
About Voiceoc
Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.
Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.
Responsibilities Include (but not limited to):
We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:
- Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
- Assist & train Clients to use the system to its full extent and help them to resolve their support queries
- Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
- Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
- Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
- Carrying out periodic health checks to avoid churn
- Keeping Clients updated on new features, and new products they might find useful
- Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
- Upselling and cross-selling through review of Clients’ progress

About Voiceoc
About
Why Explore a Career at Voiceoc:
1) Be a part of the process of scaling a young startup to a global company.
2) Work directly with co-founders & take up challenging tasks daily that would uplift your own persona.
3) Work on exciting projects of global leading companies
4) Competitive salary & perks.
5) Flexible work schedule & complete ownership of responsibilities.
6) A cool working environment that will make each day at Voiceoc full of fun & new learning.
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- Must have proficiency in Python
- At least 3+ years of professional experience in software application development.
- Good understanding of REST APIs and a solid experience in testing APIs.
- Should have built APIs at some point, and practical knowledge on working with them
- Must have experience in API testing tools like Postman and in setting up the prerequisites and post-execution validations using these tools
- Ability to develop applications for test automation
- Should be able to create fixtures, mock object,s and datasets that can be used by tests across different micro-services
- Proficiency in gitStrong in writing SQL queries, tools like Jira, Asa,na a or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
Good to have:
- Good understanding of CI/Knowledge of queues, especially Kafka
- Should have built an API test automation framework from scratch and maintained it
- Knowledge of cloud platforms like AWS, Azure
- Knowledge of different browsers and cross-platform operating systems
- Web Programming, Docker & 3-Tier Architecture Knowledge is preferred.
- Should know about API Creation, Coding Experience would be added on.
- Bachelor's degree in Computer Science / IT / Computer Applications
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Position : Senior Power BI Developer
Experience : 4+Years
Location : Ahmedabad - WFO
Key Responsibilities:
- Design, develop, and maintain interactive and user-friendly Power BI dashboards and
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- Perform data modeling, DAX calculations, and Power Query transformations.
- Integrate data from multiple sources including SQL Server, Excel, SharePoint, and APIs.
- Optimize Power BI datasets, reports, and dashboards for performance and usability.
- Collaborate with business analysts, data engineers, and stakeholders to ensure data accuracy
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- Ensure security and governance best practices in Power BI workspaces and datasets.
- Provide ongoing support and troubleshooting for existing Power BI solutions.
- Stay updated with Power BI updates, best practices, and industry trends.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Data Analytics, or a
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- 4+ years of professional experience in data analytics or business intelligence.
- 3+ years of hands-on experience with Power BI (Power BI Desktop, Power BI Service).
- Strong expertise in DAX, Power Query (M Language), and data modeling (star/snowflake schema).
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Core Technical Expertise:
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pattern
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Microservices & Deployment:
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Advanced Technical:
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● API Gateway: Azure API Management, Kong API Gateway
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- Have outstanding written and spoken English and experienced in writing business letters for the organization, technical documentation including manuals.
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Please refer to this link for more details; https://www.senseicrm.com/" target="_blank">https://www.senseicrm.com/
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- Build performant, scalable, yet secure, enterprise-ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel.
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Should have worked on Agile
Sound communication skills
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