Customer Success Manager

Job Description

CANDIDATES WITH MINIMUM 7 YEARS OF EXPERIENCE IN QC Automation NEED APPLY.

We are looking for immediate joiners

No work from home option.

Position Title: QC Automation Lead/Manager

Position Type: Full Time, Permanent

Department: Research and Development

Reports to: Manager, Indian Development Centre.

Company Background:

-CGLIA is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

- At CGLIA, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

- CGLIA, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer. .

Job Summary:

The QC Manager is a seasoned technologically savvy leader with passion for quality delivery of new products and help us grow. Managing multiple product testing teams and works closely with the Product Management teams, US team, Sales and Marketing and customer support teams in understanding the quality delivery needs.

In this role, you will be hiring the new development staff, mentoring, coaching and building development plans, oversee each aspect of the quality assurance process, and act as a liaison between development team and upper management.

In this role, You will lead and coordinate Test Automation team in all aspects of automation and take ownership of the current automation, recommends new technology, policies or processes to benefit the organization and improve deficiencies.

A demanding job that challenges your intellectual abilities in recommending, defining and implementing the best practices on TDD and BDD in automation testing.

Responsibilities:

· Develop Automation Process, Procedures, Metrics and Analysis.

· Design and maintain Automation frameworks.

· Make sure the rest of the teams have the tools to create automated tests in a structured way.

· Explain and teach basic coding standards for more junior members of the team.

· Perform manual testing to understand features and architecture of our products.

· Review and regulate progress (schedule, cost, quality etc.) and meet performance objectives as per the

project plans.

· Prepare and circulate important test metrics to stakeholders.

· You will also be required to carry out any other duties which may reasonably be required of you.

Qualifications & Skills required:

· Experience of 7-10 years and should be able to define test goals & objectives (Test Strategy & Test Planning)

· Should have good programming skills in Java

· Should have very good knowledge in both Selenium and Java

· Good knowledge in Maven & TestNG

· Good knowledge in TDD, BDD

· Expert in automating tests and building frameworks from the scratch

· Experienced in Manual Testing (Performance, regression, API, database, security and sanity testing.)

· Good OS knowledge (Windows, Linux, OSX)

—ACOUNTING—

Senior Auditor, Junior Auditor, Accountant, Controller, Computerized Accounting, Staff Accountant

—BEAUTYSALON—

Salon Manager, Assistant Salon Manager, Beautician, Hair Stylist, Barber, Message Therapist, Cosmetologist, Nail Technicians, Aerobic and Fitness Instructors, Alternative Instructors, Acupuncturist

—CASINO—

Casino Manager, Assistant Casino Manager, Casino Dealer, Slot Technician

—CLERGY—

Priest, Minister, Rabbi, Reverend

—CRUISESTAFF—

Cruise Director, Assistant Cruise Director, Cruise Staff, Gentlemen Dance Host, Youth Activities Coordinator, Fitness Instructor, Aerobics Instructor, French Instructor, German Instructor, Water Sport Scuba, Water Sports Scuba Diving Instructor, Port Lecturer, Television Technician, Videographer, International Host & Hostess, Administrative Assistant

—DECK—

Captain, Staff Captain, First Officer, Second Officer, Third Officer, Junior Third Officer, Deck Engine Mechanic, Navigation Officer, Safety Officer, Security Personnel, Chief Radio Officer, Radio Officer, Quarter Master, Carpenter, Ordinary Seaman, Able Seaman Entry Level, Able Seaman Limited, Abel Seaman Special, Able Seaman Unlimited, Splicer Joiner, Seaman Surveyor, Deck Utility man, Deck Hand, Deck Cadet

—ENGINE—

Chief Engineer, Staff Chief Engineer, First Engineer, Second Engineer, Third Engineer, Junior Third Engineer, Engine Cadet, Hotel Service Engineer, Chief Electrical Engineer

Electrical Engineer, Electronic Engineer, Electronic Engineer Junior, Chief Refrigeration Engineer, Refrigeration Engineer, Engine Storekeeper, Motorman, Fitter, Oiler, Wiper (Engine Utility Man), Plumber Upholsterer

—ENTERTAINMENT—

Guest Entertainer, Lounger Performer, Show Signer, Production Vocalist, Show Dancer, Dance Troupes and Performers, Production Manager, Assistant Production Manager, Stage Manager, Backstage Manager, Disc Jockey, Sound Light Technician, Video Technician, Show band Musician Piano, Cocktail Pianist, Piano Bar Entertainer, Show band Musician Trumpet, Show band Musician Trombone, Show band Musician Saxophone Reeds, Show band Musician Drums, Show band Musician Bass, Show band Musician Guitar, Guitar Soloist, Keyboard Soloist, Guest Band Musician, Classic Rock Musicians, R and B Musicians, Country Musicians, Instrumentalists, Cabaret Actors, Comedians

