Cutshort logo
Voiceoc logo
Client Success Associate
Client Success Associate
Voiceoc's logo

Client Success Associate

Kush Aggarwal's profile picture
Posted by Kush Aggarwal
2 - 3 yrs
₹7L - ₹10L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Success
upselling
Customer Retention

About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.


Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

 

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

  • Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
  • Assist & train Clients to use the system to its full extent and help them to resolve their support queries
  • Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
  • Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
  • Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
  • Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
  • Carrying out periodic health checks to avoid churn
  • Keeping Clients updated on new features, and new products they might find useful
  • Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
  • Upselling and cross-selling through review of Clients’ progress


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Voiceoc

Founded :
2019
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped
About
Why Explore a Career at Voiceoc:

1) Be a part of the process of scaling a young startup to a global company.
2) Work directly with co-founders & take up challenging tasks daily that would uplift your own persona.
3) Work on exciting projects of global leading companies
4) Competitive salary & perks.
5) Flexible work schedule & complete ownership of responsibilities.
6) A cool working environment that will make each day at Voiceoc full of fun & new learning.
Read more
Company video
Voiceoc's video section
Voiceoc's video section
Connect with the team
Profile picture
Kush Aggarwal
Company social profiles
N/A

Similar jobs

Chennai
4 - 6 yrs
₹18L - ₹23L / yr
skill iconMachine Learning (ML)
skill iconData Science
Natural Language Processing (NLP)
Computer Vision
recommendation algorithm
+6 more

Roles & Responsibilities:


-Adopt novel and breakthrough Deep Learning/Machine Learning technology to fully solve real world problems for different industries. -Develop prototypes of machine learning models based on existing research papers.

-Utilize published/existing models to meet business requirements. Tweak existing implementations to improve efficiencies and adapt for use-case variations.

-Optimize machine learning model training and inference time. -Work closely with development and QA teams in transitioning prototypes to commercial products

-Independently work end-to-end from data collection, preparation/annotation to validation of outcomes.


-Define and develop ML infrastructure to improve efficiency of ML development workflows.


Must Have:

- Experience in productizing and deployment of ML solutions.

- AI/ML expertise areas: Computer Vision with Deep Learning. Experience with object detection, classification, recognition; document layout and understanding tasks, OCR/ICR

. - Thorough understanding of full ML pipeline, starting from data collection to model building to inference.

- Experience with Python, OpenCV and at least a few framework/libraries (TensorFlow / Keras / PyTorch / spaCy / fastText / Scikit-learn etc.)

- Years with relevant experience:


5+ -Experience or Knowledge in ML OPS.


Good to Have: NLP: Text classification, entity extraction, content summarization. AWS, Docker.

Read more
Arting Digital
Harleen Kaur
Posted by Harleen Kaur
Bengaluru (Bangalore)
3 - 6 yrs
₹15L - ₹20L / yr
skill icon.NET
ASP.NET
skill iconC#
SQL
skill iconAngular (2+)

Excellent web development experience in large scale applications

ASP.Net, C#, .NET, .Net Core, SQL, and Angular skills are must.

Strong experience with C#, .NET Core and relevant design patterns

Strong MS-SQL query skills.

Proficiency in frontend development with JavaScript and HTML

Service oriented development experience

Excellent Communication skills

Read more
Khan Global Studies Private Limited
Noida
2 - 4 yrs
₹4L - ₹8L / yr
skill iconAmazon Web Services (AWS)
Fullstack Developer
skill iconReact.js
Linux/Unix

Job Description:-


Infrastructure as Code (IaC): Implement and maintain infrastructure as code using tools like Terraform or AWS CloudFormation, ensuring scalability and reliability of cloud resources.

Continuous Integration/Continuous Deployment (CI/CD): Establish and enhance CI/CD pipelines to automate build, test, and deployment processes, facilitating faster and more reliable releases.

Configuration Management: Manage and automate server configurations using tools like Ansible, Chef, or Puppet, ensuring consistency and compliance across environments.

Monitoring and Logging: Set up and maintain monitoring and logging solutions (e.g., CloudWatch, ELK stack) to proactively identify and troubleshoot issues within the AWS infrastructure.

Security and Compliance: Implement security best practices and compliance standards (e.g., AWS IAM, Security Groups) to protect data and resources. Conduct security audits and vulnerability assessments.

The Successful Applicant


AWS Proficiency: Extensive experience with Amazon Web Services (AWS) and its services, including EC2, S3, RDS, Lambda, and more. AWS Certified DevOps Engineer certification is a plus.

Infrastructure as Code (IaC): Proficiency in writing and maintaining infrastructure as code using tools like Terraform, AWS CloudFormation, or similar technologies.

CI/CD Tools: Strong knowledge of CI/CD tools such as Jenkins, Travis CI, or AWS CodePipeline. Ability to configure and optimize automated build and deployment pipelines.

Containerization: Hands-on experience with containerization technologies like Docker and container orchestration platforms like Kubernetes in AWS.

