
About Voiceoc
Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.
Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.
Responsibilities Include (but not limited to):
We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:
- Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
- Assist & train Clients to use the system to its full extent and help them to resolve their support queries
- Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
- Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
- Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
- Carrying out periodic health checks to avoid churn
- Keeping Clients updated on new features, and new products they might find useful
- Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
- Upselling and cross-selling through review of Clients’ progress

About Voiceoc
About
Why Explore a Career at Voiceoc:
1) Be a part of the process of scaling a young startup to a global company.
2) Work directly with co-founders & take up challenging tasks daily that would uplift your own persona.
3) Work on exciting projects of global leading companies
4) Competitive salary & perks.
5) Flexible work schedule & complete ownership of responsibilities.
6) A cool working environment that will make each day at Voiceoc full of fun & new learning.
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We are looking for a highly dependable and detail-oriented Finance & Accounts Executive to manage core finance operations across accounting, compliance coordination, payroll support, vendor and customer reconciliations, and financial documentation.
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2) Accounts Payable & Receivable
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Designation
Consultant
Reporting To
Assistant Vice President
Team
Investment Realization
Project Name
Investment Promotion for AP Maritime Board
Location
Vijayawada
Role
Individual Contributor
About the Role - We are looking for young and driven professionals to support in developing media campaigns, event planning, content development for government led programs and activities. The Consultant will contribute in creating storyboards, audio-visuals, brochure design and content curation.
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12 months
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