—FOODAND BEVERAGE—

Food and Beverage Director, Assistant Food and Beverage Director, Restaurant Manager, Maitre d, Head Waiter Waitress, Jr. Waiter, Dining Room Manager, Sommelier Wine Steward Stewardess, Dining room Waiter Waitress, Dining room Buffet Man, Restaurant Hostess, Bar Manager, Assistant Bar Manager, Bar Supervisor, Assistant Bar Supervisor, Bar Accountant, Bar Waiter Waitress, Bartender, Bar Steward & Stewardess, Snack Steward Stewardess, Bar Utility, Bar Boy, Buffet Steward & Stewardess, Busboy

—GALLEY—

Executive Chef, Assistant Executive Chef, Souse Chief, Chef Tournant, First Cook, Second Cook, Third Cook, Vegetable Cook, Cook Trainee, Crew Cook, Crew Cook Assistant, Crew Cook Utility, Officer Mess man, Staff Mess man, Provision Store keeper, Butcher Supervisor, Assistant Butcher Supervisor, Butcher, Butcher Trainee, Butcher Utility, Pastry Chef, Assistant Pastry Chef, First Pastry man, Second Pastry man, Third Pastry man, Baker Supervisor, Assistant Baker Supervisor, First Baker, Second Baker, Third Baker, Baker Trainee, Pantry Man, Dishwasher, Pot washer, Ice Carver

—GIFTSHOP—

Gift Shop Manager, Assistant Shop Manager, Retail Sales Person, Florist

—GUESTLECTURERS—

Destination Speaker, Special Interest Speaker/Lecturer, Port/Shopping Lecturer,

—HOTEL—

Passenger Service Director, Chief Purser, Assistant Hotel Manager, Deputy Purser, Second Purser, Assistant Purser, Computer Technician, Junior Assistant Purser, Crew Purser, Assistance Crew Purser, Receptionist, Guest Service Coordinator, Guest Service Associate, Hotel Assistant, Shore Excursion Manager, Assistant Shore Excursion Manager, Cruise Sales Consultant, Hotel Controller, Senior Auditor Hotel Operations, Junior Auditor Hotel Operations, Night Auditor, Printer Desktop Publishing and Applications, Yeoman, Chief Yeoman, Locket Attendant

—–HOUSEKEEPING—

Chief Housekeeping Assistant Chief Housekeeper, Floor Supervisor, Head Room Steward, Cabin Steward Stewardess, Assistant Cabin Steward Stewardess, Bell Captain, Bell Boy, Utility Cleaner, Laundry Supervisor, Assistant Laundry Supervisor, Laundry Keeper, Laundry man, Linen Keeper, Pool Attendant

—HUMANRESOURCES—

Human Resources Manager, Training and Development Manager, Crew Staff Administration, Crew Staff Administration Assistant

—INFORMATIONSYSTEMS—

Shipboard information Systems Manager, Coordinator Computer Desktop Applications, Computer Accounting Applications, Computer Maintenance, Computer Applications, Computer System Hardware Technician, Computer System Administration Manager, Internet Manager

—INSTRUCTORS—

Bridge Instructor, Golf Instructor, Scuba Diving/Water Sports Instructor, Arts and Crafts, Dance Instructor, Texas 42 Instructor, Caricature Artist

—–MEDICAL—–

Chief Doctor, Crew Doctor, Nurse Practitioner, Chief Nurse, Nurse

—PHOTO—

Photo Manager, Assistant Photo Manager, Photographer, Junior Photographer, Videographer

Responsibilities:

● Execute campaigns on Facebook, Google Ads & other portals to drive growth.

● Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.

● Analyzing & Reporting of Data & executing changes based on learnings.

● Coordinate with the design team to ensure campaign implementation.

● Planning & Testing of creatives & Audiences.

● Work on creatives & communication for the ads on various portals.

Must Haves: -

● Experience: 1.5 - 2 years in Performance Marketing

● Good written and verbal communication skills.

● Knowledge of Microsoft Exce

Qualifications:

1. Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
2. Minimum of 2 years of professional experience in Android application development.
3. Proficient in Java or Kotlin programming languages.
4. Experience with Android Studio and version control systems (e.g., Git).
5. Knowledge of RESTful APIs and integration with backend services.
6. Solid understanding of Android UI/UX design principles.
7. Familiarity with cloud services and mobile app security best practices.
8. Strong problem-solving and debugging skills.
9. Excellent communication and collaboration skills.

