Customer Success Manager

Director - Frontend | Snapmint

Location: Gurgaon (Unitech Cyber Park, Sector 39)

Work Days: Monday – Friday

Experience: 12-16 years

About Snapmint: Founded by serial entrepreneurs from IIT Bombay, Snapmint is redefining how banking works by building the experience from the ground up. Our flagship offering provides 0% interest purchase financing to over 300 million banked Indian consumers even those without credit cards — through instant credit scoring and advanced underwriting systems.

By evaluating hundreds of data points beyond traditional credit models, we deliver real-time credit approvals, seamless digital loan servicing, and repayments — revolutionizing financial access for the modern, smartphone-first Indian consumer.

https://snapmint.com/

Job Overview:

We’re looking for a Director of Frontend Engineering with a strong focus on Web (React/Next.js) to lead the design, architecture, and execution of Snapmint’s consumer-facing platforms. This role will own web engineering at scale, while also overseeing Android frontend teams to ensure consistency, performance, and a unified user experience across platforms.

You will be responsible for building and scaling high-performance, modular frontend systems that serve millions of users, with a strong emphasis on design thinking, component reusability, and engineering excellence. This is a strategic leadership role that demands a deep understanding of web technologies, system architecture, and modern frontend design patterns, coupled with the ability to mentor teams and drive execution at speed.

🔧 Key Responsibilities:

• Own the frontend web strategy, architecture, and roadmap, focusing on React.js, Next.js, and scalable design systems.
• Lead and mentor web engineers to build modular, maintainable, and high-performing web applications.
• Collaborate with Product, Design, and Backend teams to deliver intuitive and performant cross-platform experiences.
• Oversee the Android frontend team (Kotlin, Jetpack Compose), ensuring consistency in UX, shared design principles, and code quality across platforms.
• Drive the development of design systems and component libraries that scale across web and mobile.
• Champion frontend modularization and micro-frontend architecture to support faster development and easier codebase management.
• Ensure adherence to code quality, performance, security, and accessibility standards.
• Implement best-in-class observability, error tracking, and performance monitoring tools (e.g., Sentry, Firebase, Lighthouse).
• Lead UI experimentation efforts (e.g., A/B testing, feature flags), continuously improving UX based on data.
• Foster a culture of continuous learning, technical excellence, and collaborative innovation within the frontend engineering teams.
• Keep the engineering org updated with the latest in frontend tech, frameworks, and tooling.

✅ Requirements:

• Bachelor’s or Master’s in Computer Science, Engineering, or related field.
• 12+ years of software engineering experience, with 8+ years in frontend development and 5+ years in technical leadership roles.
• Deep hands-on expertise in:

○ React.js, Next.js, JavaScript/TypeScript

○ Component-driven architecture, server-side rendering (SSR), static site generation (SSG)

○ Building and scaling design systems and modular UIs

• Strong understanding of web performance optimization, SEO, cross-browser compatibility, and accessibility standards (WCAG).
• Experience building scalable consumer-facing applications with millions of users.
• Exposure to Android frontend development (Kotlin/Jetpack Compose) with ability to guide and align mobile teams on UI/UX consistency.
• Familiarity with DevOps for frontend: CI/CD pipelines, feature flagging, analytics, and deployment strategies.
• Passion for design thinking, user-centric product development, and pixel-perfect implementation.
• Strong problem-solving, project management, and communication skills.
• 
  

InCruiter is a next-generation technical screening and talent assessment platform. We are a SaaS-based organization with an interview service (IaaS) at its core. IaaS & Video Interview Platforms have a combined market size of 5-6Bn USD. It’s a niche and new market segment in the B2B sector. 

EXCITED ABOUT YOUR TASKS?

Role Overview: We are looking for a highly energetic and goal-oriented Sales Development Representative (SDR) who will be the first point of contact with potential customers. Your primary responsibility will be cold calling, appointment setting, and demo bookings to fuel the sales pipeline.

Responsibilities:

● Initiate outbound calls daily to reach potential customers from target industries.

● Qualify prospects and schedule meetings or product demos with the Sales Team.

● Research and identify key decision-makers across target accounts.

● Follow-up on inbound leads via phone and email for conversion to demos.

● Maintain and update CRM with accurate lead and interaction details. ● Meet and exceed weekly/monthly KPIs for call volume, appointments, and demos.

● Collaborate with the Marketing team to optimize messaging and campaigns.

Must Have:

● 6 months to 2 years of experience in B2B cold calling or lead generation (preferably in SaaS/HR Tech).

● Strong communication and persuasion skills — you're not afraid of picking up the phone!

● Ability to handle rejection and keep pushing forward.

● Organized, self-motivated, and eager to grow in a high-performance sales team.

● Familiarity with CRM tools (e.g., HubSpot, Zoho, etc.) is a plus.

● Graduate in any stream (Business/Marketing preferred).

Responsibilities:

• Designing Hive/HCatalog data model includes creating table definitions, file formats, compression techniques for Structured & Semi-structured data processing

• Implementing Spark processing based ETL frameworks

• Implementing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

• Modifying the Informatica-Teradata & Unix based data pipeline

• Enhancing the Talend-Hive/Spark & Unix based data pipelines

• Develop and Deploy Scala/Python based Spark Jobs for ETL processing

• Strong SQL & DWH concepts.

