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Customer Retention Jobs in Ahmedabad

4+ Customer Retention Jobs in Ahmedabad | Customer Retention Job openings in Ahmedabad

Apply to 4+ Customer Retention Jobs in Ahmedabad on CutShort.io. Explore the latest Customer Retention Job opportunities across top companies like Google, Amazon & Adobe.

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LTS SECURE
Satyen Jain
Posted by Satyen Jain
Pune, Ahmedabad
5 - 10 yrs
₹5L - ₹12L / yr
Sales
Account Management
upsell
Revenue management
Customer Retention
+3 more

Candidate should have experience in IT or Cyber Security Solutions Sales in India.

Key Responsibilities:

  • Client Engagement & Retention:
  • Regularly travel to meet with key accounts, build trust, and strengthen relationships.
  • Serve as the primary point of contact for strategic clients.
  • Resolve client issues promptly and effectively to maintain satisfaction and loyalty.
  • Revenue Growth:
  • Meet or exceed sales targets through strategic account management and upselling.
  • Develop and execute plans to grow existing accounts and penetrate new verticals.
  • Analyze account performance and identify new revenue streams.
  • Business Development:
  • Identify new sales opportunities through cold visits, networking, and referrals.
  • Conduct market research to understand customer needs and industry trends.
  • Collaborate with marketing and product teams to align strategies and drive campaigns.
  • Reporting & Forecasting:
  • Maintain accurate CRM records and provide weekly/monthly sales reports.
  • Forecast sales pipeline and contribute to revenue planning.
  • Team Collaboration:
  • Work cross-functionally with operations, customer success, and product teams.
  • Provide feedback to internal teams for continuous improvement of offerings.
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Velox
Delhi, Mumbai, Hyderabad, Chennai, Bengaluru (Bangalore), Kolkata, Ahmedabad, Pune, Nashik, Aurangabad, Nagpur
2 - 4 yrs
₹2L - ₹4L / yr
B2B Marketing
Sales
Sales and operations planning
Customer Retention

Position Title: Sales Specialists

 Location: PAN India (*Tier 1, Tier 2, Tier 3)

 Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ IncenƟves+ Perks+ TA+ DA

 EducaƟon: Bachelor's degree in any stream or Master's degree/MBA


Key Responsibilities:

1. As a Sales Specialist/ExecuƟve, the candidate will be required to be in the field daily, engaging with potential clients, and generaƟng new business opportunities through personal visits, emails, and calls

and other field activities.

2. Build and maintain strong relaƟonships with new customers.

3. Present tailored solutions for endpoint protecƟon & network.

4. Focus on achieving the Individual target for Retail & SME.

5. Provide exceptional customer service and support throughout the sales process.




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Wealth Advisors India

at Wealth Advisors India

1 recruiter
Vidya K
Posted by Vidya K
Pune, Mumbai, Ahmedabad
1 - 2 yrs
₹3L - ₹3.5L / yr
Sales
Business Development
Field Sales
Telesales
Client Servicing
+4 more

Main Purpose of Job:

1. Responsible for Lead Generation and Client Conversion (Closing deals with Pharmacies and Doctors)

2. Working on Client Retention and Marketing Strategies (Onboarding patients by doing promotional activities)

3. Cold calling and Field sales activities.


 

Key Responsibilities / Accountabilities:

Key Activities - End Results

1. R&D for Lead Generation:

Will ensure lead generation and conversion as well.

2. Competitive Research Analysis:

Research will ensure less error rates and hence more efficiency.

3. Provide Weekly and Monthly reports:

Will show regular growth and advancements.

4. Identify potential market and test them extensively:

Opens new market ways and hence will help in increasing revenue.

5. Collecting and evaluating customer feedback:

Will show customer or client satisfaction.

6. Evaluating customer research, market conditions and competitor data:

Will provide more insights and hence increase productivity.


 

Competency Profile:

1. Experiences in delivering client focused solutions to customer needs.

2. Ability to work to budgets and deadlines.

3. Highly Energetic

4. Self-discipline & commitment

5. Innovative & Creative

6. Cost Consciousness

7. Efficient in Microsoft office (Excel & PowerPoint)

8. Good reasoning abilities. Sound judgment.

9. A creative approach to problem-solving skill

10. Tactful, mature, flexible.

11. Result oriented

12. Strategic Thinker

13. Build and Maintain strong, long lasting client relationship.

14. Strong verbal and written communication

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Armada Intelligence Inc

at Armada Intelligence Inc

2 recruiters
Ankit Boraniya
Posted by Ankit Boraniya
Ahmedabad
2 - 4 yrs
₹3L - ₹5L / yr
Customer Success
Analytics
Customer Retention
Customer Support
YOU : * Have startup (all-hands-on-deck) attitude; prior experience in startup, tech startup preferred * Have at least a year of experience in the customer-facing role; customer success, account management, or customer support experience is a plus * Are excellent writer and communicator with strong presentation skills both via phone and email * Are able to learn new concepts and processes quickly * Are willing to relocate to Ahmedabad, Gujarat YOU PROBABLY HAVE: * Ability to proactively identify and solve any issues that could affect customer satisfaction or retention * Used analytics/CRM tools like Intercom, Mixpanel, Piwik * Strong analytical skills to capture insights on how the customer is interacting with the platform * Excellent English skills, both written and spoken * Knack of speaking and communicating with people YOU WILL: * Take ownership of customer accounts and manage their onboarding, success, and retention; assist with renewals processes when necessary * Provide support to new and existing Armada customers * Coach customers on new uses and best practices for Armada to drive adoption and retention * Provide timely and thoughtful responses to client questions and requests * Communicate with engineering and product teams to make the system efficient
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