Key Responsibilities:

1. Collaborate with product managers, designers, and stakeholders to comprehend project requirements and translate them into technical specifications.
2. Develop, test, and maintain high-quality Android applications with a focus on user experience.
3. Collaborate closely with the backend development team to integrate mobile applications with server-side logic.
4. Stay abreast of the latest industry trends, best practices, and emerging technologies in mobile application development.
5. Optimize application performance, ensuring responsiveness across various devices.
6. Assist in defining and implementing new features, working collaboratively within cross-functional teams.
7. Conduct code reviews and provide constructive feedback to maintain code quality.

Note - Looking for folks from Tier1 or Tier 2 colleges !

• · 3+ years of software engineering experience primarily leveraging ReactJS. · Strong engineering and technical background with demonstrable enterprise development experience using ReactJS and RESTful APIs. · Deep understanding of JavaScript/Typescript, HTML5 and CSS. · Experience using Redux, Web Workers and PWAs. · Experience with continuous integration and build (CI/CD) process & tools. · Proven ability to quickly understand functional requirements and technical concepts. · Experience with TDD and familiarity with testing frameworks, ideally Cypress, Selenium and PACT. · Exposure to mobile development via React Native an advantage. GitHub portfolio an advantage.

We are seeking a highly skilled and experienced Senior Python Developer to join our team. As a Senior Python Developer, you will be responsible for developing and maintaining high-quality code for our software projects. You should have strong expertise in Python programming and extensive experience with microservices architecture. Your role will involve collaborating with cross-functional teams, implementing best practices, and ensuring the delivery of robust and scalable solutions.

Responsibilities:

• Develop, test, and maintain high-quality Python code for our software projects.
• Design and implement microservices architecture for scalable and efficient applications.
• Collaborate with cross-functional teams, including product managers, designers, and other developers, to understand requirements and deliver optimal solutions.
• Participate in code reviews to ensure adherence to coding standards and best practices.
• Identify and resolve technical challenges and performance issues.
• Optimize existing code and improve system performance.
• Contribute to architectural discussions and propose innovative solutions.
• Stay up-to-date with the latest trends and technologies in Python development and microservices.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2+ years of professional experience as a Python developer, with a focus on building robust and scalable applications.
• Strong understanding of microservices architecture and experience working with related technologies (e.g., Docker, AWS, service discovery,Jenkins).
• Solid knowledge of Python frameworks (e.g. Django) and libraries commonly used in microservices development.
• Experience in developing RESTful APIs and working with third-party API integrations.
• Proficiency in database systems, such as MySQL or MongoDB.
• Familiarity with code versioning tools (e.g., Git) and CI/CD pipelines.
• Strong problem-solving skills and ability to handle complex technical challenges.
• Ability to write clean, maintainable, and testable code following best practices.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

Preferred Qualifications:

• Experience with cloud platforms (e.g., AWS).
• Knowledge of message queue systems (e.g., RabbitMQ, Kafka, SQS).
• Familiarity with tools (e.g., Airflow, ELK).
• Previous experience in mentoring and providing technical guidance to junior developers.
• Contributions to open-source projects or active participation in developer communities.

About the role:

• Department - Business Development
• Type of work - Full-time
• Location - Central Delhi (Onsite)
• Working days - 6 days a week

Your Responsibilities:

• Initiating telephonic conversations with candidates interested in Outscal’s programs
• Building solid relationships with potential customers in the pipeline.
• Determining the persona and providing solutions based on the pain points of the potential customers.
• Coordinating both pre-sales and post-sales follow-ups.

Must Haves:

• 0 to 1 year of full-time sales experience (ed-tech sales would be an added advantage) .
• Ability to work efficiently under high-pressure situations
• Familiarity with tech lingo.
• Solid English communication (both written and verbal)

Good to have:

• Street smart (gives equal weightage to hard work and smart work).
• Self-learning and self-initiating attitude with attention to detail.
• Fluency with excel/google sheets or related software.
• Ability to communicate complex products in the simplest of terms with relevant examples

Compensation & Benefits

This role comes with the following:

✔️ Competitive salary

✔️ Uncapped Incentives

Apply here - https://airtable.com/appBEBz0xf345jF0R/shrrxfzI2qPAIls1f

• Requirements Compensation Industry leading compensation
• Bachelor's degree or equivalent experience in Computer Science
• At least 1 - 2 years of experience using HTML, CSS
• Good understanding of Jquery to create animations.
• Ability to multi-task, organize, and prioritize work Having exp. in building marketing web pages is a pluS
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Strong understanding of PHP back-end development
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Good Communication