Customer Success Manager

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks,marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

As a Senior Backend & Infrastructure Engineer, you will take ownership of backend systems and cloud infrastructure. You’ll work closely with our CTO and cross-functional teams (hardware, AI, frontend) to design scalable, fault- tolerant architectures and ensure reliable deployment pipelines.

1. What You’ll Do :

• Backend Development: Maintain and evolve our Node.js (TypeScript) and Python backend services with a focus on performance and scalability.
• Cloud Infrastructure: Manage our infrastructure on GCP and Firebase (Auth, Firestore, Storage, Functions, AppEngine, PubSub, Cloud Tasks). 
• Database Management: Handle Firestore and other NoSQL DBs. Lead database schema design and migration strategies.
• Pipelines & Automation: Build robust real-time and batch data pipelines. Automate CI/CD and testing for backend and frontend services.
• Monitoring & Uptime: Deploy tools for observability (logging, alerts, debugging). Ensure 99.9% uptime of critical services.
• Dev Environments: Set up and manage developer and staging environments across teams.
• Quality & Security: Drive code reviews, implement backend best practices, and enforce security standards.
• Collaboration: Partner with other engineers (AI, frontend, hardware) to integrate backend capabilities seamlessly into our global system.

Must-Haves :

• 5+ years of experience in backend development and cloud infrastructure.
• Strong expertise in Node.js (TypeScript) and/or Python.
• Advanced skills in NoSQL databases (Firestore, MongoDB, DynamoDB...).
• Deep understanding of cloud platforms, preferably GCP and Firebase.
• Hands-on experience with CI/CD, DevOps tools, and automation.
• Solid knowledge of distributed systems and performance tuning.
• Experience setting up and managing development & staging environments. 

• Proficiency in English and remote communication.

Good to have :

• Event-driven architecture experience (e.g., Pub/Sub, MQTT).
• Familiarity with observability tools (Prometheus, Grafana, Google Monitoring).
• Previous work on large-scale SaaS products.
• Knowledge of telecommunication protocols (MQTT, WebSockets, SNMP).
• Experience with edge computing on Nvidia Jetson devices.

What We Offer :

• Competitive salary for the Indian market (depending on experience).
• Remote-first culture with async-friendly communication.
• Autonomy and responsibility from day one.
• A modern stack and a fast-moving team working on cutting-edge AI and cloud infrastructure.
• A mission-driven company tackling real-world environmental challenges. 

Company Description

First Connect Worldwide LLC, a licensed Freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Job Description

A Business Development Specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery.

Responsibilities may include:

1. Managing customer inquiries and requests for freight quotes.

2. Coordinating with carriers to schedule pickups and deliveries.

3. Negotiating rates and contracts with carriers to optimize profitability.

4. Tracking shipments and providing updates to customers.

5. Resolving any issues or delays in the shipping process.

6. Generating sales leads and pursuing new business opportunities.

7. Providing excellent customer service and maintaining strong relationships with clients.

8. Analyzing sales data and preparing reports for management.

9. Collaborating with other departments such as operations and finance to ensure smooth operations.

10. Staying updated on industry trends and regulations to ensure compliance.

Requirements

Experience:

• 5-8 years of working experience in ML/Data science preferably from remote sensing background.
• Experience in leading a team of both data scientist and machine learning engineers to solve challenging problems preferably in the Infrastructure and Utilities domain using geospatial & remote sensing data.
• Statistical knowledge along with great proficiency in python
• Strong understanding and implementation experience of predictive modeling algorithms such as regressions, time series, neural networks, clustering, decision trees and heuristic models, with familiarity dealing with tradeoffs between model performance and business needs
• Experience combining user research and data science methodologies across multiple products within the business unit.
• Must have delivered multiple data science product(s) in production.

Minimum qualification:

• Advanced degree (MSc/PhD) in Computer Science, Economics, Engineering, Operations Research, Physics or Mathematics/Statistics preferred.

Competencies:

• Fantastic communication skills that enable you to work cross-functionally with business folks, product managers, technical experts, building solid relationships with a diverse set of stakeholders.
• The ability to convey complex solutions to a less technical person.
• Vast analytical problem-solving capabilities & experience.
• Bias for action.

About the role:

We are seeking a highly motivated Principal Engineer with expertise in building scalable, extensible customer payment solutions, identifying and addressing performance bottlenecks, collaborating with other team members across teams to innovate current/new products; Identify, communicate and implement best practices for the engineering team. Our engineering process is fully agile and has a really fast release cycle - which keeps our environment very energetic and fun.

