Customer Success Manager

Palcode is building AI Agents for the construction industry — RFI responders, bid validators, and scope analyzers built with deep domain logic. These aren’t chatbots — they’re real workflows for real problems.

We're now hiring our first Product GTM Associate to help us test messaging, automate outreach, and tell stories that resonate with the field — Project Managers, Estimators, and Construction Executives.

💼 What You’ll Do

• Run cold outreach on Smartlead, Clay, LinkedIn & email — messaging that feels personal, not spammy
• Create story-first content — short, clear, and built around the voice of construction professionals
• Own and test GTM motion: ICP → Copy → Campaign → Learn → Iterate
• Work with tools like Zapier, Notion, Clay, Airtable, and V0.dev to automate and scale growth loops
• Partner with the founding team to experiment with GTM channels, offers, and narratives
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🎯 Who You Are

• 0–1 year of experience in product marketing, GTM, SaaS growth, or founder-led outreach
• Technical background (CS, Engineering, Data) — you’re hands-on with tools and learn fast
• Clear writer — you don’t fluff, you clarify. Bonus if you’ve published before (LinkedIn, blog, etc.)
• Curious and iterative — you love launching small experiments and learning what works
• You care about the product, not just the metrics. You want to understand the user and the job to be done

💸 Compensation

• Probation (4 months): ₹12,000–₹16,000/month (based on profile)
• Post-confirmation: ₹3–4 LPA (depending on performance)
• Annual Bonus: ₹50,000
• Fully Remote

🎁 Perks

• Direct mentorship from founder + visibility into every GTM decision
• Deep learning in outbound SaaS growth, content marketing, and automation
• Build and launch GTM experiments from day one — you’ll move fast
• A front-row seat in how a real AI startup is built, from zero to one

🔍 How to Apply

Just send us:

• A short intro or Loom video on why this excites you
• Links to anything you’ve written, built, or shipped (LinkedIn, GitHub, Notion, blogs, etc.)

Who We Are

At Airtribe, we’re building an AI-first upskilling platform for working professionals. From product managers to backend engineers, our programs are now deeply integrated with AI tools, hands-on projects, and real-world use cases to prepare learners for the future of work.

We’re not just teaching AI, we’re embedding it into every aspect of our programs. With live, workshop-style sessions led by experts from top companies like Microsoft, Meta, Razorpay, Coinbase, Gojek, and Uber, learners get more than theory; they get practical, career-ready skills.

Over 5000+ professionals have already leveled up with us, and we’re backed by top investors like Better Capital, 640 Ventures, and Kunal Shah. As we scale, we’re looking for teammates who understand the power of AI and are excited to drive this new wave of upskilling.

What You’ll Do

🌟 Engage and Inspire:

• Connect with potential learners, answering their queries and sharing the value of our programs.
• Help them make informed decisions by matching their goals with our offerings.

📞 Lead the Way:

• Follow up with leads promptly, maintaining a positive and engaging tone throughout the admissions journey.

🤝 Build Relationships:

• Establish meaningful connections with prospects, understanding their aspirations and guiding them towards the right programs.

💡 Share Insights:

• Capture valuable feedback during interactions and collaborate with our marketing team to refine campaigns.

📋 Stay Organized:

• Maintain accurate records of your interactions in our systems to ensure seamless communication and tracking.

🌍 Network and Expand:

• Represent Airtribe at networking events, fostering connections with potential prospects.

💬 Consultative Selling:

• Focus on understanding learners’ needs and offering consultative solutions rather than pushy sales tactics.

What You Bring

• Excellent verbal and written communication skills to articulate ideas clearly and connect effectively.
• A proven track record in business development or sales (experience in product selling is a plus).
• The ability to build and maintain relationships with prospects and internal teams.
• Confidence in delivering impactful presentations and explaining the benefits of our programs.
• Self-motivation and adaptability to thriving in a dynamic startup environment.
• Strong organizational skills with keen attention to detail.
• Familiarity with tools like Microsoft Office, Google Sheets, and CRMs.
• Prior experience or internships in business development or sales are a bonus.

