Customer Success Manager

Position: eComm & digital manager (SFCC, SFRA)

Location: Gurgaon

Experience: 7+ year

Qualification: Bachelor degree in IT

Key Deliverables (Essential functions & Responsibilities of the Job):

·         Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner) and integrations for the same in India eComm landscape.

·         Establish and maintain IT processes to manage site IT operations, resolve issues and prioritize enhancement requests in support of our eComm strategic direction

·         Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.

·         Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions in the area of expertise.

·         Identify eComm & digital demands in a timely and comprehensive manner and ensure business

·         requirements are clearly articulated and documented including Change requests, discovery phase for new enhancements.

·         Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.

·         Accountable for project delivery of applications or technology in time & budgets.

·         Manage personnel and outside contractor(s) as required.

·         Where required, to provide leadership, welfare and coaching to your team.

Key Relationships:

·         Internal business customers in eComm & digita.

·         Global IT Vendor, market and global (HQ) colleagues, Local vendor partners

·         Internal staff - direct reports (where applicable)

·         IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

·         This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. She/he must be highly motivated and able, with his/her knowledge of our systems, to apply that knowledge within an interdisciplinary environment. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.

·         Strong understanding of leading eComm solutions with hands on experience primarily into Salesforce Commerce Cloud with SFRA framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front

·         Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.

·         Good to have - DC inventory management experience, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture.

·         Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.

·         Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.

·         Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.

·         This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.

·         Ability to effectively interact with all levels of business via phone, written communication and in person.

·         Management and leadership skills.

Mail updated resume with below details-

Total Experience-

Relevant experience-

Experience in SFCC and SFRA –

Current CTC-

Expected CTC-

Notice period-

Current Location-

Would you be comfortable with job location (Gurgaon) ?

Email: etalenthire[at]gmail[dot] com

Satish: 88O 27 49 743

A software company that provides an AI-powered calendar assistant service. The service uses natural language processing and machine learning to automate tasks such as scheduling meetings, rescheduling events, and sending reminders. The company aims to save users time and increase productivity by automating these repetitive tasks

Requirements:

• Providing day-to-day HR support to employees, including answering questions and assisting with issues related to benefits, policies, and procedures
• Managing the performance review process, including setting goals and conducting evaluations
• Developing and implementing recruiting strategies to attract a diverse pool of qualified candidates
• Sourcing and screening candidates, including conducting initial interviews and reference checks
• Coordinating the hiring process, including scheduling interviews and assisting with onboarding
• Collaborating with hiring managers to understand their staffing needs and requirements for open positions
• Utilizing various recruitment channels, such as job boards, social media, and employee referrals, to source candidates
• Maintaining accurate and up-to-date records in the applicant tracking system
• Participating in job fairs and other recruiting events to promote the organization and attract top talent
• Assisting with compliance with employment laws and regulations, including tracking employee leave and maintaining affirmative action plans
• Managing employee benefits and payroll, including enrolling employees in benefits programs and ensuring timely and accurate payment of wages
• Maintaining HR records and documents, including employee files and records of benefits enrollment and changes.

What You Will Enjoy About Us

• High-growth startup with plenty of opportunities to actively impact the company and advance your career!
• We have fun because we are passionate about what we do.
• Competitive pay and opportunities for advancement.
• Paid time off that is flexible.
• Health Insurance.

Qrata is a talent startup that partners with fast moving digital companies globally to scale their teams. Since 2016, we have served over 100 funded startups ( top brands, some unicorns too!) hire teams in the spaces of engineering, growth, design and product. Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive workplace.

About the role: Qrata is looking to hire a recruiter who should be an experienced, motivated that can help source and hire for top funded companies globally. Ideal candidate is a high- energy, strong communicator with a knack for engaging experienced professionals.

Responsibilities:

• Responsible for End to End Recruitment (Sourcing, screening of profiles, scheduling of interviews).

• Responsible for understanding and analyzing the requirements in different technical

skill set categories.

• Creative sourcing methods like Linked-In, internal database, referrals, head-hunting,

networking.

• Take steps to ensure positive candidate experience

• Willing to take challenges in Recruitment & closing the demands on time.

Candidate requirements:

• The ideal candidate should have zeal to grow in technical Recruitment world.

• Must have IT recruitment/Non IT hiring experience and expertise in Screening,

shortlisting, negotiation and coordinating with the Recruitment process.

• Experience in working on Job Portals is mandatory

• Experience in full-cycle Recruiting, Sourcing

• Proficient in the use of social media and job boards

• Aggressive and talented professionals with excellent communication skills.

• Well-organized & capable of managing Quality and Volumes of open positions

Position Title: Sales Consultant – IT Solutions

Locations:

 Work From Office: Rajkot, Gujarat

 Remote: Available only for candidates based in Pune, Mumbai, or Delhi

 Company: Elluminati Inc. (https://www.elluminatiinc.com)

 Work Mode: On-site (Rajkot) or Remote (Pune, Mumbai, Delhi)

 About the Role

Elluminati Inc. is hiring an experienced and articulate Sales Consultant who specializes in technical or IT solution sales. This role focuses on consulting with prospective clients, understanding their challenges, and aligning those needs with Elluminati’s software development solutions. You'll work closely with international clients, provide tailored consultations, and close deals—no cold calling or scraping required.