Scripting and Automation: Proficiency in scripting languages (e.g., Bash, Python) for automating tasks and managing infrastructure.

Monitoring and Logging Tools: Familiarity with monitoring and logging tools such as CloudWatch, ELK stack (Elasticsearch, Logstash, Kibana), Prometheus, Grafana, or Splunk.

Security and Compliance: Strong understanding of AWS security best practices, identity and access management (IAM), and compliance frameworks (e.g., HIPAA, GDPR).

Networking: Knowledge of AWS networking concepts, VPC, and routing. Experience with VPNs, Direct Connect, and other networking technologies is a plus.

Database Administration: Basic knowledge of database administration on AWS, including RDS, DynamoDB, or Aurora.

Collaboration and Communication: Excellent communication and teamwork skills to collaborate with cross-functional teams and convey technical information effectively.

Read more
Celebal Technologies Pvt Ltd
at Celebal Technologies Pvt Ltd
2 candid answers
Anjani Upadhyay
Posted by Anjani Upadhyay
Jaipur, Ahmedabad, Gurugram, Delhi, Noida, Ghaziabad, Faridabad
3 - 9 yrs
₹8L - ₹25L / yr
Sitecore
.NET Sitecore
skill icon.NET
Spring MVC
ASP.NET MVC
+2 more

Key Responsibilities:

• Interact with team-mates and customers to identify problems and solutions in working toward completion of project goal. • Develop technical specifications based on functional requirements • Initiator and communicator – Drive communication with potential customers through effective product demonstrations, understand their needs, and provide feedback to product teams. • Develop components of the technical solution • Help/co-ordinate with teammates in the creation of custom components and applications • Perform tests according to a given test plan and documents results • Perform basic support and debugging in test and production environment • Identify and escalate problems • Maintain and repair existing applications


Desired Skills:

• Work Experience in Sitecore's latest version • Good experience with .Net 4.5, HTML, JavaScript, CSS, MVC, Web services, SQL Server • Good knowledge of Sitecore CMS Strong knowledge of Visual Studio, TFS, and at least one of the .NET languages (Vb.Net, C#, ASP.NET) • Hands-on experience in .Net Core. • Deep understanding of the web: protocols, architecture, infrastructure, servers (IIS), proxies, load balancing, high availability, and databases, etc. • Deep understanding of modern patterns and practices: unit testing, inversion of control, repository, MVC and continuous integration, etc. • Good to have- Knowledge in Sitecore 10.0/ Sitecore Headless Architecture 

Read more
Persistent Systems
at Persistent Systems
1 video
1 recruiter
Agency job
via Milestone Hr Consultancy by Haina khan
Bengaluru (Bangalore), Hyderabad, Pune
9 - 16 yrs
₹7L - ₹32L / yr
Big Data
skill iconScala
Spark
Hadoop
skill iconPython
+1 more
Greetings..
 
We have urgent requirement for the post of Big Data Architect in reputed MNC company
 
 


Location:  Pune/Nagpur,Goa,Hyderabad/Bangalore

Job Requirements:

