
About Voiceoc
Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.
Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.
Responsibilities Include (but not limited to):
We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:
- Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
- Assist & train Clients to use the system to its full extent and help them to resolve their support queries
- Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
- Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
- Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
- Carrying out periodic health checks to avoid churn
- Keeping Clients updated on new features, and new products they might find useful
- Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
- Upselling and cross-selling through review of Clients’ progress

About Voiceoc
About
Why Explore a Career at Voiceoc:
1) Be a part of the process of scaling a young startup to a global company.
2) Work directly with co-founders & take up challenging tasks daily that would uplift your own persona.
3) Work on exciting projects of global leading companies
4) Competitive salary & perks.
5) Flexible work schedule & complete ownership of responsibilities.
6) A cool working environment that will make each day at Voiceoc full of fun & new learning.
Company video


Connect with the team
Similar jobs
We are seeking a talented UiPath Developer with experience in Python, SQL, Pandas, and NumPy to join our dynamic team. The ideal candidate will have hands-on experience developing RPA workflows using UiPath, along with the ability to automate processes through scripting, data manipulation, and database queries.
This role offers the opportunity to collaborate with cross-functional teams to streamline operations and build innovative automation solutions.
Key Responsibilities:
- Design, develop, and implement RPA workflows using UiPath.
- Build and maintain Python scripts to enhance automation capabilities.
- Utilize Pandas and NumPy for data extraction, manipulation, and transformation within automation processes.
- Write optimized SQL queries to interact with databases and support automation workflows.
Skills and Qualifications:
- 2 to 5 years of experience in UiPath development.
- Strong proficiency in Python and working knowledge of Pandas and NumPy.
- Good experience with SQL for database interactions.
- Ability to design scalable and maintainable RPA solutions using UiPath.
About Infinx
A unique player in the U.S. revenue cycle market, Infinx combines the best of AI software with qualified domain experts in human intelligence (HI)to deliver a robust, end-to-end solution to our customers. Established in 2011, Infinx has grown rapidly to serve more than 100 customers, including some of the largest hospitals, radiology and imaging centers, and diagnostic labs in the United States. Our offices in Mumbai and Bangalore build the products that serve these customers.
Roles & Responsibilities
Who are we looking for?
We are looking for a technical product manager who can get to the heart of a problem quickly and solve it. If you love to work in a start-up-like and high-performance environment, drive great things, and be great in the process; if you love the amalgamation of Analytics, Machine Learning, and Technology to build world-class software products and solutions; Infinx is the place for you.
As an integral member of the Product team at Infinx, you will be bestowed with the responsibility to ensure product line success. In this role, you will work with the Product Team to shape the direction of Infinx’s Revenue Cycle and Patient Access products that establishes us as a SaaS leader in a highly competitive and rapidly changing healthcare market. Apply your expertise to build products for healthcare providers so that they focus more time on doing what they do best: provide patient care.
How will you lead?
- Liaise with the Product Leadership to prioritize initiatives for scrum teams; define outcomes for sprints and releases
- Work closely with the product engineering team to drive product requirements and ensure the timely release of products and solutions, managing the complete life cycle of products/modules you are responsible for
- Build, groom, and prioritize the backlog based on KPI/data-driven decision-making; value data over opinions
- Drive product releases against committed features and functionalities through feature prioritization and trade-off decision-making with product engineering
- Act like an owner for the success of your product and ensure that product decisions are based on strong logical rigor and in-depth analysis
- Monitor industry trends and evangelize new offerings and solutions with the leadership team; combine tactical roadmaps and requirements with strategic goals
- Collaborate cross-functionally with developers, account leads, operations, and customer success to coordinate releases and deliver high market-acceptance products
What’s our ideal candidate?
- A self-starter who thinks creatively and laterally to create a product that is central to the success of the business
- 3-5 years of product management experience; development experience is a plus
- Familiar with the agile development framework and SDLC; experience with JIRA or other development tracking tools is a plus
- Experience in Analytics and Data-driven decision-making and tools is highly desirable
- Basic exposure to key technologies/products like SQL, Python, AWS, etc. is desirable
- Experience with SaaS/ PaaS products, ETL technologies or data warehouses is a plus
- Exposure to US Healthcare/ Health IT environment is a plus
- Work experience in a startup would be a plus
- Ability to work across geographies and time zones
- Creative, resourceful, detail-oriented, highly organized, and hands-on Strong problem-solving and analytical skills
- Comfortable with a fast-paced, always-on, highly ambiguous environment
Role Title: Developer - Guidewire Integration-Config
Role Purpose
We are looking for a Developer for our Claims Guidewire team, who is a technology enthusiast, and eager to be part of a culture of modern software engineering practices, continuous improvement, and innovation.
As a Developer, you will be part of a dynamic engineering team and work on development, maintenance, and transformation of our strategic Claims Guidewire platform. You will learn about software applications, technology stack, ways of working and standards.
Key Accountabilities
· Deliver software development tasks for Claims Guidewire applications, in the areas of Integration and Configuration, with expected quality measures and timeframe, e.g., coding, writing unit test cases (G-Unit) and unit testing, debugging and defect fixing, providing test support, providing release support.
· Communicate with technical leads and IT groups for understanding the project’s technical implications, dependencies, and potential conflicts.
· Research issues reported in Production, perform root cause analysis and document them, respond to and resolve technical issues in a timely manner.
· Perform versioning of the release updates and resolve the code conflicts while merging and promoting the code to higher environments.
· Develop their technical and functional knowledge on Claims Digital Guidewire platform.
· Understand and follow Guidewire’s cloud standards for application development.
· Active participation in team meetings like daily stand-ups, risk forums, planning sessions and retrospectives.
Skills & Experience
· 3+ years of development experience on Guidewire cloud platform and applications, Guidewire certification preferred.
· Hands on development expertise on Guidewire ClaimCentre with configuration and integration
· Experience in Guidewire platform (Gosu scripting / Edge APIs / UI / Data Model)
· Should have knowledge on Admin data loading, Assignment and Segmentation Rules, Pre-update and Validation rules, Authority limits, Financials (checks, reserves, recoveries …)
· Good experience on LOB configuration and related type-lists
· Good experience on integration components including plug-ins, messaging (and supporting business rules), batches, REST APIs and programs that call the Guidewire application APIs.
· Experience on any database Oracle / SQL Server and well versed in SQL.
· Experience of working in a CI/CD setup and related tools/technologies
· Insurance domain knowledge with Property & Casualty background preferred.
Location- Gurugram
CTC- Upto 25lpa
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction
Roles and Responsibilities :
- Speech Recognition model development across multiple languages.
- Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
- Implement and deliver PoC's /UATs products on the Rezo platform.
- Responsible for product performance, robustness and reliability.
Requirements:
- 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
- Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
- Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
- Ability to learn new tools, languages and frameworks quickly.
- Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
- Previous experience with working in Conversational AI is a plus.
- Git portfolios will be helpful.
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/">www.rezo.ai
Job title: SAP UI5 Developer
Required Work Experience: 3 to 8 Years
Job Summary:
- SAP UI5 application development
- Experience in JavaScript, HTML5, CSS
- Knowledge or hand-on experience in backend development with Nodejs
Roles & Responsibilities:
- Understand business requirements and document technical specifications.
- Responsible for complex UI development with SAP UI5 framework.
- Responsible to Unit and Integration testing of the application.
Desired Skill Set:
- Experience in UI development SAPUI5, HTM5, JavaScript, MVC Framework
- Experience with SAP Cloud WebIDE and VSCode
- Application development with Cloud Foundry environment
- Hands on with Cloud Foundry Command Line Interface (CF CLI)
- Experience in Qunit, OPA5 test framework
- Experience working with different databases like SAP HANA, Azure MySQL
- Experience creating and consuming OData/XSOData Service
- Knowledge of performance best practices for CF UI5 applications
- Experience with source code repository tools like Git
- Experience of working with Agile methodologies
- Good at analytical and communication skills
Nice to Have Skills
- SAP BTP
- Cloud Foundry
- Nodejs
- SAP ABAP