We are open to:

 On-site candidates in Rajkot, Gujarat

 Remote professionals based in Pune, Mumbai, or Delhi

 Key Responsibilities

•  Engage with qualified leads to understand business goals and offer customized IT solutions.
•  Conduct client discovery calls, demos, and technical consultations.
•  Draft tailored proposals, solution scopes, and commercial terms in collaboration with internal teams.
•  Collaborate cross-functionally with product, engineering, and delivery teams for smooth client onboarding.
•  Maintain accurate records and forecasts in CRM systems.
•  Stay updated with industry trends and client verticals to identify new opportunities.

 Skills & Experience Requirements

 ✅ Must-Have Skills

•  3–5 years of experience in technical/IT sales, solution consulting, or custom software sales.
•  Deep understanding of software development services, SaaS, and digital transformation.
•  Fluent English communication skills (spoken and written) for international client interaction.
•  Track record of success in consultative sales with medium to large organizations.
•  Proficiency with CRM tools such as Zoho, HubSpot, or Salesforce.

 ➕ Nice-to-Have Skills

•  Experience working with international clients, especially from the US, UK, Gulf, or Latin America.
•  Familiarity with agile development practices, discovery phases, and technical pre-sales support.
•  Understanding of mobile app, enterprise software, or web platform solution selling.

 Why Join Elluminati Inc.?

At Elluminati Inc., we build cutting-edge IT solutions for businesses around the globe. As a Sales Consultant, you’ll serve as a trusted advisor to international clients, guiding them through the solution selection process and closing deals that bring measurable impact. Join a team that values growth, communication, and technical excellence—whether you work from Rajkot or remotely from Pune, Mumbai, or Delhi.

DevOps & Automation:

• Experience in CI/CD tools like Azure DevOps, YAML, Git, and GitHub. Capable of automating build, test, and deployment processes to streamline application delivery.
• Hands-on experience with Infrastructure as Code (IaC) tools such as Bicep (preferred), Terraform, Ansible, and ARM Templates.

Cloud Services & Architecture:

• Experience in Azure Cloud services, including Web Apps, AKS, Application Gateway, APIM, and Logic Apps.
• Good understanding of cloud design patterns, security best practices, and cost optimization strategies.

Scripting & Automation:

• Experience in developing and maintaining automation scripts using PowerShell to manage, monitor, and support applications.
• Familiar with Azure CLI, REST APIs, and automating workflows using Azure DevOps Pipelines.

Data Integration & ADF:

• Working knowledge or basic hands-on experience with Azure Data Factory (ADF), focusing on developing and managing data pipelines and workflows.
• Knowledge of data integration practices, including ETL/ELT processes and data transformations.

Application Management & Monitoring:

• Ability to provide comprehensive support for both new and legacy applications.
• Proficient in managing and monitoring application performance using tools like Azure Monitor, Log Analytics, and Application Insights.
• Understanding of application security principles and best practices.

Database Skills:

• Basic experience of SQL and Azure SQL, including database backups, restores, and application data management.

C#, .Net Core MVC - React frontend - Insurance Industry 

We are looking for a mature seasoned key player who will help build our team.
Are you a mentor and love code in general? We are seeking a senior .NET developer and hopefully other programming languages with at least 4 years of experience to be part of a team to write, debug, and test .NET code. You will be analyzing, troubleshooting issues and managing the implementation updates with current and planned customizations. The ideal candidate should have a strong understanding of object-oriented programming, relational databases, and software architecture principles. 

Our work environment, mentoring, teaching, growing constantly nurturing, loving, and respect. To enjoy our work and move through tasks as painlessly as possible. We believe in helping and being helpful. Staying positive and being there when you have that umm, ‘I don’t know how to solve this’ we want you to feel completely 100%  comfortable to get on a call, share a screen and move through it. We have the “If you are stuck over 15 mins ask someone rule”. and “ask a dumb question at least twice a day rule”. This is how we want our work environment. 

We work fully remotely via Slack / Zoom / Whatsapp

Requirements:

4+ years of experience or more. 
ASP.NET, C#, MVC, and JavaScript.
Troubleshoot and resolve issues and bugs

Must be able to communicate in English speaking and writing, our CEO is American and talks fast. We are looking for adults in the room, people who can communicate, think and reason as key team members.

Work US East coast time zone EST GMT-5

About Xpresslane:
Xpresslane is a universal one-click checkout platform for eCommerce. We want to transform the way online shoppers buy, Democratize optimized checkout and post checkout experience. We have achieved 150+ signups from D2C merchants in the last year alone and are aggressively adding new features to help solve problems in their checkout process.

Engineering @Xpresslane:
We are a small group of Tech Enthusiasts, Product Managers. We give incredible value to design and UX is our topmost priority. We've implemented products using Go, Java, Kubernetes, Docker, Temporal, GraphDB, Svelte & React, Cypress, Gitlab CI/CD.

Why Engineering @Xpresslane:

• Opportunity to Design & Implement new features which are internet-facing.
• Opportunity to Design Scalable Distributed System spanning many regions.
• Freedom to learn & work across Frontend/Backend/Devops/Design Expertise.
• 2-4 years of experience in Frontend Engineering.
• Expertise in one or more frontend frameworks like React/Angular/Vue/Svelte
• Style the frontend applications with an incredible focus on design & UX.
• Self-driven in identifying opportunities to make things better and efficient.
• Ensure code quality and reliability through automated test implementations.
• View frontend as Engineering i.e, plan & implement components for reusability, testability
  and scalability.
• Nice to have, experience in using Figma/Sketch for quick mockups & prototypes
• Nice to have knowledge of cache busting, CSRF, XSS attacks.