Preferred Background:

• Function as integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs

• Lead project efforts in defining scope, planning, executing, and reporting to stakeholders on strategic initiatives

• Understanding of EDW system of business and creating High level design document and low level implementation document

• Understanding of Big Data Lake system of business and creating High level design document and low level implementation document

• Designing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

Requirement: -

• Managing a team of 3-4 engineers 
• Hands on experience in Web applications and Mobile applications.
• 2+ years of professional experience working with React Native.
• 4+ years of professional software development experience.
• Should have experience in React.js as well
• Experience working with Swift, Objective C, and Java a plus.
• Meaningful experience working on large, complex systems.
• Familiar with Agile development methodology
• Should have strong fundamentals in React Native
• Should be good at Languages React Native, iOS, Android mobile
• Should be well versed with mobile application architecture
• Ensure and apprise stakeholders of technical feasibility, effort, and impact of implementations.
• Interact with clients to understand requirements.
• Able to convert business requirements to sizable tasks for developers to implement.

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Responsibilities and Duties
- Develop React Native and Android Mobile Applications from design
- Can analyse requirements and communicate with clients
- Must have proficiency in communication
- Should have knowledge of Core Android, Java, Kotlin, React Native, MySQL, SQLite, MVVM, MVP and MVC.
- Work on bug fixes and improvement of Mobile applications.
- Preferred to have knowledge in React Native and Android both.

Required Experience, Skills and Qualifications
- 3 + years of experience in Android development.
- Minimum 1 Year experience in React Native development.
- BE/MS/MCA/PGDCA degree in Computer Science, Engineering or a related subject.
- Have worked on ReactJS Projects

Regards
Team Merito

Required Skills: GSM, Linux, Networking, infrastructure, VOIP, PHP, Perl, SIP, troubleshooting, Python,HTML

• 5+ years of solid experience as an Asterisk Developer
• Must be proficient at developing software using a scripting language. A distinct advantage if you have experience using Python
• Sound knowledge of Asterisk Installation, Configuration, Dialplan, Call troubleshooting (SIP, ISDN)
• Solid experience of working With Linux Operating Systems
• Good understanding of VoIP, SIP, SS7.

• Manage and improve the engineering process continuously and make sure the team delivers the quality code with zero-waste.
• Should provide technical leadership to major projects, but also build and manage a team of 5-8 top-notch engineers.
• Should do sprint planning and run daily stand-ups and deliver 100% hit rate.
• Maintain the legacy code base and reduce tech debt on a continuous basis.
• Able to handle multiple projects and deliver with stringent timelines without compromising the code quality.
• Work with the product team for roadmap planning and delivery as per the plan.
• Conduct sprint planning & sizing, engineering grooming, daily stand-ups, and deliver with zero spillovers.
• Prepare & publish sprint reports to the leadership team and provide visibility to stakeholders.
• Hire and mentor junior/ senior team and make them engineering champions.
• Mentor the engineering team with your technical skills to write scalable, generic, reusable code.
• Develop and Coach engineers on the team, share engineering pointers, conduct regular 1-1s with the team, and help them advance in their careers.

Requirements

• Having work experience in a Product organization with 7 -10 yrs also in leading a cross-functional engineering team that includes API Development and Backend & Middleware development.
• Should have experience in the continuous delivery process. Ship new features and improvising the code base continuously.
• Should have involved in setting up engineering process.
• Must have experience in microservices and distributed patterns.
• Must have worked on high traffic and throughput application.
• Must have prior experience in handling mid to large-size projects.
• Must have worked on high traffic and throughput application.
• Should have managed and lead the engineering team of Web App and Backend development teams.
• Must-Have Experience in Python programming & Postgressql/ Nosql (MongoDB as a data store.
• Must have experience in modern back-end tech stacks (Django, Postgress, NoSQL) and cloud design & deployment patterns.
• Must be conversant with AWS, Docker/Kubernetes
• Should be good with design patterns and integration patterns.
• Should have knowledge/ experience in concurrent programming & distributed locks.
• Requires solid understanding of technologies and architecture in a highly scalable and available set-up.
• Should have handled multiple epics, themes, and experience of delivering high-quality projects on time.
• Should have managed end to end development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

About Maxpay, Our goal is to make digital payments so easy, safe, and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer-centricity.

At Maxpay, we take extra care to make sure you give your best at work, Every day! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one.

Being enthusiastic about tech is a big part of being at Maxpay,.

If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing your dreams with purpose and speed, join us!

At Maxpay, we are looking for skilled Android developers who are passionate about solving digital payment problems for over a billion Indians.

Requirements:

• Strong passion for Programming in general and Android App development in specific.
• Strong problem-solving skills.
• Strong system design and architecture skills - specifically for android.
• Curiosity to tinker around, explore new paradigms, and strong zest for continuous improvement.
• Over 3+ years of Android App development experience with strong basics and complete exposure to Android development.
• Idea/experience of unit and instrumentation testing in Android E2E App development and/or experience of developing SDKs is good to have.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Proven work experience in design patterns mobile architecture using frameworks such as MVVM/MVC/MVP
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• UPI knowledge
• Ability to design applications around natural user interfaces, such as “touch”
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration