Customer Success Manager
2 - 6 yrs
₹3L - ₹7L / yr
Gurgaon, Jaipur, Delhi, Gurugram, Noida
Skills
Customer Success
Key account management
Customer Retention
Customer Service
ROLE AND RESPONSIBILITIES:
- Enhance Customer satisfaction
- Drive Product engagement and help the customers succeed
- Liasoning with Veris clients on daily operations
- Onboard new customers/clients.
- Building and maintaining relationships with Veris customers across the globe.
- Working with management on operations strategy and streamlining
- Schedule and complete quarterly/annual business reviews.
- Client MIS reporting and analytics
- Working closely with the operations team to ensure strict adherence of service deliverables.
- Client problem troubleshooting
- Internal management reporting
We are looking for:
- Energetic, motivated, and driven
- “Get it done” attitude `
- Ability to lead and manage teams
- Clarity of thought & good problem-solving capabilities
- Education is no bar, but a good one always helps
- Good with computers and technology
- Excellent verbal & written communication skills
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Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
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Shubham Vishwakarma
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