Customer Success Manager

Responsibilities:

● Develop and curate engaging, brand-centric content for social media

platforms, ensuring a consistent and compelling brand voice.

● Craft internal communications that reinforce our brand's identity, mission,

and values, fostering a strong and united company culture.

● Offer creative input for marketing campaigns, helping to differentiate our

brand and achieve campaign objectives.

● Stay up-to-date with market trends, competitor analysis, and industry

developments

● Craft compelling ad copy that captivates readers and turns them into our

brand advocates.

● Create savvy, relatable memes that will make people click the "Share"

button.

● Editing, proof-reading and summarizing copy to present and promote

messages to various audiences

Requirements:

● 2-5 years of copywriting experience.

● Excellent writing, editing, and proofreading abilities with impeccable

grammar

● A good understanding of marketing concepts and being able to

modify your copy to achieve set campaign goals.

● Aware of the most recent trends

● A quirky and creative mind that can turn the mundane into the

extraordinary.

● A strong portfolio that demonstrates your proficiency in creating social

media content and internal branding materials.

● A team player who is eager to collaborate closely with designers and

marketing specialists to develop a smooth brand experience.

● Attention to detail and a keen eye for visual aesthetics

Gohoardings is a leading advertising technology company specializing in outdoor advertising solutions. We connect brands with their target audiences through innovative digital platforms and creative campaigns.

We are currently seeking a highly skilled and experienced Java Full Stack Developer to join our dynamic team. As a Java Full Stack Developer, you will play a crucial role in designing, developing, and maintaining our industry-leading advertising technology solutions.

Responsibilities:

Collaborate with cross-functional teams, including product managers, designers, and other developers, to understand project requirements and translate them into scalable and high-performance software solutions.

Design and develop robust, user-friendly, and scalable web applications using Java and modern web technologies such as HTML5, CSS3, and JavaScript frameworks (e.g., Angular, React, or Vue.js).

Develop and integrate RESTful APIs and microservices to support seamless data exchange between front-end and back-end systems.

Implement and maintain server-side applications using Java frameworks (e.g., Spring, Spring Boot) to handle business logic, data processing, and integration with external systems.

Create and optimize database schemas, write efficient SQL queries, and ensure data integrity in collaboration with database administrators.

Ensure code quality through unit testing, automated testing, and continuous integration/continuous deployment (CI/CD) pipelines.

Troubleshoot and debug complex technical issues, perform root cause analysis, and implement solutions to improve application performance and reliability.

Stay up-to-date with emerging technologies and industry trends, and provide recommendations on incorporating new tools and techniques to enhance the development process and deliver high-quality software.

Collaborate with the product team to refine and prioritize feature requirements, and deliver software solutions within project timelines.

Mentor and provide technical guidance to junior developers, fostering their professional growth and development.

Qualifications:

Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

Minimum of 5 years of professional experience as a Java Full Stack Developer.

Strong proficiency in Java programming language and related frameworks (e.g., Spring, Spring Boot).

Extensive experience in developing front-end applications using modern web technologies such as HTML5, CSS3, and JavaScript frameworks (e.g., Angular, React, or Vue.js).

Solid understanding of web application architecture and design patterns, including RESTful APIs, microservices, and single-page applications.

Experience with database technologies such as MySQL, Oracle, or MongoDB, including data modeling and query optimization.

Proficiency in version control systems (e.g., Git) and experience with build tools (e.g., Maven, Gradle).

Familiarity with agile development methodologies and experience working in agile teams.

Strong problem-solving and analytical skills, with the ability to quickly grasp complex requirements and deliver effective solutions.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

Preferred Qualifications:

Master's degree in Computer Science, Software Engineering, or a related field.

Experience with cloud platforms and services (e.g., AWS, Azure, or Google Cloud Platform).

Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).

Familiarity with DevOps practices and tools for continuous integration and deployment (CI/CD).

Experience with testing frameworks and practices, such as JUnit, Mockito, or Selenium.

Understanding of advertising technology and industry-specific challenges.

Previous experience in developing scalable and high-traffic web applications.

