Tekdi Technologies Pvt. Ltd. Careers

Work closely with the Business team to integrate the backend REST APIs

Work closely with business and product owners to create dynamic infographics with intuitive user controls

Participate in UAT, and diagnose troubleshoot, bugs and application integration issues

Create and maintain documentation related to the developed processes and applications

Qualification Experience :

2 + years of demonstrable experience designing, building and working as a Fullstack engineer for enterprise web applications.

Significant experience working with React web and mobile along with tools like Flux, Flow, Redux, etc.

In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages

Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state

A complete understanding of the full mobile app development lifecycle right from prototyping

Knowledge of type checking, unit testing, typescript, prop types, and code debugging

Experience working with REST APIs, document request models, offline storage, and third-party libraries

Strong understanding of web technologies like JavaScript, HTML, and CSS

Knowledge of user interface design and responsive designs

Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on

• Working knowledge of hardware, and networking protocols: Subnet, DHCP, DNS, Firewalls, VPN, L1 Switch.
• Experienced with Web Servers : Apache, Nginx, LAMP Stack, SSL Configuration.
• Set up and configure Ubuntu/Other Linux on desktop and laptops
• Experienced in Shell/Bash Scripting.
• Familiar with GIT, Ansible and Jenkins
• Common issues troubleshooting for Linux and Windows
• Manage Windows desktops and ensure there are no malware/virus issues
• Manage and maintain other Devices like IPADs/Tablets/Phones
• Manage the Sophos Firewall for setting up/configuring users and ensure internet q. connection works well
• Digital Ocean & AWS experience is MUST : RDS, EC2, VPC, Cloud Front, Security Groups, NACLs, ELB, Cloud Watch , SNS, SQS, SES, IAM, S3, Route 53

• Manage and maintain the office network, Firewall, VPN and all other networking equipment
• Maintain inventory of all hardware and software licenses.
• Monitor cloud infrastructure and implement scale up / down strategies
• Perform data backups and disaster recovery operations
• Work with stakeholders to implement and improve IT governance through various organizational policies

• At least 1 Year experience in relevant area.
• BE (IT / Computers) /BTech/ME/MTech/ BCA / MCA / MCM/ BCS/MCS

JD - Customer Success Executive

Responsibilities:

1. Be the point of contact for all the customer issues related to Vowel (platform onboarding services 
2. Be a good listener and understand and appreciate the customer sentiments with regard to the issue facing
3. Able to understand the issue and decide  the issue is due to a knowledge gap(of customer) or due to a technical glitch. 
4. Have a good grip on the product in terms of functionality and proactively updating oneself as and when new functionalities added
5. Capture the sentiments of the customer and bring that to the notice of management
6. Able to categories the issues under different buckets and reports that to the team/management to  indicate which area of the product needs attention/breaking.
7. Strictly adhere to the SLAs (link to SLA doc)
8. Coordinate with L2 and Other teams in the organization.
9. Build and maintain Knowledge DOCs/FAQ
   
   

Experience: 

1. 3+ years in a software support role
   
   

Must Have:

1. Exceptional service orientation including managing difficult customers, setting expectations through issue resolution with total empathy. A "go giver" 
2. Ability to communicate simply and empathetically 
3. Handled Level 1 and 2 customer issues 
4. An understanding of a "cloud-based" product works.
   
   

Preferable: 

1. Experience in handling customer service for a Desktop application & Mobile application
2. Can understand and report on service metrics 

1. Total experience between 0.5 and 1.5 years
2. Candidate has to have min experience of 3 to 6 months in react-native or React JS
3. If not knowing react-native should be knowing Typescript or React JS
4. Work from office is mandatory
5. Should have urge to learn

• We are looking for a creative, skilled UI developer to design websites with functionality and aesthetics in mind.
• The UI developer will work with back-end developers and web developers to ensure that the website is optimized for several devices and presented in an attractive way.
•  Excellent knowledge of HTML, JavaScript, and CSS.
• You should be a good team player

• Work with other developers to ensure that the website is functional and visually appealing.
•  Liaise with the client to gauge their needs and expectations.
•  Plan the layout of the website.
• Ensure that the website is optimized for web & mobile.

• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Knowledge of Adobe Illustrator / Figma
• Good interpersonal skills.
• Understanding of key design principles.
• Good problem-solving skills.

Job Summary

The role is of a technical lead of the product. You will own the technical side of the product and ensure the stability and reliability of the application. Work with the product manager and the engineering team to ship features and also work with the customer team to address any defects/improvements.

Key Result Areas

• Plan and deliver as per the deadline, quality & process
• R & D and prototyping
• Project documentation 
• Effective communication
• Adoption of industry best practices across areas like Engineering, Security, and DevOps
• Mentoring and training juniors
• Maximize modularity and reusability of code

Key Skills Required

• Strong knowledge & experience of PHP coding .

• Front-end technologies like HTML5,CSS3,  Bootstrap

• Experience in client-facing, handling support

• Strong knowledge & experience of OOPS & MYSQL 

• Good knowledge about MVC design patterns, Joomla, Laravel, Drupal & symphony, Rest API will be a big plus.

• Strong knowledge & Experience in AJAX, Jquery & Javascript. 

• Has a GITHUB profile and documented contributions to some PHP-based CMS or Framework or other projects.

Other Skill

• Writing good quality code by following the best practices in the industry

• Create design documents using tools like flowcharts, scrum stories, wireframes, etc

• Ability to analyze and plan code sprints

• Understanding project architecture

• Quick and efficient debugging

• Understanding of software development processes.

• Good English in all modes –  Client Conversation - over the call, writing business emails, Writing user stories & project documentation.

• Contributes to common code actively.

• Source candidates using a variety of search methods to build a robust candidate pipeline
• Screen candidates by reviewing resumes and job applications, and performing phone screenings
• Excellent with sourcing tools and job portals
• Take ownership of candidate experience by designing and managing it.
• Develop job postings, job descriptions, and position requirements
• Facilitate the offer process by extending the offer and negotiating employment terms
• Stay abreast of recruiting trends and best practices
• Manage the overall interview, selection, and closing process
• Hands on experience on Application Tracking System is preffered. 

Key Responsibility Areas –

1. Coding as per productivity matrix

2. Feature implementation in the products

3. Unit tests

4. Product Documentation

5. Effective communication

6. On-Time delivery

7. Following company defined coding standards

Essentials Skills -

1. Must be passionate about open source technologies

2. Must have Fundamental knowledge of PHP, jQuery, Javascript, HTML, and CSS

3. Must do basic testing

4. Must have Problem-solving & Analytical skills

5. Must have good communication skills

6. Must possess the ability to multitask