Why Join Us?

✨ Competitive Salary & Incentives

📈 Opportunities for Professional Growth

🤝 Collaborative and Dynamic Work Culture

🏥 Comprehensive Medical Insurance

Join us in shaping the future of upskilling and making a real impact. 🌟

#BusinessDevelopment #Hiring #JoinAirtribe #SalesJobs

In your role as Software Engineer/Lead, you will directly work with other developers, Product Owners, and Scrum Masters to evaluate and develop innovative solutions. The purpose of the role is to design, develop, test, and operate a complex set of applications or platforms in the IoT Cloud area.

The role involves the utilization of advanced tools and analytical methods for gathering facts to develop solution scenarios. The job holder needs to be able to execute quality code, review code, and collaborate with other developers.

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, and more productive team.

• A bachelor’s degree, or master’s degree in information technology, computer science, or other relevant education
• At least 5 years of experience as Software Engineer, in an enterprise context
• Experience in design, development and deployment of large-scale cloud-based applications and services
• Good knowledge in cloud (AWS) serverless application development, event driven architecture and SQL / No-SQL databases
• Experience with IoT products, backend services and design principles
• Good knowledge at least of one backend technology like node.js (JavaScript, TypeScript) or JVM (Java, Scala, Kotlin)
• Passionate about code quality, security and testing
• Microservice development experience with Java (Spring) is a plus
• Good command of English in both Oral & Written

What will I be doing?

As the UX Lead, focused on our Core Experience area, you will define a cohesive strategy and deliver cross-team, multi-phase projects from concept through implementation.

You need to lead an existing team that will be focused on creating a simple, easy-to-use, and best-in-class experience for our users. You'll lead a team of 4-5 product designers not only by means of their product work, and you'll also be a coach and foster their career development

You'll work cohesively with the leadership and engineering team.

Roles and Responsibilities:

• Analyze the product’s present UX pitfalls, optimization, and growth opportunity or the impact of a user problem and then help tune the project scope accordingly with the product partners
• Understand frequency of usage and the relative importance of a feature/experience, and how it fits into the complete product
• Rationally narrow down to a design recommendation with a strong focus on short-term and long-term implications of the choice Independently deliver high-quality visual design work and support the production with the engineering partners
• Write relevant front end code (HTML, CSS)

What Skill do I need? 

• We emphasize proof of work more than your credentials. Lead and support key design projects
• Relevant work experience of 5+years (preferably in a start-up space) 
• Demonstrated experience leading multidisciplinary UX/Product design teams to deliver high-quality projects at scale
• Proficient in Sketch, XD, Photoshop, Illustrator, or other design tools 
• Has experience working in AGILE methodology
• Knowledge of current UX best practices, including user research and accessibility across mobile and web

- Coordinate with the team to identify staffing needs. Managing end to end recruitment of staff.

- Develop and cultivate relationships with various levels of management, candidates and external recruiting sources.

- Completing joining formalities for the new recruits including trainees.

- Closing positions within a defined turn around time and as per requirements. Maintaining good offer to joining ratio.

- Communication of policies and practices to the employees for positive environment & addressing their needs & grievances through meetings, open house, new joint meetings, etc.

- Lead employer branding initiatives.

- Forecast quarterly and annual hiring needs by department.

- Ground level sensing of employee concerns/ behaviour, red flag and report observations to the seniors. Conducting Exit interviews.

- Ensure timely closure of Employee life cycle HR processes (e.g. Recruitment, Transfer, Leave Request, Performance Management, Progressions, Salary revisions etc).

Requirements :

- Must have experience in leadership hiring preferably for startups.
- Graduate or postgraduate (preferably in HR) with 6+ years experience in Talent Acquisition Manager or a Similar role

- Good knowledge and appreciation of HR processes, policies, and sub-systems

- Familiarity with social media, resume databases and professional networks.

- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.

- Excellent verbal and written communication skills.

- A keen understanding of the differences between various roles within organizations.

- Looking for an immediate joiner