What you will do:

• Architect, design and lead the development of key software infrastructure, systems, tools and processes, ensuring high scalability and performance.
• Collaborate with the product and other stakeholders across the company to solidify/ negotiate requirements and feasibility.
• Identify, influence and participate in making technical decisions that have a positive impact on engineering and business as a whole.
• Problem-solving that involves complex interactions, constraints imposed by systems, processes, people and physical goods.
• Drive automated solutions that enable better efficiency and process improvement
• Identify and address performance bottlenecks, collaborate with other team members across functions to innovate/improve current/new products by suggesting improvements to the software system.
• Identify, communicate and implement best practices for the engineering team.
• You will advocate for good, clean, well documented and performing code; follow standards and best practices.
• As a Principal Engineer, you will be additionally responsible for planning and timelines of all projects in your domain

We would love for you to have:

• Education: Bachelors/Masters in Computer Science
• Experience: 7-10 yrs recent hands-on experience of working on scalable systems and a diverse set of products/systems.
• Experience with Java stack. Hands-on experience with development and troubleshooting of services.
• Experience with SQL and NoSQL databases and Hadoop stack.
• Experience in System Design of complex Supply-Chain e-commerce systems, Algorithm design and their optimization is a huge plus.
• Strong working knowledge of any REST-based framework, OOPS, Design Patterns
• Expert level experience in building fault-tolerant and scalable platforms.
• Excellent problem-solving skills
• Strong verbal and written (technical) communication and able to work across teams like Business, Product, Engineering, Analytics, App Engineering seamlessly.
• Ability to deliver great results in an agile development
• Exposure to open-source libraries and frameworks.
• Experience with the full software development lifecycle, design, develop, review, debug, document, and deliver (especially in a multi-location organization).
• Ability and experience in the evaluation and integration of third-party systems and libraries and independent completion of POC. Prior experience in integrating with 3rd party Payment solution (like Stripe) is a plus.
• Passion for performance benchmarking and debugging

We are looking for a passionate and skilled iOS Developer (SDE II) to join our mobile engineering team. You will play a critical role in building and scaling high-performance iOS applications used by millions of users. The ideal candidate is deeply familiar with the iOS ecosystem, understands architectural best practices, and is capable of writing clean, maintainable, and testable code.

Key Responsibilities:

• Design, build, and maintain advanced iOS applications using Swift and Objective-C.
• Translate product requirements into scalable technical solutions.
• Collaborate with cross-functional teams including product, design, and backend teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and fix bugs, bottlenecks, and performance issues.
• Maintain code quality through unit tests, code reviews, and CI/CD best practices.
• Stay up to date with the latest iOS development trends, tools, and technologies.

Required Skills & Qualifications:

• 3–6 years of hands-on experience in iOS development.
• Strong command over Swift, Objective-C, Xcode, and the iOS SDK.
• Experience with MVVM/MVC architecture, RESTful APIs, and third-party libraries (e.g., Alamofire, Realm).
• Understanding of Apple’s design principles and interface guidelines.
• Familiarity with unit testing and performance tuning.
• Strong debugging and problem-solving skills.
• Bachelor's degree in Computer Science or a related field.

Nice to Have:

• Experience with SwiftUI, Combine, or CoreML.
• Exposure to Agile methodologies and Git workflows.

Why Join Us:

Be part of a fast-moving tech team building impactful, user-friendly apps with modern development practices and a collaborative work culture.

Capillary is an Equal Opportunity Employer and will not discriminate against any applicant for employment on the basis of race, age, religion, sex, veterans, individuals with disabilities, sexual orientation, or gender identity.

Disclaimer:

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

Experience: 0 to 2 years

Job type: Full-time

Location: Surat

Required Skills

• Candidate should have worked in Photoshop/illustrator, Adobe XD, and Figma.
• Knowledge of Wireframing & Prototyping, Graphic Designing, and Video Editing will be an add-on.

Responsibilities

• Responsible for the whole end-to-end design process.
• Should have a thorough knowledge of UI/UX and Graphics design.
• Maintain design standards of Web and Mobile layouts.
• To work on Photoshop, Figma, ADOBE XD, and all trending tools of designing.
• Responsible for logo design, wireframing, Digital Marketing, and Sales Graphics designing, Web & Mobile Apps de,sign and other Company designing tasks.
• Team coordination to lift the team, train the team to get the best design practices, and bring innovation and creativity.
• Study the latest design trends, upgrade one,self and incorporate the same in the designs.
• Gather the client requirements and work on the expected client output in collaboration with managers and developers.
• Prepare and present rough drafts to internal team members to get the best design output.
• Adhere to style standards on fonts, colors, and ima as per the requirements.
• Conduct layout adjustments based on user feedback.
• Study clients’ choices, provide accurate vers,ions and meet the deadlines with the best designs.

We Offer

• 5 Days Working.
• Competitive Salary.
• Work-From-Beach, Work-From-Mountain with Air Fare and Stay
• Knowledge-Based Hierarchy
• Trending Technology Development
• Career Development Programs.

Note:

Send Your Resume Gmail: abhidayani01g_mail.com

* Female Candidates Only
Role: CRM

Salary: Up to 20 K
Experience: 1- 3 years
Notice Period: Immediate Joiner
Location: NSP (New Delhi)

Responsibilities:

- Discover and pursue new sales prospects, negotiating deals and maintaining client satisfaction

- Collaborate with team members to achieve better results

- Negotiate/close deals and handle complaints or objections

- Aiming to achieve monthly and annual targets

- Learn details about our products and services

- Explain how our solutions align with the customer’s needs.

- Consult with sales and marketing team to ensure the efficiency

- Prepare and present reports when needed

- Understanding and promoting company programs

- Use effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form