Join our team at Gohoardings

• You have 2-5 years of experience using two or more development languages (ASP.NET, JavaScript, Scala, C#, etc.) with experience in Object-Oriented programming and full-stack web application development
• You can write clean, high-quality code in a variety of languages and are also able to spot and improve bad code
• You have experience with Agile and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
• Experience with developing web applications based on ReactJS
• Hands on experience in setting up automated build pipelines based on Jenkins, Gradle, MSBuild, Maven etc.
• Bonus points if you have knowledge of cloud technologies such as AWS/Azure/GCP, Docker and Kubernetes
• Experience with atleast one RDBMS sql-server or postgress having good sql skills
• You will champion best practices like writing clean and reusable code using practices like Test Driven Development, SOLID principles, OO design, and pair programming
• You will partner with developers from other cross-functional teams advocating devops culture
• Experience with building REST APIs and asynchronous messaging systems
• You will work in collaborative, product-focused teams to build innovative customer experiences
• Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our clients

As a Startup Growth Manager, you will work closely with - and learn from - our VP of Sales, Founders, and Client Partners to seek new target accounts and expand existing accounts. Flexiple is in hyper-growth mode right now, and this role is instrumental in keeping us on our upward trajectory.

This role is perfect for someone who is passionate about sales and looking to use this opportunity as a launchpad into inside sales. Learn firsthand how your efforts lead to opportunities for the company and become skilled in researching potential customers, creative outreach, enticing potential clients.

You have the opportunity to be a part of a company that is leading the remote work revolution and changing the way B2B sales is done in the services industry. We expect to grow to $15 million by end of FY22-23.

This is a remote position. However, we require applicants to overlap with both US and Indo-Australian timezone.

• Full Sales Cycle Management: You will manage the entire sales cycle from claiming the lead to closing the sale. As the first and main point of contact for our prospective clients, you will be responsible for bringing these sales to the finish line.
• Client Rapport and Industry Knowledge: Clients are at the heart of everything we do. You will be building rapport with our prospective clients, including researching clients prior to outreach, staying informed on industry trends, and Flexiple's competitors.
• Collaboration with Team Members: You will collaborate with your team to respond to high-volume inbound client leads with urgency. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
• Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical keys to success in this role and at Flexiple. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.

Expectations in Week 1

• Onboard and integrate with Flexiple.
• Learn our business model, about your team members and our story.
• Understand the current client sales, delivery processes while working with the team.
• Become acquainted with the cross functional teams that you will be working along side

Expectations in Month 1

• Complete understanding the current client sales, delivery processes while working with the team.
• Begin to claim and talk to leads, understand their initial needs, overcome any objections, present our value proposition, and close the leads that are a good fit for us and our model.
• Work alongside the various talent units to ensure your prospects are progressing through the funnel.
• Pick up necessary tech skills that are needed for the industry.

Expectations till Month 3

• Be fully ramped up and integrated into the team.
• Continue working on own set of leads and deliver on targets by exhibiting a successful track record of hitting sales goals.
• Build up on the tech skills you picked up in the first month.

Expectations till Month 6

• Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
• Identify areas of process improvement to help increase efficiency and effectiveness for the team.
• Begin to mentor new members of the team, helping them learn about Flexiple, our model, and pass along standard methodologies.

Expectations in Year 1

• Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
• Become a productive, collaborative, and consistent contributor to the team.

• 0-4 years of experience working in the tech/ startup ecosystem or an engineering graduate with basic understanding of technology.
• Previous software or tech-related sales experience and education are a plus.
• You are "client-centric". You will be working with prospective clients daily; uncovering and resolving clients’ issues through value-based selling.
• You thrive in a fast-paced environment. We are growing rapidly as a company and, as a result, we move quickly. Having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
• You have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus commission and want our Startup Managers to make the most out of it!
• You’re a “learn-it-all”. We are looking for someone that is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders.
• Along those lines, you are highly collaborative with your team members. Even as an individual contributor, you seek to share and gain knowledge from those around you.
• You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
• You must be a world-class individual contributor to thrive at Flexiple. You will not be here just to tell other people what to do.

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Enjoy a culture with opportunities for growth and learning