
Company Name: Asset Trust Services Pvt Ltd
Company Website
https://assettrustservices.com/
Industry
Real-Estate
Company Description
Asset Trust Services is one of the leading real estate services company in Bangalore serving various Tyre-1 brands.
We are built upon ethics ,trust and Integrity as core principles.
Our growing business teams consist of various real estate expertise with humongous domain experience .
Job Description :
We are looking for dynamic " *Sales Executive* " having passion for sales, growth and earning.
1. Meeting the sales target every quarter through given paid leads & data calling.
2. Pitching the prospective property seeker's relevant property options.
3. Assisting Site visit for the buyer along with team members.
4. Post visit provide all support to ensure a smooth closure of the deal on paper as per Team managers guidance
5. Everyday follow-up, track all assigned leads
6. Managing good customer relationships & be a great team player
Mandatory :
Excellent communication
Negotiation skills
Customer handling skills
Decision-making skills.
Languages - English, Hindi, Telugu good to go
Should be flexible for the day shift and a Work Timings: 10 AM - 7:30 PM
Note :
Remuneration best in industry

About Assettrust Services Pvt Ltd
About
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An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.
Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.
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- Advanced Troubleshooting & Incident Management:
- Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
- Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
- Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
- Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
- Python-Specific Tasks:
- Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
- Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
- Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
- Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
- Collaboration and Escalation:
- Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
- Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
- Documentation and Process Improvement:
- Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
- Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
- Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
- Customer Communication:
- Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.
Required Technical Skills
- Programming/Scripting:
- Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
- Experience with other scripting languages like Bash or Shell
- Databases:
- Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
- Application/Web Technologies:
- Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
- Knowledge of application architectures (e.g., microservices, SOA) is a plus.
- Monitoring & Tools:
- Experience with support ticketing systems (e.g., JIRA, ServiceNow).
- Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)
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Preferred Qualifications
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What We Offer
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About the Opportunity
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• Provide day-to-day support for the Fiserv Signature platform, responding to issues, troubleshooting, and resolving technical problems efficiently.
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• Assist in system upgrades, patches, and maintenance activities to ensure the platform remains secure and up to date.
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• Provide training and guidance to end-users regarding system features, functionalities, and best practices.
• Work with vendors or Fiserv support for escalation of unresolved issues and coordination of system fixes.
• Identify areas of improvement within the platform and collaborate with the development team to implement solutions.
• Perform system monitoring and performance checks to ensure optimal platform performance.
• Assist in testing new features and updates prior to production rollout.
• Keep clients updated on progress, ensuring a high level of customer satisfaction.
Secondary Skill
Bachelor’s degree in information technology, Computer Science, Business, or a related field (or equivalent work experience).
• Proven experience supporting Fiserv Signature or similar banking/financial services platforms.
• Strong technical proficiency in troubleshooting and resolving system-related issues.
• Familiarity with banking systems, transactions, and financial software.
• Understanding of system architecture, integrations, and workflows in relation to Fiserv Signature.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and analytical abilities.
• Ability to work independently and as part of a team.
• Experience in project management and working with cross-functional teams.
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• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
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We are hiring for Package Consultant - SAP IS Oil& Gas.
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Warm Regards
Abha Kumari
Senior HR Executive
Codersbrain Technology Pvt Ltd
www.codersbrain.com
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- Strong analytical skills - defining a problem & thinking of solutions.
- Ability to analyze problems and solutions from multiple perspectives.
- Self-starter with initiative who can think and communicate clearly.
- A solid track record of building high-quality consumer mobile apps at a fast-growing product company or startup.
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JD for Below position-
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- Experience with SQL is a plus.
- Experience with any cloud platform ( GCP is a plus )