Job description
● You'll design and build scalable systems using AI, ML to improve productivity in manufacturing operations
● You'll work on building web apps that are intuitive, intelligent and highly performant
● You will work with Designers, Solution Architect and Functional Consultant to define architecture and build
solutions
● You should be able to work in unstructured situations and help structure problems through discussions,
solutioning. Taking initiative, listening to others and working collaboratively on technology, product and
business would be really important
● You will work directly with founders from IIM, XLRI, DCE
Required Candidate profile
● Have 2-6 years of experience
● Come up with your own goals and don't need heavy direction or daily check-ins
● Have command and confidence on Python Django. Should be able to build complex solutions
● Have an understanding of databases - Relational and Non-Relational - their data models and
performance tradeoffs
● Have experience of database design and querying with a focus on performance
● Have knowledge of REST paradigm, service-oriented architecture and distributed systems
● Have a clear understanding of data structures and algorithms
Sr. Technical IT Recruiter
Prefers someone local to Bangalore, or okay with any Accion offices at Hyderabad, Pune, Mumbai post pandemic,
Complete WFH is also possible for a right candidate
Present Virtual Operations since Covid
Full Time Permanent Opportunity; Okay with CTH model too
Job Descritiption:
- Min of 3 plus years of relevant END-END recruitment experience; Starting from sourcing a candidate till onboarding, maintaing complete rapport
- Worked in fast paced environments, eager to learn new work, passionate about recruitment
- Individual contributor, has good listening skills,
- Smart working
- Thinking out of the way in hiring talent
- Good to have social medial platforms hiring
- Fast Leaner, who has aspirations to grow next level very soon
- Prior experience in hiring Emerging Technologies is a PLUS
- Very good opportunity to hire and recruit candidates only for cutting edge emerging techologies mostly
Key Responsibilities
- Learn, design and implement the architecture with the team
- Build a team of A-players with veto rights for each member
- Work to design and build for speed and scalability
- Design and implementation of continuous integration and deployment
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
Recommended
- Experience developing desktop and mobile applications of a minimum of 2 years
- Familiarity with common tech stacks and Headless Ecommerce
- Knowledge of multiple front-end languages and libraries (js, React, React Native)
- Knowledge of back-end languages and libraries (Node.js, MongoDB, PHP, MySQL)
- Experience implementing testing platforms and unit tests
- Strong organizational and project management skills
- Excellent communication and teamwork skills
- Attention to detail