  • 9 years and above of total experience preferably in bigdata space.
  • Creating spark applications using Scala to process data.
  • Experience in scheduling and troubleshooting/debugging Spark jobs in steps.
  • Experience in spark job performance tuning and optimizations.
  • Should have experience in processing data using Kafka/Pyhton.
  • Individual should have experience and understanding in configuring Kafka topics to optimize the performance.
  • Should be proficient in writing SQL queries to process data in Data Warehouse.
  • Hands on experience in working with Linux commands to troubleshoot/debug issues and creating shell scripts to automate tasks.
  • Experience on AWS services like EMR.
Read more
Alien Brains
at Alien Brains
5 recruiters
Praveen Baheti
Posted by Praveen Baheti
Kolkata
0 - 15 yrs
₹4L - ₹8L / yr
skill iconPython
skill iconDeep Learning
skill iconMachine Learning (ML)
skill iconData Analytics
skill iconData Science
+3 more
You'll be giving industry standard training to engineering students and mentoring them to develop their custom mini projects.
Read more
Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
Customer Success
Communication Skills
MS-PowerPoint
MS-Outlook
MS-Excel
Responsibilities -  Communicates with customers by phone, chat or email.  Manages difficult or emotional customer situations.  Responds promptly to customer needs and solicits customer feedback to improve service.  Follows up on order shipment and delivery for 100% customer satisfaction.  Adjusts complaints concerning billing, shortages/overages, or service rendered, referring complaints of service failures to designated departments for investigation.  Effectively speaks, writes and presents clearly with persuasion.  Develops relationships with assigned departments/divisions/customers/vendors; understands and responds to customer needs; displays positive posture and attitude when dealing with others, regardless of their diverse background, level, or status.  Identifies problems and causes; analyzes and generates best alternative solutions; makes timely, sound and appropriate decisions even under conditions of risk and uncertainty.  Provide consistent performance in meeting deadlines; follows schedules and procedures. Is consistently at work and on time; ensures work responsibilities are covered when absent. Requirements - • Any Graduate with Excellent oral and written English communication • Good interpersonal skills and ability to gel and work well within a team • Freshers with good English communication skills may also apply. • Experience - 0 - 1 years • Working hours - 5 days per week Hiring Process : Face to Face Interview
Read more
Mobigossip Infotech Pvt Ltd
Rishi Tyagi
Posted by Rishi Tyagi
NCR (Delhi | Gurgaon | Noida)
7 - 10 yrs
₹7L - ₹12L / yr
Web Services REST/Soap)
Jave Persistance API JPA)
Software Design
Hibernate (Java)
Java Server Faces (JSF)
+3 more
Job Description – Technical Architect Title: J2EE Technical Architect Experience: 7-10 Years Work Location: Gurgaon Domain : Telecom/VAS Salary : 8-12L/A Mandatory Skills: J2EE Expert overall 7-10 years of experience and with 5-7 years of experience in designing and development of Telecom/Vas products using Spring MVC Framework, JPA,JSF and Hibernate, System design for handling high volume of traffic. Knowledge of ad-Network functionality and process , Well-versed with middleware, Architectural Frameworks and Patterns , Design Patterns, and is expected to have executed at least two projects involving substantial architecture/design challenges, in the role of an architect/designer, knowledge of open source frameworks &tools , UNIX and various application servers is highly desirable. Technical Qualifications: • Strong technical credentials, with at least 3-5 years of experience managing software development teams, ideally with some hands-on architectural or distributed systems experience special • Strong understanding of web standards, front-end web programming, and modern client-side engineering. • Experience with Core Java & J2EE technologies along with exposure in web & app server management. • Mastery of the tools of the trade, including a variety of modern programming languages (Java, JavaScript, C/C++) and open-source technologies (Spring MVC Framework, Hibernate) • Strong technical skills which include a thorough understanding of application design, data communications, and user interface design. • Proven track record of supporting Middleware solutions and linked technologies • Expert knowledge of at least two or more Middleware products (E.g. Jboss Application Server, Weblogic, Tomcat, Http Server etc.) • Experience with end-to-end highly integrated system technologies • Good UNIX knowledge, including scripting. • Strong analytics skills • Sound problem resolution, judgment, negotiating and decision-making skills are needed. • Excellent written and verbal communication skills are required, with experience conducting meetings, coupled with the ability to develop and provide presentations. • Proven ability to lead a team of technical staff members to the successful delivery of a software product.
Read more
OpexAI
at OpexAI
1 recruiter
Jasmine Shaik
Posted by Jasmine Shaik
NCR (Delhi | Gurgaon | Noida)
6 - 7 yrs
₹11L - ₹13L / yr
Delivery Management
Architecture
Product Documentation
JD for solution architect:EXP 5-7 Requirement Analysis 1. Understand the business requirements for an initiative. 2. Evolve the business requirements by discussion with business teams and doing feasibility analysis. Solution Development 3. Work with development team to create the detailed technical solution and document the same. 4. Get the solution document signed off. Delivery and User Acceptance Test 5. Work with development team for any clarifications on business requirements during development phase. 6. Be part of the UAT and help clarify the bugs from new requirements. IV Innovation 7. Be updated with the latest in the technology happening in the payments space. Kindly share your updated resume to [email protected],Kindly refer your friend
Read more
Jombay
at Jombay
2 recruiters
Nikhil Lanjewar
Posted by Nikhil Lanjewar
Pune
3 - 7 yrs
₹5L - ₹10L / yr
Handlebars.js
skill iconJavascript
skill iconHTML/CSS
skill iconjQuery
skill iconAngularJS (1.x)
+2 more
Jombay is a Behavior to Bottomline company. We have expertise in Behavioral Assessments, 360 feedback and Development. Jombay's product suite is used for hiring, promotions, competency assessments and psychometric selfie. We work with Citi, Nestle, Taj Hotels, HDFC Bank, Practo, PayTM, WNS, Tata AIA, Titan, Infosys, Indigo Airlines and many others. Jombay was selected among India's most promising HR products by People Matters, Business World & NHRDN for 2014. Jombay's web and backend platform was built, and is being maintained by a lean team of 4 engineers (including myself). As we gear towards adding more products to our suite, we are looking to expand our engineering team. We are looking for team mates to join a set of highly passionate product builders who are set to build the next valuable company and a real business in India. We are looking for people who: Have experience in building highly scalable web front-end applications for at least 2 years Have worked with a product startup Have built quality consumer web products using Node.js, HTML5 and CSS3 Have had hands-on experience with template libraries such as backbone.js, angular.js, handlebars.js, mustache.js Understand and have demonstrated best practices in front-end UI and UX implementation Have worked with web applications involving REST APIs Have worked with SCMs like Git and/or Subversion Having handled web applications under high traffic is a plus Are currently living or are willing to live in Pune
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos