Email Campaign Manager

Job Summary:

We are seeking a passionate and energetic Fashion Assistant to support our brand and design teams across various functions including styling, trend research, product development, and campaign coordination. This role is ideal for someone who understands contemporary fashion, follows global trends, and is eager to grow within a fast-paced retail and lifestyle environment.

Key Responsibilities:

• Assist in product styling and coordination for lookbooks, catalog shoots, and e-commerce platforms.
• Coordinate with buying, merchandising, and marketing teams for sample tracking, approvals, and visual consistency.
• Track competitor trends, pricing strategies, and category-wise product offerings.
• Prepare presentation decks, swatch files, and styling concepts for seasonal launches.

We're seeking a Software Development Engineer in Test (SDET) to ensure product feature quality through meticulous test design, automation, and result analysis. Collaborate closely with developers to optimize test coverage, resolve bugs, and streamline project delivery.

Responsibilities:

Ensure the quality of product feature development.

Test Design: Understand the necessary functionalities and implementation strategies for straightforward feature development. Inspect code changes, identify key test scenarios and impact areas, and create a thorough test plan.

Test Automation: Work with developers to build reusable test scripts. Review unit/functional test scripts, and aim to maximize test coverage to minimize manual testing, using Python.

Test Execution and Analysis: Monitor test results and identify areas lacking in test coverage. Address these areas by creating additional test scripts and deliver transparent test metrics to the team.

Support & Bug Fixes: Handle issues reported by customers and aid in bug resolution.

Collaboration: Participate in project planning and execution with the team for efficient project delivery.

Requirements:

A Bachelor's degree in computer science, IT, engineering, or a related field, with a genuine interest in software quality assurance, issue detection, and analysis.

2-5 years of solid experience in software testing, with a focus on automation. Proficiency in using a defect tracking system, Code repositories & IDEs.

A good grasp of programming languages like Python/Java/Javascript. Must be able to understand and write code.

Familiarity with testing frameworks (e.g., Selenium, Appium, JUnit).

Good team player with a proactive approach to continuous learning.

Sound understanding of the Agile software development methodology.

Experience in a SaaS-based product company or a fast-paced startup environment is a plus.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

1. Maximising automation within the organization. 
2. Understand various functions’ systems & automation-related needs and design & implement solutions for them.
3. Manage Learning Management System (LMS) from the technical side including coordination with the LMS provider for white-label LMS development.
4. Provide necessary training to MML employees & students for optimal utilisation of automation & technology solutions. 
5. Add value to the growth of the organization's top line & bottom line.

We are a self organized engineering team with a passion for programming and solving business problems for our customers. We are looking to expand our team capabilities on the DevOps front and are on a lookout for 4 DevOps professionals having relevant hands on technical experience of 4-8 years. 

We encourage our team to continuously learn new technologies and apply the learnings in the day to day work even if the new technologies are not adopted. We strive to continuously improve our DevOps practices and expertise to form a solid backbone for the product, customer relationships and sales teams which enables them to add new customers every week to our financing network.

As a DevOps Engineer, you :

- Will work collaboratively with the engineering and customer support teams to deploy and operate our systems. 

- Build and maintain tools for deployment, monitoring and operations.

- Help automate and streamline our operations and processes. 

- Troubleshoot and resolve issues in our test and production environments. 

- Take control of various mandates and change management processes to ensure compliance for various certifications (PCI and ISO 27001 in particular) 

- Monitor and optimize the usage of various cloud services. 

- Setup and enforce CI/CD processes and practices

Skills required :

- Strong experience with AWS services (EC2, ECS, ELB, S3, SES, to name a few)

- Strong background in Linux/Unix administration and hardening 

- Experience with automation using Ansible, Terraform or equivalent 

- Experience with continuous integration and continuous deployment tools (Jenkins) 

- Experience with container related technologies (docker, lxc, rkt, docker swarm, kubernetes)

- Working understanding of code and script (Python, Perl, Ruby, Java)

- Working understanding of SQL and databases 

- Working understanding of version control system (GIT is preferred) 

- Managing IT operations, setting up best practices and tuning them from time-totime. 

- Ensuring that process overheads do not reduce the productivity and effectiveness of small team. - Willingness to explore and learn new technologies and continuously refactor thetools and processes.

• must have experience in Java, Spring Boot, Microservices , Kafka, API
• Developing applications that demand high availability and concurrency.
• Good understanding of DevOps concepts and processes
• Ability to write structured and well documented code
• Good knowledge of working with third-party dependencies and debugging dependency conflicts.
• Knowledge of Unit Testing and Build tools.
• Team Leading & Mentoring for Senior Developers
• Retail domain experience is added advantage.

About BRIDGEi2i

BRIDGEi2i is a trusted partner to enterprises globally for driving actions for digital transformation outcomes. Our clients choose us for our ability to provide contextual AI-powered analytics solutions to solve complex business problems and deliver digital transformation outcomes.

We specialize in asset-based consulting, a structured approach to solving complex business problems that deploy contextual solutions powered by our proprietary AI accelerators (Watchtower, Recommender, Optimizer and Converser). This helps enterprises drive wider consumption of insights and faster and more accurate decisions across

the board, thereby enabling faster time to value.

We are headquartered in Bangalore, India and also have offices in Fremont, Dallas, Chicago, Seattle and Boston.

About the team

BRIDGEi2i centralized design team is responsible for enabling design thinking across the organization and setting the standards for designing our products, solutions and projects. Speed, excellence, and collaboration are our core values.

 Your Key Responsibilities

• Collaborate with business units, PMs, software engineers and leaders to help prioritize and guide design decisions.
• Facilitate design thinking workshops to navigate ambiguity.
• Deliver world-class designs to internal and external stakeholders.
• Iterate designs and documentation based on continued user testing and feedback.
• Work in a fast-paced environment.
• Contribute to our design system.

The Ideal Candidate

• 4-6 years of experience in UX/UI
• B2B product design experience
• Shipped products
• Data-driven
• Open to receiving feedback from unexpected sources
• Passionate about all things design
• Exceptional interpersonal, collaborative, and creative problem-solving skills
• Strong understanding of design processes