Technical Team Coordinator

At DocNexus, we’re revolutionizing how life sciences companies search and generate insights. Our search platform unlocks powerful insights, and we're seeking a Customer Success Team Member with strong technical skills to help our customers harness its full potential.

What you’ll do:

• Customer Support: Troubleshoot and resolve customer queries, particularly around referral reports, data anomalies, and data generation using our platform.
• Data Queries (BigQuery/ClickHouse): Respond to customer requests for custom data queries, working with large datasets in BigQuery and ClickHouse to deliver precise insights.
• Onboarding & Training: Lead onboarding for new customers, guide teams on platform usage, and manage access requests.
• Listen & Improve: Collect and act on customer feedback to continuously improve the platform, collaborating with the product team to enhance functionality.
• Technical Documentation: Assist with technical resources and help create training materials for both internal and customer use.

What you bring:

• Strong Technical Skills: Proficient in querying with BigQuery and ClickHouse. Comfortable working with complex data, writing custom queries, and resolving technical issues.
• Customer-Focused: Excellent communication skills, able to translate technical data insights to non-technical users and provide solutions clearly and effectively.
• Problem-Solver: Strong analytical skills and a proactive mindset to address customer needs and overcome challenges in a fast-paced environment.
• Team Player: Work collaboratively with both internal teams and customers to ensure success.

If you're passionate about data, thrive in a technical environment, and are excited to support life sciences teams in their data-driven decision-making, we'd love to hear from you!

• Clarify feature requirements with the product team
• Design end to end feature flow
• Write scalable and bug-free code
• Take care of test and deployment pipeline
• Maintaining the existing products

Job description

Skills / Attributes Required

• Should have 6 mts - 2Yrs years of experience on Angular 13 or above
• Should have good experience on Typescript, JavaScript, HTML CSS, Microservices
• Should have good understanding of Rest API
• Should be strong in OOPS
• Should have good communication skills
• HTML based strong front-end developers for platform development
• Webservices and micro-services knowledge is must.

Job Location - Navi Mumbai -Belapur (Hybrid)

Location :Rabale

Experience : fresher or 6 M

Salary: 12K to 13K in hand

Roles and responsibilities 

Assembling, arranging, and getting ready papers, materials, and data for data input.

Doing research to gather data for missing papers and materials.

Converting paper or voice recordings into digital documents.

Checking the accuracy of all documents and information, and notifying the supervisor of any mistakes or discrepancies.

Establishing frequent backups and digital databases to store data.

Maintaining databases, archives, and filing systems up to date.

Database monitoring, review, and error or consistency correction.

Creating and exporting spreadsheets, documents, and data reports as necessary.

Completing administrative activities such as filing, monitoring office supplies, scanning, and printing as required.

• You will be responsible for the execution, performance and reporting of the paid social campaigns
• Manage and oversee social media content and define the KPI's
• Measure the success of every social media campaign
• Media planning based on brief parameters and media strategy
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network

Requirements:

• Minimum 4 years of experience as a Social Media Specialist or similar role
• Experience in setting up campaigns on Facebook, Twitter and/or Snapchat Ads Manager
• Bonus if you have experience on DSP platforms
• Understanding of SEO and web traffic metrics
• Experience with doing audience and buyer persona research
• Critical thinker and problem-solving skills
• Bachelor's degree in Marketing or relevant field

1. Degree in Design, Fine Arts or related field
2. You have prior experience as a Graphic Designer as well as a strong portfolio of related projects
3. You possess a good knowledge of design tools such as Adobe InDesign, Illustrator, Dreamweaver, Photoshop
4. You pay strong attention to detail and have a keen eye for aesthetics
5. You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions
6. You are a strong team player who can collaborate effectively with different stakeholders

Your responsibilities will include:

1. Taking design briefs to understand requirements

2. Conceptualizing and developing design concepts, graphics, and layouts

3. Designing and producing collateral in accordance with brand guidelines

4. Presenting ideas, concepts, and design solutions to various stakeholders and incorporating their feedback into the final design

5. Liaising with suppliers and service providers to ensure proofs are of good quality and in line with production specifications.
   
   

• 10+ years of Collections experience in financial services (consumer credit or marketplace lending platforms/Banking/NBFC) and 5+ years of inhouse collection team management/leadership experience
• Demonstrated success leading a team in a fast-paced setting, managing SLAs across multiple channels, and achieving goals
• Excellent verbal and written communication, as well as presentation and facilitation skills with the ability to express complex concepts in plain language to reach broader audiences
• Excellent work ethic with result-driven attitude
• Demonstrated ability and comfort working in a start-up environment with an agile team, fast-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy

Personality Traits :

• Dynamic and Pro-active, Fast-Paced
• Desire to make an Impact on Positive Customer Experience
• Ability to work independently without supervision
• Strong work ethic

We are looking for a Senior Copywriter who enjoys working in a fast-paced environment and loves the challenge of discovering what makes consumers “click”. You will cooperate with a design-savvy team to devise an overall concept.

The goal is to translate marketing and branding strategies into innovative and impressive campaigns that stimulate targeted audiences.

Responsibilities: 

• General clear ideas and concepts in tandem with the copywriter
• Produce sketches, storyboards roughs to visualize ideas
• Understand marketing initiatives, strategic positioning, and target audience
• Cooperate with the rest of the creative team across different types of media
• Take work from concept to final execution within deadlines
• Manage and delegate responsibilities to other designers and provide directions
• Present completed ideas to clients/ team members
• Stay on top of all trends and maintain best practice

• Good spoken and written communication skills.
• Positive thinking and results-oriented.
• Ability to work with minimum supervision.
• Ability to work under pressure and meet deadlines.
• Ability to multitask and prioritize responsibilities

Requirements 

• Proven working experience as a Copy Writer
• Hands-on experience with logo design, typography, color, web layout design, print production, image selection, and package design
• Proficient use of InDesign, Photoshop, Illustrator, or other visual design and wire-framing tools
• Demonstrable graphic design skills with a strong portfolio
• Incorporate feedback and take/give direction well
• Team player with strong communication and presentation skills
• Relevant education or training 

Qualifications

Evidence of creative ability / talent (e.g. Portfolio).

• Experience of 5-7 years and preferably worked in an agency
• Strong conceptual and time management skills
• Strong communication and presentation skills
• Strong Attention to details

1. Java Developer

Job profile:

• Project Role: Spring boot application developer
• Project Role Description: Design, build and configure spring boot applications to meet
• business process and application requirements.
• Work Experience: Fresher. Should have done at least one project in Java. Hands on
• experience on the Spring boot project is an added advantage.

Must Have Skills: Core Java or Spring boot Application

Important: Engineers should be able to code, Interview will involve actual coding

Key Responsibilities:

• Design, build and configure applications to meet business process and application requirements
• Understanding of

1. server side technologies, how the web applications work. Role of Database and APIs in modern web and mobile applications.
2. client side web frameworks, such as Angular or React and they integration with back end systems

• Implementation and customization of Web based solutions
• Development of custom components such as web interfaces, Validation Services etc.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
•     Write clean, maintainable code while rapidly iterating and shipping
•      Participate in all phases of development, from design to implementation, unit testing, and release.
•  Knowledge of javascript, OOPS including experience with design Pattern
• Excellent in Design patterns, Data Structure.

Technical Experience:

• Engineers should have done project(s) in Java or Spring boot.
• Knowledge of

1. Test and automation tools
2. Git
3. Restful APIs.
4. Solid understanding of object-oriented design and programming concepts.

• Have a passion for quality and writing clean, solid, readable code that scales and performs well.

Expected Competencies:

• Adaptable to change; able to respond to shifting requirements and priorities
• A well-organized and structured approach to work with good attention to detail.
• Comfortable with coordinating and collaborating with business teams to drive required decisions and outcomes.
• A high degree of personal integrity and strong ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment.