Customer Success Manager

Profile: IT Recruiter

Experience: 2 - 4 Years

Salary Range - Upto 4 LPA

Location - Ahmedabad

Job Description:

Write and post technical job descriptions

Source potential candidates on niche platforms, like Stack Overflow and Github

Parse specialized skills and qualifications to screen IT resumes

Perform pre-screening calls to analyze applicants’ abilities

Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)

Coordinate with IT team leaders to forecast department goals and hiring needs

Craft and send personalized recruiting emails with current job openings to passive candidates

Participate in tech conferences and meetups to network with IT professionals

Compose job offer letters

Onboard new hires

The Full-Stack Engineer role involves working across prosuct development stack, including various backend systems, frontend systems as well as quick prototyping of proof-of-concept features and projects.

Responsibilities:

• Architecting Figuring out all levels of designing and structuring systems, deciding on optimal levels of abstraction and future-proofing, patterns of orchestration of components and finally planning its execution.
• Implementation Should be able to structure and write code like prose for others to read, design and adhere to common principles and patterns that make everyone better at their jobs. Should have the ability to contribute according to timelines and type of projects - from working POCs to stable production code and the ability to work with a large breadth of knowledge.
• Orchestration and integration Interact with the larger engineering team for integrating your work into the ecosystem, help others in building over the base that you provide, help in orchestrating your work into CI/CD, testing, QA and automation pipelines.
• Mentorship We all love to learn and grow as engineers and human beings and we believe in synchronous growth as a team fueled by each and every individual's personal abilities, specializations, and interests.
• To enable this you'll be required to mentor others by sharing your expertise in various forms and be subject to be mentored by others and thus maintain a continuous learning culture.
• Ownership End-to-end ownership of services and specialised components required for various projects - starting from prototypal stage to production-hardened. These may include anything from document parsing to solving problems using deep learning.
• Documentation Create advanced technical content including articles, samples, whitepapers, and training.

GetSupp is looking for a Software Engineer to join its core team. You will be a key member of our team and will develop applications that help simplify a user's health discovery journey.

You will be responsible for the end-to-end development & execution of our core product offerings.

• Own & execute critical features end-to-end and work directly with the founding team to drive customer impact
• Ideate & help design features keeping in mind the scale and high availability of systems
• Develop, test and release schedule critical, high-quality features that will help build a polished product
• 2+ years of hands-on programming experience in Python language
• Experience with application development using Django or Flask
• Experience with MySQL / Postgres / NoSQL and hold a solid understanding of database design concepts
• Experience in API Design with REST & GraphQL
• Experience with caching methodologies using Memcached or Redis
• Experience with search technologies such as Elasticsearch, Lucene or Solr is a plus
• Experience with deployment and infra management using AWS, Azure or GCP is a plus
• A degree in Computer Science/Engineering or an equivalent degree

• Driving key technology decisions with the team
• Collaborating with various stakeholders to plan for the successful rollout of projects
• Working closely with the team to develop and test the product features to ensure its in line with the organizational and end user requirements
• Maintaining code and writing automated tests to ensure the product is of the highest quality
• Managing project priorities, deadlines and deliverables

What you need to have:

• 6-9 years of relevant experience in Android development
• Ability to design applications around Android recommended user interfaces and design principles
• Expertise in MVC or MMVM architecture
• Knowledge of OOPs concept
• Prior experience in android jet-pack
• Knowledge of SQL
• Hands-on experience in UI designing    

• Own the PnL for all the brand campaigns and drive overall profitability for the city
• Developing strategy for campaign management and success
• Own NPS score of the campaigns in the city
• Process building for each function within the city
• Team building, training, and development
• Build a network of vendors, partners, manpower for the city campaign
• Define the day to day responsibilities of the team, set up reporting structure, and monitor metrics on a regular basis

What you will need:

• PG/MBA degree with 7-10 years of experience handling operations and team
• Candidate with the agency, offline marketing operations, or startup background would be preferred
• Quick learner, confident, good presentation & sales skills
• Open for travel and ready to go the extra mile if the situation demands
• Keen attention to detail and good at spotting opportunities
• Client/Agency relationship exposure with strong relationship management skills
• Go-Getter attitude and responsibility to close all loops
• Long term vision and commitment

• Understanding product features, preparing technical documentation.
• Take ownership over project timelines and deliverables.
• Contribute to the design, architecture and build of our Core Platform.
• Help scale the platform and build out new features.
• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.
• Self-directed, but also work well with other engineers.
• Write well designed, testable, efficient code.
• Anticipate future technical needs and craft plans to realize them, and balance feature development with investments in tech debt reduction.
• The ability to combine speed and quality and that you can achieve both at same time.
• Excited about working for a startup and moving quickly.
• Experience in team handling will be a plus.
• Work with customers for understanding requirements whenever needed.