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Customer Success Manager
Digicred Technologies Private Limited's logo

Customer Success Manager

Tanya Khurana's profile picture
Posted by Tanya Khurana
2 - 6 yrs
₹3L - ₹7L / yr
Gurgaon, Jaipur, Delhi, Gurugram, Noida
Skills
Customer Success
Key account management
Customer Retention
Customer Service
ROLE AND RESPONSIBILITIES: 
  • Enhance Customer satisfaction
  • Drive Product engagement and help the customers succeed
  • Liasoning with Veris clients on daily operations 
  • Onboard new customers/clients.
  • Building and maintaining relationships with Veris customers across the globe. 
  • Working with management on operations strategy and streamlining 
  • Schedule and complete quarterly/annual business reviews.
  • Client MIS reporting and analytics 
  • Working closely with the operations team to ensure strict adherence of service deliverables. 
  • Client problem troubleshooting 
  • Internal management reporting 

We are looking for: 

  • Energetic, motivated, and driven 
  • “Get it done” attitude `
  • Ability to lead and manage teams
  • Clarity of thought & good problem-solving capabilities
  • Education is no bar, but a good one always helps 
  • Good with computers and technology
  • Excellent verbal & written communication skills 
Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Digicred Technologies Private Limited

Founded :
2016
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

Veris is creating modern digital workplaces of tomorrow with the help of Saas offerings.
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Anoop Poonia
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Tanya Khurana

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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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