why” and work backwards through the “how.” Failing forward is encouraged—this leads to innovation, critical thinking, constant improvement, and intense commitment to quality and excellence. Our culture? Make work and play indistinguishable. Committing to professional and personal development. Keeping diversity at the forefront of our endeavors. Being environmentally conscious. Dedicated to community development through charitable contributions and servant leadership.

 

We are a close team of enthusiastic tech and communications advocates who are passionate about what we do and are looking for people who are interested in a ground-floor opportunity with a company poised for tremendous growth.

 

We want to discover the next marketing superstar. Do you have what it takes to be get in on the ground-floor of a dynamic, expanding team and make yourself indispensable? Market yourself to us with the same passion you will market our products

 

Job Summary

Are you naturally curious?

Our engineering squad is linked together by insatiable curiosity and a burning desire to innovate to create the best possible product while fostering the success of our rapidly growing brand. They have a keen ability to recognize key patterns and trends, while effectively communicating with key stakeholders to execute development and drive profitable growth.

 

Primary Responsibilities

  • Build software using languages and technologies of the .NET framework
  • Produce code using .NET languages (.Net Core and Microsoft technologies)
  • Upgrade, configure, and debug existing systems
  • Provide technical support for web, desktop, and/or mobile applications
  • Participate in requirements analysis
  • Collaborate with internal teams to produce software design and architecture
  • Write clean, scalable code using .NET programming languages
  • Test and deploy applications and systems
  • Revise, update, refactor, and debug code
  • Improve existing software
  • Develop documentation throughout the software development life cycle (SDLC)
  • Serve as an expert on applications and provide technical support

 

Skills and Qualifications

  • Proven experience as a .NET developer or application developer
  • Familiarity with the ASP.NET framework and SQL server and design/architectural patterns (e.g., Model-View-Controller)
  • Knowledge of at least one .NET languages (e.g., C#, Visual Basic, .NET, etc.)
  • Familiarity with architecture styles/APIs
  • Understanding of agile methodologies
  • Analytical
  • Self-driven
  • Excellent communication
  • Team player
  • Strong interpersonal, problem solving, and organizational skills
  • Ability to juggle multiple projects with minimal supervision 
  • Firm grasp of the English language (both written and verbal)
  • Attention to detail
  •  

Benefits   

  • Open-door culture
  • Early joining bonus
  • 5-day work week
  • Growth opportunities
  • Potential for rewards and recognitions
  • Celebrations for events and festivals
  • Handsome perks
  • Referral bonus
  • Flex-time policy
  • Maternity leave
  • No sandwich leave policy
  • Family medical insurance

 

Level of Education: Bachelor of Engineering degree in Computer/IT or related field

 

Company Website: https://www.injala.com/

 

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Leading IT software company

Leading IT software company

Agency job
Kochi (Cochin)
4 - 10 yrs
₹20L - ₹25L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Mobile App Testing (QA)
+6 more
  • Excellent communication (Written & Verbal), presentation skills with a positive attitude to engage with stakeholders 
  • At least 4 years of hands-oncoding experience in test automation, preferably VB script (must be presently working in automation project)
  • At least 1 year of experience in Mobile automation (iOS and Android)
  • Design, create and maintain Automated Test Scripts for the front end and back-end systems
  • Enhance existing/create automation test frameworks
  • Knowledge of pipeline execution
  • Experience in Agile Scrum methodologies in sprint automation Test design and automation experience in web applications client-server applications mobile applications 
  • Knowledge of Jira, BDD Cucumber etc.
Prior experience delivering QA in an Agile environment  
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Lister Technologies

at Lister Technologies

8 recruiters
Vignesh Paramasivam
Posted by Vignesh Paramasivam
Chennai, Coimbatore, Mysore, Kochi (Cochin)
7 - 12 yrs
₹15L - ₹23L / yr
AWS Lambda
skill iconAmazon Web Services (AWS)
skill iconJava
AWS CloudFormation
skill iconSpring Boot
+1 more

Essential Skills:

  • 8 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer. Prior experience in retail domain is a plus
  • 3 years of experience working with distributed teams
  • Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs
  • Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot). Search Engine and Native App development experience is a plus.
  • AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc
  • Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems
  • Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies
  • Strong communication and presentation skills
  • Passionate about enabling next generation experiences
  • Experience with automated testing, deployment pipelines and cloud based infrastructure

 

ROLE DESCRIPTIPON:

  • Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
  • Design high/low level solutions, contribute towards architecture and technical roadmap
  • Lead technical implementation/delivery.
  • Host/Lead technical discussions
  • Champion software development best practices, test driven development, CI and CD
  • Build cloud native and highly cost efficient solutions
  • Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies. Embrace change.
Read more
Santbay Technologies

at Santbay Technologies

1 recruiter
Sandhya Vasu
Posted by Sandhya Vasu
Cochin
0 - 1 yrs
₹1L - ₹3L / yr
Digital Marketing
Marketing
Search Engine Optimization (SEO)
Social Media Marketing (SMM)
Social Media Optimization (SMO)
  • Perform keyword research in coordination with client business objectives to optimize existing content and uncover new opportunities
  • Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
  • Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific
  • Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects
  • Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
  • Implement link building campaigns in coordination with client SEO goals
  • Assist in development and execution of communication/content strategies via social communities in coordination with SEO goals
  • Keep pace with SEO, search engine, social media and internet marketing industry trends and developments
  • Research and administer social media tools in support of clients’ social media strategy
  • Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals
  • Monitor and evaluate search results and search performance across the major search channels
  • Communication to team and management on project development, timelines, and results
  • Work closely with the other team members to meet client goals

Job Type: Full-time

Salary: ₹12,000.00 - ₹15,000.00 per month

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Infinitum Global

at Infinitum Global

7 recruiters
Anand Ram
Posted by Anand Ram
Bengaluru (Bangalore), Pune, Kochi (Cochin)
4 - 8 yrs
₹8L - ₹16L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconExpress
skill iconMongoDB
We have openings for MERN Stack Developer. Please find the company profile and JD and Kindly revert back to me for your interest. Job Description: We are looking at some on who has minimum 4.0+ yrs. of experience on MERN Stack Developer, Bangalore. Skills • Should have work experience in a MERN Stack Developer • Experience on NodeJS, ExpressJS or Restify, ReactJS. • Experience creating front end applications using HTML, CSS. • Hands on experience with JavaScript Development on both client and server-side • Experience with modern frameworks and design patterns, minimum one-year experience with MERN Full stack paradigm • Knowledge of the following will be considered as an advantage: o Consumer Web Development Experience for High-Traffic, Public Facing web applications o Experience with cloud technologies also a plus o Creating secure RESTful-based web services in XML and JSON, JavaScript, JQuery o Continuous integration (Jenkins/Hudson) and version control (SVN, Git) o Also have Onsite opportunity. Note: You will be on permanent with “MethodHub” and work in client Location at TCS, Bangalore. About TCS: Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, Cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 400,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com. Website http://www.tcs.com About MethodHub: MethodHub is a Life Sciences-focused Product Engineering and software development company based out of USA with domestic presence in Bangalore, Hyderabad and Chennai. An IdeaScaler initiative, MethodHub is built around identifying and bringing appropriate talent for client needs! Especial to note is our unique ability to curate and deliver Expertise, solving demanding problems through extreme specialists! We also orchestrate Solutions and Work Products! Part of deep competency strategy is our ongoing quest for deep specialists. Recent brilliance: • React Native • Drupal CMS • Ruby on Rails • Apigee solution architecture • RPA solutions using the "Big 3" New areas of growth in the technology space includes Process Automation ( RPA & IOT ) and Blockchain MethodHub has innovative retention policies including deferred bonuses, timed milestone-based growth in roles and global opportunities to ensure we retain our best talent. MethodHub constantly explores opportunities for consultants to upskill and cross-skill. MethodHub has a compensation structure which incentivizes behaviour-based on the right parameters for direct, support and advisory roles. Part of the IdeaScaler Group- Other investments include Ostium, Pharmazon/Trade and Famidoc. This group works with the top 20 Life Sciences organizations across India For more information, visit: http://methodhub.in/; https://www.method-hub.com/ Company size 501-1,000 employees Our Clients are as follows, Harman connected services, Infosys, TCS, Mphasis, Capgemini, Madiba Technologies, Moonraft Innovation, Wipro, Moolya Testing and many other Tier 2 companies.
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